Table of Contents
- GS700TR Series Hardware Installation Guide
- Contents
- About This Manual
- Chapter 1 Introduction
- Chapter 2 Physical Description
- Chapter 3 Applications
- Chapter 4 Installation
- Appendix A Troubleshooting
- Appendix B Technical Specifications
- Index
NETGEAR ProSafe GS724TR User Manual
Displayed below is the user manual for ProSafe GS724TR by NETGEAR which is a product in the Network Switches category. This manual has pages.
Related Manuals
202-10304-01
December 2007
v1.0
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
GS700TR Series
Hardware Installation
Guide
ii
v1.0, December 2007
© 2007 by NETGEAR, Inc. All rights reserved..
Trademarks
NETGEAR, the NETGEAR logo, and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product
names are regist ered trademarks or trademarks of their respectiv e hol d ers. Portions of this document are copyright
Intoto, Inc.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Certificate of the Manufacturer/Importer
It is hereby certified that the GS700TR Series Smart Switch has been suppressed in accordance with the conditions set
out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test
transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes
in the operating instructions.
The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for comp li ance with the regulations.
Product and Publication Details
Model Number: GS700TR
Publication Date: December 2007
Product Family: Smart Switch
Product Name: GS700TR Series Smart Switch
Home or Business Prod uct: Business
Language: English
Publication Part Number: 202-10304-01
Publication Version Number: 1.0
Contents iii
v1.0, December 2007
Contents
GS700TR Series Hardware Installation Guide
About This Manual
Conventions, Formats and Scope ..................................................................................... v
How to Use This Manual .................................................................................................. vi
How to Print this Manual ................................................................................................... vi
Revision History .. ... ... ................... .... ................... ... .................... ................... ... .................vii
Chapter 1
Introduction
Overview ............. ................ ................ ................ ................ ................ ................ ............1-1
Features .........................................................................................................................1-2
Package Contents ..........................................................................................................1-3
Chapter 2
Physical Description
GS724TR Front and Back Panel Configuration ..............................................................2-5
GS748TR Front and Back Panel Configuration ..............................................................2-6
LED Designations ...........................................................................................................2-7
Port LEDs .................................................. ................................... ............................2-7
System LEDs .. ... ... ... .... ... ... .................... ................................... ...............................2-8
Device Hardware Interfaces ...........................................................................................2-8
RJ-45 Ports ..............................................................................................................2-8
SFP GBIC Module .............. .................... ... ... ................... .... ... ................... ... .... ... .....2-9
Factory Defaults Button ... ... ... .... ................... ................... .................... ... ..................2-9
Chapter 3
Applications
Desktop Switching ........................................................................................................3-11
Chapter 4
Installation
Step 1: Preparing the Site .............................................................................................4-13
iv Contents
v1.0, December 2007
Step 2: Installing the Switch ..........................................................................................4-14
Installing the Switch on a Flat Surface ...................................................................4-14
Installing the Switch in a Rack ...............................................................................4-14
Step 3: Checking the Installation ........ ... .......................................................................4-15
Step 4: Connecting Devices to the Switch ....................................................................4-16
Step 5: Installing an SFP GBIC Module ........................................................................4-16
Step 6: Applying AC Power ..........................................................................................4-17
Step 7: Managing the Switch using a Web Browser or the PC Utility ...........................4-18
Appendix A
Troubleshooting
Troubleshooting Chart ................................................................................................. A-19
Additional Troubleshooting Suggestions ............... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... .. A-20
Network Adapter Cards ......................................................................................... A-20
Configuration ......................................................................................................... A-20
Switch Integrity ................ ... ... .... ... ... ... .... ............................................................... A-20
Auto-Negotiation ................................................................................................... A-21
Appendix B
Technical Specif ic ations
Index
v
v1.0, December 2007
About This Manual
The NETGEAR® GS700TR Series Hardware Installation Guide describes how to install,
configure and troubleshoot the GS700TR Series Smart Switch. The information in this manual is
intended for readers with intermediate computer and Internet skills.
Conventions, Formats and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•Typographical Conventions. This manual uses the following typographical conventions:
•Formats. This manual uses the following formats to highlight special messages:
Italic Emphasis, books, CDs, file and server names, extensions
Bold User input, IP addresses, GUI screen text
Fixed Command prompt, CLI text, code
italic URL links
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
GS700TR Series Hardware Installation Guide
vi About This Manual
v1.0, December 2007
•Scope. This manual is written for the GS700TR Series Smart Switch according to these
specifications:
How to Use This Manual
The HTML version of this manual includes the following:
• Buttons, and , for browsing forwards or backwards through the manual one page
at a time
•A button that displays the table of contents and an button. Double-click on a
link in the table of contents or index to navigate directly to where the topic is described in the
manual.
•A button to access the full NETGEAR, Inc. online knowledge base for the product
model.
• Links to PDF versions of the full manual and individual chapters.
How to Print this Manual
To print this manual you can ch oose one of th e following several options, according to your needs.
•Printing a Page in the HTML View. Each page in the HTML version of the manual is
dedicated to a major topic. Use the Print button on the browser toolbar to print the page
contents.
•Printing a Chapter. Use the PDF of This Chapter link at the top left of any page.
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
Product Version GS700TR Series Smart Switch
Manual Publication Date December 2007
Note: Product updates are available on the NETGEAR, Inc. website at
http://kbserver.netgear.com/main.asp.
GS700TR Series Hardware Installation Guide
About This Manual vii
v1.0, December 2007
– Click the PDF of This Chapter link at the top right of any page in the chapter you want to
print. The PDF version of the chapter you were viewing opens in a browser window.
– Your computer must have the free Adobe Acrobat reader installed in order to view and
print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
– Click the print icon in the upper left of the window.
•Printing the Full Manual. Use the Complete PDF Manual link at the top left of any page.
– Click the Complete PDF Manual link at the top left of any p age in the manual. The PDF
version of the complete manual opens in a browser window.
– Click the print icon in the upper left of the window.
Revision History
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Part Number Version
Number Date Description
202-10304-01 1.0 December 2007 Initial release
GS700TR Series Hardware Installation Guide
viii About This Manual
v1.0, December 2007
1-1
v1.0, December 2007
Chapter 1
Introduction
Congratulations on the purchase of the NETGEAR Smart Switch. The NE TGEAR Smart Switch is
a state-of-the-art, high-performance, IEEE-compliant network solution designed for users who
require a large number of ports and want the power of Gigabit connectivity to eliminate
bottlenecks, boost performance, and increase productivity. To simplify installation, the switch is
shipped ready for use out of the box.
This chapter serves as an introduction to the GS700TR Series Smart Switch and provides the
following information:
•Overview
•Features
•Package Contents
Overview
This Installation Guide is for the following NETGEAR Smart Switches:
• GS724TR – This produ ct offers support for 24 ports of 10/100/1000 and two Form-factor slots
which support 1000 (1000Base-SX/LX)/100M SFP.
• GS748TR – This product offers support for 48 ports of 10/100/1000 and four Form-factor
slots which support 1000 (1000Base-SX/LX)/100M SFP.
Using Gigabit ports, high-speed connections can be made to a server or network backbone. For
example:
• Linking to high-speed se rvers
• Providing 10/100/1000 copper and fiber connectivity
The GS700TR Series Smart Switch also provides the benefit of administrative management with a
complete package of features for the observation, configuration, and control of the network. W ith a
Web-based Graphical User Interface (GUI), the switch’s many capabilities can be viewed and used
in a simple and intuitive manner. The switch’s management features include configuration for port
and switch information, VLAN for traffic control, port trunking for increased bandwidth, and
GS700TR Series Hardware Installation Guide
1-2 Introduction
v1.0, December 2007
Class of Service (CoS) for traffic prioritization. These features provide better understanding and
control of the network. Initial discovery of the switch on the network requires the Smart Wizard
Discovery program, a utility that runs on a PC.
The GS700TR Series Smart Switch can be free-standing, or rack mounted in a wiring closet or
equipment room. It is IEEE-compliant and offers low latency for high-speed networking. All ports
can automatically negotiate to the highest speed. This capability makes the switch ideal for
environments that have a mix of Ethernet, Fast Ethernet, or Gigabit Ethernet devices. In addition,
all RJ-45 ports operate in half- or full-duplex mode. The maximum segment length is 328 feet (100
meters) over Category 5 Unshielded Twisted-Pair (UTP) cable, but much longer for fiber
connections using SFP GBIC modules.
Features
The following list identifies the key features of the NETGEAR Smart Switch.
• 24/48 RJ-45 10/100/1000M auto sensing Giga switching ports.
• 2/4 Small Form-factor Pluggable (SFP) GBIC slots which function as combo ports. Combo
ports are single ports with two physical connections, SFP fiber and RJ-45 copper. The RJ-45
copper ports corresponding to the Combo ports are the last four 10/100/1000M auto sensing
Giga switching ports on each device. If both devices are plugged in, the fiber connection is
active, with fiber port taking priority if both are connected. The following SFP types are
supported:
• 1000Base-SX
• 1000Base-LX
• 100Base-FX
• The devices support full Netgear Smart Switch functionality.
• The devices provide full compatibility with IEEE standards:
• IEEE 802.3i, (10BASE-T)
• IEEE 802.3u (100BASE-TX, 100BASE-FX)
• IEEE 802.3x (Full-duple x flow control)
• IEEE 802.3ab (1000BASE-T)
• IEEE 802.3z (1000B ASE-X)
• Auto-sensing and auto-negotiating capabilities for all ports.
GS700TR Series Hardware Installation Guide
Introduction 1-3
v1.0, December 2007
• Auto Uplink™ on all ports to make the right connection.
• Automatic address learning function to build the packet-forwarding information table. The
table contains up to 4K Media Access Control (MAC) addresses.
• Full- and Half-duplex functions for all 10/100/1000 Mbps ports.
• Store-and-Forward transmission to remove bad packets from the network.
• Full-duplex IEEE 802.3x pause frame flow control.
• Active flow control to minimize packet loss/frame drops.
• Half-duplex back-pressure control.
• Per port LEDs, System LEDs.
• Standard 1U high, rack mountable 17” chassis.
• Fan speed control supported.
Package Contents
Figure 1-1 shows the package contents of the NETGEAR GS700TR Series Smart Switch.
Verify that the package contains the following:
• NETGEAR Smart Switch
Figure 1-1
GS700TR Series Hardware Installation Guide
1-4 Introduction
v1.0, December 2007
• Rubber footpads for tabletop installation
• Power cord
• Rack-mount kit for installing the switch in a 19-inch rack
• Installation guide
• Smart Switch Resource CD with Smart Wizard Discovery and User’s manual
• Warranty/Support Information Card
If any item is missing or damaged, contact the place of purchas e immediately.
2-5
v1.0, December 2007
Chapter 2
Physical Description
This chapter describes the NETGEAR Smart Switch hardware features. Topics include:
•GS724TR Front and Back Panel Configuration
•GS748TR Front and Back Panel Configuration
•LED Designations
•Device Hardware Interfaces
GS724TR Front and Back Panel Configuration
The GS724TR is a 24-Port 10/100/1000M + 2 SFP Combo ports Smart Switch with Static
Routing. Every RJ45 port is cap able of sensing the line speed and n egotiating the op eration duplex
mode with the link partner automatically
Figure 2-1 illustrates the NETGEAR GS724TR Smart Switch front panel:
The front panel contains the following:
• 24 RJ-45 connectors for 10/100/1000Mbps auto sensing Gigabit Ethernet switching ports.
• Two SFP slots for SFP modules supporting 1000(1000Base-SX/LX)/100M SFP.
• Reset button to restart the device.
• Recessed default reset button to restore the device back to the factory defaults.
• Port LEDS
Figure 2-1
System LEDs
SFP Ports
Port LEDs
10/100/1000M Ethernet Ports
GS700TR Series Hardware Installation Guide
2-6 Physical Description
v1.0, December 2007
• System LEDs
Figure 2-2 illustrates the NETGEAR GS724TR Smart Switch back panel:
The back panel contains the following:
• A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.
GS748TR Front and Back Panel Configuration
The GS748TR is a 48-Port 10/100/1000M Smart Static Routing switch + 4 SFP Combo port
switch. Every RJ45 port is capable of sensing the line speed and negotiating the operation duplex
mode with the link partner automatically
Figure 2-3 illustrates the NETGEAR GS748TR Smart Switch front panel:
The front panel contains the following:
• 48 RJ-45 connectors for 10/100/1000Mbps auto sensing Gigabit Ethernet switching ports.
• Four SFP slots for SFP modules supporting 1000(1000Base-SX/LX)/100M SFP.
• Reset button to restart the device.
• Recessed default reset button to restore the device back to the factory defaults.
• Port LEDs
Figure 2-2
Figure 2-3
RS-232 Power Connector
10/100/1000M Ethernet Ports SFP Ports
Port LEDsSystem LEDs
GS700TR Series Hardware Installation Guide
Physical Description 2-7
v1.0, December 2007
• System LEDs
Figure 2-4 illustrates the NETGEAR GS748TR Smart Switch back panel:
The back panel contains the following:
• A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.
LED Designations
Port LEDs
The following table describes the port LED designations.
Figure 2-4
Table 2-1. Port LEDs
Port LED Designation
24/48-10/100/1000 Ports -
One LED/Port SPD/Link/ACT LED •Solid Green - A valid 1000Mbps link is
established on the port.
•Flashing Green - Packet transmission or
reception is occurring on the port at
1000Mbps.
•Solid Yellow - A valid 10/100Mbps link is
established on the port.
•Flashing Yellow - Packet transmission or
reception is occurring on the port at 10/
100Mbps.
•Off - No 10/100Mbps link is established on
the port.
RS-232 Power Connector
GS700TR Series Hardware Installation Guide
2-8 Physical Description
v1.0, December 2007
System LEDs
The following table describes the system LED designations.
Device Hardware Interfaces
RJ-45 Ports
RJ-45ports are auto-sensing ports. When inserting a cable into an RJ-45 port, the switch
automatically ascerta i ns the maximum speed (10, 100 or 1000 Mbps) and du plex mode (half- or
full-duplex) of the attached device. All ports support only unshielded twisted-pair (UTP) cable
terminated with an 8-pin RJ-45 plug.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink. This
technology allows attaching devices to the RJ-45 ports with either straight-through or crossover
cables. When inserting a cable into the switch’s RJ-45 port, the switch automatically:
• Senses whether the cable is a straight-through or crossover cable.
2/4-SFP Ports - One LED/
Port SFP Link/ACT LED •Solid Green - A valid 1000Mbps SFP
module link is established on the port.
•Flashing Green - Packets transmission or
reception is occurring on the port at
1000Mbps.
•Solid Yellow - A valid 100Mbps SFP
module link is established on the port.
•Flashing Yellow - Packets transmission or
reception is occurring on the port at
100Mbps.
•Off - No SPD link is established on the port.
Table 2-2. System LEDs
LED Designation
Power LED •Solid Green - Power is supplied to the switch and is operating
normally.
•Off - Power is disconnected.
Fan LED •Yellow - The fan is not operating normally.
•Off - The fan is operating normally.
Table 2-1. Port LEDs (c ontinued)
Port LED Designation
GS700TR Series Hardware Installation Guide
Physical Description 2-9
v1.0, December 2007
• Determines whether the link to the attached device requires a “norma l” connection (such as
when connecting the port to a PC) or an “uplink” connection (such as when connecting the
port to a router, switch, or hub).
• Configures the RJ-45 port to enable communications with the attached device, without
requiring user intervention. In this way, the Auto Uplink technology compensates for setting
uplink connections, while eliminating concern about whether to use cr ossover or straight-
through cables when attaching devices.
SFP GBIC Module
The GBIC module bays accommodate standard SFP GBIC modules, such as the AGM731F,
AGM732F, or AGM733 from NETGEAR, allowing fiber connections on the network. The module
bay is a combo port, sharing a co nnection with an RJ-45 port. Being a combo p ort, on ly one type
of connection can be active at any given time. For example, both copper and fiber port cannot be
used at the same time. If both connectors are plugged in at the same time, the fiber port will be
active.
The SFP GBIC bay accommodates a standard SFP GBIC module.
Factory Defaults Button
The Smart Switch has a Factory Default button so that you can remove the current configuration
and return the device to its factory settings. When you enable the Factory Default button, all
settings, including the password, VLAN settings and port configurations will be removed.
GS700TR Series Hardware Installation Guide
2-10 Physical Description
v1.0, December 2007
3-11
v1.0, December 2007
Chapter 3
Applications
Your NETGEAR Smart Switch is designed to provide flexibility in configuring your network
connections. It can be used as a stand-alone device or with 10 Mbps, 100 Mbps, and 1000 Mbps
hubs and switches.
Desktop Switching
The NETGEAR Smart Switch can be used as a desktop switch to build a small network that
enables users to have 1000 Mbps access to a file server. With full-duplex enabled, the switch port
connected to the server or PC can provide 2000 Mbps throughput.
Figure 3-1
GS700TR Series Hardware Installation Guide
3-12 Applications
v1.0, December 2007
4-13
v1.0, December 2007
Chapter 4
Installation
This chapter describes the installation procedures for your NETGEAR Smart Switch. Switch
installation involves the following steps:
Step 1: Preparing the Site
Step 2: Installing the Switch
Step 3: Checking the Installation
Step 4: Connecting Devices to the Switc h
Step 5: Installing an SFP GBIC Module
Step 6: Applying AC Power
Step 7: Managing the Switch using a Web Browser or the PC Utility
Step 1: Preparing the Site
Before you installing the switch, ensure the operating environment meets the operating
environment require ments in the following table.
Table 4-1. Site Requirements
Characteristics Requirements
Mounting •Desktop installations - Provide a flat table or shelf surface.
•Rack-mount installations - Use a 17-inch (48.3-centimeter) EIA standard equipment
rack that is grounded and physically secure. The rack-mount kit supplied with the switch
is also required.
Access Locate the switch in a position that allows access to the front panel RJ-45 ports, view the
front panel LEDs, and access power connector .
GS700TR Series Hardware Installation Guide
4-14 Installation
v1.0, December 2007
Step 2: Installing the Switch
The NETGEAR Smart Switch can be installed on a flat surface or in a standard 19-inch rack.
Installing the Switch on a Flat Surface
The switch ships with four self-adhesive rubber footpads. S tick one rubb er foo tpad on each of the
four concave spaces on the bottom of the switch. The rubber footpads cushion the switch against
shock/vibrations.
Installing the Switch in a Rack
To install the switch in a rack, use the following procedure (and refer to Figure 4-1). To perform
this procedure, the 17-inch rack-mount kit supplied with switch is required.
1. Attach the supplied mounting brackets to the side of the switch.
2. Insert the screws provided in the rack-mount kit through each bracket and into the bracket
mounting holes in the switch.
3. Tighten the screws with a #1 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head
screws with nylon washers through each bracket and into the rack.
Power source Provide a power source within 6 feet (1.8 meters) of the installation location. Power
specifications for the switch are shown in Appendix A . Ensure the AC outlet is not
controlled by a wall switch, which can accidentally turn off power to the outlet and the
switch.
Environmental •Temperature - Install the switch in a dry area, with ambient temperature between 0 and
55ºC (32 and 131ºF). Keep the switch away from heat sources such as direct sunlight,
warm air exhausts, hot-air vents, and heaters.
•Operating humidity - The installation location should have a maximum relative
humidity of 90%, non-condensing.
•Ventilation - Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. Be
sure there is adequate airflow in the room or wiring closet where the switch is installed.
•Operating co nditions - Keep the switch at least 6 ft. (1.83 m) away from nearest
source of electromagnetic noise, such as a photocopy machine.
Table 4-1. Site Requirements (continued)
Characteristics Requirements
GS700TR Series Hardware Installation Guide
Installation 4-15
v1.0, December 2007
5. Tighten the screws with a #2 Phillips screwdriver to secure the switch in the rack.
Step 3: Checking the Installation
Before applying power perform the following:
• Inspect the equipment thoroughly.
• Verify that all cables are installed correctly.
• Check cable routing to make sure cables are not damaged or creating a safety hazard.
• Ensure all equipment is mounted properly and securely.
Figure 4-1
GS700TR Series Hardware Installation Guide
4-16 Installation
v1.0, December 2007
Step 4: Connecting Devices to the Switch
The following procedure describes how to connect PCs to the switch’s RJ-45 ports. The
NETGEAR Smart Switch contains Auto Uplink™ technology, which allows the attaching of
devices using either straight-through or crossover cables.
Connect each PC to an RJ-45 network port on the Swi tch front panel (Figure 4-2 ). Use Category 5
(Cat5) Unshielded Twisted-Pair (UTP) cable terminated with an RJ-45 connector to make these
connections.
Step 5: Installing an SFP GBIC Module
The following procedure describes how to install an SFP Gigabit Ethernet module in the switch’s
Gigabit module bay . Standard SFP GBIC modules are sold separately from the Smart Switch. If an
SFP GBIC module is not being installed at this time, skip this procedure.
To install an SFP GBIC module:
Figure 4-2
Note: Ethernet specifications limit the cable length between the switch and the attached
device to 100 m (328 ft.).
GS700TR Series Hardware Installation Guide
Installation 4-17
v1.0, December 2007
Insert the SFP module into the SFP module bay. Press firmly to ensure the module seats into the
connector.
Step 6: Applying AC Power
NETGEAR Smart Switch does not have an ON/OFF switch. The method of applying or removing
AC power is by connecting or disconnecting the power cord. Before connecting the power cord,
select an AC outlet that is not controlled by a wall switch, which can turn of f power to the switch.
After selecting an appropriate outlet, use the following procedure to apply AC power.
1. Connect the female end of the supplied AC power adapter cable to the power receptacle on the
back of the switch.
2. Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC outlet.
When applying power, the Power LED on the switch’s front panel is Green.
If the Power LED does not go on, check that the power cable is plugged in correctly and that the
power source is good. If this does not resolve the problem, refer to Appendix A .
Figure 4-3
GS700TR Series Hardware Installation Guide
4-18 Installation
v1.0, December 2007
S tep 7: Managing the Switch using a W eb Browser or the PC
Utility
The NETGEAR Smart Switch contains software for viewing, changing, and monito ring the way it
works. This management software is not required for the switch to work. The ports can be used
without using the management software. However, the management software enables the setup of
VLAN and Trunking features, and also improves the efficiency of the switch, which results in the
improvement of its overall performance as well as the performance of the network.
After powering up the switch for the first time, the Smart Switch can be configured using a Web
browser or a utility program called Smartwizard Discovery. For more information about managing
the switch, see the GS700TR Series Software Administration Manual on the Smart Switch
Resource CD.
Note: When the device powers up, there is a default IP address already configured on the
device. The default IP address is 192.168.0.239 and subnet mask 255.255.255.0.
Troubleshooting A-19
v1.0, December 2007
Appendix A
Troubleshooting
This chapter provides information about troubleshooting the NETGEAR Smart Switch. Topics
include the following:
•Troubleshooting Chart
•Additional Troubleshooting Suggestions
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table A-1. Troubleshooting Chart
Symptom Cause Solution
Power LED is off. No power is received. Check the power cord connections for the switch at
the switch and the connected device. Ensure all
cables used are correct and comply with Ethernet
specifications.
Link LED is off or
intermittent. Port connection is not
working. Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Ensure all cables used are correct and co mply with
Ethernet specifications. Check for a defective
adapter card, cable, or port by testing them in an
alternate environment where all products are
functioning.
File transfer is slow or
performance degradation
is a problem.
Half- or full-duplex setting
on the switch and the
connected device are not
the same.
Make sure the attached device is set to auto-
negotiate.
GS700TR Series Hardware Installation Guide
A-20 Troubleshooting
v1.0, December 2007
Additional Troubleshooting Suggestions
If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.
Network Adapter Cards
Ensure the network adapter cards installed in the PCs are in working condition and the software
driver has been installed.
Configuration
If problems occur after altering the network confi guratio n, resto re the original connections and
determine the problem by implementing the new changes, one step at a time. Ensure that cable
distances, repeater limits, and other physical aspects of the installa tion do not exceed the Ethernet
limitations.
Switch Integrity
If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove
the AC power from the switch and then reapply AC power. If the problem continues, contact
NETGEAR technical support. In North America, call 1-888-N ETG EAR. If you are outside of
North America, please refer to the support information card included with your product.
A segment or device is
not recognized as part of
the network.
One or more devices are
not properly connected,
or cabling does not meet
Ethernet guidelines.
Verify that the cabling is correct. Ensure all
connectors are securely positioned in the required
ports. Equipment may have been accidentally
disconnected.
ACT LED is flashing
continuously on all
connected ports and the
network is disabled.
A network loop
(redundant path) has
been created.
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device.
Table A-1. Troubleshooting Chart
Symptom Cause Solution
GS700TR Series Hardware Installation Guide
Troubleshooting A-21
v1.0, December 2007
Auto-Negotiation
The RJ-45 ports negotiate the correct duplex mode and speed if the device at the other end of the
link supports auto negotiation. If the device does not support auto negotiation, the switch only
determines the speed correctly and the duplex mode defaults to half-dup lex.
The gigabit port on the Gigabit module negotiates speed, duplex mode, and flow control, provided
that the attached device supports auto-negotiation.
GS700TR Series Hardware Installation Guide
A-22 Troubleshooting
v1.0, December 2007
Technical Specifications B-23
v1.0, December 2007
Appendix B
Technical Specifications
Network Protocol and Standards Compatibility
IEEE 802.3i 10Base-T
IEEE 802.3u 100Base-TX,FX
IEEE 802.3ab 1000Base-T
IEEE 802.3z 1000Base-X
IEEE 802.3x flow control
Management
Windows 2000 + XP; Microsoft Explorer 6.0
IEEE 802.1p Class of Service (CoS)
SNTP (Simple Network Time Protocol) 2 servers. Disabled by default.
Interface
24/48 RJ-45 connectors for 10BASE-T, 100BASE-TX and 1000BASE-T (Auto Uplink™ on all
ports).
2/4 Small Form-factor Pluggable (SFP) slots for SFP module.
LEDs
Per port (Gigabit): Link/Activity, Speed
Per device: Power, Fan Status
Performance Specifications
Forwarding modes: Store-and-forward
Bandwidth: 48 Gbps (for GS724TR); 96 Gbps (for GS748TR)
Address database size: 4K media ac cess control (MAC) addresses per system
Mean Time Between Failure (MTBF): 265,404 hours for GS724TR; 196,908 hours for GS748TR
GS700TR Series Hardware Installation Guide
B-24 Technical Specifications
v1.0, December 2007
Power Supply
Power Consumption: 36.8W for GS724TR, 71.2W for GS748TR
100-240VAC/50-60 Hz universal input
Physical Specifications
Dimensions (H x W x D): GS724TR: 1.7 x 17.32 x 8.1/43 x 440 x 205 (in/mm);
GS748TR: 1.7 x 17.32 x 10.1 /43 x 440 x 257 (in/mm)
Weight: GS724TR: 5.51/2.50 (lbs/kg), GS748TR: 7.94/3.60 (lbs/kg)
Environmental S pecifications
Operating temperature: 0 to 55°C (32 to 131°F)
Storage temperature: -20 to 70°C (28 to 158°F)
Operating humidity: 10-90% maximum relative humidity, non-condensing
Storage humidity: 5-95% maximum relative humidity, non-condensing
Operating altitude: 3,000 m (10,000 ft.) maximum
Storage altitude: 3,000 m (10,000 ft.) maximum
Electromagnetic Emissions
CE mark, commercial
FCC Part 15 Class A
VCCI Class A
C-Tick
Electromagnetic Immunity
EN 55022 (CISPR 22), Class A
Safety
CE mark, commercial
UL listed (UL 1950) / cUL IEC950 / EN60950
GS700TR Series Hardware Installation Guide
Technical Specifications B-25
v1.0, December 2007
Modules
AGM731F 1000BASE-SX SFP GBIC for multimode fiber
AGM732F 1000BASE-LX SFP GBIC for single mode fiber
AGM733 1000BASE-LZ GBIC for long haul single mode fiber
GS700TR Series Hardware Installation Guide
B-26 Technical Specifications
v1.0, December 2007
Index-27
v1.0, December 2007
Index
Numerics
1000Base-LX 1-2
1000Base-SX 1-2
1000BASE-T 1-2
1000BASE-X 1-2
100-240VAC/50-60 2-6
100BASE-TX 1-2
10BASE-T 1-2
1U 1-3
8-pin 2-8
A
AC Power 2-6, 2-7
AGM731F 2-9
AGM732F 2-9
AGM733 2-9
Applying AC Power 4-17
Attaching Switch to a Rack 4-15
Auto Sensing 1-2
Auto Uplink 2-8, 2-9
Auto-negotiating 1-2
Auto-sensing 2-8
B
Back-pressure 1-3
Brackets 4-14
C
Category 5 Unshielded Twisted-Pair 1-2
Checking the Installation 4-15
Class of Service 1-2
Combo Port 2-9
Combo Ports 1-2
Connecting Devices to the Switch 4-16
Copper 1-1
Crossover 2-8
D
Default IP Address 4-18
Default Reset Button 2-5, 2-6
Device Hardware Interfaces 2-8
Duplex Mode 2-8
E
Example of Desktop Switching 3-11
F
Factory Default Button 2-9
Factory Defaults 2-5
Fan LED 2-8
Fiber Connectivity 1-1
Flat Surface 4-14
Full-duplex 1-2
G
GBIC 1-2, 2-9
Gigabit Ports 1-1
H
High-speed Server s 1-1
GS700TR Series Hardware Installation Guide
Index-28
v1.0, December 2007
Hz 2-6, 2-7
I
IEEE 802.3ab 1-2
IEEE 802.3i 1-2
IEEE 802.3u 1-2
IEEE 802.3x 1-2, 1-3
IEEE 802.3z 1-2
IEEE Standards 1-2
IEEE-compliant 1-2
Installation Guide 1-4
Installing an SFP GBIC Module 4-16
Installing the Switch 4-14
L
LED Designations 2-7
Link/ACT LE D 2-7
Low Latency 1-2
M
MAC 1-3
Media Access Control 1-3
Mounting Holes 4-14
N
Nylon Washers 4-14
O
ON/OFF switch 4-17
Operating Conditions 4-14
Operating Environment 4-13
Operating humidity 4-14
Overview 1-1
P
Package Contents 1-3
Pause Frame Flow Control 1-3
Phillips Screwdriver 4-14
Port LEDs 2-7
Power cord 1-4
Preparing the Site 4-13
R
Rack 4-14
Rack-mount Kit 1-4, 4-14
Reset Button 2-5, 2-6
RJ-45 1-2
RJ-45 Ports 2-8
Rubber Footpad 4-14
Rubber footpads 1-4
S
SFP GBIC Module 2-9
SFP Link/ACT LED 2-8
SFP Module Bay 4-17
Site Requirements 4-13
Small Form-factor Pluggable (SFP) 1-2
Smart Switch Resource CD 1-4
Smart Wizard Discovery 1-2
Straight-through 2-8
Support Information Card 1-4
System LEDs 2-8
T
Temperature 4-14
Traffic Control 1-1
Troubleshooting Chart A-19
U
User Intervention 2-9
User’s Manual 1-4
UTP 4-16
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Index-32
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GS700TR Series Hardware Installation Guide
Index-33
v1.0, December 2007