Table of Contents
- Basic User’s Guide MFC-L8650CDW/MFC-L8850CDW/MFC-L9550CDW
- User’s Guides and where do I find them?
- Table of Contents
- 1 General information
- Using the documentation
- Accessing Brother Utilities (Windows®)
- Accessing the Advanced User's Guide, and Software and Network User's Guide
- How to access the User’s Guides for Advanced Features
- Accessing Brother Support (Windows®)
- Accessing Brother Support (Macintosh)
- Control panel overview
- Shortcut Settings
- Set the date and time
- Enter personal information (Station ID)
- Volume settings
- 2 Loading paper
- Loading paper and print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Using PC-FAX
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Making copies
- 10 Printing from a USB flash drive or digital camera supporting mass storage
- 11 How to print from a computer
- 12 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Settings and features tables
- D Specifications
- Index
Brother MFC-L9550CDWT User Manual
Displayed below is the user manual for MFC-L9550CDWT by Brother which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Basic User’s Guide
MFC-L8650CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
Version 0
UK/IRE
If you need to contact customer service
Complete the following information for future reference:
Model Number: MFC-L8650CDW /
MFC-L8850CDW / MFC-L9550CDW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2014 Brother Industries, Ltd. All rights reserved.
i
User’s Guides and where do I find them?
Which Guide? What’s in it? Where is it?
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace supplies.
See troubleshooting tips.
Printed / In the box
For
Czech Republic,
Hungary,
Republic of Bulgaria,
Republic of Poland,
Romania,
Slovak Republic :
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Advanced User's
Guide
Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in a
network environment, and frequently used
terms.
(Windows®)
HTML file / CD-ROM / In the
Box
(Macintosh)
HTML file / Brother Solutions
Center 1
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
PDF file / Brother Solutions
Center 1
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning
from your Brother machine to your mobile
device when connected on a Wi-Fi® network.
PDF file / Brother Solutions
Center 1
ii
1Visit http://solutions.brother.com/.
Web Connect Guide This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
PDF file / Brother Solutions
Center 1
Which Guide? What’s in it? Where is it?
iii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows®)................................................................. 2
Accessing the Advanced User's Guide, and Software and Network User's Guide
......3
Viewing Documentation................................................................................... 3
How to access the User’s Guides for Advanced Features .................................... 4
Accessing Brother Support (Windows®)................................................................5
Accessing Brother Support (Macintosh) ................................................................ 5
Control panel overview .......................................................................................... 6
Touchscreen LCD............................................................................................8
Setting the Ready screen ..............................................................................12
Basic Operations ...........................................................................................12
Shortcut Settings ................................................................................................. 13
Adding Copy Shortcuts..................................................................................13
Adding Fax Shortcuts ....................................................................................14
Adding Scan Shortcuts ..................................................................................15
Adding Web Connect Shortcuts .................................................................... 16
Adding Apps Shortcuts .................................................................................17
Changing Shortcuts .......................................................................................18
Editing Shortcut Names.................................................................................18
Deleting Shortcuts ......................................................................................... 19
Recalling Shortcuts........................................................................................19
Set the date and time ..........................................................................................19
Enter personal information (Station ID) ...............................................................20
Volume settings ...................................................................................................21
Ring volume................................................................................................... 21
Beeper volume .............................................................................................. 21
Speaker volume.............................................................................................21
2 Loading paper 22
Loading paper and print media ............................................................................ 22
Loading paper in the standard paper tray and the optional lower tray ..........22
Loading paper in the multi-purpose tray (MP tray) ........................................24
Unscannable and unprintable areas..............................................................29
Paper settings......................................................................................................30
Paper Size ..................................................................................................... 30
Paper Type ....................................................................................................30
Tray Use in Copy mode.................................................................................31
Tray Use in Fax mode ...................................................................................31
Tray Use in Print mode..................................................................................32
Acceptable paper and other print media.............................................................. 33
Recommended paper and print media ..........................................................33
Paper type and size.......................................................................................33
Handling and using special paper .................................................................35
iv
3 Loading documents 38
How to load documents .......................................................................................38
Using the automatic document feeder (ADF) ................................................38
Using the scanner glass ................................................................................39
4 Sending a fax 40
How to send a fax ................................................................................................40
Stop faxing.....................................................................................................41
Faxing Letter/Legal/Folio size documents from the scanner glass................41
Cancelling a fax in process............................................................................41
Transmission Verification Report...................................................................42
5 Receiving a fax 43
Receive modes ....................................................................................................43
Choosing the receive mode...........................................................................43
Using receive modes ...........................................................................................45
Fax Only ........................................................................................................45
Fax/Tel...........................................................................................................45
Manual...........................................................................................................45
External TAD .................................................................................................45
Receive Mode settings ........................................................................................46
Ring Delay .....................................................................................................46
F/T Ring Time (Fax/Tel mode only)...............................................................46
Fax Detect .....................................................................................................47
Fax Preview (Black and White only) ....................................................................48
How to preview a received fax.......................................................................48
Turning off Fax Preview.................................................................................50
6 Using PC-FAX 51
How to use PC-FAX.............................................................................................51
PC-FAX Receive (Windows®only)................................................................51
PC-FAX Send ................................................................................................52
7 Telephone and external devices 53
Telephone line services .......................................................................................53
Setting the telephone line type ......................................................................53
Connecting an external TAD ...............................................................................54
Connections...................................................................................................54
Recording an outgoing message (OGM) .......................................................55
Multi-line connections (PBX) .........................................................................55
External and extension telephones......................................................................55
Connecting an external or extension telephone ............................................55
Operation from external or extension telephones..........................................56
For Fax/Tel mode only...................................................................................56
Using extension telephones (U.K. only) ........................................................56
Using a non-Brother cordless external handset ............................................57
Using Remote Codes ....................................................................................57
v
8 Dialling and storing numbers 59
How to dial ...........................................................................................................59
Manual dialling............................................................................................... 59
Dialing from the Address Book ......................................................................59
LDAP search .................................................................................................59
Fax redial.......................................................................................................59
Storing numbers ..................................................................................................60
Storing a pause .............................................................................................60
Storing Address Book numbers.....................................................................60
Changing Address Book names or numbers.................................................61
9 Making copies 62
How to copy ......................................................................................................... 62
Stop copying..................................................................................................62
Copy preset settings...................................................................................... 62
Copy Settings and Options............................................................................ 63
10 Printing from a USB flash drive or digital camera
supporting mass storage 64
Creating a PRN file for direct printing ..................................................................64
Printing directly from the USB flash drive or digital camera supporting mass
storage.............................................................................................................. 65
Changing the default settings for direct print ................................................. 67
11 How to print from a computer 68
Printing a document.............................................................................................68
12 How to scan to a computer 69
Before scanning...................................................................................................69
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............70
How to scan a document as a PDF file using the Touchscreen ..........................72
vi
A Routine maintenance 74
Replacing supplies...............................................................................................74
Replacing the toner cartridges.......................................................................78
Replacing the drum unit.................................................................................84
Replacing the belt unit ...................................................................................90
Replacing the waste toner box ......................................................................95
Cleaning and Checking the machine .................................................................102
Cleaning the outside of the machine ...........................................................103
Cleaning the scanner glass .........................................................................104
Cleaning the laser scanner windows ...........................................................105
Cleaning the corona wires ...........................................................................109
Cleaning the drum unit ................................................................................112
Cleaning the paper pick-up rollers...............................................................118
Colour Calibration........................................................................................119
Colour Registration......................................................................................120
Auto Correction............................................................................................120
B Troubleshooting 121
Identifying the problem ......................................................................................121
Error and maintenance messages.....................................................................123
Transferring your faxes or Fax Journal report .............................................131
Document Jams.................................................................................................133
Document is jammed in the top of the ADF unit ..........................................133
Document is jammed under the document cover ........................................133
Removing small documents jammed in the ADF.........................................134
Document is jammed at the output tray.......................................................134
Paper Jams........................................................................................................135
Paper is jammed in the multi-purpose tray ..................................................135
Paper is jammed in the Paper Tray 1 or Tray 2...........................................136
Paper is jammed at the back of the machine ..............................................137
Paper is jammed inside the machine...........................................................139
Paper is jammed underneath the paper tray ...............................................142
If you are having difficulty with your machine ....................................................144
Setting Dial Tone detection .........................................................................153
Telephone line interference / VoIP ..............................................................153
Improving the print quality..................................................................................154
Machine Information ..........................................................................................162
Checking the Serial Number........................................................................162
Checking the Firmware Version ..................................................................162
Reset operations .........................................................................................162
How to reset the machine............................................................................163
C Settings and features tables 164
Using the Settings Tables..................................................................................164
Settings Tables ..................................................................................................165
Features Tables.................................................................................................192
Entering text.......................................................................................................221
vii
D Specifications 222
General.............................................................................................................. 222
Document Size .................................................................................................. 225
Print media......................................................................................................... 226
Fax..................................................................................................................... 227
Copy ..................................................................................................................228
Scanner ............................................................................................................. 229
Printer ................................................................................................................ 230
Interfaces...........................................................................................................231
Network..............................................................................................................232
Direct Print feature............................................................................................. 233
Computer requirements ..................................................................................... 234
Supplies ............................................................................................................. 235
Important information for the toner cartridge life................................................ 236
E Index 238
viii
Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide.
The Advanced User’s Guide explains the following features and operations.
1 General Setup
Memory storage
Set tone or pulse dialing mode
Automatic Daylight Saving Time
Set the Time Zone
Ecology features
Quiet mode feature
Touchscreen
2 Security features
Secure Function Lock 3.0
Active Directory Authentication
IPSec
Setting Lock
Dial Restriction (MFC models only)
3 Sending a fax (MFC models
only)
Additional sending options
Additional sending operations
4 Receiving a fax (MFC models
only)
Memory Receive Options
Remote retrieval
Additional receiving operations
5 Dialling and storing numbers
(MFC models only)
Telephone line services
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models only)
Reports
7 Making copies
Copy settings
A Routine maintenance
Checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
B Options
Options
Optional paper tray (For
DCP-L8400CDN, DCP-L8450CDW,
MFC-L8650CDW and
MFC-L8850CDW (LT-320CL)) (For
MFC-L9550CDW (LT-325CL))
Memory board
C Glossary
DIndex
Windows®:PDF file / CD-ROM / In the Box
Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/
1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about how
the current operation works with other
features.
Follow all warnings and instructions marked
on the product.
NOTE
Most of the illustrations in this User’s
Guide show the MFC-L8850CDW.
General information 1
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Prohibition icons indicate actions
that must not be performed.
Bold Bold style identifies the dial pad
numbers of the Touchpanel or
on the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the
Touchscreen of the machine.
Chapter 1
2
Accessing Brother Utilities (Windows®)1
Brother Utilities is an application launcher that offers convenient access to all Brother
applications installed on your device.
a(Windows® 7 / Windows Vista® / Windows® XP)
Click (Start) menu, select All Programs > Brother > Brother Utilities
(Windows® 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click (if you are using
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps
screen). When the Apps screen appears, tap or click (Brother Utilities).
bSelect your machine.
cChoose the operation you want to use.
General information
3
1
Accessing the
Advanced User's
Guide, and Software
and Network User's
Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-FAX and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide and
Software and Network User's Guide that
are on the CD-ROM.
NOTE
Macintosh: You can find the Advanced
User's Guide, and Software and Network
User's Guide on the Brother Solutions
Center at http://solutions.brother.com/.
Viewing Documentation 1
Viewing Documentation (Windows®)1
(Windows® 7 / Windows Vista® /
Windows® XP)
To view the documentation, from (Start)
menu, select All Programs > Brother >
Brother Utilities. Click the drop-down
list and select your model name (if not already
selected). Click Support in the left navigation
bar, and then click User's Guides.
(Windows® 8)
Click (Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User's Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:
aTurn on your computer. Insert the
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go
to Computer (My Computer).
(Windows®8: Click (File Explorer)
on the taskbar, and then go to Computer
(This PC).) Double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
appears.
dClick User's Guides.
eClick User’s guides on the CD-ROM. If
the country screen appears, select your
country. After the list of User’s Guides
appears, select the Guide you want.
Viewing Documentation (Macintosh) 1
You can view and download User's Guides
from the Brother Solutions Center at:
http://solutions.brother.com/.
Click Manuals on your model’s page to
download the documentation.
Chapter 1
4
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows®)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help tab in the Nuance™ PaperPort™
12SE application.
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager must be
downloaded and installed before use (for
further instructions, see Accessing
Brother Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions:
(see Quick Setup Guide.)
Connection to a wireless access point or
router supports Wi-Fi Protected Setup™
or AOSS™:
(see Software and Network User's Guide.)
More information about network setup:
(see Software and Network User's Guide.)
How to access the
User’s Guides for
Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
Google Cloud Print Guide 1
This Guide provides information about how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan 1
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.
Web Connect Guide 1
This Guide provides information about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
General information
5
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The Brother Support screen appears.
To access our website
(http://www.brother.com/), click Brother
Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the Top Menu, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as web support.
Visit the Brother Solutions Center at
http://solutions.brother.com/.
Chapter 1
6
Control panel overview 1
MFC-L8650CDW has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel.
MFC-L8850CDW and MFC-L9550CDW have a 4.85 in. (123.2 mm) Touchscreen LCD and
Touchpanel.
NOTE
The illustrations of the control panel are based on MFC-L9550CDW.
1 NFC (Near Field Communication)
Reader (MFC-L9550CDW)
You can use card authentication by
touching the IC card to the NFC Reader
on the control panel.
2Touchscreen LCD
(Liquid Crystal Display)
This is a Touchscreen LCD. You can
access the menus and options by
pressing them when they are displayed on
this screen.
12
General information
7
1
3Touchpanel:
Back
Press to go back to the previous menu
level.
Home
Press to return to the Home screen.
The factory setting displays the date
and time, but you can change the
Home screen’s default setting
(see Setting the Ready screen
on page 12.)
Cancel
Press to cancel an operation.
Dial Pad
Press the numbers on the Touchpanel
to dial telephone and fax numbers or to
enter the number of copies.
4 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD displays
Shutting Down and stays on for a few
seconds before going off.
5
The Wi-Fi light is on when your Brother
machine is connected to a wireless
access point.
3 4
5
Chapter 1
8
Touchscreen LCD 1
You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing d or c.
The following screens display the machines status when the machine is idle.
Home screen
The Home screen displays the date and time and
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
levels, Setup and the Shortcuts screens.
When the Home screen is displayed the machine is in
Ready mode. When Secure Function Lock 1 is turned on
an icon will be displayed. When Active Directory
Authentication 1 is enabled, the machine's control panel
will be locked.
1See Advanced User's Guide.
More1 screen
The More1 screen provides access to the Shortcuts
screen and additional features, such as Secure Print,
Web Shortcut and Apps.
More2 screens
The More2 screen provides access to the Shortcuts
screen and the USB menu.
12
56
3 4
2
9876
3 4
2
106
3 4
General information
9
1
NOTE
Swiping is a type of user operation on the
Touchscreen that is performed by
brushing your finger across the screen to
display the next page or item.
1Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
2 (Wi-Fi Setup)
A four-level indicator on the Ready mode
screen displays the current wireless signal
strength if you are using a wireless
connection.
You can easily configure the wireless
settings by pressing (for more
information, see Software and Network
User's Guide.)
3 (Toner)
See the remaining toner life.
Press to access the Toner menu.
NOTE
The remaining toner life will vary
depending on the types of documents
printed and customer’s usage.
4 (Settings)
Press to access the main settings (for
more information, see Settings screen
on page 11).
5Date and Time
See the date and time that has been set in
the machine.
6 (Shortcuts)
Press to set up Shortcuts.
You can quickly copy, scan, send a fax
and connect to a web service using the
options set as Shortcuts.
NOTE
Eight Shortcut tabs are available. You can
set up to six Shortcuts in each Shortcut
tab. A total of 48 Shortcuts are available.
7Secure Print
Lets you access the secure print menu.
0Max
Chapter 1
10
8Web
Press to connect the Brother machine to
an Internet service (for more information,
see Web Connect Guide).
9Apps
Apps may have been added and/or app
names may have been changed by the
provider since this document was
published (for more information, see Web
Connect Guide).
10 USB
Press to access the Direct Print and Scan
to USB menus.
11 New Fax
When Fax Preview is set to On, you can
see how many new faxes you received
into the memory.
12 Warning icon
The warning icon appears when there
is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For details, see Error and maintenance
messages on page 123.
NOTE
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
11
12
General information
11
1
Settings screen 1
The Touchscreen displays the machines
settings when you press .
You can check and access all the machine’s
settings from the following screen.
1Toner
See the remaining toner life.
Press to access the Toner menu.
2Receive Mode
See the current Receive Mode.
Fax
Fax/Tel
External TAD
Manual
3Network
Press to set up a network connection.
A four level indicator on the screen shows
the current wireless signal strength if you
are using a wireless connection.
4 (Date & Time)
See the date and time.
Press to access the Date & Time menu.
5Fax Preview
See the Fax Preview status.
Press to access the Fax Preview setting.
6All Settings
Press to access the full settings menu.
7Tray Setting
See the selected paper size. Press to
change the paper size and paper type
settings if needed.
8Wi-Fi Direct
Press to set up a Wi-Fi Direct™ network
connection.
1
5
8 7 6
34
2
Chapter 1
12
Setting the Ready screen 1
Set the Ready screen to either Home, More1
or More2.
When the machine is idle or you press ,
the Touchscreen will return to the screen you
set.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor b to
display Button Settings.
fPress Button Settings.
gPress Home Button Settings.
hPress Home, More1 or More2.
iPress .
The machine will go to your chosen
Home screen.
Basic Operations 1
Press your finger on the Touchscreen to
operate it. To display and access all the
screen menus or options, swipe left, right, up,
down, or press d c or a b to scroll through
them.
IMPORTANT
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps explain how to change a
setting in the machine. In this example, the
Touchscreen Backlight setting is changed
from Light to Med.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor b to
display LCD Settings.
General information
13
1
fPress LCD Settings.
gPress Backlight.
hPress Med.
NOTE
Press to go back to the previous level.
iPress .
Shortcut Settings 1
You can add the fax, copy, scan and Web
Connect settings you use most frequently by
setting them as your Shortcuts. Later you can
recall and apply these settings quickly and
easily. You can add up to 48 Shortcuts.
Adding Copy Shortcuts 1
The following settings can be included in a
copy Shortcut:
Quality
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Colour Adjust
2-sided Copy
2-sided Copy Page Layout
Tray Use
Remove Background Colour
aPress .
bPress a tab from 1 to 8.
cPress where you have not added a
Shortcut.
dPress Copy.
eRead the information on the
Touchscreen, and then confirm it by
pressing OK.
fSwipe up or down, or press aor b to
display the copy presets, and then press
the preset you want.
gSwipe up or down, or press aor b to
display the available settings, and then
press the setting you want.
Chapter 1
14
hSwipe up or down, or press aor b to
display the available options for the
setting, and then press the option you
want.
Repeat steps g and h until you have
selected all the settings for this Shortcut.
iWhen you have finished changing the
settings, press Save as Shortcut.
jRead and confirm the displayed list of
settings you selected, and then
press OK.
kEnter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter
characters, see Entering text
on page 221.)
Press OK.
lPress OK to save your Shortcut.
Adding Fax Shortcuts 1
The following settings can be included in a fax
Shortcut:
Address
Fax Resolution
2-sided Fax
Contrast
Broadcasting
Real Time TX
Coverpage Setup
Overseas Mode
Glass Scan Size
aPress .
bPress a tab from 1 to 8.
cPress where you have not added a
Shortcut.
dPress Fax.
eRead the information on the
Touchscreen, and then confirm it by
pressing OK.
fEnter the fax or telephone number using
the dial pad on the Touchpanel, the
Address Book or the Call History on the
Touchscreen. When you have finished,
go to step g.
NOTE
• You can enter up to 20 digits for a fax
number.
• If the Shortcut is to be used for
broadcasting, press Options and select
Broadcasting in step h before entering
the fax or telephone number in step f.
• You can enter up to 20 fax numbers if the
Shortcut is for broadcasting. The fax
numbers can be entered in any
combination of Group numbers from the
Address Book, individual fax numbers
from the Address Book or numbers
entered manually (see Advanced User's
Guide).
• When you enter a fax number in a
Shortcut, it will be added automatically to
the Address Book. The name in the
Address Book will be the Shortcut name
plus a sequential number.
gPress Options.
hSwipe up or down, or press aor b to
display the available settings, and then
press the setting you want.
iPress the option you want.
Repeat steps h and i until you have
selected all the settings for this Shortcut.
Press OK.
jWhen you have finished changing the
settings, press Save as Shortcut.
kRead and confirm the displayed list of
settings you selected, and then
press OK.
General information
15
1
lEnter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 221.)
Press OK.
mPress OK to save your Shortcut.
Adding Scan Shortcuts 1
The following settings can be included in a
scan Shortcut:
to USB
2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Name
File Size
Remove Background Colour
to E-mail Server (MFC-L8650CDW is
supported only after IFAX is downloaded)
Address
2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Size
to OCR / to File / to Image / to E-mail
PC Select
to FTP/SFTP / to Network
Profile Name
aPress .
bPress a tab from 1 to 8.
cPress where you have not added a
Shortcut.
dPress Scan.
eSwipe up or down, or press aor b to
display the type of scan you want, and
then press it.
fDo one of the following:
If you pressed to USB, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step i.
If you pressed to E-mail Server,
read the information on the
Touchscreen, and then press OK to
confirm it. Go to step g.
If you pressed to OCR, to File, to
Image or to E-mail, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step h.
If you pressed to FTP/SFTP or to
Network, read the information on
the Touchscreen, and then press OK
to confirm it.
Swipe up or down, or press aor b to
display the Profile Name, and then
press it.
Press OK to confirm the Profile Name
you have selected. Go to step n.
NOTE
To add a Shortcut for to FTP/SFTP and
to Network you must have added the
Profile Name beforehand.
Chapter 1
16
gDo one of the following:
To enter an E-mail address
manually, press Manual. Enter the
E-mail address using the keyboard
on the machine's Touchscreen. (To
help you enter letters, see Entering
text on page 221.)
Press OK.
To enter an E-mail address from the
Address Book, press Address
Book. Swipe up or down, or press
aor b to display the E-mail address
you want, and then press it.
Press OK.
After you confirm the E-mail address
you entered, press OK. Go to step i.
NOTE
Press Detail to view the list of
addresses you have entered.
hDo one of the following:
When the machine is connected to a
computer using a USB connection:
Press OK to confirm USB is selected
as the PC Name. Go to step n.
When the machine is connected to a
network:
Swipe up or down, or press aor b to
display the PC Name, and then press
it. Press OK to confirm the PC Name
you selected. Go to step n.
iPress Options.
jSwipe up or down, or press aor b to
display the available settings, and then
press the setting you want.
kSwipe up or down, or press aor b to
display the available options for the
setting, and then press the option you
want.
Repeat steps j and k until you have
selected all the settings for this Shortcut.
Press OK.
lReview the settings you have selected:
If you need to make additional
changes, return to step i.
If you are satisfied with your
changes, press Save as
Shortcut.
mReview your settings on the
Touchscreen, and then press OK.
nEnter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 221.)
Press OK.
oRead the information on the
Touchscreen, and then press OK to save
your Shortcut.
Adding Web Connect
Shortcuts 1
The settings for these services can be
included in a Web Connect Shortcut:
Skydrive®
Box
Picasa Web Albums™
Google Drive™
Flickr®
Facebook
Evernote®
Dropbox
NOTE
• Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
• To add a Web Connect Shortcut, you must
have an account with the desired service
(for more information, see Web Connect
Guide).
General information
17
1
aPress .
bPress a tab from 1 to 8.
cPress where you have not added a
Shortcut.
dPress Web.
eIf information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
NOTE
Occasionally, updates or announcements
about your machine's feature will be
displayed on the machine's Touchscreen.
Read the information, and then press OK.
fSwipe left or right, or press dor c to
display the available services, and then
press your desired service.
gPress your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
Press OK.
hPress the function you want.
NOTE
The functions that can be set vary
depending on the selected service.
iRead and confirm the displayed list of
functions you selected, and then
press OK.
jEnter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering text
on page 221.)
Press OK.
kPress OK to save your Shortcut.
Adding Apps Shortcuts 1
The settings for these services can be
included in an Apps Shortcut:
NoteScan
Outline&Scan
Outline&Copy
NOTE
Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
aPress .
bPress a tab from 1 to 8.
cPress where you have not added a
Shortcut.
dPress Apps.
eIf information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
NOTE
Occasionally, updates or announcements
about your machine's feature will be
displayed on the Touchscreen.
Read the information, and then press OK.
fSwipe left or right, or press d or c to
display the available apps, and then
press your desired app.
gPress your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
Press OK.
hPress the app you want.
Chapter 1
18
iRead and confirm the displayed list of
apps you selected, and then press OK.
jEnter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (For help entering letters,
see Entering text on page 221.)
Press OK.
kPress OK to save your Shortcut.
Changing Shortcuts 1
You can change the settings in a Shortcut.
NOTE
You cannot change a Web Connect
Shortcut. If you want to change the
Shortcut, you must delete it, and then add
a new Shortcut.
(For more information, see Deleting
Shortcuts on page 19 and Adding Web
Connect Shortcuts on page 16.)
aPress .
bPress a tab from 1 to 8 to display the
Shortcut you want to change.
cPress the Shortcut you want. The
settings for the Shortcut that you chose
are displayed.
dChange the settings for the Shortcut you
chose in step c (for more information,
see Shortcut Settings on page 13).
eWhen you have finished changing
settings, press Save as Shortcut.
fPress OK to confirm.
gDo one of the following:
To overwrite the Shortcut, press
Yes. Go to step i.
If you do not want to overwrite the
Shortcut, press No to enter a new
Shortcut name. Go to step h.
hTo create a new Shortcut, hold down
to delete the current name, and then
enter a new name using the keyboard
on the machine's Touchscreen. (To help
you enter letters, see Entering text
on page 221.)
Press OK.
iPress OK to confirm.
Editing Shortcut Names 1
You can edit a Shortcut name.
aPress .
bPress a tab from 1 to 8 to display the
Shortcut you want.
cPress .
NOTE
You can also press , All Settings
and Shortcut Settings.
dPress the Shortcut.
ePress Edit Shortcut Name.
fTo edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
machine's Touchscreen. (To help you
enter letters, see Entering text
on page 221.)
Press OK.
General information
19
1
Deleting Shortcuts 1
You can delete a Shortcut.
aPress .
bPress a tab from 1 to 8 to display the
Shortcut you want.
cPress .
NOTE
You can also press , All Settings
and Shortcut Settings.
dPress the Shortcut.
ePress Delete to delete the Shortcut
that you chose in step d.
fPress Yes to confirm.
Recalling Shortcuts 1
The Shortcut settings are displayed on the
Shortcut screen. To recall a Shortcut, simply
press the Shortcut name.
Set the date and time 1
The Touchscreen displays the date and time.
You can also add the current date and time to
each fax you send by setting your Station ID
(see Enter personal information (Station ID)
on page 20).
aPress .
bPress .
cPress Date.
dEnter the last two digits of the year using
the numbers on the Touchscreen, and
then press OK.
(e.g., Enter 1, 4 for 2014.)
eEnter the two digits for the month using
the numbers on the Touchscreen, and
then press OK.
fEnter the two digits for the day using the
numbers on the Touchscreen, and then
press OK.
gPress Time.
hEnter the time in 24-hour format using
the numbers on the Touchscreen, and
then press OK.
iPress .
Chapter 1
20
Enter personal
information (Station ID)
1
Set the machine's Station ID if you want the
date and time to appear on each fax you
send.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Initial Setup.
Press Initial Setup.
dSwipe up or down, or press aor b to
display Station ID.
Press Station ID.
ePress Fax.
fEnter your fax number (up to 20 digits)
using the numbers on the Touchscreen,
and then press OK.
gPress Tel.
hEnter your telephone number (up to 20
digits) using the numbers on the
Touchscreen, and then press OK. If your
telephone number and fax number are
the same, enter the same number
again.
iPress Name.
jUse the Touchscreen to enter your
name (up to 20 characters), and then
press OK.
NOTE
• To enter numbers or special characters,
press repeatedly until the
character you want to enter appears, then
press the character you want.
• If you entered a character incorrectly and
want to change it, press d or c to move the
cursor to the incorrect character, then
press .
• To enter a space, press Space.
• For more details, see Entering text
on page 221.
kPress .
General information
21
1
Volume settings 1
Ring volume 1
You can choose from a range of ring volume
levels.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor b to
display Volume.
fPress Volume.
gPress Ring.
hPress Off, Low, Med or High.
iPress .
Beeper volume 1
When the beeper is on, the machine will beep
when you press a button, make a mistake, or
after you send or receive a fax. You can
choose from a range of volume levels.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor b to
display Volume.
fPress Volume.
gPress Beep.
hPress Off, Low, Med or High.
iPress .
Speaker volume 1
You can choose from a range of speaker
volume levels.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor b to
display Volume.
fPress Volume.
gPress Speaker.
hPress Off, Low, Med or High.
iPress .
22
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray, multi-purpose tray or
optional lower tray.
NOTE
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by pressing the
buttons on the Touchscreen.
Loading paper in the standard
paper tray and the optional
lower tray 2
You can load up to 250 sheets in the standard
paper tray (Tray 1). You can also load up to
500 sheets in the optional lower tray (Tray 2).
Paper can be loaded up to the maximum
paper mark ( ) on the right side of the
paper tray (for recommended paper, see
Acceptable paper and other print media
on page 33).
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 22
aPull the paper tray completely out of the
machine.
Loading paper 2
Loading paper
23
2
bWhile pressing the blue paper-guide
release levers (1), slide the paper
guides to fit the paper you are loading in
the tray. Make sure the guides are firmly
in the slots.
cFan the stack of paper well to avoid
paper jams and misfeeds.
dLoad paper in the tray and make sure:
The paper is below the maximum
paper mark ( ) (1), as overfilling
the paper tray will cause paper jams.
The side to be printed on is face down.
The paper guides touch the sides of
the paper so it will feed correctly.
ePut the paper tray firmly back in the
machine. Make sure the tray is
completely inserted into the machine.
1
1
1
Chapter 2
24
fLift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
gSend the print job to the machine.
Loading paper in the multi-
purpose tray (MP tray) 2
You can load up to three envelopes, one
sheet of glossy paper, other special print
media, or up to 50 sheets of plain paper in the
MP tray. Use this tray to print or copy on thick
paper, bond paper, labels , envelopes or
glossy paper. (For the recommended paper
to use, see Acceptable paper and other print
media on page 33).
Printing on plain paper, thin paper,
recycled paper, bond paper or glossy
paper from the MP tray 2
aOpen the MP tray and lower it gently.
bPull out the MP tray support (1) and
unfold the flap (2).
1
21
Loading paper
25
2
cLoad paper in the MP tray and make
sure:
The paper stays under the maximum
paper tab (1).
The top edge of the paper is
positioned between the and
arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed correctly.
NOTE
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
dLift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
eSend the print job to the machine.
2
1
Chapter 2
26
Printing on thick paper, labels and
envelopes from the MP tray 2
When the back cover (face-up output tray) is
pulled down, the machine has a straight
paper path from the MP tray through to the
back of the machine. Use this paper feed and
output method when you want to print on thick
paper, labels or envelopes. (For
recommended paper to use, see Acceptable
paper and other print media on page 33 and
Envelopes on page 36.)
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
aOpen the back cover (face-up output
tray).
b(For printing envelopes only)
Pull down the two grey levers, one on
the left side and one on the right side,
as shown in the illustration below.
cOpen the MP tray and lower it gently.
Loading paper
27
2
dPull out the MP tray support (1) and
unfold the flap (2).
eLoad paper, labels or envelopes in the
MP tray. Make sure:
The number of envelopes in the MP
tray does not exceed three.
The paper, labels or envelopes stay
under the maximum paper tab (1).
The top edge of the paper is
positioned between the and
arrows (2).
The side to be printed on must be
face up.
21
2
1
Chapter 2
28
fSend the print job to the machine.
NOTE
• Remove each envelope as soon as it has
been printed. Stacking the envelopes may
cause them to jam or curl.
• If envelopes or thick paper get smudged
during printing set the Media Type to Env.
Thick or Thicker Paper to increase the
fixing temperature.
• If the envelopes are creased after they are
printed, see Improving the print quality
on page 154.
• If your thick paper curls during printing,
load only one sheet at a time in the MP
tray.
• Envelope joints that are sealed by the
manufacturer should be secure.
• All sides of the envelope should be
correctly folded without wrinkles or
creases.
g(For printing envelopes only)
When you have finished printing, reset
the two grey levers that you pulled down
in step b back to their original positions.
hClose the back cover (face-up output
tray).
NOTE
• For 2-sided printing of copies and
received faxes, see Advanced User's
Guide.
• For 2-sided printing using your computer,
see Software and Network User's Guide.
Loading paper
29
2
Unscannable and unprintable areas 2
The figures in the table show maximum unscannable and unprintable areas. These areas may
vary depending on the paper size or settings in the application you are using.
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Sending) Letter 3 mm 4 mm
A4 3 mm (ADF)
1mm
(Scanner Glass)
3mm
Legal 3 mm 4 mm
Copy*Letter 4 mm 4 mm
*a single copy
or a 1 in 1 copy
A4 4 mm 3 mm
Legal 4 mm 4 mm
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm
Legal (ADF) Approx. 3 mm Approx. 3 mm
Print Letter 4.2 mm 4.2 mm
A4 4.2 mm 4.2 mm
Legal 4.2 mm 4.2 mm
1
3
24
Chapter 2
30
Paper settings 2
Paper Size 2
When you change the size of paper in the
tray, you must also change the setting for
paper size at the same time so your machine
can fit the document or an incoming fax on
the page.
You can use the following sizes of paper.
For printing copies:
A4, Letter, Legal, Executive, B5(JIS), A5, A5
L (Long Edge), A6 and Folio (215.9 mm
330.2 mm)
For printing faxes:
A4, Letter, Legal or Folio (215.9 mm 330.2
mm)
aPress .
bPress Tray Setting.
cPress Paper Size.
dPress MP Tray, Tray #1 or Tray
#2 1.
eSwipe up or down, or press aor b to
display A4, Letter, B5(JIS),
B5(ISO) 2, A5, A5(Long Edge) 3,
A6 3, Executive, Legal, Folio,
3"x5" 2, Com-10 2, Monarch 2, C5 2,
DL 2, and press the option you want.
fPress .
1Tray #2 appears only if the optional lower tray is
installed.
2MP Tray only
3MP Tray and Tray #1 only
NOTE
• When an appropriate size is not in the
tray, received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the Touchscreen (for more
information, see Error and maintenance
messages on page 123).
• If the tray is out of paper and received
faxes are in the machine’s memory, No
Paper will appear on the Touchscreen.
Insert paper in the empty tray.
Paper Type 2
To get the best print quality set the machine
for the type of paper you are using.
aPress .
bPress Tray Setting.
cPress Paper Type.
dPress MP Tray, Tray #1 or Tray
#2 1.
eSwipe up or down, or press aor b to
display Thin, Plain Paper, Thick 2,
Thicker 2, Recycled Paper, Bond
Paper 2, Label 2, Envelope 2, Env.
Thin 2, Env. Thick 2, Glossy
Paper 2, and press the option you want.
fPress .
1Tray #2 appears only if the optional lower tray is
installed.
2MP Tray only
Loading paper
31
2
Tray Use in Copy mode 2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
Touchscreen. Insert the paper in the empty
tray.
To change the tray setting follow the
instructions below:
aPress .
bPress Tray Setting.
cPress Tray Use: Copy.
dSwipe up or down, or press aor b to
choose Tray#1 Only, Tray#2
Only 1, MP Only, MP>T1>T2 1,
MP>T2>T1 1, T1>T2>MP 1 or
T2>T1>MP 1, and press the option you
want.
ePress .
1Tray#2 Only and T2 appear only if the optional
lower tray is installed.
NOTE
• When loading the documents in the ADF
and MP>T1>T2, T1>T2>MP or T2>T1>MP
is selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray. If no tray has suitable
paper, the machine pulls paper from the
higher priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Tray Use in Fax mode 2
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
Touchscreen. Insert the paper in the empty
tray.
When you choose MP>T1>T2 1, the machine
pulls paper from the MP tray until it is empty,
then from Tray 1, and then from Tray 2.
When you choose MP>T2>T1 1, the machine
pulls paper from the MP tray until it is empty,
then from Tray 2, and then from Tray 1.
When you choose T1>T2>MP 1, the machine
pulls paper from Tray 1 until it is empty, then
from Tray 2, and then from the MP tray.
When you choose T2>T1>MP 1, the machine
pulls paper from Tray 2 until it is empty, then
from Tray 1, and then from the MP tray.
NOTE
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio
(215.9 mm × 330.2 mm).
When an appropriate size is not in any of
the trays, received faxes will be stored in
the machine’s memory and Size
mismatch will appear on the
Touchscreen. (for more information,
see Error and maintenance messages
on page 123).
• If the tray is out of paper and received
faxes are in the machine’s memory, No
Paper will appear on the Touchscreen.
Insert paper in the empty tray.
aPress .
bPress Tray Setting.
Chapter 2
32
cSwipe up or down, or press aor b to
display Tray Use: Fax.
dPress Tray Use: Fax.
eSwipe up or down, or press aor b to
choose Tray#1 Only, Tray#2
Only 1, MP Only, MP>T1>T2 1,
MP>T2>T1 1, T1>T2>MP 1 or
T2>T1>MP 1, and press the option you
want.
fPress .
1Tray#2 Only and T2 appear only if the optional
lower tray is installed.
Tray Use in Print mode 2
You can change the default tray the machine
will use for printing from your computer and
for Direct Print.
aPress .
bPress Tray Setting.
cSwipe up or down, or press aor b to
display Tray Use: Print.
dPress Tray Use: Print.
eSwipe up or down, or press aor b to
choose Tray#1 Only, Tray#2
Only 1, MP Only, MP>T1>T2 1,
MP>T2>T1 1, T1>T2>MP 1 or
T2>T1>MP 1, and press the option you
want.
fPress .
1Tray#2 Only and T2 appear only if the optional
lower tray is installed.
Loading paper
33
2
Acceptable paper and
other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels, envelopes or glossy paper (see Print
media on page 226).
For best results, follow these instructions:
DO NOT load different types of paper in
the paper tray at the same time because it
may cause the paper to jam or misfeed.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
appropriate for the machine.
Use labels that are designed for use in
laser machines.
Recommended paper and
print media 2
Paper type and size 2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The names for the paper trays in the
printer driver and this Guide are as
follows: 2
Paper Type Item
Plain paper Xerox Premier TCF 80 g/m2
Xerox Business 80 g/m2
Recycled Paper Xerox Recycled Supreme
80 g/m2
Labels Avery laser label L7163
Envelopes Antalis River series (DL)
Glossy Paper Xerox Colotech+ Gloss
Coated 120 g/m2
Tray and optional unit Name
Multi-purpose tray MP tray
Standard paper tray Tray 1
Optional lower tray unit Tray 2
Chapter 2
34
Paper Tray Capacity 2
1Folio size is 215.9 mm 330.2 mm.
2Load only one sheet of Glossy in the MP tray.
Recommended paper specifications 2
The following paper specifications are appropriate for this machine.
Use plain paper that is appropriate for laser/LED machines to make copies.
Use paper that is 75 to 90 g/m2.
Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
Paper size Paper types No. of sheets
Multi-purpose tray
(MP tray)
Width: 76.2 to 215.9 mm
Length: 127 to 355.6 mm
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Recycled paper,
Bond paper, Labels,
Envelopes, Env. Thin,
Env.Thick and Glossy
paper 2
up to 50 sheets
(80 g/m2)
3 Envelopes
1 Glossy paper
Standard paper tray
(Tray 1)
A4, Letter, Legal,
B5 (JIS), Executive, A5,
A5 (Long Edge), A6,
Folio 1
Plain paper, Thin paper
and Recycled paper
up to 250 sheets
(80 g/m2)
Optional lower tray
(Tray 2)
A4, Letter, Legal,
B5 (JIS), Executive, A5,
Folio 1
Plain paper, Thin paper
and Recycled paper
up to 500 sheets
(80 g/m2)
Basis weight 75-90 g/m2
Thickness 80-110 m
Roughness Higher than 20 sec.
Stiffness 90-150 cm3/100
Grain direction Long grain
Volume resistivity 10e9-10e11 ohm
Surface resistivity 10e9-10e12 ohm-cm
Filler CaCO3 (Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Loading paper
35
2
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the 200 C temperature of the
machine’s fusing process.
If you use bond paper, paper that has a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
The types of paper listed above may
damage your machine. This damage is
not covered under any Brother warranty or
service agreement.
1
1
Chapter 2
36
Envelopes 2
The machine is designed to work well with
most envelopes. However, some envelopes
may have feed and print quality problems
because of the way they have been made.
Envelopes should have edges with straight,
well-creased folds. Envelopes should lie flat
and not be of baggy or flimsy construction.
Use only quality envelopes from a supplier
who understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed through the multi-
purpose tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid 2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (raised writing)
• that were previously printed by a laser
or LED machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in
the figure below
• with double flaps as shown in the figure
below
• with sealing flaps that are not folded
down when purchased
• with each side folded as shown in the
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading paper
37
2
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 200 C for a
period of 0.1 seconds.
Labels can only be fed through the multi-
purpose tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
38
3
How to load
documents 3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic
document feeder (ADF) 3
The ADF can hold up to 35 pages
(MFC-L8650CDW) or 50 pages
(MFC-L8850CDW/MFC-L9550CDW) and
feeds each sheet individually. We
recommend you use standard 80 g/m2 paper
and always fan the pages before putting them
in the ADF.
Document Sizes Supported 3
How to load documents 3
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
NOTE
• To scan documents that are not
appropriate for the ADF, see Using the
scanner glass on page 39.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
aUnfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
bFan the pages well.
cStagger the pages of your document
face up top edge first, in the ADF until
the Touchscreen displays ADF Ready
and you feel the top page touch the feed
rollers.
Loading documents 3
Length: 147.3 to 355.6 mm
Width: 147.3 to 215.9 mm
Weight: 64 to 90 g/m2
1
2
Loading documents
39
3
dAdjust the paper guides (1) to fit the
width of your document.
NOTE
To scan non-standard documents,
see Using the scanner glass on page 39.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported 3
How to load documents 3
NOTE
To use the scanner glass, the ADF must
be empty.
aLift the document cover.
bUsing the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
cClose the document cover.
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
Length: (MFC-L8650CDW)
Up to 297.0 mm
(MFC-L8850CDW and
MFC-L9550CDW)
Up to 355.6 mm
Width: Up to 215.9 mm
Weight: Up to 2.0 kg
1
40
4
How to send a fax 4
The following steps explain how to send a fax.
To send multiple pages use the ADF.
aDo one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic
document feeder (ADF) on page 38).
Load your document face down on
the scanner glass (see Using the
scanner glass on page 39).
bDo one of the following:
When Fax Preview is set to Off,
press Fax.
When Fax Preview is set to On, press
Fax and Sending Faxes.
The Touchscreen shows:
cTo change fax sending settings, press
Options. Swipe up or down, or press
aor b to scroll through the fax settings.
When the setting you want is displayed,
press it and choose your new option.
When you have finished changing the
options, press OK.
(Advanced User's Guide)
For the following advanced fax sending
operations and settings, see Advanced
User's Guide:
2-sided Fax
Contrast
Fax Resolution
Broadcasting
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
Coverpage Note
Coverpage Setup
dChoose one of the options below:
To send a 1-sided document, go to
step e.
To send a 2-sided document, choose
the 2-sided scanning format for your
2-sided document as follows:
Press Options.
Swipe up or down, or press aor b to
display 2-sided Fax and press
2-sided Fax.
Press 2-sided Scan: Long Edge
or 2-sided Scan: Short Edge.
Press OK.
NOTE
You can send 2-sided documents from the
ADF.
Sending a fax 4
Sending a fax
41
4
eEnter the fax number.
Using the dial pad
Using the Address Book
Address Book
Using call history
Call History
(For more information, see How to
dial on page 59.)
fPress Fax Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine will
send the document without asking if
there are additional pages to scan.
When Real Time TX is Off:
If you press Fax Start, the
machine starts scanning the first
page.
When the Touchscreen displays
Next Page?, do one of the
following:
• To send a single page, press No.
The machine starts sending the
document.
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
OK. The machine starts scanning
the page. (Repeat this step for
each additional page.)
Stop faxing 4
To stop faxing, press .
Faxing Letter/Legal/Folio size
documents from the scanner
glass 4
When faxing Letter, Legal 1, or Folio 1 size
documents, you must set the scan glass size
to Letter or Legal/Folio 1 ; otherwise, a
portion of your faxes will be missing.
aDo one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending Faxes.
bPress Options.
cSwipe up or down, or press aor b to
display Glass Scan Size.
dPress Glass Scan Size.
ePress Letter or Legal/Folio 1.
fPress OK.
gPress .
1MFC-L8850CDW and MFC-L9550CDW
Cancelling a fax in process 4
Press to cancel the fax. If you press
while the machine is dialling or sending, the
Touchscreen will display Cancel Job?.
Press Yes to cancel the fax.
Chapter 4
42
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the factory setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
No Report: Does not print a report at all.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Report Setting.
fPress Report Setting.
gPress XMIT Report.
hPress On, On+Image, Off ,
Off+Image or No Report.
iPress .
NOTE
• If you choose On+Image or Off+Image,
the image will not appear on the
Transmission Verification Report if Real
Time Transmission is set to On.
• If the transmission is successful, OK will
appear next to RESULT on the
Transmission Verification Report.
If the transmission is not successful,
ERROR will appear next to RESULT.
43
5
5
Receive modes 5
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choosing the receive mode 5
By default, your machine will automatically receive any faxes that are sent to it. The diagrams
below will help you choose the correct mode. (For more detailed information about the receive
modes, see Using receive modes on page 45.)
To set the receive mode follow the instructions below.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to display Fax.
dPress Fax.
eSwipe up or down, or press aor b to display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to display Receive Mode.
Receiving a fax 5
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
Chapter 5
44
hPress Receive Mode.
NOTE
If you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off
(see Advanced User's Guide).
iPress Fax, Fax/Tel, External TAD or Manual.
jPress .
Receiving a fax
45
5
Using receive modes 5
Some receive modes answer automatically
(Fax and Fax/Tel). You may want to
change the Ring Delay before using these
modes (see Ring Delay on page 46).
Fax Only 5
Fax mode will automatically answer every
call as a fax.
Fax/Tel 5
Fax/Tel mode helps you manage incoming
calls, by recognising whether they are fax or
voice calls and dealing with them in one of the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 46 and Ring Delay on page 46.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
BT Call Sign 1 feature.
1BT Call Sign is for U.K. only.
To receive a fax in Manual mode lift the
handset of the external telephone. When you
hear fax tones (short repeating beeps), press
Fax Start, and then press Receive to
receive a fax. You can also use the Fax
Detect feature to receive faxes by lifting a
handset on the same line as the machine.
(Also see Fax Detect on page 47.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in the
following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information, see Connecting an
external TAD on page 54.)
Chapter 5
46
Receive Mode settings 5
Ring Delay 5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, choose the
maximum number of rings (see Fax Detect
on page 47 and Operation from external or
extension telephones on page 56).
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display Ring Delay.
hPress Ring Delay.
iPress to choose how many times the
line rings before the machine answers.
jPress .
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring
(pseudo/double-ring) for the time you set in
the F/T Ring Time setting. If you hear the F/T
ring it means that a voice caller is on the line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone (for more information,
see Using Remote Codes on page 57).
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display F/T Ring Time.
hPress F/T Ring Time.
iPress how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
jPress .
NOTE
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
Receiving a fax
47
5
Fax Detect 5
If Fax Detect is On:5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the Touchscreen or hear a
click on the phone line through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Off:5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Fax Start, and then press Receive
to receive the Fax.
If you answered at an extension telephone
press l51 (see Operation from external or
extension telephones on page 56).
NOTE
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display Fax Detect.
hPress Fax Detect.
iPress On (or Off).
jPress .
Chapter 5
48
Fax Preview
(Black and White only) 5
How to preview a received fax5
You can view received faxes on the
Touchscreen by pressing (Fax) and
then (Received Faxes). When the
machine is in Ready mode, a pop-up
message will appear on the Touchscreen to
alert you of new faxes.
Setting Fax Preview 5
aPress .
bPress (Fax Preview).
cPress On (or Off).
dPress Yes.
eThe Touchscreen will tell you that any
future faxes will not be printed as you
receive them.
Press Yes.
fPress .
NOTE
When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-FAX
Receiving operations, even if you set
Backup Print to On.
Using Fax Preview 5
When you receive a fax, you will see a pop-up
message on the Touchscreen. (For example:
New Fax(es):01 [View])
aPress View.
The Touchscreen displays the fax list.
NOTE
• Although printed faxes show the received
date and time when Fax Receive Stamp is
turned on, the Fax Preview screen will not
display the received date and time.
• The fax list includes the old faxes and the
new fax. The new fax is indicated by a
blue mark next to the fax.
• To see a fax that has already been
previewed, press Fax and Received
Faxes.
bSwipe up or down, or press aor b to
display the fax number of the fax you
want.
cPress the fax you want.
NOTE
• If your fax is large there may be a delay
before it is displayed.
• The Touchscreen displays the current
page number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX.”
Receiving a fax
49
5
Press the Touchscreen or Touchpanel
to perform the following operations.
dPress .
How to print a fax 5
aPress (Fax).
bPress Received Faxes.
cPress the fax you want.
dPress Start to confirm the fax to print.
eDo one of the following:
Press Print All Pages to print all
pages.
Press Print Displayed Only to
print the displayed page only.
Press Print From Displayed to
print from the displayed page to the
last page.
fWhen the Touchscreen displays
Delete all pages?, do one of the
following:
Press Yes to delete all pages of the
fax you have printed.
Press No to save the fax you have
printed.
gPress .
How to print or delete all faxes in the
list 5
aPress (Fax).
bPress Received Faxes.
cPress Print/Delete.
dDo one of the following:
Press Print All(New Faxes) to
print all faxes you have not yet
viewed.
Press Print All(Old Faxes) to
print all faxes you have viewed.
Press Delete All(New Faxes) to
delete all faxes you have not yet
viewed.
Press Yes to confirm.
Press Delete All(Old Faxes) to
delete all faxes you have viewed.
Press Yes to confirm.
ePress .
Description
Enlarge the fax.
Reduce the fax.
or Scroll vertically.
or Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Start Print the fax.
Chapter 5
50
Turning off Fax Preview 5
aPress .
bPress (Fax Preview).
cPress Off.
dPress Yes to confirm.
eIf there are faxes stored in the memory,
do one of the following:
If you do not want to print the stored
faxes, press Continue.
Press Yes to confirm. Your faxes will
be deleted.
To print all the stored faxes, press
Print All Faxes Before
Delete.
If you do not want to turn off Fax
Preview, press Cancel.
fPress .
51
6
6
How to use PC-FAX 6
PC-FAX Receive
(Windows®only) 6
If you turn on the PC-FAX Receive feature
your MFC will store received faxes in memory
and send them to your computer
automatically. You can then use your
computer to view and store these faxes.
Even if you turn off your computer (at night or on
the weekend, for example), your MFC will
receive and store your faxes in its memory. The
number of received faxes that are stored in the
memory will appear on the Touchscreen.
When you start your computer and the PC-
FAX Receiving software runs, your MFC
transfers your faxes to your computer
automatically.
To transfer the received faxes you must have
the PC-FAX Receiving software running on
your PC.
Follow the instructions for the operating
system you are using.
(Windows®XP, Windows Vista® and
Windows® 7)
From the (Start) menu, select All
Programs > Brother > Brother
Utilities.
Click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.
(Windows®8)
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.
On your machine, complete the following
steps:
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display PC Fax Receive.
hPress PC Fax Receive.
iPress On to start the PC-FAX Receiving.
jThe Touchscreen displays a reminder to
start the PC-FAX Receiving program on
your computer. If you have started the
PC-FAX Receiving program, press OK.
For more information about how to start
the PC-FAX Receiving program,
see Software and Network User's
Guide.
kSwipe up or down, or press aor b to
display <USB> or your computer name if
the machine is connected to a network.
Press <USB> or your computer name.
Press OK.
lPress Backup Print: On or Backup
Print: Off.
IMPORTANT
If you choose Backup Print: On, the
machine will also print the fax at your
machine so you will have a copy.
Using PC-FAX 6
Chapter 6
52
mPress .
NOTE
• Before you can set up PC-FAX Receive
you must install the MFL-Pro Suite
software on your computer. Make sure
your computer is connected and turned on
(see Software and Network User's Guide).
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a
computer (see Transferring your faxes or
Fax Journal report on page 131).
• PC-FAX Receive is not available for Mac
OS.
PC-FAX Send 6
The Brother PC-FAX feature lets you use
your computer to send a document from an
application as a standard fax. You can send a
file created in any application on your
computer as a PC-FAX. You can even attach
a cover page (for more information,
see Software and Network User's Guide).
How to send a PC-FAX: 6
Contact your application vendor if you need
more support.
aFrom your application select File, and
then Print.
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
bSelect Brother PC-FAX v.3.
cClick OK.
The Brother PC-FAX user interface will
be displayed.
dEnter the recipient’s fax number using
your computer keyboard or by clicking
the numeric keypad of the Brother
PC-FAX user interface. You can also
select a stored number from the
Address Book.
eClick .
fClick Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
53
7
7
Telephone line
services 7
Setting the telephone line
type 7
If you are connecting the machine to a line
that features a PBX or ISDN to send and
receive faxes, it is necessary to change the
Telephone Line Type accordingly by
completing the following steps. If you are
using a line that features a PBX, you can set
your machine so that it always accesses the
outside line (using the prefix you entered), or
accesses the outside line when R is pressed.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Initial Setup.
dPress Initial Setup.
eSwipe up or down, or press aor b to
display Phone Line Set.
fPress Phone Line Set.
gPress PBX, ISDN (or Normal).
hDo one of the following:
If you chose ISDN or Normal, go to
step l.
If you chose PBX, go to step i.
iPress On or Always.
NOTE
• If you choose On, pressing R will let you
access an outside line.
• If you choose Always, you can access an
outside line without pressing R.
jDo one of the following:
If you want to change the current
prefix number, press Dial Prefix
and go to step k.
If you do not want to change the
current prefix number, go to step l.
kEnter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
NOTE
You can use the numbers and symbols 0
to 9, #, l and !. (You cannot use ! with any
other numbers and symbols.)
lPress .
PBX and TRANSFER 7
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when R is
pressed.
Telephone and external devices 7
Chapter 7
54
Connecting an external
TAD 7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
Touchscreen will display Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
NOTE
If you have problems receiving faxes,
reduce the Ring Delay setting on your
external TAD.
Connections 7
The external TAD must be connected as
shown in the illustration below.
1TAD
aSet your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
bRecord the outgoing message on your
external TAD.
cSet the TAD to answer calls.
dSet the Receive Mode on your machine
to External TAD (see Choosing the
receive mode on page 43).
1
1
(Example for U.K.)
Telephone and external devices
55
7
Recording an outgoing
message (OGM) 7
aRecord 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
bLimit your speaking to 20 seconds.
cEnd your 20-second message by giving
your Remote Activation code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
NOTE
• You must turn the Remote Codes setting
to On to use the Remote Activation code
l51 (see Using Remote Codes
on page 57).
• We recommend beginning your OGM with
an initial 5 second silence because the
machine may not hear the fax tones over
a voice. You may try leaving out this
pause, but if your machine has trouble
receiving faxes, then you should re-record
the OGM to include it.
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
External and extension
telephones 7
NOTE
You must turn the Remote Codes setting
to on to use the Remote Activation Code
l51 and Remote Deactivation Code #51
(see Using Remote Codes on page 57).
Connecting an external or
extension telephone 7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
1 Extension telephone
2 External telephone
1
2
(Example for U.K.)
Chapter 7
56
Operation from external or
extension telephones 7
If you answer a fax call on an extension
telephone, or an external telephone that is
correctly connected to the machine through
the T-piece connection, you can make your
machine take the call by using the Remote
Activation code. When you press the Remote
Activation code l51 the machine starts to
receive the fax.
If you answer a call and no one is on the line:
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
Touchscreen shows Receiving, and then
hang up.
NOTE
You can also use the Fax Detect feature to
make your machine automatically take the
call (see Fax Detect on page 47).
For Fax/Tel mode only 7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (fast double-ringing) to
alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Pickup to answer.
If you are at an extension telephone, you will
need to lift the handset during the F/T Ring
Time and then press #51 between the fast
double-rings. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l51.
Using extension telephones
(U.K. only) 7
Your premises may already be wired with
parallel extension telephones (those
connected to sockets in other rooms in the
building), or perhaps you intend to add
extension telephones to your line. While the
simplest arrangement is a parallel
connection, there are some reasons why this
arrangement may cause problems.
The most common problem, is someone
picking up an extension telephone while the
machine is trying to send a fax.
Such problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected “downstream” of your machine, in
a master/slave configuration (see figure 2). In
such a configuration, this machine can
always detect whether a telephone is in use,
so it will not attempt to seize the line during
that time. This is known as “telephone
off-hook detection”.
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
inserted into the modular socket of the white
“T”-shaped connector provided as part of the
line cord assembly.
Telephone and external devices
57
7
Figure 1: Inadvisable connection of
extension sockets 7
1 Extension socket
2 Master socket
3 Incoming line
Figure 2: Recommended connection of
extension sockets 7
1 Extension socket
2 Master socket
3 Incoming line
These phones are now connected as external
devices as shown on page 55, because they
are connected to the fax machine via the
T-connector.
Using a non-Brother cordless
external handset 7
If your non-Brother cordless telephone is
connected to the telephone line cord
(see page 55) and you typically carry the
cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Pickup to transfer the call to the cordless
handset.
Using Remote Codes 7
Remote Activation Code 7
If you answer a fax call on an external or
extension telephone, you can tell your
machine to receive it by pressing the Remote
Activation Code l51. Wait for the chirping
sounds then replace the handset (see Fax
Detect on page 47). Your caller will have to
press Start to send the fax.
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Fax Start and
then pressing Receive.
Remote Deactivation Code 7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T ring
(fast double-ring) after the initial ring delay. If
you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Pickup.
FAX
12
3
1
(Example for U.K.)
FAX
12
3
1
(Example for U.K.)
Chapter 7
58
Turning on the Remote Codes 7
You must turn the Remote Codes setting to
On to use the Remote Activation Code and
Remote Deactivation Code.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display Remote Codes.
hPress Remote Codes.
iPress Remote Codes.
jPress On.
kIf you do not want to change the Remote
Activation Code, press on the
Touchscreen.
lPress .
Changing the Remote Codes 7
The preset Remote Activation Code is l51.
The preset Remote Deactivation Code is #51.
If you are always disconnected when
accessing your External TAD, try changing
the three-digit remote codes, for example ###
and 555.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Fax.
dPress Fax.
eSwipe up or down, or press aor b to
display Setup Receive.
fPress Setup Receive.
gSwipe up or down, or press aor b to
display Remote Codes.
hPress Remote Codes.
iDo one of the following:
If you want to change the
Remote Activation Code, press
Act.Code. Enter the new code, and
then press OK.
If you want to change the
Remote Deactivation Code, press
Deact.Code. Enter the new code,
and then press OK.
If you do not want to change the
Codes, go to step j.
If you want to turn the Remote Codes
On or Off, press Remote Codes.
Press On or Off.
jPress .
59
8
8
How to dial 8
You can dial in any of the following ways.
Manual dialling 8
aLoad your document.
bDo one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending Faxes.
cPress all digits of the fax number.
dPress Fax Start.
Dialing from the Address
Book 8
aLoad your document.
bPress (Fax).
cPress Address Book.
dDo one of the following:
Swipe up or down, or press aor b to
display the number you want.
Press , and then enter the first
letter of the name and press OK.
ePress the number or the name you want.
fTo send a fax, press Apply.
gPress Fax Start.
The machine scans and sends the fax.
LDAP search 8
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (See Software and Network
User's Guide)
Fax redial 8
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
The automatic redial only works when you set
Auto Redial to On. The default setting is
On.
Redial only works if you dialled from the
machine.
Dialling and storing numbers 8
Chapter 8
60
Storing numbers 8
You can set up your machine to do the
following types of easy dialling: Address Book
and Groups for broadcasting faxes. When
you dial an Address Book number, the
Touchscreen displays the number.
NOTE
If you lose electrical power, the Address
Book numbers that are in the memory will
not be lost.
Storing a pause 8
Press Pause to insert a 2.8-second pause
between numbers. You can press Pause as
many times as needed to increase the length
of the pause.
Storing Address Book
numbers 8
You can store up to 300 addresses with a
name.
aPress (Fax).
bPress Address Book.
cPress Edit.
dPress Add New Address.
ePress Name.
fEnter the name using the keyboard on
the machine's Touchscreen (up to 15
characters). (To help you enter letters,
see Entering text on page 221.)
Press OK.
gPress Address.
hEnter the fax or telephone number using
the keyboard on the machine's
Touchscreen (up to 20 digits).
Press OK.
NOTE
If you downloaded Internet Fax:
If you want to store an E-mail address to
use with Internet Fax or Scan to E-mail
server, press and enter the E-mail
address (see Entering text on page 221),
and press OK.
iPress OK.
jDo one of the following:
To store another Address Book
number, repeat steps c - j.
To finish storing numbers, press .
Dialling and storing numbers
61
8
Changing Address Book
names or numbers 8
You can change or delete an Address Book
name or number that has already been
stored.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the
Touchscreen. You cannot select the number
to make changes or to delete it unless you
first cancel the scheduled job (see Advanced
User's Guide).
aPress (Fax).
bPress Address Book.
cPress Edit.
dDo one of the following:
Press Change to edit the names or
numbers. Go to step e.
Press Delete to display Delete.
Delete numbers by pressing them to
display a red check mark.
Press OK.
Press Yes to confirm. Go to step i.
eSwipe up or down, or press aor b to
display the number you want.
fPress the number you want.
gDo the following:
To change the name, press Name.
Enter the new name (up to 15
characters) using the keyboard on
the machine's Touchscreen. (To help
you enter letters, see Entering text
on page 221).
Press OK.
To change the fax or telephone
number, press Address. Enter the
new fax or telephone number (up to
20 digits) using the keyboard on the
machine's Touchscreen.
Press OK.
NOTE
How to change the stored name or
number:
To change a character, press d or c to
position the cursor to highlight the
incorrect character, and then press .
Enter the new character or number.
hPress OK to finish.
To change another Address Book
number, repeat steps c - h.
iPress .
62
9
How to copy 9
The following steps explain the basic copy
operation.
aDo one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic
document feeder (ADF) on page 38).
Load your document face down on
the scanner glass (see Using the
scanner glass on page 39).
bPress the Copy button on the
Touchscreen.
The Touchscreen displays:
1 No. of Copies
You can enter the number of copies
by using the dial pad.
cFor multiple copies, enter the two-digit
number (up to 99).
dPress Colour Start or Mono Start.
Stop copying 9
To stop copying, press .
Copy preset settings 9
You can copy with a variety of settings that
are already set up for you in the machine
simply by pressing them.
The following preset settings are available.
Receipt
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
Paper Save
aLoad your document.
bPress (Copy).
cSwipe left or right to display Receipt,
Normal, 2in1(ID), 2in1,
2-sided(12), 2-sided(22) or
Paper Save, and press the preset you
want.
dEnter the number of copies you want.
eDo one of the following:
To change more settings, go to
step f.
If you have finished changing
settings, go to step j.
fPress Options.
gSwipe up or down, or press aor b to
display the available settings, and then
press the setting you want.
Making copies 9
1
Making copies
63
9
hSwipe up or down, or press aor b to
display the available options, and then
press your new option. Repeat steps g
and h for each setting you want.
NOTE
If you want to save the settings as a
Shortcut, press Save as Shortcut.
iPress OK.
jPress Colour Start or Mono Start.
Copy Settings and Options 9
You can change the following copy settings.
(Basic User's Guide)
For details about changing the following
settings, see Paper settings on page 30.
Tray Setting (Paper Size and Type)
Tray Use: Copy
Press Copy and then press Options. Swipe
up or down, or press a or b to scroll through
the copy settings. When the setting you want
is displayed, press it and choose your option.
When you have finished changing the
options, press OK.
(Advanced User's Guide)
For more information about changing the
following settings, see Advanced User's
Guide:
Quality
Enlarge/Reduce
2-sided Copy
Tray Use
Density
Contrast
Stack/Sort
Page Layout
2in1(ID)
Colour Adjust
2-sided Copy Page Layout
Remove Background Colour
Save as Shortcut
64
10
With the Direct Print feature, you do not need
a computer for printing. You can print by just
plugging your USB flash drive into the
machine’s USB direct interface. You can also
connect and print directly from a camera set
to USB mass storage mode.
You can use a USB flash drive that has the
following specifications:
1NTFS format is not supported.
NOTE
• Some USB flash drives may not work with
the machine.
• If your camera is in PictBridge mode, you
cannot print from it. See the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
Creating a PRN file for
direct printing 10
NOTE
The screens in this section may vary
depending on your application and
operating system.
aFrom the menu bar of an application,
click File, then Print.
bChoose Brother MFC-XXXX Printer (1)
and check the Print to file box (2).
Click Print.
cChoose the folder you want to save the
file to and enter the file name if
prompted.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If a USB flash drive is connected to your
computer, you can save the file directly
to the USB flash drive.
Printing from a USB flash drive
or digital camera supporting
mass storage 10
USB Class USB Mass Storage Class
USB Mass Storage
Sub Class
SCSI or SFF-8070i
Transfer protocol Bulk transfer Only
Format 1FAT12/FAT16/FAT32
Sector size Max. 4096 Byte
Encryption Encrypted devices are
not supported.
2
1
Printing from a USB flash drive or digital camera supporting mass storage
65
10
Printing directly from
the USB flash drive or
digital camera
supporting mass
storage 10
NOTE
• Make sure your digital camera is turned
on.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
aConnect your USB flash drive or digital
camera to the USB direct interface (1)
on the front of the machine.
The Touchscreen will automatically
display the USB menu to confirm the USB
device is correctly connected.
NOTE
• If an error occurs, the USB menu will not
appear on the Touchscreen.
• When the machine is in Deep Sleep
mode, the Touchscreen does not display
any information even if you connect a USB
flash drive to the USB direct interface.
Press the Touchscreen to wake up the
machine.
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB flash drive to the
USB direct interface.
1
1
Chapter 10
66
bPress Direct Print.
NOTE
If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print (see Advanced User's
Guide).
cSwipe up or down, or press aor b to
choose the folder name and file name
you want.
If you have selected the folder name,
swipe up or down, or press aor b to
choose the file name you want.
NOTE
If you want to print an index of the files,
press Index Print on the Touchscreen.
Press Colour Start or Mono Start to
start printing.
dDo one of the following:
Press Print Settings if you want
to change them. Go to step e.
If you do not want to change the
current settings, go to step h.
eSwipe up or down, or press aor b to
display the setting you want.
fPress the option you want.
NOTE
• You can choose the following settings:
Paper Type
Paper Size
Multiple Page
Orientation
2-sided
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these
settings may not appear.
gDo one of the following:
To change another setting, repeat
step e.
If you do not want to change other
settings, press OK and go to step h.
hEnter the number of copies you want
using the touchpanel.
iPress Colour Start or Mono Start
to start printing.
IMPORTANT
DO NOT remove the USB flash drive or
digital camera from the USB direct
interface until the machine has finished
printing.
jPress .
Printing from a USB flash drive or digital camera supporting mass storage
67
10
Changing the default settings
for direct print 10
You can change the default settings for Direct
Print.
aConnect your USB flash drive or digital
camera to the USB direct interface on
the front of the machine.
bPress Direct Print.
cPress DefaultSettings.
dSwipe up or down, or press aor b to
display the setting you want.
Press the setting.
ePress the new option you want.
fRepeat steps d and e for each setting
you want to change.
gPress OK.
hPress .
68
11
Printing a document 11
The machine can receive a document from
your computer and print it. To print from a
computer, you must install the printer driver.
(For more information about printer driver
settings, see Software and Network User's
Guide)
aInstall the Brother printer driver from the
CD-ROM or Brother Solutions Center at
http://solutions.brother.com/,
(see Quick Setup Guide).
bFrom your application, choose the Print
command.
cChoose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
dChoose the settings you want to change
in the Properties dialog box, and then
click OK.
Paper Size
Orientation
Copies
Media Type
Print Quality
Colour / Mono
Document Type
Multiple Page
2-sided / Booklet
Paper Source
eClick Print to begin printing.
How to print from a computer 11
69
12
12
Before scanning 12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM or Brother Solutions Center at
http://solutions.brother.com/, (see Quick Setup Guide).
Configure the machine with a TCP/IP address if network scanning does not work
(see Software and Network User's Guide).
How to scan to a computer 12
Chapter 12
70
Scanning a document as a PDF file using
ControlCenter4 (Windows®)12
(For Macintosh, see Software and Network User's Guide.)
NOTE
The screens on your computer may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
aLoad your document (see How to load documents on page 38).
bFollow the instructions for the operating system you are using.
(Windows®XP, Windows Vista® and Windows® 7)
Open ControlCenter4 by clicking (Start) > All Programs > Brother > Brother
Utilities. Click the drop-down list and select your model name (if not already selected).
Click SCAN in the left navigation bar, and then click ControlCenter4.The ControlCenter4
application will open.
(Windows®8)
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
cIf the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
dMake sure the machine you want to use is selected from the Model drop-down list.
How to scan to a computer
71
12
eClick File.
fPress Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
Chapter 12
72
How to scan a document as a PDF file using the
Touchscreen 12
aLoad your document (see How to load documents on page 38).
bPress Scan.
cSwipe left or right to display to File.
will be displayed in the centre of the Touchscreen highlighted in blue.
dPress OK.
When the machine is connected to a network, press the computer name.
Do one of the following:
If you want to use the default settings, go to step h.
If you want to change the default settings, go to step e.
ePress Options. Scan Settings will change to Set at Device.
fChoose the settings for 2-sided Scan, Scan Type, Resolution, File Type, Scan
Size and Remove Background Colour as needed.
gPress OK.
hPress Start.
The machine starts the scanning process.
How to scan to a computer
73
12
NOTE
The following scan modes are available.
•to USB
•to Network (Windows®)
•to FTP/SFTP
•to E-mail Server
•to E-mail
•to Image
•to OCR
•to File
•WS Scan 1 (Web Services Scan)
1Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows® 8
(See Software and Network User's Guide.)
74
A
Replacing supplies A
You must replace supplies when the machine indicates that the life of the supply is over. You can
replace the following supplies yourself:
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
NOTE
The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If
the toner cartridge is placed in the machine without the drum unit, the message Drum ! may
be displayed.
Routine maintenance A
Toner cartridge Drum unit
See Replacing the toner cartridges on page 78.
Model Name: TN-321BK 1, TN-321C 1, TN-321M 1,
TN-321Y 1, TN-326BK 1, TN-326C 1, TN-326M 1,
TN-326Y 1, TN-329BK 2, TN-329C 2, TN-329M 2,
TN-329Y 2, TN-900BK 3, TN-900C 3, TN-900M 3,
TN-900Y 3
1Available for MFC-L8650CDW and MFC-L8850CDW
2Available for MFC-L8850CDW
3Available for MFC-L9550CDW
See Replacing the drum unit on page 84.
Model Name: DR-321CL
Belt unit Waste toner box
See Replacing the belt unit on page 90.
Model Name: BU-320CL
See Replacing the waste toner box on page 95.
Model Name: WT-320CL
Routine maintenance
75
A
The messages in the table appear on the Touchscreen. These messages provide advanced
warnings to replace the supply items before they reach end of life. To avoid any inconvenience,
you may want to buy spare supply items before the machine stops printing.
1A4 or Letter size single-sided pages.
2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
31 page per job
4Drum life is approximate and may vary by type of use.
5Standard toner cartridge
6High yield toner cartridge
7Super high yield toner cartridge
85 pages per job
Touchscreen
messages
Supply to prepare Approximate life How to replace Model name
Toner Low: X Toner cartridge
X = BK, C, M, Y
BK = Black
C = Cyan
M = Magenta
Y = Yellow
<Black>
2,500 pages 125
4,000 pages 126
6,000 pages 127
<Cyan, Magenta,
Yellow>
1,500 pages 125
3,500 pages 126
6,000 pages 127
See page 78. TN-321BK 5,
TN-321C 5,
TN-321M 5,
TN-321Y 5,
TN-326BK 6,
TN-326C 6,
TN-326M 6,
TN-326Y 6,
TN-329BK 7,
TN-329C 7,
TN-329M 7,
TN-329Y 7,
TN-900BK 7,
TN-900C 7,
TN-900M 7,
TN-900Y 7
Drum End Soon Drum unit 25,000 pages 134 See page 84. DR-321CL
Belt End Soon Belt unit 50,000 pages 18
20,000 pages 13
See page 90. BU-320CL
WT Box End Soon Waste toner box 50,000 pages 1See page 95. WT-320CL
76
You must clean the machine regularly and replace the supply items when the messages in the
table are displayed on the Touchscreen.
1A4 or Letter size single-sided pages.
2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
31 page per job
4Drum life is approximate and may vary by type of use.
5Standard toner cartridge
6High yield toner cartridge
7Super high yield toner cartridge
85 pages per job
Touchscreen
messages
Supply to replace Approximate life How to replace Model name
Replace Toner Toner cartridge
The Touchscreen
displays the toner
cartridge colour
that you must
replace.
BK = Black
C = Cyan
M = Magenta
Y = Yellow
<Black>
2,500 pages 125
4,000 pages 126
6,000 pages 127
<Cyan, Magenta,
Yellow>
1,500 pages 125
3,500 pages 126
6,000 pages 127
See page 78. TN-321BK 5,
TN-321C 5,
TN-321M 5,
TN-321Y 5,
TN-326BK 6,
TN-326C 6,
TN-326M 6,
TN-326Y 6,
TN-329BK 7,
TN-329C 7,
TN-329M 7,
TN-329Y 7,
TN-900BK 7,
TN-900C 7,
TN-900M 7,
TN-900Y 7
Replace Drum Drum unit 25,000 pages 134 See page 84. DR-321CL
Drum Stop Drum unit
Replace Belt Belt unit 50,000 pages 18
20,000 pages 13
See page 90. BU-320CL
Replace WT Box Waste toner box 50,000 pages 1See page 95. WT-320CL
Replace Fuser Fuser unit 100,000 pages 1Contact Brother customer service or your
local Brother dealer to replace the fuser
unit.
Replace PF Kit MP
Paper feeding kit 50,000 pages 1Contact Brother customer service or your
local Brother dealer to replace the paper
feeding kit.
Replace PF Kit1
Paper feeding kit 100,000 pages 1
Replace PF Kit2
Paper feeding kit 100,000 pages 1
Replace Laser Laser unit 100,000 pages 1Contact Brother customer service or your
local Brother dealer to replace the laser
unit.
Routine maintenance
77
A
NOTE
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
supply items to the Brother recycling program. If you choose not to return your used supplies,
discard the used supplies according to local regulations, keeping it separate from domestic
waste. If you have questions, contact your local waste disposal office (see Product Safety
Guide).
• We recommend placing used supply items on a piece of paper to prevent accidentally spilling
or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of supply
items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of
replacement will vary depending on the print volume, percentage of coverage, types of media
used, and powering on/off the machine.
• Frequency of replacement supplies except toner cartridges will vary depending on the print
volume, types of media used, and powering on/off the machine.
78
Replacing the toner
cartridges A
Model Name: TN-321BK 1, TN-321C 1,
TN-321M 1, TN-321Y 1, TN-326BK 2,
TN-326C 2, TN-326M 2, TN-326Y 2,
TN-329BK 3, TN-329C 3, TN-329M 3,
TN-329Y 3, TN-900BK 3, TN-900C 3,
TN-900M 3, TN-900Y 3
The Standard toner cartridge can print
approximately 2,500 pages 4 (Black) or
approximately 1,500 pages 4 (Cyan,
Magenta, Yellow). The High Yield toner
cartridge can print approximately 4,000
pages 4 (Black) or approximately 3,500
pages 4 (Cyan, Magenta, Yellow). The Super
High Yield toner cartridge can print
approximately 6,000 pages 4 (Black, Cyan,
Magenta, Yellow). Actual page count will vary
depending on your average type of
document.
When a toner cartridge is running low, the
Touchscreen displays Toner Low.
The toner cartridges that come supplied with
the machine must be replaced after
approximately 2,500 pages 4 (Black) or
approximately 1,500 pages 4 (Cyan,
Magenta, Yellow) for MFC-L8650CDW and
MFC-L8850CDW and approximately 6,000
pages 4 (Black, Cyan, Magenta, Yellow) for
MFC-L9550CDW.
1Standard toner cartridge
2High yield toner cartridge
3Super high yield toner cartridge
4Approximate cartridge yield is declared in
accordance with ISO/IEC 19798.
NOTE
• The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, contact Brother
customer service or your local Brother
dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge (see Cleaning and Checking the
machine on page 102).
• DO NOT unpack the new toner cartridge
until you are ready to install it.
Toner Low: X A
If the Touchscreen displays Toner Low: X,
buy a new toner cartridge for the colour
indicated on the Touchscreen and have it
ready before you get a Replace Toner
message.
Replace Toner A
When the Touchscreen displays Replace
Toner the machine will stop printing until you
replace the toner cartridge.
The Touchscreen indicates the toner
cartridge colour that you must replace.
(BK=Black, C=Cyan, M=Magenta, Y=Yellow ).
A new Brother Original toner cartridge will
reset the Replace Toner message.
NOTE
For more information about how the toner
cartridge life is calculated, see Important
information for the toner cartridge life
on page 236.
Routine maintenance
79
A
Replacing the toner cartridges A
aMake sure the machine is turned on.
bPress the front cover release button and
pull open the front cover.
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
80
dHold the handle of the toner cartridge
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
WARNING
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
Routine maintenance
81
A
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
NOTE
• Be sure to seal up the used toner cartridge
tightly in a bag so that toner powder does
not spill out of the cartridge.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used supply items to the Brother
recycling program. If you choose not to
return your used supplies, discard the
used supplies according to local
regulations, keeping it separate from
domestic waste. If you have questions,
contact your local waste disposal office
(See Product Safety Guide).
eClean the corona wire inside the drum
unit by gently sliding the blue tab from
left to right and right to left several times.
IMPORTANT
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
fRepeat step e to clean each of the
three remaining corona wires.
<Toner cartridge>
1
82
gUnpack the new toner cartridge, then
pull off the protective cover.
IMPORTANT
• Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
• If an unpacked drum unit is placed in
direct sunlight (or room light for long
periods of time), the unit may be
damaged.
• Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with Brother
Original toner cartridges. Brother cannot
guarantee this optimum performance if
toner or toner cartridges of other
specifications are used. Brother does not
therefore recommend the use of
cartridges other than Brother Original
cartridges with this machine, or the
refilling of empty cartridges with toner from
other sources. If damage is caused to the
drum unit or other parts of this machine as
a result of the use of toner or toner
cartridges other than Brother Original
products due to the incompatibility or lack
of suitability of those products with this
machine, any repairs required as a result
may not be covered by the warranty.
• Put the new toner cartridge in the drum
unit immediately after you remove its
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
Routine maintenance
83
A
hHold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
NOTE
Make sure you installed the toner
cartridge correctly or it may separate from
the drum unit.
iPush the drum unit in until it stops.
jClose the front cover of the machine.
NOTE
After replacing a toner cartridge, DO NOT
turn off the machine or open the front
cover until the Touchscreen clears the
Please wait. message and returns to
Ready mode.
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
84
Replacing the drum unit A
Model Name: DR-321CL
A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages. 1
1Drum life is approximate and may vary by type of
use.
IMPORTANT
For best performance, use a Brother
Original drum unit and Brother Original
toner units. Printing with a third-party drum
unit or toner unit may reduce not only the
print quality but also the quality and life of
the machine itself. Warranty coverage
may not apply to problems caused by the
use of a third-party drum unit or toner unit.
Drum ! A
The corona wires are coated with paper dust
or toner. Clean the corona wires in the four
drums (see Cleaning the corona wires
on page 109).
If you cleaned the corona wires and the
Drum !
error is still displayed on the Touchscreen, then
the drum unit is at the end of its life. Replace the
drum unit with a new set.
Drum End Soon A
The drum unit is nearing the end of its rated
life and will require replacement. We
recommend you keep a Brother Original
drum unit ready for installation. Buy a new
drum unit (DR-321CL) and have it ready
before you get a Replace Drum message.
Replace Drum A
The drum unit has exceeded its rated life.
Replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
When you replace the drum unit with a new
one, you must reset the drum counter.
Instructions of how to do this can be found in
the box your new drum unit came in.
Drum Stop A
We cannot guarantee the print quality.
Replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
When you replace the drum unit with a new
one, you must reset the drum counter.
Instructions of how to do this can be found in
the box your new drum unit came in.
Replacing the drum unit A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• Every time you replace the drum unit,
clean the inside of the machine
(see Cleaning and Checking the machine
on page 102).
• DO NOT unpack the new drum unit until
you are ready to install it. Exposure to
direct sunlight (or room light for long
periods of time) may damage the drum
unit.
aMake sure the machine is turned on.
Routine maintenance
85
A
bPress the front cover release button and
pull open the front cover.
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
86
dTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
2
1
Routine maintenance
87
A
eHold the handle of the toner cartridge
and gently push it forward to unlock
it.Then pull it out of the drum unit.
Repeat this for all the toner cartridges.
WARNING
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
<Toner cartridge>
<Drum unit>
88
NOTE
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the drum unit.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used supply items to the Brother
recycling program. If you choose not to
return your used supplies, discard the
used supplies according to local
regulations, keeping it separate from
domestic waste. If you have questions,
contact your local waste disposal office
(see Product Safety Guide).
fUnpack the new drum unit and remove
the protective cover.
gHold the handle of the toner cartridge
and slide it into the appropriate coloured
section of the drum unit until it clicks into
place.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
NOTE
Make sure you install the toner cartridge
correctly or it may separate from the drum
unit.
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
Routine maintenance
89
A
hMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
iGently slide the drum unit into the
machine until it stops at the blue lock
lever.
jTurn the blue lock lever (1) clockwise to
the lock position.
kPush the drum unit in until it stops.
lClose the front cover of the machine.
2
1
1
2
2
2
1
90
mWhen you replace the drum unit with a
new one, you must reset the drum
counter. Instructions of how to do this
can be found in the box your new drum
unit came in.
Replacing the belt unit A
Model name: BU-320CL
A new belt unit can print approximately
50,000 (5 pages per job) or 20,000 (1 page
per job) A4 or Letter size single-sided
pages. 1
1Belt unit life is approximate and may vary by type of
use.
Belt End Soon A
If the Touchscreen displays Belt End
Soon, it means the belt unit is near the end of
its life. Buy a new belt unit and have it ready
before you get a Replace Belt message.
To replace the belt unit, see Replacing the
belt unit on page 90.
Replace Belt A
When the Replace Belt message appears
on the Touchscreen, you must replace the
belt unit.
When you replace the belt unit with a new
one, you must reset the belt unit counter.
Instructions of how to do this can be found in
the box your new belt unit came in.
IMPORTANT
• DO NOT touch the surface of the belt unit.
If you touch it, it could decrease print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
Replacing the belt unit A
aMake sure the machine is turned on.
Routine maintenance
91
A
bPress the front cover release button and
pull open the front cover.
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
92
dTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
2
1
Routine maintenance
93
A
eHold the blue handle of the belt unit with
both hands and lift the belt unit up, then
pull it out.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
fUnpack the new belt unit and install the
new belt unit in the machine. Make sure
the belt unit is level and fits firmly into
place.
94
gMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
hGently slide the drum unit into the
machine until it stops at the blue lock
lever.
iTurn the blue lock lever (1) clockwise to
the lock position.
jPush the drum unit in until it stops.
kClose the front cover of the machine.
2
1
1
2
2
2
1
Routine maintenance
95
A
lWhen you replace the belt unit with a
new one, you need to reset the belt unit
counter. Instructions of how to do this
can be found in the box your new belt
unit came in.
Replacing the waste toner
box A
Model name: WT-320CL
The life of a waste toner box is approximately
50,000 A4 or Letter size single-sided pages. 1
1Waste toner box life is approximate and may vary by
type of use.
WT Box End Soon A
If the Touchscreen displays WT Box End
Soon, it means the waste toner box is near
the end of its life. Buy a new waste toner box
and have it ready before you get a Replace
WT Box message.
Replace WT Box A
When the Replace WT Box message
appears on the Touchscreen, you must
replace the waste toner box.
Replacing the waste toner box A
aMake sure the machine is turned on.
96
bPress the front cover release button and
pull open the front cover.
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
Routine maintenance
97
A
dTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
2
1
98
eHold the blue handle of the belt unit with
both hands and lift the belt unit up, then
pull it out.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
fRemove the two pieces of orange
packing material and discard them.
NOTE
This step is only necessary when you are
replacing the waste toner box for the first
time, and is not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
Routine maintenance
99
A
gHold the blue handle of the waste toner
box and remove the waste toner box
from the machine.
IMPORTANT
DO NOT reuse the waste toner box.
WARNING
• DO NOT put the waste toner box into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
NOTE
• Be sure to seal up the waste toner box
tightly in an appropriate bag so that toner
powder does not spill out of the waste
toner box.
• Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
100
hUnpack the new waste toner box and
install the new waste toner box in the
machine using the blue handle. Make
sure the waste toner box is level and fits
firmly into place.
iSlide the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
Routine maintenance
101
A
jMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
kGently slide the drum unit into the
machine until it stops at the blue lock
lever.
lTurn the blue lock lever (1) clockwise to
the lock position.
mPush the drum unit in until it stops.
nClose the front cover of the machine.
2
1
1
2
2
2
1
102
Cleaning and Checking
the machine A
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
WARNING
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
IMPORTANT
• Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
• DO NOT use cleaning materials that
contain ammonia.
• DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Routine maintenance
103
A
Cleaning the outside of the
machine A
IMPORTANT
DO NOT use any type of liquid cleaners
(including ethanol).
Cleaning the Touchscreen
aPress and hold down to turn the
machine off.
bClean the Touchscreen with a dry, soft
lint-free cloth.
cTurn on the machine.
Cleaning the outside of the machine
aPress and hold down to turn the
machine off.
bWipe the outside of the machine with a
dry, lint-free cloth to remove dust.
cPull the paper tray completely out of the
machine.
dIf paper is loaded in the paper tray,
remove it.
104
eRemove anything that is stuck inside the
paper tray.
fWipe the inside and the outside of the
paper tray with a dry, lint-free cloth to
remove dust.
gRe-load the paper and put the paper tray
firmly back in the machine.
hTurn on the machine.
Cleaning the scanner glass A
aPress and hold down to turn the
machine off.
bUnfold the ADF document support (1)
and then open the ADF cover (2).
Clean the white bar (3) and the scanner
glass strip (4) underneath it with a soft
lint-free cloth gently moistened with water.
Close the ADF cover (2) and fold the
ADF document support (1).
cLift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth gently moistened with
water.
3
41
2
3
2
1
Routine maintenance
105
A
dIn the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
gently moistened with water.
NOTE
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
gently moistened with water, run your
finger tip over the glass to see if you can
feel anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
eClose the document cover.
fTurn on the machine.
Cleaning the laser scanner
windows A
aPress and hold down to turn the
machine off.
bPress the front cover release button and
pull open the front cover.
2
1
106
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
dTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
2
1
Routine maintenance
107
A
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• Hold the blue handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
eWipe the four scanner windows (1) with
a dry, lint-free cloth.
1
108
fMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
gGently slide the drum unit into the
machine until it stops at the blue lock
lever.
hTurn the blue lock lever (1) clockwise to
the lock position.
iPush the drum unit in until it stops.
jClose the front cover of the machine.
kTurn on the machine.
2
1
1
2
2
2
1
Routine maintenance
109
A
Cleaning the corona wires A
If you have print quality problems or the
Touchscreen shows Drum !, clean the
corona wires as follows:
aMake sure that the machine is turned
on.
bPress the front cover release button and
pull open the front cover.
cHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
110
dHold the handle of the toner cartridge
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
IMPORTANT
• We recommend that you place the toner
cartridge on a piece of disposable paper
or cloth in case you accidentally spill or
scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
eClean the corona wire inside the drum
unit by gently sliding the blue tab from
left to right and right to left several times.
NOTE
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
fRepeat step e to clean each of three
remaining corona wires.
1
Routine maintenance
111
A
gHold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
hPush the drum unit in until it stops.
iClose the front cover of the machine.
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
112
Cleaning the drum unit A
If your printout has dots at 94 mm intervals,
follow the steps below to solve the problem.
aMake sure that the machine is in the
Ready mode.
bPress .
cPress All Settings.
dSwipe up or down, or press aor b to
display Print Reports.
ePress Print Reports.
fSwipe up or down, or press aor b to
display Drum Dot Print.
gPress Drum Dot Print.
hThe machine will display Press [OK].
Press OK.
iThe machine will print the Drum Dot
Check Sheet. Then press .
jPress and hold down to turn the
machine off.
kPress the front cover release button and
pull open the front cover.
Routine maintenance
113
A
lHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
mTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
2
1
114
IMPORTANT
• We recommend that you place the drum
unit on a piece of disposable paper or
cloth in case you accidentally spill or
scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• Hold the blue handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
nHold the handle of the toner cartridge
and gently push it forward to unlock it.
Then pull it out of the drum unit. Repeat
this for all the toner cartridges.
IMPORTANT
• Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Drum unit>
Routine maintenance
115
A
oTurn the drum unit over by holding the
blue handles. Make sure that the drum
unit gears (1) are on the left hand side.
pCheck the drum dot check sheet for the
following issues:
Dot Colour problem: The colour of
printed dots is the colour of the drum
you should clean.
Dot location: The sheet has eight
numbered columns. The number of
the column with the printed dot in it is
used to find the dot position on the
drum.
qUse the numbered markers next to the
drum roller to find the mark. For
example, a cyan dot in column 2 on the
check sheet would mean that there is a
mark in the “2” region of the cyan drum.
1
BK
C
M
Y
116
rOnce the drum has been selected, place
one hand on the drum gear and at the
other end of that drum place your other
hand on the edge, then rotate the drum
slowly towards you while looking at the
surface of the suspected area.
IMPORTANT
• To avoid print quality problems, DO NOT
touch the surface of the drum unit with
your bare hands.
• DO NOT clean the surface of the
photosensitive drum with a sharp object or
any liquids.
sWhen you have found the mark on the
drum that matches the drum dot check
sheet, wipe the surface of the drum
gently with a cotton swab until the mark
on the surface comes off.
IMPORTANT
DO NOT clean the surface of the
photosensitive drum with a sharp object or
any liquids.
Routine maintenance
117
A
tHold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit, then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
uMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
vGently slide the drum unit into the
machine until it stops at the blue lock
lever.
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
2
1
1
2
2
118
wTurn the blue lock lever (1) clockwise to
the lock position.
xPush the drum unit in until it stops.
yClose the front cover of the machine.
zTurn on the machine and try a test print.
Cleaning the paper pick-up
rollers A
Cleaning the paper pick-up roller periodically
may prevent paper jams by ensuring correct
paper feeding.
If you have paper feed problems, clean the
pick-up rollers as follows:
aPress and hold down to turn the
machine off.
bPull the paper tray completely out of the
machine.
cIf paper is loaded in the paper tray,
remove it.
dRemove anything that is stuck inside the
paper tray.
2
1
Routine maintenance
119
A
eTightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) on the paper tray to
remove dust.
fWipe the two pick-up rollers (1) inside
the machine to remove dust.
gReload the paper and put the paper tray
firmly back in the machine.
hTurn on the machine.
Colour Calibration A
The output density for each colour may vary
depending on the machine’s environment,
such as temperature and humidity.
Calibration helps you to improve the colour
density.
aPress .
bPress Calibration.
cPress Calibrate.
dPress Yes to confirm.
eThe machine will display Completed.
fPress .
You can reset the calibration parameters
back to the factory settings.
aPress .
bPress Calibration.
cPress Reset.
dPress Yes to confirm.
eThe machine will display Completed.
fPress .
1
1
120
NOTE
• If an error message is displayed, press OK
and try again.
(For more information, see Error and
maintenance messages on page 123.)
• If you are using the Windows® printer
driver, the driver will get the calibration
data automatically if both Use Calibration
Data and Get Device Data
Automatically are selected. These
settings are enabled by default.
(see Software and Network User's Guide).
• If you are using the Macintosh printer
driver, you must perform the calibration
using the Status Monitor. Open the Status
Monitor, and then select Color
Calibration from the Control menu
(see Software and Network User's Guide).
Colour Registration A
If solid areas of colour or images have cyan,
magenta or yellow fringes, you can use the
auto-registration feature to correct the
problem.
aPress .
bPress Registration.
cPress Yes to confirm.
dThe machine will display Completed.
ePress .
Auto Correction A
You can set if the colour correction (Colour
Calibration and Colour Registration) occurs
automatically. The default setting is On. The
colour correction process consumes some
amount of the toner.
aPress .
bPress All Settings.
cPress Printer.
dSwipe up or down, or press aor b to
display Colour Correction.
ePress Colour Correction.
fPress Auto Correction.
gPress On or Off.
hPress .
121
B
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit http://solutions.brother.com/.
Identifying the problem B
First, check that:
The machine’s power cord is connected correctly and the machine’s power is on. If the
machine does not turn on after connecting the power cord, see Other difficulties on page 152.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
(See Error and maintenance messages on page 123.)
If you did not solve the problem with the above checks, identify the problem and go to the page
suggested below.
Paper handling and Printing problems:
Printing difficulties on page 144
Paper handling difficulties on page 145
Printing received faxes on page 146
Telephone and Fax problems:
Telephone line or connections on page 146
Handling incoming calls on page 149
Receiving Faxes on page 146
Sending faxes on page 148
Copying problems:
Copying difficulties on page 149
Troubleshooting B
Troubleshooting
123
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and supplies may be replaced. If this
happens, your machine identifies the error or required routine maintenance and displays the
appropriate message. The most common error and maintenance messages are shown in the
table.
You can clear most errors and perform routine maintenance yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit http://solutions.brother.com/.
NOTE
The Touchscreen names are as follows.
• Multi-purpose tray: MP Tray
• Standard paper tray: Tray1
• Optional lower tray: Tray2
Error Message Cause Action
2-sided Disabled The back cover of the machine
is not closed completely.
Close the back cover of the machine until it
locks into the closed position.
2-sided Disabled
Reload paper,
then press
[Retry].
Although the size of paper in
the paper tray matches the
paper size that was selected
from the control panel or printer
driver, the machine has
stopped printing when it
encountered an additional,
different size of paper in the
tray.
Make sure the paper tray contains only the size
of paper you select in either the control panel or
printer driver, then press Colour Start or
Mono Start.
The paper tray was pulled out
before the machine completed
printing on both sides of the
paper.
Reinstall the paper tray and press Colour
Start or Mono Start.
Access Denied The function you want to use is
restricted by Secure Function
Lock.
Contact your administrator to check your
Secure Function Lock Settings.
Access Error The device was removed from
the USB direct interface while
the data was processing.
Press . Reinsert the device and try to print
with Direct Print.
Belt End Soon The belt unit is near the end of
its life.
Buy a new belt unit before you get a Replace
Belt message.
BT Call Sign On
(U.K. only)
BT Call Sign is set to On.Set BT Call Sign to Off.
(See Advanced User's Guide)
124
Calibration
failed.
Calibration failed. Press OK and try it again.
Press and hold down to turn off the
machine.
Wait a few seconds, and then turn on the
machine again.
Perform the colour calibration again using
the Touchscreen or the printer driver
(see Colour Calibration on page 119).
Put in a new belt unit (see Replacing the
belt unit on page 90).
If the problem continues, contact Brother
customer service or your local Brother
dealer.
Cartridge Error The toner cartridge is not
installed correctly.
Pull out the drum unit, take out the toner
cartridge for the colour that is indicated on the
Touchscreen, and put it back into the drum unit
again. Put the drum unit back in the machine.
If the problem continues, contact Brother
customer service or your local Brother dealer.
Comm.Error Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, contact the telephone
company and ask them to check your
telephone line.
Condensation One of the issues that can
cause this error is that
condensation may form inside
the machine after a room
temperature change.
Leave the machine turned on. Wait for 30
minutes with the front cover fully opened. Then
turn off the machine and close the cover. Turn
it on again.
Cooling Down
Wait for a while.
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the Touchscreen
displays Cooling Down, and
Wait for a while..
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Error Message Cause Action
Troubleshooting
125
B
Cover is Open. The front cover is not
completely closed.
Close the front cover of the machine.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the
back cover of the machine.
Make sure paper is not jammed behind the
fuser cover at the back of the machine, then
close the fuser cover and press Start
(see Paper is jammed at the back of the
machine on page 137).
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF cover is open while
loading a document.
Close the ADF cover of the machine, then
press .
DIMM Error The DIMM is not installed
correctly.
The DIMM is broken.
The DIMM does not meet
the required specifications.
Turn off the machine and unplug the power
cord. Remove the DIMM. (See Advanced
User's Guide)
Confirm the DIMM meets the required
specifications. (See Advanced User's
Guide)
Reinstall the DIMM correctly. Wait a few
seconds, plug in the power cord, and then
turn the machine on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide)
Disconnected The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
Document Jam The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit on page 133 or Using the automatic
document feeder (ADF) on page 38.
Drum End Soon The drum unit is near the end
of its life.
Order a new drum unit before you get a
Replace Drum message.
Drum ! The corona wires on the drum
unit must be cleaned.
Clean all four corona wires inside the drum unit
by sliding the blue tab (see Cleaning the
corona wires on page 109).
The drum unit is not installed
correctly.
Remove the drum unit, remove the toner
cartridges from the drum unit, and reinstall the
toner cartridges back into the drum unit.
Reinstall the drum unit back in the machine.
Drum Stop It is time to replace the drum
unit.
Replace the drum unit, (see Replacing the
drum unit on page 84).
Jam 2-sided The paper is jammed
underneath the paper tray or
the fuser unit.
See Paper is jammed underneath the paper
tray on page 142.
Error Message Cause Action
126
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 139.
Jam MP Tray The paper is jammed in the
multi-purpose tray of the
machine.
See Paper is jammed in the multi-purpose tray
on page 135.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine on page 137.
Jam Tray1
Jam Tray2
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in the Paper Tray 1 or
Tray 2 on page 136.
Limit Exceeded The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For more information, see Software and
Network User's Guide.
No Belt Unit The belt unit is not installed
correctly.
Reinstall the belt unit, (see the steps in
Replacing the belt unit on page 90).
No Drum Unit The drum unit is not installed
correctly.
Reinstall the drum unit, (see the steps
in Replacing the drum unit on page 84.)
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Do one of the following:
Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up rollers
on page 118)
No Permission Printing colour documents is
restricted by Secure Function
Lock. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
No Response/Busy The number you dialled does
not answer or is busy.
Verify the number and try again.
Error Message Cause Action
Troubleshooting
127
B
No Toner The toner cartridge for the
colour indicated on the
Touchscreen is not installed
correctly.
Remove the drum unit, remove the toner
cartridge for the colour indicated on the
Touchscreen from the drum unit, and reinstall
the toner cartridge back into the drum unit.
Reinstall the drum unit back in the machine. If
the problem continues, replace the toner
cartridge (see Replacing the toner cartridges
on page 78).
No Tray The paper tray indicated on the
Touchscreen is not installed or
not installed correctly.
Reinstall the paper tray indicated on the
Touchscreen.
No Waste Toner The waste toner box is not
installed correctly.
Reinstall the Waste Toner Box, (see the steps
in Replacing the waste toner box on page 95).
Out of Memory The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Send Now, Partial Print or
Quit to send or copy the scanned pages.
Press and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory (see Advanced
User's Guide).
Add optional memory (see Advanced
User's Guide).
Print operation in process
Do one of the following:
Reduce the print resolution
(see Software and Network User's Guide).
Clear the faxes from the memory (see the
above explanation).
Add optional memory (see Advanced
User's Guide).
Print Data Full The machine’s memory is full. Press and delete the previously stored
secure print jobs.
Add optional memory (see Advanced
User's Guide).
Error Message Cause Action
128
Print Unable XX The machine has a mechanical
problem.
Do one of the following:
Press and hold down to turn the
machine off, wait a few minutes, and then
turn it on again (see Transferring your faxes
or Fax Journal report on page 131).
If the problem continues, contact Brother
customer service for support.
Registration
failed.
Registration failed. Press OK and try again.
Press and hold down to turn off the
machine.
Wait a few seconds, then turn it on again.
Perform the automatic colour registration
using the Touchscreen (see Colour
Registration on page 120).
Put in a new belt unit (see Replacing the
belt unit on page 90).
If the problem continues, contact Brother
customer service.
Rename the File There is already a file on the
USB flash drive with the same
name as the file you are trying
to save.
Change the file name of the file on the USB
flash drive or the file you are trying to save.
Replace Belt It is time to replace the belt
unit.
Replace the belt unit (see Replacing the belt
unit on page 90).
Replace Drum It is time to replace the drum
unit.
Replace the drum unit (see Replacing the drum
unit on page 84).
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter by following the
instructions included with the new drum unit.
Replace Fuser It is time to replace the fuser
unit.
Contact Brother customer service or your local
Brother dealer to replace the fuser unit.
Replace Laser It is time to replace the laser
unit.
Contact Brother customer service or your local
Brother dealer to replace the laser unit.
Replace PF Kit MP
Replace PF Kit1
Replace PF Kit2
It is time to replace the paper
feeding kit.
Contact Brother customer service or your local
Brother dealer to replace the paper feeding kit.
Replace Toner 1
1The Touchscreen
indicates the toner
cartridge colour that
you must replace.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
While memory is available,
faxes will be stored in the
memory.
Replace the toner cartridge for the colour
indicated on the Touchscreen (see Replacing
the toner cartridges on page 78).
Error Message Cause Action
Troubleshooting
129
B
Replace WT Box It is time to replace the waste
toner box.
Replace the waste toner box (see Replacing
the waste toner box on page 95).
Scan Unable Document is too long for
2-sided scanning. Press . Use the appropriate size of paper
for 2-sided scanning (see Print media
on page 226).
The machine has a mechanical
problem. Press and hold down to turn the
machine off, and then turn it on again
(see Transferring your faxes or Fax Journal
report on page 131).
If the problem continues, contact Brother
customer service for support.
Self-Diagnostic The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Press and hold down to turn the machine
off, wait a few seconds, and then turn it on
again. Leave the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Short paper The length of the paper in the
tray is too short for the machine
to deliver it to the face-down
output tray.
Open the back cover (face-up output tray) to let
the printed page exit onto the face up output
tray. Remove the printed pages and then press
Retry.
Size Error The paper size defined in the
printer driver is not supported
by the defined tray.
Choose a paper size which is supported by
each tray (see Paper type and size
on page 33.)
Size Error
2-sided
The paper size defined in the
printer driver and the
Touchscreen menu is not
available for automatic 2-sided
printing.
Press . Choose a paper size that is
supported by 2-sided printing.
The paper size you can use for automatic
2-sided printing is A4.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Load the correct size of paper in the tray and
set the size of paper for the tray (see Paper
Size on page 30).
The paper size you can use for automatic
2-sided printing is A4.
Size mismatch The paper in the tray is not the
correct size.
Do one of the following:
Put the same size of paper in the paper tray
that is selected in the printer driver, and
then press Start.
In the printer driver select the size of paper
that you loaded in the indicated paper tray.
Small paper The paper size specified in the
printer driver is too small for the
machine to deliver it to the
face-down output tray.
Open the back cover (back output tray) to let
the printed paper out on the face-up output tray
and then press Retry.
Error Message Cause Action
130
Toner Error One or more toner cartridges
are not installed correctly.
Pull out the drum unit. Remove all of the toner
cartridges, and then put them back into the
drum unit.
Toner Low:X 1
1(X) indicates the toner
cartridge colour that is
near the end of its life.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
If the Touchscreen displays
Toner Low you can still print;
however, the machine is telling
you that the toner cartridge is
near the end of its life.
Order a new toner cartridge for the colour that
is indicated on the Touchscreen now so a
replacement toner cartridge will be available
when the Touchscreen displays Replace
Toner.
Too Many Files There are too many files stored
on the USB flash drive.
Reduce the number of files stored on the USB
flash drive.
Touchscreen
Initialisation
Failed
The Touchscreen was pressed
before the power on
initialization was completed.
Make sure nothing is touching or resting on the
Touchscreen.
Debris may be stuck between
the lower part of the
Touchscreen and its frame.
Insert a piece of stiff paper between the lower
part of the Touchscreen and its frame and slide
it back and forth to push out the debris.
Tray2 Error The optional lower tray is not
installed correctly.
Reinstall the optional lower tray.
Unusable Device
Remove the
Device. Turn the
power off and back
on again.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface. Press and hold down to turn the
machine off, and then turn it on again.
Unusable Device A USB device or USB flash
drive that is not supported/is
encrypted has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface (see the specifications for supported
USB flash drives in Printing from a USB flash
drive or digital camera supporting mass
storage on page 64).
USB
Write-protected
The protect switch of the USB
flash drive is on.
Turn off the protect switch of the USB flash
drive.
WT Box End Soon The waste toner box is near the
end of its life.
Buy a new waste toner box before you get a
Replace WT Box message.
Error Message Cause Action
Troubleshooting
131
B
Transferring your faxes or Fax
Journal report B
If the Touchscreen displays:
Print Unable XX
Scan Unable
We recommend transferring your faxes to
another fax machine or to your computer
(see Transferring faxes to another fax
machine on page 131 or Transferring faxes
to your computer on page 132).
You can also transfer the Fax Journal report
to see if there are any faxes you must transfer
(see Transferring the Fax Journal report to
another fax machine on page 132).
NOTE
If there is an error message on the
Touchscreen after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another fax
machine B
If you have not set up your Station ID, you
cannot enter fax transfer mode (see Enter
personal information (Station ID)
on page 20).
aPress to interrupt the error
temporarily.
bPress .
cPress All Settings.
dSwipe up or down, or press aor b to
display Service.
ePress Service.
fPress Data Transfer.
gPress Fax Transfer.
hDo one of the following:
If the Touchscreen displays No
Data, there are no faxes left in the
machine’s memory. Press Close.
Enter the fax number to which faxes
will be forwarded.
iPress Fax Start.
132
Transferring faxes to your computer B
You can transfer the faxes from your
machine’s memory to your computer.
aPress to interrupt the error
temporarily.
bMake sure you have installed MFL-Pro
Suite and then turn on PC-FAX
Receive on the computer.
Follow the instructions for the operating
system you are using.
(Windows®XP, Windows Vista®
and Windows® 7)
From the (Start) menu, select All
Programs > Brother > Brother
Utilities.
Click the drop-down list and select
your model name (if not already
selected).
Click PC-FAX Receive in the left
navigation bar, and then click
Receive.
(Windows®8)
Click (Brother Utilities), and
then click the drop-down list and
select your model name (if not
already selected). Click PC-FAX
Receive in the left navigation bar,
and then click Receive.
cMake sure you have set PC Fax
Receive on the machine
(see PC-FAX Receive (Windows®only)
on page 51).
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
Touchscreen will ask if you want to
transfer the faxes to your computer.
dDo one of the following:
To transfer all faxes to your
computer, press Yes. If Fax
Preview is set to Off, you will be
asked if you want to print backup
copies.
To exit and leave the faxes in the
memory, press No.
ePress .
Transferring the Fax Journal report to
another fax machine B
If you have not set up your Station ID, you
cannot enter fax transfer mode (see Enter
personal information (Station ID)
on page 20).
aPress to interrupt the error
temporarily.
bPress .
cPress All Settings.
dSwipe up or down, or press aor b to
display Service.
ePress Service.
fPress Data Transfer.
gPress Report Transfer.
hEnter the fax number to which the Fax
Journal report will be forwarded.
iPress Fax Start.
Troubleshooting
133
B
Document Jams B
Document is jammed in the
top of the ADF unit B
aRemove any paper from the ADF that is
not jammed.
bOpen the ADF cover.
cPull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
dClose the ADF cover.
ePress .
Document is jammed under
the document cover B
aRemove any paper from the ADF that is
not jammed.
bLift the document cover.
cPull the jammed document out to the
right.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
dClose the document cover.
ePress .
134
Removing small documents
jammed in the ADF B
aLift the document cover.
bInsert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
cClose the document cover.
dPress .
Document is jammed at the
output tray B
aRemove any paper from the ADF that is
not jammed.
bPull the jammed document out to the
right.
cPress .
Troubleshooting
135
B
Paper Jams B
Always remove the remaining paper from the
paper tray and straighten the stack when you
are adding new paper. This helps prevent
multiple sheets of paper from feeding through
the machine at one time and prevents paper
jams.
Paper is jammed in the multi-
purpose tray B
If the Touchscreen displays Jam MP Tray,
follow these steps:
aRemove the paper from the MP tray.
bRemove any jammed paper from in and
around the MP tray.
cFan the paper stack, and then put it back
in the MP tray.
dWhen loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
ePress Retry to resume printing.
1
136
Paper is jammed in the Paper
Tray 1 or Tray 2 B
If the Touchscreen displays Jam Tray1 or
Jam Tray2, follow these steps:
aPull the paper tray completely out of the
machine.
For Jam Tray1:
For Jam Tray2:
bUse both hands to slowly pull out the
jammed paper.
NOTE
Pulling the jammed paper downward
allows you to remove the paper more
easily.
cMake sure the paper is below the
maximum paper mark ( ) in the
paper tray. While pressing the blue
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure the guides are firmly in the slots.
dPut the paper tray firmly back in the
machine.
Troubleshooting
137
B
Paper is jammed at the back
of the machine B
If the Touchscreen displays Jam Rear,
follow these steps:
aLeave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
bOpen the back cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts.
138
cPull the blue tabs (1) at the left and right
sides down to release the fuser
cover (2).
NOTE
If the envelope levers (3) inside the back
cover are pulled down to the envelope
position, lift these levers to the original
position before pulling the blue tabs (1)
down.
dUse both hands to gently pull the
jammed paper out of the fuser unit.
eClose the fuser cover (2).
NOTE
If you print on envelopes, pull down the
envelope levers (3) to the envelope
position again before closing the back
cover.
fClose the back cover.
2
1
3
1
3
2
3
3
Troubleshooting
139
B
Paper is jammed inside the
machine B
If the Touchscreen displays Jam Inside,
follow these steps:
aPress the front cover release button and
pull open the front cover.
bHold the blue handle of the drum unit.
Pull the drum unit out until it stops.
140
cTurn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a piece of disposable paper or
cloth in case you accidentally spill or
scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
2
1
Troubleshooting
141
B
dPull out the jammed paper slowly.
eMake sure the blue lock lever (1) is in
the release position as shown in the
illustration.
fGently slide the drum unit into the
machine until it stops at the blue lock
lever.
gTurn the blue lock lever (1) clockwise to
the lock position.
2
1
1
2
2
2
1
142
hPush the drum unit in until it stops.
iClose the front cover of the machine.
NOTE
If you turn off the machine while Jam
Inside is on the Touchscreen, the
machine will print incomplete data from
your computer when it is turned on. Before
you turn on the machine, delete the job
from your computer’s print spooler.
Paper is jammed underneath
the paper tray B
If the Touchscreen displays Jam 2-sided,
follow these steps:
aLeave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
bPull the paper tray completely out of the
machine.
cMake sure the jammed paper is not
inside the machine.
Troubleshooting
143
B
dIf paper is not caught inside the
machine, check underneath the paper
tray.
eIf the paper is not caught in the paper
tray, open the back cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts.
fUse both hands to gently pull the
jammed paper out of the back of the
machine.
gClose the back cover until it locks in the
closed position.
h
Put the paper tray firmly back in the machine.
144
If you are having difficulty with your machine B
IMPORTANT
• For technical help, you must call Brother customer service or your local Brother dealer.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit http://solutions.brother.com/.
Printing difficulties
Difficulty Suggestions
No printout. Check that the correct printer driver has been installed and selected.
Check to see if the Touchscreen is showing an error message (see Error and
maintenance messages on page 123).
Check the machine is online:
(Windows®7 and Windows Server®2008 R2)
Click the (Start) button > Devices and Printers. Right-click Brother
MFC-XXXX Printer and click See what's printing. Click Printer in the menu bar.
Make sure Use Printer Offline is cleared.
(Windows Vista® and Windows Server®2008)
Click the (Start) button > Control Panel > Hardware and Sound > Printers.
Right-click Brother MFC-XXXX Printer. Make sure Use Printer Online is not
listed. If it is listed, click this option to set the driver Online.
(Windows®XP and Windows Server®2003)
Click the Start button > Printers and Faxes. Right-click Brother MFC-XXXX
Printer. Make sure Use Printer Online is not listed. If it is listed, click this option
to set the driver Online.
(Windows®8 and Windows Server®2012)
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings > Control Panel. In the Hardware and Sound
(Hardware) group, click View devices and printers. Right-click the Brother
MFC-XXXX Printer > See what’s printing. If printer driver options appear, select
your printer driver. Click Printer in the menu bar and make sure that Use Printer
Offline is not selected.
(Windows Server®2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers. Right-click the Brother MFC-XXXX Printer > See what’s
printing. If printer driver options appear, select your printer driver. Click Printer in
the menu bar and make sure that Use Printer Offline is not selected.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has
stopped printing. Press .
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
Troubleshooting
145
B
The headers or footers appear
when the document is displayed on
the screen but they are not on the
printed page.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this (see Unscannable and
unprintable areas on page 29).
The machine prints unexpectedly
or it prints garbage. Press to cancel print jobs.
Check the settings in your application to make sure they are set to work with your
machine.
The machine prints the first couple
of pages correctly, then some
pages have missing text.
Check that the print settings in your application are available in the machine's
printer driver.
Your computer is not recognising the full signal of the machine’s input buffer. Make
sure you connected the interface cable correctly (see Quick Setup Guide).
The machine does not print on both
sides of the paper even though the
printer driver setting is 2-sided.
Check the paper size setting in the printer driver. You must choose A4 (60 to 105
g/m2).
The machine does not display the
USB menu when a USB flash drive
is connected to the USB direct
interface.
When the machine is in Deep Sleep mode, the machine does not wake up even if
you connect a USB flash drive to the USB direct interface. Press the Touchscreen
to wake up the machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
If the machine is in Quiet mode, print speed is slower. Check the Quiet mode
setting (see Advanced User's Guide).
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution (see Software and Network User's Guide).
Poor print quality See Improving the print quality on page 154.
Paper handling difficulties
Difficulty Suggestions
The machine does not feed paper. If the Touchscreen shows a Paper Jam message and you still have a problem,
see Error and maintenance messages on page 123.
If the paper tray is empty, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure MP Tray is not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers (see Cleaning the paper pick-up rollers
on page 118).
The machine does not feed paper
from the MP tray.
Make sure MP Tray is selected in the printer driver.
Fan the paper well and put it back in the tray firmly.
How do I print on envelopes? Load up to three envelopes at a time in the MP tray. Your application must be set
to print the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application (see your application’s manual for more
information).
Printing difficulties (continued)
Difficulty Suggestions
146
Printing received faxes
Difficulty Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the drum
unit (see Cleaning the corona wires on page 109).
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received faxes appear as split or
blank pages.
Left and right margins are cut off or a single page is printed on two pages
(see Paper Size on page 30).
Turn on Auto Reduction (see Advanced User's Guide).
Telephone line or connections
Difficulty Suggestions
Dialling does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged
directly into the telephone wall socket and the LINE socket of the machine.
Change Tone/Pulse setting (see Advanced User's Guide).
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external telephone and dialling the number using the external
telephone. Wait to hear the fax receiving tones before pressing Fax Start.
If there is no dial tone, connect a known working telephone and telephone line
cord directly into your master telephone wall socket. Then lift the external
telephone’s handset and listen for a dial tone. If there is still no dial tone, ask your
telephone company to check the line and wall socket.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup (see Receive
Mode settings on page 46).
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. Check all line cord connections. Make sure the telephone line cord is directly
plugged into the telephone wall socket and the LINE socket of the machine. If you
subscribe to DSL or VoIP services, contact your service provider for connection
instructions.
Troubleshooting
147
B
Cannot receive a fax.
(continued)
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine (see Receive Mode settings on page 46).
If you have a dedicated fax line and want your Brother machine to
automatically answer all incoming faxes, you should select Fax mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your
Brother machine will automatically receive incoming faxes and voice callers
will be able to leave a message on your answering machine.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel
mode. In Fax/Tel mode, your Brother machine will automatically receive
faxes and produce a fast double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must
answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax or Fax/Tel, reduce the ring delay to 1 ring
(see Ring Delay on page 46).
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to two.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating correctly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
Receiving Faxes (continued)
Difficulty Suggestions
148
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly (see Connecting an external TAD on page 54).
1 Connect the external TAD as shown in the illustration, see page 54.
2 Set your answering machine to answer in one or two rings.
3 Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Remote Activation Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
4 Set your answering machine to answer calls.
5 Set your Brother machine’s Receive Mode to External TAD (see Choosing
the receive mode on page 43).
Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is
a feature that allows you to receive a fax even if you have answered the call on an
external or extension telephone (see Fax Detect on page 47).
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP) (see Telephone
line interference / VoIP on page 153).
Contact your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulty Suggestions
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged
directly into the telephone wall socket and the LINE socket of the machine.
Make sure you pressed Fax and the machine is in Fax mode (see How to send a
fax on page 40).
Print the Transmission Verification Report and check for an error (see Advanced
User's Guide).
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner
(see Cleaning the scanner glass on page 104).
Receiving Faxes (continued)
Difficulty Suggestions
Troubleshooting
149
B
Transmission Verification Report
says RESULT:ERROR.
There may be temporary noise or static on the line. Try sending the fax again. If
you are sending a PC-FAX message and get RESULT:ERROR on the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (see Advanced User's Guide), print fax
messages in memory (see Advanced User's Guide) or cancel a delayed fax
(see Advanced User's Guide). If the problem continues, ask the telephone
company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP) (see Telephone
line interference / VoIP on page 153).
Sent faxes are blank. Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document should
be face down (see Loading documents on page 38).
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip (see Cleaning the scanner glass on page 104).
Handling incoming calls
Difficulty Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing .
Try avoiding this problem by turning Fax Detect to Off (see Fax Detect
on page 47).
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Remote
Activation Code (default setting is l51).
When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no custom
features is recommended.
Copying difficulties
Difficulty Suggestions
Cannot make a copy. Make sure you pressed Copy and the machine is in Copy mode (see How to copy
on page 62).
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
scanner glass, or the corona wires are dirty. Clean the glass strip and scanner
glass and also the white bar and white plastic above them (see Cleaning the
scanner glass on page 104 and Cleaning the corona wires on page 109).
Sending faxes (continued)
Difficulty Suggestions
150
Copies are blank. Make sure you are loading the document correctly (see Using the automatic
document feeder (ADF) on page 38 or Using the scanner glass on page 39).
Scanning difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows®)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click File > Select Source and choose the Brother TWAIN driver.
Macintosh can also scan documents using the ICA Scanner Driver (see Software
and Network User's Guide).
OCR does not work. Try increasing the scanning resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use. For further
instructions, see Accessing Brother Support (Macintosh) on page 5.
Network scanning does not work. see Network difficulties on page 151.
Cannot scan. Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulty Suggestions
Cannot install software or print. (Windows® only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Copying difficulties (continued)
Difficulty Suggestions
Troubleshooting
151
B
Network difficulties
Difficulty Suggestions
Cannot print and scan over a
network after completing the
software installation.
When the Cannot print to the networked printer. screen appears, follow the on-
screen instructions.
If the problem is not solved, see Software and Network User's Guide.
The network scanning feature
does not work.
(Windows® and Macintosh)
The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: Make sure UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
For more information, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
(Macintosh)
Re-select your machine in the Device Selector window from the Model pop-up
menu in the main screen of ControlCenter2.
The network PC-FAX Receive
feature does not work.
(Windows® only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: Make sure UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
For more information, read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
The Brother software cannot be
installed.
(Windows®)
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother product
setup program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to the wireless
network. Investigate the problem using the WLAN Report. Press , All Settings,
Print Reports, WLAN Report and then press OK (see Software and Network
User's Guide).
152
1Windows Server® 2012 and Windows Server® 2012 R2: Hardware.
2Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Properties.
Other difficulties
Difficulty Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Press and hold
down to turn off the machine and unplug the power cord. Wait for ten
minutes, then plug in the power cord and press to turn on the machine.
If the problem is not solved and you are using a power breaker, disconnect it to
make sure it is not the problem. Plug the machine’s power cord directly into a
different known working wall electrical socket. If there is still no power, try a
different power cable.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows®)
To print EPS data, do the following:
aWindows® 7 and Windows Server® 2008 R2:
Click the (Start) button > Devices and Printers.
Windows Vista® and Windows Server® 2008:
Click the (Start) button > Control Panel > Hardware and Sound >
Printers.
Windows® XP and Windows Server® 2003:
Click the Start button > Printers and Faxes.
Windows® 8 and Windows Server® 2012:
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the Hardware and
Sound 1 group, click View devices and printers.
Windows Server® 2012 R2:
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers.
bRight-click the Brother MFC-XXXX BR-Script3 icon, select Printer
properties.2
cFrom the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For help installing the BR-Script3 printer driver through the network,
visit the Brother Solutions Center at http://solutions.brother.com/.
Troubleshooting
153
B
Setting Dial Tone detection B
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detection setting.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Initial Setup.
dPress Initial Setup.
eSwipe up or down, or press aor b to
display Dial Tone.
fPress Dial Tone.
gPress Detection or No Detection.
hPress .
Telephone line interference /
VoIP B
If you are having difficulty sending or receiving
a fax due to possible interference on the
telephone line, we recommend that you adjust
the Equalization for compatibility to reduce the
modem speed for fax operations.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Initial Setup.
dPress Initial Setup.
eSwipe up or down, or press aor b to
display Compatibility.
fPress Compatibility.
g
Press
High
,
Normal
or
Basic(for VoIP)
.
Basic(for VoIP) reduces the
modem speed to 9600 bps and turns
off ECM (error correction mode).
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normal sets the modem speed at
14400 bps.
High sets the modem speed at
33600 bps.
hPress .
NOTE
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
154
Improving the print quality B
If you have a print quality problem, print a test page first ( , All Settings, Printer, Print
Options, Test Print). If the printout looks good, the problem is probably not the machine.
Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the following steps first. And then, if
you still have a print quality problem, check the chart below and follow the recommendations.
NOTE
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
aTo get the best print quality, we suggest using recommended paper. Make sure you use
paper that meets our specifications (see Acceptable paper and other print media
on page 33).
bCheck that the drum unit and toner cartridges are installed correctly.
Examples of poor print quality Recommendation
Printed pages are compressed,
horizontal stripes appear, or
characters in the top, bottom, left
and right margins are cut off
Adjust the print margins on your application and reprint the
document.
Coloured letters and thin letters in
the original document are unclear in
the copy
Choose Text or Receipt in the copy quality setting
(see Advanced User's Guide).
Adjust the copy density and contrast (see Advanced User's
Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
0
12
3
4
56
7
890
12
3
4
56
7
890
1
9876543210987654321098
012345678
987654321
012345
987654
0
12
3
4
56
7
890
12
3
4
56
7
890
1
9876543210987654321098
012345678
987654321
0123
45
987654
Troubleshooting
155
B
Colours are light or unclear on the
whole page
Perform the calibration using the Touchscreen or the printer
driver (see Colour Calibration on page 119).
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Make sure Toner Save mode is off in the Touchscreen or the
printer driver.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 33).
Shake all four toner cartridges gently.
Wipe the laser scanner windows with a dry lint free soft cloth
(see Cleaning the laser scanner windows on page 105).
White streaks or bands down the
page
Wipe the laser scanner windows with a dry lint free soft cloth
(see Cleaning the laser scanner windows on page 105).
Wipe the scanner glass strip with a dry lint free soft cloth
(see Cleaning the scanner glass on page 104).
Make sure foreign material such as a torn piece of paper,
sticky notes or dust is not inside the machine or around the
drum unit and toner cartridge.
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
156
Coloured streaks or bands down the
page
Wipe the scanner glass strip with a dry lint free soft cloth
(see Cleaning the scanner glass on page 104).
Clean all four corona wires (one for each colour) inside the
drum unit by sliding the blue tab (see Cleaning the corona
wires on page 109).
Make sure the blue tab of the corona wire is at the home
position (1).
Replace the toner cartridge that matches the colour of the
streak or band (see Replacing the toner cartridges
on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit (see Replacing the drum unit
on page 84.)
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
1
Troubleshooting
157
B
Coloured lines across the page
If coloured lines appear at 30 mm intervals, identify the colour
causing the problem and replace the toner cartridge that
matches the colour of the line (see Replacing the toner
cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
If coloured lines appear at 94 mm intervals, put a new drum
unit (see Replacing the drum unit on page 84).
White spots or hollow print
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 33).
Check the machine’s environment. Conditions such as high
humidity can cause hollow print
(see Product Safety Guide).
If the problem is not solved after printing a few pages, foreign
material, such as glue from a label, may be stuck on the drum
surface (see Cleaning the drum unit on page 112).
Put in a new drum unit (see Replacing the drum unit
on page 84).
Blank page or some colours are
missing
Identify the colour causing the problem and put in a new toner
cartridge (see Replacing the toner cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit (see Replacing the drum unit
on page 84).
Coloured spots at 94 mm
If the problem is not solved after printing a few blank pages,
foreign material, such as glue from a label, may be stuck on
the drum surface. Clean the drum unit (see Cleaning the drum
unit on page 112).
Put in a new drum unit (see Replacing the drum unit
on page 84).
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
94 mm
94 mm
158
Coloured spots at 30 mm
Identify the colour causing the problem and put in a new toner
cartridge (see Replacing the toner cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Toner scatter or toner stain
Check the machine’s environment. Conditions such as high
humidity and high temperatures may cause this print quality
problem.
Identify the colour causing the problem and put in a new toner
cartridge (see Replacing the toner cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit (see Replacing the drum unit
on page 84).
The colour of your printouts is not
what you expected
To improve the colour density, calibrate the colours using first
the Touchscreen and then the printer driver (see Colour
Calibration on page 119).
To adjust the print position of colours for sharper edges,
perform the colour registration using the Touchscreen
(see Colour Registration on page 120).
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Make sure Toner Save mode is off in the Touchscreen or the
printer driver (see Software and Network User's Guide).
If the print quality is poor, clear the Improve Grey Colour
check box in the printer driver (see Software and Network
User's Guide).
If the print quality of the black portion is not what you
expected, select the Enhance Black Printing check box in
the printer driver (see Software and Network User's Guide).
Identify the colour causing the problem and put in a new toner
cartridge (see Replacing the toner cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit (see Replacing the drum unit
on page 84).
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
30 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting
159
B
Colour misregistration
Make sure the machine is on a solid level surface.
Perform the colour registration using the Touchscreen
(see Colour Registration on page 120).
Put in a new drum unit (see Replacing the drum unit
on page 84).
Put in a new belt unit (see Replacing the belt unit
on page 90).
Uneven density appears
periodically across the page
Perform the calibration using the Touchscreen or the printer
driver (see Colour Calibration on page 119).
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Clear the Improve Grey Colour check box in the printer
driver. (See Software and Network User's Guide.)
Identify the colour causing the problem and put in a new toner
cartridge (see Replacing the toner cartridges on page 79).
To identify the colour of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit (see Replacing the drum unit
on page 84).
Missing thin lines in images
Make sure Toner Save mode is off in the Touchscreen or the
printer driver (see Software and Network User's Guide).
Change the print resolution.
Wrinkled
Make sure the back cover is closed correctly.
Make sure the two grey levers inside the back cover are in the
up position.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 33).
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijkl mnopq rstuvw xyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
A
B
C
D
E
WX Y Z
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
160
Ghost
Check the machine’s environment. Conditions such as low
humidity and low temperatures may cause this print quality
problem
(see Product Safety Guide).
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 33).
Make sure the two grey levers inside the back cover are in the
up position.
Put in a new drum unit (see Replacing the drum unit
on page 84).
Poor fixing
Make sure the two grey levers inside the back cover are in the
up position.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 33).
Choose Improve Toner Fixing mode in the printer driver
(see Software and Network User's Guide).
If this selection does not provide enough improvement,
change the printer driver setting in Media Type to a thick
setting. If you are printing an envelope, choose Env. Thick in
the media type setting.
Curled or wavy
Choose Reduce Paper Curl mode in the printer driver
(see Software and Network User's Guide).
If the problem is not solved, choose Plain Paper in the media
type setting.
If you are printing an envelope, choose Env. Thin in the
media type setting.
If you do not use the machine often, the paper may have been
in the paper tray too long. Turn over the stack of paper in the
paper tray. Also, fan the paper stack and then rotate the paper
180 in the paper tray.
Store the paper where it will not be exposed to high
temperatures and high humidity.
Open the back cover (face-up output tray) to let the printed
paper exit onto the face-up output tray.
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting
161
B
Envelope Creases
Make sure the envelope levers inside the back cover are
pulled down to the envelope position when you print
envelopes (see Loading paper in the multi-purpose tray (MP
tray) on page 24).
NOTE
When you have finished printing, open the back cover and
reset the two grey levers back to their original positions (1) by
lifting them up until they stop.
If creases occur with the envelope levers in the envelope
position, print with the back cover opened and feed one
envelope at a time from the MP tray.
Examples of poor print quality Recommendation
ABCDEFG
EFGHIJKLMN
1
162
Machine Information B
Checking the Serial Number B
You can see the machine’s Serial Number on
the Touchscreen.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Machine Info..
dPress Machine Info..
ePress Serial No..
fThe Touchscreen displays the
machine’s Serial Number.
gPress .
Checking the Firmware
Version B
You can see the machine’s firmware version
on the Touchscreen.
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Machine Info..
dPress Machine Info..
ePress Firmware Version.
fThe Touchscreen displays the
machine’s firmware version.
gPress .
Reset operations B
The following reset functions are available:
1Machine Reset
You can reset the machine partially back
to its factory settings. The settings that will
not be reset are Station ID, Address Book,
Reports, Setting Lock, Secure Function
Lock and the Network settings.
2Network
You can reset the internal print server
back to the factory settings by resetting
only the network information (such as the
password and IP address).
3Address Book & Fax
This operation resets the following
settings:
Address Book
(Addresses and Groups)
Programmed fax jobs in the memory
(Delayed Fax, Batch TX)
Station ID
(name and number)
Coverpage Msg
(comments)
Remote Fax Options
(Remote Access Code, Fax Storage,
Fax Forwarding, PC-FAX Send, and
PC-FAX Receive (Windows® only))
Call History
(incoming and outgoing calls)
Report
(Transmission Verification Report/
Fax Journal)
Setting Lock password
4All Settings
You can reset all the machine’s settings
quickly back to the factory default.
Troubleshooting
163
B
5Factory Reset
This operation resets all the machine's
settings back to factory default. Factory
Reset takes more time than All
Settings.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
NOTE
Unplug the interface cable before you
choose Network, All Settings or
Factory Reset.
How to reset the machine B
aPress .
bPress All Settings.
cSwipe up or down, or press aor b to
display Initial Setup.
dPress Initial Setup.
eSwipe up or down, or press aor b to
display Reset.
fPress Reset.
gSwipe up or down, or press aor b to
display Machine Reset, Network,
Address Book & Fax, All
Settings or Factory Reset, and
then press the option you want.
hDo one of the following;
To reset the settings, press Yes and
go to step i.
To exit without making changes,
press No and go to step j.
iYou will be asked to reboot the machine.
Do one of the following;
To reboot the machine press Yes for
2 seconds. The machine will begin
the reboot.
To exit without rebooting the
machine, press No. Go to step j.
NOTE
If you do not reboot your machine, the
reset will not finish and your settings will
remain unchanged.
jPress .
NOTE
You can also reset the Network settings
by pressing , All Settings,
Network, Network Reset.
164
C
Using the Settings
Tables C
Press the Touchscreen and Touchpanel
buttons to choose the settings and options
you want to set as they are displayed on the
Touchscreen.
See the step-by-step Settings Tables and
Features Tables for all the available choices
for each setting and feature. You can use
these tables to quickly set up your preferred
settings in the machine.
Settings and features tables C
Settings and features tables
165
C
Settings Tables C
The Settings tables will help you understand the menu settings and options that are found in the
machine’s programs. The factory settings are shown in Bold with an asterisk.
(Settings) C
Level 1 Level 2 Level 3 Options Descriptions See
Page
(Date & Time)
Date — — Add the date and time
on the Touchscreen
and in headings of
faxes you send.
19
Time ——
Auto Daylight —On*
Off
Change to Daylight
Saving Time
automatically.
See .
Time Zone —UTCXXX:XX Set the time zone for
your country.
(Toner)
See Toner on page 212. Access the Toner
menus.
212
Network Wired LAN See Wired LAN on page 179. Access the Wired
LAN setting menus.
179
WLAN See WLAN on page 181. Access the WLAN
setting menus.
181
Fax Preview ——On
Off*
View faxes you
receive on the
Touchscreen.
48
Wi-Fi Direct See Wi-Fi Direct on page 183. Access the Wi-Fi
Direct setting menus.
183
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
166
Tray Setting Paper Type MP Tray Thin
Plain Paper*
Thick
Thicker
Recycled Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Set the type of paper
in the paper tray.
30
Tray #1 Thin
Plain Paper*
Recycled Paper
Tray #2
(This menu only
appears if you
installed Tray 2.)
Thin
Plain Paper*
Recycled Paper
Paper Size MP Tray A4*
Letter
B5(JIS)
B5(ISO)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
Set the size of paper
in the paper tray.
30
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
167
C
Tray Setting
(continued)
Paper Size
(continued)
Tray #1 A4*
Letter
B5(JIS)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
Set the size of paper
in the paper tray.
30
Tray #2
(This menu only
appears if you
installed Tray 2.)
A4*
Letter
B5(JIS)
A5
Executive
Legal
Folio
Set the size of paper
in the paper tray.
30
Check Size —On*
Off
Choose whether to
display the message
to check that the size
of the paper in the
machine matches
and the machine's
Paper Size setting.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
168
Tray Setting
(continued)
Tray Use: Copy —Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2 appear only
if you installed Tray
2.)
Choose the tray that
will be used for Copy,
Fax or Print mode.
31
Tray Use: Fax —Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
MP>T2>T1
T1>T2>MP*
T2>T1>MP
(Tray#2 Only
and T2 appear only
if you installed Tray
2.)
31
Tray Use:
Print
—Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2 appear only
if you installed Tray
2.)
32
All Settings See All Settings on page 169. Select your default
settings.
169
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
169
C
All Settings C
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
General
Setup
Tray
Setting
Paper Type MP Tray Thin
Plain Paper*
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Set the type of paper
in the paper tray.
30
Tray #1 Thin
Plain Paper*
Recycled
Paper
Tray #2 Thin
Plain Paper*
Recycled
Paper
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
170
General
Setup
(continued)
Tray
Setting
(continued)
Paper Size MP Tray A4*
Letter
B5(JIS)
B5(ISO)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
Set the size of paper
in the paper tray.
30
Tray #1 A4*
Letter
B5(JIS)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
Tray #2 A4*
Letter
B5(JIS)
A5
Executive
Legal
Folio
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
171
C
General
Setup
(continued)
Tray
Setting
(continued)
Check Size —On*
Off
Choose whether to
display the message
to check that the size
of the paper in the
machine matches
and the machine's
Paper Size setting.
30
Tray Use:
Copy
—Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2 appear
only if you
installed Tray 2.)
Choose the tray that
will be used for Copy,
Fax or Print mode.
31
Tray Use:
Fax
—Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
MP>T2>T1
T1>T2>MP*
T2>T1>MP
(Tray#2 Only
and T2 appear
only if you
installed Tray 2.)
31
Tray Use:
Print
—Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2 appear
only if you
installed Tray 2.)
32
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
172
General
Setup
(continued)
Volume Ring —Off
Low
Med*
High
Adjust the ring
volume.
21
Beep —Off
Low*
Med
High
Adjust the beeper
volume.
21
Speaker —Off
Low
Med*
High
Adjust the speaker
volume.
21
LCD
Settings
Backlight —Light*
Med
Dark
Adjust the brightness
of the Touchscreen
backlight.
See .
Dim Timer —Off*
10Secs
20Secs
30Secs
Set how long the
Touchscreen
backlight stays on for
after the last button
press.
Button
Settings
Home
Button
Settings
—Home*
More1
More2
Set the screen that is
displayed when you
press Home ( ) on
the Touchpanel.
12
Ecology Toner Save —On
Off*
Increase the page
yield of the toner
cartridge.
If your machine has
been set to Toner
Save On, you cannot
set Quiet Mode to
On.
See .
Sleep Time — Range varies
depending on the
model.
3 Mins*
Conserve power.
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
173
C
General
Setup
(continued)
Ecology
(continued)
Quiet Mode —On
Off*
Decrease printing
noise.
If your machine has
been set to Quiet
Mode On, you cannot
set Toner Save to
On.
See .
Setting
Lock
Set
Password
—Verify: Stop unauthorized
users from changing
the machine’s
settings.
Lock
OffOn
——
Shortcut
Settings
(Choose
shortcut
button.)
Edit
Shortcut
Name
— — Change the shortcut
name.
18
Delete — — Delete the shortcut. 19
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
174
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Fax Setup
Receive
Receive
Mode
—Fax*
Fax/Tel
External TAD
Manual
Choose the receive
mode that best suits
your needs.
43
Ring Delay —(0 - 8)
2*
(Example for the
UK)
Set the number of
rings before the
machine answers in
Fax or Fax/Tel mode.
46
F/T Ring
Time
—20Secs
30Secs*
40Secs
70Secs
Set the length of the
fast double-ring time
in Fax/Tel mode.
46
Fax Preview —On
Off*
View faxes you
receive on the
Touchscreen.
48
Fax Detect —On*
Off
Receive fax
messages
automatically when
you answer a call and
hear fax tones.
47
Remote
Codes
—Remote Codes
(Options)
On
Off*
Act.Code (l51)
Deact.Code
(#51)
Allow you to answer
all calls at an
extension or external
phone and use codes
to turn the machine
on or off. You can
personalize these
codes.
57
Auto
Reduction
—On*
Off
Reduce the size of
incoming faxes.
See .
PC Fax
Receive
—On
Off*
Set the machine to
send faxes to your
computer.
51
(Backup
Print)
On
Off*
If you chose On, you
can turn on the
Backup Print safety
feature.
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
175
C
Fax
(continued)
Setup
Receive
(continued)
Memory
Receive
—Off*
Fax Forward
Fax Storage
Set the machine to
forward fax
messages, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine).
See .
(Backup
Print)
On
Off*
If you chose Fax
Forward, you can
turn on the Backup
Print safety feature.
Fax Rx
Stamp
—On*
Off
Print the received
time and date on the
top of the received
faxes.
2-sided —On
Off*
Print received faxes
on both sides of the
paper.
Setup Send Batch TX —On
Off*
Combine delayed
faxes going to the
same fax number at
the same time of day
into one
transmission.
Coverpage
Setting
Print
Sample
— Print a sample of the
fax cover page. You
can fill in information
and fax it with your
document.
Coverpage
Note
— Set up your own
comments for the fax
cover page.
Auto Redial —On*
Off
Redial maximum
three times, after five
minutes.
59
Destination
—Display*
Hidden
Set the machine to
display the
destination
information on the
Touchscreen during
fax sending.
See .
Report
Setting
XMIT Report —On
On+Image
Off*
Off+Image
No Report
Choose the initial
setup for the
Transmission
Verification Report.
42
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
176
Fax
(continued)
Report
Setting
(continued)
Journal
Period
Journal
Period
Off
Every 50
Faxes*
Every 6 Hours
Every 12
Hours
Every 24
Hours
Every 2 Days
Every 7 Days
Set the interval for
automatic printing of
the Fax Journal.
If you select other
than Off or Every
50 Faxes, you can
set the time for the
option.
If you select Every
7 Days, you can also
set the day of the
week.
See .
Time —
Day Every Monday*
Every Tuesday
Every
Wednesday
Every
Thursday
Every Friday
Every
Saturday
Every Sunday
Print
Document
— — — Print incoming faxes
that are stored in the
memory.
Remote
Access
——---lSet your own code for
Remote Retrieval.
Dial
Restriction
Dial Pad —Enter # Twice
On
Off*
Set the machine to
restrict dialling when
using the dial pad.
Address
Book
—Enter # Twice
On
Off*
Set the machine to
restrict the dialling
when using the
Address Book.
Shortcuts —Enter # Twice
On
Off*
Set the machine to
restrict the dialling
when using a
Shortcut.
LDAP Server —Enter # Twice
On
Off*
Set the machine to
restrict the dialling of
LDAP server
numbers.
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
177
C
Fax
(continued)
Remaining
Jobs
— — — Check which
scheduled jobs are in
the memory and
cancel selected jobs.
See .
Miscellaneous
BT Call
Sign
(U.K. only)
—On
Off*
Used with BT Call
Sign.
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
178
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Printer Emulation ——Auto*
HP LaserJet
BR-Script 3
Choose the
emulation mode.
See .
Print
Options
Internal
Font
—HP LaserJet
BR-Script 3
Print a list of the
machine’s internal
fonts.
Test Print — — Print a test page.
2-sided ——Off*
Long Edge
Short Edge
Enable or disable
2-sided printing and
choose long edge or
short edge.
Auto
Continue
——On*
Off
Select this setting if
you want the
machine to clear
paper size errors and
to use the paper in
the tray.
Output
Colour
——Auto*
Colour
Black and
White
Choose colour or
black & white for
printed documents. If
you choose Auto,
the machine selects
an appropriate option
for the document
(colour or black &
white).
Reset
Printer
——Yes
No
Restore the printer
settings to the factory
settings.
Colour
Correction
Calibration
Calibrate Yes
No
Adjust the colour
density.
119
Reset Yes
No
Return the colour
calibration to the
factory settings.
Registration
—Yes
No
Adjust the print
position of each
colour.
120
Auto
Correction
—On*
Off
Choose whether to
carry out the colour
calibration and
registration.
120
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
179
C
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Network Wired LAN TCP/IP BOOT
Method
—Auto*
Static
RARP
BOOTP
DHCP
Choose the BOOT
method that best
suits your needs.
(IP Boot
Tries)
3*
[00000-32767]
Specify the number
of attempts the
machine will try to
obtain an IP
address when the
BOOT Method is
set to any setting
except Static.
IP Address — [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet
Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name —BRNXXXXXXXXX
XXX
Enter the Node
name (up to 32
characters).
WINS
Configuration
—Auto*
Static
Choose the WINS
configuration mode.
WINS
Server
Primary [000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary WINS
server.
Secondary [000-255].
[000-255].
[000-255].
[000-255]
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
180
Network
(continued)
Wired LAN
(continued)
TCP/IP
(continued)
DNS Server Primary [000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary DNS
server.
Secondary [000-255].
[000-255].
[000-255].
[000-255]
APIPA —On*
Off
Automatically
allocate the IP
address from the
link-local address
range.
IPv6 —On
Off*
Enable or disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
http://solutions.
brother.com/
for more
information.
Ethernet ——Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Choose the
Ethernet link mode.
Wired
Status
——Active
100B-FD
Active
100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
You can see the
current wired
status.
MAC
Address
——— View the MAC
address of the
machine.
Set to
Default
——Yes
No
Restore the wired
network setting to
the factory setting.
Wired
Enable
——On*
Off
Enable or disable
the Wired LAN
manually.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
181
C
Network
(continued)
WLAN TCP/IP BOOT
Method
—Auto*
Static
RARP
BOOTP
DHCP
Choose the BOOT
method that best
suits your needs.
(IP Boot
Tries)
—3*
[00000-32767]
Specify the number
of attempts the
machine will try to
obtain an IP
address when the
BOOT Method is
set to any setting
except Static.
IP Address — [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet
Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name —BRWXXXXXXXXX
XXX
Enter the Node
name (up to 32
characters).
WINS
Configuration
—Auto*
Static
Choose the WINS
configuration mode.
WINS
Server
Primary [000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary WINS
server.
Secondary [000-255].
[000-255].
[000-255].
[000-255]
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
182
Network
(continued)
WLAN
(continued)
TCP/IP
(continued)
DNS Server Primary [000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary DNS
server.
Secondary [000-255].
[000-255].
[000-255].
[000-255]
APIPA —On*
Off
Automatically
allocate the IP
address from the
link-local address
range.
IPv6 —On
Off*
Enable or disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
http://solutions.
brother.com/
for more
information.
WLAN
Assistant
— — — (Windows® only)
You can configure
your wireless
network settings
using the Brother
CD-ROM.
Setup
Wizard
— — — You can configure
your internal print
server.
WPS/AOSS — — — You can configure
your wireless
network settings
using the one-
button push
method.
WPS w/ PIN
Code
— — — You can configure
your wireless
network settings
using WPS with a
PIN code.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
183
C
Network
(continued)
WLAN
(continued)
WLAN
Status
Status —Active(11b)
Active(11g)
Active(11n)
Wired LAN
Active
WLAN Off
AOSS Active
Connection
Failed
You can see the
current wireless
network status.
Signal —Strong
Medium
Weak
None
You can see the
current wireless
network signal
strength.
SSID — — You can see the
current SSID.
Comm. Mode —Ad-hoc
Infrastructure
None
You can see the
current
Communication
Mode.
MAC
Address
——— View the MAC
address of the
machine.
Set to
Default
——Yes
No
Restore the
wireless network
settings to factory
setting.
WLAN
Enable
——On
Off*
Enable or disable
the wireless LAN
manually.
Wi-Fi
Direct
Push
Button
— — — You can easily
configure your
Wi-Fi Direct
network settings
using the
one-button push
method.
PIN Code — — — You can easily
configure your
Wi-Fi Direct
network settings
using WPS with a
PIN code.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
184
Network
(continued)
Wi-Fi
Direct
(continued)
Manual — — — You can manually
configure your
Wi-Fi Direct
network settings.
Group
Owner
——On
Off
Set your machine
as the Group
Owner.
Device
Information
Device
Name
— — You can see the
device name of
your machine.
SSID — (My SSID)
(Connected to
other party's
SSID)
Not Connected
View the SSID of
the Group Owner.
When the machine
is not connected,
the Touchscreen
displays Not
Connected.
IP Address — — You can see the
current IP Address
of your machine.
Status
Information
Status —G/O
Active(**)
Client Active
Not Connected
Off
Wired LAN
Active
** = the number
of devices
You can see the
current Wi-Fi Direct
network status.
Signal —Strong
Medium
Weak
None
You can see the
current Wi-Fi Direct
network signal
strength.
When your machine
acts as the Group
Owner, the
Touchscreen
always displays
Strong.
I/F Enable ——On
Off*
Enable or disable
the Wi-Fi Direct
connection.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
185
C
Network
(continued)
NFC ———On*
Off
You can use card
authentication by
touching the IC card
to the NFC Reader
on the control
panel.
E-mail/IFAX
(MFC-L8650CDW
is supported only
after IFAX is
downloaded)
Mail
Address
— — — Enter the mail
address (up to 60
characters).
Setup
Server
SMTP Server [000-255].
[000-255].
[000-255].
[000-255]
Name
Enter the SMTP
server address, or
name (up to 64
characters).
Port 25*
[1-65535]
Enter the SMTP
port number.
Auth. for
SMTP
None*
SMTP-AUTH
Select the Security
method for E-mail
notification.
SSL/TLS None*
SSL
TLS
Send or receive an
E-mail via an E-mail
server that requires
secure SSL/TLS
communication.
Verify
Cert.
On
Off*
Verify the SMTP
Server Certificate
automatically.
POP3/IMAP4
Protocol POP3*
IMAP4
Choose POP3 or
IMAP4 for receiving
E-mails.
Server [000-255].
[000-255].
[000-255].
[000-255]
Name
Enter POP3 or
IMAP4 server
address, or name
(up to 64
characters).
Port 110*
[1-65535]
Enter POP3 or
IMAP4 port
number.
Mailbox
Name
— Enter the mail box
name (up to 60
characters).
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
186
Network
(continued)
E-mail/IFAX
(MFC-L8650CDW
is supported only
after IFAX is
downloaded)
(continued)
Setup
Server
(continued)
POP3/IMAP4
(continued)
Mailbox
Password
— Enter the password
to log in to the
POP3 or IMAP4
server (up to 32
characters).
Select
Folder
Default(Inbox)
*
Specified
Choose the mail
folder. If you
choose
Specified, enter
the folder name (up
to 60 characters).
SSL/TLS None*
SSL
TLS
You can send or
receive an E-mail
via an E-mail server
that requires secure
SSL/TLS
communication.
Verify
Cert.
On
Off*
Verify the POP3 or
IMAP4 Server
Certificate
automatically.
APOP On
Off*
Enable or disable
APOP.
Setup Mail
RX
Auto
Polling
Auto
Polling
On*
Off
Automatically check
the server for new
messages.
Poll
Frequency
(When Auto
Polling
is set to On.)
1Min
3Mins
5Mins
10Mins*
30Mins
60Mins
Set the interval for
checking for new
messages on the
server.
Header —All
Subject+From
+To
None*
Select the contents
of the mail header
to be printed.
Del/Read
Error Mail
—On*
Off
The POP3 server
deletes error mails
automatically. The
IMAP4 server
deletes error mails
automatically after
you read them.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
187
C
Network
(continued)
E-mail/IFAX
(MFC-L8650CDW
is supported only
after IFAX is
downloaded)
(continued)
Setup Mail
RX
(continued)
Notification
—On
MDN
Off*
Receive notification
messages.
Setup Mail
TX
Sender
Subject
—Internet Fax
Job*
Display the subject
that is attached to
the Internet Fax
data.
Size Limit —On
Off*
Limit the size of
E-mail documents.
Notification
—On
Off*
Send notification
messages.
Setup
Relay
Relay
Broadcast
—On
Off*
Relay a document
to another fax
machine.
Relay
Domain
— — Register the
Domain name.
Relay
Report
—On
Off*
Print the Relay
Broadcast Report.
Manual
Receive
— — — Manually check the
POP3 or IMAP4
server for new
messages.
Web
Connect
Settings
Proxy
Settings
Proxy
Connection
—On
Off*
You can change the
Web connection
settings.
Address ——
Port —8080*
User Name ——
Password ——
Fax to
Server
(MFC-L8650CDW
is supported only
after IFAX is
downloaded)
Fax to
Server
——On
Off*
You can store a
prefix/suffix
address in the
machine and can
send a document
from a fax server
system.
Prefix ———
Suffix ———
Security IPsec ——On
Off*
Enable or disable
Ipsec.
Network
Reset
———Yes
No
Restore all network
settings to the
factory settings.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Software and Network User's Guide
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
188
Level 1 Level 2 Level 3 Options Descriptions See
Page
Print
Reports
XMIT Verify View on LCD — Display and print a
Transmission Verification
Report for your last
transmission.
See .
Print Report —
Address Book — — List names and numbers stored
in the Address Book.
Fax Journal — — List information about your last
200 incoming and outgoing
faxes.
(TX means Transmit.
RX means Receive.)
User Settings — — List your settings.
Printer
Settings
— — List your Printer settings.
Network
Configuration
— — List your Network settings.
Drum Dot Print — — Print the Drum Dot Check
Sheet.
112
WLAN Report — — Print the result of wireless LAN
connectivity diagnosis.
See .
Advanced User's Guide
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
189
C
Level 1 Level 2 Level 3 Options Descriptions See
Page
Machine
Info.
Serial No. — — Check the serial number of your
machine.
162
Firmware
Version
Main Version — Check the firmware version of
your machine.
162
Sub1 Version —
Sub2 Version —
Sub4 Version —
Page Counter Total Colour
Black and
White
Check the number of total
colour or monochrome pages
the machine has printed during
its life.
See .
Fax/List Colour
Black and
White
Copy Colour
Black and
White
Print Colour
Black and
White
Parts Life Drum — Check the remaining life of a
machine part.
Belt Unit —
Fuser —
Laser Unit —
PF Kit MP —
PF Kit 1 —
PF Kit 2 —
Reset Menu
(Appears only
when the drum unit
or belt unit has
exceeded its rated
life.)
Drum — Reset the drum unit life.
Appears when you replace the
drum unit.
90
Belt Unit — Reset the belt unit life. Appears
when you replace the belt unit.
95
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
190
Level 1 Level 2 Level 3 Options Descriptions See
Page
Initial
Setup
Date & Time Date — Add the date and time on the
Touchscreen and in the
headings of faxes you send.
19
Time —
Auto Daylight On*
Off
Change to Daylight Saving
Time automatically.
See .
Time Zone UTCXXX:XX Set the time zone for your
country.
Station ID Fax — Set up your name and fax
number to appear on each page
you fax.
20
Tel —
Name —
Tone/Pulse —Tone*
Pulse
Choose the dialling mode. See .
Dial Tone — Detection
No Detection*
You can shorten the dial tone
detect pause.
153
Phone Line Set —Normal*
PBX
ISDN
Select the phone line type. 53
Compatibility —High*
Normal
Basic(for
VoIP)
Adjust the equalization for
transmission difficulties.
VoIP service providers offer fax
support using various
standards. If you regularly
experience fax transmission
errors, choose Basic(for
VoIP).
153
Reset Machine Reset Yes
No
Restore the machine settings to
the factory settings except for
network settings, station ID and
Address Book.
162
Network Yes
No
Restore all network settings to
the factory settings.
Address Book
& Fax
Yes
No
Erase all stored phone numbers
and fax settings.
All Settings Yes
No
Restore all the machine's
settings quickly to the factory
defaults.
Factory Reset Yes
No
Restore all the machine's
settings to the factory defaults.
Perform this operation when
you dispose of your machine.
Advanced User's Guide
Quick Setup Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
191
C
Initial
Setup
(continued)
Local Language
(in Eastern
Europe)
— (Choose your
language)
Allow you to change the
Touchscreen language for your
country.
See .
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
Quick Setup Guide
The factory settings are shown in Bold with an asterisk.
192
Features Tables C
Fax (When Fax Preview is Off) C
Level 1 Level 2 Level 3 Options Descriptions See
Page
Redial/Pause — — — Redial the last
number called. When
you are entering a fax
or telephone number
on the Touchpanel,
Redial changes to
Pause on the
Touchscreen. Press
Pause if you need a
delay while dialing
numbers, such as
access codes and
credit card numbers.
You can also store a
pause when you set
up addresses.
—
Tel/R ———Tel changes to R
when PBX is selected
as the telephone line
type. You can use R
to gain access to an
outside line or to
transfer a call to
another extension
when connected to a
PBX.
—
Address Book
(Search:)
— — Search within the
Address Book.
59
Edit —Add New
Address
Store Address Book
numbers, so you can
dial by pressing
Address Book on the
Touchscreen (and
Fax Start).
60
—Setup Groups Set up Group
numbers for
Broadcasting.
See .
Change Change Address
Book numbers.
61
and
see .
Delete Delete Address Book
numbers.
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Fax
Settings and features tables
193
C
Address Book
(continued)
—Apply — Start sending a fax
using the address
book.
59
and
see .
Call History Outgoing Call Edit Add to Address
Book
Delete
Choose a number
from the Outgoing
Call history and then
send a fax to it, add it
to Address Book, or
delete it.
See .
Apply —
Fax Start — — — Send a fax. —
Options Fax Resolution —Standard*
Fine
S.Fine
Photo
Set the resolution for
outgoing faxes.
See .
2-sided Fax —Off*
2-sided Scan:
Long Edge
2-sided Scan:
Short Edge
Set the 2-sided
scanning format.
Contrast —Auto*
Light
Dark
Change the lightness
or darkness of faxes
you send.
Broadcasting Add Number Add Number Send the same fax
message to more
than one fax number.
Add from
Address book
Search in
Address book
Delayed Fax Delayed Fax On
Off*
Set the time of day
that delayed faxes will
be sent.
Set Time —
Real Time TX —On
Off*
Send a fax without
using the memory.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
194
Options
(continued)
Coverpage
Setup
Coverpage
Setup
On
Off*
Automatically send a
cover page you
programmed.
See .
Coverpage
Note
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
5.
6.
Total Pages —
Overseas Mode —On
Off*
If you are having
difficulty sending
faxes overseas, set
this to On.
Glass Scan
Size
—Letter
A4*
Legal/Folio
(MFC-L8850CDW
and
MFC-L9550CDW)
To fax a Letter, Legal
or Folio size
document, you must
change the Glass
Scan Size setting.
41
Set New
Default
—Fax Resolution
Contrast
Glass Scan
Size
Real Time TX
Coverpage
Setup
Overseas Mode
(Options)
Yes
No
Save your fax settings
as the default
settings.
See .
Factory Reset —Yes
No
Restore all the fax
settings you changed
back to the factory
settings.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
195
C
Save as
Shortcut
——Address
Fax Resolution
2-sided Fax
Contrast
Broadcasting
Real Time TX
Coverpage
Setup
Overseas Mode
Glass Scan
Size
Register the current
settings as a shortcut.
See .
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
196
Fax (When Fax Preview is On) C
Level 1 Level 2 Level 3 Options Descriptions See
Page
Sending Faxes See Fax (When Fax Preview is Off) on page 192.
Received Faxes Print/Delete Print All(New
Faxes)
— Print the new
received faxes.
49
Print All(Old
Faxes)
— Print the old received
faxes.
Delete All(New
Faxes)
— Delete the new
received faxes.
Delete All(Old
Faxes)
— Delete the old
received faxes.
Address Book See Fax (When Fax Preview is Off) on page 192.
Call History See Fax (When Fax Preview is Off) on page 192.
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Fax
Settings and features tables
197
C
Copy C
Level 1 Level 2 Level 3 Options Descriptions See
Page
Mono Start — — — Make a
monochrome copy.
—
Colour Start — — — Make a colour copy.
Receipt
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
Paper Save
— — — Choose the desired
settings from the
preset items.
62
Options Quality —Auto*
Text
Photo
Receipt
(When you select
2in1(ID) in Page
Layout)
Auto*
Lighter
Choose the Copy
resolution for your
type of document.
See .
Enlarge/Reduce 100%*——
Enlarge 200%
141% A5A4
104% EXELTR
Choose an
enlargement ratio
for the next copy.
Reduce 97% LTRA4
94% A4LTR
91% Full Page
85% LTREXE
83% LGLA4
78% LGLLTR
70% A4A5
50%
Choose a reduction
ratio for the next
copy.
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Copy
198
Options
(continued)
Enlarge/Reduce
(continued)
Custom(25-400%) — You can choose the
enlargement or
reduction ratio for
the next copy.
See .
Density — Adjust the Density
for copies.
When you choose
2in1(ID) from the
preset items, the
default setting is +1.
Contrast — Adjust the contrast
for copies.
Stack/Sort —Stack*
Sort
Choose to stack or
sort multiple copies.
Page Layout —Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
Make N in 1 and
2 in 1 ID copies.
Colour Adjust Red Adjust the red colour
for copies.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
-2
-1
0
+1
+2
*
-2
-1
0
+1
+2
*
-2
-1
0
+1
+2
*
Settings and features tables
199
C
Options
(continued)
Colour Adjust
(continued)
Green Adjust the green
colour for copies.
See .
Blue Adjust the blue
colour for copies.
2-sided Copy —Off*
2-sided2-sided
1-sided2-sided
Long Edge Flip
2-sided1-sided
Long Edge Flip
1-sided2-sided
Short Edge Flip
2-sided1-sided
Short Edge Flip
Enable or disable
2-sided copying and
choose long edge or
short edge.
2-sided Copy
Page Layout
—LongEdge
LongEdge*
LongEdge
ShortEdge
ShortEdge
LongEdge
ShortEdge
ShortEdge
Choose a page
layout option when
you make 2-sided
N in 1 copies from a
2-sided document.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
-2
-1
0
+1
+2
*
-2
-1
0
+1
+2
*
200
Options
(continued)
Tray Use —Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(
Tray#2 Only
and
T2
appear only if you
installed Tray 2.)
Choose the tray that
will be used for
Copy mode.
See .
Remove
Background
Colour
—Off*Change the amount
of background
colour that is
removed.
Low
Medium
High
Save as
Shortcut
—Quality
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Red
Green
Blue
2-sided Copy
2-sided Copy
Page Layout
Tray Use
Remove
Background
Colour
Add the current
settings as a
shortcut.
Level 1 Level 2 Level 3 Options Descriptions See
Page
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
201
C
Scan C
Level 1 Level 2 Level 3 Options Descriptions See
Page
to OCR (PC Select) Options See Options (to OCR) on page 203. See .
Save as
Shortcut
(PC Select) Add the current settings
as a shortcut.
Start — Start scanning.
to File (PC Select) Options See Options (to File, to Image and to E-mail)
on page 204.
Save as
Shortcut
(PC Select) Add the current settings
as a shortcut.
Start — Start scanning.
to Image (PC Select) Options See Options (to File, to Image and to E-mail)
on page 204.
Save as
Shortcut
(PC Select) Add the current settings
as a shortcut.
Start — Start scanning.
to USB Options See Options (to USB) on page 205.
Save as
Shortcut
—2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Name
File Size
Remove Background
Colour
Add the current settings
as a shortcut.
Start — — Start scanning.
to E-mail (PC Select) Options See Options (to File, to Image and to E-mail)
on page 204.
Save as
Shortcut
(PC Select) Add the current settings
as a shortcut.
Start — Start scanning.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Scan
202
to E-mail
Server
(MFC-L8650CDW
is supported only
after IFAX is
downloaded)
Address Book — — Choose the address of the
recipient from the address
book.
See .
Manual — — Manually enter the
address of the recipient.
OK Options See Options (to E-mail Server) on page 208.
Save as
Shortcut
Address
2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Size
Add the current settings
as a shortcut.
Start — Start scanning.
to FTP/SFTP (Profile name) Options See Options (to FTP/SFTP and to Network)
on page 210.
Save as
Shortcut
(Profile name) Add the current settings
as a shortcut.
Start — Start scanning.
to Network (Profile name) Options See Options (to FTP/SFTP and to Network)
on page 210.
Save as
Shortcut
(Profile name) Add the current settings
as a shortcut.
Start — Start scanning.
WS Scan
(Appears if you
have installed
the scanner
driver for your
network-
connected
machine via
Web
Services.)
Scan — — Scan data using the Web
Service protocol.
Scan for
E-mail
——
Scan for Fax ——
Scan for
Print
——
Level 1 Level 2 Level 3 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
203
C
Options (to OCR) C
Level 1 Level 2 Options Descriptions See
Page
Options 2-sided Scan Off*
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Choose the 2-sided scan
mode.
See .
Scan Settings Set at Device
Set from Computer*
To change settings using
the Touchscreen, choose
Set at Device.
Scan Type
(Appears when Scan
Settings is set to Set at
Device.)
Colour
Grey
Black and White*
Choose the scan type for
your document.
Resolution
(Appears when Scan
Settings is set to Set at
Device.)
100 dpi
200 dpi*
300 dpi
600 dpi
Choose the scan
resolution for your
document.
File Type
(Appears when Scan
Settings is set to Set at
Device.)
Text*
HTML
RTF
Choose the file format for
your document
Scan Size
(Appears when Scan
Settings is set to Set at
Device.)
A4*
Letter
Legal
Choose the scan size for
your document.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
204
Options (to File, to Image and to E-mail) C
Level 1 Level 2 Options Descriptions See
Page
Options 2-sided Scan Off*
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Choose the 2-sided scan
mode.
See .
Scan Settings Set at Device
Set from Computer*
To change settings using
the Touchscreen, choose
Set at Device.
Scan Type
(Appears when Scan
Settings is set to Set at
Device.)
Colour*
Grey
Black and White
Choose the scan type for
your document.
Resolution
(Appears when Scan
Settings is set to Set at
Device.)
100 dpi
200 dpi*
300 dpi
600 dpi
Choose the scan
resolution for your
document.
File Type
(Appears when Scan
Settings is set to Set at
Device.)
(When you select Colour or
Grey in Scan Type)
PDF*
JPEG
(When you select Black and
White in Scan Type)
PDF*
TIFF
Choose the file format for
your document.
Scan Size
(Appears when Scan
Settings is set to Set at
Device.)
A4*
Letter
Legal
Choose the scan size for
your document.
Remove Background
Colour
(Appears when Scan
Settings is set to Set at
Device.)
Off*
Low
Medium
High
Change the amount of
background colour that is
removed.
This function is not
available for
monochrome scanning.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
205
C
Options (to USB) C
Level 1 Level 2 Options Descriptions See
Page
Options 2-sided Scan Off*
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Choose the 2-sided scan
mode.
See .
Scan Type Colour*
Grey
Black and White
Choose the scan type for
your document.
Resolution (When you select Colour in
Scan Type)
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grey in
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
White in Scan Type)
200 dpi*
300 dpi
200x100
Choose the scan
resolution for your
document.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
206
Options
(continued)
File Type (When you select Colour or
Grey in Scan Type)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
White in Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Choose the file format for
your document.
See .
Glass Scan Size A4*
Letter
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
To scan a Letter, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
File Name XXXXXX
(Date & Year)
Enter a file name for the
scanned data.
File Size Small
Medium*
Large
Choose the file size for
colour or greyscale
scanning.
Remove Background
Colour
Off*
Low
Medium
High
Change the amount of
background colour that is
removed.
Level 1 Level 2 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
207
C
Options
(continued)
Set New Default 2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Size
Remove Background
Colour
Save your scan settings
as the default settings.
See .
Factory Reset Yes
No
Restore all the scan
settings you changed
back to the factory
settings.
Level 1 Level 2 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
208
Options (to E-mail Server) C
Level 1 Level 2 Options Descriptions See
Page
Options 2-sided Scan Off*
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Choose the 2-sided scan
mode.
See .
Scan Type Colour*
Grey
Black and White
Choose the scan type for
your document.
Resolution (When you select Colour in
Scan Type)
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grey in
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
White in Scan Type)
200 dpi*
300 dpi
200x100
Choose the scan
resolution for your
document.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
209
C
Options
(continued)
File Type (When you select Colour or
Grey in Scan Type)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
White in Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Choose the file format for
your document.
See .
Glass Scan Size A4*
Letter
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
To scan a Letter, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
File Size Small
Medium*
Large
Choose the file size for
colour or greyscale
scanning.
Set New Default 2-sided Scan
Scan Type
Resolution
File Type
Glass Scan Size
File Size
Save your scan settings
as the default settings.
Factory Reset Yes
No
Restore all the scan
settings you changed
back to the factory
settings.
Level 1 Level 2 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
210
Options (to FTP/SFTP and to Network) C
Level 1 Level 2 Options Descriptions See
Page
Options 2-sided Scan Off*
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Choose the 2-sided scan
mode.
See .
Scan Type Colour*
Grey
Black and White
Choose the scan type for
your document.
Resolution (When you select Colour in
Scan Type)
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grey in
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
White in Scan Type)
200 dpi*
300 dpi
200x100
Choose the scan
resolution and file format
for your document.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
211
C
Options
(continued)
File Type (When you select Colour or
Grey in Scan Type)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
White in Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Choose the scan
resolution and file format
for your document.
See .
Glass Scan Size A4*
Letter
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
To scan a Letter, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
File Name BRNXXXXXXXXXXXX*
Estimate
Report
Order sheet
Contract sheet
Check
Receipt
<Manual>
Choose preset file
names. If you choose
<Manual>, you can
name the file as you like.
“XXXXXXXXXXXX” is
your machine’s MAC
Address/Ethernet
Address.
File Size Small
Medium*
Large
Choose the file size for
colour or greyscale
scanning.
Remove Background
Colour
Off*
Low
Medium
High
Change the amount of
background colour that is
removed.
User Name — Enter the user name.
Level 1 Level 2 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
212
Toner C
Wi-Fi Setup C
Level 1 Level 2 Options Descriptions See
Page
Toner Life — — View the approximate remaining toner life
for each colour.
See .
Test Print — — Print the Test Print page.
Calibration Calibrate Yes
No
Adjust the colour density or reset calibration
to the factory settings.
119
Reset Yes
No
Registration —Yes
No
Adjust the print position of each colour
automatically.
120
Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
Level 1 Level 2 Options Descriptions See
Page
Setup Wizard — — Configure your internal print server. See .
WPS/AOSS — — Easily configure your wireless network
settings using the one-button push method.
WLAN Assistant ——(Windows® only) You can configure your
wireless network settings using the Brother
CD-ROM.
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
213
C
Shortcuts C
Level 1 Level 2 Level 3 Options Descriptions See
Page
Add
Shortcut
Copy Receipt See Copy
on page 197.
Choose the desired settings
from the preset items.
13
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
Paper Save
Fax Address — Store fax numbers, so you can
dial by pressing this shortcut.
14
Fax Resolution Standard
Fine
S.Fine
Photo
Set the resolution for outgoing
faxes.
14
2-sided Fax Off
2-sided Scan:
Long Edge
2-sided Scan:
Short Edge
Choose the 2-sided fax scan
mode.
14
Contrast Auto
Light
Dark
Change the lightness or
darkness of faxes you send.
14
Broadcasting Add Number
(Options)
Add Number
Add from
Address book
Search in
Address book
You can send the same fax
message to more than one fax
number.
14
Real Time TX On
Off
Send a fax without using the
memory.
14
Coverpage Setup Coverpage
Setup
Coverpage
Note
Total Pages
Automatically send a cover
page you programmed.
14
Overseas Mode On
Off
If you are having difficulty
sending faxes overseas, set
this to On.
14
The factory settings are shown in Bold with an asterisk.
214
Add
Shortcut
(continued)
Fax
(continued)
Glass Scan Size Letter
A4
Legal/Folio
(MFC-L8850CDW
and
MFC-L9550CDW)
Adjust the scan area of the
scanner glass to the size of the
document.
14
Scan to File (PC Select) Scan a black & white or a
colour document into your
computer.
15
to OCR (PC Select) Convert your text document to
an editable text file.
15
to Image (PC Select) Scan a colour picture into your
graphics application.
15
to USB 2-sided Scan
Scan Type
Resolution
File Type
Glass Scan
Size
File Name
File Size
Remove
Background
Colour
Scan documents into a USB
flash drive.
15
to E-mail (PC Select) Scan a black & white or a
colour document into your E-
mail application.
15
to E-mail Server
(MFC-L8650CDW is
supported only after
IFAX is downloaded)
Address
2-sided Scan
Scan Type
Resolution
File Type
Glass Scan
Size
File Size
Scan a black & white or a
colour document into your E-
mail Server.
15
to Network (Profile name) Send scanned data to a CIFS
server on your local network or
on the Internet.
15
to FTP/SFTP (Profile name) Send scanned data via FTP or
SFTP.
15
Level 1 Level 2 Level 3 Options Descriptions See
Page
The factory settings are shown in Bold with an asterisk.
Settings and features tables
215
C
Add
Shortcut
(continued)
Web Skydrive®— Connect the Brother machine
to an Internet service.
Web services may have been
added and/or service names
may have been changed by the
provider since this document
was published.
Visit the Brother Solutions
Center to download the Web
Connect Guide at
http://solutions.brother.com/.
16
Box —
Picasa Web Albums™ —
Google Drive™ —
Flickr®—
Facebook —
Evernote®—
Dropbox —
Apps NoteScan — Apps may have been added
and/or app names may have
been changed by the provider
since this document was
published.
Visit the Brother Solutions
Center to download the Web
Connect Guide at
http://solutions.brother.com/.
17
Outline&Scan —
Outline&Copy —
(
Select a
Shortcut to
Rename/Delete
)
(Choose
shortcut
button.)
Edit Shortcut
Name
— Change the shortcut name. 18
Delete — Delete the shortcut. 19
Level 1 Level 2 Level 3 Options Descriptions See
Page
The factory settings are shown in Bold with an asterisk.
216
Web (More1 screen) C
Apps (More1 screen) C
Level 1 Level 2 Options Descriptions See
Page
Skydrive®— — Connect the Brother machine to an
Internet service.
See .
Box — —
Picasa Web Albums™ — —
Google Drive™ — —
Flickr®——
Facebook — —
Evernote®——
Dropbox — —
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Level 1 Level 2 Options Descriptions See
Page
NoteScan — — Connect the Brother machine to the
Brother apps over the Internet.
See .
Outline&Scan — —
Outline&Copy — —
Visit the Brother Solutions Center to download the Web Connect Guide at
http://solutions.brother.com/.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
217
C
USB (More2 screen) C
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Scan to
USB
See to USB on page 201 See .
Direct
Print
(Select File) Print
Settings
(No. of Prints
(001-999))
Paper Type Thin
Plain Paper*
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Set the print media
type when printing
directly from the USB
flash drive.
65
Paper Size A4*
Letter
B5(JIS)
B5(ISO)
A5
A5(Long
Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
Set the paper size
when printing directly
from the USB flash
drive.
65
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
218
Direct
Print
(continued)
(Select File)
(continued)
Print
Settings
(No. of Prints
(001-999))
(continued)
Multiple
Page
1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2
pages
1 in 3x3
pages
1 in 4x4
pages
1 in 5x5
pages
Set the page layout
when printing
multiple pages
directly from the USB
flash drive.
65
Orientation
Portrait*
Landscape
Set the page
orientation when
printing directly from
the USB flash drive.
65
2-sided Off*
Long Edge
Short Edge
Choose the 2-sided
print format when
printing directly from
the USB flash drive.
65
Collate On*
Off
Enable or disable
page collation when
printing directly from
the USB flash drive.
65
Tray Use Auto*
MP Only
Tray#1 Only
Tray#2 Only
(Tray#2 Only
appears only if
you installed
Tray 2.)
Choose the tray that
will be used for
printing directly from
the USB flash drive.
65
Print
Quality
Normal*
Fine
Set the print quality
option when printing
directly from the USB
flash drive.
65
PDF Option Document*
Document&Markup
Document&Stamps
Set the USB direct
print setting whether
to print comments
(Markup) or stamps
in the PDF file along
with the text.
65
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
219
C
Direct
Print
(continued)
Index Print — — — Print a thumbnail
page.
65
DefaultSettings
Paper Type —Thin
Plain Paper*
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Set the default media
type when printing
directly from the USB
flash drive.
67
Paper Size —A4*
Letter
B5(JIS)
B5(ISO)
A5
A5(Long
Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
Set the default paper
size when printing
directly from the USB
flash drive.
67
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
220
Direct
Print
(continued)
DefaultSettings
(continued)
Multiple
Page
—1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2
pages
1 in 3x3
pages
1 in 4x4
pages
1 in 5x5
pages
Set the default page
style when printing
multiple pages
directly from the USB
flash drive.
67
Orientation
—Portrait*
Landscape
Set the default page
orientation when
printing directly from
the USB flash drive.
67
Collate —On*
Off
Enable or disable the
default page collation
when printing directly
from the USB flash
drive.
67
Print
Quality
—Normal*
Fine
Set the default print
quality option when
printing directly from
the USB flash drive.
67
PDF Option —Document*
Document&Markup
Document&Stamps
Set the default USB
direct print setting to
print comments
(Markup) or stamps
in the PDF file along
with the text.
67
Index Print —Simple*
Details
Set the default index
print option to simple
format or details.
67
Level 1 Level 2 Level 3 Level 4 Options Descriptions See
Page
Software and Network User's Guide
The factory settings are shown in Bold with an asterisk.
Settings and features tables
221
C
Entering text C
When you need to enter text into the machine the keyboard will appear on the Touchscreen.
Press to cycle through letters, numbers and special characters.
Press to cycle between upper and lower case letters.
Inserting spaces
To enter a space, press Space or c.
Making corrections
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Press , and then enter the correct character. You can
also insert letters by moving the cursor and entering a character.
If the screen does not display d, press repeatedly until you have erased the incorrect
character. Enter the correct characters.
NOTE
• The characters available may differ depending on your country.
• The keyboard layout may differ depending on the settings you are entering.
222
D
General D
Specifications D
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Printer Type Laser
Print Method Electrophotographic Laser Printer (single-pass)
Memory Capacity Standard 256 MB
Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB
LCD (liquid crystal display) 3.7 in. (93.4 mm)
TFT Colour
Touchscreen
LCD 1 and
Touchpanel
4.85 in. (123.2 mm) TFT Colour
Touchscreen LCD 1 and Touchpanel
Power Source 220 - 240 V AC 50/60 Hz
Power Consumption 2
(Average)
Peak Approx. 1200 W
Printing Approx. 565 W at 25 C
Printing
(Quiet Mode)
Approx. 355 W at 25 C
Copying Approx. 565 W at 25 C
Copying
(Quiet Mode)
Approx. 355 W at 25 C
Ready Approx. 65 W at 25 C
Sleep Approx. 9.5 W Approx. 10.5 W
Deep Sleep Approx. 1.7 W Approx. 1.9 W
Power Off 34 Approx. 0.04 W
Dimensions MFC-L8650CDW
410 mm 503 mm
492 mm
Specifications
223
D
1Measured diagonally
2USB connections to computer
3Measured according to IEC 62301 Edition 2.0
4Power consumption varies slightly depending on the usage environment or part wear.
MFC-L8850CDW, MFC-L9550CDW
Weights (with supplies) 30.4 kg 31.0 kg
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
490 mm 526 mm
530 mm
224
1Measured in accordance with the method described in RAL-UZ171.
2Office equipment with LWAd>6.30 B (A) is not suitable for use in rooms where people require high levels of
concentration. Such equipment should be placed in separate rooms because of noise emissions.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Noise Level Sound
Pressure
Printing LpAm = 55dB (A) LpAm = 56dB (A)
Printing(Quiet
Mode)
LpAm = 52dB (A) LpAm = 53dB (A)
Ready LpAm = 28 dB (A)
Sound
Power
Copying 12
(Colour)
LWAd = 6.73 B (A) LWAd = 6.71 B (A)
Copying 12
(Monochrome)
LWAd = 6.70 B (A) LWAd = 6.71 B (A)
Printing(Quiet
Mode)
LWAd = 6.40 B (A) LWAd = 6.36 B (A)
Ready 12 LWAd = 4.05 B (A)
Temperature Operating 10 to 32 C
Storage 0 to 40 C
Humidity Operating 20 to 80% (without condensation)
Storage 10 to 90% (without condensation)
ADF (automatic document feeder) Up to 35 pages Up to 50 pages
For best results we recommend:
Temperature: 20 to 30 C
Humidity: 50% to 70%
Paper: 80 g/m2
Specifications
225
D
Document Size D
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Document Size
(1-sided)
ADF Width 147.3 to 215.9 mm
ADF Length 147.3 to 355.6 mm
Scanner Glass Width Max. 215.9 mm
Scanner Glass
Length
Max. 297.0 mm Max. 355.6 mm
Document Size
(2-sided)
ADF Width 147.3 to 215.9 mm
ADF Length 147.3 to 355.6 mm
226
Print media D
1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Paper Input Paper Tray 1
(Standard)
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive,
Legal, Folio
Paper Weight 60 to 105 g/m2
Maximum
Paper
Capacity
Up to 250 sheets of 80 g/m2 Plain Paper
Multi-
purpose tray
(MP tray)
Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick, Glossy Paper
Paper Size Width: 76.2 to 215.9 mm
Length: 127.0 to 355.6 mm
Paper Weight 60 to 163 g/m2
Maximum
Paper
Capacity
Up to 50 sheets of 80 g/m2 Plain paper
Paper Tray 2
(Optional)
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size A4, Letter, B5 (JIS), A5, Executive, Legal, Folio
Paper Weight 60 to 105 g/m2
Maximum
Paper
Capacity
Up to 500 sheets of 80 g/m2 Plain Paper
Paper
Output 1
Face-Down Output Tray Up to 150 sheets of 80 g/m2 Plain paper (face-down
delivery to the face-down output paper tray)
Face-Up Output Tray One sheet (face-up delivery to the face-up output tray)
2-sided Automatic
2-sided
Printing
Paper Type Plain Paper, Thin Paper, Recycled Paper, Glossy Paper
Paper Size A4
Paper Weight 60 to 105 g/m2
Specifications
227
D
Fax D
1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Compatibility ITU-T Super Group 3
Coding System MH/MR/MMR/JBIG
Modem Speed 33,600 bps (with Automatic Fallback)
2-sided Print Receiving Yes
Automatic 2-sided Sending Yes (from ADF)
Scanning Width Max. 208 mm
Printing Width Max. 208 mm
Greyscale 8 bit/256 levels
Resolution Standard
203 98 dpi
Fine
203 196 dpi
Superfine
203 392 dpi
Photo
203 196 dpi
Address Book 300 entries
Groups Up to 20
Broadcasting 350 (300 Address Book/50 Manual Dial)
Automatic Redial 3 times at 5 minute intervals
Memory Transmission Up to 500 1 pages
Out of Paper Reception Up to 500 1 pages
228
Copy D
1From Ready mode and standard tray.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Copy Width Max. 210 mm
Automatic 2-sided Copy Yes (from ADF)
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution Up to 1200 600 dpi
First Copy Out Time 1Monochrome Less than 18 seconds at 23 C / 230 V
Colour Less than 20 seconds at 23 C / 230 V
Specifications
229
D
Scanner D
1For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/.
2Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista®, Windows® 7 and
Windows® 8 (resolution up to 19200 19200 dpi can be selected by using the scanner utility).
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Colour / Mono Yes / Yes
TWAIN Compliant Yes (Windows®XP/ Windows Vista® / Windows®7 /
Windows®8 /
Mac OS X v10.7.5 / 10.8.x / 10.9.x 1)
WIA Compliant Yes (Windows® XP / Windows Vista® / Windows®7 /
Windows®8)
ICA Compliant Yes (Mac OS X v10.7.5 / 10.8.x / 10.9.x)
Colour Depth Colour 48 bit colour processing (Input)
24 bit colour processing (Output)
Greyscale 16 bit colour processing (Input)
8 bit colour processing (Output)
Resolution Up to 19200 19200 dpi (interpolated) 2
Up to 1200 2400 dpi (optical) 2 (from Scanner Glass)
Up to 1200 600 dpi (optical) 2 (from ADF)
Scanning Width Max. 210 mm
Automatic 2-sided Scanning Yes (from ADF)
230
Printer D
1The print speed may vary depending on the type of document you print.
2From Ready mode and standard tray.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Automatic 2-sided Print Yes
Emulations PCL6, BR-Script3 (PostScript® 3™)
Resolution 600 600 dpi
2400 dpi (2400 600) quality
Print Speed
(2-sided)
Monochrome Up to 14 sides/minute (Up to 7 sheets/minute)
(A4 size) 1
Colour Up to 14 sides/minute (Up to 7 sheets/minute)
(A4 size) 1
Print Speed Monochrome Up to 28
pages/minute (A4
size) 1
Up to 30 pages/minute (A4 size) 1
Colour Up to 28
pages/minute (A4
size) 1
Up to 30 pages/minute (A4 size) 1
First Print Time 2Monochrome Less than 15 seconds at 23 C / 230 V
Colour Less than 15 seconds at 23 C / 230 V
Specifications
231
D
Interfaces D
1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2Third party USB ports are not supported.
3For detailed network specifications, see Network on page 232 and Software and Network User's Guide.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
USB Hi-Speed USB 2.0 12
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0
metres long.
Ethernet 310BASE-T / 100BASE-TX
Use a straight-through Category 5 (or greater) twisted-pair cable.
Wireless LAN 3IEEE 802.11b/g/n (Infrastructure mode/Ad-hoc mode)
IEEE 802.11g (Wi-Fi Direct)
232
Network D
NOTE
For more information about the Network specifications, see Software and Network User's
Guide.
1See Computer requirements on page 234.
2(Windows®) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
(Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
3(Windows®) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility
version that is available as a download from http://solutions.brother.com/.
4MFC-L8650CDW is supported only after IFAX is downloaded.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
LAN You can connect your machine to a network for Network Printing, Network
Scanning, PC-FAX Send, PC-FAX Receive (Windows® only) and
Remote Setup 1.
Also included is Brother BRAdmin Light 23
Network Management
software.
Protocols IPv4 ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and
Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS
server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP
Client, LDAP 4, IMAP4
IPv6 NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, IPP/IPPS, FTP Client and Server, CIFS Client,
TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and
server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan),
LDAP 4, IMAP4
Security
Protocols
Wired APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),
SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),
Kerberos, IPSec
Wireless APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),
SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),
Kerberos, IPSec
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wireless
Network
Setup
Support
Utility
AOSS™ Yes
WPS Yes
Specifications
233
D
Direct Print feature D
1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Compatibility PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0
Interface USB direct interface
234
Computer requirements D
1For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
2Third party USB ports are not supported.
3PC-FAX supports black and white only.
4Nuance™ PaperPort™ 12SE supports Windows® XP Home (SP3 or greater), Windows® XP Professional (SP3 or
greater), Windows® XP Professional x64 Edition (SP2 or greater), Windows Vista® (SP2 or greater), Windows® 7 and
Windows® 8.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are the property of their respective companies.
Computer Platform &
Operating System Version
PC Interface
Processor
Hard Disk Space to
install
USB 2
10/100Base-TX
(Ethernet)
Wireless
802.11b/g/n
For
Drivers
For
Applications
Windows®
Operating
System
Windows® XP
Home 14
Windows®XP
Professional 14
Printing
PC-FAX 3
Scanning
32bit (x86) or
64bit (x64)
processor
150 MB 500 MB
Windows® XP
Professional x64
Edition 14
64bit (x64)
processor
Windows Vista®14
32bit (x86) or
64bit (x64)
processor
500 MB 1.2 GB
Windows® 7 14
650 MB 1.2 GB
Windows® 8 14
Windows Server®
2003
N/A Printing
32bit (x86) or
64bit (x64)
processor
50 MB N/A
Windows Server®
2003 x64 Edition
64bit (x64)
processor
Windows Server®
2008
32bit (x86) or
64bit (x64)
processor
Windows Server®
2008 R2
64bit (x64)
processor
Windows Server®
2012
Windows Server®
2012 R2
Macintosh
Operating
System
Mac OS X v10.7.5 Printing
PC-FAX (Send) 3
Scanning
Intel®
Processor 80 MB 400 MB
OS X v10.8.x
OS X v10.9.x
Specifications
235
D
Supplies D
1Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
2Drum life is approximate and may vary by type of use.
3Belt life is approximate and may vary by type of use.
4Waste Toner Box life is approximate and may vary by type of use.
Model
MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW
Model Name
Toner
Cartridge
In the
box
Black Approx. 2,500 pages A4 or Letter
page 1
Approx. 6,000
pages A4 or
Letter page 1
—
Cyan
Magenta
Yellow
Approx. 1,500 pages A4 or Letter
page 1
Approx. 6,000
pages A4 or
Letter page 1
—
Standard Black Approx. 2,500 pages A4 or Letter
page 1
— TN-321BK
Cyan
Magenta
Yellow
Approx. 1,500 pages A4 or Letter
page 1
— TN-321C
TN-321M
TN-321Y
High
Yield
Black Approx. 4,000 pages A4 or Letter
page 1
— TN-326BK
Cyan
Magenta
Yellow
Approx. 3,500 pages A4 or Letter
page 1
— TN-326C
TN-326M
TN-326Y
Super
High
Yield
Black
Cyan
Magenta
Yellow
— Approx. 6,000
pages A4 or
Letter page 1
— TN-329BK
TN-329C
TN-329M
TN-329Y
Black
Cyan
Magenta
Yellow
— Approx. 6,000
pages A4 or
Letter page 1
TN-900BK
TN-900C
TN-900M
TN-900Y
Drum Unit Approx. 25,000 pages A4 or Letter page
(1 page / job) 2
DR-321CL
Belt Unit Approx. 50,000 pages A4 or Letter page
(5 pages / job) 3
BU-320CL
Approx. 20,000 pages A4 or Letter page
(1 page / job) 3
Waste Toner Box Approx. 50,000 pages A4 or Letter page 4WT-320CL
236
Important information for the toner cartridge life D
Colour/Mono setting on the printer driver D
Users can change the Colour/Mono settings on the printer driver as follows:
Auto
The machine checks the content of the document for colour. If colour is detected anywhere in
the document, it will print the whole of the document using the colour cartridges. In other words,
it will mix some of the toners to help achieve every shade detected in the document, increasing
the density of toner applied to the page. If no colour content is detected, it will print the
document in monochrome.
The default setting on your machine is Auto.
NOTE
The machine’s colour sensor is very sensitive and may perceive faded black text or an off-
white background as colour. If you know that your document is black and white and you want
to preserve colour toner, select Mono mode.
Colour
Whether the document contains colour or is just monochrome, your machine will print the
document using the colour cartridges.
Mono
Select this mode if the document has only black and greyscale text and/or objects. If your
document contains colour, this mode prints the document in 256 levels of grey using the black
toner.
NOTE
If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour
document, the print job cannot be completed. You can cancel your print job and choose to start
the print job again in Mono mode, as long as Black toner is available.
For more information about the settings in the printer driver, see Software and Network User's
Guide.
Toner Cartridge Life D
This product detects the life of the toner cartridges using the following two methods:
Detection by counting the dots of each colour that are necessary to create an image
Detection by counting the rotations of the developer roller
This product has a function that will count the dots of each colour used to print every document
and the rotations of each toner cartridge’s developer roller. The print operation will stop when
either one of the upper limits are reached. The upper limit is set above the number of dots or
rotations that would be required for the cartridge to perform consistently with its advertised
page yield. This function is intended to reduce the risk of poor print quality and damage to the
machine.
Specifications
237
D
There are two messages that indicate when the toner nears or reaches its life end: Toner Low
and Replace Toner.
Toner Low is displayed on the LCD when the number of dots or rotations of the developer
roller nears its maximum count: Replace Toner is displayed on the LCD when the number
of dots or rotations of the developer roller reaches its maximum count.
Colour Correction D
The number of developer roller rotations that are counted may not only be for normal operations
such as printing and copying, but also for machine adjustments, such as Colour Calibration and
Colour Registration.
Colour Calibration (Adjustment of Colour Density)
To obtain stable print quality, the density of each toner cartridge needs to be maintained at a
fixed value. If the density balance between the colours cannot be kept, the tint becomes
unstable, and accurate colour reproduction becomes unavailable. The toner density can
change due to chemical changes to the toner that affect its electrical charge, deterioration of
the developer unit, and temperature and humidity levels in the device. When calibration occurs,
the density level adjustment test patterns are printed on the belt unit.
Calibration is mainly performed at the following times:
• When you manually select calibration from the operation panel or the printer driver.
(Please perform calibration if colour density needs to be improved.)
• When a used toner cartridge is replaced with a new one.
• When the printer senses that the ambient temperature and humidity have changed.
• When a specified number of printed pages is reached.
Colour Registration (Correction of Colour Position)
In this device, the drum unit and developer unit are prepared for black (K), yellow (Y), magenta
(M), and cyan (C), respectively. Four colour images are combined into one image, and
therefore colour registration errors (i.e., how the four colour images align) might occur. When
registration errors occur, registration correction test patterns are printed on the belt unit.
Registration is mainly performed at the following times:
• When you manually select registration from the operation panel.
(Please perform registration if a colour registration error needs to be corrected.)
• When a specified number of printed pages is reached.
Index
238
E
A
Address Book
changing ...............................................61
setting up ..............................................60
using .....................................................59
ADF (automatic document feeder)
using .....................................................38
Answering machine (TAD)
connecting .............................................54
Apple Macintosh
See Software and Network User's Guide.
Automatic
Fax Receive ..........................................45
Fax Detect ..........................................47
Fax Redial .............................................59
B
Back ...........................................................7
Belt unit
replacing ...............................................90
Brother
apps ............................................. 17, 216
C
Cancel ........................................................7
Cleaning
corona wires ........................................109
drum unit .............................................112
laser scanner windows ........................105
scanner ...............................................104
Connecting
external TAD (answering machine) .......54
external telephone ................................55
Control panel overview ..............................6
ControlCenter2 (Macintosh)
See Software and Network User's Guide.
ControlCenter4 (Windows®)
See Software and Network User's Guide.
Cordless telephone (non-Brother) ............57
D
Dialling
a pause ................................................. 60
Address Book ....................................... 59
automatic fax redial .............................. 59
manual .................................................. 59
Dimensions ............................................ 222
Direct print ......................................... 64, 65
specification ........................................ 233
Document
how to load ..................................... 38, 39
Drum unit
cleaning ...................................... 109, 112
replacing ............................................... 84
E
Envelopes ....................................33, 34, 36
Equalization ........................................... 153
Error messages on Touchscreen .......... 123
Comm. Error ....................................... 124
No Paper ............................................ 126
Out of Memory .................................... 127
Print Unable XX .................................. 128
Scan Unable ....................................... 129
Extension telephone, using ............... 56, 57
External telephone, connecting ............... 55
239
E
F
Fax codes
changing ...............................................58
Remote Activation Code .......................57
Remote Deactivation Code ...................57
Fax, stand-alone
receiving
Fax Detect .........................................47
from extension telephone ........... 56, 57
Ring Delay, setting .............................46
telephone line interference ..............153
sending .................................................40
telephone line interference ..............153
Fax/Tel mode
answering at extension telephones ......57
F/T Ring Time (double-ring) ..................46
Fax Detect ............................................47
receiving faxes ......................................56
Remote Activation Code .......................57
Remote Deactivation Code ...................57
Ring Delay ............................................46
Folio .................................................. 30, 34
G
Greyscale ...................................... 227, 229
H
Help
Settings Tables ...................................165
Touchscreen messages ......................164
Home .........................................................7
L
Labels ...................................24, 33, 34, 37
M
Machine information
firmware version ................................. 162
how to reset the machine ................... 163
Reset operations ................................ 162
serial number ..................................... 162
Macintosh
See Software and Network User's Guide.
Maintenance, routine ............................. 102
replacing
belt unit .............................................. 90
drum unit ........................................... 84
toner cartridges ................................. 78
waste toner box ................................. 95
Manual
dialling .................................................. 59
receive .................................................. 45
Memory ................................................. 222
Mode, entering
copy ...................................................... 62
fax ........................................................ 40
scan ...................................................... 72
Multi-line connections (PBX) ................... 55
N
Network
faxing
See Software and Network User's Guide.
printing
See Software and Network User's Guide.
scanning
See Software and Network User's Guide.
Network connectivity ............................. 231
NFC (Near Field Communication) Reader 6
Nuance™ PaperPort™ 12SE
See Software and Network User's Guide
and Help in the PaperPort™ 12SE
application to access How-to-Guides.
O
Out of Memory message ....................... 127
240
P
Paper .......................................................33
how to load ............................................22
in multi-purpose tray (MP tray) ...........24
in paper tray .......................................22
recommended ................................ 33, 34
size ................................................. 30, 33
tray capacity ..........................................34
type ................................................ 30, 33
Pause .......................................................60
PC-FAX
See Software and Network User's Guide.
Presto! PageManager
See Software and Network User's Guide
and Help in the Presto! PageManager
application.
Print
difficulties ................................... 144, 146
document from your computer ..............68
drivers .................................................230
quality ..................................................154
resolution ............................................230
specifications ......................................230
Printing
See Software and Network User's Guide.
Programming your machine ...................164
Q
Quality
printing ................................................154
R
Redial ...................................................... 59
Remote Setup
See Software and Network User's Guide.
Replacing
belt unit ................................................. 90
drum unit .............................................. 84
toner cartridges .................................... 78
waste toner box .................................... 95
Reports
Transmission Verification ..................... 42
Resolution
copy .................................................... 228
fax (standard, fine, superfine, photo) .. 227
print .................................................... 230
scan .................................................... 229
Ring Delay, setting .................................. 46
S
Scan a document to a computer ............. 69
Scanner glass
using ..................................................... 39
Scanning
See Software and Network User's Guide.
Serial number
how to find ...............See inside front cover
Settings Tables ...................................... 165
Sockets
EXT
external telephone ............................. 55
TAD (answering machine) ................. 54
Supply .........................................74, 75, 76
241
E
T
TAD (telephone answering device),
external ....................................................45
connecting ............................................54
recording OGM .....................................55
Tel/R ................................................. 56, 57
Telephone line
connections ...........................................54
difficulties ............................................146
interference .........................................153
multi-line (PBX) .....................................55
Text, entering .........................................221
Toner cartridge life .................................236
Toner cartridges
replacing ...............................................78
Touchscreen LCD
(liquid crystal display) ........................ 6, 164
Troubleshooting .....................................144
document jam ............................ 133, 134
error messages on Touchscreen ........123
if you are having difficulty
copy quality ......................................149
incoming calls ..................................149
network ............................................151
paper handling .................................145
print quality ......................................154
printing .................................... 144, 146
receiving faxes .................................146
scanning ..........................................150
sending faxes ...................................148
software ...........................................150
telephone line ..................................153
maintenance messages on
Touchscreen .......................................123
paper jam .......... 135, 136, 137, 139, 142
V
VoIP .......................................................153
Volume, setting
beeper ...................................................21
ring ........................................................21
speaker .................................................21
W
Waste toner box
replacing ............................................... 95
Weights ................................................. 223
Wi-Fi Direct™ .......................................... 11
Windows®
See Software and Network User's Guide.
Wireless Network
See Software and Network User's Guide.
