Table of Contents
Emporia ACTIVE User Manual
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Eveline Pupeter, emporia Telecom
www.emporia.eu
Thank you for purchasing an emporia product!
Please read this user guide before attempting to use your phone.
English
ACTIVE
Mobile data
tariff required
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3 4
1413
1918
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20 121
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› YOUR MOBILE PHONE AT A GLANCE
1 Speaker
2 Display (screen)
3 Green key
• Start or accept a call
• In the menu: Conrm selection
• On standby: Access Call history
4 Arrow keys
• Use these to ick through your Contacts and the Menu.
• When the phone is on standby, press to access Favourites.
• When the phone is on standby, press to access Contacts.
5 Red key
• When in a call: End
• When in the menu: One step back
• When entering digits or letters: Delete
6
1
key (voicemail)
7
menu
Menu key
8 Camera key
9 Alarm key
10
+
Star key
11
#
aA1!
Hash key
12 On/O key
1716
13 Opening for removing
thebattery cover
14 Torch (LED)
15 Port for USB
chargingcable
16 Headset port (Attention:
This is not a charger port!)
17 Wrist strap holder
18 Torch button
When the phone is on,
the torch can be on
continuously:
• Press this button for 2sec.
toturn the torch on.
• To turn the torch o,
pressthe button briey.
19 Camera lens
20 Emergency button
(optional)
21 Volume buttons
22 Keypad lock button
Press this button for 2sec. to
lock or unlock the keypad.
›Symbols on the screen
Network signal
strength
Roaming (abroad)
Battery indicator
Keypad locked
Missed call
Call forwarding
New text (SMS)
message
Prole: Silent/Sleep
mode
Alarm on
Headset connected
Bluetooth activated
Bluetooth connected
ENGLISH–04
1. PUTTING THE PHONE INTO OPERATION
1.1 Inserting a SIM card
1. Remove the battery cover (opening in the top left-hand
corner).
2. Open the SIM card holder (slide and lift up the ap).
3. Insert the SIM card into the SIM card holder with the gold
contacts facing down and lock the ap back into place.
4. You can also insert a memory card.
1.2 Inserting and charging the battery
1. Insert the battery, making sure that the battery contacts touch
the phone's gold contacts.
2. Place the battery cover over the battery and click it into place.
3. Insert the charging cable into the USB port of the phone and
the power plug into a mains outlet.
Charge the battery for at least 4 hours before the rst time you use
it. Only use batteries and chargers that are permitted for use with
this specic model.
ENGLISH–05
1.3 Turning on the phone
• Press and hold the key for at least 2seconds until
theemporia logo appears. It will take a few seconds for
thehome screen to be displayed.
1.4 Entering a PIN code
Enter the four-digit PIN code for your SIM card when asked
todo so and conrm the entry.
You have a maximum of three attempts to enter the correct
number. If you enter the wrong number three times in a row, you
will only be able to unblock the SIM card with the PUK code. You
will nd your original PIN code and PUK code in the documents
supplied with your SIM card by your network operator.
1.5 Setting the language, time and date
1. Use to select a language and then conrm your selection
bypressing OK .
2. Set the time and date and then save these settings.
3. Select a text size.
1.6 Saving battery power
After a few seconds of inactivity, the display will turn o
tosave battery power. In the event of an incoming call or
you pressing or , the screen will light up again.
If the keypad is set to lock automatically, you will have to press
the button to unlock the phone.
ENGLISH–06
2. USING THE PHONE
2.1 Home screen
If your phone is on but not using
afunction, it will display the
homescreen.
You can return to the home screen
anytime by pressing the redkey
several times.
2.2 Menu
The menu key
menu
will display the
menu. The menu is a list that enables
you to manage the phone's various
functions and adapt the phone to
yourneeds.
• Use the arrow keys to scroll through
themenu.
• The items available in the menu are Messages, Photo album,
Tools, Contacts, Call history and Settings.
• Use the green key and red key beneath the screen
toconrm your selection or to return to the home screen.
12:30
We, 21.04.2020
Call info
OK Back
Messages
ENGLISH–07
2.3 Dual-function keys
Some keys have additional functions if they are pressed
andheld down for a few seconds:
1
key: Listen to your voicemail
+
key: + for country codes, e.g. +49 for Germany
#
aA1!
key: Show missed calls
2.4 Writing text
You enter text using the keypad.
• To input text, press a number key multiple times
(e.g. 2 ×
4
ghi
, 1 ×
1
, 3 ×
5jkl
, 3 ×
5jkl
and 3 ×
6
mno
for Hallo)
• Special characters and symbols have been assigned to the
various keys, but can dier in some languages:
1
. , - ? ! 1 ' @ : ; ( ) *
2
abc
abc2äáçåâāæć
3
def
def3ëéèê€đē
4
ghi
ghi4îïíìğι
5jkl
j k l 5 £
6
mno
m n o 6 ö ñ ô œ ó ò
7
pqrs
pqrs7ß$ş
8
tuv
t u v 8 ü ù û ú
9
wxyz
wxyz9ŵýÿ
0
Space 0
+
., ?! '" () @\ /: _; +- *= %& <> ₤$ ¥§ €¤ [] {}~#
• Use the
#
aA1!
key to switch between the abc, ABC, Abc and
123input methods.
ENGLISH–08
3. CALLS
3.1 Accepting, rejecting or ending a call
• To answer: Press the green key for Answer.
• To reject or end a call: Press the red key .
• To mute the ringtone temporarily,
press the volume control button.
3.2 Calling someone
›Dialling a number
1. Enter the phone number you want to dial (incl. the area code)
using the keypad.
2. Start the call by pressing the green key .
›Using the redial function
1. When on the home screen, press the green key .
Your call history will be displayed.
2. Use the arrow keys and to select a number.
3. Start the call by pressing the green key .
To go hands-free during a call, open Options and
turn on thespeaker.
If the screen has gone dark during the call,
press the red key twice.
ENGLISH–09
4. MESSAGES (SMS)
›Menu items: Write message, History, Message Settings
4.1 Writing and sending a message
1. Open Menu _Messages.
2. Select Write message.
3. Enter the text using the keypad.
4. To specify a recipient for the SMS,
open Options and select Send.
5. You can now select a Contact from the phone book,
type in a Phone number using the keypad or
select a number from your Recent calls list.
4.2 Reading a message
1. When you receive a new message, a symbol
will appear on the home screen.
2. Press the green key for View to read the
messageimmediately.
3. You can nd the text message again later on in Menu
_Messages _History.
ENGLISH–10
5. CAMERA AND PHOTO ALBUM
5.1 Taking a photo
1. When on the home screen, press the camera key or
openMenu _Tools _Camera.
• The arrow key will open Options
(Self-timer, Size and Storage).
2. Press the arrow key to take a photo.
3. The photo you've taken will immediately be stored in
thePhoto album. Press the green key to go straight
from the camera to the Photo album.
5.2 Viewing photos
• All the photos you take will be sorted chronologically.
1. Open Menu _Photo album.
2. Use the arrow keys and to scroll through the photos.
3. Pressing the green key will open Options for the
selectedpicture.
5.3 Backing up photos on your PC
1. Plug the USB connector end of the USB cable supplied with
thephone into your PC and the other end into your phone.
2. Select Transferles from the list displayed.
3. The PC will now detect your phone and display the phone's
internal memory or, if available, the phone's memory card.
4. You can then select les and copy them onto the PC.
ENGLISH–11
6. TOOLS
›Menu items: Alarm clock, Birthday reminder, Calendar,
Calculator, Camera, Bluetooth and System update
6.1 Alarm clock
1. Open Set time.
2. Enter your desired Alarm time and then Save it.
3. The alarm is now activated and will go o at the time you
haveset every day.
4. When the alarm is ringing, you can press the red key to
turn it o or the green key to activate the snooze function.
5. Select Off to deactivate the alarm permanently.
If the phone is turned o, the alarm is turned o as well.
The alarm will therefore not go o when the phone is o.
6.2 Bluetooth
1. Turn the Bluetooth function On.
2. Tap on Connect and then on Search for new devices.
A list of available devices will be displayed.
3. Select the device you want to pair the phone with from the list.
4. Follow the instructions to pair the devices.
Devices that have been connected before will be recognised and
connected automatically.
• Turn the alarm On or Off and, if necessary, change the Alarm
time.
• You can change settings for the Alarm ringtone and Alarm
volume in the alarm app. (Menu _Tools _Alarm)
ENGLISH–12
6.3 System update
You can download the latest software for the phone
yourself and therefore update the system and improve
applicationsyourself.
However, only perform updates if your tari includes mobile data!
1. Check that the battery is at least 30% charged.
If it isn't, the download cannot start.
2. Open Menu _Tools _System update.
3. Tap on Check.
4. A message will appear telling you whether or
not there is any new software available. If there is,
select Download to start the update process.
5. Once the download has been completed,
select Update now. You will be informed that you
cannot use the phone during the update process.
Do not press the on/okey during the update process and do not
start using your phone again until this message has appeared:
The installation was successful.
›Birthday reminder
You can create a birthday calendar.
Your phone will then remind you of birthdays before it's too late.
1. Open Menu _Tools _Birthday reminder.
2. Tap on New birthday.
3. You can now select a Contact from the phone book or type in a name
using the keypad.
4. Press the green key .
5. Now you can enter the birthday date in Set date.
6. Press the green key .
7. Then you can enter the time at which you want to be reminded of the
birthday in Reminder time.
ENGLISH–13
7. CONTACTS
›Menu items: Search for name, Add contact, Edit contact,
Delete, Import/Export, My number, Speed dial keys,
Emergency contacts and Contact settings
7.1 Searching for a contact in the phone book
1. When on the home screen, press the phone book key or
open Menu _Contacts _Search for name.
2. Use the arrow keys and to scroll through the entries or
use the keypad to type the rst few letters of the contact you
are looking for.
3. Start the call by pressing the green key .
7.2 Adding a contact
1. Open Menu _Contacts _Add contact.
2. Enter the phone number and the person's name and
thenSave them.
Always save names and numbers with the international dialling
code, e.g. +41 for Switzerland, +43 for Austria and +49 for Germany.
7.3 Saving or changing a speed dial key
1. Open Menu _Contacts _Speed dial keys.
2. Select a vacant position from the list.
3. Enter a Name and Number or Search for a contact in
thephone book.
4. To change a speed dial key, select a position from the list and
change or delete its link to the contact it's currently associated
with.
ENGLISH–14
8. SETTINGS
›Menu items: Mobile network, Wi-Fi hotspot, Silent/
Sleep mode, Sounds and alerts, Handset volume, Hands-
free volume, Display and lights, Time and date, Language,
Text size, Camera settings, Call waiting, Call forwarding,
Auto keypad lock, Favourite key, Voicemail number,
Emergency contacts, Emergency button, Security
settings, Contact settings, 0000 to enter settings and
Master reset
8.1 Mobile network
• Mobile data: on/o (preset to be on)
• Data roaming: on/o (preset to be o)
8.2 Wi-Fi hotspot
You can use your mobile data connection to enable other
digital devices to connect to the Internet.
This device is not able to establish a connection to the Internet via
Wi-Fi!
8.3 Silent/Sleep mode
In this mode, incoming calls will only be indicated by a visual
alert. The phone's ringtone and vibration are turned o.
ENGLISH–15
8.4 Sounds and alerts
You can personalise the settings for tones, alerts and vibration
or select a set of predened settings (prole).
›Menu items: Ringtone, Alarm melody, Ringer volume,
Silent/Sleep mode, Vibra for calls, Vibra for alarm,
Key tones, Message tone, Vibra for messages,
Handset volume, Hands-free volume, Conrmationtone
and Emergency tone
8.5 Display and lights
Among other things, here you need to specify how long a
period of inactivity the screen should wait before going into
sleep mode. Select settings for the screen brightness level,
thekeypad light, your wallpaper and the text size.
8.6 Auto keypad lock
Prevent keys on your phone from being pressed accidentally
and specify how long a period of no key pressing the phone
should wait before locking the keys. To release the keypad
lock, press the keypad lock button .
If the keypad lock is active, the phone will only respond if the
green button or the key is pressed. If any other key is pressed,
thescreen will remain dark to save energy.
ENGLISH–16
8.7 Favourite key
You can assign a function you intend to use frequently
to the key.
A phone number cannot be assigned to the favourite key.
Speeddial must be used to do that.
Selectable functions: Write message, Calculator, Calendar,
History, Brightness level and Wi-Fi hotspot
8.8 Voicemail number
Enter the number for your voicemail. You will nd this number
in the documents supplied by your network provider.
8.9 Security settings
• PIN: PIN request on/o, change PIN
• Phone code: on/o, change (factory preset code: 1234)
8.10 0000 to enter settings
Activate this safety mode to prevent changes being made
tosettings unintentionally.
8.11 Master reset
You can restore all the factory settings on your phone
(factorypreset code: 1234).
ENGLISH–17
9. EMPORIA EMERGENCY CALL FUNCTION
If you use the battery cover with the integrated emergency
button, you can enable the phone's emergency call function.
Read the instructions carefully and set the emergency function
according to your needs.
You can save up to ve emergency contacts (family members,
friends and ocial institutions).
• In an emergency, press and hold the emergency button on
theback of the phone.
• The ve preset numbers will be dialled automatically in
theorder in which you have saved them.
If it is not possible to get through to anyone on the rst
number, the second number will automatically be dialled.
If it is not possible to get through to anyone on the second
number, the third number will automatically be dialled, and
so on. (The phone will go through a list of ve numbers a
maximum of three times.)
• At the same time as each emergency call, a text message (SMS)
will be sent to the contact, saying:
"You are about to receive an emergency call. Please
press the 0 key three times to establish the connection."
The contact must press the 0 key three times within 60 seconds
or the next emergency contact will be called. This prevents
theemergency call from going through to a contact's voicemail
oranswerphone.
ENGLISH–18
• From the moment you make an emergency call, your emporia
phone will automatically answer any incoming calls for one
hour. To disable this function, press and hold the button
for approx. 3seconds or turn your device o completely using
the button and then turn it on again.
• To cancel the emergency call, press and hold .
• During the emergency call, a warning tone will sound
continuously to alert anyone nearby and the person
beingcalled.
• If you do not have any emergency contacts saved, have no
credit on your prepaid phone card or are connected to another
network without permission (e.g. roaming is not activated),
112will be dialled when you press the emergency button.
If you want to add the number of an ocial institution such as
thepolice or re brigade as an emergency contact, you must
check that this is okay with the respective institution beforehand.
Wedonot assume liability for any costs incurred through you
calling such an institution by mistake.
ENGLISH–19
›Adding/editing emergency contacts
In the Settings menu _Emergency contacts
_Add emergency contact
_Select an entry (e.g. Emergency contact 1) using the
keys.
_Select OK by pressing .
_Select Private or Help organisation using the key.
_Select a contact.
›Enabling the emergency button
In the Settings menu
_Emergency contacts
_Emergency button
_On/Off
›Pre-alarm
The pre-alarm is a warning tone that sounds for 10seconds
and alerts anyone nearby to the emergency call.
After this, the emergency call sequence starts.
In the Settings menu,
_Emergency contacts
_Pre-alarm
_On/Off
› GUARANTEE AND SERVICE
Manufacturer: emporia telecom GmbH + CoKG
Industriezeile 36, 4020 Linz, Austria
Importer: Emporia UK and Ireland Limited ·
1st Floor, Building 2 Croxley Business Park, Watford, England
Contact: www.emporiatelecom.co.uk or www.emporiatelecom.ie
Brand name: emporia
Model: V50-4G / emporiaACTIVE
›Scope of delivery
• Mobile phone: V50-4G / emporiaACTIVE
• Extra battery cover without an
emergency button
• Battery: AK-V50-4G
• USB cabel
• AC adapter: RL-V188
• Table charging unit: TL-V50-4G
›Support
• Emporia Service Centre
Mon.-Thu. 9:00-4:00 · Fri. 9:00-1:00
service@emporiatelecom.co.uk
• UK-Hotline: +44 · 1923 · 947778
www.emporiatelecom.co.uk/service
• IE-Hotline: +353 · 1 592 6339
www.emporiatelecom.ie/service
›Guarantee
• This guarantee is only valid if original
batteries supplied by emporia have been
used.
• Mobile phone: 12 months
• Battery: 6 months
›Technical details
• Dimensions: 120 × 59 × 13.3 mm
• Weight: 96 g
• Battery: Li-ion 3.8 V, 1400 mAh, 5.32 Wh
(replaceable)
• AC adapter:
input: 100 - 240V AC, 50/60 Hz, 300 mA;
output: DC 5.0 V, 1000 mA
• Table charging unit:
input/output:
• Standby time: 200 h*
• Talk time: 450 min*
(*The battery life can be reduced
depending on network coverage and
active applications.)
• Internal antenna:
SAR body: 0.9 W/kg
SAR head: 0.58 W/kg
• Operating temperature range:
-10° –40° C
• Hearing Aid Compatible: M4/T4
• Bluetooth: V 4.0
10. GUARANTEE AND SERVICE
›Frequencies
• BT: 2402 MHz - 2480 MHz
Transmitter power: < 0.0066 W
• E-GSM 900/GPRS 900/EGPRS 900:
TX: 880 - 915MHz; RX: 925 - 960 MHz
Transmitter power: < 1.4454 W
• E-GSM 1800/GPRS 1800/EGPRS 1800:
TX: 1710 - 1785 MHz; RX: 1805 - 1880 MHz
Transmitter power: < 0.7499 W
• WCDMA Band I:
TX:1920 - 1980 MHz; RX: 2110 - 2170 MHz
Transmitter power: < 0.2244 W
• WCDMA Band VIII:
TX: 880 - 915 MHz; RX: 925 - 960 MHz
Transmitter power: < 0.2355 W
• LTE Band I:
TX:1920 - 1980 MHz, RX:2110 - 2170 MHz
Transmitter power: < 0.2296 W
• LTE Band III:
TX:1710 - 1785 MHz, RX:1805 - 1880 MHz
Transmitter power: < 0.2624 W
• LTE Band VII:
TX:2500 - 2570 MHz; RX: 2620 - 2690 MHz
Transmitter power: < 0.241 W
• LTE Band VIII:
TX: 880 - 915 MHz; RX: 925 - 960 MHz
Transmitter power: < 0.25 W
• LTE Band XX:
TX: 832 - 862 MHz; RX: 791 - 821 MHz
Transmitter power: < 0.2312 W
›Safety information
• Turn off your phone in hospitals and
whenever you are near medical equip-
ment. There should always be a distance
of at least 20 cm between a pacemaker
and the phone when it is on.
• Never try to control a vehicle while hold-
ing the phone in your hand. Always com-
ply with relevant national laws and traffi c
regulations.
• Turn off the phone whenever you are
travelling in an aeroplane.
• The phone must be switched off whenev-
er it is near a petrol station or other places
with explosive substances.
• Never shine the LED torch in the eyes of
people or animals! (Protection class 3)
• To prevent hearing impair-
ments, do not use the phone
on a high speaker volume for
extended periods of time. Do not hold the
phone to your ear when hands-free mode
is activated or the emergency button has
been pressed.
• Using a headset on a high volume can
cause hearing impairments. Check the
volume of the headset you are using.
• The phone and the accessories may con-
tain small parts. Keep the phone out of
the reach of young children.
• As a precaution, we recommend discon-
necting the phone from the charger dur-
ing thunderstorms.
• The mains adapter serves as a separator
between the product and your mains
supply. The mains supply must be close
to the device and easily accessible.
• This device has been tested for typical
applications where the device is carried
on the body. To meet the RF exposure
requirements, the minimum distance
between the body, in particular the us-
er’s head, and the handset including the
antenna must be 0 cm. Belt clips, holsters
and similar accessories from third parties
used with this device must not contain
metallic components. Accessories car-
ried on the body that do not meet these
requirements may not meet the RF expo-
sure requirements and should be avoid-
ed. Only use the device’s built-in antenna
or an approved antenna.
• This device complies with the essential re-
quirements and other relevant provisions
of Directive 2014/53/EU. All the impor-
tant radio test cases have been written.
• Caution: Risk of explosion if the battery
is replaced by the wrong type. Dispose
of the used batteries according to the
instructions.
• The device complies with RF specifi ca-
tions when the device is 5mm from the
body.
›Intended use
• This phone is robust and designed for
mobile use. However, it still needs to be
protected from moisture (rain, bathroom
water, etc.) and heavy impacts.
• It is only designed for European network
standards (AT, BE, CZ, DE, DK, ES, FI, FR,
GB, HR, HU, IE, IT, NL, NO, PL, PT, SE, SI, SK,
SZ and TR).
• Do not leave it where it will be directly
exposed to the sun.
• Using it for any purpose other than that
described above will result in damage to
the product. Doing this also entails haz-
ards such as fi re, electric shocks, etc. This
product must not be changed or modi-
fi ed, and the casing must not be opened.
• The adapter is only suitable for use in
conjunction with a standard household
mains socket that is connected to your
electrical grid and uses 100-240 volts,
50/60Hz (10/16A), of alternating voltage.
›Disposal
• Disposing of the packaging
The packaging and packaging
aids are recyclable and should
be recycled.
• Disposing of the battery
Batteries should never be dis-
posed of as domestic refuse!
As a consumer you are legally
required to return used batter-
ies. They can be handed in at one of your
community’s local collection points or at
specialist stores.
• Disposing of the device
If this product ever wears out,
please don’t dispose of it as
domestic refuse. To ensure you
don’t cause damage to the
environment, take it to a col-
lection or recycling centre where used
devices are processed for recycling in an
environmentally friendly manner.
›Declaration of conformity (DOC)
emporia telecom GmbH + CoKG
(Industriezeile36, 4020Linz, Austria),
hereby declares that the
V50-4G / emporiaACTIVE
telecommunication or radio device
complies with Directive 2014/53/EU.
The full text of the EU declaration of
conformity can be viewed on this web
page:
https://www.emporia.eu/doc
Eveline Pupeter
CEO, emporia Telecom
31/ 05/ 2020, Linz/Austria
https://www.emporia.eu/doc
11. DECLARATION OF CONFORMITY
Part no.: V50-4G_GuideBook-V2_54358-ENG | 202011
DE Druckfehler, Irrtümer und technische Änderungen vorbehalten.
EN Misprints, errors and technical changes excepted.
IT Con riserva di errori di stampa, inesattezze e modifiche tecniche.
FR Toutes erreurs d'impression, erreurs et modifications techniques réservées.
NL Drukfouten, vergissingen en technische wijzigingen voorbehouden.