Table of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Copy
- Scan
- For more information
- Set up Scan to Email
- Set up Scan to Network Folder
- Introduction
- Before you begin
- Step one: Access the HP Embedded Web Server
- Step two: Set up Scan to Network Folder
- Method one: Use the Scan to Network Folder Wizard
- Method two: Use Scan to Network Folder Setup
- Step one: Begin the configuration
- Step two: Configure the Scan to Network Folder settings
- Step three: Complete the configuration
- Set up Scan to USB Drive
- Set up Scan to SharePoint® (Flow models only)
- Scan to email
- Scan to network folder
- Scan to USB drive
- Scan to SharePoint
- Scan to job storage
- HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- For more information
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder – 31.13.yz
- Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1
- Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2
- Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.D3
- Clear paper jams in the heated pressure roller (HPR) - 13.xx.xx, 15.5x.xx, 66.Bx.xx, 17.B3.xx
- Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az
- Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z
- Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz; 15.38.yz; 15 ...
- Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.yz
- Clear paper jams in the inner finisher (774dns, 779dns, 780dns, and 785zs model only) - 15.51.yz; 15 ...
- Clear staple jams (774dns, 779dns, 780dns, and 785zs model only) - 15.63.yz
- Clear paper jams in the floor standing finisher rear door (785z+ model only)
- Clear paper jams in the floor standing finisher front door (785z+ model only)
- Clear staple jams in the floor standing finisher (785z+ model only)
- Improve print quality
- Introduction
- Check the cartridge status
- Update the printer firmware
- Change the print quality setting
- Print from a different software program
- Check paper and quality settings
- Check grayscale and black settings
- Adjust color settings (Windows)
- Check paper and the printing environment
- Visually inspect the cartridge
- Clean the printer
- Try a different print driver
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Check the fit-to-page setting
- Clean the pickup rollers and separation pad in the document feeder
- Send to a different fax machine
- Check the sender's fax machine
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the printer control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
HP Enterprise Color Flow MFP 785z+ User Manual
Displayed below is the user manual for Enterprise Color Flow MFP 785z+ by HP which is a product in the Multifunctionals category. This manual has pages.
Related Manuals

HP PageWide Enterprise Color MFP 780
HP PageWide Enterprise Color Flow MFP 785
HP PageWide Color MFP 774
HP PageWide Color MFP 779
User Guide

Copyright and License
© Copyright 2018 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 5, 1/2019
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UNIX® is a registered trademark of The Open
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
For more information .............................................................................................................................................................. 1
Caution icons ............................................................................................................................................................................. 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer front view—774dn, 774dns, 779dn, 779dns, 780dn, 780dns,785f models .......... 3
Printer front view—785zs, 785z+ models ................................................................................. 4
Printer back view and interface ports ............................................................................................................... 5
Printer back view and interface ports—774dn, 774dns, 779dn, 779dns, 780dn,
780dns,785f models ...................................................................................................................... 5
Printer back view and interface ports—785zs, 785z+ models .............................................. 6
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ............................................................................... 10
Printer specications ............................................................................................................................................................. 11
Technical specications .................................................................................................................................... 11
Supported operating systems ......................................................................................................................... 17
Mobile printing solutions .................................................................................................................................. 19
Printer dimensions ............................................................................................................................................ 20
Power consumption, electrical specications, and acoustic emissions ................................................... 21
Operating environment range ......................................................................................................................... 22
Printer hardware setup and software installation ............................................................................................................ 23
2 Paper trays .............................................................................................................................................................................................. 25
For more information ............................................................................................................................................................ 25
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 26
Introduction ........................................................................................................................................................ 26
Tray 1 paper orientation ................................................................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 32
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 32
Load paper to Tray 2 ............................................................................................................................................................. 33
Introduction ........................................................................................................................................................ 33
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 35
ENWW iii

Use alternative letterhead mode .................................................................................................................... 39
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 39
Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 40
Introduction ........................................................................................................................................................ 40
HCI paper orientation ........................................................................................................................................ 42
Use alternative letterhead mode .................................................................................................................... 43
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 44
Load and print envelopes ..................................................................................................................................................... 45
Introduction ........................................................................................................................................................ 45
Print envelopes .................................................................................................................................................. 45
Envelope orientation ......................................................................................................................................... 45
Load and print labels ............................................................................................................................................................. 47
Introduction ........................................................................................................................................................ 47
Manually feed labels ......................................................................................................................................... 47
Label orientation ............................................................................................................................................... 48
Congure inner nisher stapling (774dns, 779dns, 780dns, and 785zs model only) ............................................... 49
Congure the default staple location ............................................................................................................. 49
Congure the operation mode ........................................................................................................................ 50
3 Supplies, accessories, and parts .......................................................................................................................................................... 51
For more information ............................................................................................................................................................ 51
Order supplies, accessories, and parts ............................................................................................................................... 52
Ordering .............................................................................................................................................................. 52
Supplies and accessories ................................................................................................................................. 52
Maintenance/long-life consumables (LLC) .................................................................................................... 53
Customer self-repair parts ............................................................................................................................... 54
Replace the cartridges .......................................................................................................................................................... 56
Introduction ........................................................................................................................................................ 56
Cartridge information ....................................................................................................................................... 56
Remove and replace the cartridges ............................................................................................................... 57
Replace the service uid container ..................................................................................................................................... 60
Introduction ........................................................................................................................................................ 60
Remove and replace the service uid container .......................................................................................... 60
Replace the staple cartridge in the inner nisher (774dns, 779dns, 780dns, 785zs models only) ........................ 64
Replace the staple cartridge in the oor standing nisher (785z+ model only) ......................................................... 66
4 Print .......................................................................................................................................................................................................... 69
For more information ............................................................................................................................................................ 69
Print tasks (Windows) ............................................................................................................................................................ 70
How to print (Windows) .................................................................................................................................... 70
Automatically print on both sides (Windows) ............................................................................................... 70
iv ENWW

Manually print on both sides (Windows) ........................................................................................................ 71
Print multiple pages per sheet (Windows) .................................................................................................... 71
Select the paper type (Windows) .................................................................................................................... 72
Additional print tasks ........................................................................................................................................ 73
Print tasks (macOS) ............................................................................................................................................................... 74
How to print (macOS) ........................................................................................................................................ 74
Automatically print on both sides (macOS) ................................................................................................... 74
Manually print on both sides (macOS) ........................................................................................................... 74
Print multiple pages per sheet (macOS) ........................................................................................................ 75
Select the paper type (macOS) ........................................................................................................................ 75
Additional print tasks ........................................................................................................................................ 75
Store print jobs on the printer to print later or print privately ........................................................................................ 77
Introduction ........................................................................................................................................................ 77
Create a stored job (Windows) ........................................................................................................................ 77
Print a stored job ............................................................................................................................................... 79
Delete a stored job ............................................................................................................................................ 79
Delete a job that is stored on the printer .................................................................................. 79
Change the job storage limit ....................................................................................................... 79
Information sent to printer for Job Accounting purposes ........................................................................... 80
Mobile printing ........................................................................................................................................................................ 81
Introduction ........................................................................................................................................................ 81
Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 81
HP ePrint via email ............................................................................................................................................ 82
HP ePrint software ............................................................................................................................................ 83
AirPrint ................................................................................................................................................................. 83
Android embedded printing ............................................................................................................................. 83
Print from the USB port ......................................................................................................................................................... 85
Introduction ........................................................................................................................................................ 85
Enable the USB port for printing ..................................................................................................................... 85
Print USB documents ........................................................................................................................................ 86
5 Copy .......................................................................................................................................................................................................... 87
For more information ............................................................................................................................................................ 87
Make a copy ............................................................................................................................................................................ 88
Copy on both sides (duplex) ................................................................................................................................................. 90
Additional copy tasks ............................................................................................................................................................. 92
6 Scan .......................................................................................................................................................................................................... 93
For more information ............................................................................................................................................................ 93
Set up Scan to Email .............................................................................................................................................................. 94
Introduction ........................................................................................................................................................ 94
ENWW v

Before you begin ............................................................................................................................................... 94
Step one: Access the HP Embedded Web Server (EWS) ............................................................................. 94
Step two: Congure the Network Identication settings ............................................................................ 95
Step three: Congure the Scan to Email feature .......................................................................................... 96
Method one: Basic conguration using the Email Setup Wizard ........................................... 96
Method two: Advanced conguration using the Email Setup ............................................. 100
Step four: Congure the Quick Sets (optional) ........................................................................................... 104
Step ve: Set up Scan to Email to use Oce 365 Outlook (optional) ..................................................... 105
Introduction ................................................................................................................................. 105
Congure the outgoing email server (SMTP) to send an email from an Oce 365
Outlook account .......................................................................................................................... 105
Set up Scan to Network Folder .......................................................................................................................................... 107
Introduction ...................................................................................................................................................... 107
Before you begin ............................................................................................................................................. 107
Step one: Access the HP Embedded Web Server ....................................................................................... 107
Step two: Set up Scan to Network Folder ................................................................................................... 108
Method one: Use the Scan to Network Folder Wizard .......................................................... 108
Method two: Use Scan to Network Folder Setup .................................................................. 109
Step one: Begin the conguration ....................................................................... 109
Step two: Congure the Scan to Network Folder settings .............................. 109
Step three: Complete the conguration ............................................................. 117
Set up Scan to USB Drive .................................................................................................................................................... 118
Introduction ...................................................................................................................................................... 118
Step one: Access the HP Embedded Web Server ....................................................................................... 118
Step two: Enable Scan to USB Drive ............................................................................................................. 119
Step three: Congure the Quick Sets (optional) ......................................................................................... 119
Default scan settings for Scan to USB Drive setup .................................................................................... 120
Default le settings for Scan to USB Drive setup ....................................................................................... 120
Set up Scan to SharePoint® (Flow models only) ............................................................................................................. 122
Introduction ...................................................................................................................................................... 122
Before you begin ............................................................................................................................................. 122
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 122
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ............................. 123
Quick set scan settings and options for Scan to SharePoint® ................................................................. 124
Scan to email ........................................................................................................................................................................ 127
Introduction ...................................................................................................................................................... 127
Scan to email ................................................................................................................................................... 127
Scan to network folder ....................................................................................................................................................... 130
Introduction ...................................................................................................................................................... 130
Scan to network folder ................................................................................................................................... 130
Scan to USB drive ................................................................................................................................................................. 132
vi ENWW

Introduction ...................................................................................................................................................... 132
Scan to USB drive ............................................................................................................................................ 132
Scan to SharePoint .............................................................................................................................................................. 134
Introduction ...................................................................................................................................................... 134
Scan to SharePoint .......................................................................................................................................... 134
Scan to job storage .............................................................................................................................................................. 136
Introduction ...................................................................................................................................................... 136
Scan to job storage on the printer ................................................................................................................ 136
Print from job storage on the printer ........................................................................................................... 138
HP JetAdvantage business solutions ............................................................................................................................... 139
Additional scan tasks .......................................................................................................................................................... 140
7 Fax .......................................................................................................................................................................................................... 141
For more information .......................................................................................................................................................... 141
Set up fax .............................................................................................................................................................................. 142
Introduction ...................................................................................................................................................... 142
Set up fax by using the printer control panel ............................................................................................. 142
Change fax congurations ................................................................................................................................................. 143
Fax dialing settings ......................................................................................................................................... 143
General fax send settings .............................................................................................................................. 144
Fax receive settings ........................................................................................................................................ 144
Send a fax ............................................................................................................................................................................. 146
Additional fax tasks ............................................................................................................................................................. 148
8 Manage the printer .............................................................................................................................................................................. 149
For more information .......................................................................................................................................................... 149
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 150
Introduction ...................................................................................................................................................... 150
How to access the HP Embedded Web Server (EWS) ............................................................................... 150
HP Embedded Web Server features ............................................................................................................ 151
Information tab ........................................................................................................................... 151
General tab .................................................................................................................................. 152
Copy/Print tab ............................................................................................................................. 153
Scan/Digital Send tab ................................................................................................................ 154
Fax tab .......................................................................................................................................... 155
Troubleshooting tab .................................................................................................................. 155
Security tab ................................................................................................................................. 156
HP Web Services tab .................................................................................................................. 156
Networking tab ........................................................................................................................... 156
Other Links list ............................................................................................................................ 158
Create a Quick Set ................................................................................................................................................................ 159
ENWW vii

Introduction ...................................................................................................................................................... 159
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 159
Step two: Add and manage Quick Sets ........................................................................................................ 160
Add a Quick Set ........................................................................................................................... 160
Edit a Quick Set ........................................................................................................................... 161
Copy a Quick Set ......................................................................................................................... 161
Remove a Quick Set ................................................................................................................... 162
Quick Set settings and options ................................................................................................. 162
Example Quick Sets .................................................................................................................... 167
Congure IP network settings ........................................................................................................................................... 169
Printer sharing disclaimer .............................................................................................................................. 169
View or change network settings ................................................................................................................. 169
Rename the printer on a network ................................................................................................................ 169
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 170
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 170
Link speed and duplex settings .................................................................................................................... 171
Printer security features ..................................................................................................................................................... 172
Introduction ...................................................................................................................................................... 172
Security statements ....................................................................................................................................... 172
Assign an administrator password ............................................................................................................... 172
IP Security ......................................................................................................................................................... 173
Lock the formatter .......................................................................................................................................... 173
Encryption support: HP High Performance Secure Hard Disks ............................................................... 173
Energy-conservation settings ........................................................................................................................................... 174
Introduction ...................................................................................................................................................... 174
Set the sleep timer and congure the printer to use 2 watts or less of power .................................... 174
Set the sleep schedule ................................................................................................................................... 174
HP Web Jetadmin ................................................................................................................................................................. 175
Software and rmware updates ....................................................................................................................................... 175
9 Solve problems ..................................................................................................................................................................................... 177
For more information .......................................................................................................................................................... 177
Customer support ................................................................................................................................................................ 178
Control panel help system ................................................................................................................................................. 179
Restore factory settings ..................................................................................................................................................... 180
Introduction ...................................................................................................................................................... 180
Method one: Restore factory settings from the printer control panel ................................................... 180
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 180
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 181
Change the “Very Low” settings ................................................................................................................... 181
viii ENWW

For printers with fax capability ................................................................................................. 181
Order supplies ................................................................................................................................................. 182
Printer does not pick up paper or misfeeds .................................................................................................................... 183
Introduction ...................................................................................................................................................... 183
The printer does not pick up paper .............................................................................................................. 183
The printer picks up multiple sheets of paper ............................................................................................ 185
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 189
Clear paper jams .................................................................................................................................................................. 190
Introduction ...................................................................................................................................................... 190
Paper jam locations ........................................................................................................................................ 191
Auto-navigation for clearing paper jams ..................................................................................................... 192
Experiencing frequent or recurring paper jams? ....................................................................................... 192
Clear paper jams in the document feeder – 31.13.yz ............................................................................... 193
Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 ............................... 195
Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2 ............................... 198
Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.D3 ..................................................................... 200
Clear paper jams in the heated pressure roller (HPR) - 13.xx.xx, 15.5x.xx, 66.Bx.xx, 17.B3.xx ....... 203
Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az .......................................................................... 206
Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z ....................... 208
Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz;
15.38.yz; 15.48.yz .......................................................................................................................................... 210
Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.yz ........... 212
Clear paper jams in the inner nisher (774dns, 779dns, 780dns, and 785zs model only) -
15.51.yz; 15.62.yz; 15.63.yz; 15.67.yz ....................................................................................................... 217
Clear staple jams (774dns, 779dns, 780dns, and 785zs model only) - 15.63.yz ............................... 219
Clear paper jams in the oor standing nisher rear door (785z+ model only) .................................... 221
Clear paper jams in the oor standing nisher front door (785z+ model only) ................................... 223
Clear staple jams in the oor standing nisher (785z+ model only) ..................................................... 224
Improve print quality ........................................................................................................................................................... 228
Introduction ...................................................................................................................................................... 228
Check the cartridge status ............................................................................................................................. 228
Update the printer rmware ......................................................................................................................... 229
Change the print quality setting ................................................................................................................... 229
Print from a dierent software program .................................................................................................... 229
Check paper and quality settings ................................................................................................................. 229
Check grayscale and black settings ............................................................................................................. 230
Adjust color settings (Windows) ................................................................................................................... 230
Check paper and the printing environment ................................................................................................ 231
Step one: Use paper that meets HP specications ............................................................... 231
Step two: Check the environment ............................................................................................ 231
Visually inspect the cartridge ........................................................................................................................ 232
ENWW ix

Clean the printer .............................................................................................................................................. 233
Print and interpret the Print Quality Report ........................................................................... 233
Clean the printhead .................................................................................................................... 233
Clean the rollers .......................................................................................................................... 234
Try a dierent print driver .............................................................................................................................. 234
Improve copy image quality ............................................................................................................................................... 236
Check the scanner glass for dirt and smudges .......................................................................................... 236
Calibrate the scanner ...................................................................................................................................... 237
Check the paper settings ............................................................................................................................... 238
Check the paper selection options .......................................................................................... 238
Check the image-adjustment settings ........................................................................................................ 238
Optimize copy quality for text or pictures ................................................................................................... 239
Edge-to-edge copying .................................................................................................................................... 239
Improve scan image quality ............................................................................................................................................... 240
Check the scanner glass for dirt and smudges .......................................................................................... 240
Check the resolution settings ....................................................................................................................... 241
Check the image-adjustment settings ........................................................................................................ 242
Optimize scan quality for text or pictures ................................................................................................... 242
Check the output-quality settings ................................................................................................................ 243
Clean the pickup rollers and separation pad in the document feeder ................................................... 243
Improve fax image quality .................................................................................................................................................. 246
Check the scanner glass for dirt and smudges .......................................................................................... 246
Check the send-fax resolution settings ....................................................................................................... 247
Check the image-adjustment settings ........................................................................................................ 248
Optimize fax quality for text or pictures ..................................................................................................... 248
Check the error-correction settings ............................................................................................................. 248
Check the t-to-page setting ........................................................................................................................ 249
Clean the pickup rollers and separation pad in the document feeder ................................................... 249
Send to a dierent fax machine .................................................................................................................... 251
Check the sender's fax machine ................................................................................................................... 251
Solve wired network problems .......................................................................................................................................... 252
Introduction ...................................................................................................................................................... 252
Poor physical connection ............................................................................................................................... 252
The computer is unable to communicate with the printer ....................................................................... 252
The printer is using incorrect link and duplex settings for the network ................................................ 253
New software programs might be causing compatibility problems ...................................................... 253
The computer or workstation might be set up incorrectly ...................................................................... 253
The printer is disabled, or other network settings are incorrect ............................................................. 253
Solve wireless network problems ..................................................................................................................................... 254
Introduction ...................................................................................................................................................... 254
Wireless connectivity checklist ..................................................................................................................... 254
x ENWW

The printer does not print after the wireless conguration completes ................................................. 255
The printer does not print, and the computer has a third-party rewall installed .............................. 255
The wireless connection does not work after moving the wireless router or printer .......................... 255
Cannot connect more computers to the wireless printer ........................................................................ 256
The wireless printer loses communication when connected to a VPN .................................................. 256
The network does not appear in the wireless networks list .................................................................... 256
The wireless network is not functioning ..................................................................................................... 256
Reduce interference on a wireless network ............................................................................................... 257
Solve fax problems .............................................................................................................................................................. 258
Checklist for solving fax problems ............................................................................................................... 258
What type of phone line are you using? ................................................................................. 258
Are you using a surge-protection device? .............................................................................. 258
Are you using a phone company voice-messaging service or an answering machine? . 258
Does your phone line have a call-waiting feature? ............................................................... 259
Check fax accessory status ....................................................................................................... 259
General fax problems ..................................................................................................................................... 260
The fax failed to send ................................................................................................................ 260
An Out of Memory status message displays on the printer control panel ........................ 260
Print quality of a photo is poor or prints as a gray box ........................................................ 260
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 260
No fax address book button displays ...................................................................................... 260
Not able to locate the Fax settings in HP Web Jetadmin ..................................................... 260
The header is appended to the top of the page when the overlay option is enabled .... 260
A mix of names and numbers is in the recipients box .......................................................... 260
A one-page fax prints as two pages ........................................................................................ 260
A document stops in the document feeder in the middle of faxing ................................... 261
The volume for sounds coming from the fax accessory is too high or too low ............... 261
Index ........................................................................................................................................................................................................... 263
ENWW xi

xii ENWW

1 Printer overview
For more information
●Caution icons
●Printer views
●Printer specications
●Printer hardware setup and software installation
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 1

Caution icons
CAUTION: Sharp edge in close proximity.
CAUTION: Keep body parts away from moving parts.
CAUTION: Hot surface.
CAUTION: Electrical shock.
2 Chapter 1 Printer overview ENWW

Printer views
●Printer front view
●Printer back view and interface ports
●Control-panel view
Printer front view
Printer front view—774dn, 774dns, 779dn, 779dns, 780dn, 780dns,785f models
23 5 6 7 8 9 10
1
16 15 1314 12
17
18
4
11
1 Left door
2 Easy-access USB printing port
3 Scanner assembly
4 Hardware integration pocket (for connecting accessories and third-party devices)
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Keyboard (785f model only. Push the keyboard in until it clicks, and then pull the keyboard out to use it.)
CAUTION: Close the keyboard when it is not in use.
7 Document-feeder cover (access for clearing jams)
8 Document-feeder input tray
9 Document-feeder output bin and output bin stop
10 Document-feeder output extensions
11 Output bin and output bin stop
12 Right door (access for clearing jams)
13 Duplexer
14 Serial number and product number label
ENWW Printer views 3

15 On/O button
16 Tray 2
17 Front door (access to the cartridges)
18 Service uid container
Printer front view—785zs, 785z+ models
1
34
7
2
6
5 8 9 10 11
12
13
14
17 1619 18
21
15
20
1 Left door
2 Easy-access USB printing port
3 Scanner assembly
4 Hardware integration pocket (for connecting accessories and third-party devices)
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Keyboard. Push the keyboard in until it clicks, and then pull the keyboard out to use it.
CAUTION: Close the keyboard when it is not in use.
7 Output bin and output bin stop
8 Document-feeder cover (access for clearing jams)
9 Document-feeder input tray
10 Document-feeder output bin and output bin stop
11 Document-feeder output extensions
12 Floor-standing nisher (785z+ model only)
13 Floor-standing nisher release latch (785z+ model only)
14 Floor-standing nisher front door (785z+ model only)
4 Chapter 1 Printer overview ENWW

15 On/O button
16 Front door (access to the cartridges)
17 Serial number and product number label
18 3 x 550 paper trays
19 Tray 2
20 Inline nisher (785zs model only)
21 Service uid container
Printer back view and interface ports
Printer back view and interface ports—774dn, 774dns, 779dn, 779dns, 780dn, 780dns,785f models
1
3 4 5 62
1 Stapler cover (dns model only)
2 Power connection
3 Formatter plate (contains the interface ports)
4 Access door to interface ports and cable lock slot
5 Tray 1 (multipurpose tray)
6 Tray 1 extension
The printer includes the following interface ports.
ENWW Printer views 5

4
1
2
53
1 Host USB port for connecting external USB devices
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Fax port (785f model only)
5 Cable lock slot
Printer back view and interface ports—785zs, 785z+ models
1
3
4
7
2
5
6
1 Power connection
2 Stapler cover (785zs model only)
3 Floor-standing nisher rear door (785z+ model only)
4 Formatter plate (contains the interface ports)
5 Access door to interface ports and cable lock slot
6 Chapter 1 Printer overview ENWW

6 Tray 1 (multipurpose tray)
7 Tray 1 extension
The printer includes the following interface ports.
4
1
2
53
1 Host USB port for connecting external USB devices
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Fax port
5 Cable lock slot
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
ENWW Printer views 7

3 4
2
15 6 7
8
9
10
12
13
11
1Home button Select the Home button to return to the Home screen.
2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
3Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard
layout).
4Sign In or Sign Out button Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5Information button Select the information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
●Display Language: Change the language setting for the current user session.
●Sleep Mode: Place the printer into sleep mode.
●Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
●Wireless: View or change wireless connection settings (for the zs and z+ models and for the dn
and f models only when an optional wireless accessory is installed).
●Ethernet: View or change Ethernet connection settings.
●HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
●Fax Number: View the printer fax number (fax models only).
6Help button Select the Help button to open the embedded help system.
7 Current time Displays the current time.
8Copy button Select the Copy button to start a copy job.
9 Copy count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is
highlighted. Swipe the screen sideways to scroll between pages.
8 Chapter 1 Printer overview ENWW

11 Keyboard
(Flow models only)
Flow models include a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before using for print or scan features. A rmware
upgrade does not require that the port be enabled.
13 Hardware integration
pocket (HIP)
For connecting accessory and third-party devices.
ENWW Printer views 9

How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Touch the Settings icon to open the Settings app.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Swipe until the Settings app displays.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Scroll through the Settings app.
10 Chapter 1 Printer overview ENWW

Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
●Technical specications
●Supported operating systems
●Mobile printing solutions
●Printer dimensions
●Power consumption, electrical specications, and acoustic emissions
●Operating environment range
Technical specications
Table 1-1 HP PageWide Enterprise Color MFP 780 and 785
Model name
Product number
780dn
J7Z09A
780dns
J7Z10A
785f
J7Z11A
785zs
J7Z12A
785z+
Z5G75A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
550-sheet paper
tray
NOTE: The printer
supports one
optional input
accessory.
Optional Optional Optional Included Not supported
550-sheet paper
tray and stand
Optional Optional Optional Required Required
3x550-sheet paper
tray
Optional Optional Optional Required
4,000-sheet high-
capacity input (HCI)
feeder
Optional Optional Optional Required Required
300-sheet inner
nisher with
stapler
Not supported Not supported Not supported
3000-sheet
Stapler/Stacker
Finisher
Not supported Not supported Not supported Not supported
Automatic duplex
printing
ENWW Printer specications 11

Table 1-1 HP PageWide Enterprise Color MFP 780 and 785 (continued)
Model name
Product number
780dn
J7Z09A
780dns
J7Z10A
785f
J7Z11A
785zs
J7Z12A
785z+
Z5G75A
Connectivity 10/100/1000
Ethernet LAN
connection with
IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB
port for printing
and scanning
without a
computer and
upgrading the
rmware
Hardware
integration pocket
(HIP) for connecting
accessories and
third-party devices
HP Internal USB
ports
Optional Optional Optional Optional Optional
HP Jetdirect 3000w
NFC/Wireless
Accessory for
printing from
mobile devices
Optional Optional Optional Optional Optional
HP Jetdirect 3100w
NFC/BLE Wireless
Accessory for
printing from
mobile devices.
Not supported Not supported Not supported
HP Jetdirect
2900nw Print
Server Accessory
for wireless
connectivity
Optional Optional Optional Optional Optional
HP Foreign
Interface Harness
(FIH)
Optional Optional Optional Optional Optional
Memory 320 GB HP High-
Performance
Secure Hard Disk
Base memory:
3.5 GB, expandable
to 4.5 GB by adding
DIMM memory
module
Not supported Not supported Not supported
Base memory:
5.6 GB, expandable
to 6.6 GB by adding
DIMM memory
module
Not supported Not supported
12 Chapter 1 Printer overview ENWW

Table 1-1 HP PageWide Enterprise Color MFP 780 and 785 (continued)
Model name
Product number
780dn
J7Z09A
780dns
J7Z10A
785f
J7Z11A
785zs
J7Z12A
785z+
Z5G75A
HP Secure High
Performance Hard
Disk Drive (FIPS)
Optional Optional Optional Optional Optional
Security HP Trusted
Platform Module
for encrypting all
data that passes
through the printer
Control-panel
display and input
Color touchscreen
control panel
Retractable
keyboard
Not supported Not supported
Print Prints 45 pages per
minute (ppm) on
A4 and letter-size
paper in
Professional mode.
Prints 65 ppm on
A4 and letter-size
paper in General
Oce mode.
Prints 55 ppm on
A4 and letter-size
paper in
Professional mode.
Prints 75 ppm on
A4 and letter-size
paper in General
Oce mode.
Easy-access USB
printing (no
computer required)
Store jobs in the
printer memory to
print later or print
privately
Fax Optional Optional
Copy and scan Copies at speeds of
up to 45 ppm on
A4 and letter-size
paper.
Copies at speeds of
up to 55 ppm on
A4 and letter-size
paper.
ENWW Printer specications 13

Table 1-1 HP PageWide Enterprise Color MFP 780 and 785 (continued)
Model name
Product number
780dn
J7Z09A
780dns
J7Z10A
785f
J7Z11A
785zs
J7Z12A
785z+
Z5G75A
200-page
document feeder
with dual-head
scanning for
single-pass duplex
copying and
scanning
HP EveryPage
Technologies
including ultrasonic
multi-feed
detection
Not supported Not supported
Embedded optical
character
recognition (OCR)
provides the ability
to convert printed
pages into text that
can be edited or
searched using a
computer.
Not supported Not supported
SMART Label
feature provides
paper-edge
detection for
automatic page
cropping
Not supported Not supported
Automatic page
orientation for
pages that have at
least 100
characters of text.
Not supported Not supported
Automatic tone
adjustment sets
contrast,
brightness, and
background
removal for each
page.
Not supported Not supported
Digital Send Scan to E-mail,
Scan to USB Drive,
and Scan to
Network Folder
Scan to
SharePoint®
Not supported Not supported
14 Chapter 1 Printer overview ENWW

Table 1-2 HP PageWide Color MFP 774 and 779
Model name
Product number
774dn
4PZ43A
774dns
4PZ44A
779dn
4PZ45A
779dns
4PZ46A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
550-sheet paper tray
NOTE: The printer
supports one optional
input accessory.
Optional Optional Optional Optional
550-sheet paper tray
and stand
Optional Optional Optional Optional
3x550-sheet paper
tray
Optional Optional Optional Optional
4,000-sheet high-
capacity input (HCI)
feeder
Optional Optional Optional Optional
300-sheet inner
nisher with stapler
Not supported Not supported
Automatic duplex
printing
Connectivity 10/100/1000 Ethernet
LAN connection with
IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port
for printing and
scanning without a
computer and
upgrading the
rmware
Hardware integration
pocket (HIP) for
connecting accessories
and third-party devices
Optional Optional Optional Optional
HP Internal USB ports Optional Optional Optional Optional
HP Jetdirect 3000w
NFC/Wireless
Accessory for printing
from mobile devices
Optional Optional Optional Optional
HP Jetdirect 3100w
NFC/BLE Wireless
Accessory for printing
from mobile devices
Optional Optional Optional Optional
ENWW Printer specications 15

Table 1-2 HP PageWide Color MFP 774 and 779 (continued)
Model name
Product number
774dn
4PZ43A
774dns
4PZ44A
779dn
4PZ45A
779dns
4PZ46A
HP Jetdirect 2900nw
Print Server Accessory
for wireless
connectivity
Optional Optional Optional Optional
HP Foreign Interface
Harness (FIH)
Optional Optional Optional Optional
Memory Base memory: 16 GB,
expandable to 128 GB
by adding DIMM
memory module
HP 128 GB eMMC
module
Optional Optional Optional Optional
Security HP Trusted Platform
Module for encrypting
all data that passes
through the printer
Control-panel display
and input
Color touchscreen
control panel
Print Prints 35 pages per
minute (ppm) on A4
and letter-size paper in
Professional mode.
Prints 55 ppm on A4
and letter-size paper in
General Oce mode.
Prints 45 ppm on A4
and letter-size paper in
Professional mode.
Prints 65 ppm on A4
and letter-size paper in
General Oce mode.
Easy-access USB
printing (no computer
required)
Store jobs in the
printer memory to
print later or print
privately
Fax Optional Optional Optional Optional
Copy and scan Copies at speeds of up
to 35 ppm on A4 and
letter-size paper.
Copies at speeds of up
to 45 ppm on A4 and
letter-size paper.
16 Chapter 1 Printer overview ENWW

Table 1-2 HP PageWide Color MFP 774 and 779 (continued)
Model name
Product number
774dn
4PZ43A
774dns
4PZ44A
779dn
4PZ45A
779dns
4PZ46A
200-page document
feeder with dual-head
scanning for single-
pass duplex copying
and scanning
Digital Send Scan to E-mail, Scan to
USB Drive, and Scan to
Network Folder
Supported operating systems
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic HP PCL 6 print drivers, HP print drivers for macOS, and
to the software installer.
Windows: Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. Or go to the printer-
support website for this printer: www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP to download the print driver
or the software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to
install the HP print driver.
1. Go to 123.hp.com/PageWide.
2. Follow the steps provided to download the printer software.
Table 1-3 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Notes
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features and page sizes in the print driver
are not supported.
Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features and page sizes in the print
driver are not supported.
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
ENWW Printer specications 17

Table 1-3 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Notes
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features and page sizes in
the print driver are not supported.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.11 El Capitan, macOS 10.12
Sierra, macOS 10.13 High Sierra
Download HP Easy Start from 123.hp.com/
PageWide, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
18 Chapter 1 Printer overview ENWW

Table 1-4 Minimum system requirements
Windows macOS
●Internet connection
●Dedicated USB 1.1 or 2.0 connection or a network connection
●2 GB of available hard-disk space
●1 GB RAM (32-bit) or 2 GB RAM (64-bit)
●Internet connection
●Dedicated USB 1.1 or 2.0 connection or a network connection
●1.5 GB of available hard-disk space
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less
than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB
printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If
a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc,
which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-
only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not
install this service.
To uninstall the service, open the Control Panel, then select Programs or Programs and Features, then select
Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●Wi-Fi Direct (wireless models only, with HP Jetdirect 3000w NFC Wireless accessory installed)
●Wireless Station (wireless models only, with HP Jetdirect 3000w NFC Wireless accessory or HP 2900nw
wireless print server installed)
●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●HP ePrint app (Available for Android and iOS)
●HP ePrint software
●Google Cloud Print
●AirPrint
●Android Printing
●Windows 10 Printing
ENWW Printer specications 19

Printer dimensions
NOTE: These values are subject to change. For current information, go to www.hp.com/support/
pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/colorpw774MFP, or
www.hp.com/support/colorpw779MFP.
Table 1-5 Dimensions for 774dn, 774dns, 779dn, 779dns, 780dn, 780dns, 785f
Printer fully closed Printer fully opened
Height 774dn, 779dn, 780dn, 785f: 682 mm (26.9 in)
774dns, 779dns, 780dns: 790 mm (31.1 in)
774dn, 779dn, 780dn, 785f: 995 mm (39.2 in)
774dns, 779dns, 780dns: 1100 mm (43.3 in)
Depth 652 mm (25.7 in) 1027 mm (40.4 in)
Width 604 mm (23.8 in) 1530 mm (60.2 in)
Weight (with cartridges) 774dn, 779dn, 780dn, 785f: 69.1 kg (152 lb)
774dns, 779dns, 780dns: 85.1 kg (187.3 lb)
Table 1-6 Dimensions for 785zs (includes the 3 x 550-sheet paper feeder)
Printer fully closed Printer fully opened
Height 1222 mm (48.1 in) 1535 mm (60.4 in)
Depth 652 mm (25.7 in) 1027 mm (40.4 in)
Width 604 mm (23.8 in) 1530 mm (60.2 in)
Weight (with cartridges) 120 kg (263.9 lb)
Table 1-7 Dimensions for 785z+ (includes the 3 x 550-sheet paper feeder and the oor-standing nisher)
Printer fully closed Printer fully opened
Height 1222 mm (48.1 in) 1535 mm (60.4 in)
Depth 693 mm (27.3 in) 1175 mm (46.3 in)
Width 1245 mm (49 in) 2495 mm (98.2 in)1
Weight (with cartridges) 171 kg (376.3 lb)
1Dimension measures external nisher separated from printer at the full length of the data cable that connects them.
Table 1-8 Dimensions for the 1 x 550-sheet paper feeder
Printer fully closed Printer fully opened
Height 117 mm (4.6 in) 117 mm (4.6 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 9.5 kg (21 lb)
20 Chapter 1 Printer overview ENWW

Table 1-9 Dimensions for the 1 x 550-sheet paper feeder with stand
Accessory fully closed Accessory fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 28.6 kg (63 lb)
Table 1-10 Dimensions for the 3 x 550-sheet paper feeder with stand
Printer fully closed Printer fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 34.8 kg (76.6 lb)
Table 1-11 Dimensions for the 4,000-sheet HCI with stand
Accessory fully closed Accessory fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 41.3 kg (91 lb)
Table 1-12 Dimensions for oor-standing nisher
Printer fully closed Printer fully opened
Height 1020 mm (40.2 in) 1245 mm (49 in)
Depth 590 mm (23.2 in) 1175 mm (46.3 in)
Width 690 mm (27.2 in) 775 mm (30.5 in)
Weight 40.4 kg (89 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP for current information.
ENWW Printer specications 21

Operating environment range
Table 1-13 Operating environment range
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
22 Chapter 1 Printer overview ENWW

Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP for HP's all-inclusive help for the printer. Find the
following support:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW Printer hardware setup and software installation 23

24 Chapter 1 Printer overview ENWW

2 Paper trays
For more information
●Load paper to Tray 1 (multipurpose tray)
●Load paper to Tray 2
●Load the 4,000-sheet high-capacity input (HCI) tray
●Load and print envelopes
●Load and print labels
●Congure inner nisher stapling (774dns, 779dns, 780dns, and 785zs model only)
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 25

Load paper to Tray 1 (multipurpose tray)
Introduction
CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out
of paper trays when closing. All trays must be closed when moving the printer.
The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20
lb) paper or 14 envelopes.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
NOTE: To print on longer paper, such as legal-
size, pull out the Tray 1 extension.
2. Adjust the paper-width guides to the size of the
paper being used.
26 Chapter 2 Paper trays ENWW

3. Load paper in the tray. For information about how
to orient the paper, see Table 2-1 Tray 1 paper
orientation on page 27.
4. Adjust the width guides so that they touch the
paper stack, but do not bend it.
Tray 1 paper orientation
Table 2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), C4, SRA4,
RA4, Arch A, A4, Letter, 16K
(197x273 mm) 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, 5x8,
Double Japan Postcard
(148x200 mm), B6 (JIS), 5x7,
4x6, 10x15 cm, A6, Japanese
Postcard (100x148 mm)
Face-down
Bottom edge leading into the printer
ENWW Load paper to Tray 1 (multipurpose tray) 27

Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
A4, Letter, 16K
(197x273 mm) 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, 5x8,
Double Japan Postcard
(148x200 mm), 16K
(195x270 mm), 16K
(197x273 mm), B6 (JIS), 5x7,
A6, Japanese Postcard
(100x148 mm)
Face-down
Left side of pre-printed image leading into
the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), C4, SRA4,
RA4, Arch A, A4, Letter, 16K
(197x273 mm) 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, 5x8,
Double Japan Postcard
(148x200 mm), B6 (JIS), 5x7,
4x6, 10x15 cm, A6, Japanese
Postcard (100x148 mm)
Face-up
Top edge leading into the printer
A4, Letter, 16K
(197x27 3 mm), 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, 5x8,
Double Japan Postcard
(148x200 mm), 16K
(195x270 mm), 16K
(197x273 mm), B6 (JIS), 5x7,
A6, Japanese Postcard
(100x148 mm)
Face-up
Right side of pre-printed image leading into
the printer
28 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Landscape 1-sided printing 12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390
mm), 8K (260x368 mm), B4
(JIS), Legal, Ocio (8.5x13),
Ocio (216x340 mm), C4,
SRA4, RA4, Arch A, A4, Letter,
16K (197x273 mm), 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Statement, 5x8, Double
Japan Postcard
(148x200 mm), B6 (JIS), 5x7
4x6, 10x15 cm, A6, Japanese
Postcard (these are more
narrow than 5 in and
therefore must be fed short-
edge-feed)
Face-down
Left side of pre-printed image leading into
the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390
mm), 8K (260x368 mm), B4
(JIS), Legal, Ocio (8.5x13),
Ocio (216x340 mm), C4,
SRA4, RA4, Arch A, A4, Letter,
16K (197x273 mm), 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Statement, 5x8, Double
Japan Postcard
(148x200 mm), B6 (JIS), 5x7
4x6, 10x15 cm, A6, Japanese
Postcard (these are more
narrow than 5 in and
therefore must be fed short-
edge-feed)
Face-up
Right side of the pre-printed image leading
into the printer
1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K (184x260
mm), B5 (JIS), Arch A,
Statement, 5x8, Double
Japan Postcard, 5x7, B6 (JIS),
A6
Face-down
Bottom edge leading into the printer
ENWW Load paper to Tray 1 (multipurpose tray) 29

Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K (184x260
mm), B5 (JIS), Arch A,
Statement, 5x8, Double
Japan Postcard, 5x7, B6 (JIS),
A6
Face-up
Top edge leading into the printer
Prepunched Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390
mm), 8K (260x368 mm), B4
(JIS), Legal, Ocio (8.5x13),
Ocio (216x340 mm), C4,
SRA4, RA4, Arch A, A4, Letter,
16K (197x273 mm) 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, A6,
5x8, Double Japan Postcard
(148x200 mm), B6 (JIS), 5x7,
4x6, 10x15 cm, Japanese
Postcard
Face-down
Holes toward the back of the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390
mm), 8K (260x368 mm), B4
(JIS), Legal, Ocio (8.5x13),
Ocio (216x340 mm), C4,
SRA4, RA4, Arch A, A4, Letter,
16K (197x273 mm) 16K
(195x270 mm), Executive,
A5, 16K (184x260 mm), B5
(JIS), Arch A, Statement, A6,
5x8, Double Japan Postcard
(148x200 mm), B6 (JIS), 5x7,
4x6, 10x15 cm, Japanese
Postcard
Face-up
Holes toward the back of the printer
30 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Landscape 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K (184x260
mm), B5 (JIS), Arch A,
Statement, 5x8, Double
Japan Postcard, 5x7, B6 (JIS),
A6
Face-down
Holes away from the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K (184x260
mm), B5 (JIS), Arch A,
Statement, 5x8, Double
Japan Postcard, 5x7, B6 (JIS),
A6
Face-up
Holes towards the printer
ENWW Load paper to Tray 1 (multipurpose tray) 31

Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●Copy/Print or Print
●Manage Trays
●Alternative Letterhead Mode
3. Select On.
32 Chapter 2 Paper trays ENWW

Load paper to Tray 2
Introduction
CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out
of paper trays when closing. All trays must be closed when moving the printer.
The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays
hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for all 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-length and paper-width guides by
squeezing the blue adjustment latches and sliding
the guides to the size of the paper being used.
ENWW Load paper to Tray 2 33

3. Load paper into the tray. Check the paper to verify
that the guides touch the stack, but do not bend it.
For information about how to orient the paper, see
Table 2-2 Tray 2 and the 550-sheet trays paper
orientation on page 35.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
4. Close the tray.
5. The tray conguration message displays on the
printer control panel.
6. Select the OK button to accept the detected type
and size, or select the Modify button to choose a
dierent paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
Y
X
34 Chapter 2 Paper trays ENWW

Tray 2 and the 550-sheet trays paper orientation
Table 2-2 Tray 2 and the 550-sheet trays paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing 11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-down
Top edge at the left side of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-down
Top edge at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-up
Top edge at the right side of the tray
ENWW Load paper to Tray 2 35

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-up
Top edge at the back of the tray
Landscape 1-sided printing 11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-down
Top edge at the back of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-down
Top edge at the left side of the tray
36 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-up
Top edge at the back of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-up
Top edge at the right side of the tray
Prepunched Portrait 1-sided printing 11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-down
Holes at the back of the tray
ENWW Load paper to Tray 2 37

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-down
Holes at the right side of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), C4, SRA4, RA4, Arch
A, A4, Letter
Face-up
Holes at the back of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS)
Face-up
Holes at the left side of the tray, with
the top of the form at the rear of the
printer
38 Chapter 2 Paper trays ENWW

Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●Copy/Print or Print
●Manage Trays
●Alternative Letterhead Mode
3. Select On.
ENWW Load paper to Tray 2 39

Load the 4,000-sheet high-capacity input (HCI) tray
Introduction
CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out
of paper trays when closing. All trays must be closed when moving the printer.
The following information describes how to load paper in the high-capacity input tray, which is available as an
accessory for all models. The two trays hold up to 4,000 sheets of 75 g/m2 (20 lb) paper.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-size guide to the correct position
for the paper.
LTR A4
40 Chapter 2 Paper trays ENWW

3. Load paper into the tray. Check the paper to verify
the guides lightly touch the stack, but do not bend
it.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
4. Close the tray.
5. The tray conguration message displays on the
printer control panel.
6. Select the OK button to accept the detected type
and size, or select the Modify button to choose a
dierent paper size or type.
ENWW Load the 4,000-sheet high-capacity input (HCI) tray 41

HCI paper orientation
Table 2-3 HCI paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing A4, Letter Face-down
Top edge at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter Face-up
Top edge at the back of the tray
Landscape 1-sided printing A4, Letter Face-down
Top edge at the left side of the tray
42 Chapter 2 Paper trays ENWW

Table 2-3 HCI paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter Face-up
Top edge at the right side of the tray
Prepunched Landscape 1-sided printing A4, Letter Face-down
Holes at the left side of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter Face-up
Holes at the right side of the tray, with
the top of the form to the right side
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
ENWW Load the 4,000-sheet high-capacity input (HCI) tray 43

Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●Copy/Print or Print
●Manage Trays
●Alternative Letterhead Mode
3. Select On.
44 Chapter 2 Paper trays ENWW

Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes.
Tray 1 holds up to 14 envelopes, depending on envelope design and environmental conditions.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access print features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and
then select the printer. For Windows 10, select Print, which can vary depending on the application. For
Windows 8, 8.1, and 10, these applications will have a dierent layout with dierent features than what is
described below for desktop applications. For the HP PCL-6 V4 driver, the HP AiO Printer Remote
application will download additional driver features when More settings is selected.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
NOTE: The printer does not support duplex printing on envelopes.
ENWW Load and print envelopes 45

Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10, Envelope
Monarch, Envelope DL, Envelope B5,
Envelope C5 (wallet), Envelope C6
Face-down
Top edge toward the back of the printer
Envelope B5, Japanese Envelope Chou #3,
Envelope C5 (pocket)
Face-down
Bottom edge leading into the printer; top
ap open
46 Chapter 2 Paper trays ENWW

Load and print labels
Introduction
The following information describes how to print and load labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access print features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and
then select the printer. For Windows 10, select Print, which can vary depending on the application. For
Windows 8, 8.1, and 10, these applications will have a dierent layout with dierent features than what is
described below for desktop applications. For the HP PCL-6 V4 driver, the HP AiO Printer Remote
application will download additional driver features when More settings is selected.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
ENWW Load and print labels 47

Label orientation
Tray How to load labels
Tray 1 Face-down
Bottom edge leading into the printer
550-sheet trays Face-down
Top edge at the left side of the tray
48 Chapter 2 Paper trays ENWW

Congure inner nisher stapling (774dns, 779dns, 780dns, and
785zs model only)
The following information describes how to load staples and congure the options for the stapling accessory.
The stapling accessory can staple documents in the upper left or upper right corners, and it can stack up to 250
sheets of paper in the nisher.
●Congure the default staple location
●Congure the operation mode
Congure the default staple location
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Select the
Settings icon to open the menu.
2. Open the following menus:
●Copy/Print
●Default Print Options
●Staple
3. Select a staple location from the list of options. The following options are available:
●None: No staples
●Top left or right: If the document has portrait orientation, the staple is in the top left corner of the
short edge of the paper. If the document has landscape orientation, the staple is in the top right
corner of the long edge of the paper.
●Top left: The staple is in the top left corner of the short edge of the paper.
●Top right: The staple is in the top right corner of the long edge of the paper.
1
2
1 Top left corner of the short edge of the paper
2 Top right corner of the long edge of the paper
ENWW Congure inner nisher stapling (774dns, 779dns, 780dns, and 785zs model only) 49

Congure the operation mode
Use this procedure to congure how the printer sorts jobs into the output bins.
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Select the
Settings icon to open the menu.
2. Open the following menus:
●Manage Stapler/Stacker
●Job Oset
3. Select either On or O. The Job Oset setting, when set to On, separates print or copy jobs by shifting the
output stack of each job to one side or the other. This oset makes it easier to separate multiple jobs that
are printed or copied consecutively.
To congure the HP print driver for the selected operation mode, complete the following steps:
NOTE: Changing the operation mode causes the printer to restart.
Windows XP, Vista, and Server 2008 (32-bit versions for each) HP PCL.6 drivers do not support output devices.
Windows® 7
1. Make sure the printer is turned on and connected to the computer or a network.
2. Open the Windows® Start menu, and then click Devices and Printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.
Windows® 8.0, 8.1, and 10
1. Right-click on the bottom-left corner of the screen.
2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.
NOTE: Newer HP PCL-6 V4 drivers do not support Update Now. For these drivers, stop and restart the
print spooler. Click the Start button (or open a search box), in the search box type "services.msc", and then
press the Enter key. Right-click Print Spooler in the list of services, select Stop, and then right-click and
select Start. Or, simply shut down and restart the computer.
macOS
▲The operation mode is congured at the time of printing.
50 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts
For more information
●Order supplies, accessories, and parts
●Replace the cartridges
●Replace the service uid container
●Replace the staple cartridge in the inner nisher (774dns, 779dns, 780dns, 785zs models only)
●Replace the staple cartridge in the oor standing nisher (785z+ model only)
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 51

Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply website, which provides
options for purchasing Original HP supplies.
Supplies and accessories
Item Description
Cartridge
number Part number
Supplies
HP 982X High Yield Black Original PageWide
Cartridge
High-capacity replacement black cartridge 982X T0B30A
HP 982X High Yield Cyan Original PageWide
Cartridge
High-capacity replacement cyan cartridge 982X T0B27A
HP 982X High Yield Magenta Original
PageWide Cartridge
High-capacity replacement magenta cartridge 982X T0B28A
HP 982X High Yield Yellow Original PageWide
Cartridge
High-capacity replacement yellow cartridge 982X T0B29A
HP 982A Black Original PageWide Cartridge Standard-capacity replacement black cartridge 982A T0B26A
HP 982A Cyan Original PageWide Cartridge Standard-capacity replacement cyan cartridge 982A T0B23A
HP 982A Magenta Original PageWide
Cartridge
Standard-capacity replacement magenta cartridge 982A T0B24A
HP 982A Yellow Original PageWide Cartridge Standard-capacity replacement yellow cartridge 982A T0B25A
Accessories
1 GB DDR3 Memory DIMM Memory upgrade kit Not
applicable
E5K48-67902
HP PageWide 550-sheet Paper Tray Optional input tray Not
applicable
A7W99A
HP PageWide 550-sheet Paper Tray and
Stand
Optional input tray and cabinet stand Not
applicable
W1B50A
HP Page Wide 3x550-sheet Paper Tray and
Stand
Optional input trays and stand Not
applicable
W1B51A
HP Page Wide 4000-sheet HCI Paper Tray and
Stand
Optional high-capacity input feeder and stand Not
applicable
W1B52A
HP Foreign Interface Harness Optional port for connecting third-party devices Not
applicable
B5L31-67902
52 Chapter 3 Supplies, accessories, and parts ENWW

Item Description
Cartridge
number Part number
Two-Internal USB Ports for Solutions, AA
Board
Optional USB ports for connecting third-party
devices
Not
applicable
B5L28-67902
HP Secure High Performance Hard Disk Drive
FIPS Drive
Secure hard drive Not
applicable
B5L29-67903
HP Jetdirect 3000w Wireless Print Server with
NFC
Wireless accessory for “touch” printing from mobile
devices
Not
applicable
J8031-61001
HP Jetdirect USB Wireless Print Server USB wireless print server accessory Not
applicable
J8030-61001
HP Jetdirect 3100w NFC/BLE Wireless Print
Server
USB wireless print server accessory Not
applicable
3JN69-61001
Maintenance/long-life consumables (LLC)
Maintenance/LLC Kit Part number Estimated life1
HP PageWide ADF Maintenance Kit J8J95A 150,000 pages
HP PageWide Service Fluid Container W1B44A 150,000 pages
HP PageWide Printhead Wiper Kit W1B43A 150,000 pages
HP PageWide Roller Kit W1B45A 150,000 pages
HP Staple Cartridge Kit, inner nisher J8J96A 5,000 staples
HP Staple Cartridge Kit, oor standing nisher Y1G14A 5,000 staples
1HP Maintenance/Long Life Consumables (LLC) life specications are estimations based on the LLC life test conditions listed below. Actual
individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied
guarantee or warrantable.
The LLC life test conditions
●Print coverage: 5% evenly distributed across the page
●Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)
●Media size: Letter/A4
●Media weight: 75 g/m2 (20 lb) plain media
●Job size: 4 pages
●Short edge feed (A3) (i.e., Legal size media)
Factors that can reduce life from the conditions above:
●Media narrower than Letter/A4 widths (short edge feeds equal more mechanism activity per page)
●Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)
●Print jobs smaller than 4 image (smaller jobs mean more mechanism activity per page)
ENWW Order supplies, accessories, and parts 53

Customer self-repair parts
The following parts are available for the printer.
●Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP product warranty.
●Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the product warranty period.
Item Description
Self-replacement
options Part number
Service Fluid Container Kit Replacement service uid unit Mandatory A7W93-67081
Printhead Wiper Kit Replacement printhead wiper Mandatory A7W93-67080
Tray 2-5 Roller Kit Replacement rollers for trays 2-5 Mandatory A7W93-67082
Tray 1 Roller Kit Replacement rollers for tray 1 Optional A7W93-67039
ADF Roller Replacement Kit Replacement feed rollers for the document
feeder
Mandatory 5851-7202
Staple Cartridge Kit Replacement staple cartridge Mandatory J7Z09-67933
Tray 2-5 Assembly Kit Replacement Tray 2-5 Mandatory A7X02-67006
HCI Left Tray Replacement left tray for HCI Mandatory A7W97-67008
HCI Right Tray Replacement right tray for HCI Mandatory A7W97-67012
Optional 550-sheet Table Top Feeder Replacement Tray 3 feeder Mandatory A7W99-67001
1x550-sheet Paper Feeder and Stand Replacement Tray 3 feeder and stand Mandatory W1B50-67001
1x550 Feeder Storage Bin Replacement for 1x550 feeder storage bin Mandatory A7W95-67024
3x500-sheet Paper Feeder and Stand Replacement 3x500-sheet paper feeder
and stand
Mandatory W1B51-67001
HP Page Wide 4000-sheet HCI Paper Tray and
Stand
Optional high-capacity input feeder and
stand
Mandatory W1B52-67001
HP Secure High Performance Hard Disk Drive
FIPS Drive
Replacement secure hard drive Mandatory B5L29-67903
320 GB HDD kit Replacement hard drive Mandatory 5851-6712
Scanner White Backing Replacement white plastic backing for the
scanner
Mandatory J7Z09-67926
Retention-Clip Assembly Replacement retention clips that are behind
the scanner white backing
Mandatory J7Z09-67927
Control Panel Assembly Kit Replacement touchscreen control panel Mandatory J7Z09-67928
HIP 2 Cover Replacement HIP 2 cover Mandatory J7Z09-67901
USB Cover, Center CP (inner nisher models
only)
Replacement easy access USB cover Mandatory J7Z09-67902
USB Cover, Left CP Replacement easy access USB cover Mandatory J7Z09-67903
54 Chapter 3 Supplies, accessories, and parts ENWW

Item Description
Self-replacement
options Part number
Keyboard Overlay Kit
French, Italian, Russian, German, Spanish,
Ukrainian
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6019
Keyboard Overlay Kit
Canadian French, Latin American Spanish, U.S.
Spanish
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6020
Keyboard Overlay Kit
Swiss French, Swiss German, Danish
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6021
Keyboard Overlay Kit
Simplied Chinese, Traditional Chinese
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6022
Keyboard Overlay Kit
Spanish, Portuguese
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6023
Keyboard Overlay Kit
Japanese (KG and KT)
Replacement keyboard overlay (Flow
models)
Mandatory 5851-6024
Overlay-Keyboard Chinese Replacement keyboard overlay (Flow
models)
Mandatory A7W12-67901
Overlay-Keyboard Sweden Replacement keyboard overlay (Flow
models)
Mandatory A7W14-67901
HP Jetdirect 2900nw Print Server Replacement USB wireless print server
accessory
Mandatory J8031-61001
HP Jetdirect 3000w NFC/Wireless Accessory Replacement Wireless Direct Print accessory
for “touch” printing from mobile devices
Mandatory J8030-61001
HP 1 GB DDR3x32 144- Pin 800 MHz SODIMM Replacement memory DIMM Mandatory E5K48-67902
HP LaserJet MFP Analog Fax Accessory 500 Replacement fax board Mandatory B5L53-67901
HP Foreign Interface Harness Replacement HP Foreign Interface Harness Mandatory B5L31-67902
Two-Internal USB Ports for Solutions, AA Board Optional USB ports for connecting third-
party devices
Mandatory B5L28-67902
Formatter access cover Replacement for formatter cover Mandatory J7Z09-67935
Formatter access cover, lock access Lock cover plate Mandatory J7Z09-67936
Formatter cage cover Formatter cage cover Mandatory J7Z09-67937
Dashboard Cover for Center CP (inner nisher
models only)
Replacement for CP dashboard cover with
center CP
Mandatory J7Z09-67904
Dashboard Cover for Left CP Replacement for CP dashboard cover with
left CP
Mandatory J7Z09-67905
ENWW Order supplies, accessories, and parts 55

Replace the cartridges
Introduction
The following information provides details about the cartridges for the printer, and it includes instructions to
replace them.
Cartridge information
This printer indicates when the cartridge level is low, very low, or depleted.
The printer uses four colors and has a dierent cartridge for each color: yellow (Y), cyan (C), magenta (M), and
black (K).
Do not remove the cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the cartridge do not touch the gold-colored metal contacts of the cartridge.
The following illustration shows the cartridge components.
1
1 Metal contact. Do not touch the gold-colored metal contacts of the cartridge. Fingerprints on the contacts can damage the
cartridge.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
Table 3-1 Cartridge information
Item Description Cartridge number Part number
HP 982X High Yield Black Original PageWide
Cartridge
High-capacity replacement black cartridge 982X T0B30A
HP 982X High Yield Cyan Original PageWide
Cartridge
High-capacity replacement cyan cartridge 982X T0B27A
HP 982X High Yield Magenta Original PageWide
Cartridge
High-capacity replacement magenta
cartridge
982X T0B28A
HP 982X High Yield Yellow Original PageWide
Cartridge
High-capacity replacement yellow cartridge 982X T0B29A
56 Chapter 3 Supplies, accessories, and parts ENWW

Table 3-1 Cartridge information (continued)
Item Description Cartridge number Part number
HP 982A Black Original PageWide Cartridge Standard-capacity replacement black
cartridge
982A T0B26A
HP 982A Cyan Original PageWide Cartridge Standard-capacity replacement cyan
cartridge
982A T0B23A
HP 982A Magenta Original PageWide Cartridge Standard-capacity replacement magenta
cartridge
982A T0B24A
HP 982A Yellow Original PageWide Cartridge Standard-capacity replacement yellow
cartridge
982A T0B25A
NOTE: High-yield cartridges contain more pigment than standard cartridges for increased page yield. For more
information, go to www.hp.com/go/learnaboutsupplies.
NOTE: Information about recycling used cartridges is in the cartridge box.
Remove and replace the cartridges
1. Open the cartridge door.
2. Push the old cartridge inward to unlock it.
ENWW Replace the cartridges 57

3. Grasp the edge of the old cartridge and then pull
the cartridge straight out to remove it.
4. Remove the new cartridge from the packaging.
5. Do not touch the gold-colored metal contacts of
the cartridge. Fingerprints on the contacts can
damage the cartridge.
6. Insert the new cartridge into the product. Make
sure the cartridge is rmly in place.
58 Chapter 3 Supplies, accessories, and parts ENWW

7. Close the cartridge door.
8. Pack the used cartridge in the box that the new
cartridge came in. See the enclosed recycling guide
for information about recycling.
HP helps you recycle your Original HP cartridges—
it’s easy and free with the HP Planet Partners
program, available in more than 50 countries/
regions around the world1).
To nd information about how to recycle used HP
cartridges, please go to www.hp.com/recycle.
1) Program availability varies. For more information, visit www.hp.com/recycle.
ENWW Replace the cartridges 59

Replace the service uid container
●Introduction
●Remove and replace the service uid container
Introduction
The following information provides details about the service uid container for the printer, and it includes
instructions to replace it.
The printer indicates when the service uid container is nearly full and when it is completely full. When it is
completely full, printing stops until the service uid container is replaced.
To purchase a service uid container (part number W1B44A), go to the HP Parts Store at www.hp.com/buy/parts.
NOTE: The service uid container is designed for a single use. Do not attempt to empty the service uid
container and reuse it. Doing so could lead to pigment being spilled inside the printer, which could result in
reduced print quality. After use, return the service uid container to HP’s Planet Partners program for recycling.
Remove and replace the service uid container
1. Open the left door.
2. Pull the service uid container away from the
printer.
CAUTION: When pulling out the service uid
container, avoid making direct contact with the
black cylinder to prevent pigment smear on skin or
clothes.
60 Chapter 3 Supplies, accessories, and parts ENWW

3. On the left side of the service uid container,
release the latch that holds the unit in the
alignment track, and then remove the left side of
the unit.
4. Remove the right side from the alignment track,
and then remove the unit from the printer. Set the
unit aside, upright, on a piece of paper to prevent
spills.
5. Remove the new service uid container from its
packaging.
ENWW Replace the service uid container 61

6. Insert the right end of the service uid container
into the alignment track rst.
7. Insert the left end of the service uid container into
the alignment track, and then lock the latch that
holds the unit in the track.
62 Chapter 3 Supplies, accessories, and parts ENWW

8. Push the service uid container into the printer.
9. Close the left door.
ENWW Replace the service uid container 63

Replace the staple cartridge in the inner nisher (774dns, 779dns,
780dns, 785zs models only)
1. Open the stapler door.
2. Pull the colored handle on the staple cartridge, and
then pull the staple cartridge straight out.
64 Chapter 3 Supplies, accessories, and parts ENWW

3. Insert the new staple cartridge into the stapler and
push on the colored handle until it snaps into
place.
4. Close the stapler door.
ENWW Replace the staple cartridge in the inner nisher (774dns, 779dns, 780dns, 785zs models only) 65

Replace the staple cartridge in the oor standing nisher (785z+
model only)
The following information describes how to clear a paper jam in the oor standing nisher. When a jam occurs,
the control panel displays an error message and an animation that assist in clearing the jam.
NOTE: Remove all paper from the nisher output bins before separating the nisher from the printer.
1. Press the nisher release button, and then slide
the nisher away from the printer.
NOTE: When moving the nisher, you do not
need to disconnect the data cable.
2. Move the nisher to a position where the nisher
rear door is accessible, and then open the nisher
rear door.
3. Turn the green wheel to bring the staple cartridge
carriage toward you until it reaches its closest
position, push down on the staple cartridge tab,
and then slide the cartridge out of the nisher.
66 Chapter 3 Supplies, accessories, and parts ENWW

4. Insert the new staple cartridge by holding the
green wheel with one hand while pushing the
staple cartridge into the slot.
5. Close the nisher rear door.
6. Reinstall the nisher.
ENWW Replace the staple cartridge in the oor standing nisher (785z+ model only) 67

68 Chapter 3 Supplies, accessories, and parts ENWW

4 Print
For more information
●Print tasks (Windows)
●Print tasks (macOS)
●Store print jobs on the printer to print later or print privately
●Mobile printing
●Print from the USB port
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 69

Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
NOTE: For more information, click the Help (?) button in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
70 Chapter 4 Print ENWW

3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
ENWW Print tasks (Windows) 71

3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
8. Select the correct type and size, and then touch the OK button.
72 Chapter 4 Print ENWW

Additional print tasks
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP.
Instructions are available for performing specic print tasks, such as the following:
●Create and use printing shortcuts or presets
●Select the paper size, or use a custom paper size
●Select the page orientation
●Create a booklet
●Scale a document to t a specic paper size
●Print the rst or last pages of the document on dierent paper
●Print watermarks on a document
ENWW Print tasks (Windows) 73

Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
74 Chapter 4 Print ENWW

Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
●Media Type: Select the option for the type of paper for the print job.
●Print Quality: Select the resolution level for the print job.
●Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP.
Instructions are available for performing specic print tasks, such as the following:
●Create and use printing shortcuts or presets
●Select the paper size, or use a custom paper size
●Select the page orientation
●Create a booklet
●Scale a document to t a specic paper size
ENWW Print tasks (macOS) 75

●Print the rst or last pages of the document on dierent paper
●Print watermarks on a document
76 Chapter 4 Print ENWW

Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●Create a stored job (Windows)
●Print a stored job
●Delete a stored job
●Information sent to printer for Job Accounting purposes
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
●Windows 10: Select Print, and then select the printer.
●Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
●Proof and Hold: Print and proof one copy of a job, and then print more copies.
●Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
●Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
●Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
ENWW Store print jobs on the printer to print later or print privately 77

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
●Use Job Name + (1-99): Append a unique number to the end of the job name.
●Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
78 Chapter 4 Print ENWW

Print a stored job
Use this procedure to print a document that is in a job storage folder on the printer.
1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.
2. Under Stored Jobs to Print, select Choose, and then select the folder where the document is saved.
3. Select the document, and then touch Select.
If the document is private, enter the four-digit PIN in the Password eld, and then select OK.
4. To adjust the number of copies, select the box to the left of the Print button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
5. Select Print to print the document.
Delete a stored job
You can delete documents that have been saved to when printer when they are no longer needed. You can also
adjust the maximum number of jobs for the printer to store.
●Delete a job that is stored on the printer
●Change the job storage limit
Delete a job that is stored on the printer
Follow these steps to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job.
5. Select the Trash button to delete the job.
If the job is private or encrypted, enter the PIN or password, and then select OK.
6. Select Delete Jobs on the conrmation prompt.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the
number of jobs that the printer can store:
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Copy/Print or Print
●Manage Stored Jobs
●Temporary Job Storage Limit
ENWW Store print jobs on the printer to print later or print privately 79

3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
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Mobile printing
Introduction
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●Wi-Fi Direct and NFC Connect and Print
●HP ePrint via email
●HP ePrint software
●AirPrint
●Android embedded printing
Wi-Fi Direct and NFC Connect and Print
HP provides Wi-Fi Direct Print and NFC (Near Field Communication) printing for printers with a supported
HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP printers that include
a hardware-integration pocket (HIP).
Wi-Fi Direct Print and NFC connect and print enable Wi-Fi capable (mobile) devices to make a wireless network
connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wi-Fi Direct Print to print wirelessly from the following devices:
●iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●Android mobile devices using the HP ePrint App or the Android embedded print solution
●PC and Mac devices using the HP ePrint Software
●Windows 10 mobile devices
For more information on wireless printing, go to www.hp.com/go/mobileprinting.
NFC and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Networking
●Wi-Fi Direct
●Status
3. Select On, and then select OK to enable wireless printing.
ENWW Mobile printing 81

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for HP Wi-Fi Direct printing. The
Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information screen by selecting the
Information icon, and then selecting the Network icon or the Wireless icon.
Complete the following procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Networking
●Wi-Fi Direct
●Wi-Fi Direct Name
3. Use the keypad to change the name in the Wi-Fi Direct Name text eld, and then select OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
To use HP ePrint, the printer must meet these requirements:
●The printer must be connected to a wired or wireless network and have Internet access.
●HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, select the Information icon, and then select
the Network icon to display the IP address or host name.
b. From a computer on the same network as the printer, open a web browser. In the address line, type
the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on
the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
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HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the oce or at locations across the globe.
●Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to congure print options.
●macOS: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or
WAN) to products that support UPD PostScript®.
Windows and macOS both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and macOS also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workow utility for macOS, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
●Mail
●Photos
●Safari
●iBooks
●Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into the many versions of the operating system.
ENWW Mobile printing 83

Print from the USB port
Introduction
This printer features easy-access USB printing, for quickly printing les without sending them from a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:
●.pdf
●.prn
●.pcl
●.ps
●.cht
●Enable the USB port for printing
●Print USB documents
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control panel
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus
●Copy/Print or Print
●Enable Device USB
3. Select Enabled to enable the USB port.
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)
1. From the Home screen on the printer control panel, select the Information icon, and then select the
Network icon to display the IP address or host name
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer
control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a There is a problem with this website’s security certicate message
when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.
3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.
4. In the left menu, select Print from USB Drive Settings.
ENWW Print from the USB port 85

5. Select Enable Print from USB Drive.
6. Click Apply.
Print USB documents
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, select Print.
3. Select Print from USB Drive.
4. Select Choose, select the name of the document to print, and then touch Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
6. Select Print to print the document.
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5 Copy
For more information
●Make a copy
●Copy on both sides (duplex)
●Additional copy tasks
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 87

Make a copy
Follow these steps to make a copy from the scanner glass or the document feeder.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. Select settings from the Sides menu and the Color/Black menu (color printers), and then select Done.
4. If you are using a Quick Set, select Load under Quick Sets and Defaults. Select the Quick Set from the list,
and then select Load in the lower right corner.
NOTE: Quick Sets are predened copy settings for various types of output, such as Text, Photograph, and
High Quality.
5. To adjust settings, such as Reduce/Enlarge and Content Orientation, select Options in the lower left corner,
and then select the settings from the Options menus. Select Done if prompted.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
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Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
7. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
8. When the document is ready, select Copy to begin copying.
ENWW Make a copy 89

Copy on both sides (duplex)
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. Select the arrow under Sides to view available options.
4. In the Original Sides section, select the option that describes the original document:
●Use 1-sided for originals that are printed on one side of the page.
●Use 2-sided for originals that are printed on both sides of the page.
●Enable or disable Pages Flip Up to determine on which edge of the page a 2-sided original ips.
5. In the Output Sides section, select one of these options:
●Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.
NOTE: This feature is not available for all rmware versions. You might need to update the printer
rmware to use this feature.
●1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
●2-sided: The output will be 2-sided.
●Enable or disable Pages Flip Up to determine on which edge of the page the 2-sided output ips.
6. Select Done.
7. Adjust any other settings as needed. Select Done for each setting if prompted.
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
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Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
9. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
10. When the document is ready, select Copy to begin copying.
ENWW Copy on both sides (duplex) 91

Additional copy tasks
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP.
Instructions are available for performing specic copy tasks, such as the following:
●Copy or scan pages from books or other bound documents
●Copy mixed-size documents
●Copy or scan both sides of an identication card
●Copy or scan a document into a booklet format
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6 Scan
For more information
●Set up Scan to Email
●Set up Scan to Network Folder
●Set up Scan to USB Drive
●Set up Scan to SharePoint® (Flow models only)
●Scan to email
●Scan to network folder
●Scan to USB drive
●Scan to SharePoint
●Scan to job storage
●HP JetAdvantage business solutions
●Additional scan tasks
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 93

Set up Scan to Email
●Introduction
●Before you begin
●Step one: Access the HP Embedded Web Server (EWS)
●Step two: Congure the Network Identication settings
●Step three: Congure the Scan to Email feature
●Step four: Congure the Quick Sets (optional)
●Step ve: Set up Scan to Email to use Oce 365 Outlook (optional)
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for basic
and Email Setup for advanced. Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the conguration process.
●Administrative access to the printer
●DNS sux (e.g., companyname.com)
●SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
●SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
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2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Congure the Network Identication settings
NOTE: Conguring email setup on the Networking tab is an advanced process and might require the assistance
of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For conguring the network settings for use with Oce 365, see "Step ve: Set up Scan to Email to
use Oce 365 Outlook (optional)."
2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the
Network Identication tab of the EWS.
3. On the TCP/IP Settings dialog, click the Network Identication tab.
ENWW Set up Scan to Email 95

4. If DNS is required on the network, in the TCP/IP Domain Sux area, verify that the DNS sux for the email
client being used is listed. DNS suxes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name sux is not set up, use the IP address.
5. Click Apply.
6. Click OK.
Step three: Congure the Scan to Email feature
The two options for conguring Scan to Email are the Email Setup Wizard for basic conguration and Email
Setup for advanced conguration. Use the following options to congure the Scan to Email feature:
●Method one: Basic conguration using the Email Setup Wizard
●Method two: Advanced conguration using the Email Setup
Method one: Basic conguration using the Email Setup Wizard
This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic conguration.
1. Using the EWS top navigation tabs, click Scan/Digital Send.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
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3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.
NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to
proceed with the conguration and enable the Scan to Email feature upon completion.
4. On the Congure Email Servers (SMTP) dialog, select one of the following options and complete the steps:
Option one: Use a server already in use by another function
▲Select Use a server already in use by another function, and then click Next.
Option two: Search network for outgoing email server
NOTE: This option nds outgoing SMTP servers inside your rewall only.
a. Select Search the network for outgoing email servers, and then click Next.
b. Select the appropriate server from the Congure Email Server (SMTP) list, and then click Next.
c. Select the option that describes the server’s authentication requirements:
–Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
–Server requires authentication: From the drop-down list, select an authentication option:
○Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
ENWW Set up Scan to Email 97

Option three: Add SMTP server
a. Select Add SMTP server
b. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
c. Select the appropriate server authentication option:
–Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
–Server requires authentication: Select an option from the Server requires authentication drop-
down list:
○Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
5. On the Congure Email Settings dialog, enter the following information about for the sender’s email
address, and then click Next.
NOTE: When setting up the From, Subject, and Message elds, if the User editable check box is
unchecked, users will not be able to edit those elds at the printer control panel when sending an email.
Option Description
From
(Required)
Select one of the following options from the From drop-down list:
●User’s address (sign-in required)
●Default From: Enter a default email address and display name in the Default From
Email Address and Default Display Name elds
NOTE: Create an email account for the printer, and use this address for the default
email address.
NOTE: Congure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.
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Option Description
Subject
(Optional)
Provide a default subject line for the email messages.
Message
(Optional)
Create a custom message.
To use this message for all emails sent from the printer, clear the User editable check box for
Message.
6. In the Congure File Scan Settings area, set the default scanning preferences, and then click Next.
Option Description
File Type Select the default le type that the for the scanned document:
●PDF
●JPEG
●TIFF
●MTIFF
●XPS
●PDF/A
Color/Black Select the default color setting for the scanned document:
●Color
●Black
●Black/Gray
●Automatically detect
Quality and File Size Select the default output quality for the scanned document:
●Low (small le)
●Medium
●High (large le)
Resolution Select the default scan resolution for the scanned document:
●75 dpi
●150 dpi
●200 dpi
●300 dpi
●400 dpi
●600 dpi
7. Review the Summary area, and then click Finish to complete the setup.
ENWW Set up Scan to Email 99

Method two: Advanced conguration using the Email Setup
1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation
pane.
NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access
additional settings, click the Advanced Settings button at the bottom of the page.
2. On the Email Setup dialog, select the Enable Scan to Email check box. If this check box is not selected, the
feature is unavailable at the printer control panel.
3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:
●Select one of the displayed servers
●Click Add to start the SMTP wizard.
1. In the SMTP wizard, select one of the following options:
○Option one: I know my SMTP server address or host name: Enter the address of an SMTP
server, and then click Next
○Option two: If you do not know the address of the SMTP server, select Search network for
outgoing email server, and then click Next. Select the server, and then click Next.
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NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then congure it to be
used for the email function.
2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.
NOTE: Some servers have problems sending or receiving emails that are larger than 5
megabytes (MB). These problems can be prevented by entering a number in Split emails if larger
than (MB).
NOTE: In most cases, the default port number does not need to be changed. However, when
using the Enable SMTP SSL Protocol option, port 587 must be used.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol
check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
○Server does not require authentication, and then click Next.
○Server requires authentication
○From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.
4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
NOTE: If the server requires authentication, a user name and password for sending automatic
alerts and reports from the printer will be required.
5. On the Summary and Test dialog, enter a valid email address in the Send test email to: eld, and
then click Test.
6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Address and Message Field Control settings:
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Feature Description
Address Field Restrictions1Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address elds are
also set as User editable, changes to those editable elds also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book
modications.
Allow invalid email address
formats1
Select to allow an invalid email address format.
User editable To use the Default From address and Default Display Name for all emails sent from this printer
(unless a user is signed in), do not select the User editable check box.
When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the From:
To: CC:, and BCC: elds, and then set that user's send email From: their own email address and To:
their own email address.
Default From: and Default
Display Name:
Provide an email address and name to use for the From: address for the email message.
NOTE: Create an email account for the printer, and use this address for the default email
address.
NOTE: Congure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
To:1Provide a To (recipient) email address for emails.
CC:1Provide a CC email address for emails.
BCC:1Provide a BCC email address for emails.
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
select the User editable check box for Message:.
1This setting is available only on the Advanced Settings page.
5. In the Signing and Encryption area, set the signing and encryption preferences.
NOTE: These settings are available only on the Advanced Settings page.
Signing and Encryption settings:
Feature Description
Signing Select whether to sign the security certicate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the certicate.
Encryption Select whether to encrypt the email.
Select the User editable check box to make this setting editable at the printer control panel.
Encryption Algorithm Select the algorithm to use for encrypting the email.
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Feature Description
Attribute for Recipient Public
Key
Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.
Use the recipient public key
certicate to verify the
recipient
Select this setting to use the recipient’s public key certicate to verify the recipient.
6. In the Notication area, select when users will receive notications about sent emails. The default setting is
using the signed in user's email address. If the recipient email address is blank, no notication is sent.
7. In the Scan Settings area, set the default scanning preferences.
NOTE: These settings are available only on the Advanced Settings page.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
millimeters, for the front side and back side of a job.
8. In the File Settings area, set the default le settings preferences.
File settings:
Feature Description
File Name Prex1Set the default le name prex used for les saved to a network folder.
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Sux1Set the default le name sux used for les saved to a network folder.
Duplicate lename sux default [lename]_YYYYMMDDT
File Name Preview1Enter a le name, and then click the Update Preview button.
File Numbering Format1Select a le name format for when the job is divided into multiple les.
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Feature Description
Add numbering when job has
just one le (ex. _1–1)1
Select this setting to add numbering to a le name when the job is only one le instead of multiple
les.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller
le)1
Select this setting to compress the scanned le, which reduces the le size. However, the
scanning process for a High compression le might take longer than for a Normal compression
le.
PDF encryption1If the le type is PDF, then this option encrypts the output PDF le. A password must be specied
as part of the encryption. The same password must be used to open the le. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they
show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
le size is smaller.
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality
images, and they take more time to send.
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages1If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files1Select this setting to scan pages into separate les based on a predetermined maximum number
of pages per le.
1This setting is available only on the Advanced Settings page.
9. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
Step four: Congure the Quick Sets (optional)
Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer.
1. In the Email Setup area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
●Select an existing Quick Set under Quick Sets Application in the table.
-OR-
●Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
●Quick Set Name: Enter a title for the new Quick Set.
●Quick Set Description: Enter a description of the Quick Set.
●Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Dene the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,
Notication, Scan Settings, File Settings.
5. Click Finish to save the Quick Set.
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Step ve: Set up Scan to Email to use Oce 365 Outlook (optional)
Introduction
Microsoft Oce 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oce 365 Outlook account from the control panel.
NOTE: You must have an email address account with Oce 365 Outlook to congure the settings in the EWS.
Congure the outgoing email server (SMTP) to send an email from an Oce 365 Outlook account
1. Using the EWS top navigation tabs, click Networking.
2. In the left navigation pane, click TCP/IP Settings.
3. In the TCP/IP Settings area, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Sux area, verify that the DNS sux for the email
client being used is listed. DNS suxes have this format: companyname.com, Gmail.com, etc.
NOTE: If the Domain Name sux is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click Email Setup.
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8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the
feature is unavailable at the printer control panel.
9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name eld, type smtp.onoce.com, and then click Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split emails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials
c. In the Username eld, type the Oce 365 Outlook email address.
d. In the Password eld, type the Oce 365 Outlook account password, and then click Next.
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
15. On the Summary and Test dialog, enter a valid email address in the Send test email to: eld, and then click
Test.
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.
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Set up Scan to Network Folder
●Introduction
●Before you begin
●Step one: Access the HP Embedded Web Server
●Step two: Set up Scan to Network Folder
Introduction
This document explains how to enable and congure the Scan to Network Folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been congured. There are two
methods for conguring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and
Save to Network Folder Setup for advanced setup.
Before you begin
NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the conguration process.
●Administrative access to the printer
●The fully-qualied domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the
destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder
resides.
Step one: Access the HP Embedded Web Server
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
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Step two: Set up Scan to Network Folder
Method one: Use the Scan to Network Folder Wizard
This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic conguration.
1. Using the EWS top navigation tabs, click Scan/Digital Send tab.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. Click the Save to Network Folder Quick Set Wizard link.
4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
5. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
b. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
c. Click Next.
6. On the Congure Destination Folder dialog, complete the following information:
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a. In the UNC Folder Path eld, type a folder path where the scan will go.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
●Use credentials of user to connect after Sign In at the control panel
●Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds, and the printer’s access to the folder must be veried by clicking
Verify Access.
c. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, and then click
System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then
click System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
7. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
8. Review the Summary dialog, and then click Finish.
Method two: Use Scan to Network Folder Setup
This option enables advanced conguration of the Save to Network Folder feature using the HP Embedded Web
Server (EWS) for the printer.
Step one: Begin the conguration
1. Click the Scan/Digital Send tab.
2. On the left navigation menu, click the Scan to Network Folder Setup link.
Step two: Congure the Scan to Network Folder settings
1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box
is not selected, the feature is unavailable at the printer control panel.
2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open the Quick
Sets Setup dialog.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
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NOTE: The Scan to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Scan to Network Folder metadata.
Complete all of the settings in the Quick Set Setup to fully congure the Scan to Network Folder feature.
Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel
Use the Set the button location for the Quick Set and options for user interaction at the control panel dialog to
congure where the Quick Set button will display on the printer control panel and to congure the level of user
interaction at the printer control panel.
1. In the Quick Set Name eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
2. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
3. From the Quick Set Start Option list, select one of the following options:
●Option one: Enter application, then user presses Start
●Option two: Start instantly upon selection
Select one of the following prompt options :
○Prompt for original sides
○Prompt for additional pages
○Require Preview
NOTE: If Start instantly upon selection is selected, the destination folder must be entered in the
next step.
4. Click Next.
Dialog two: Folder Settings
Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to.
There are two types of destination folders to select from:
●Shared folders or FTP folders
●Personal shared folders
There are two types of folder permissions to select from:
●Read and write access
●Write access only
The following information describes how to congure the folder settings.
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Congure the destination folder for scanned documents
Option 1: Shared folders or FTP folders
To save scanned documents to a standard shared folder or an FTP folder, complete the following steps:
1. If it is not already selected, select Save to shared folders or FTP folders.
2. Click Add.... The Add Network Folder Path dialog opens.
3. On the Add Network Folder Path dialog, select one of the following options:
●Option one: Save to a standard shared network folder
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NOTE: For more information about creating shared network folders see Set up a shared folder
(c04431534).
1. If it is not already selected, select Save to a standard shared network folder.
2. In the UNC Folder Path eld, type a folder path.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \
\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via
DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to nd the destination server.
3. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.
4. To view the complete folder path for scanned documents, click Update Preview.
5. From the Authentication Settings list, select one of the following options:
○Use credentials of user to connect after Sign In at the control panel
○Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds.
6. In the Windows Domain eld, type the Windows domain.
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NOTE: To nd the Windows domain in Windows 7, click Start, click Control Panel, and then click
System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and
then click System.
The domain is listed under Computer name, domain, and workgroup settings.
NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name
(default is “Workgroup”), a user name and password must be entered in the corresponding
elds. However, if the folder is within a particular user’s folders and not Public, the user name
and password of that user must be used.
NOTE: An IP address might be necessary instead of a computer name. Many home routers do
not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on
the same subnet, but outside the DHCP address range.
7. Click OK.
●Option two: Save to an FTP Server
NOTE: If an FTP site is outside the rewall, a proxy server must be specied under the network
settings These settings are located in the EWS Networking tab, under the Advanced options.
1. Select Save to an FTP Server.
2. In the FTP Server eld, type the FTP server name or IP address.
3. In the Port eld, type the port number.
NOTE: In most cases, the default port number does not need to be changed.
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4. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
5. To view the complete folder path for scanned documents, click Update Preview.
6. From the FTP Transfer Mode list, select one of the following options:
○Passive
○Active
7. In the Username eld, type the user name.
8. In the Password eld, type the password.
9. Click Verify Access to conrm the destination can be accessed.
10. Click OK.
Option 2: Personal shared folders
To save scanned documents to a personal shared folder, complete the following steps:
NOTE: This option is used in domain environments where the administrator congures a shared folder for each
user. If the Save to a personal shared folder feature is congured, users will be required to sign in at the printer
control panel using Windows credentials or LDAP authentication.
1. Select Save to a personal shared folder.
2. In the Retrieve the device user’s home folder using this attribute eld, type the user’s home folder in the
Microsoft Active Directory.
NOTE: Verify that the user knows where this home folder is located on the network.
3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.
Select the destination folder permissions
Option 1: Read and write access
To send scanned documents to a folder congured for read and write access, complete the following steps:
NOTE: Send only to folders with read and write access supports folder verication and job notication.
1. If it is not already selected, select Send only to folders with read and write access.
2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to
job start.
NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;
however, if the folder is unavailable, the scan job will fail.
3. Click Next.
Option 2: Write access only
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To send scanned documents to a folder congured for write access only, complete the following steps:
NOTE: Allow sending to folders with write access only does not support folder verication or job notication.
NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename for
all scans.
Select a time-related lename prex or sux for the scan lename, so that each scan is saved as a unique le,
and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog
in the Quick Set Wizard.
1. Select Allow sending to folders with write access only.
2. Click Next.
Dialog three: Notication settings
▲On the Notication dialog, complete one of the following tasks:
NOTE: In order to send notication emails, the printer must be set up to use an SMTP server for sending
email jobs. For more information about setting up the SMTP server for sending emails see Set up Scan to
Email (c04017973).
●Option one: Do not notify
1. Select Do not notify.
2. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
●Option two: Notify when job completes
1. Select Notify when job completes.
2. Select the method for delivering the notication from the Method Used to Deliver Notication
list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
●Option three: Notify only if job fails
1. Select Notify only if job fails.
2. Select the method for delivering the notication from the Method Used to Deliver Notication
list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
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Dialog four: Scan Settings
On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Dialog ve: File Settings
On the File Settings dialog, set the default le settings for the Quick Set, and then click Next.
File settings:
Feature Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Sux Set the default le name sux used for les saved to a network folder.
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.
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Feature Description
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
and they take more time to send.
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Meta Data File Format Use the drop-down list to select the le format for meta-data information.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
pages per le.
Dialog six: Summary
On the Summary dialog, review the Summary dialog, and then click Finish.
Step three: Complete the conguration
1. In the left-navigation pane, click Scan to Network Folder.
2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete the
setup.
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Set up Scan to USB Drive
●Introduction
●Step one: Access the HP Embedded Web Server
●Step two: Enable Scan to USB Drive
●Step three: Congure the Quick Sets (optional)
●Default scan settings for Scan to USB Drive setup
●Default le settings for Scan to USB Drive setup
Introduction
The printer has a feature that enables it to scan a document and save it to a USB ash drive. The feature is not
available until it has been congured through the HP Embedded Web Server (EWS).
Step one: Access the HP Embedded Web Server
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
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Step two: Enable Scan to USB Drive
1. Select the Security tab.
2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled.
3. Select the Scan/Digital Send tab.
4. Select the Enable Scan to USB Drive check box.
5. Click Apply at the bottom of the page.
NOTE: Most devices ship with Hard disk drives (HDDs) already installed. In some cases, additional storage
devices can be added via USB. Verify whether the Scan to USB Drive feature needs to be expanded to USB and
Hard drive
Step three: Congure the Quick Sets (optional)
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick Sets
application.
1. In the Scan to USB Drive area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
●Select an existing Quick Set under Quick Sets Application in the table.
-OR-
●Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information, and then click
Next.
●Quick Set Name: Enter a title for the new Quick Set.
●Quick Set Description: Enter a description of the Quick Set.
●Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Select a default location where scanned les are saved on USB storage devices inserted into the USB port
on the control panel, and then click Next. The default location options are:
●Save at root directory of the USB storage device
●Create or place in this folder on the USB Storage Device — The path to the folder on the USB storage
device must be specied when using this le location option. A backslash \ must be used to separate
folder\subfolder names in the path.
5. Select an option from the Condition on Which to Notify: drop-down list, and then click Next.
This setting determines if, or how, users are notied when a Scan To USB Drive Quick Set job completes or
fails. The options for the Condition on Which to Notify: setting are:
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●Do not notify
●Notify when job completes
●Notify only if job fails
6. Choose the Scan Settings for the Quick Set, and then click Next.
NOTE: For more information on the available scan settings, see “Default scan settings for Scan to USB
Drive setup.”
7. Choose the File Settings for the Quick Set, and then click Next.
NOTE: For more information on the available le settings, see “Default le settings for Scan to USB Drive
setup”
8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit the
settings.
Default scan settings for Scan to USB Drive setup
Table 6-1 Scan settings for Scan to USB Drive Setup:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Default le settings for Scan to USB Drive setup
Table 6-2 File settings for Scan to USB Drive Setup:
Option name Description
File Name Prex Set the default le name prex for the le to be saved.
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Table 6-2 File settings for Scan to USB Drive Setup: (continued)
Option name Description
File Name Set the default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Sux Set the default le name sux for the le to be saved.
Duplicate lename sux default [lename]_YYYYMMDDT
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
and they take more time to send.
Color/Black Specify whether the le to be saved is color, black and gray, or black only.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
pages per le.
ENWW Set up Scan to USB Drive 121

Set up Scan to SharePoint® (Flow models only)
●Introduction
●Before you begin
●Step one: Access the HP Embedded Web Server (EWS)
●Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set
●Quick set scan settings and options for Scan to SharePoint®
Introduction
Use Scan to SharePoint® to scan documents directly to a Microsoft® SharePoint site. This feature eliminates the
need to scan the documents to a network folder, USB ash drive, or email message, and then manually upload
the les to the SharePoint site.
Scan to SharePoint® supports all scanning options, including the ability to scan documents as images or use the
OCR features to create text les or searchable PDFs.
The feature is disabled by default. Enable Scan to SharePoint® in the HP Embedded Web Server (EWS).
NOTE: The Scan to SharePoint® feature is only available on workow-equipped printers.
Before you begin
Before this procedure can be completed, the destination folder that the scanned les will be saved to must exist
on the SharePoint site, and write access must be enabled to the destination folder. Scan to SharePoint® is
disabled by default.
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
122 Chapter 6 Scan ENWW

Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set
Follow these steps to enable the feature Scan to SharePoint feature and create a Scan to SharePoint Quick Set:
1. Using the top navigation tabs, click Scan/Digital Send.
2. In the left navigation pane, click Scan to SharePoint®.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
3. Select the Enable Scan to SharePoint® check box, and then click Add....
4. Enter a Quick Set Name (for example, “Scan to SharePoint”) and a Quick Set Description.
5. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control
panel, and then click the Next button.
6. Use the following steps to add the path to the SharePoint folder.
a. Click Add on the SharePoint® Destination page to open the Add SharePoint® Path page.
b. Open another browser window, navigate to the SharePoint folder to use, and then copy the folder
path for the SharePoint folder from that browser window.
c. Paste the SharePoint folder path into the SharePoint® Path: eld.
d. By default, the printer overwrites an existing le that has the same le name as the new le. Clear
Overwrite existing les so that a new le with the same name as an existing le is given an updated
time/date stamp.
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to
sign in to the SharePoint site with credentials, or store the credentials within the Quick Set.
ENWW Set up Scan to SharePoint® (Flow models only) 123

NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the
Authentication Settings drop-down menu, the logged-in user must have permissions to write to the
specied SharePoint site.
NOTE: For security purposes, the printer does not display credentials entered in the Quick Set
Wizard.
f. Click OK to complete the SharePoint path setup and navigate back to the SharePoint Destination
Settings page.
7. Select Verify folder access prior to job start to ensure that the SharePoint folder specied as the
destination folder is accessible each time the Quick Set is used. If this option is not selected, jobs can be
saved to the SharePoint folder more quickly. However, if this option is not selected and the SharePoint
folder is inaccessible the job will fail.
8. Click Next.
9. Set a Condition on Which to Notify: on the Notication page. This setting congures the Quick Set to either
not notify, or to send email messages or print a summary page if a job either completes successfully or
fails. Select one of the following options from the Condition on Which to Notify: drop-down menu:
●Select Do not notify for the Quick Set to not perform any notication action when a job completes
successfully or fails.
●Select Notify when job completes to for the Quick Set to send a notication when a job completes
successfully.
●Select Notify only if job fails to for the Quick Set to send a notication only when a job fails.
Selecting either Notify when job completes or Notify only if job fails requires the Method Used to Deliver
Notication: to be set. Select from the following options:
●Email: Use this option to send an email when the selected notication condition occurs. This option
requires a valid email address in the Notication Email Address: eld.
NOTE: To use the email notication feature, rst congure the email feature on the printer.
●Print: Use this option to print the notication when the selected notication condition occurs.
NOTE: Select Include Thumbnail for either notication option to include a thumbnail image of the rst
page of the scanned page of the job.
10. Click Next.
11. Select options from the Scan Settings page, and then click Next. For more information, see the table “Scan
settings for Scan to SharePoint®.”
12. Select options from the File Settings page, and then click Next. For more information, see the table “File
settings for Scan to SharePoint®.”
13. Review the summary of settings, and then click the Finish button to save the Quick Set, or click the
Previous button to edit the settings.
Quick set scan settings and options for Scan to SharePoint®
The following tables list the settings and options available in the Quick Set Wizard when adding, editing, or
copying a Scan to SharePoint® Quick Set.
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Table 6-3 Scan settings for Scan to SharePoint®
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Table 6-4 File settings for Scan to SharePoint
Feature Description
File Name Prex Set the default le name prex used for the le to be saved.
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Sux Set the default le name sux used for the le to be saved.
Duplicate lename sux default [lename]_YYYYMMDDT
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
and they take more time to send.
ENWW Set up Scan to SharePoint® (Flow models only) 125

Table 6-4 File settings for Scan to SharePoint (continued)
Feature Description
Color/Black Specify whether copies are to be printed in color, black and gray, or black only
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
pages per le.
126 Chapter 6 Scan ENWW

Scan to email
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses.
NOTE: Before you can scan to email, your printer administrator or IT department must use the HP Embedded
Web Server to enable the feature and set it up.
Scan to email
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Scan, and then select Scan to Email.
NOTE: If prompted, type your user name and password.
3. Touch the To eld to open a keyboard.
NOTE: If you are signed in to the printer, your user name or other default information might appear in the
From eld. If so, you might not be able to change it.
4. Specify the recipients by using one of these methods:
Enter addresses manually
▲Enter the address in the To eld. To send to multiple addresses, separate the addresses with a
semicolon, or select the Enter button on the touchscreen keyboard after typing each address.
Enter addresses from the Contacts list
a. Select the Contacts button that is next to the To eld to open the Contacts screen.
b. Select the appropriate contact list.
c. Select a name or names from the list of contacts to add the name to the recipients list, and then
select Add.
5. Complete the Subject, File Name, and Message elds by touching the eld and using the touchscreen
keyboard to enter information. Select the Close button whenever you need to close the keyboard.
6. To load a Quick Set, select Load, select the Quick Set, and then select Load under the Quick Sets list.
NOTE: Quick Sets are predened settings for various types of output, such as Text, Photograph, and High
Quality. You can select a Quick Set to view the description.
7. To congure settings, such as File Type and Resolution, Original Sides, and Content Orientation, select
Options in the lower left corner, and then select the settings from the Options menus. Select Done if
prompted.
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
ENWW Scan to email 127

Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
9. When the document is ready, select Send to email it.
128 Chapter 6 Scan ENWW

NOTE: The printer might prompt you to add the email address to the contact list.
ENWW Scan to email 129

Scan to network folder
Introduction
The printer can scan a le and save it in a shared folder on the network.
NOTE: Before you can scan to a network folder, your printer administrator or IT department must use the HP
Embedded Web Server to enable the feature and congure the shared folders.
Scan to network folder
NOTE: You might be required to sign in to the printer to use this feature.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Scan, and then select Scan to Network Folder.
3. Specify a folder destination. Folder options must rst be congured by the printer administrator.
●To select a folder location that the administrator already set up, select Load under Quick Sets and
Defaults, select the folder, and then select Load.
●To specify a new folder location, touch the Folder Paths eld to open a touchscreen keyboard, type
the path to the folder, and then select the Enter button. Enter user credentials if prompted and
then select Save to save the path.
NOTE: Use this format for the path: \\server\folder, where “server” is the name of the server
that hosts the shared folder, and “folder” is the name of the shared folder. If the folder is nested
inside other folders, complete all necessary segments of the path to reach the folder. For example: \
\server\folder\folder
NOTE: The Folder Paths eld might have a pre-dened path, and it might not be editable. In this
situation, the administrator has congured this folder for common access.
4. Touch the File Name text eld to open a touchscreen keyboard, type the name for the le, and then select
the Enter button.
5. To congure settings, such as File Type and Resolution, Original Sides, and Content Orientation, select
Options in the lower left corner, and then select the settings from the Options menus. Select Done for each
setting if prompted.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
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Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
7. When the document is ready, select Send to save the le to the network folder.
ENWW Scan to network folder 131

Scan to USB drive
Introduction
The printer can scan a le and save it to a USB ash drive.
NOTE: Before you can scan to a USB drive, your printer administrator or IT department must use the HP
Embedded Web Server to enable the feature and set it up.
Scan to USB drive
NOTE: You might be required to sign in to the printer to use this feature.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. Insert the USB drive into the USB port near the printer control panel.
3. From the Home screen on the printer control panel, select Scan, and then select Scan to USB Drive.
4. Select the USB drive under Destination, and then select the save location (either the root of the USB drive
or an existing folder).
5. Touch the File Name text eld to open a touchscreen keyboard, type the name for the le, and then select
the Enter button.
6. To congure settings, such as File Type and Resolution, Original Sides, and Content Orientation select
Options in the lower left corner, and then select the settings from the Options menus. Select Done if
prompted.
7. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
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Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
8. When the document is ready, select Save to save the le to the USB drive.
ENWW Scan to USB drive 133

Scan to SharePoint
Introduction
If you have a workow-equipped printer, you can scan a document and send it to a Microsoft® SharePoint site.
This feature eliminates the need to scan the documents to a network folder, USB ash drive, or email message,
and then manually upload the les to the SharePoint site.
Scan to SharePoint® supports all scanning options, including the ability to scan documents as images or use the
OCR features to create text les or searchable PDFs.
NOTE: Before you can scan to SharePoint, your printer administrator or IT department must use the HP
Embedded Web Server to enable the feature and set it up.
Scan to SharePoint
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Scan, and then select Scan to SharePoint®.
NOTE: It might be necessary to sign in to the printer to use this feature.
3. To select a Quick Set, touch Select under Quick Sets, select a Quick Set, and then select Load.
4. Select the File Name: text eld to open a keyboard, type the name for the le, and then select the Enter
button.
5. To congure settings, such as File Type and Resolution, Sides, and Content Orientation, select Options in
the lower left corner, and then select the settings from the Options menus. Select Done if prompted.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
134 Chapter 6 Scan ENWW

Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
7. When the document is ready, select Send to save it to the SharePoint location.
ENWW Scan to SharePoint 135

Scan to job storage
●Introduction
●Scan to job storage on the printer
●Print from job storage on the printer
Introduction
The printer has a feature that enables it to scan a document and save it to a job storage folder on the printer. You
can retrieve the document from the printer and print it when needed.
NOTE: Before you can scan to a storage folder on the printer, your printer administrator or IT department must
use the HP Embedded Web Server to enable the feature and congure the settings.
Scan to job storage on the printer
Use this procedure to scan a document and save it to a job storage folder on the printer so that you can print
copies at any time.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Scan, and then select Scan to Job Storage.
NOTE: If prompted, enter your user name and password.
3. Select the default storage folder name shown under Folder.
NOTE: If the printer administrator has congured the option, you can create a new folder. Follow these
steps to create a new folder:
a. Select the New Folder icon.
b. Select the New Folder eld, type the folder name, and then select OK.
4. Make sure that you have selected the correct folder.
5. Touch the Job Name text eld to open a touchscreen keyboard, type the name for the le, and then select
the Enter button.
6. To make the job private, select the PIN button, enter a four-digit PIN in the PIN eld, and then close the
touchscreen keypad.
7. To congure settings, such as Sides and Content Orientation, select Options in the lower left corner, and
then select the settings from the Options menus. Select Done for each setting if prompted.
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
136 Chapter 6 Scan ENWW

Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
9. When the document is ready, select Save to save the le to the storage folder.
ENWW Scan to job storage 137

Print from job storage on the printer
Use this procedure to print a scanned document that is in a job storage folder on the printer.
1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.
2. Under Stored Jobs to Print, select Choose, select the folder in which the document is saved, select the
document, and then select Select.
3. If the document is private, enter the four-digit PIN in the Password eld, and then select OK.
4. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
5. Select Print to print the document.
138 Chapter 6 Scan ENWW

HP JetAdvantage business solutions
HP JetAdvantage solutions are workow and printing solutions that are easy-to-use, and both network and
cloud-based. HP JetAdvantage solutions are designed to help businesses of all types, including healthcare,
nancial services, manufacturing, and public sector, manage a eet of printers and scanners.
HP JetAdvantage Solutions include:
●HP JetAdvantage Security solutions
●HP JetAdvantage Management solutions
●HP JetAdvantage Workow solutions
●HP JetAdvantage Mobile Printing solutions
For more information about HP JetAdvantage business workow and printing solutions, go to www.hp.com/go/
PrintSolutions.
ENWW HP JetAdvantage business solutions 139

Additional scan tasks
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP.
Instructions are available for performing specic scan tasks, such as the following:
●Copy or scan pages from books or other bound documents
●Copy or scan both sides of an identication card
●Copy or scan a document into a booklet format
140 Chapter 6 Scan ENWW

7 Fax
For more information
●Set up fax
●Change fax congurations
●Send a fax
●Additional fax tasks
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 141

Set up fax
Introduction
This information applies to fax and Flow models, or to other printers when an optional analog fax accessory has
been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network
fax service.
Set up fax by using the printer control panel
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Fax
●Internal Fax Modem Setup
NOTE: If the Internal Fax Modem Setup menu does not appear in the menu listing, LAN or Internet
fax might be enabled. When LAN or Internet fax is enabled, the analog fax accessory is disabled and
the Internal Fax Modem Setup menu does not display. Only one fax feature, either LAN fax, analog
fax, or Internet fax, can be enabled at a time. To use analog fax when LAN fax is enabled, use the HP
Embedded Web Server to disable LAN fax.
3. Select the location from the list on the right side of the screen, and then select Next.
4. Touch the Company Name text eld, and use the keypad to type the company name.
5. Touch the Fax Number text eld, and use the keypad to type the sending fax number. Select Next.
6. Verify that the date and time settings are correct. Make changes as necessary, and then select Next.
7. If a dialing prex is required for sending faxes, touch the Dialing Prex text eld, and use the keypad to
enter the number.
8. Review all the information on the left pane, and then select Finish to complete the fax setup.
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Change fax congurations
NOTE: The settings congured using the control panel override any settings made in the HP Embedded Web
Server.
●Fax dialing settings
●General fax send settings
●Fax receive settings
Fax dialing settings
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Fax
●Fax Send Settings
●Fax Dialing Settings
Congure any of the following settings, and then select Done:
Menu item Description
Redial on Error The Redial on Error feature sets the number of times a fax number will be redialed when an
error occurs during a fax transmission.
Redial on No Answer The Redial on No Answer setting selects the number of times the fax accessory redials if
the number dialed does not answer. The number of retries is either 0 to 1 (used in the U.S.)
or 0 to 2, depending on the location setting. The interval between retries is set by the redial
interval setting.
Redial on Busy The Redial on Busy setting selects the number of times (0 through 9) the fax accessory
redials a number when the number is busy. The interval between retries is set by the Redial
Interval setting.
Redial Interval The Redial Interval setting selects the number of minutes between retries if the number
dialed is busy or not answering, or if an error occurs.
NOTE: You might observe a redial message on the control panel when both the Redial on
Busy and Redial on No Answer settings are set to o. This occurs when the fax accessory
dials a number, establishes a connection, and then loses the connection. As a result of this
error condition, the fax accessory performs three automatic redial attempts regardless of
the redial settings. During this redial operation, a message displays on the control panel to
indicate that a redial is in progress.
Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the
Analog Fax modem while sending a fax.
●Fast (v.34 – 33.6k)
●Medium (v.17 – 14.4k)
●Slow (v.29 – 9.6k)
Line Monitor Volume Use the Line Monitor Volume setting to control the printer's dialing volume level when
sending faxes.
Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-tone
phones) or pulse (rotary-dial phones).
ENWW Change fax congurations 143

Menu item Description
Dialing Prex The Dialing Prex setting allows you to enter a prex number (such as a "9" to access an
outside line) when dialing. This prex number is automatically added to all phone numbers
when dialed.
Detect dial tone The Detect dial tone setting determines whether the fax checks for a dial tone before
sending a fax.
General fax send settings
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Fax
●Fax Send Settings
●General Fax Send Settings
Congure any of the following settings, and then select Done:
Menu item Description
Fax Number Conrmation When the Fax Number Conrmation feature is enabled, the fax number must be entered
twice to ensure that it was entered correctly. The feature is disabled by default.
PC Fax Send Use the PC Fax Send feature to send faxes from a PC. This feature is enabled by default.
Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or
receiving a fax. If the fax accessory detects an error during the transmission and the Error
Correction Mode setting is on, the fax accessory can request that the error portion of the
fax be sent again.
The Error Correction Mode feature is enabled by default. You should turn it o only if you
are having trouble sending or receiving a fax and if you are willing to accept the errors in
the transmission and a probable quality reduction in the image. Turning o the setting
might be useful when you are trying to send a fax overseas or receive one from overseas,
or if you are using a satellite telephone connection.
NOTE: Some VoIP providers might suggest turning o the Error Correction Mode setting.
However, this is not usually necessary.
Fax Header Use the Fax Header feature to control whether the header is appended to the top, and
content is shifted down, or if the header is overlaid on top of the previous header.
Fax receive settings
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
●Fax
●Fax Receive Settings
●Fax Receive Setup
144 Chapter 7 Fax ENWW

Congure any of the following settings, and then select Done:
Menu item Description
Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one
of the following options:
●Automatic
●TAM
●Fax/Tel
●Manual
Rings to Answer The Rings to Answer setting determines the number of times the phone rings before the
call is answered by the fax accessory.
NOTE: The default range for the available options for the Rings to Answer setting is
location-specic. The range of possible Rings to Answer options is limited by location.
If the fax accessory is not answering, and the Rings to Answer setting is 1, try increasing it
to 2.
Ring Volume The Ring Volume setting allows you to adjust the ringer volume.
Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options:
●Fast (v.34 – 33.6k)
●Medium (v.17 – 14.4k)
●Slow (v.29 – 9.6k)
Extension Phone This setting allows you use a separate telephone in conjunction with the fax functions.
Allow Reprinting This setting allows you to reprint received faxes.
Receive to PC This setting allows you to receive faxes directly to your computer.
Fax Polling This setting allows you to enable or disable the fax polling function.
Fax/Tel Ring Time This setting determines the number of times the phone rings before the fax/tel mode
initiates.
ENWW Change fax congurations 145

Send a fax
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Fax. You might be prompted to type a user name
and password.
3. Specify the recipients by using one of these methods:
Enter recipients manually
▲Touch the Fax Recipients text eld, and then use the keypad to enter the fax number. To send to
multiple fax numbers, separate the numbers with a semicolon, or select the Enter button on the
touchscreen keyboard after typing each number.
Enter recipients from the Contacts list
a. Select the Contacts button that is next to the Fax Recipients eld to open the Contacts screen.
b. Select the appropriate contact list.
c. Select a name or names from the list of contacts to add to the recipients list, and then select Add.
4. To load a Quick Set, select Load, select the Quick Set, and then select Load under the Quick Sets list.
NOTE: Quick Sets are predened settings for various types of output, such as Text, Photograph, and High
Quality. You can select a Quick Set to view the description.
5. To congure settings, such as Resolution, Sides, and Content Orientation, select Options in the lower left
corner, and then select the settings from the Options menus. Select Done if prompted.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
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Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left
or right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
7. When the document is ready, select Send to send the fax.
ENWW Send a fax 147

Additional fax tasks
Go to www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP, www.hp.com/support/
colorpw774MFP, or www.hp.com/support/colorpw779MFP.
Instructions are available for performing specic fax tasks, such as the following:
●Create and manage fax speed dial lists
●Congure fax billing codes
●Use a fax printing schedule
●Block incoming faxes
●Fax archiving and forwarding
148 Chapter 7 Fax ENWW

8 Manage the printer
For more information
●Advanced conguration with the HP Embedded Web Server (EWS)
●Create a Quick Set
●Congure IP network settings
●Printer security features
●Energy-conservation settings
●HP Web Jetadmin
●Software and rmware updates
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolor780MFP, www.hp.com/support/pwcolor785MFP,
www.hp.com/support/colorpw774MFP, or www.hp.com/support/colorpw779MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
ENWW For more information 149

Advanced conguration with the HP Embedded Web Server (EWS)
●Introduction
●How to access the HP Embedded Web Server (EWS)
●HP Embedded Web Server features
Introduction
Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control
panel.
●View printer status information
●Determine the remaining life for all supplies and order new ones
●View and change tray congurations
●View and change the printer control-panel menu conguration
●View and print internal pages
●Receive notication of printer and supplies events
●View and change network conguration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded
Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the
HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.
How to access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, select the Information icon, and then select the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
To use the HP Embedded Web Server, the browser must meet the following requirements:
Windows® 7
●Internet Explorer (version 8.x or greater)
●Google Chrome (version 34.x or greater)
●Firefox (version 20.x or greater)
150 Chapter 8 Manage the printer ENWW

Windows® 8 or greater
●Internet Explorer (version 9.x or greater)
●