Hotpoint HQ9 M2L UK User Manual
Displayed below is the user manual for HQ9 M2L UK by Hotpoint which is a product in the Side-By-Side Fridge-Freezers category. This manual has pages.
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W11462358A
English REFRIGERATOR USER INSTRUCTIONS ........................................... 3
3
FRENCH DOOR BOTTOM MOUNT REFRIGERATOR
USE AND CARE GUIDE
Table of Contents
USE AND CARE GUIDE .................................................................3
REFRIGERATOR SAFETY ..............................................................4
Proper Disposal of Your Old Refrigerator ........................................8
PARTS AND FEATURES ................................................................9
INSTALLATION INSTRUCTIONS .................................................10
Getting Started ...............................................................................10
Unpack the Refrigerator ................................................................10
Location Requirements ..................................................................11
Electrical Requirements .................................................................11
Remove and Replace Refrigerator Doors .....................................13
Remove and Replace Freezer/Flexi Freeze Door ..........................15
Refrigerator Levelling .....................................................................16
Water Supply Requirements ..........................................................16
Connect the Water Supply .............................................................16
Using the Controls .........................................................................18
Lighting the Refrigerator ................................................................19
REFRIGERATOR USE ..................................................................20
Opening and Closing Doors ..........................................................20
SHELVES, BINS AND DRAWERS ................................................21
Freezer Storage Compartments ....................................................22
Audio Reference ............................................................................22
Accessories ..................................................................................22
Cleaning .........................................................................................23
Lights ..............................................................................................24
Holiday and Moving Care ..............................................................24
TROUBLESHOOTING ..................................................................25
4
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
DANGER
WARNING
SAFETY INSTRUCTIONS
IMPORTANT TO BE READ AND OBSERVED
Before using the appliance, read these safety
instructions. Keep them nearby for future
reference. These instructions and the appliance
itself provide important safety warnings, to be
observed at all times. The manufacturer declines
any liability for failure to observe these safety
instructions, for inappropriate use of the appliance
or incorrect setting of controls.
Very young children (0-3 years) should be kept
away from the appliance. Young children (3-8
years) should be kept away from the appliance
unless continuously supervised. Children from 8
years old and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge can use this appliance
only if they are supervised or have been given
instructions on safe use and understand the
hazards involved. Children must not play with the
appliance. Cleaning and user maintenance must
not be carried out by children without supervision.
Children aged from 3 to 8 years are allowed to load
and unload refrigerating appliances.
PERMITTED USE
CAUTION: The appliance is not intended to
be operated by means of an external switching
device, such as a timer, or separate remote
controlled system.
This appliance is intended to be used in
household and similar applications such as: sta
kitchen areas in shops, oces and other working
environments; farm houses; by clients in hotels,
motels, bed & breakfast and other residential
environments.
This appliance is not for professional use. Do
not use the appliance outdoors.
The bulb used inside the appliance is specically
designed for domestic appliances and is not
suitable for general room lighting within the
home (EC Regulation 244/2009).
The appliance is designed for operation in
places where the ambient temperature comes
within the following ranges, according to the
climatic class given on the rating plate. The
appliance may not work properly if it is left for a
long time at a temperature outside the specied
range.
Climatic Class Amb. T. (°C)
SN: From 10 to 32 °C; N: From 16 to 32 °C
ST: From 16 to 38 °C; T: From 16 to 43 °C
This appliance does not contain CFCs. The
refrigerant circuit contains R600a (HC). Appliances
with Isobutane (R600a): isobutane is a natural gas
without environmental impact, but is ammable.
Therefore, make sure the refrigerant circuit pipes
are not damaged, especially when emptying the
refrigerant circuit.
WARNING: Do not damage the appliance
refrigerant circuit pipes.
WARNING: Keep ventilation openings, in
the appliance enclosure or in the built-in
structure, clear of obstruction.
WARNING: Do not use mechanical, electric
or chemical means other than those recommended
by the Manufacturer to speed up the defrost
process.
WARNING: Do not use or place
electrical devices inside the appliance
compartments if they are not of the type
expressly authorized by the Manufacturer.
WARNING: Ice makers and/or water dispensers
not directly connected to the water supply must be
filled with potable water only.
WARNING: Automatic ice-makers and/or
water dispensers must be connected to a water
supply that delivers potable water only, with mains
water pressure between 0.14Mpa and 1.0Mpa (1.4 bar
and 10 bar).
WARNING: Use the new hose-sets supplied with
the appliance, and the old hose-sets should not be
reused.
Do not store explosive substances such
as aerosol cans with a flammable propellant in
this appliance.
Do not swallow the contents (non-toxic) of the
ice packs (provided with some models). Do not eat ice
cubes or ice lollies immediately after taking them
out of the freezer since they may cause cold burns.
For products designed to use an air filter inside
an accessible fan cover, the filter must always
be in position when the refrigerator is in function.
Do not store glass containers with liquids in
the freezer compartment since they may break.
Do not obstruct the fan (if included) with food
items. After placing the food check that the
door of the compartments closes properly,
especially the freezer door.
Damaged gaskets must be replaced as soon as
possible.
Use the refrigerator compartment only for storing
fresh food and the freezer compartment only for
storing frozen food, freezing fresh food and making ice
cubes.
Avoid storing unwrapped food in direct contact
with internal surfaces of the fresh food or freezer
compartments. Appliances could have special
compartments(Fresh Food Compartment, Zero
Degree Box, etc.). Unless specified in the specific
booklet of product, they can be removed,
maintaining equivalent performances.
Avoid a direct contact between the fresh food and
the food that is already frozen. To optimize the freezing
speed, drawers can be removed and the food can
be placed directly on the bottom or top of the
compartment.
Warning: Risk of fire/flammable materials. The
most appropriate compartments of the
appliance where specific types of food are to be
stored, taking into account different temperature
distribution in different compartments in the
appliance, are as follows:
- Refrigerator compartment: Store tropical fruit,
5
cans, drinks, eggs, sauces, pickles, butter, jam,
cheese, milk, dairy food, yoghurt. You may also
store cold cuts, desserts, meat and sh,
cheesecake, fresh pasta, sour cream, pudding and
cream cheese.
Fruit & vegetable drawer at the bottom of the
refrigerator compartment: Store vegetables and
fruits (excluding tropical fruits).
Chiller compartment: Only store meat and sh in
the coldest drawer
- Freezer compartment:
is suitable for freezing foodstus from ambient
temperature and for storing frozen food as the
temperature is evenly distributed throughout
the entire compartment. Purchased frozen food
has the storage expiration date stated on the
packaging. This date takes into account the type of
food being stored and therefore this date should
be respected. Fresh food should be stored for the
following time periods: 1-3 months for cheese,
shellsh, ice cream, ham/sausage, milk, fresh
liquids; 4 months for steak or chops (beef, lamb,
pork); 6 months for butter or margarine, poultry
(chicken, turkey); 8-12 months for fruits (except
citrus), roast meat (beef, pork, lamb), vegetables.
Expiration dates on the packaging of foods must
be respected. Please store foodstuffs according to
above paragraphs for best preservation over the
longest period, to avoid food waste.
To avoid food contamination, please observe the
following:
– Opening the door for long periods can cause
a signicant increase of the temperature in the
compartments of the appliance.
– Regularly clean surfaces that may come into
contact with food and accessible drainage
systems.
– Clean water tanks if they have not been used for
48 h; ush the water system connected to a water
supply if water has not been drawn for 5 days.
– Store raw meat and sh in suitable containers
in the refrigerator, so that it does not come into
contact with or drip onto other food.
theIn Convertible Space
shouldstorage be as followed:
+10°C : store white wine
+4°C: store vegetables and fruits (excluding
tropical fruits)
0°C: only store meat and sh
All set points below zero: store frozen foodstu as
for freezer cavity
– Two-star frozen food compartments are suitable
for storing pre-frozen food, storing or making ice
cream and ice cubes.
– Do not freeze fresh food in one, two or three-
star compartments.
– If the refrigerating appliance is left empty for
long periods, switch o, defrost, clean, dry, and
leave the door open to prevent mould developing
inside the appliance.
INSTALLATION
The appliance must be handled and installed by
two or more persons- risk of injury. Use protective
gloves to unpack and install- risk of cuts.
Installation, including water supply (if any)
and electrical connections, and repairs must
be carried out by a qualied technician. Do not
repair or replace any part of the appliance unless
specically stated in the user manual. Keep
children away from the installation site.
After unpacking the appliance, make sure that
it has not been damaged during transport. In
the event of problems, contact the dealer or
your nearest After-sales Service. Once installed,
packaging waste (plastic, styrofoam parts etc.)
must be stored out of reach of children - risk of
suocation. The appliance must be disconnected
from the power supply before any installation
operation - risk of electric shock. During
installation, make sure the appliance does not
damage the power cable - risk of re or electric
shock. Only activate the appliance when the
installation has been completed.
Be careful not to damage the oors (e.g.
parquet) when moving the appliance. Install the
appliance on a oor or support strong enough
to take its weight and in a place suitable for its
size and use. Make sure the appliance is not near
a heat source and that the four feet are stable and
resting on the oor, adjusting them as required,
and check that the appliance is perfectly level
using a spirit level. Wait at least two hours before
switching the appliance on, to ensure that the
refrigerant circuit is fully ecient.
WARNING: When positioning the appliance,
ensure the supply cord is not trapped or damaged.
WARNING: To avoid a hazard due to instability,
positioning or xing of the appliance must be done
in accordance with the manufacturer instructions.
It is forbidden to place the refrigerator in such
w
ay that the metal hose of gas stove, metal gas or
water pipes, or electrical wires are in contact with
the refrigerator back wall (condenser coil).
To guarantee adequate ventilation, leave a
space on both sides and above the appliance. The
distance between the rear of the appliance and
the wall behind the appliance should be 50mm,
to avoid access to hot surfaces. A reduction of this
space will increase the Energy consumption of
product.
If it is necessary to replace the doors, please
contact the Technical Assistance Center.
An 'Approved' single check valve or some other
no less eective backow prevention device
providing backow prevention protection to at
least uid category two shall be tted at the point
of connection(s) between the water supply and
the fitting or appliance.
6
FOR AUSTRALIA ONLY: A backflow device Water-
Mark approved (not included, responsibility of the
plumbing) is required to be installed upstream in
accordance with the WaterMark cer-tification and in
accordance to AS/NZS 3500.1.2 and complying with
AS/NZS 2845.1.
ELECTRICAL WARNINGS
It must be possible to disconnect the appliance from the power
supply by unplugging it if plug is accessible, or by a multi-
pole switch installed upstream of the socket in accordance
with the wiring rules and the appliance must be earthed in
conformity with national electrical safety standards.
Do not use extension leads, multiple sockets or adapters.
The electrical components must not be accessible to the user
after installation. Do not use the appliance when you are wet or
barefoot. Do not operate this appliance if it has a damaged power
cable or plug, if it is not working properly, or if it has been
damaged or dropped.
If the supply cord is damaged, it must be replaced with
an identical one by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard-
risk of electric shock.
WARNING: Do not locate multiple portable socket-outlets
or portable power supplies at the rear of the appliance.
CLEANING AND MAINTENANCE
WARNING: Ensure that the appliance is
switched off and disconnected from the power supply
before performing any maintenance operation; never
use steam cleaning equipment- risk of electric shock.
Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other
harsh cleaning tools.
DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the
recycle symbol .
The various parts of the packaging must therefore be disposed of
responsibly and in full compliance with local authority regulations
governing waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable
materials. Dispose of it in accordance with local waste disposal
regulations. For further information on the treatment, recovery
and recycling of household electrical appliances, contact your
local authority, the collection service for household waste or the store
where you purchased the appliance. This appliance is marked in
compliance with European Directive 2012/19/EU, Waste Electrical and
Electronic Equipment (WEEE). By ensuring this product is disposed of
correctly, you will help prevent negative consequences for the
environment and human health. The symbol on the product or
on the accompanying documentation indicates that it should not be
treated as domestic waste but must be taken to an appropriate
collection center for the recycling of electrical and electronic
equipment.
NOTE: Flexi freezer Please refer to applicable instruction of "FROZEN
COMPARTMENT" and "UNFROZEN COMPARTMENT". This table is only
suitable for European Union countries.
The model information can be retrieved using the QR-Code reported in
the energy label. The label also includes the model identifier that can
be used to consult the portal of the registry at https://
eprel.ec.europa.eu.
Insufficient ventilation at the back of the product increases energy
consumption and decreases cooling efficiency. Frequent door opening
might cause an increase in Energy Consumption. The internal
temperature of the appliance and the Energy Consumption may be
affected also by the ambient temperature, as well as location of the
appliance. Temperature setting should take into consideration these
factors.
Reduce door opening to a minimum.
When thawing frozen food, place in the refrigerator. The low temperature
of the frozen products cools the food in the refrigerator. Allow warm
food and drinks to cool down before placing in the appliance.
Positioning of the shelves in the refrigerator has no impact on the
efficient usage of energy. Food should be placed on the shelves in such
way to ensure proper air circulation (food should not touch each other
and distance between food and rear wall should be kept).
You can increase storage capacity of frozen food by removing baskets
and, if present, Stop Frost shelf.
Do not worry about noises coming from the compressor which are
described as normal noises in this product's Quick Guide.
FROZEN COMPARTMENT
ENERGY SAVING TIPS
Install the appliance in a dry, well ventilated room far away from any heat
source (eg. radiator, cooker, etc.) and in a place not exposed directly to the
sun. If required, use an insulating plate. To guarantee adequate ventilation
follow installation instructions.
Product
Storage
period
(-12°C)
Recommended
Storage period
(-18°C)
Storage period
(-22°C)
Butter or margarine 1 month 6 months 9 months
Fish 1 month 1-3 months
Fruits (except citrus) &
Vegetables 1 month 8-12 months 12 months
Meat- Ham- sausage
Roasts (beef-pork- lamb)
Steaks or chops
(beef-lamb-pork) 1 month
2 months
8-12 months
4 months 12 months
Milk, Fresh fluid, Cheese,
Ice cream or sherbet 1 month 1-3 months
Poultry (chicken-turkey) 1 month 5-7 month
UNFROZEN COMPARTMENT
Product
Storage
period (0-3°C)
Recommended
Storage period
(3-6°C)
Storage
period 6-8°C
cans, drinks, eggs, sauces,
pickles, butter, jam 3-4 weeks 3-4 weeks 3-4 weeks
Tropical fruit
Not
recommended 2-4 weeks 3-4 weeks
cheese, milk, dairy food, deli
food, yoghurt 2-5 days 2-5 days 2-5 days
Cold cuts, desserts, meat
and fish and home-cooked
food 3-5 days 1-2 days
Not
recommended
Store vegetables and fruits
(excluding tropical fruits and
citrus) 15 days 10-12 days 4-7 days
6 months
9 months
5 months
7
8
Proper Disposal of Your Old
Refrigerator
DANGER : Risk of child entrapment. Before You Throw Away
Your Old Refrigerator or Freezer:
■Take off the doors.
■Leave the shelves in place so that children cannot easily climb
inside.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Scrapped or abandoned refrigerators are still
dangerous—even if they will sit for “just a few days.” If you are
getting rid of your old refrigerator, please follow these instructions
to help avoid accidents.
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or
brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
9
PARTS AND FEATURES
Storage Capacity:
Please check the rating label in the back of the product.
Fresh Box
Delicates Pantry Drawer
Adjustable Shelf
Fresh Box
Adjustable Shelf
2 top Light Strips
2 side Light Strips
Easy Access Tray
Fast Freeze Drawers
A. Refrigerator
B. Freezer
C. Convertible Z one
A
B C
NOTE:
The drawers, baskets and shelves shall remain in the position like the above picture.
This is the best condition for energy consumption. This refrigerating appliance is not
intended to be used as a built-in appliance.
When you first install your refrigerator, make sure that the controls are still set to the
recommended set points. The factory recommended set points are 3°C for the
refrigerator and -18°C for the freezer. All the LED lights in this product are energy
efficiency class G. Load limits are determined by baskets, flaps, drawers, shelves
etc. Make sure that these components can still close easily after loading.
10
WHAT’S NEW BEHIND THE DOORS?
Freeze Shield
This feature minimizes moisture migration in the frozen food and
reduces the freezer burn occurrence.
Delicates Pantry Drawers
To store things like meat, deli items, and drinks to keep in their
ideal cooling environment.
Panoramic LED lighting
Multiple strips of LED lights inside the refrigerator compartment,
freezer compartment, and interior drawers minimize shadows and
evenly distribute light throughout the refrigerator.
Convertible Zone
Switch from freezer to fridge in one touch by selecting among the
6+ preset temperatures and create the space you want according
to your evolving needs.
11
INSTALLATION INSTRUCTIONS
Getting Started
INSTALLATION CHECKLIST
Electrical Power
■Plug refrigerator into a earthed socket.
Doors
■If doors need to be removed during installation, see the
“Remove and Replace Refrigerator Doors” and “Remove and
Replace Freezer Door Fronts” sections.
■Doors seal completely.
■Refrigerator is level. Adjust leveling feet so they are snug
against the oor.
■Doors are even across the top. (Use door alignment feature if
necessary).
Final Checks
■Remove all shipping material.
■Set temperature controls to the recommended setting.
■Save instructions and other literature.
■In order to receive a more complete assistance, please
register your product on www.hotpoint.eu
Unpack the Refrigerator
Refrigerator Delivery
A minimum door opening of 838 mm (33") is required. If door
opening is 914 mm (36") or less, then removal of doors, drawer
and hinges is required.
Cart the refrigerator from the side for all door openings.
Remove the Packaging
■Remove tape and glue residues from surfaces before
turning on the refrigerator. Rub a small amount of liquid dish
detergent over the adhesive with your ngers. Wipe with warm
water and dry.
■Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
■Dispose of/recycle all packaging materials.
Clean Before Using
After you remove all of the packaging materials, clean inside of
your refrigerator before using it. See cleaning instructions in the
“Refrigerator Care” section.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the ˜oor with
cardboard or hardboard to avoid ˜oor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as ˜oor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
12
Location Requirements
To ensure proper ventilation for your refrigerator, allow for a
1.25 cm space on each side and at the top. Allow for a 5 cm
space behind the refrigerator. If your refrigerator has an ice maker,
allow extra space at the back for the water line connections.
When installing your refrigerator next to a xed wall, leave a 9.5
cm minimum space between the refrigerator and wall to allow the
door to swing open.
NOTE: This refrigerator is intended for use in a location where
the temperature ranges from a minimum of 10°C to a maximum
of 43°C. The preferred room temperature range for optimum
performance, which reduces electricity usage and provides
superior cooling, is between 15°C and 32°C. It is recommended
that you do not install the refrigerator near a heat source, such as
an oven or radiator.
Electrical Requirements
IMPORTANT: Installation and electrical connection must
be carried out by a qualied technician according to the
manufacturer’s instructions and in compliance with the local
safety regulations.
■The refrigerator is designed to operate on a separate
220-240 V, 10 A, 50-60 Hz circuit.
■Make sure the voltage specied on the rating plate
corresponds to that of your home.
■It must be possible to disconnect the appliance from the
power supply by unplugging it or by means of a main two pole
switch installed upstream of the socket.
■If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection:
Recommended Earthing Method
220-240 V 50 Hz, 220 V 60 Hz, or 230/240 V 50 Hz AC only 10 A
fused and earthed electrical supply is required.
For Australia and New Zealand:
Your new appliance has been especially manufactured to meet all
Australian Standards and Conditions.
Some notations in the installation instructions may refer to
electrical requirements in other countries, so we draw your
particular attention to these specic notes.
Your appliance needs to be plugged into a 230/240 V 50 Hz AC
only 10 A earthed socket.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
1.25 cm
9.5 cm
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Type B Type E and F
Type I Type M Type G
Type N
Electrical Requirements (Great Britain and Ireland only)
IMPORTANT: This refrigerator must be earthed.
Fuse Replacement
If the main lead of this refrigerator is tted with a BS1363A,
13 A fused plug, to replace a fuse in this type plug use an A.S.T.A.
approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13 A fuse into the fuse cover.
3. Reinsert both the fuse and its cover into the plug.
IMPORTANT: The fuse cover must be retted when changing a
fuse. If fuse cover is lost, the plug must not be used until a correct
replacement cover is tted. A correct replacement is identied by
the colour insert or colour “word” embossed on the base of the
plug. Replacement fuse covers are available at your local
electrical shop.
For the Republic of Ireland (only):
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the 2-pin,
side earth type.
Socket/Plug (valid for both countries):
If the tted plug is not suitable for your socket, please contact
After-sales Service for further instruction. Please do not attempt
to change the plug yourself. This procedure needs to be carried
out by a qualied technician in compliance with the
manufacturer’s instructions and current standard safety
regulations.
A
A. Fuse cover
B. Fuse
B
13
Electrical Requirements (Great Britain and Ireland only)
IMPORTANT: This refrigerator must be earthed.
Fuse Replacement
If the main lead of this refrigerator is tted with a BS1363A,
13 A fused plug, to replace a fuse in this type plug use an A.S.T.A.
approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13 A fuse into the fuse cover.
3. Reinsert both the fuse and its cover into the plug.
IMPORTANT: The fuse cover must be retted when changing a
fuse. If fuse cover is lost, the plug must not be used until a correct
replacement cover is tted. A correct replacement is identied by
the colour insert or colour “word” embossed on the base of the
plug. Replacement fuse covers are available at your local
electrical shop.
For the Republic of Ireland (only):
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the 2-pin,
side earth type.
Socket/Plug (valid for both countries):
If the tted plug is not suitable for your socket, please contact
After-sales Service for further instruction. Please do not attempt
to change the plug yourself. This procedure needs to be carried
out by a qualied technician in compliance with the
manufacturer’s instructions and current standard safety
regulations.
Temperature
This refrigerator is designed for operation in places where the
temperature comes within the following ranges, according to
climatic class shown on the rating plate. The refrigerator may not
work properly if it is left for a long time at a temperature outside
the specied range.
NOTE: It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Climatic Class Amb. T. (°C) Amb. T. (°F)
SN From 10 to 32 From 50 to 90
N From 16 to 32 From 61 to 90
ST From 16 to 38 From 61 to 100
T From 16 to 43 From 61 to 110
A
A. Fuse cover
B. Fuse
B
14
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening to see whether or not you need to remove refrigerator doors to move refrigerator into
your home. If door removal is necessary, see the following instructions.
IMPORTANT: If refrigerator was previously installed and you are moving it out of the home, turn refrigerator control off before you begin
removing the doors. Unplug refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather required tools and read all instructions before removing doors.
TOOLS NEEDED: 6 mm socket wrench, 5 mm socket wrench and #2 Phillips screwdriver.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
A
Top Left Hinge
Middle Left Hinge
Top Left Hinge Cover Top Right Hinge Cover
A. 5 mm socket screws
A. Hinge A. Hinge
A. Top Hinge Cover screws
B. Top Hinge Cover
A. Top Hinge Cover screws
B. Top Hinge Cover
Top Right Hinge
Middle Right Hinge
A. 5 mm socket screws
A
A
A
B
A
B
A
15
Remove Refrigerator Doors
Remove Right-Hand Door
1. Unplug refrigerator or disconnect power.
2. Keep refrigerator doors closed until you are ready to lift them
free from the cabinet.
NOTE: Provide additional support for refrigerator door while the
hinges are being removed. Do not depend on the door gasket
magnets to hold the door in place while you are working.
3. Using a Phillips screwdriver, remove cover from top hinge.
4. Using 5 mm socket wrench, remove four screws from top
hinge and set aside.
5. Lift refrigerator door from the middle hinge pin. The top hinge
will come away with the door.
Remove Left-Hand Door
IMPORTANT: The wiring for UI run through left-hand door hinge,
so they must be disconnected before removing the door.
1. Using a Phillips screwdriver, remove cover from top hinge.
2. Disconnect two wiring plugs located on top of the door hinge.
■Grasp each side of wiring plugs. With your left thumb,
press down to release the catch and pull the sections of
the plugs apart.
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
A. Top hinge cover screw
B. Top hinge cover
C. 5 mm socket screws
D. Top hinge
A
B
D
C
A. Top hinge cover screw
B. Top hinge cover
A
B
A. Wiring Plug
B. Ground (earth) connector
A
B
16
3. Using 5 mm socket wrench, remove four internal screws from
top hinge and set aside.
NOTE: Provide additional support for refrigerator door while
hinges are being removed. Do not depend on the door gasket
magnets to hold the door in place while you are working.
4. Lift refrigerator door from bottom hinge pin. The top hinge will
come away with door.
NOTE: It may not be necessary to remove bottom hinges and
brake feet assemblies to move the refrigerator through a doorway.
■Only if necessary, use 6 mm socket wrench and #2 Phillips
screwdriver to remove middle hinge.
Replace Right-Hand Refrigerator Door
1. Set right-hand door onto middle hinge pin.
2. Insert top hinge pin into open hole in top of refrigerator door.
3. Using four 5 mm socket screws, fasten hinge to cabinet. Do
not tighten screws completely.
Replace Left-Hand Refrigerator Door
1. Set left-hand door onto middle hinge pin.
2. Using four 5 mm socket screws, fasten hinge to cabinet. Do
not tighten screws completely.
3. Reconnect electrical wiring.
■Push together two sections of wiring plug.
■Reconnect earth wire to hinge screw.
Final Steps
1. Completely tighten eight 5 mm socket screws.
2. Replace top hinge covers.
Remove and Replace Freezer/Flexi
Freeze Door
1. Keep freezer doors closed until you are ready to lift them free
from cabinet.
NOTE: Provide additional support for freezer door while hinges
are being removed. Do not depend on door gasket magnets to
hold door in place while you are working.
■Using a #2 Phillips screwdriver and 6 mm socket wrench to
remove middle hinge from cabinet.
■Lift freezer door from the bottom hinge pin.
A. 5 mm socket screws
B. Top Hinge
A
B
A. Middle hinge
A
A. Bottom hinge
A
17
Final Steps
1. Plug into an grounded (earthed) socket.
2. Return all removable parts and food to the drawers.
Refrigerator Levelling
1. Move refrigerator to its nal location.
2. Using hand, rotate the brake feet. Turn them counterclockwise
until the rollers are off the oor and both brake feet are snug
against the oor. This keeps refrigerator from rolling forward
when opening the doors.
IMPORTANT: If you need to make further adjustments
involving brake feet, you must turn both brake feet same
amount to keep the refrigerator level.
3. Use a level to make sure refrigerator is level from side to side
and front to back.
Accessories
To order accessories, contact the dealer from whom you
purchased your refrigerator.
Assistance or Service
Before calling for assistance or service, please check the
"Troubleshooting" section. It may save you the cost of a service
call. If you still need help, follow the instructions below.
If you need replacement parts
To locate factory-specied replacement parts in your area,
contact the dealer from whom you purchased your refrigerator.
Warranty
Contact the dealer from whom you purchased refrigerator for
warranty information.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You
can nd this information on the model and serial number label,
located on the inside wall of the fresh food compartment.
Dealer name
Serial number
Address
Phone number
Model number
Purchase date
Refer to hotpoint.eu to contact.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A
A. Brake feet
18
Using the Controls
The touch-activated controls are located on the left hand refrigerator door. The control panel includes information about various buttons
and indicators. Refrigerator and freezer temperature indicator shows last temperature set point.
1. Sound and Vacation mode Button
2. Freezer Compartment BUTTON & INDICATOR
3. Freezer Mid Freeze Fast Chill INDICATORS
4. Convertible Zone BUTTON & INDICATOR
5. Wine, Fridge, Meat & Fish INDICATORS
6. Refrigerator Compartment BUTTON & INDICATOR
7. Lock INDICATOR
8. Lock and Celsius/Fahrenheit BUTTON
9. Fast Cool BUTTON and INDICATOR
10. Door Open INDICATOR
11.
12.
Fahrenheit INDICATOR
13.
Celsius INDICATOR
14.
Fast Freeze INDICATOR
15.
16.
Sound Off INDICATOR
Vacation Mode INDICATOR
Demo Mode INDICATOR
The Control Panel will automatically turn off after one minute of inactivity. To turn on the control panel, press any key.
Viewing and Adjusting Temperature Set Points
Adjusting Fresh Food and Freezer Compartment Temperature:
For your convenience, your refrigerator and freezer controls are
preset at the factory.
When you rst install your refrigerator, make sure that the
controls are still set to the recommended set points. The factory
recommended set points are 3°C for the refrigerator and -18°C for
the freezer.
Pressing Refrigerator or Freezer Temperature button will toggle
through temperature set points in Celsius (°C).
IMPORTANT:
■Wait 24 hours before you put food into refrigerator. If you add
food before refrigerator has cooled completely, your food may
spoil.
NOTE: Adjusting the set points to a colder-than
recommended setting will not cool compartments any faster.
■If the temperature is too warm or too cold in the refrigerator
or freezer, rst check the air vents to be sure they are not
blocked before adjusting the controls.
■The recommended settings should be correct for normal
household use. The controls are set correctly when milk or
juice is as cold as you like and when ice cream is rm.
NOTE: Areas such as a garage, basement or porch may have
higher humidity or extreme temperatures. You may need to
adjust the temperature away from the recommended settings
to accommodate for these conditions.
■Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
NOTE: To toggle the temperature between degrees Celsius and
Fahrenheit, touch and hold "Max Ice" and "Max cool" buttons for
3 seconds and the temperature display will change.
Flexi Freeze Setting
Convertibility function allows you to toggle preset temperature
for Convertible Compartment. While toggling, the selected
temperature displays in the user interface. Press and hold the
convertible zone temperature button for 3 seconds to change
between refrigerator and freezer presets.
10 912 1116
15
13
1 2 3 4 65 7 8
14
19
Symbol Function Temperature
Traditional Freezer: Food
already frozen and fresh food
for maximum 1 month
-16°C to -22°C
Mild Freezer: Food already
frozen for maximum 1 month
-12°C
Soft Freezer: Food already
frozen for maximum 1 month
-7°C
Wine 10°C
Veggies 4°C
Meat and Fish 0°C
When adjusting temperature set points, use the following
chart as a guide:
CONDITION TEMPERATURE ADJUSTMENT
Refrigerator too cold Refrigerator setting 1° higher
Refrigerator too warm Refrigerator setting 1° lower
Freezer too cold Freezer setting 1° higher
Freezer too warm/
too little ice
Freezer setting 1° lower
Fast Cool
Fast Freeze
Vacation Mode
This mode is designed to avoid your appliance from wasting
energy during times when it's not in regular use (when you are on
vacation for example).
By selecting this function the temperature of fresh food
compartment will automatically be set to 12°C. This feature is
not applicable to the Freezer and variable temperature
compartments.
■To use the Vacation mode, press mode button until Holiday
mode indicator is lit on the display.
■To exit the Vacation mode, press the mode button until no
mode icon is lit on the display.
■Adjusting the refrigerator temperature will automatically turn
off the Vacation Mode feature.
IMPORTANT: If this mode is selected then all food and drinks
must be removed from fresh food compartment.
Sound ON-OFF
Press and hold “Mute” button for 3 seconds to toggle the sound
ON-OFF. If you turn on the sound, the “Sound” icon will light up
Key Lock
■Press and hold the Lock button for 3 seconds to activate lock
feature.
■To deactivate lock, press and hold the Lock button for 3
seconds.
The lock feature will ignore all interaction with control panel until
the user unlocks the control panel. This feature is meant to avoid
unintentional changing of settings.
Demo Mode
This mode is used when refrigerator is on display in a retail
shop or if you want to turn the cooling off and deactivate all
other functions (except interior lighting).
Additional Features
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the
refrigerator door(s) or freezer drawer is open for 5 minutes and
cooling is turned on. The alarm will repeat every 2 minutes. Close
all doors and drawer to turn it off.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, touch any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
Water Filter Reset and Indicator
Displays the status of the water lter. To reset the lter, press
Water lter reset button for 3 seconds. After countdown, the icon
will blink 3 times and the lter reset operation is completed.
The Water Filter status lights on the internal controls will let you
know when to change your water lter.
nORDER FILTER (Yellow): Order a replacement water lter.
nREPLACE FILTER (RED): Replace the water lter. While
you are dispensing water, "Replace Filter" icon will ash
constantly from beginning to the end of dispensing. After 14
days without replacing the water lter, the "Replace Filter"
icon will blink 7 times and an alert tone will sound 3 times
at the end of dispensing. See the "Water Filtration System"
section.
NOTE: REPLACE FILTER will remain illuminated if a lter reset is
not done.
on the display.
The Fast Cool feature assists with periods of high refrigerator use,
full grocery loads, or temporarily warm room temperatures. When
turning on the Fast cool, the refrigerator compartment temperature
will cool down faster than normal settings.
■To turn on the Fast Cool feature, press and hold the
Refrigerator T emperature button for 3 seconds. When feature
is activated, the Fast Cool icon will be illuminated. The Fast
Cool feature will remain on for 2 hours unless manually turned
off.
■To manually turn off the Fast Cool feature, press and hold the
Refrigerator T emperature button for 3 seconds. The Fast
Cool icon will turn off when feature is not activated.
■Adjusting refrigerator temperature will automatically turn off the
Fast Cool feature.
The amount of fresh food (in kg) that can be frozen in 24 hours is
indicated on the appliance rating plate. When turning on the Fast
Freeze, the freezer compartment temperature will cool down
faster than normal settings.
■Press Freezer Temperature button for 3 seconds (until the
Fast Freeze Indicator lights up), 30 hours before placing fresh
food in the freezer. After placing fresh food in the freezer,
30 hours on Fast Freeze function is generally sufficient; After
50 hrs the fast freeze function automatically deactivates.
■To manually turn off the Fast Freeze feature, press and hold
the Freezer Temperature button for 3 seconds. The Fast
Freeze icon will turn off.
■Adjusting the freezer temperature will automatically turn off
the Fast Freeze feature.
■If you turn on Demo mode, the “Demo” icon will light up on
the display.
■Exit Demo mode by pressing and holding
the "Measured Fill" and "Water Filter Reset" button
simultaneously for 3 seconds.
20
Lighting the Refrigerator
The refrigerator has an interior light that comes on any time door is opened.
NOTE: The light is LED which does not need to be replaced. If the LED does not illuminate when the door is opened, call service.
REFRIGERATOR USE
Opening and Closing Doors
There are two fresh food compartment doors. The doors can
be opened and closed either separately or together. There is a
vertically hinged seal on left refrigerator door.
■When left-side door is opened, hinged seal automatically folds
inward so that it is out of the way.
■When both doors are closed, the hinged seal automatically
forms a seal between two doors.
NOTE: When closing the door, the hinged seal should be in
correct position (be bent inside). Otherwise it will hit the right door
or the xing shaft.
The fresh food compartment door switch is located in top left and
right hinge cover.
■For Freezer and Multi Temperature Zone, door switch is
located in the bottom mullion.
■The door switch uses magnet to sense door opening/closing.
■Ensure there are no magnet or electronic devices (Speaker,
Coolvox® etc.) within 7.62 cm of the hinge cap.
NOTE: The light will not turn on if door opening is not detected.
Shelf Height Adjustment
Shelf height can be adjusted by changing its location from bottom
support to upper support and vice versa.
■Open right side door and left side door till 130º.
A. Hinged seal
A
A
A. Hinge cover
130° 130°
21
SHELVES, BINS, AND DRAWERS
Shelves and Shelf Frames
The shelves in your refrigerator are adjustable to meet your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to t different heights of items will make
nding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open and save energy.
Shelf Height Adjustment
Shelf height can be adjusted by changing the adjustable shelf
mounts between their vertical and horizontal positions.
1. Carefully lift the shelf off the shelf mounts and turn the ipper
to the desired orientation.
2. Repeat for remaining shelf mounts.
3. Apply pressure to the top of the shelf to ensure the shelf is
properly seated on the shelf mounts.
NOTES:
nYou will need to remove middle shelf rst before removing
top shelf.
4. Remove the bottom shelf by lifting it up and out of the
shelf supports. Then pull the shelf forward and tilt up to a
vertical position. Turn the shelf at an angle and pull out of
the refrigerator.
5. Replace the bottom shelf by putting the shelf in the
refrigerator at an angle with the shelf up. Lift the front of the
shelf down and in until rear shelf drops into the shelf supports.
Lower the front of the shelf and make sure that
the shelf is in position.
Crisper Drawers
To remove and replace the drawers:
1. Grasp the handle at the bottom of the drawer and slide the
drawer straight out to the stop. Lift the drawer off the bottom
guide.
2. Replace the drawer by placing it on the bottom drawer guide
and pushing it past the drawer stop into position.
Refrigerator Door Bins
The bins on your refrigerator door are adjustable to meet your
individual storage needs. The bins make it easy to customize door
storage to hold gallon containers.
Door Bin Divider (on some models)
This divider ts in the door bin to divide the bin and elevate
smaller items at the back of the bin.
22
Freezer Storage Compartments
Easy Access Tray
Easy Access tray is useful to easily access frequently used
products, freeze or simply store leftovers or small items.
Freezer Drawers
Fast Freeze compartment
■Use this drawers to freeze a bigger amount of fresh or cooked
food (in the best or in the fastest way).
■Fast Freeze option allows you to store all your frozen food
safely and transparently.
NOTE: Freezer temperature might be cooled down to be same as
Flexible Freezer Compartment temperature, when Freezer set to
warmer than Flexible Freezer compartment.
Convertible Zone
nUse this drawers to freeze a bigger amount of fresh or cooked
food (in the best or in the fastest way)
nUse Convertible Zone to store all kinds of food in the ideal
preservation environment. Adjusting the settings it can be
used to store wine (10°C), fruits and veggies (4°C), Meat
and sh (0°C), weekly meals (-7°C), ice cream and desserts
(-12°C) and hard freeze food (-16°C or less).
Refrigerator Door Bins
The bins on your refrigerator door are removable to meet your
individual storage needs.
For maximum freezer capacity, you may remove the freezer
drawer to expose the freezer shelf.
To remove the upper drawer:
1. Grasp handle of the drawer and slide drawer straight out to
the stop. Lift drawer off the bottom guide.
2. Replace/putting back drawer stop into position.
Easy Access Tray
Convertible zone
Drawers
Fast Freeze
Drawers
23
REFRIGERATOR CARE
Cleaning
All of the Refrigerator, Freezer and Convertible Zone sections
defrost automatically. However, clean all the sections about once
a month to avoid build-up of odours. Wipe up spills immediately.
Exterior Cleaning
Fingerprint-Resistant Stainless
IMPORTANT:
■Avoid exposing stainless steel appliances to caustic or
corrosive elements such as high-salt, high-moisture, or high-
humidity environments. Damage due to exposure to these
elements is not covered under the warranty.
DO USE DO NOT USE
Soft, clean cloth Abrasive cloths
Paper towels or newsprint
Steel-wool pads
Warm, soapy water with
a mild detergent Abrasive powders or liquids
Window sprays
Ammonia
Acidic or vinegar-based cleaners
Oven cleaners
Flammable uids
NOTES:
■If unintentional contact does occur, clean plastic part with a
sponge and mild detergent in warm water. Dry thoroughly with
a soft cloth.
■Just because a cleaner is a liquid does not mean it is non-
abrasive. Many liquid cleansers formulated to be gentle on tile
and smooth surfaces still damage stainless steel.
■Citric acid permanently discolours stainless steel.
■To avoid damaging the nish of your stainless steel
refrigerator:
Do not allow these substances to remain on the nish:
Mustard Citrus-based sauces
Tomato juice Citrus-based products
Marinara sauce
Interior Cleaning
IMPORTANT: Refrigerator shelves with under-shelf, LED lighting
are not dishwasher safe.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing
petroleum products on plastic parts, interior and door liners,
or gaskets.
3. Plug in refrigerator or reconnect power.
Condenser
This refrigerator has skin condenser on both sides of refrigerator.
It is normal to feel warm on the sides.
Lights
The lights in both the fresh food and freezer compartments are
LEDs which do not need to be replaced. If the lights do not
illuminate when the door is opened, contact the dealer from
whom you purchased your refrigerator.
Holiday and Moving Care
Holidays
If You Choose to Leave the Refrigerator On While You’re
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
■Press the switch to Off (O) for the door ice maker.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You Leave:
NOTE: Put refrigerator in Demo Mode while on Holiday. See the
“Using the Controls” section.
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■Turn off water supply to the ice maker at least 1 day ahead
of time.
■When last load of ice drops, press the switch to Off
(O) for display to be unlit on the top inside of the
refrigerator, depending on your model.
3. Empty ice bin.
4. Turn off temperature controls. See the “Using the Controls”
section.
5. Clean refrigerator, wipe it and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odours and
mould from building up.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
24
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■Turn off water supply to the ice maker at least 1 day ahead
of time.
■Disconnect water line from the back of the refrigerator.
■When last load of ice drops, press the switch to Off (O)
either on the ice maker or the control, depending on your
model.
2. Remove all food from refrigerator and pack all frozen food in
dry ice.
3. Empty ice bin.
4. Unplug refrigerator.
5. Clean, wipe and dry thoroughly.
6. Take out all removable parts, wrap them well and tape them
together so they don’t shift and rattle during the move.
7. Depending on the model, raise the front of the refrigerator so
it rolls more easily or raise the levelling screws so they do not
scrape the oor. See the “Adjust the Doors” or “Refrigerator
Levelling and Door Closing” sections.
8. Tape doors closed and tape the power cable to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
25
TROUBLESHOOTING
If you experience Possible Causes Solution
Refrigerator Operation
The refrigerator will not
operate.
Check electrical supply. Plug the power cable into an earthed socket.
Do not use an extension cable.
Make sure there is power to the socket. Plug in a lamp to see if
the socket is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check controls. Make sure the controls are turned on. See the “Using the
Controls” section.
New installation. Allow 24 hours following installation for refrigerator to cool
completely.
NOTE: Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
Refrigerator control is in Demo mode
(on some models).
If refrigerator is in Demo mode, cooling is turned off and
“Demo” will be illuminated on the control panel. See the “Using
the Controls” section for more information.
The motor seems to run
too much.
High-efciency compressor and fans. Larger, more efcient refrigerators run longer at lower, more
energy efcient speeds.
The room or outdoor temperature is
hot.
It is normal for refrigerator to work longer under these
conditions. For optimum performance, place refrigerator in an
indoor, temperature-controlled environment. See the “Location
Requirements” section.
A large amount of warm food has
been recently added.
Warm food will cause refrigerator to run longer until the air cools
to the desired temperature.
The door(s) are opened too frequently
or for too long.
Warm air entering refrigerator causes it to run more. Open the
door less often.
The refrigerator door or freezer drawer
is open.
Make sure refrigerator is level. See the “Refrigerator Levelling
and Door Closing” section. Keep food and containers from
blocking the door.
The refrigerator control is set too cold. Adjust refrigerator control to a less-cold setting until the
refrigerator temperature is as desired.
The door or drawer gasket is dirty,
worn, or cracked.
Clean or change the gasket. Leaks in the door seal will
cause refrigerator to run longer in order to maintain desired
temperatures.
First try the solutions suggested here to possibly avoid a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
26
TROUBLESHOOTING
If you experience Possible Causes Solution
The lights do not work. Your refrigerator is equipped with
LED lighting which does not need
to be replaced.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service
or assistance.
Doors have been open longer than
10 minutes.
Close the doors and drawer to reset and open to resume
lighted task.
The door switch is not sensing the
door opening.
Ensure there are no magnets or electronic devices within 7.6
cm (3") of the hinge cover.
The Temperature Control UI does
not turn on.
The Temperature Control UI went
to sleep.
Press any button on the UI to wake up the The Temperature
Control UI.
The Temperature Control UI
buttons are not working well.
Try cycling power on the refrigerator to make the buttons
reset. If problem continuous, call for service or assistance.
The Temperature Control UI is not
receiving power.
Check the wiring harness at the door hinge.
Unable to adjust setting on The
Temperature Control UI.
Door is open and Door ajar alarm is
activated.
Close the door.
Unusual Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.”
Below are listed some normal sounds with explanations.
The refrigerator seems noisy. The compressor in your new
refrigerator regulates temperature
more efciently while using less
energy and operates quietly.
Due to this reduction in operating noise, you may notice
unfamiliar noises that are normal.
Sound of the compressor running
longer than expected.
High-efciency compressor and
fans.
Larger, more-efcient refrigerators run longer at lower, more
energy efcient speeds.
Pulsating/Whirring Fans/compressor adjusting to
optimize performance during
normal compressor operation.
This is normal.
Popping Contraction/expansion of inside
walls, especially during initial cool
down.
This is normal.
Hissing/Dripping Flow of refrigerant or ow of oil in
the compressor.
This is normal.
Vibration The refrigerator may not be steady. Adjust the levelling screws and lower the levelling foot rmly
against the oor. See the “Refrigerator Levelling and Door
Closing” section.
Sizzling Water dripping on the heater during
Defrost cycle.
This is normal.
Water running/Gurgling May be heard when ice melts
during the Defrost cycle and water
runs into the drain pan.
This is normal.
First try the solutions suggested here to possibly avoid a service call.
27
TROUBLESHOOTING
If you experience Possible Causes Solution
Temperature and Moisture
Temperature is too warm. The refrigerator has just been
installed.
Allow 24 hours following installation for refrigerator to cool
completely.
The controls are not set
correctly for the surrounding
conditions.
Adjust the controls a setting colder. Check the temperature in 24
hours. See the “Using the Controls” section.
The door(s) are opened often
or not closed completely.
Allows warm air to enter
refrigerator.
Minimize door openings and keep doors fully closed.
A large load of food was
recently added.
Allow several hours for refrigerator to return to normal temperature.
Demo mode is on. Turn off the Demo mode. See the "Using the Control" section.
Holiday mode is on. Turn off the Holiday mode. See the "Using the Control" section.
Temperature is too cold in the
refrigerator/crisper.
The refrigerator air vent(s)
are blocked.
If the air vent located in the middle rear of the fresh food
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
The controls are not set
correctly for the surrounding
conditions.
Adjust the controls a setting warmer. Check the temperature in 24
hours. See the “Using the Controls” section.
Temperature is too cold in the
temperature controlled drawer.
The control is not set
correctly for the items stored
in drawer.
Adjust the temperature setting. See the “Using the Controls” in the
“Refrigerator Use” section.
There is interior moisture build-
up.
NOTE: Some moisture build-up
is normal.
The room is humid. A humid environment contributes to moisture build-up.
The door(s) are opened often
or not closed completely.
Allows humid air to enter the
refrigerator.
Minimize door openings and close doors completely.
The door(s) are blocked
open.
Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Storing liquid in open
containers.
This adds humidity to refrigerator interior. Keep all containers tightly
covered.
There is frost/ice build-up in the
freezer compartment.
The door is opened often or
left open.
Minimize door openings and close drawer completely after use.
The door has poor door seal. Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not
set correctly.
See the “Using the Controls” section for recommended
temperature settings.
First try the solutions suggested here to possibly avoid a service call.
28
TROUBLESHOOTING
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for “Door Closing and Door Alignment.”
If you experience Possible Causes Solution
Doors
The doors will not close
completely.
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Recently installed Remove all packaging materials.
The doors are difcult to
open.
The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven.
The doors need to be aligned or the
refrigerator needs to be levelled.
If you need to align door please call for service.
The refrigerator is unsteady
or it rolls forward when
opening and closing doors.
The refrigerator brake feet are not
snug against the oor.
Turn both brake feet (one on each side) counterclockwise, the
same amount, until they are snug against the oor. See the
“Refrigerator Levelling and Door Closing” section.
First try the solutions suggested here to possibly avoid a service call.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
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W11462358A