Table of Contents
ASUS VZ249HEG1R User Manual
Displayed below is the user manual for VZ249HEG1R by ASUS which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
VZ2491R Series
LCD Monitor
User Guide
ii
Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
First Edition
April 2020
iii
Table of Contents
Notices ......................................................................................................... iv
Safety Information ....................................................................................... v
Care & Cleaning .......................................................................................... vi
Takeback Services ..................................................................................... vii
1.1 Welcome! ...................................................................................... 1-1
1.2 Package Contents ........................................................................ 1-1
1.3 Assembling the Monitor Base .....................................................1-2
1.4 Connect Cables ............................................................................1-3
1.4.1 Rear of the LCD Monitor ................................................. 1-3
1.5 Monitor Introduction ....................................................................1-4
1.5.1 Using the Control Buttons ............................................... 1-4
1.5.2
QuickFit Function ............................................................ 1-5
2 .1
Adjusting the Monitor ..................................................................2-1
3.1 OSD (On-Screen Display) Menu ..................................................3-1
3.1.1 HowtoReconfigur ........................................................ 3-1
3.1.2 OSD Function Introduction .............................................. 3-2
3.2
Specifications ............................................................................. 3-12
3.3
Troubleshooting (FAQ) ...............................................................3-14
3.4
Supported Timing List ............................................................... 3-15
2.2 Detaching the arm/stand (for wall mount) ................................. 2-2
iv
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
v
Safety Information
• Before setting up the monitor, carefully read all the documentation that
came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power
standard.
• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100-240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible.
• If you encounter technical problems with the monitor, contact a
qualified service technician or your retailer.
• This product may contain chemicals known to the State of California
to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
This symbol of the crossed out wheeled bin indicates that the product
(electrical, electronic equipment, and mercury-containing button cell battery)
should not be placed in municipal waste. Please check local regulations for
disposal of electronic products.
vi
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying
to complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a
task.
NOTE: Tips and additional information to aid in completing a task.
• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
• You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!
vii
Where to find more information
Refer to the following sources for additional information and for product
and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the
highest standards for protecting our environment. We believe in providing
solutions for our customers to be able to responsibly recycle our products,
batteries and other components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
1-1 Chapter 1: Product Introduction
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!
1.2 Package Contents
Check your package for the following items:
•If any of the above items is damaged or missing, contact your retailer
immediately.
CAUTION
LCD monitor Monitor
Base
Quick Start Guide
Warranty Card
Adaptor
Power Cord
VGA cable (optional)
HDMI cable (optional)
1-2
ASUS LCD Monitor VZ2491R Series
1.3 Assembling the Monitor Base
1. Have the front of the monitor face down on a table.
2. Attach the base to the arm.
3. Turn the screw clockwise to secure the base. Then adjust the monitor
to the angle that is most comfortable for you.
•We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
-5 ~ 22
1-3 Chapter 1: Product Introduction
1.4 Connect Cables
1.4.1 Rear of the LCD Monitor
1. DC-IN Port
2. VGA Port
3. HDMI Port
VGA
VGA
1-4
ASUS LCD Monitor VZ2491R Series
1.5 Monitor Introduction
1.5.1 Using the Control Buttons
Use the control button on the back of the monitor to adjust the
image settings.
Menu
Close
Power Off
GamePlus
Splendid
1. Power Indicator:
• The color definition of the power indicator is as the below table.
Status Description
White ON
Amber Standby mode
OFF OFF
2. Central button:
• Press this button to enter the OSD menu.
• Press this button to turn on the monitor when turned off.
3. Left key:
• Exit the OSD menu or return to the previous layer.
4. Right key:
• Power Off shortcut key.
• Enter the option of the next layer.
5. Up key:
• Use this hotkey to GamePlus.
• Move the option upwards or increase the option value.
6. Down key:
• Use this hotkey to Splendid.
•Move the option downwards or decrease the option value.
•
Key Lock shortcut key. Press and hold it for 5 seconds to
enable/disable Keys Lock.
1-5 Chapter 1: Product Introduction
1.5.2 QuickFit Function
The QuickFit function contains three patterns: (1) Grid (2) Paper size
(3) Photo size.
1. Grid pattern: Facilitates designers and users to organize content and
layout on one page and achieve a consistent look and feel.
2. Paper size: Provides users to view their documents in real size on the
screen.
B5 Letter
B5 Letter
EXIT
3. Photo size: Provides photographers and other users to accurately
view and edit their photos in real size on the screen.
8x10 5x7 3x5 2x2
4x6
Alignment Grid 2Alignment Grid 1
2-1 Chapter 2: Setup
2.1 Adjusting the Monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable
for you.
• Hold the stand to prevent the monitor from falling while changing its
angle.
•Youcanadjustthemonitor’sanglefrom-5˚to22˚.
-5˚ to +22˚
•It is normal that the monitor slightly shakes while you adjust the viewing
angle.
2-2
2.2 Detaching the arm/stand (for wall mount)
（wall mount only for VGA Port）
The detachable stand of this monitor is specially designed for wall
mount.
To detach the arm/stand
1. Disconnect power and signal cables. Carefully put the front of the
monitor face down on a clean table.
2. Use a screwdriver to remove the two screws on the arm (Figure 1),
and then detach the arm/stand from the monitor (Figure 2).
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
• Hold the stand of the monitor while removing the screws.
•
The wall mount kit ( 75 x 75 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load 12 kg
(Screw size: M4 x 10 mm).
ASUS LCD Monitor VZ2491R Series
Figure 1 Figure 2
VGA
VGA
3-1
ASUS LCD Monitor VZ2491R Series
3.1 OSD (On-Screen Display) Menu
3.1.1 How to Reconfigure
1. Press the MENU button to activate the OSD menu.
2. Press the and buttons to toggle between options in the
Menu. As you move from one icon to another, the option name is
highlighted.
3. To select the highlighted item on the menu press the button.
4. Press the and buttons to select the desired parameter.
5. Press the
•
button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the to return to previous menu or to accept and return to
previous menu.
•
•
Splendid
Scenery mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
sRGB Mode
Reading Mode
Darkroom Mode
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-2 Chapter 3: General Instruction
3.1.2 OSD Function Introduction
1. Splendid
This function contains eight sub-functions that you can select for
your preference. Each mode has the Reset selection, allowing you to
maintain your setting or return to the preset mode.
• Standard Mode: This is the best choice for document editing
with SPLENDID™ Video Intelligence Technology.
•sRGB Mode: This is the best choice for viewing photos and
graphics from PCs.
•Scenery mode: This is the best choice for scenery photo
displaying with SPLENDID™ Video Intelligence Technology.
• Theater Mode: This is the best choice for movie watching with
SPLENDID™ Video Intelligence Technology.
• Game Mode: This is the best choice for game playing with
SPLENDID™ Video Intelligence Technology.
• Night View Mode: This is the best choice for playing dark-scene
game or watching dark-scene movie with SPLENDID™ Video
Intelligence Technology.
•Reading Mode: This is the best choice for book reading with
SPLENDID™ Video Intelligence Technology.
• Darkroom Mode: This is the best choice for a weak ambient
light environment with SPLENDID™ Video Intelligence
Technology.
Splendid
Scenery mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
sRGB Mode
Reading Mode
Darkroom Mode
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-3
ASUS LCD Monitor VZ2491R Series
• In the Standard Mode, the Saturation, Skin Tone, Sharpness, and ASCR
functionsarenotuser-configurable
• In the sRGB, the Saturation, Color Temp., SkinTone, Sharpness,
Brightness,Contrast,andASCRfunctionsarenotuser-configurable
• In the Reading Mode, the Saturation, SkinTone, ASCR, Contrast, and Color
Temp.functionsarenotuser-configurable
2. Blue Light Filter
Reduce the energy level of blue light emitted from LED backlight.
Blue Light Filter
Level 0
Level 1
Level 2
Level 3
Level 4
• Level 0: No change.
• Level 1~4: The higher the level, the more blue light will be
reduced.
• When Blue Light Filter is activated, the default settings of Standard Mode
will be automatically imported.
• BetweenLevel1toLevel3,theBrightnessfunctionisuser-configurable
• Level 4 is optimized setting. It is compliance with TUV Low Blue Light
Certification TheBrightnessfunctionisnotuser-configurable
• Toalleviateeyestrain,restyoureyesforfiftee minutesforeverytwo
hours spent in front of the screen. Frequent blinking and eye exercise helps
keep your eye moist to prevent them from drying out. In addition, your
computer screen should be placed 20 to 28 inches (50-70cm) away from
you.
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-4 Chapter 3: General Instruction
3. Color
Select the image color you like from this function.
Color
Brightness
Contrast
Saturation
Color Temp.
Skin Tone
• Brightness: Adjust the brightness level. The adjusting range is
from 0 to 100.
• Contrast: Adjust the contrast level. The adjusting range is from
0 to 100.
• Saturation: Adjust the saturation level. The adjusting range is
from 0 to 100.
•Color Temp.: Select the desired color temperature. Available
options: Cool, Normal, Warm, and User Mode.
• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user-
configurable theadjustingrangeisfrom0~100.
•Skin T one: Select the desired skin color. Available options:
Reddish, Natural, and Yellowish.
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-5
ASUS LCD Monitor VZ2491R Series
4. Image
You can adjust the image Sharpness, Trace Free, Aspect Control,
VividPixel, ASCR, FreeSync (for HDMI only), ELMB,Shadow
Boost ,Position, Focus, and Auto Adjust from this main function.
Image
Sharpness
VividPixel
ASCR
FreeSync
ELMB
Shadow Boost
Trace Free
Aspect Control
(Page 1/2)
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
More
3-6 Chapter 3: General Instruction
Image
Back
Focus
Auto Adjust
(Page 2/2)
• Sharpness: Adjust the picture sharpness. The adjusting range
is from 0 to 100.
• Trace Free: Speed up the response time by Over Drive
technology. The adjusting range is from lower 0 to faster 100.
• Aspect Control: Adjust the aspect ratio to “Full”, “4:3”, or
“OverScan”.
• 4:3 is only available when the input source is in 4:3 format.
• OverScan is only available for HDMI input.
• VividPixel: ASUS Exclusive Technology that brings lifelike
visuals for crystal-clear and detail-oriented enjoyment. The
adjustingrangeisfrom0~100.
• ASCR: Select ON or OFF to enable or disable dynamic contrast
ratio function.
•FreeSync (for HDMI only): Select ON or OFF to enable or
disable the dynamic refresh rate range from 48Hz to 75Hz .
•ELMB:Allows you to turn on the function when
FreeSync is Off. This function eliminates screen tearing, reduces
ghosting and motion blur when playing games.
•Shadow Boost:Dark color enhancement adjusts monitor gamma
curve to enrich the dark tones in an image, making dark scenes
and objects much easier to be seen.
•More : Return the next page of Image Setting.
• Back : Return the previous page of Image Setting.
Position
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-7
ASUS LCD Monitor VZ2491R Series
•Position: Adjust the horizontal position (H-Position) and the
vertical position (V-Position) of the image. The adjusting range
is from 0 to 100 (only available for VGA input).
• Focus: Reduce the Horizontal-line noise and Vertical-line noise
of the image by adjusting (Phase) and (Clock) separately. The
adjusting range is from 0 to 100 (only available for VGA input).
• Auto Adjust: Automatically perform Auto Adjust (only available
for VGA input).
5. Input Select
Select the input source.
Input Select
VGA
HDMI
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
6. System Setup
Adjustthesystemconfiguration.
System Setup
Splendid Demo Mode
GamePlus
ECO Mode
OSD Setup
Language
Key Lock
Information
More
(Page 1/2)
System Setup
Back
Power Indicator
Power Key Lock
All Reset
(Page 2/2)
QuickFit
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-8
Chapter 3: General Instruction
3-9
ASUS LCD Monitor VZ2491R Series
• Splendid Demo Mode: Activate the demo mode for the Splendid
function.
•GamePlus: Activate Crosshair, Timer or FPS Counter or Display
Alignment function..
•QuickFit: See 1.5.2 QuickFit function.
• ECO Mode: Activate the ecology mode for power saving.
• OSD Setup: Adjust the OSD Timeout, DDC/CI, and
Transparency of the OSD screen.
• Language: Select the OSD language.
• Key Lock: Pressing the second button on the right for more than
five seconds to activate the key lock function.
• Information: Display the monitor information.
• More: Return the next page of System Setting.
• Back: Return the previous page of System Setting.
• Power Indicator: Turn the power LED indicator on/off.
• Power Key Lock: Disable/Enable the power key.
• All Reset: Select YES to revert all settings to the factory default
mode.
7. Shortcut
Assign the specific function to the two shortcut keys.
Shortcut
Shortcut 1
Shortcut 2
Blue Light Filter
Splendid
Brightness
Auto Adjust
Contrast
Color Temp.
QuickFit
GamePlus
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
(Shortcut 1)
Shortcut
Shortcut 1
Shortcut 2
Blue Light Filter
Splendid
Brightness
Auto Adjust
Contrast
Color Temp.
QuickFit
GamePlus
(Shortcut 2)
ASUS VZ249HEG1R
Standard Mode VGA 1920 x 1080 @ 60Hz
3-10
Chapter 3: General Instruction
• Shortcut 1: Assign a function to the Shortcut Key1.
Available options: Blue Light Filter, Splendid, Brightness,
Auto Adjust, Contrast, Color Temp., QuickFit, and
GamePlus. The default setting is GamePlus
.
• Shortcut 2: Assign a function to the Shortcut Key2.
Available options: Blue Light Filter, Splendid, Brightness,
Auto Adjust, Contrast, Color Temp., QuickFit, and
GamePlus. The default setting is Splendid.
3-11
ASUS LCD Monitor VZ2491R Series
3.1.2.1 GamePlus Function
The GamePlus function provides a toolkit and creates a better gaming
environment for users when playing different types of games. The
crosshair overlay with 6 different crosshair options letting you choose the
one that best suits the game you're playing. There's also an onscreen
timer you can position on the left of the display so you can keep track of
the elapsed gaming time; while the FPS (frames per second) counter lets
you know how smooth the game is running. Display Alignment displays
alignment lines on 4 sides of the screen, serving as an easy and handy
tool for you to line up multiple monitors perfectly.
To activate GamePlus:
1. Press the Menu button to activate the OSD menu.
2. Press the or button to select Shortcut. Then press the
button to enter the Shortcut menu.
3. Press the or button to select Shortcut 1 or Shortcut 2.
4. Press the button to enter the Shortcut 1 or Shortcut 2 submenu.
5. Press the or button to select GamePlus. Then press the
buttontocon irmtheGamePlus submenu.
6. Press the or button to select Crosshair, Timer, FPS Counter
or Display Alignment. Then press the button to confirmthe
selection.
7. Press the button repeatedly to exit the OSD menu.
8. Press the assigned Shortcut Key1 or Shortcut Key2 to activate the
GamePlus main menu.
GamePlus Main Menu
VZ249HEG1R
GamePlus
Practice Mode
Crosshair Timer FPS Counter
FPS
GamePlus - Crosshair GamePlus - Timer
GamePlus - FPS - Position
Display Alignment
FPS
3-12
Chapter 3: General Instruction
3.2 Specications
Model
VZ249HEG1R
Panel Size
23.8’’W(60.5cm)
Max. Resolution
1920x1080@75Hz
Brightness (Typ.) 250cd/m
2
Intrinsic Contrast Ratio
(Typ.) 1000:1
Viewing Angle (CR>10) 178°(H) /178°(V)
Display Colors 16.7 M
Response Time 4ms (G To G ) 1ms(MPRT)
VGA input
Yes
HDMI input
Yes
DisplayPort
Audio Line-out
Power ON Consumption
<18w
(Mesauring a screen brightness of 200 nits Without audio
/ USB / Card reader connection)
Chassis Colors Black
Power saving mode < 0.5W
Power off mode
< 0. 3W
Tilt
-5° ~ +22°
Wall Mount Yes (75mm x 75mm)
Phys. Dimension with
stand (WxHxD)
Phys. Dimension without
stand (WxHxD)
(For Wall Mount)
539.5mm x 319.5mm x 36.5mm
Box Dimension (WxHxD)
595mm x 475mm x158mm
Net Weight (Esti.)
3.0kg
Gross Weight (Esti.)
5.0 kg
Voltage Rating
AC: 100-240V DC: 19V, 2.1A (AC adapter)
Temperature(operation) 0℃~40℃
N/A
N/A
539.5mmx 406.5mmx 213 mm
3-13
ASUS LCD Monitor VZ2491R Series
3-14
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
• Check the Power Indicator function in the OSD
menu. Select “ON“ to turn on the power LED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are turned
on.
• Make sure the signal cable is properly connected the
monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
•Connect the computer with another available monitor
to check if the computer is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• Select the appropriate color temperature (Color
Temp.) via OSD.
No sound or sound is low(NA)
• Adjust the volume settings of your monitor or
computer.
• Make sure the computer sound card driver is
properly installed and activated.
Chapter 3: General Instruction
3-1 5
3.4 Supported Timing List
PC Supported Primary Timing
Resolution Refresh Rate Horizontal Frequency
640x480 60Hz 31.469kHz
640x480 72Hz 37.861kHz
640x480 75Hz 37.5kHz
800x600 56Hz 35.156kHz
800x600 60Hz 37.879kHz
800x600 72Hz 48.077kHz
800x600 75Hz 46.875kHz
1024x768 60Hz 48.363kHz
1024x768 70Hz 56.476kHz
1024x768 75Hz 60.023kHz
1152x864 75Hz 67.5kHz
1280x960 60Hz 60kHz
1280x1024 60Hz 63.981kHz
1280x1024 75Hz 79.976kHz
1440x900 60Hz 55.935kHz
1440x900 75Hz 70.635kHz
1680x1050 60Hz 65.29kHz
1920x1080 60Hz 67.5kHz
1280x720 60Hz 44.772kHz
IBM Modes, Factory Preset Timing
Resolution Refresh Rate Horizontal Frequency
640x350 70Hz 31.469kHz
720x400 70Hz 31.469kHz
MAC Modes, Factory Preset Timing
Resolution Refresh Rate Horizontal Frequency
640x480 67Hz 35kHz
832x624 75Hz 49.725kHz
VESA Modes, User Available Timing
Resolution Refresh Rate Horizontal Frequency
848x480 60Hz 31.02kHz
1280x720(RB) 60Hz 44.444kHz
1280x720 60Hz 44.772kHz
1280x720 75Hz 56.456kHz
1280x768(RB) 60Hz 47.396kHz
1280x800(RB) 60Hz 49.306kHz
1280x800 60Hz 49.702kHz
1280x800 75Hz 62.795kHz
1366x768 60Hz 47.712kHz
1920x1080
75Hz 84.548kHz
ASUS LCD Monitor VZ2491R Series
SD/HD Timings
HDMI/DP,CEA-861B Formats, SD/HD Supported Primary Timings of
Resolution Refresh Rate Horizontal Frequency
640 x 480 P 4:3 59.94/60Hz 31.469kHz
720 x 480 P 4:3 59.94/60Hz 31.469/31.5kHz
720 x 480 P 16:9 59.94/60Hz 31.469 / 31.5kHz
720 x 576 P 4:3 50Hz 31.25kHz
720 x 576 P 16:9 50Hz 31.25kHz
1280 x 720 P 16:9 50Hz 37.5kHz
1280 x 720 P 16:9 59.94/60Hz 44.955/45kHz
1440 x 480 P 4:3 59.94/60Hz 31.469/ 31.5kHz
1440 x 480 P 16:9 59.94/60Hz 31.469/ 31.5kHz
1440 x 576 P 4:3 50Hz 31.25kHz
1440 x 576 P 16:9 50Hz 31.25kHz
1920 x 1080 P 16:9 50Hz 56.25kHz
1920 x 1080 P 16:9
HDMI/DP,CEA-861B Formats, SD/HD Supported Optional Timings of
Resolution Refresh Rate Horizontal Frequency
1440x480P 59.94 / 60Hz 31.469 / 31.5kHz
1440x576P 50Hz 31.25kHz
1920x1080P 50Hz 56.25kHz
1920x1080P
* The modes not listed in the above tables may not be supported. For optimal resolution, we
recommend that you choose a mode listed in the above tables.
3-16
1440x900(RB) 60Hz 55.469kHz
1440x900 75Hz 70.635kHz
1680x1050(RB) 60Hz 64.674kHz
1920x1080 60Hz 66.587kHz
1920x1080
75Hz 84.548kHz
59.94 / 60Hz / 75Hz 67.433 /67.5/84.548kHz
59.94 / 60Hz / 75Hz 67.433 /67.5/84.548kHz
Chapter 3: General Instruction