Philips 19HFL5114W User Manual

Displayed below is the user manual for 19HFL5114W by Philips which is a product in the TVs category. This manual has pages.

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Find information at

http://www.philips.com/support/

Get support at

https://www.philips.com/pds/support/

Professional Installation Manual

xxHFL5014/12

xxHFL5014W/12

xxHFL5114/12

xxHFL5114U/12

xxHFL5114W/12

xxHFL6014U/12

xxHFL6114U/12

Status: Approved

Version: 4.0

Date: December 2020

Author: Bert De Latter

- 1 -

Version history:

Version

Date

Author

Changes:

1.0

08/07/2019

Bert De Latter

First version Installation manual 5014/6014

2.0

20/01/2020

Gerrit Weiden

RC: MultiRC settings

3.0

09/2020

Bert De Latter

Android

P upgrade:

 Update urls and typos in the manual

 Updating screenshots

 New remote controls and changed timing for

setting the MRC code

 Syntax update media channels

 Updating changes in the professional menu

 Update the manage apps configuration wizard

 Adding AppControl via portal information

 Adding new features/changes as per “P update”

logo

Note: The changes in version 3.0 require to have SW version

105.000.239.002 or higher

4.0

12/2020

Bert De Latter



Add function to add Google Cast in channel list

 Add function to define RC5 key mapping

 Changes to Hotspot feature

 Added example for HLS stream in channel list

 Update apps sync status screen

 Change icons in Philips dashboard

Note: The changes in version 3.0 require to have SW version

105.001.xxx.xxx, the next SW release after 105.000.239.002

- 2 -

Table of Contents

Version history: ................................................................................................................................... - 1 -

1. General information .................................................................................................................... - 8 -

1.1 Notice .................................................................................................................................. - 8 -

1.2 Help and support ................................................................................................................. - 8 -

1.3 Definitions, Acronyms and Abbreviations ........................................................................... - 9 -

1.4 How to navigate, open menu’s and make selections .......................................................... - 9 -

2. Requirements before starting the installation of a TV .............................................................. - 10 -

2.1 Remote control .................................................................................................................. - 10 -

2.1.1 Master remote control 22AV9573A or 22AV9574A .................................................. - 10 -

2.1.2 Guest remote control 22AV1905A or 22AV1905B .................................................... - 11 -

2.1.3 Accessory remote controls ........................................................................................ - 12 -

2.1.4 Setup of the remote controls .................................................................................... - 12 -

2.1.4.1 How to setup the Master RC 22AV9574A ................................................................. - 12 -

2.1.4.2 How to set the multi RC for the guest RC 22AV1905A or 22AV1905B ...................... - 12 -

2.1.4.3 How to reset a guest RC to the default settings ........................................................ - 13 -

2.1.4.4 How to setup the Healthcare RC (22AV1604B) ......................................................... - 13 -

2.1.4.5 How to setup the Easy RC (22AV1601B) ................................................................... - 13 -

2.2 Professional Settings menu ............................................................................................... - 14 -

2.3 Software upgrade .............................................................................................................. - 15 -

2.4 Clone folder structure ....................................................................................................... - 16 -

3. Find out the state of the TV ....................................................................................................... - 17 -

3.1 Virgin mode ....................................................................................................................... - 17 -

3.2 Professional Mode ON/OFF ............................................................................................... - 17 -

3.3 CSM (Customer Service Menu) ......................................................................................... - 17 -

4. Reinstall TV ................................................................................................................................ - 19 -

4.1 Reinstall the TV manually .................................................................................................. - 19 -

4.2 Reinstall via a script in the clone file ................................................................................. - 20 -

5. Virgin installation wizard ........................................................................................................... - 21 -

5.1 Instant Initial Cloning (IIC) ................................................................................................. - 21 -

5.1.1 Virgin installation ....................................................................................................... - 21 -

5.1.2 Instant initial cloning and software upgrade ............................................................. - 21 -

5.2 Settings during virgin installation ...................................................................................... - 24 -

6. Professional Settings ................................................................................................................. - 25 -

- 3 -

6.1 General information .......................................................................................................... - 25 -

6.1.1 Store settings in the Professional Settings menu ...................................................... - 25 -

6.1.2 Professional session .................................................................................................. - 25 -

6.1.3 Exit Professional menu after installing apps ............................................................. - 25 -

6.2 Overview ............................................................................................................................ - 26 -

6.3 Upgrade and Clone ............................................................................................................ - 26 -

6.4 Switch on settings .............................................................................................................. - 30 -

6.4.1 Channel Settings ........................................................................................................ - 31 -

6.4.2 Feature Settings ......................................................................................................... - 31 -

6.4.3 Sound Settings ........................................................................................................... - 32 -

6.4.4 Picture Settings .......................................................................................................... - 32 -

6.4.5 Subtitles ..................................................................................................................... - 33 -

6.4.6 Guest Management ................................................................................................... - 33 -

6.4.7 Content Rating ........................................................................................................... - 34 -

6.4.8 Personalise ................................................................................................................ - 34 -

6.4.9 HotSpot Default Frequency ....................................................................................... - 34 -

6.5 Identification Settings ....................................................................................................... - 35 -

6.5.1 RoomID ...................................................................................................................... - 35 -

6.5.2 Premises Name .......................................................................................................... - 35 -

6.5.3 Premises Geonames ID .............................................................................................. - 35 -

6.5.4 Device Name .............................................................................................................. - 36 -

6.5.5 Installer Identification ............................................................................................... - 36 -

6.6 Guest Management ........................................................................................................... - 36 -

6.7 Dashboard ......................................................................................................................... - 37 -

6.8 Features ............................................................................................................................. - 39 -

6.8.1 Apps ........................................................................................................................... - 39 -

6.8.2 SmartInfo ................................................................................................................... - 43 -

6.8.3 Sharing ....................................................................................................................... - 44 -

6.8.4 Weather App ............................................................................................................. - 46 -

6.8.5 Welcome Screen ........................................................................................................ - 46 -

6.8.6 ThemeTV .................................................................................................................... - 47 -

6.8.7 MyChoice ................................................................................................................... - 47 -

6.8.8 Content Rating ........................................................................................................... - 47 -

6.8.9 Clock .......................................................................................................................... - 48 -

- 4 -

6.8.10 Scheduler ................................................................................................................... - 48 -

6.8.11 Banner ....................................................................................................................... - 48 -

6.8.12 TalkBack ..................................................................................................................... - 49 -

6.9 Channels ............................................................................................................................ - 49 -

6.10 Sources .............................................................................................................................. - 53 -

6.11 Date and Time ................................................................................................................... - 55 -

6.12 Wireless and Networks ...................................................................................................... - 58 -

6.12.1 Network wizard ......................................................................................................... - 58 -

6.12.2 Network settings ....................................................................................................... - 58 -

6.12.3 Network Control TV Over IP ...................................................................................... - 61 -

6.13 Input Control ..................................................................................................................... - 63 -

6.14 Advanced ........................................................................................................................... - 66 -

6.15 TV Settings ......................................................................................................................... - 70 -

6.15.1 Picture ....................................................................................................................... - 71 -

6.15.2 Sound ......................................................................................................................... - 72 -

6.15.3 Audio Language Preference ...................................................................................... - 74 -

6.15.4 Subtitle Language Preference ................................................................................... - 74 -

6.15.5 Accessibility ............................................................................................................... - 75 -

6.16 Android Settings ................................................................................................................ - 76 -

6.17 Reset .................................................................................................................................. - 76 -

7. Professional setting wizards ...................................................................................................... - 78 -

7.1 Philips Home Dashboard configuration ............................................................................. - 78 -

7.1.1 Show Account Icon .................................................................................................... - 79 -

7.1.2 Show Assistant Icon ................................................................................................... - 79 -

7.1.3 Recommended .......................................................................................................... - 79 -

7.1.4 User Interface Setting ................................................................................................ - 79 -

7.2 Manage Apps ..................................................................................................................... - 81 -

7.2.1 Manage Apps configuration wizard ........................................................................... - 81 -

7.2.2 Installing Apps using Google Play Store .................................................................... - 85 -

7.2.3 Managing Apps through the AppControl Portal ........................................................ - 89 -

7.2.4 Add a local app in the TV ........................................................................................... - 94 -

7.2.5 Remove or update a local installed app from TV ...................................................... - 95 -

7.3 Manage Welcome Screen .................................................................................................. - 95 -

7.3.1 ScreenSaver Configuration ........................................................................................ - 95 -

- 5 -

7.3.2 Welcome Screen Configuration ................................................................................. - 96 -

7.4 Manage ThemeTV ............................................................................................................. - 98 -

7.5 Manage MyChoice ........................................................................................................... - 101 -

7.5.1 How does it work ..................................................................................................... - 101 -

7.5.2 How to configure MyChoice .................................................................................... - 101 -

7.5.3 Platform specific ...................................................................................................... - 102 -

7.5.4 MyChoice RC commands ......................................................................................... - 103 -

7.5.5 MyChoice remote activation ................................................................................... - 103 -

7.6 Manage Scheduler ........................................................................................................... - 105 -

7.7 Manage Channels ............................................................................................................ - 108 -

7.7.1 Rename channels .................................................................................................... - 108 -

7.7.2 Hide/Show channels ................................................................................................ - 109 -

7.7.3 Reorder channels ..................................................................................................... - 109 -

7.7.4 Blank/Unblank channels .......................................................................................... - 109 -

7.7.5 Remove channels..................................................................................................... - 110 -

7.7.6 Re-number channels................................................................................................ - 110 -

7.8 Channel installation wizard ............................................................................................. - 111 -

7.8.1 Install RF channels ................................................................................................... - 111 -

7.8.2 Install OTT channels and TIF Channels .................................................................... - 114 -

7.8.3 Install IP channels .................................................................................................... - 114 -

7.8.4 Install media channels ............................................................................................. - 115 -

7.9 Network installation wizard ............................................................................................ - 115 -

7.10 Crestron Connected wizard ............................................................................................. - 116 -

7.10.1 Display Settings ....................................................................................................... - 116 -

7.10.2 SSL settings (known as Secure connections feature) .............................................. - 117 -

7.10.3 Auto Discovery......................................................................................................... - 117 -

7.10.4 Control System Settings .......................................................................................... - 117 -

7.10.5 Room view settings ................................................................................................. - 117 -

7.10.6 Fusion in the Cloud .................................................................................................. - 117 -

7.10.7 Buttons .................................................................................................................... - 118 -

7.10.8 Device limitations .................................................................................................... - 118 -

7.10.9 Cloning ..................................................................................................................... - 118 -

8. Guest Menu ............................................................................................................................. - 119 -

8.1 Recommended ................................................................................................................ - 119 -

- 6 -

8.2 TV Channels ..................................................................................................................... - 119 -

8.3 Cast .................................................................................................................................. - 120 -

8.3.1 What is Chromecast built-in? .................................................................................. - 120 -

8.3.2 TV implementation .................................................................................................. - 120 -

8.3.2.1 Chromecast: Full TV control ..................................................................................... - 120 -

8.3.2.2 Chromecast: Installer backend solution .................................................................. - 122 -

8.3.3 Dependencies .......................................................................................................... - 123 -

8.3.4 Impact ...................................................................................................................... - 124 -

8.4 Apps ................................................................................................................................. - 124 -

8.5 Games .............................................................................................................................. - 125 -

8.6 More ................................................................................................................................ - 126 -

8.6.1 Settings .................................................................................................................... - 126 -

8.6.2 Features ................................................................................................................... - 127 -

8.6.2.1 Set alarm ................................................................................................................. - 127 -

8.6.2.2 Sleep Timer .............................................................................................................. - 128 -

8.6.2.3 Internet Hotspot ...................................................................................................... - 128 -

8.6.2.4 Weather ................................................................................................................... - 128 -

8.6.2.5 TV Guide .................................................................................................................. - 129 -

8.6.2.6 Talkback ................................................................................................................... - 129 -

8.6.3 Personal ................................................................................................................... - 129 -

8.7 Top icons.......................................................................................................................... - 131 -

8.7.1 Google account ........................................................................................................ - 131 -

8.7.2 Set alarm .................................................................................................................. - 131 -

8.7.3 Weather ................................................................................................................... - 132 -

8.7.4 Menu language ........................................................................................................ - 132 -

8.8 PMS (Property Management System) ............................................................................. - 132 -

8.8.1 TV configuration ...................................................................................................... - 132 -

8.8.2 Clearing personal data ............................................................................................. - 133 -

8.8.3 Greeting guest ......................................................................................................... - 133 -

8.8.4 Bill ............................................................................................................................ - 133 -

8.8.5 Messaging ................................................................................................................ - 134 -

8.8.6 Additional options ................................................................................................... - 135 -

8.9 SmartInfo ......................................................................................................................... - 135 -

8.9.1 SmartInfo Browser ................................................................................................... - 135 -

- 7 -

8.9.2 SmartInfo Application .............................................................................................. - 136 -

9. IP TV installation ...................................................................................................................... - 137 -

9.1 Setup ................................................................................................................................ - 137 -

9.2 Settings for installing IPTV ............................................................................................... - 137 -

9.3 Installing IP Channels ....................................................................................................... - 138 -

9.4 IP over RF cable using DOCSIS ......................................................................................... - 138 -

10. Make TV visible in CMND .................................................................................................... - 139 -

10.1 Connect the TV via IP ....................................................................................................... - 139 -

10.1.1 Change the TV settings ............................................................................................ - 139 -

10.1.2 Use a DNS server ..................................................................................................... - 139 -

10.1.3 URL fallback mechanism .......................................................................................... - 139 -

10.2 Connect the TV via RF ...................................................................................................... - 140 -

11. Custom Dashboard .............................................................................................................. - 141 -

11.1 Browser based custom dashboard .................................................................................. - 141 -

11.2 App based custom dashboard ......................................................................................... - 141 -

12. Examples .............................................................................................................................. - 142 -

12.1 Custom channel logos ..................................................................................................... - 142 -

12.1.1 How to extract the channel logos ........................................................................... - 142 -

12.1.2 How to add custom channel logos .......................................................................... - 142 -

12.1.3 Improper scaled channel logo in the Channels overview ....................................... - 143 -

12.2 ChannelList.xml in the clone file ...................................................................................... - 144 -

12.2.1 Add an RF channel in the ChannelList.xml .............................................................. - 145 -

12.2.2 Add a media channel in the ChannelList.xml .......................................................... - 145 -

12.2.3 Add an IP channel in the ChannelList.xml ............................................................... - 146 -

12.2.4 12.2.3 Add an HLS channel in the ChannelList.xml ................................................. - 146 -

12.3 RoomSpecificSettings in the clone file ............................................................................ - 146 -

12.4 LocalCustomDashboard in the clone file ......................................................................... - 148 -

12.5 Edit the T&C for hotspot ................................................................................................. - 148 -

12.6 Install Netflix on TV ......................................................................................................... - 149 -

12.7 Capture logs from TV on USB .......................................................................................... - 149 -

- 8 -

1. General information

In this document, you can find information on how to install the Philips Professional TV’s from the

xxHFL5014 and xxHFL6014U range. This document is intended for the System Integrator or the

responsible technician of the location this device will be placed. You will find descriptions on what

functions these platforms support and how to use them.

In this chapter, you can find some general information that is useful to know before reading the rest

of the document.

1.1 Notice

Trademarks are the property of Koninklijke Philips Electronics NV or their respective owners. TP Vision

Belgium NV reserves the right to change products at any time without being obliged to adjust earlier

supplies accordingly.

TP Vision Belgium NV cannot be held responsible neither for any errors in the content of this document

nor for any problems as a result of the content in this document. Errors reported will be adapted and

published on the Philips support website as soon as possible.

1.2 Help and support

Visit the Philips support website at http://www.philips.com/support/ for:

 Leaflets and product documentation

 Download a printable PDF version of the user manual

 Contact details of the helpdesk

 Download the latest available software

Visit the Philips support ticketing system at https://www.philips.com/pds/support for:

 Allowing you to enter any after sales question for which you need support

 Easily follow up on any tickets submitted

 A knowledge base that will enable you to find answers to questions we receive on regular basis

(FAQs)

 An NDA section for specific questions that require an NDA to be in place with your company

to get the detailed feedback

Visit the CMND website to download and find all info about CMND http://cmnd.io/

- 9 -

1.3 Definitions, Acronyms and Abbreviations

[ ]: The values between brackets are referring to a TV menu item or a button on screen

“ “: The values between quotation marks are referring to a remote button

CDB: CustomDashBoard

DVB-T: Digital Video Broadcasting - Terrestrial

DVB-C: Digital Video Broadcasting - Cable

HTTP: Hyper Text Transfer Protocol

IIC: Instant Initial Cloning

IR: Infrared

JAPIT: ‘JSON API for TV’ is the API specification to control the Philips TV

JEDI: Java Enterprise Display Interface

LCN: Logical Channel Number

MB: MegaByte

MHz: Megahertz

MRC: Multi Remote Control

OSD: On Screen Display

PTA: Philips TV Application

RC: Remote Control

SI: System Integrator

STBY: Standby

SW: Software

TV: Television

T&C: Terms and Conditions

WIXP: Web Internet eXPress

1.4 How to navigate, open menu’s and make selections

 Navigating the menu can be done with the “up”, “down”, “left” and “right” arrow buttons on

the remote control

 Opening a menu can be done with the “OK” button

 The “OK” button can also be used to activate buttons that can be seen on the screen like

[Done], [Cancel], [Close], [Yes], [No], …

 In many places in the menu, you need to press the “OK” button after you selected an item to

confirm your selection. Only navigating to this menu item and go back to the menu will not

store your selection

 Changing the value of a slider can be done using the “up” and “down” arrow, your selection

will be remembered without pressing the “OK” button

 When you have an on-screen keyboard, you need to navigate using the arrows to the bottom

right icon to confirm the value you entered

- 10 -

2. Requirements before starting the installation of a TV

Before starting the installation, make sure that you have everything you need at hand.

You need a USB device and a remote control.

2.1 Remote control

2.1.1 Master remote control 22AV9573A or 22AV9574A

It’s best to use the green RC as it has specific functions for this product range but the orange RC

can still be used as well.

22AV9573A 22AV9574A

- 11 -

2.1.2 Guest remote control 22AV1905A or 22AV1905B

22AV19

22AV1

905B

Note: The 22AV1905B remote control can be ordered as an accessory if you would already have a

22AV1905A (2019) and would like to replace it with the same remote control but with the Netflix

button. The 22AV1905B is available with new TV’s delivered with Netflix already installed (2020).

- 12 -

2.1.3 Accessory remote controls

22AV1604B

Healthcare RC

22AV1601B

Easy RC

22AV2005B

Digit RC

22AV2025B

Voice RC

Note: previous RC’s with digits will NOT work with the 5014/6014 TV series as the code sent by the RC

for some keys is different. If your customer needs digit keys on a remote, one of above remote controls

is to be used and not any other previous RC. Digits in the menu can be enabled trough the professional

menu.

22AV1604A is not the same RC as 22AV1604B while it looks identically.

22AV1601A is not the same RC as 22AV1601B while it looks identically.

Note: Both 22AV2005B and 22AV2025B have braille available on some keys.

2.1.4 Setup of the remote controls

2.1.4.1 How to setup the Master RC 22AV9574A

Note: The setup of this RC is missing but will be added in the next version of this manual. If you have

any question, you can raise a case and ask.

2.1.4.2 How to set the multi RC for the guest RC 22AV1905A or 22AV1905B

You can use the guest RC for multi RC. More details can be found in the ‘Professional settings’ chapter.

You can program this RC by pressing 2 buttons at the same time for 8 seconds.

Below you can find a table how to match the TV settings and the settings as they can be used in the

guest RC:

- 13 -

Mode:

Buttons combination:

Blue (default)

“

Home

” and “

Blue

”

Yellow

“

Home

” and “

Yellow”

Red

“

Home

” and “

Red

”

Green

“

Home

” and “

Green

”

“

Home

” and “

Clock

”

“

Home

” and “

Channels

”

“

Home

” and “

rrow up

”

“

Home

” and “

”

“

Home

” and “

Arrow left

”

“

Home

” and “

”

“

Home

” and “

Arrow right

”

“

Home

” and “

Back

”

“

Home

” and “

Arrow down

”

“

Home

” and “

Mute

”

2.1.4.3 How to reset a guest RC to the default settings

You can reset the guest RC to the default settings by programming the MRC “Blue” as explained in the

previous chapter.

2.1.4.4 How to setup the Healthcare RC (22AV1604B)

The RC can be used in both RC5 and RC6 mode, meaning that it can be used for all TV’s. By default, the

RC is in RC6 mode (for 301x/501x/701x TV’s). You can change the RC to RC5 mode (for 28x9 TV’s).

 You can change the RC to RC5 mode by pressing 8 seconds “Menu” and “Volume up” at the

same time.

 You can change it back to RC6 mode by pressing 8 seconds “Mute” and ”Channel up” at the

same time.

You can also use this RC for multi RC. More details can be found in the ‘Professional settings’ chapter.

You can program this RC by pressing 2 buttons at the same time for 8 seconds following the

combination from earlier chapter ‘How to set the multi RC for the guest RC’.

2.1.4.5 How to setup the Easy RC (22AV1601B)

The RC can be used in both RC5 and RC6 mode, meaning that it can be used for all TV’s. By default, the

RC is in RC6 mode (for 301x/501x/701x TV’s). You can change the RC to RC5 mode (for 28x9 TV’s).

 You can change the RC to RC5 mode by pressing 5 seconds “Menu” and “Volume up” at the

same time.

 You can change it back to RC6 mode by pressing 5 seconds “Mute” and ”Channel up” at the

same time.

You can also use this RC for multi RC. More details can be found in the ‘Professional settings’ chapter.

You can program this RC by pressing 2 buttons at the same time for 5 seconds following the

combination from earlier chapter ‘How to set the multi RC for the guest RC’.

- 14 -

Below you can find a table how to match the TV settings and the settings as they can be used in the

guest RC for RC6:

Mode:

Buttons combination:

Blue (default)

“

Home

” and “

Volume down

”

Yellow

“

Home

” and “

Channel down

”

Red

“

Back

” and “

Volume down

”

Green

“

Back

” and “

Channel

down

”

“

Home

” and “

Clock

”

“

Home

” and “

Subtitle

”

“

Home

” and “

Arrow up

”

“

Home

” and “

”

“

Home

” and “

Arrow left

”

“

Home

” and “

”

“

Home

” and “

Arrow right

”

“

Home

” and “

Back

”

“

Home

” and “

Arrow down

”

“

Home

” and “

Mute

”

Below you can find a table how to match the TV settings and the settings as they can be used in the

guest RC for RC5:

Mode:

Buttons combination:

Blue (default)

“

Home

” and “

Volume down

”

Yellow

“

Home

” and “

Channel down

”

Red

“

Back

” and “

Volume down

”

Green

“

Back

” a

nd “

Channel down

”

Also note that for the easy RC the multi RC setting is stored permanently, so it will remember the

setting even if the batteries are removed from the RC.

2.2 Professional Settings menu

To access the [Professional Settings] menu you have 2 possibilities:

 Using the master remote control (green), press the “RC 6 setup” key and then press the

“Setup-icon” button:

 Using the guest remote control, press the following keys sequentially: “3 1 9 7 5 3 mute” or

“mute left right up down ok”

Note: The sequence: “3 1 9 7 5 3 mute” will not show the [Professional Settings] if [High Security]

option is enabled, it will only work using the ‘master RC’

- 15 -

2.3 Software upgrade

For the best guest experience, it is highly recommended to use the latest software version available.

Go to: http://www.philips.com/support/

 Select your country, enter the model number and download the latest software version

available from the support page

 Unzip the software and follow the instructions how to upgrade the software on the TV

 The USB flash drive used for software upgrade must be formatted as FAT32 and preferably

empty to avoid an accidental upload of a wrong setting or software

 Preparation:

o Copy the software (autorun.upg) on the root of the USB stick (FA32 formatted) and

do not change the name

 Procedure:

o Start up the TV and wait until it is fully booted up, should take a max of 2min

o Insert the USB stick

o A wizard will automatically appear and start the upgrade to the new SW

o Wait until the process finishes, don’t send any RC command to the TV and do not

unplug the power cord

o After the update is done and the USB stick can be extracted

 It’s required to first upgrade the TV and afterwards to perform the installation

The latest software version and cloning data can be stored on the same USB drive for a 2 in 1 action:

software upgrade and cloning during the instant initial cloning. See chapter ‘Instant Initial Cloning (IIC)’

for more information.

- 16 -

2.4 Clone folder structure

Below you can find the menu structure of a clone file. The content of this will be the same between

xxHFL5014 and xxHFL6014 TV’s.

This also means that you can clone the data from xxHFL5014 in xxHFL6014 and vice versa without

having to change the folder name.

Following is the folder name used in the root of the USB device containing the clone data:

 TPM181HE_CloneData/MasterCloneData/

In the folder ‘TPM181HE_CloneData’, there can be multiple folders (so not only ‘MasterCloneData’):

 The MasterCloneData is the main master clone file containing all clone data.

 The DataDump contains information for debugging in case of reported problems. It also

contains the CSM.txt file containing all details about the TV.

 You can also have a folder called “xxxxxCloneData” where xxxxx is the 5 digits of the room

number. If the room number matched the roomID set in TV, the TV will use this clone file to

program the TV when cloning from USB to TV.

It is advised to use CMND or the TV menu to make changes to the MasterCloneData and not to do this

manually.

Just for your information, the menu structure inside the MasterCloneData folder is as follows (some of

the folders might not be seen depending on your settings):

If you want to clone some specific part in your TV you can do so by only putting the specific folder in

the MasterCloneData folder before cloning it in the TV.

Note: The folder names are case sensitive

- 17 -

3. Find out the state of the TV

It is important to know if a TV is in Virgin mode (out of the box) or installed before. When installing a

newly bought TV, it will be in virgin mode.

3.1 Virgin mode

If you can see below screen, you know that the TV is in ‘out of the box’ state and you can install the

set by using procedure described in chapter ‘Virgin installation wizard’ of this manual.

3.2 Professional Mode ON/OFF

If your set is not in virgin mode, you can check if the professional settings are ON or OFF. This can be

done by going to the professional menu and navigate to [Advanced] [Professional Mode] and turn this

option back to [On] in case it would be [Off]. You will need to do a virgin installation after you have

enabled Professional Mode by reinstalling the TV.

This TV is only to be used having professional mode set to [On], you are able to turn it [Off] in case

your TV is out of warranty and you still want to use it as a consumer TV.

Note: no support will be given in case of [Professional Mode] = [Off].

3.3 CSM (Customer Service Menu)

The CSM contains data about the TV software, serial number and other details. The menu can be

accessed using a standard remote control or using the master remote control.

 Using a RC with digits: “1 2 3 6 5 4”

 Using the guest RC: “Mute Right Left Down Up OK”

 Using the master RC “Recall/Info” or “Info/CSM” depending on the model

- 18 -

Note: When you enter the CSM menu using the key code a text file (CMS.txt) will be written to your USB

memory device if it’s connected to your TV in order to have a copy of the CSM data.

You can navigate between the 9 CMS pages using “Up/Down”.

- 19 -

4. Reinstall TV

4.1 Reinstall the TV manually

If you want to start an installation from scratch you can always reinstall the TV. All settings will be reset

to the default values and channel list will be cleared.

Note: Some settings like webservice url, roomID, manual date and time, professional mode,

professional menu pin lock and logging url will not be reset, If you want these settings to be changed

you will need to do this after the reinstallation has finished.

Open the [Professional Settings] menu.

Navigate to the [Reset] menu. Navigate to the [Reinstall TV] menu.

Press the “OK” button on the [Reinstall TV] menu, you should get below screen.

Note: Depending on your country and settings, a PIN code can be requested.

- 20 -

Select [Yes] and press the “OK” button to reinstall the TV. You will see that the TV will apply a reset

and restart into IIC mode.

4.2 Reinstall via a script in the clone file

To automatically reinstall the TV, load a new clone file and load new SW you can use this script.

In the ‘MasterCloneData’ folder you can add a folder called ‘Script’. In this folder you have to put a

script called ‘Script.xml’.

This xml file has as content below:

<?xml version='1.0' encoding='UTF-8' ?>

<Action>ReinstallTV</Action>

</Activity>

</Script>

If you have this file in the correct location and you Clone USB to TV then in the beginning of the cloning

process the TV will give a notification ‘Reinstall TV’ and the TV will be reinstalled.

After the reinstallation the TV will be in IIC mode, if you have new SW on the USB device the TV will be

upgraded, after this the new clone file will be loaded to the TV.

- 21 -

5. Virgin installation wizard

Out of the box a new TV will be in virgin mode. This means that you will have to go through the virgin

installation wizard to apply the first settings of the TV.

You might need to wake up the TV from standby.

5.1 Instant Initial Cloning (IIC)

5.1.1 Virgin installation

When starting up the TV in virgin mode you will see the first screen indicating Instant Initial Cloning

(IIC). The TV is now searching on USB, Network and RF for a new clone file containing all new settings

for the TV and/or a new software update.

You can also see the model name and SW version of the TV.

If there is no need to load a clone file in this TV (for example if you want to make a new installation to

create a master clone file) then you need to press “OK” to activate the skip button.

5.1.2 Instant initial cloning and software upgrade

If you want to upgrade the TV software and load a new clone file in the TV via USB you have to do

following steps:

 Disconnect the TV from the mains power

 Insert a USB device with both the new SW (See chapter “Software upgrade”) and the clone file

you want to load in the TV

You must see following 2 files in the root of your USB device (remove all other files and folders)

Note: Both folder name and the upg file are case sensitive. If multiple clone files are on a USB

device, the “MasterCloneData” will be used for cloning

- 22 -

 Connect the mains power to the TV

 Wake up the TV from STBY if required

 The TV will automatically detect the new SW version and the clone file and upgrade both

 During this process you will see following (no user interaction needed):

o Detection of the Software and Clone file

o Downloading the SW from USB to TV will start

o After the downloading phase, you will see that the SW upgrade will start. During this

process, you will see that android is installing the system update and some other

waiting animations.

The SW upgrade can take several minutes.

- 23 -

o After the software upgrade, the TV will reboot and will go again to the cloning screen

where the clone file from the USB stick will be loaded in TV

Note: First, you will see “Downloading”; once downloaded you will see a message that

you can remove the USB stick:

- 24 -

o If you don’t press “OK” once processing is done, the TV will go to standby after 30

minutes. You can press “OK” to close the overview screen, the installation is done and

you can start using the TV.

If a clone file and/or software is sent out over IP or RF the same process will happen automatically.

5.2 Settings during virgin installation

When you skip the IIC screen, you will be able to set the room ID. Once set, you will have finished the

virgin installation and the professional menu will open allowing you to start creating your master clone

file.

- 25 -

6. Professional Settings

6.1 General information

In this chapter, you can find information about all professional settings that can be changed. To start

you have to open the [Professional Settings] menu. Using the guest remote control, press the following

keys sequentially: “3 1 9 7 5 3 mute” or “mute left right up down ok”.

6.1.1 Store settings in the Professional Settings menu

When you exit the professional menu, you will see a message that all your settings are stored and

applied. There is no need to reboot the TV.

If a reboot is needed you will see below message. You need to perform a reboot to see the behavior

after changing the settings.

6.1.2 Professional session

This professional session is a session where the Professionals such as SI or Owner of the Device, can

make changes persistent (to TV or Server depending on features and functions).

When you enter the professional menu a “Professional Session” will be active. As long as this session

is active, you will see below notification onscreen.

Professional Apps may have professional settings, which can only be accessed via the professional

menu. Once the professional app is launched via the professional menu, you can see through this

message if you are in professional or guest mode, the below message is displayed. The settings will

only be stored if you are in a professional session.

If you do not see this session message, it means you are in Guest mode and all changes done will be

reset/cleared/deleted after the TV is put in standby or rebooted.

6.1.3 Exit Professional menu after installing apps

You will need to login to the Play Store with a valid google account to install apps (See more details in

chapter ‘Manage Apps’). When you exit you will see the below message. You need to ensure

downloads and updates are complete, or your installation may not be as expected.

You can check by going to the Play Store again or exit if you are sure all updates have been finished.

- 26 -

6.2 Overview

Navigate to the [

Overview

] menu

o Open this menu item

You

will

get an overview screen with all

the settings that are set in the TV, this

overview can be used to see the settings

without having to navigate to all menu’s

separately

o Using the “arrow up/down” buttons you

can go to the other overview pages

Note: No value can be changed in these

screens

o Pressing “back” will exit this screen again

6.3 Upgrade and Clone

Navigate to the [

Upgrade and Clone

]

o You will see the screen on the left

Note: Cloning and upgrading over IP or RF

will happen automatically after the TV is in

standby for 5 minutes if [Auto Upgrade

and Clone] in the professional menu is set

to [On]. The cloning over IP will happen

depending on the polling frequency set in

CMND. It can also take longer depending

on some other settings

- 27 -

Select the [

Current Firmware and Clone

info] menu

o You can see the SW version and the dates

when the last cloning actions were done

o Select [Next] and press “OK” to see the

second page

o Select [Previous] and press “OK” to see the

first page

o Select [Close] and press “OK” to go back to

the previous page

Select the [

Firmware Upgrade from USB

]

menu and open it to go to the Software

Update Wizard

o If you are using an “autorun.upg” in the

root of your USB the TV will automatically

program the SW if it’s newer than the

currently installed TV SW

o Using the Software Update Wizard, you

will be able to load new SW in the TV. You

will see the “autorun.upg” if it’s on the

USB, you will also see a list of SW versions

that are available in the ‘upgrades’ folder

in the root of the USB device connected to

the TV if they are applicable for this

product

o Select the SW you want to install and press

“OK”, you will see that the TV starts with

the downloading from USB to TV

o Once the downloading is done, you will see

that TV is restarting and installing the

system update. This can take several

minutes. Once installing is complete, the

TV will reboot

Select the [

Clone USB

to TV

] menu

o Using this you will be able to clone from

the USB device to the TV by selecting the

[MasterCloneData] and press “OK” to

start the cloning

Note: If you want to have multiple clone

files on your USB key, you can add extra

folders called “xxxxxCloneData” where

xxxxx represent 5 digits in the same

location where you see the

“MasterCloneData” and containing the

same structure as in your

“MasterCloneData” folder

- 28 -

o On the top of the page you will see a

waiting animation while cloning is

ongoing, once finished it will change to

Successful

o During the cloning process there will be a

[Cancel] button available on the bottom of

the page, press “OK” to cancel the cloning

process

o Once cloning is complete, [Cancel] will

change to [Close], press “OK” to return

back to TV state

o If no USB stick is inserted you will see USB

not found on top of the page

Select the [

Clone TV to USB

] menu

o Using this you will be able to clone from

the TV to the USB device

o There are 2 submenus [Clone All except

Apps] and [Clone All]

o When opening these menu’s, you will have

the same screen as shown when selecting

the [Clone USB to TV] menu

o [Clone All except Apps] menu will clone

everything except the Apps

o [Clone All] menu will clone everything but

will take a bit longer

Note: Default channel logos are part of the

SW and will not be cloned out

Select the [

Clone IP to TV

] menu

o Using this you will be able to clone to the

TV over IP, this happens automatically

when a clone has been assigned to the TV

in CMND. Via this menu you can manually

force an upgrade to happen

o On the top of the page you will see a

waiting animation while cloning is

ongoing, once finished it will change to

Done

o During the cloning process there will be a

[Cancel] button available, press “OK” to

cancel the cloning process

o Once cloning is complete, [Cancel] will

change to [Close], press “OK” to return

back to TV state

Note: This menu is only accessible when

[On] is selected in the [Wireless and

- 29 -

Networks

] [

Control TV Over IP

]

[WebServices] [IPUpgradeService] menu

Select the [

Clone RF to TV

] menu

o Using this you will be able to clone to the

TV over RF, this happens automatically

when a clone is being played out on RF by

CMND. Via this menu you can manually

force an upgrade to happen

o On the top of the page you will see a

waiting animation while cloning is

ongoing, once finished it will change to

Done

o During the cloning process there will be a

[Cancel] button available, press “OK” to

cancel the cloning process

o Once cloning is complete, [Cancel] will

change to [Close], press “OK” to return

back to TV state

Navigate to the [

Auto Upgrade Settings

]

o You will see below items:

o [Auto Upgrade and Clone]: RF upgrade

and Clone upgrade will be enabled

automatically at 4 AM and 1PM if the

TV is in standby and 5 minutes after the

TV is put in STBY if [On] is selected, no

upgrade will happen if [Off] is selected

o [Auto Clone on Wakeup]: Nothing will

happen when [Off] but when [On] the

TV shall search for a new clone when

waking up from standby. You will see a

message “Personalizing your

experience” when starting up the TV

Note: TVSettings, ChannelList,

WeatherForecast, SmartInfoBrowser,

MyChoise and PMS data will be cloned

on wakeup. Depending on SW updates

and feature updates this list might

change overtime

Navigate to the [

RF Upgrade Settings

]

o You will see below items:

o [Frequency]: The frequency for CMND

playout can be modified in this menu

Note: Default this should be set to 498

MHz. When an RF upgrade happens,

the TV will first do a scan on the

frequency set here. If nothing is found it

will scan between 44 MHz and 887

- 30 -

MHz.

So,

if you do a playout on another

frequency as set in the TV, the TV will do

a fallback scan in order to find it. Make

sure the frequency is not used by any

other tv-, radio- or data mux.

o [Scan Mode]: Define when the TV shall

scan the RF stream for updates

 When [Legacy] is selected, then the

RF scan for upgrades will happen 5

minutes after the TV is set to STBY,

1PM and at 4AM when the TV is not

in use

 When [Standby] is selected, the TV

will scan continuously when the TV

is in standby and [Standby Mode]

set to [Fast]

 When [Standby and On] is selected,

the TV will scan continuously when

the TV is in standby and also when

in on state. When in on state, in

order to be able to upgrade, the tv

needs to be tuned to the RF playout

frequency, for example when an AV

stream is being used in CMND and

the tv is tuned to it

 When [Energy Saving] is selected,

only the scan will happen at 4AM

when the TV is not in use

Note: in order to set the [Scan Mode],

the TV must be in [Fast] mode. In Green

mode, the TV will always follow the

[Legacy] scanning

Note: TV will stop the upgrade if TV

would be woken up by the guest during

the upgrade

6.4 Switch on settings

Navigate to the [

Switch

n Settings

]

menu, you will see the screen on the left

o In this menu you will be able to set all

Switch on settings, these are the menu

items that a guest can change, the values

you set here are the settings applied when

the guest wakes up the TV

- 31 -

6.4.1 Channel Settings

Navigate to the [

Channel Settings

] [

Switch

On Channel Filter] menu

o You will see a list of channel filters, your

selection will be the default selected

channel filter when opening the channel

list

o This list also contains the theme’s

o The channel list you have selected will also

be shown in the recommended screen in

the dashboard

Note: The list you see in the screenshot is

depending on the installed content

Navigate to the [

Channel

ettings

] [

Switch

On Channel] menu

o You will see a list of channels followed by

the external sources

Note: The list you see in the screenshot is

depending on the installed channels

o Select the channel or source you would

like to set as Switch On Channel

6.4.2 Feature Settings

Navigate to the [

Feature Settings

] [

Switch

On Feature] menu

o You will see below items:

o [None]: The dashboard or apps will

NOT be opened when starting up the

o [Dashboard]: The dashboard will be

opened when starting up the TV

o [SmartInfo]: SmartInfo will be opened

when starting up the TV

o [Apps]: An app will be opened when

starting up the TV

o [MyChoice]: MyChoice PIN code screen

will be shown when starting up the TV

o [Google Cast]: When Google Cast is

selected, the Chromecast application

will be launched as startup feature

Note: SmartInfo and MyChoice will only be

visible in this list when they are enabled in

[Features] menu

- 32 -

Navigate to the [

Feature Settings

] [

Apps

]

o You will see a list of the installed apps and

you can select an app you want to show as

switch on application

Note: This menu is only accessible when

[Apps] is selected in the [Switch On

Feature] menu. The content of [Apps]

depends on the installed apps

6.4.3 Sound Settings

Navigate to the [

Sound Settings

] [

Volume

]

o You will see below items:

o [TV Speakers]: Change the default

volume setting for the TV speakers

o [Headphone/Bathroom speakers]:

Change the default volume setting for

the headphone and bathroom

speakers

o Open these menu items and change the

default volume using the “arrow

up/down” in the volume sliders

Navigate to the

[

Sound Settings

]

[

Sound

Style] menu

o You will see following options in this

menu: Personal, Original, Movie, Music,

Game and News

Note: When selecting [Personal], you can

change the setting under [TV

Settings][Sound][Advanced][Surround

Mode] to set change the settings for

[Personal]

o Switching between the sound styles will

change the sound style depending on your

selection after pressing “OK”

6.4.4 Picture Settings

Navigate to the [

Picture Settings

] [

Picture

Format] menu

o Change the default Picture Format to your

preference and press “OK” to store the

value

- 33 -

Navi

gate to the [

Picture Settings

] [

Picture

Style] menu

o Change the default Picture Style to your

preference, [Natural] gives the best

picture settings

6.4.5 Subtitles

Navigate to the [

Subtitles

] menu

o You will see below items:

o [Off]: Change the default subtitles

setting to Off

o [On]: Change the default subtitles

setting to On

o [On During Mute]: Change the default

subtitles setting to On During Mute,

this means that the subtitles will be

shown if the TV is muted and if

subtitles are available

6.4.6 Guest Management

avigate to the

[

Guest Management

]

[Guest Country] menu

Note: If you select a language where text

is from right to left, also the menu will be

shown on the right side

o You will see a list of countries. You need to

select the country where most of the

guests are coming from. This will have

impact on the apps

Navigate to the [

Guest Management

]

[Android System / Menu language] menu

o You will see a list of languages. This is to

select the default language for the menu

Navigate to the [

TalkBack

]

o You will see below items:

o [Off]: Disable talkback function by

default

o [On]: You can enable talkback by

default to help visual-impaired users

interact with the TV by using spoken

- 34 -

words to let them know what is

onscreen

6.4.7 Content Rating

Navigate to the [

Content

Rating

] menu

o You will see below item:

o [Rating Level]: In the rating level you

can set a minimum rating level to watch

rated programs

Note: The list of rating levels depends on

your country

Note: [Rating Level] is only accessible

when [Features] [Content Rating] [Enable]

is set to [Yes]

6.4.8 Personalise

Navigate to the [

Personalise

] [

Message

Display] menu

o You will see below items:

o [Show Message]: Change to this to

show the complete message when it’s

sent

o [Notification Only]: Change to this to

only show a notification when a new

message was sent

6.4.9 HotSpot Default Frequency

Navigate to the [

HotSpot Default

Frequency] menu

o You will see below items:

o [2.4 GHz]: Set the default Hotspot

frequency to 2.4 GHz

o [5 GHz]: Set the default Hotspot

frequency to 5 GHz

- 35 -

6.5 Identification Settings

6.5.1 RoomID

Navigate to the [

Identification

Settings

]

[RoomID] menu

o This is a (maximum) 5 digits number that

can be used to distinguish between

different floors/rooms/setups when using

CMND

Intention is to fill in the room number in

this field

6.5.2 Premises Name

Navigate to the [

Identification

Settings

]

[Premises Name] menu

o You will see below items:

o [Force Customer Name]: Change to

[On] to define your custom name, if

[Off] then the name will be retrieved

from the weather service using the

Geonames ID

o [Custom Name]: Define the custom

name for the premises

Note: The Premises Name can be seen

in the default dashboard

6.5.3 Premises Geonames ID

Navigate to the [

Identification

Settings

]

[Premises Geonames ID] menu

o You can set the ID of the Geonames

location. This is used for the weather

service

You can find the ID on

www.geonames.org, search for your

location, open it and check the location ID

as marked in the screenshot on the left

- 36 -

6.5.4 Device Name

Navigate to the [

Identification

Settings

]

[Device Name] menu

o You will see below items:

o [Force Custom Name]: When [On]

the custom defined name will be

used, when [Off] the RoomID will be

used (RoomXXXXX)

o [Custom Name]: Define the TV name

to show on mobile devices for casting

6.5.5 Installer Identification

Navigate to the [

Identification

Settings

]

[Installer Identification] menu

o You will see below items:

o [Chain]: Fill in the hotel chain name

o [Brand]: Fill in the hotel Brand name

o [System Integrator]: Fill in the system

integrator name

Note: This data might be used in feature

for analytics information (GDPR

compliant)

6.6 Guest Management

Navigate to the [

Guest

Management

]

[Guest Profile Download] menu

o If set to [On] the guest name and profile

image will be downloaded from the

Google account when he logs in, if [Off]

this will not be downloaded

Navigate to the [

Guest

Management

]

[Clear User Data] menu

o This is to clear the user data, including all

app data, passwords as well as user

browsing history

o You will see below items:

o [Off]: Disable the clearing

o [Standby and PowerOn]: Clearing will

happen when set goes to Standby and

when set is turned on

o [CheckIn and CheckOut]: Clearing will

only happen when a check in or check

out is done from the PMS system,

therefore you need to use PMS

- 37 -

Navigate to the [

Guest

Management

]

[PMS] [Default Dashboard PMS] menu

o You will see below items:

o [Off]: Disable the PMS functionality

o [On]: Enable the PMS functionality

6.7 Dashboard

Navigate to the [

Dashboard

] menu

o You will see the screen on the left

Navigate to the

[

Dashboard

]

[

Select

Dashboard] menu

o You will see below items:

o [Philips Home]: You need to press “OK”

to access and change the Philips

Default Dashboard configuration

Note: How to do this is explained in the

chapter “Philips Home Dashboard

configuration”

o [Custom Dashboard (Browser based)]:

This menu is to configure the custom

browser based dashboard

Note: You can have more items in this

list depending on Dashboard apps

loaded in TV

Note: All details are explained in the

CDB documentation that can be

obtained after signing an NDA trough a

salesperson.

Navigate to the

[

Dashboard

] [

Select

Dashboard] [Custom Dashboard (Browser

based)] menu

o You will see below items:

o [Source]: You can select [Server] or

[Local] as source for the custom

dashboard

o [Server Settings]: You will see a menu

[Server URL] where you can enter the

Server URL

Note: This menu is only accessible when

[Server] is selected in the [Source]

- 38 -

[

Reload Dashboard After Network

Restore]: If the network connection

was lost and it is restored the custom

dashboard will be reloaded if [Yes] or

will not reloaded when [No] is selected

Navigate to the

[

Dashboard

]

[

Fallback

]

o Fallback will happen to a locally stored

version of the Dashboard when no

connection can be made to the server

when set to [On], when [Off] the Default

Dashboard will be launched when no

connection can be made

Navigate to

the [

Dashboard

] [

Reload

]

o When CDB is connected and connection

drops, the SI is free to choose to either

stay on CDB or switch to Local CDB.

However, if connection restores, the

server CDB can be reloaded automatically

when [Reload] is switched [On] (for

example to show updated information). If

set to [Off], the SI needs to have the logic

in his Local CDB or CDB page to react on

network changes

Note: You can only access this menu if you

have loaded a Dashboard App in TV and if

you have selected it in the [Select

Dashboard] list

- 39 -

6.8 Features

Navigate to the [

Features

] menu

o You will see the screen on the left

6.8.1 Apps

Navigate to the [

Apps

] menu

o You will see the screen on the left

o To start configuring your Apps you need to

do the configuration wizard under

[Features] [Apps] [Manage]

Navigate to the [

SmartTV Server Settings

]

o You can configure your apps using a wizard

under [Features][Apps][Manage]. Once you

have done this wizard you will be able to

change your settings in this menu.

o You will see below items:

o [SmartTV Mode]: You can set the

SmartTV Mode to [Off] to disable or to

[Default] to use predefined apps or use

[Profile] to use your custom

configuration.

Note: By default, there will be almost no

apps available

o [Profile Settings]: When creating a

custom profile, you can add/remove

apps other than present in the default

profile

Navigate to the [

Profile Settings

] menu

o After doing the configuration using the

wizard under [Features][Apps][Manage]

you will have an auto generated profile. You

can overwrite the settings with your own

profile.

o You will see below items:

o [AppControl ID Type]: This can be set to

[Auto] in case you used the wizard to

- 40 -

create an AutoProfile for you. You will

not be able to modify the AutoProfile on

the online portal with your AppControl

account. You can also set it to [Manual]

in order to use a configuration that is

stored in your own AppControl account

o [AppControl ID]: In this text field, you

will see “Auto” as a value in case you are

using an AutoProfile. If you want to use

your own profile you can set your own

profile ID in this field

o [Profile Name]: In this text field, you will

see “AutoProfile_YYYYMMDD_xxxx” as a

value in case you are using an

AutoProfile. This is the AutoProfile name

you have created using the configuration

wizard. If you want to use your own

profile you can set your own profile

name in this field

o [Location ID]: This field is to set a

location ID. This is only for future use or

might be removed

Note: See chapter “Manage Apps” to see

how you can use the website to configure

your personal profile

Note: Apps will only be synchronized to the

server when you have exited the

Professional Session. After exiting the

Professional Session, you will see the app list

appear in your personal profile

Navigate to the [

User Account

Management] menu

o When opening this menu an Android menu

will open on the right side of the screen.

Using this menu, you will be able to login

(Add account) or logout after you have

logged in

Navigate to the [

Manage

] menu

o If you enter this menu, a configuration

wizard will start. See more details in the

chapter “Manage Apps configuration

wizard”

- 41 -

After you have gone through the wizard you

will be able to access the menu and access

below menu items:

o [Google PlayStore]: You can open the

Google Play Store, you need to login with

your personal Google account and install

all the apps you want to have default

installed in the TV

Before exiting the Google Play Store,

make sure that all downloads have

finished

You will also see the notification

onscreen that you are in the Professional

Session, only when you see this message

your settings will be stored

More details on how to do this can be

found in the “Installing Apps using

Google Play Store” chapter

Note: In the end you will log out again

and no data from your personal account

will be linked to the configuration you

made, you only need to login in order to

install the apps

o [Uninstall apps]: You can open this menu

to uninstall apps. When opening this

menu, you will see a list of “Recently

opened apps” and “See all apps”. When

opening “See all apps”, you can open the

app you want to uninstall and select

“uninstall” and press “OK”. You will get a

new screen where you can activate the

[Uninstall] action

o [Reorder Apps]: You can open this menu

to reorder apps, you will see a list of

installed apps. You can select the app

you want to reorder and press “OK”, you

will see the app moving out of the list.

Now you can navigate using the “arrow

up/down” to move the app to the

position you want and press “OK” again

to reorder the app

Note: According to the terms and

conditions from Netflix, the Netflix app

should always be the first in line

- 42 -

[

Show/Hide Apps

You can show or hide

apps by toggling the button

o [Country Filter]: You can enable the

country filter using [Yes] or disable it

using [No]

In the user menu under Apps this will

enable/disable that you can select a

country flag to only show the apps linked

to this country

o [Category Filter]: You can enable the

category filter using [Yes] or disable it

using [No]

In the user menu under Apps this will

split up the installed apps per category or

show all apps

Navigate to the [

App Sync

] menu

o You will see below items:

o [TV to SmartTV Server]: You can select

[On] to upload apps to the Philips servers

so they can be synced again to other TV’s

or [Off] to disable this function when you

are developing your own application

o [Apps Sync Status]: By opening this

screen you can see the current status of

the apps synchronization

You can now activate the [SYNC Apps] to

update the apps and see the progress,

once done, this screen will be exited

Note: The synchronization of apps will

happen while the TV is in STBY

- 43 -

Navigate to the [

Pre

authorised Apps

]

o You will see below items:

o [Netflix]: When you press “ok” you will

see if you are authorized to show Netflix

or not

Note: More apps might be added later on

Note: See more details on how to install Netflix

in the “Examples” chapter “Install Netflix on TV”

6.8.2 SmartInfo

See also more details in the chapter “Guest Menu - SmartInfo”

Navigate

to the [

SmartInfo

]

[

Mode

]

Note: [SmartInfo] is only accessible when

[Dashboard] [Select Dashboard] is set to

[Philips Home]

o The SmartInfo feature can be used in two

ways, as interactive pages (Browser) or

using an app. The two ways of using

SmartInfo are mutually exclusive so they

cannot be used both at the same time.

SmartInfo can be opened by pressing

“Info”

o You will see below items:

o [Off]: Disable Smart Info feature

o [Browser]: Use the SmartInfo browser,

usually this is created in CMND

o [Apps]: Use a SmartInfo app you have

loaded in TV

Note: By default, Apps and browser are

empty

Navigate to the [

SmartInfo

] [

Browser

settings] menu

Note: [Brower settings] is only accessible

when [Mode] is set to [Browser]

o You will see below items:

o [Source]: You can set the source of the

browser to [USB], [Server] or [Local]

o [Server URL]: You can set the server

address where the browser is hosted

Note: Normally you load the SmartInfo

into the clone file and load it locally in

the TV, therefore you need to set

[Source] to [Local]

Note: If set to [USB], the TV will read

from the folder TPM181HE_CloneData/

MasterCloneData/SmartInfoBrowser/

- 44 -

Navigate to the [

SmartInfo

] [

Apps

] menu

Note: [Apps] will be empty if no SmartInfo

app is loaded in TV

o You will see a list of apps loaded in the TV,

you need to select the app you want to see

as SmartInfo browser

Note: SmartInfo apps are not available

from the Play Store, you need to create

your own app as SmartInfo application and

load it in the TV. All details are explained in

the JEDI documentation that can be

obtained after signing an NDA trough a

salesperson.

6.8.3 Sharing

Navigate to the [

Sharing

]

[

Google Cast

]

Note: See more details in the chapter

“Guest Menu - Cast”

o You will see below items:

o [Off]: Disable Google Chromecast

o [On]: Enable Google Chromecast, this

will allow the users to share content

from their own mobile device

Navigate to the [

Sharing

] [

Secure Sharing

]

o You will see below items:

o [Off]: Disable Secure sharing

o [On]: Enable Secure sharing, the TV will

be able to make a peer-to-peer

connection with a mobile device

Note: when you disable secure sharing it’s

up to the SI to set up his own infrastructure

to make the connection

Navigate to the [

Sharing

] [

Show T&C

]

o You will see below items:

o [Off]: Disable Terms and Conditions

when user connects to TVs hotspot

o [On]: Enable Terms and Conditions

when user connects to TVs hotspot

Note: There is a default T&C text that needs

to be updated by the SI. This can be done by

editing the CustomTermsAndCondition.json in

the TVSettings folder of the clone file. See the

example chapter for more details

- 45 -

Navigate to the [

Sharing

] [

Secure Sharing

OFF Settings] menu

Note: [Secure Sharing OFF Settings] is only

accessible when [Secure Sharing] is set to

[Off]

o You will see below items:

o [Google Cast]: This is to define how to

connect to the TV for using Google

Chromecast. You can choose between

[Wi-Fi Login] or [Gateway]

o [Wi-Fi Network Name]: You can set the

Wi-Fi Network name (SSID)

o [Gateway URL]: You can set the

gateway to use for Cast function. This

gateway should contain HTML pages

that shall be rendered to explain how

to use the Cast function

Navigate to the [

Sharing

] [

Internet

Hotspot] menu.

Internet Hotspot enables an entry point in

the guest menu for the user to get access

to internet. This is also already there if you

connect through Chromecast hotspot.

This item can be used if Google Cast is

disabled.

Note: The guest cannot use the hotspot

when TV is in STBY, the TV needs to be on

in order to use this feature

o You will see below items:

o [Off]: Disable Internet Hotspot

o [On]: Enable Internet Hotspot, this will

enable the guest to access internet via

TV after making a peer-to-peer

connection

Navigate to the [

Sharing

] [

Internet

Hotspot Settings] menu.

Note: The menu is only accessible if

[Secure Sharing] is set to [Off]

Note: The connection with the TV will not

automatically reconnect to the strongest

network, therefore you need real access

points

Note: Internet hotspot is not functional

when the TV itself is connected via Wifi,

the TV needs to be connected via a

network cable

o You will see below items:

o [Network SSID]: Define the Wifi

Network name to use for the Internet

Hotspot

- 46 -

[

Password

Define the Wifi Network

password to use for the Internet

Hotspot

o [Broadcast Network in Standby]:

Configure if the Internet Hotspot stays

active when TV is in standby mode

Note: This menu item can only be set

when TV is in [Fast] mode

Navigate to the [

Sharing

] [

Philips TV

Remote App] menu

o You will see below items:

o [Off]: Disable that the TV can be

discovered by the Philips TV Remote

App

o [On]: Enable that the TV can be

discovered by the Philips TV Remote

App

Note: This is the “Philips TV remote 2.0”

that you can find on the Appstore of

your device

6.8.4 Weather App

Navigate to the [

Weather

App

] menu

o You will see below items:

o [Off]: To disable the weather

information in the default dashboard

o [On]: To enable the weather

information in the default dashboard

Note: This requires the TV to be

connected to the internet or to the

CMND server (which should be

connected to the internet) to be able to

see weather info, also your [Premises

Geonames ID] should be set to give the

weather info of the correct location

6.8.5 Welcome Screen

Navigate to the [

Welcome Screen

] menu

o You will see below items:

o [ScreenSaver as Welcome Screen]: You

can enable the welcome screen using

[Yes] or disable using [No]

o [ScreenSaver Configuration]: You will

be able to manage the Screensaver, see

chapter ‘Manage Welcome Screen’ for

more details

- 47 -

[

Welcome Screen Configuration

You

will be able to manage the Welcome

Screen, see chapter ‘Manage Welcome

Screen’ for more details

6.8.6 ThemeTV

Navigate to the [

ThemeTV

] menu

Note: [ThemeTV] is only accessible when

[Dashboard] [Select Dashboard] is set to

[Philips Home]

o You will see below items:

o [Enable]: You can disable the ThemeTV

via [No] or enable via [Yes]

o [Manage]: You will be able to manage

the ThemeTV, see chapter ‘Manage

ThemeTV’ for more details

Note: [Manage] is only accessible when

[Enable] is set to [Yes]

6.8.7 MyChoice

Navigate to the [

MyChoice

] menu

o You will see below items:

o [Enable]: You can enable MyChoice

using [On] or disable using [Off]

o [Request for PIN]: You can disable that

the PIN code is requested every time

the set is switched on until the validity

is expired via [No] or enable it via [Yes]

o [Manage]: You will be able to manage

MyChoice, see chapter ‘Manage

MyChoice’ for more details

Note: [Request for PIN] and [Manage]

are only accessible when [Enable] is set

to [On]

6.8.8 Content Rating

Navigate to the [

Content Rating

] menu

o You will see below items:

o [Enable]: You can enable the content

rating via [Yes] or disable via [No]

o [PIN Code]: You can set the pin code

that is needed to show the content

when you are on a rated channel

Note: By default, the PIN code is set to

8888

- 48 -

6.8.9 Clock

Navigate to the [

Clock

] menu

. Here you

can make changes for the (external) clock.

In order to have a functional external clock

the [Advanced][Power][Standby Mode]

needs to be set to [Fast]

o You will see below items:

o [Display Clock on Radio Channel]:

When you are on a radio channel you

will see a radio background when [No]

is selected, when [Yes] is selected you

will see a clock instead of the radio

background

o [External Clock]:

 [External Clock]: You disable the

external clock via [Off] or enable it

via [On]

 [Brightness at Low light]: Via a

slider you can set the clock

brightness at low light environment

 [Brightness at Intense Light]: Via a

slider you can set the clock

brightness at intense light

environment

 [Light sensor Sensitivity]: Via a

slider you can change the light

sensor sensitivity

Note: Above menus are only

accessible when [External Clock] is

set to [On]

6.8.10 Scheduler

Navigate to the [

Scheduler

] menu

o You will see below items:

o [Enable]: You can enable the scheduler

using [Yes] or disable using [No]

o [Manage]: You will be able to manage

the Scheduler, see chapter ‘Manage

Scheduler’ for more details

6.8.11 Banner

Navigate to

the [

Banner

] menu

, this can

for example be used to send an html page

to the customers TV asking to fill in an

Instant customer satisfaction survey

o You will see below items:

o [Enable]: You can enable the banner

feature using [Yes] or disable using

[No]

o [Source]: You can set the source for

the banner to [Server] or [Local]

- 49 -

[

Server Settings

]: You can define the

server URL that will host the banner

content

Note: Using CMND you will be able to send

banners to TV

6.8.12 TalkBack

Navigate to the [

Talkback

] menu

o You will see below items:

o [Enable]: You can enable to show the

talkback option in the dashboard using

[Yes] or disable using [No]

o [TalkBack Settings]: These are google

settings that cannot be cloned out or

cloned in

6.9 Channels

Navigate to the [

Channels

] me

o You will see the screen on the left

Navigate to the [

Enable

Channels

] menu

o You will see below items:

o [RF/IP Channels]: Show IP/RF channels

in the channel list when [On], or not

when [Off]

o [Media Channels]: Show media

channels in the channel list when [On],

or not when [Off]

o [OTT App Channels]: Show OTT App

channels in the channel list when [On],

or not when [Off]

- 50 -

Navigate to the [

Display

Settings

] menu

o You will see below items:

o [Display Filter]: You see a list of

possible filters. Per filter you can

enable using [Yes] or disable using [No]

if you want to show the filter in the

filter list

o [OTT App in Channel List]: When [Yes],

the OTT App channels will be listed in

the channel list, when [No] they will

not be shown

o [Google Cast in Channel List]: Set to

[No], if you don’t want to show the

Google Cast in the channel list and set

to [Yes], if you want to see it in the

channel list

o [Display Channel Numbers]: When set

to [Yes], you will see the channel

numbers, when [No], you will not see

the channel numbers

Navigate to the [

Manage

] menu

o When opening this menu, you will be able

to manage the channels, you can use the

“options” key to manage the channels

o See chapter ‘Manage Channels’ for more

details

Navigate to the [

RF Installation

Setti

ngs

]

o You will see below items:

o [Install Analog]: You can put the search

of analog channels [Off] or [On]

o [Install DVB-T/T2]: You can put the

search of DVB-T/T2 channels [Off] or

[On]

o [Install DVB-C/C2]: You can put the

search of DVB-C/C2 channels [Off] or

[On]

o [LCN]: You can put channel sorting

based on Logical Channel Number [Off]

or [On]

o [Install Scrambled Channels]: You can

disable installation of scrambled

channel via [No] or enable it via [Yes]

o [Automatic Channel Update]: You can

put automatic channel update [Off] or

[On]

o [Channel Update Message]: You can

get a message when channels are

- 51 -

update

, you can put this option [

Off

]

or [On]

Navigate to the [

Channel Installation

]

o You will see below items:

o [Search for Channels]: See chapter

‘Channel installation wizard’ for more

details about installing the channels

[

Digital: Manual Installation

]: This

can be used to manually search for

digital channels on a specific

frequency. When opening this menu,

you can choose between [DVB-T

Search] or [DVB-C Search]. If you

open one of above menu items you

can give in a frequency to tune to

o [Analogue: Manual Installation]:

This can be used to manually search

for analogue channels. You can set

the [System] you need, [Search

Channels] where you can set the

frequency you want to search. Once

a channel is found you can [Store

Current Channel] or [Store as New

Channel]

- 52 -

Navigate to the [

Channel Settings

] menu

o You will see below items:

o [EPG]:

 [Enable]: You can enable EPG via

[Yes] or disable via [No]

 [Source]: The EPG data can come

[From the Broadcaster] or [From

the App]

 [EPG App]: If you have installed an

EPG App then you can select it here

to download EPG data through this

app. By default, no apps are

installed for EPG data

Note: [Source] is only accessible when

[Enable] is set to [Yes] and [EPG App] is

only accessible when [Source] is set to

[From the App]. [EPG App] is for

feature usage

o [Enable Subtitles]: You can enable the

subtitles via [Yes] or disable via [No]

o [Enable Teletext]: You can enable

teletext via [Yes] or disable via [No]

o [Enable MHEG]: You can enable MHEG

via [Yes] or disable via [No]

o [Enable HbbTV]: You can enable

HbbTV via [Yes] or disable via [No]

o [Enable CI/CI+]: TV shall disable the

CI/CI+ conditional access support, all UI

elements relating to the CI/CI+ shall be

removed if [No] is selected, if [Yes] is

selected, then all CI/CI+ functionality

shall be available

o [Enable FreeView Play]: You can

enable FreeView Play via [Yes] or

disable via [No]

o [Enable Channel Logos]: Channel logos

will be shown if [Yes] or will not be

shown if [No]

o [Display Scrambled Channel Banner]:

If a channel is scrambled, you will get

an OSD with this information if [Yes] or

OSD will not be shown if [No]

o [IGMP Version for Multicast IP

Channels]: Set your IGMP version for

multicast to [Auto], [1], [2] or [3]

- 53 -

Navigate to the [

OTT App Channels

Installation] menu

o You will see below items:

o [Google Play Movies & TV]: When you

open this menu, the channels linked to

this OTT App will be added to the

channel list

Note: You can also have extra items

available like [Haystack TV]. This depends

on the capability of the installed apps

supporting OTT functionality and will

become available once detected.

6.10 Sources

Navigate to the [

Sources

] menu

o You will see the screen on the left

Navigate to the [

Enable Sources

] menu

o You will see a list of externals (including

USB media browser). You can enable or

disable sources to be available in the

Note: The list of sources is depending on the

hardware in relation to the screen size and

can be different from the screenshot

Navigate to the [

USB 5V

] menu

o You can enable the 5V on the USB ports

using [On] or disable using [Off]

Note: [USB 5V] is only available if [Enable

Sources][USB Media Brower] is not

checked

- 54 -

Navigate to the [

USB break

] menu

o You can enable USB break-in using [On] or

disable using [Off]

Note: [USB break-in] is only accessible if

[Enable Sources][USB Media Brower] is

checked

Navigate to the [

USB Auto Play

] menu

o You will see below items:

o [Off]: From the moment a USB device

is connected to the TV, no files will be

played automatically

o [On]: From the moment a USB device is

connected to the TV, all playable files

in the root from your USB device will

automatically be played in a loop

Navigate to the [

HDMI Settings

] menu

o You will see below items:

o [HDMI Plug-in/out]: Disable the

HDMI plug-in detection to switch to

the HDMI source when an HDMI

device is connected to the TV using

[Off] or enable via [On]

o [Fallback on HDMI Break-out]: If

HDMI Plug-in/out is enabled then the

TV will follow this setting when the

HDMI connection is broken and go

back to the [SwitchOnSettings] or go

back to the [Previous Application]

Navigate to the [

Easylink

] menu

o You will see below items:

o [Easylink]: Disable all HDMI CEC

functionality via [Off] or enable via

[On]

o [EasyLink Break-in]: TV shall disable

auto tuning/switching to the

connected HDMI CEC enabled source

via [Off] or enable via [On] when

device is plugged or switched on

o [EasyLink Remote Control]: The keys

from your TV RC will not be

forwarded via CEC when [Off] or will

be forwarded when [On]

o [Easylink Application]: When [On],

then TV shall forward the “Menu” key

to the source if the device is HDMI

CEC enabled and supports RC pass

thru

- 55 -

Note:

Above menus are only

available

when [EasyLink] is set to [On]

Navigate to the [

HDMI Ultra HD

] menu

Note: This menu is only available for the

xxHFL6014

o You will see below items:

o [HDMI1 & 2]: Select [Optimal] to

enable the highest quality HDMI

signal for 4K Ultra HD (4K60 4:4:4),

select [Standard] or [Off] if picture or

sound are distorted

o [HDMI 3]: select [Standard] or [Off] if

picture or sound are distorted

Note: [Standard] enables up to 2160p60

4:2:0, [Optimal] enables up to 2160p60

4:4:4 and [Off] enables up to 1080p60.

The list of sources is depending on the

hardware in relation to the screen size

and can be different from the screenshot

6.11 Date and Time

Navigate to the [

Date and Time

] menu

o You will see the screen on the left

Navigate to the

[

Source

] menu

o You will see below items:

o [Automatic NTP/Channels]: When

selected, the clock extraction is

performed from a NTP Server or Live

Channels (RF & IP). The NTP has higher

priority than Channels

o [Automatic Channels]: Date and time

is received via channels data (can be

both RF or IP depending on the

installed channels)

- 56 -

[

Automatic NTP

Date and time is

received via the network

o [Manual]: Date and time is set

manually but will not be remembered

after a power cycle. This option can be

used in combination with JAPIT or

SerialXpress to set the clock on startup

via commands

Navigate to the [

Source Channel

] menu

o You will see a list of installed channels,

one item will be highlighted, this is the

current selected channel where the TV

will obtain the clock from

Navigate to the [

NTP Settings

] menu

o You will see below items:

o [NTP Source]: When selecting

[Default] the TV will automatically

look for the clock via the network,

when [Custom NTP Server] is selected

you will be able to set a custom NTP

sever URL

o [Custom NTP Server URL]: Set the link

for a custom NTP Server URL

Navigate to the [

Manual Date and Time

Settings] menu

o You will see below items:

o [Date]: You can set the date manually

o [Time]: You can set the time manually

Note: Above menus are only accessible

when [Source] is set to [Manual]

Navigate to the [

Time Zone Setting

]

Note: This menu in not accessible when

[Source] is set to [Manual]

o You will see below items:

o [Time Zone Country]: You can select

the country where you are

o [Time Zone Region]: You can change

the region if multiple regions are

- 57 -

available for your selected [

Time Zone

Country]

Navigate to the [

Automatic Daylight

Savings] menu

Note: This menu in not accessible when

[Source] is set to [Manual]

o You will see below items:

o [Off]: Daylight saving time is disabled,

no time correction will be applied

while switching between winter and

summer time

o [On]: Daylight saving time is enabled

Navigate to the [

Time offset

] menu

Note: This menu in not accessible when

[Source] is set to [Manual]

o You will see a list to make a time offset

per 30 minutes

Navigate to the [

Clock Format

] menu

o You will see below items:

o [24 hour]: You can set the clock format

to 24 hours format

o [AM/PM]: You can set the clock

format to AM/PM format

- 58 -

Navigate to the [

OnScreen Clock Display

]

o You will see below items:

o [Digital Clock]: You can set the clock to

be shown as a digital clock

o [Analogue Clock]: You can set the

clock to be shown as an analogue clock

Navigate to the [

Date Forma

] menu

o You will see below items:

o [Date Format]: You can select the

format you want to use to show the

date when the clock is shown

onscreen and in the welcome screen

o [Day]: You can enable or disable to

show the day in the clock or the

welcome screen

6.12 Wireless and Networks

6.12.1 Network wizard

Navigate to the [

Wireless and Networks

]

[Connect to Network] menu

o You will get the network wizard to connect

to the network

See chapter ‘Network installation wizard’

for more details about connecting to the

network

6.12.2 Network settings

Navigate to the [

Wireless and Networks

]

[Settings] menu

o You will see the screen on the left

- 59 -

Navigate to the [

View Network settings

]

o You will get the network settings on your

o You can navigate to the next page to see

more details

Navigate to the [

Country/Region

]

o You get a list of countries and regions, you

need to select what fits your setup

Navigate to the [

Network Configuration

]

o You will see below items:

o [DHCP]: Use DHCP to connect your TV

o [Static IP]: Use Static IP to connect your

Navigate to the [

Static IP Configuration

]

o You will see below items:

o [IP Address]: Set your IP Address

o [Netmask]: Set your Netmask

o [Gateway]: Set your Gateway

o [DNS 1]: Set your DNS 1

o [DNS 2]: Set your DNS 2

Note: Above menus are only accessible

when in [Network Configuration] you have

selected [Static IP]

- 60 -

Navigate to the [

Wake on LAN (WoL)

]

o You will see below items:

o [Off]: Wake up via LAN is disabled

o [On]: Wake up via LAN enables an

external Server to wake up the TV from

complete Standby (green) using the

wired network connection.

Once you wake up TV using WoL, the

TV will go from green mode to fast

mode

Navigate to the [

Wake on Wi

(WoWLAN)] menu

o You will see below items:

o [Off]: Wake up via WLAN is disabled

o [On]: Wake up via WLAN enables an

external Server to wake up the TV from

complete Standby (green) using the

wireless network connection.

Once you wake up TV using WoWLAN,

the TV will go from green mode to fast

mode

Navigate to the [

Forget

Network

]

o You will see below items:

o [Forget_All]: Remove all wireless

networks that the TV was connected to

o [List of connected Wi-Fi networks]:

Remove the selected wireless network

from the list

Note: This menu is only accessible if the

TV was ever connected to Wi-Fi, the list

of connected Wi-Fi networks depends

on the Wi-Fi connections made in the

past

Navigate to the [

Network Type

] menu

o You will see below items:

o [Wired]: Connect your TV wired to the

network.

This is NOT the yellow connector on TV.

The yellow connector is to be used for

Serial Xpress. If you connect a network

cable to this connector, the TV will no

longer respond to IR commands

o [Wireless]: Connect your TV wireless to

the network

o [WPS]: Connect your TV wireless to the

network using WPS

- 61 -

The yellow RJ48 Serial Xpress connector on the back

side of TV is not the network connector

[

WPS with PIN code

]: Connect your TV

wireless to the network using WPS with

PIN code

Navigate to the [

Show Network Lost

Message] menu

o You will see below items:

o [No]: Disable to show a message when

the network connection is lost

o [Yes]: Enable to show a message when

the network connection is lost

6.12.3 Network Control TV Over IP

Navigate to the [

Wireless and Networks

]

[Control TV Over IP] menu

o You will see the screen on the left

Navigate to the

[

Wireless and Networks

]

[Control TV Over IP] [Webservices] menu

o Web Services is a mechanism to exchange

information from the TV to the server. The TV

will send below services to the server on a

periodically

o You will see below items:

o [Server URL]: This is the URL where the

Web Services server can be found. This

server will host the pages

By default, this URL is:

http://SmartInstall.org:8080/webservices

.jsp

To get your TV’s detected in CMND you

need to change ‘SmartInstall.org’ to the IP

address of your CMND server. For

example:

http://1.2.3.4:8080/webservices.jsp

o [TVDiscoveryService]: TV Discovery

Service is the Web Service through which

- 62 -

a Web Server will detect the presence of

TVs in the IP Network using the TV Serial

Number and Production code (and other

data). You can put this option [Off] or [On]

o [ProfessionalSettingsService]:

Professional Settings Services allows

changing or requesting the current

Professional Settings Parameters. You can

put this option [Off] or [On]

o [IPUpgradeService]: This will allow

cloning and software update of the TV

over IP via CMND, this can be put [Off] or

[On]

o [PMSService]: This will allow the PMS

feature to communicate, this can be put

[Off] or [On]

o [SystemStatusService]: This will allow

providing the Status of the TV and other

System that is interacting with the TV such

as RemoteControl. You can request the

RCType, RCBatteryStatus and the MultiRC

setting, this can be put [Off] or [On]

Navigate to the

[

Wir

eless and Networks

]

[Control TV Over IP] [WebListeningServices]

o Web Listening Services is a mechanism to

exchange information from the server to the

TV. This enables a small server to run inside

the TV that listens to services sent from the

server.

o You will see below items:

o [PowerService]: PowerService feature

shall enable to remotely Request for the

current status of the TV or change the

Power Status of the TV, this can be put

[Off] or [On]

o [TVDiscoveryService]: TV Discovery

Service is the Web Service through which

a Web Server will detect the presence of

TVs in the IP Network using the TV Serial

Number and Production code (and other

data). You can put this option [Off] or [On]

o [IPUpgradeService]: This will allow

cloning and software update of the TV

over IP via CMND, this can be put [Off] or

[On]

o [PMSService]: This will allow the PMS

feature to communicate, this can be put

[Off] or [On]

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[

Port Settings

Using this menu you can

set the [WLS Port], this used to be set

9080 and was changed by default to 9079

linked to the upgrade from Android N to

Android P

6.13 Input Control

Navigate to the [

Input control

] [

Local Keyboard

Control Lock] menu

o You will see below items:

o [Off]: All local keyboard buttons are enabled

o [On]: All local keyboard buttons are disabled

except for the power button

o [All]: All local keyboard buttons are disabled

including the power button

Note: Local keyboard buttons are the buttons on

the backside of the TV

Navigate to the [

Input control

] [

Remote Contro

]

o You will see below items:

o [Lock]: The TV will not respond to any RC codes

sent to TV by putting Lock to [On], normally

this should always be [Off]

Note: Using the master RC you would still be

able to enter in the professional menu and

navigate in it

o [SmartInfo RC Key Mapping]: You can map the

“SmartInfo” button on the RC to different apps

Note: The list will be depending on

enabling/disabling of features and installed

apps

o [TV Menu RC Key Mapping]: You can map the

“TV Menu” button on the RC to different apps

Note: The list will be depending on

enabling/disabling of features and installed

apps

- 64 -

o [Watch TV RC Key Mapping]: You can map the

“Watch TV” button on the RC to different

sources and to different apps installed on the

Note: The list will be depending on

enabling/disabling of features/sources and

installed apps

o [RC5 Keys Mapping]: You can map an RC5

command to an existing support RC key

o When you open this action you will see a new

screen and you will be able to [+ New RC

Mapping].

o If you open this menu you will be able to:

 add the RC key by setting the [System]

to [00] or [03]

 You can choose the [Code], this needs

to be a digit

 You can select the [Map to Function]

to any existing RC function

 You can [Delete RC Key x] again

Navigate to the [

Input control

] [

Multi Remote

Control] menu

o This function allows that up to 14 televisions can

be installed in a room whereas each TV will react

to its own RC

o You will see a list of options (‘Off’, the 4 color keys

and all digits)

o The TV will only react on the RC that is

programmed linked to your selection

Note: The TV will still respond to the master RC

o Once the TV is set to some value other than [Off],

also the RC should be programmed to the same

selection to still work with the TV

o How to program the RC:

- 65 -

Press and hold both the menu and the color

button or digit button on the RC for about five

seconds (You should not point the RC to the

receiver on the TV)

o To see the status of the remote control, while

pointing at the TV, press and hold the “Mute”

button for about five seconds until you get a

notification on screen

o You will see the battery status of the RC, the

setting programmed in the RC (default = blue)

and the setting in TV

Note: See also more details in chapter ‘Remote

control’

Navigate to the [

Input control

] [

USB Keyboard

Settings] menu

Note: This menu is only accessible when a USB

keyboard is connected to the TV

o When you connect a keyboard to the TV, you will

get a wizard to install the keyboard automatically.

By opening this menu item, you will be able to do

this installation wizard again and change the

keyboard layout and test your keyboard

Navigate to the [

Input control

] [

Bluetooth

] menu

o This menu is only here for future use, it is currently

NOT working

Bluetooth audio devices will never be able to be

connected

Navigate to the [

Input control

] [

Bluetooth

Remote Control] menu

o This menu is to pair the 22AV2025B remote

control to the TV

o You will see below items:

o [Pair remote control]: If you press “OK” to

activate this action you will see a message

onscreen asking you to press the “Settings”

key on the Bluetooth RC for 3 seconds to pair

with the TV. After 3 seconds you will see a blue

LED blinking next to the standby button.

You will see a message onscreen that the TV is

paired with your remote control. Once done,

below menu items will become controllable.

o [Unpair Remote Control]: You disconnect the

Bluetooth connection between the RC and the

TV by pressing “OK”. You will see a message

onscreen that the TV has unpaired with your

remote control

- 66 -

[

Current Software Info

]: When pressing “

”

you will see a message onscreen indicating the

current software version of the remote control

o [Update remote control software]: A wizard

will appear to start the software update of the

remote control

 Press [Start] to start the software update,

make sure you have new batteries and

make sure the RC is within one meter from

the TV

 If a new SW update is available you will see

‘Updating’ on screen with the progress. Do

not press any key on the remote control and

don’t move the remote control. Once the

update is done you will see a message

‘Updated’. You can press [Done] to close

the wizard

 When no updates are found you will see a

‘No updates’ message saying that your RC is

up to date, you can close the wizard by

pressing [Done]

6.14 Advanced

Navigate to the [

Advanced

] menu

o You will see the screen on the left

- 67 -

Navigate to the [

Professional Mode

]

o You will see below items:

o [Off]: To put the professional mode

Off, this means your TV is in consumer

mode

o [On]: To put the professional mode On,

this means your TV is configured as a

Hospitality TV

Note: this option should always be set to

[On] to be able to use the TV as a

professional TV. You should never turn this

option to [Off]

Navigate to the [

Power

] menu

o You will see below items:

o [Power On]: After a power reboot of

the TV the TV will restart in [Standby]

or in [On] mode, depending on the

selection

o [Standby Mode]: The TV will quickly

turn on (higher power consumption in

stand-by) when [Fast] is selected, TV

will consume less power (but will have

a slower startup time) when selecting

[Green]

Note: For RF installations, the client

needs to choose to use Green or Fast

mode, this will have impact on the

power consumption, for IP connected

installations it must be set to Fast

o [Standby Delay]: You can select [On] to

let the TV go to fast standby mode 5

minutes after cold boot of the TV or

you can select [Off] to let the TV go to

fast standby mode immediately after

cold boot, this also enables the 5V on

USB immediately after cold boot.

Note: This menu is only accessible if

[Standby Mode] is set to [Fast]

o [Auto Standby]: If any value bigger

than [0] is set, the TV will go to STBY by

itself after 10 minutes if no video signal

is there. If there is video signal, the TV

will go to STBY if no user interaction is

there for the time set using the slider

between [30] and [240] minutes. You

can also put this [0] to disable the TV to

go to STBY.

o [LED Power Indicator]: If [On], the

power LED will be red while the TV is in

- 68 -

standby. When [

Off

], there will be no

power LED indication.

o [LED Power Indicator Intensity]: If [LED

Power Indicator] is set to [On], then

you can set the intensity to

[Minimum], [Medium] or [Maximum]

Note: [LED Power Indicator Intensity]

is only available for 19HFL5014W

bedside TV

Navigate to the [

Touch Control LED

] menu

o You will see below items:

o [Blue]: You can define the intensity of

the blue LED for the clock and

nightlight button. You can set it to

[Off], [Minimum], [Medium] or

[Maximum]

o [White]: You can define the intensity of

the white LED for the touch controls.

You can set it to [Off], [Minimum],

[Medium] or [Maximum]

Note: [Touch Control LED] is only available

for 19HFL5014W bedside TV.

Navigate to the [

Security

] menu

o You will see below items:

o [Professional Menu PIN Lock]: When

[On] you can set a 5 digits PIN code to

lock the professional menu, when

entering the professional menu using

the key sequence you will need to

enter the 5 digits, when [Off], this is

disabled

o [Professional Menu Keyboard Access]:

When [On], you will be able to use the

“F9” key on your keyboard to access

the professional menu using the

TeamViewer application or when you

have a keyboard connected to the TV.

When set to [Off], you will not be able

to access the professional menu via the

“F9” key on the keyboard.

Note: Some behavior will be depending

on your keyboard. In general, you will

be able to navigate using the arrows

and exit a menu using the Esc key

o [High Security]: When [On], the

professional setup menu can only be

accessed by the Master RC and not

using the key sequence via a Guest RC,

when [Off] you can use both

- 69 -

[

SecureMedia

You can set the [

Server

URL] for the SecureMedia registration

server

o [VSecure]: VSecure encrypts the

content between the headend and the

TV in order to protect your copy

protected content (DRM). If you are

interested to use it, please contact the

local Philips country sales manager.

Note: You can download the certificate

of the TV needed for generating the

encrypted VSecure keys via [Load Keys

to USB] or via JAPIT or via SerialXpress.

To load the VSecure key in the TV it

should have following naming:

‘vseckeys.txt’

Navigate to the [

Serial Xpress

] menu

o You will see below items:

o [38400]: You can change the baud rate

setting of the TV to 38400

o [19200]: You can change the baud rate

setting of the TV to 19200

Note: It’s recommended to use 38400

as default setting

Navigate to the [

]

[

Display OSD

] menu

o You will see below items:

o [No]: No OSD will be shown, you will

not be able to enter any menu

o [Yes]: All OSD and menus can be seen

and accessed

Navigate to the [

System Settings

] menu

o You will see below items:

o [WLSViaCDB]: Using [On], you can

enable WebListeningServices via CDB

or disable using [Off]

o [Render CDB Acc]: This menu is

deprecated and will be removed

trough SW upgrade

o [Delete Account and Clear History]:

This menu is to logout and clear your

history

o [Debug CDB]: This will enable the CDB's

HTML and JS to be debugged via

chrome inspector

- 70 -

Navigate to the [

Diagnostic Logging

]

o You will see below items:

o [Enable]: You can enable diagnostic

logging via [Yes] or disable it via [No]

o [Destination]: You can set the location

where the data should be stored to

[Internal], [Portal], [USB] or [Server].

Note: [Portal] needs to be selected in

order to have Netflix available

o [Server URL]: You can set the server url

to where the logs need to be stored

Note: This will only be selectable when

[Destination] is set to [Server]

o [Frequency]: This is the frequency

interval in seconds for diagnostic

logging

Navigate to the [

Select TV Control App

]

o You will see below items:

o [Off]: You can use the TV in normal

mode

o [Crestron Connected]: You can use the

TV in normal mode and you can also

control the TV using Crestron Connect.

When you press “OK” you will open the

configuration wizard of the Crestron

connect

Note: See more details in the ‘Crestron

Connected wizard’ chapter

6.15 TV Settings

Navigate to the [

Advanced

]

o You will see the screen on the left

- 71 -

6.15.1 Picture

Navigate to the [

Picture

] menu

Note: These settings will be applied when

using the [Switch on Settings][Picture

Settings][Picture Style][Personal]

o You will see below items:

o [Colour]: You can adjust the level of

colour from black & white to the

highest colour saturation using the

slider

o [Contrast]: You can adjust the level of

contrast from the lowest to the highest

colour distinction using the slider

o [Sharpness]: You can adjust the level of

sharpness of the picture from normal

to exceptional sharpness by using the

slider

o [Brightness]: You can adjust the

brightness of the picture by using the

slider

o [Advanced]: See below in more detail

o [Picture Format Overscan]: You can

enable the picture overscan using [On]

or disable using [Off]

Navigate to the

[

Picture

]

[

Advanced

]

[Colour] menu

o You will see below items:

o [Colour Enhancement]: Adjust the

level of enhancement for colour

intensity and details in bright colours

between [Off], [Minimum], [Medium]

or [Maximum]

o [Colour Temperature]: Select a preset

colour temperature [Normal], [Warm],

[Cool] or select [Custom] to set a

colour temperature setting

o [Custom Colour Temperature]: You

will see several sliders to adapt the

colour settings

Note: This is an expert user setting and

should normally not be changed. It is

only selectable when [Colour

Temperature] is set to [Custom]

Navigate to the

[

Picture

]

[

Advanced

]

[Contrast] menu

o You will see below items:

o [Contrast Mode]: Select how the TV

automatically reduces the contrast via

- 72 -

[

Off

], [

Standard

], [

Best Power

] or

[Best Picture]

o [Dynamic Contrast]: Set the level at

which the TV automatically enhances

the details in the dark, middle and light

areas of the picture via [Off],

[Minimum], [Medium] or [Maximum]

o [Video Contrast]: Adjust the level of

the contrast of the picture signal via

the slider

o [Gamma]: Set a non-linear setting for

picture luminance and contrast via the

slider

Navigate to the

[

Picture

]

[

Advanced

]

[Sharpness] menu

o You will see below items:

o [Ultra Resolution]: This offers superior

sharpness, especially on lines and

contours in the picture, you can put

this [On] or [Off]

Note: [Ultra Resolution] might have a

different name depending on your set type

and screen size

Navigate to the

[

Picture

]

[

Advance

]

[Picture clean] menu

o You will see below items:

o [Noise Reduction]: Noise reduction

filters out and reduces the image

noise, you can put this [Off],

[Minimum], [Medium] or [Maximum]

o [MPEG Artefact Reduction]: MPEG

artefact reduction smoothens the

digital transitions in the picture, you

can put this [Off], [Minimum],

[Medium] or [Maximum]

6.15.2 Sound

Navigate to the

[

Sound

]

[

Maximum

Volume] menu

o Set the maximum volume by changing

the slider value, this will be the maximum

volume that a guest can set on the TV

- 73 -

Navigate to the

[

Sound

]

[

Sound

Management] menu

o You will see below items:

o [TV Speakers]: You can set the TV to

play sound on TV using [On] or on the

connected audio system using

[Easylink Autostart] or you can disable

the speakers using [Off]

Note: The audio system (supporting

ARC) must be connected via HDMI

o [Headphone/Bathroom speakers]: No

audio will be played via the

Headphone/Bathroom speakers when

[Off], it will be heard when [On] and a

device is connected

o [Headphone/Bathroom Spk Fixed

Vol]: When [On], the volume level of

the Headphone/Bathroom speaker

will be fixed to the Switch on Setting

o [Headphone Detection]: When the

Headphone Detection is set to [On]

and the headphone is connected then

TV speakers shall be muted

automatically. When [Off], the guest

has to manually mute the TV speakers

Navigate to the

[

Sound

]

[

TV Placement

]

o You will see [On the Wall] and [On a

stand]. Depending on your selection you

will optimize the sound acoustics of the

TV for the placement of your TV

Navig

ate to the

[

Sound

]

[

Advanced

]

o You will see below items:

o [Surround Mode]: Select the sound

effect for the internal TV, you can

choose [Stereo] or [DTS TruSurround]

Note: You can only change this is the

[Sound Style] is set to [Personal] in the

switch on settings

o [Auto volume]: Select [DTS

TruVolume] or [Night mode] if you

want to enable to level out sudden

volume differences or [Off] if you want

to disable

o [Clear Sound]: Select if you want to

enable Clear Sound to improve the

sound for speech [On] or [Off] if you

want to disable

- 74 -

[

Audio Out Format

Set the audio out

signal of the TV to fit with the sound

capabilities of the connected Home

Theatre System to [Stereo

(uncompressed)], [Multichannel],

[Multichannel (bypass)] or [Dolby

Digital Plus]

o [Audio Out Leveling]: Select the level

out of the volume of the Home Theatre

System and the TV when switching

over from one to the other to [More],

[Medium] or [Less]

o [Audio Out Delay]: Switch the delay if

a sound delay is set on the Home

Theatre System to [On] or [Off]

o [Audio Out Offset]: Set an audio offset

by changing the slider value if you

cannot set a sound delay on the Home

Theatre System

Note: This can only be changed if

[Audio Out Delay] is set to [On]

6.15.3 Audio Language Preference

Navigate to the

[

Audio L

anguage

Preference] menu

o You will see below items:

o [Primary Audio]: Select the highest

preference for audio language in

broadcast

o [Secondary Audio]: Select the next

preference for audio language in

broadcast

Note: For all the above items, make

your selection and press “OK” to

confirm your selection

6.15.4 Subtitle Language Preference

Navigate to the [

Subtitle

Language

Preference] menu

o You will see below items:

o [Primary Subtitles]: Select the highest

preference for subtitle language in

broadcast

o [Secondary Subtitles]: Select the next

preference for subtitle language in

broadcast

o [Primary Text]: Select the highest

preference for text language in

broadcast

- 75 -

[

Secondary Text

]: Select the next

preference for text language in

broadcast

Note: For all the above items, make

your selection and press “OK” to

confirm your selection

6.15.5 Accessibility

Navigate to the [

Accessibility

] menu

o You will see below items:

o [Universal Access]: You can enable

using [On] the universal access to

activate special functions for hearing

and visually impaired people or disable

using [Off]

o [Hearing Impaired]: You can enable

hearing impaired for adapted audio

and subtitles if available using [On] or

disable using [Off]

o [Audio Description]:

 [Audio Description]: Using [On]

you can enable the accompanying

audio commentary if available or

disable using [Off]

 [Mixed Volume]: Set the mix of

normal audio and commentary

audio by changing the slider value

 [Audio Effects]: Switch [On] for

extra audio effects in the

commentary audio, there can be

more information on when to

fade/pan the Main Audio, while

the audio description is being

rendered along with main audio.

This can also be turned [Off]

 [Speech]: Select [Descriptive] to

hear the audio commentary or

select [Subtitles] to read the

spoken words

Note: Above menus are only

available if [Accessibility][Audio

Description] menu is set to [On]

- 76 -

6.16 Android Settings

Navigate to the [

Android Settings

] menu

o You will see the screen on the left

Note: It is not recommended to make

changes in this menu as this is only to be

used by android developers

6.17 Reset

Navigate to the [

Reset

] menu

o You will see the screen on the left

Navigate to the [

Reset Settings

] menu

o When you press “OK” you will reset all

settings to the factory settings except for

some set specific settings like RoomID,

professional mode, WebServices URL,

channel list, professional menu pin lock

and logging url. Installed android apps

remain unchanged

Navigate to the [

Clear Data

] menu

o When you press “OK” you will clear all

data like the channel list, installed

android apps, local SmartInfo pages, local

custom dashboard. The settings will not

be reset

Navigate to the [

Reinstall TV

] menu

o When you press “OK” you will Reinstall

the TV, your TV will reboot and start in IIC

mode (like the TV comes out of the box).

All the settings will be reset to the factory

settings except for RoomID, professional

mode, WebServices Server URL, Secure

Communication server URL, Master TV,

Render CDB Acc, professional menu pin

lock and diagnostic logging server url. All

user data will be cleared

- 77 -

Note:

You will see an erasing message for

a while, all your settings will be reset and

you will have to load a new clone file to

the TV or perform an IIC installation. This

action can take several minutes.

- 78 -

7. Professional setting wizards

7.1 Philips Home Dashboard configuration

The new UI also called `Philips home Dashboard` has received a major update in order to be more

content-richer, easy to use, fast moving, smart, adaptive and is fully customizable.

Default UI: Adapted UI:

You are able to change all colours and backgrounds to map the color scheme of your customer’s

wishes, however the menu items you see are the same and are depending on the settings made in the

professional settings.

This can be done using the [Edit Dashboard Menu]. You can open this menu via [Professional

Settings][Dashboard][Select Dashboard][Philips Home] and press “OK”.

On the right side of the screen a menu appears and changes you do in this menu you will see reflected

in the menu while changing it.

If you have exited this menu by pressing “Back”, you are still in the professional session (See chapter

‘Professional Session’) you will see that you can access this menu again using the [Edit Launcher] menu

and continue to change your settings.

To go back to the [Professional Settings] menu you need to press a couple times “Back”.

- 79 -

7.1.1 Show Account Icon

In the [Edit Dashboard Menu] you can show or hide the ‘Manage Account’ icon using [Show Account

Icon] and selecting [On] or [Off].

7.1.2 Show Assistant Icon

In the [Edit Dashboard Menu] you can show or hide the ‘Click to speak’ icon using [Show Assistant

Icon] and selecting [On] or [Off].

7.1.3 Recommended

In the [Edit Dashboard Menu] you can change your settings that are reflected in the recommended

guest menu via [Recommended].

Using [Select Apps] you can select the apps that will be shown in the Recommended shelf in the guest

menu. This can be a sub selection of all apps that are shown in the Apps shelf.

Using [Select App channels] you can select the apps that are allowed to list content in the

recommended section of the TV menu.

You can enable or disable each app separately.

7.1.4 User Interface Setting

In the [Edit Dashboard Menu] you can change the complete menu look and feel.

- 80 -

Changes made towards the look and feel of the UI can be reverted or reset to its default values. This

can be done by selecting the [Revert Session Changes] or [Reset] option within the same menu.

You can change the [Background Panel] where you can:

 Enable or disable to show the background in the [Enable] menu.

 Change the background image using the [Background Image].

You need to connect a USB device containing the picture you want to use and select it by

pressing “OK”. Pictures can be both .png and .jpg format. The optimal resolution is 1920x1080

for the background images and it’s recommended to keep the file size of the background image

around or below 1Mb to avoid impact on the navigation performance of the dashboard.

 Adapt the background color and the Opacity of the background color that is shown on top of

the background image via [Background Image Filter].

 Change the default background for the sharing screen via [Sharing]

You need to connect a USB device containing the picture you want to use and select it by

pressing “OK”. Pictures can be both .png and .jpg format. The optimal resolution is 1920x1080

- 81 -

for the background images and it’s recommended to keep the file size of the background image

around or below 1Mb to avoid impact on the navigation performance of the dashboard.

You can change the [Side Panel] where you can:

 Change the logo, this can be done in the same way as changing the background image and it

can be in a .webp or .jpg format. The optimal resolution of the logo is 550x425

 Change the [Background Color], [Highlighted Text Color] and the [Non Highlighted Text Color]

and Opacity

7.2 Manage Apps

7.2.1 Manage Apps configuration wizard

There are two ways to configure your apps in the TV.

 First is to create your own Profile in order to manage the apps through the web portal

(https://appcontrol.cmnd.pro/). The initial configuration is to be done through the TV in order

to see the apps in the web portal.

 Second is to make an ‘auto generate AppProfile’. If you use an ‘Auto generate AppProfile’ you

will not be able to manage this through the web portal, you can only edit the profile by logging

into a TV with this profile already configured and edit the profile through the TV.

- 82 -

If you go to the Professional menu and navigate to [Features][Apps][Manage] you will open the wizard

to configure your Apps settings. Once you have gone through the wizard your profile settings can be

found back in the [Features][Apps][SmartTV Server Settings] submenu’s.

In the wizard, you will be guided through several screens before you can access the menu to further

configure your apps.

Each time you want to enter this menu again, you will need to go through the wizard again before you

can change settings or install new apps. If you have already configured a profile, the fields will already

be filled with your current settings.

You will see following screens when going to [Features][Apps][Manage] wizard:

 You will see an overview of the current settings asking is you want to [Continue] or [Change]

If you select [Change], you will exit the wizard and be able to go back to the [SmartTV Server

Settings] to change them

 If you [Continue], you are asked to agree to change the settings to ‘Profile’ to continue the

wizard in case nothing was set yet

If you were already using a profile, you will not see this screen and go to the next screen

already

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 If you choose [Yes] or [Continue] in the previous screen, you can choose to use an existing

AppControl account using [Yes] or [No] if you want to configure the TV without an AppControl

account.

 If you select [No], you will need to choose to [Use Existing] or create a [New/Retry] one to

create or use an ‘Auto generate AppProfile’. So you will not be able to manage your apps using

the AppControl web portal

When [Use Existing], you will be asked to enter the name

When creating a new one, you will see a successful message in the bottom right corner with

the profile name.

 If you select [Yes], you will need to use your own [AppControl ID], [PIN Code] and use your

[Use Existing] profile or generate a [New Profile].

Note: To create your own AppControl ID, see next chapter “Manage Apps through the web

portal”

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 After you have created or loaded a profile or after you are using an existing or new ‘Auto

generate AppProfile’ you will get a successful notification and move to the next screen where

you see the profile is being synchronized

 Next, you will get a confirmation screen that the Manage Apps mode is successfully activated

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From here onwards, you can access the menu to control your apps and manage them as explained in

the ‘Apps’ chapter under ‘Professional Settings’.

7.2.2 Installing Apps using Google Play Store

After you have gone through the wizard, you can access the menu to manage all the apps. If you need

to change something and you want to access the menu again, you will need to go through the wizard

again but reuse the AutoProfile that was created before or by entering your AppControl ID and Profile

Name to be able to make changes to the existing profile.

In this chapter, we are going to explain the “Google PlayStore” menu item. The other menu items are

explained in the chapter “Professional Settings - Features - Apps”.

When you enter the Google Play Store menu, you will see the google Sign in screen.

Note: You see the “Professional Session Active” message, only when you see this message you can make

changes to the Profile. If you access the Google Play Store through the Guest menu, you will not see

this message and your changes will not be stored to your profile.

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You need to sign in using your own Google account using your phone/computer or by entering your

email and password using the onscreen keyboard.

Note: When done, you will be logged out again from your personal account and no changes will be

stored on your account as they will be linked to the TV’s profile

Note: You can also connect a real keyboard to the TV

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After signing in you will see the PlayStore

You can navigate and try to find apps or use the search function in the right upper corner to find apps

you want to install.

Once you have found the app you were looking for you can select and open the app in order to see

more details or install the app

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Once downloading and installation is ongoing, you will see the progress.

Once downloading and installing is ongoing you do not need to wait, you can go back to the previous

screen and search for other apps you want to install.

If you go back to the main screen and go to [My Apps], you will see a list of apps. You can see what

apps are installed or still being downloaded or installed. You can also see if updates are still available.

If you see there are still pending updates, you need to press the [Update all] button and wait until apps

have been updated.

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If you see that there are no more updates available and installation of all apps is done, you can exit the

professional menu. You will be asked to confirm that the installation was completely finished.

You can go to the [Google PlayStore] or [Exit Professional Session] if you know everything is updated

and installed. If the updates are not done, they will not be uploaded to the portal and hence will also

not be loaded to other TV’s.

After exiting the professional menu, the profile configuration will be sent to the portal website where

you can see your configuration. The uploading of apps to the portal website can still take some time

depending on the number of apps you configured.

7.2.3 Managing Apps through the AppControl Portal

In this product, we have the support for Google Play Store and the ability to install apps

directly from it both as a guest and as an installer. Since the Google framework itself does

not cater for professional use, we have extended the already existing AppControl framework

from previous generations to allow easy and remote management of the apps on the TV.

Using the AppControl function, you can re-order and remove apps on the. Adding new apps

from the Play store still requires you to do this locally on one TV, from which the app gets

uploaded to AppControl and distributed to all TV’s having the same profile configuration.

You can access the web portal via https://appcontrol.cmnd.pro/

If you do not have an account, you need to click the “Register” button in order to create one.

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Once logged in you will go to the portal page:

On the left side, there are 5 buttons:

 Account: Here you can find and edit the details of your account. This includes the ‘App Control

ID’ and ‘PIN Code’ that you will need to configure a TV

 Locations: Here you can configure locations where TV’s are installed but this is not required,

this location might be used later on for statistics information. When you add a location

When adding a location, you will be requested to fill in a Geonames ID. You can find the ID on

www.geonames.org, search for your location, open it and check the location ID as marked in

the screenshot below

 Statistics: This page will be used to find statistics linked to your account

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 Profiles: In the profiles page you can find back all profiles you have created with your account

By default, there will be no profiles until you have created on using the Apps wizard on TV or

if you have imported one or if you have created a profile

o [+Create a new profile based on predefined]:

When you click the upper right button, you can create an empty new profile. This

needs to be based on a European/APAC profile or a Nafta profile for US.

Once created you will see the details of the profile, the default apps and the available

Hotel TV Categories.

If required you can change the ‘Profile name’ using the [Change Name] in the upper

right corner

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o [+ Import AutoProfiles]:

As earlier explained you can generate an ‘Auto generate AppProfile’ in the TV. This is

without having an account. If you decide to start using an account you can load an

existing ‘Auto generate AppProfile’ into your account.

As the name of this 'Auto generate AppProfile’ is unique, you can load it into your

profile and save it

Once you have your profile in your account you can do following:

Note: By default, Netflix will only be available once you have accepted the T&C (see Pre-

Authorized Apps)

o [Show]: When you select an app, you can unhide the app by clicking [Show], you will

see the icon changes in the ‘Status’ column

o [Hide]: When you select an app, you can hide the app by clicking [Hide], you will see

the icon changes in the ‘Status’ column

o [Up]: When you select an app, you can move it up 1 step up by clicking [Up]

o [Down]: When you select an app, you can move it up 1 step down by clicking [Down]

o [Remove]: When you select an app, you can remove the app by clicking [Remove]

o [Sort]: When you select an app, you can swap it from location with the app position

number you can select from the dropdown list

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o [Add]: You can also add new apps into the profile using a search function. You need to

select the correct [Device] and [App Type], [Search] and [Country] can be left blank to

see all available apps.

By default, there are only a few Portal (app type) apps available

If you want to install PlayStore apps you need to search for App type = PlayStore

This list will not contain any app by default. This list will only contain apps that you

have ever installed in any profile using this app control account.

Once you have installed a Google PlayStore app in a profile with this account you will

see the app in the list.

 Pre-Authorized Apps: Currently there is only ‘Netflix’ as an application to be authorized, more

might be added later on.

You can see than you have actions available next to the app you want to authorize for and also

the current status.

Note: Further details on how to enable ‘Netflix’ can be found in the chapter “Install Netflix on

TV”

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After you [Apply], you will see the Terms and Conditions that you have to sign.

Once you [Confirm], you will receive a confirmation email that you have to confirm in order to

be approved.

Once approved you will see below status indicating that you are authorized. You can still [Re-

read the T&C]

7.2.4 Add a local app in the TV

Once you have configured your TV you can also add your own local app. This is an app that is locally

installed in TV and not part of the app control.

This can be done via CMND where you can upload your local apk to be installed or load directly via USB

in the clone. When you use CMND to load the app, CMND will create the json file.

You can afterwards download it to USB to see how json file exactly looks like.

If you want to manually install the local app, the app should be added in the

/MasterCloneData/AndroidApps/ folder and you should adapt the AndroidAppsMetaData.json file

accordingly.

In the json file you will see that the "packageType": "local". All other parameters will be adapted on

you current setup as already available in CMND.

For example:

{

"packageName":"com.android.myapp",

"packageURI":"./myapp.apk",

"silentAction":"install",

"packageType":"local",

"packagePosition":10,

"packageShowHide":"1",

"packageCountry":[

"ALL"

"packageCategory":[

"Other"

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"authorizationNeeded":0,

"authorizationStatus":0,

"authorizedDeveloper":0

}

7.2.5 Remove or update a local installed app from TV

If you have installed a local apk from TV and you want to remove it again you can do this with below

instructions.

 Download your clone file to USB including apps

 Open the …/MasterCloneData/AndroidApps/AndroidAppsMetaData.json file using a text

editor

 Search for your local installed apk

o You should find it in a clonePackage tag with a packageURI containing the apk name

o One of the settings is "silentAction": "install"

o You need to change this to "silentAction": "uninstall" or "silentAction": "update"

o Save the file and upload the clone in TV in order to uninstall the apk again. You can

also upload this clone file in CMND and assigned it using CMND to the TV’s you want

the app to be removed from

"clonePackages": [

{

"packageURI": "./xxx.apk",

"silentAction": "uninstall",

…

7.3 Manage Welcome Screen

You can change the configuration of the welcome screen and set it as screen saver in below menus.

7.3.1 ScreenSaver Configuration

In the [Professional Settings][Features][Welcome Screen][ScreenSaver Configuration] you can

configure the screensaver for TV. You can activate the screensaver by pressing [Start now].

By default, there are 3 screensavers available:

 Backdrop

 Colours

 PhilipsWelcomeScreen

You can add your own screensaver application by loading it as a local apk in TV. With the correct

settings, it will be detected as screensaver application. All details are explained in the JEDI

documentation that can be obtained after signing an NDA trough a salesperson.

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You can set the screensaver to start automatically after some fixed durations or disable it by choosing

[Never].

7.3.2 Welcome Screen Configuration

In the [Professional Settings][Features][Welcome Screen][Welcome Screen Configuration] you can

configure the welcome screen.

The same can also be done through CMND where it’s possible to also work with multilingual text for

the text messages.

Through the professional settings menu you can create the configuration and change the background

images. You will need to allow the TV to access content on your USB key.

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In the configuration screens, you can enable or disable all parts of the welcome screen.

Note that you cannot change the position of any parts as the layout is fixed.

You can also change the background content of the welcome screen.

By default, there are two videos and one slideshow available. If you want to use your own content you

will need to select [Custom]

After you have selected [Custom] you can change the content according your own likes. If TV can play

the content, you will be able to upload it in the TV. This can be both pictures and videos.

The optimal resolution for background pictures is 1920x1080, make sure you use this exact size as the

picture will not be resized when uploaded in TV.

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7.4 Manage ThemeTV

To manage ThemeTV you have to go to the [Professional Settings][Features][ThemeTV][Manage]

menu.

Using this feature, you will be able to add themes in the channel list selection. You can organize the

channel list per theme or per language according to your preferences.

In the Home Dashboard:

In the source menu (top right on screen) after pressing “Channels” on the RC:

- 99 -

When you open this [Manage] menu you will see following:

 The themes you already added earlier (initially this is empty)

 The possibility to add new themes (maximum 10). You can create a custom theme or add one

from the predefined list. When adding a custom theme, this will not be translated when

customers are using different languages.

Note: The icons you see below are reflected in the channel list and the Home Dashboard

 The possibility to sort, rename, duplicate, compare or delete a theme. By selecting a theme

and pressing the “OK” button you will get the actions list.

- 100 -

 There is also a new function called “AutoComplete”. This will make it possible to add the not

selected channels in the end of your channel list.

When adding a new theme autocomplete function is default set to OFF and hence only the

selected channels will be shown in the selected theme. When you enable AutoComplete the

channels not selected will be added after the last selected channel.

2 channels selected, autocomplete is off,

only 2 channels shown in the channel list

2 channels selected, autocomplete is on, 2

channels shown, followed by all other

channels in the channel list

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7.5 Manage MyChoice

To manage MyChoice you have to go to the [Professional Settings] [Features] [MyChoice] menu.

When you open this menu, you will see the possibility to configure MyChoice.

More information can be found on http://www.my-choice.tv/.

[Enable] allows you to configure the feature. Turned on [Yes] or not [No].

[Request for PIN] enables some control on the frequency that a guest will need to enter the PIN into

to the TV.

If [Request for PIN] is set to [Yes] then the TV will request to enter the PIN code every time that the

TV starts up from standby.

7.5.1 How does it work

In this manual we will cover only the configuration of MyChoice on the TV, all details about the account

and credits are covered in a different manual. Please contact your Philips country sales manager to

setup an account and buy the credits.

During the installation of the TV-sets, please collect the following information for each TV: Room

number, TV model and serial number. These are required on MyChoice website when rooms are

configured. Make sure that all values are correct because the MyChoice website is generating pin codes

based on this information. You can gather all these details during the installation or by entering the

CSM menu (you can get the needed info in a text file on USB, see chapter ‘CSM (Customer Service

Menu)’) and afterwards enter them in the administration part of the MyChoice website.

The most important step for MyChoice is the clock. If the clock is not defined or the TV doesn’t have a

valid clock, MyChoice will display the following message: ‘MyChoice is not available at the moment’.

7.5.2 How to configure MyChoice

There are 3 packages available: ‘MyChoice Free’, ‘MyChoice Package 1’, and ‘MyChoice Package 2’. By

default, all channels, externals and features are in the ‘MyChoice Free’ package.

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You can navigate in this grid and by selecting an icon in Package 1 or Package 2 and by pressing “OK”

you will see that the selection of your choice is highlighted. Doing so for all channels you can put

channels in the package you want.

Customers who have

no PIN

Customers who have

PIN for Package 1

Customers who have

PIN for Package 2

MyChoice Free

Yes

MyChoice Package 1

Yes

MyChoice Package 2

Yes

7.5.3 Platform specific

For this platform some additional durations were added. It will now be possible to unlock the MyChoice

packages for a duration of 1 or 3 hours in addition to the existing 1, 3, 7, 14, 21, 24 and 28 days.

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Compared to the previous platform the MyChoice packages are not mutually exclusive, meaning that

it will be possible to activate both package 1 and package 2 at the same time. Please keep this in mind

when creating the MyChoice packages as it requires a different mindset during the creation.

7.5.4 MyChoice RC commands

There are a couple of key combinations that can be used in relation to MyChoice. First of all if you are

using MyChoice and you want to debug or get more information about current packages, how many

keys are used per package and so on. You can open CSM menu and scroll down to the MyChoice CSM

page 9.

If you have a location which has frequent room changes for instance like a hospital. It’s possible to

disable all currently active MyChoice subscriptions with the following key code "7 8 9 0 1 2 3”.

This key combo will close all active packages. Pressing the key combo will also result in the current

used PIN code to become invalid. To reactivate the same package on MyChoice a new PIN code will be

required.

Note: In order to enter the key codes a professional RC might be needed

7.5.5 MyChoice remote activation

In an effort to automate the MyChoice activation process, we integrated a couple of new ways to

enable MyChoice packages remotely on a TV.

The MyChoice PIN code has become part of the clone file which makes it possible to remotely activate

any TV’s MyChoice packages by flashing a new clone item.

In the MyChoice folder, you can find back two files. The identifier to check if the .json is newer than

the one in the TV and the MyChoice.json. This file contains the commands the TV will interpret to

either activate or deactivate MyChoice packages.

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The XML is built up like the following in case you want to activate a package.

{

"Svc": "OfflineServices",

"SvcVer": "4.0",

"Cookie": 293,

"CmdType": "Change",

"Fun": "MyChoice",

"CommandDetails": {

"OfflineServiceParameters": {

"TVUniqueID": "xyz1235abxc",  This represents TV’s serial number

"RoomID": "45645"  This represents TV’s RoomID

"MyChoiceParameters": {

"Action": "StartMyChoice",

"MyChoicePIN": "345323",

"StartDate": "25/08/2019",

"StartTime": "15:00",

"StopDate": "26/08/2019",

"StopTime": "15:00"

}

To stop the MyChoice being available the XML will be built up similar to the following.

{

"Svc": "OfflineServices",

"SvcVer": "4.0",

"Cookie": 294,

"CmdType": "Change",

"Fun": "MYChoice",

"CommandDetails": {

"OfflineServiceParameters": {

"TVUniqueID": "xyz1235abxc",

"RoomID": "45645"

"MyChoiceParameters": {

"Action": "StopMyChoice"

}

Besides the possibility to remote activate MyChoice using the clone and CMND. It will also be possible

to activate MyChoice through JAPIT or even from a JEDI application. All details are explained in the

CDB/JEDI documentation that can be obtained after signing an NDA trough a salesperson.

- 105 -

7.6 Manage Scheduler

Navigate to the [Professional Menu] [Features] [Scheduler] menu, this function allows to set up

different schedules on same or different sources when the feature is enabled.

Navigate to the [Professional Menu] [Features] [Scheduler] [Manage] and open the menu

You can add a new schedule by opening [+ New Schedule]

You will see below items:

o [Enable]: You can disable the new Scheduler via [No] or enable it via [Yes]

o [Name]: You need to give a name to the new Scheduler. Once you changed the name to what

you want the scheduler will be stored

o [Switch On/To]: You can select different Switch On/To settings:

o [Channel Settings]: Switch On/To related to channels:

 [Switch On Channel Filter]: You can select between:

 [All Channels]

 [TV Channels]

 [Radio Channels]

 … (list depends on your installation)

 [Switch On Channel]: You can select specific Switch On channel

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o [Feature Settings]: Switch On/To related to features:

 [Switch On Feature]: You can select between:

 [None]: no [Switch On Feature] will be activated

 [Dashboard]: will activate the dashboard

 [SmartInfo]: will activated the SmartInfo page or SmartInfo app

 [Apps]: will activate an App

 [USB Auto Play]: will automatically play all media files on the USB player

 [Url]: will activate an URL and will activate the [Url] field to be able to select a

specific URL

 [Apps]: make your App selection out of the list of all installed Apps

Note: [Apps] will only be selectable when [Switch On Feature] is set to [Apps]

 [Url]: type in the URL to what website you want to open

Note: [Url] will only be selectable when [Switch On Feature] is set to [Url]

o [Recurrence]: You can define the recurrence settings

o [Recurrence Mode]:

 [Once]: will only playback the defined scheduler one time per defined time and day

 [Weekly]: will playback the defined scheduler every week at a number of days

(additional day selection can be made with “Schedule Days”)

o [Schedule Day(s)]: select the days the schedule should be active based on your definition

o [Time]: define the start / end time of the schedule

o [Start Time]: define your starting time of your schedule

o [End Time]: define your ending time of your schedule

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o [Priority/Order]: shows the priority based on the list of defined schedules

You can change the order using the “Yellow” and “Blue” keys to move the selected schedule

up and down. The highest schedule has the highest priority.

o [Delete Schedule]: allows you to delete the individual schedule from the scheduling list

o To get out of the wizard, press the “back” key on the RC

Eventually you will see an overview of the schedules you have created.

When selecting them you will see the details without opening the details.

- 108 -

7.7 Manage Channels

You can manage your channels, this means you can rename, reorder, hide/show, blank/non-blank the

channels. This can also be done using CMND.

To manage your channels, you have to go to the [Professional Settings] [Channels] [Manage] menu.

When you open this menu, you will get an overview of the installed channels.

Press ”Options” on your remote to rename, hide/show, reorder or blank/non-blank channels.

Note: If you are missing a channel logo, you can add the channel logo manually though CMND, you

cannot do this through this menu. See chapter “Examples” how to do this.

7.7.1 Rename channels

Go to the manage channel list, select the channel you want to rename. Press ”Options”, select

[Rename channel] to rename the channel.

Note: This option is not always available, it depends on the broadcaster requirements

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7.7.2 Hide/Show channels

By using the hide/show channels, you will hide or show a channel in the channel list. Go to the manage

channel list, select the channel you want to hide or unhide. Press ”Options”, select [Hide] (when

channel is currently visible) or [Unhide] (when channel is currently hidden) to hide or show the

channel.

When you hide a channel, you will see an icon next to the channel name to indicate it’s hidden.

7.7.3 Reorder channels

Go to the manage channel list and press ”Options”, select [Reordering].

 Navigate to the channel you want to reorder

 Press “OK” to select the channel, you will see an indication of the selected channel

 Navigate to the preferred location where you want to store the channel

 Press “OK” to move the channel to your selected location

 Navigate to the other channels you want to reorder and repeat above steps

 Press “Back” to exit the reordering

7.7.4 Blank/Unblank channels

By using the blank/unblank channels you will blank the video and audio from a channel but the channel

will still be shown in the channel list. Go to the manage channel list, select the channel you want to

blank or unblank. Press ”Options”, select [Blank] (when channel is currently unblanked) or [Unblank]

(when channel is currently blanked) to blank or unblank the channel.

When you blank a channel, you will see an icon next to the channel name to indicate it’s blanked.

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7.7.5 Remove channels

You can select a channel you want to remove and press ”Options”, select [Remove]. You will get a

confirmation screen where you can select [Yes] to remove the channel from the list.

7.7.6 Re-number channels

Even if you cannot see the channel number in your TV, you can change the channel number. You will

actually reorder the channels by changing the number. You need to select the channel you want to re-

number and press ”Options”, select [Re-number] and you will see below screens to re-number the

selected channel.

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7.8 Channel installation wizard

7.8.1 Install RF channels

To install channels, you have to go to the [Professional Settings] [Channels] [RF Channel Installation]

menu. In this menu you can go to [Search for Channels] or do a [Digital: Manual Installation] or do an

[Analogue: Manual Installation].

Using the [Search for Channels] you will be able to do a full channel installation. You will get below

screens after starting the installation.

Note: Some screens will be shown depending on your settings or selections made, some screens will not

be shown. Also, the content of the screens is depending on your selections

Note: Both SPTS and MPTS (Single and Multiple Program Transport Stream) are supported

You can [

Start

] to start the installation or

[Cancel] to exit back to TV last status

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the next screen you can see below

items:

o [Update Digital Channels]: This is to

only update the digital channels

o [Quick reinstall]: This is to install all

channels with default settings

o [Advanced reinstall]: This is to do a full

re-installation which takes you through

each step including changing the

installed country

Note: Both reinstall options will replace

the current channel list

When selecting [

Update Digital Channels

]

you will need to press [Start] to start the

update, next you will see that the TV is

searching for updates. Once done it will

give you an overview of how many digital

channels have been added or removed.

You can press [Done] to close and go back

to TV last status

When selection [

Quick reinstall

] you will

see that the TV starts searching to find

channels based on your default settings.

First it will search for digital channel, after

for analogue channels (if enabled in the

settings). Once done it will give you an

overview of how many digital channels

have been added or removed. You can

press [Done] to close and go back to TV

last status

[

Advanced reinstall

] is what you need to

go through the complete wizard. This is

also the default wizard you should get the

first time.

First you will need to make a country

selection

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In the next screen you need to select the

Cable operator

Note: This list is country dependent

In the next screen you can [

Start

] or

[Configure] some more settings, these

settings are also available in the

professional menu. If you have changed

the setting you can return back using the

color keys as indicated on the screen

Note: By default [Quick Scan] is used, you

need to change the setting if you want to

do a full scan

Next, you need to set the Network

Frequency and the Network ID. If you

[Skip] the installation will just start the

channel installation

Note: The default values (if these screens

are shown) are depending on the selected

operator

Once all settings are done the TV will start

searching channels

o Once done you will see the result of the

search being the amount of channels

found

o Using [Done] the wizard you will exit the

menu and TV will tune to the first installed

channel

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7.8.2 Install OTT channels and TIF Channels

It is possible to install “Over The Top” channels, or OTT channels. In case an app offers streaming media

via the TIF principle, it can be installed and added into the TV channel list.

The principle works via the TV Input framework or TIF. More information can be found at:

https://source.android.com/devices/tv/index.html

To install OTT channels, you have to go to the [Professional Settings] [Channels] [OTT App Channels

Installation] menu and select the OTT App you want to install.

By default, you will only see [Google Play Movies & TV].

If you have installed other apps containing OTT channels they will also be listed here. (in below example

you see [Haystack TV].

If you press “OK” on the app it will install the OTT Channels in your channel list.

Once updated you will see the channels in the channel list.

7.8.3 Install IP channels

IP channels cannot be searched for. You need to have a list of IP streams you want to install. See

chapter “IP TV installation” to know how to install IP Channels.

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7.8.4 Install media channels

Media channels are local files uploaded in TV that can be installed as a media channel. See chapter

“Examples” on how to install media channels.

It is not possible to add a video stream over the internet as a channel. This has to be done using a

webpage or a video player app.

7.9 Network installation wizard

To connect to a network, you have to go to the [Professional Settings] [Wireless and Networks]

[Connect to Network] menu.

Note: Some screens will be shown depending on your settings or selections made, some screens will not

be shown

Wired, Wireless, WPS, WPS with PIN code

selection

Note: If you have connected a wired

network cable and you make a wireless

connection, the TV will still give priority on

the wired network over the wireless

network

When ‘

Wired

’

selected you will go to

the next screen where you will see a

message that the router is contentiously

scanned until a network connection is

found

o Once a network is found you will see a

screen that the wired network is

connected

Note: The yellow connector is to be used

for Serial Xpress and not for a wired

network connection

When ‘

Wireless

’

selected you will see

that the TV is scanning for wireless

networks and it will show the networks

that were found

o After selecting a network (and entering

the password if needed) you will get

message that the wireless network is

connected, you can also manually add a

new network

When ‘

WPS

’

selected you will see that

you have to press the WPS button on the

router and press within 2 minutes on the

connect button

o Once you pressed you will get a

‘connecting’ message

o Once connected you will get a message

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When ‘

WPS with PIN code’

selected

you will see that you have to enter an 8-

digit WPS PIN in your router as indicated

on the screen.

o Once connected you will get a message

7.10 Crestron Connected wizard

In order to configure the Crestron application, you need to make sure you are connected to the

internet.

In the [Professional Settings][Advanced][Select TV Control App], you need to select [Crestron

Connected] and press “OK” to start the configuration wizard.

7.10.1 Display Settings

o [Name]: the name of the device as it will appear in the different Crestron (control) setups

o [Hostname]: the DNS name of the Display

o [Username]: used for extra security (most of the time together with TLS setup)

o [Password]: used for extra security (most of the time together with the TLS setup)

o [Confirm Password]: used for extra security (most of the time together with the TLS setup)

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7.10.2 SSL settings (known as Secure connections feature)

This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF. In order for

this to work, it is necessary to have at hand some software certificates (more about what software

certificates are here: https://www.computerhope.com/jargon/c/certific.htm).

The certificates can be uploaded to the device using the USB as follows:

o copy the certificates on a USB Stick

o insert the USB Stick in any slot available on the device and follow the instructions below

 ROOT CA: Pressing this button enables searching on the Android managed files (Similar

with e.g. Windows Explorer). By this means the installer can select a Root Type Certificate

which will be stored in-memory by the APP

 Certificate: Pressing this button enables searching on the Android managed files (Similar

with e.g. Windows Explorer). By this means the installer can select the actual Certificate to

be used in the TLS connection and which will be stored in-memory by the APP

 Private Key: Pressing this button enables searching on the Android managed files (Similar

with e.g. Windows Explorer). By this means the installer can select the primary key (pem

file) to be used in the TLS connection and which will be stored in-memory by the APP

 Strict Mode: When it is disabled, it ignores the problems that might appear with TLS

7.10.3 Auto Discovery

This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF. Auto-discovery

is a mechanism for Crestron control systems to locate other Crestron devices on the same network.

The only parameter to change is the PORT. Most used value for the port is the default: 41794

7.10.4 Control System Settings

This is a section that is enabled by an ON/OFF toggle. The default for this feature is ON. When this

feature is enabled, the Fusion in the Cloud (described below) feature is disabled. This Crestron Feature

addresses configuration for Virtual Control 4 and the Crestron Controller physical device.

o [Host address + Port]: The ipv4 address of the Crestron Virtual Controller instance. For further

reference look at the Crestron Virtual Controller setup

o [IpID]: The unique identificator for the Crestron Virtual controller instance (use the

hexadecimal value)

o [Room ID]: Unique identifier of the room, that is set in the Crestron Virtual Controller instance

7.10.5 Room view settings

This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF.

This is a section to configure the Room View software. For configuring a connection with RoomView

the following parameters are needed:

Room IpID: The unique identifier of the display in (for) the room (use the hexadecimal value).

7.10.6 Fusion in the Cloud

This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF. When this

feature is enabled, the Control System Settings (described above) feature is disabled.

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The FITC feature is working with a normal API URL. The default port in 443. However, the

communication with the server can be affected in combination with the SSL settings.

If SSL settings are used together with FITC and the SSL strict setting is ON, then the right certificate

configuration needs to be configured in the SSL section so that the connection with the Cloud API will

work.

The parameters used for realizing this connection are:

o Registration URL: This is the API URL for the device to be connected with the Fusion in the

Cloud feature

o Port number: This is the port to be used with the FITC connection

7.10.7 Buttons

o [About]: When this button is pressed, a new overview is opened. This section has information

about the app's purpose, Philips (PPDS), Crestron, and the 3rd party software used to craft the

app

o [Save Settings]: When this button is pressed the settings are saved in the memory of the app.

IMPORTANT: In order for the settings to take effect a Display restart (ON to OFF) is required

o [Reset Settings]: When this button is pressed the settings will be cleaned up to default

7.10.8 Device limitations

 Audio & Image Control: ‘Image freeze’ is not applicable

 Lamp: ‘Lamp Hours’ and ‘Lamp Count’ are not applicable

 Image Configuration: ‘Backlight’ is not applicable

 Help and Messaging: ‘Emergency Messaging’ is not applicable

 Source inputs: ‘Preset Mode’ and ‘Source Naming’ is not applicable

 Network Information: ‘DHCP Settings’ is not applicable

 Temperature: There is no temperature sensor in this device so the feedback will always be 0

 Power Settings: In order for the Crestron App to remain awake if the TV is off, the TV needs

to be configured in [Standby Mode] = [Fast]

 Welcome Screen: When the TV has the Welcome screen APP on top, it cannot be controlled

via an external controller, therefore you need to disable the Welcome Screen

7.10.9 Cloning

In the clone file, you will find the details of this wizard in the professional apps folder after cloning to

USB. You can find the folder here:

“TPM181HE_CloneData\MasterCloneData\ProfessionalAppsData\com.tpvision.crestron”

In this folder, you will find the ‘CrestronConnected.json’ file with the details of this setup as you have

configured it. You can also find certificates if available.

If you want to clone the settings to another TV you can edit this json file according to your needs before

cloning into another TV.

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8. Guest Menu

The guest menu is the menu the guest sees when his TV is on. Depending on the settings and

installation, you will see the menu as explained in next chapters.

8.1 Recommended

In the recommended page you will see (depending on the settings and installed content):

 Information (derived from SmartInfo)

 Channel list (the selected one from the switch on settings)

 Apps (as set in the recommended apps)

8.2 TV Channels

In the TV Channels page, you will see a list with all installed channel lists. The amount of channel lists

available will depend on your settings.

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8.3 Cast

In the Cast page you will have the possibility to cast from external devices to the TV. See below for

more details.

8.3.1 What is Chromecast built-in?

Chromecast built-in is a platform that lets you cast your favorite entertainment from your phone,

tablet or laptop right to your TV. You can connect the devices you already know to your TV.

Casting is as simple as pressing a button from your favorite app. Watch your favorites on the TV while

switching to another app, listen to your top tunes while taking a phone call or sending a text, all without

interrupting what is playing on TV.

For more information on Chromecast please go to: https://www.google.com/chromecast/built-in/

8.3.2 TV implementation

There are several ways of setting up Chromecast built-in. Below you can find a short summary of the

different ways Chromecast can be implemented in a professional environment.

 The easiest integration is letting the TV be in charge of the whole process from creating the

P2P hotspot and enabling Chromecast playback between TV and connecting devices.

 Second is to use the setting Wi-Fi Login. This will allow you to display the SSID the guest will

need to connect to. However, authentication and creation of the VLAN containing the TV and

the connected device will be the SI’s responsibility.

 Last option is to make use of a gateway. This will replace the TV’s own UI with an HTML page

that contains an explanation for the guest how to authenticate, connect and set up the

Chromecast ecosystem, also this has to be implemented by the SI.

8.3.2.1 Chromecast: Full TV control

From Installer point of view this option is the simplest to achieve. In the [Professional

Settings][Features][Sharing], [Google Cast] needs to be [On] to enable Chromecast.

This setting only enables the feature but the feature cannot function without setting up the way to

authenticate or to set up the P2P environment. Therefore, the second setting that is needed is to

switch [Secure Sharing] to [On].

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Once this is set the guest will already be able to connect to the TV and use casting to share his apps or

screen with the TV.

From a guest perspective, below screen will show on TV after pressing the cast button on the remote

or by opening the cast application on the dashboard.

This screen shows the instructions to be followed by the guest to initiate the casting process.

In case the connecting device doesn’t support the 5 GHz band it will be necessary to enable

compatibility mode with the slider seen on the right of the screen. This will switch the P2P AP from 5

GHz to 2,4Ghz.

Note: This compatibility mode can only be changed if [Professional Settings][Switch on

Settings][Hotspot Default Frequency] is set to [5 GHz].

As seen on the picture the TV will ask the guest to connect to the P2P access point that it created for

the purpose of casting.

This can either be done manually by the guest by changing the Wi-Fi network on his device to the

mentioned SSID and give in the mentioned password.

Or this can be done automatically (on most phones) by using a QR scanner and scanning the QR code

onscreen. This will give an instruction to the device to connect to the mentioned network.

After connecting, the guest will see a successful message onscreen.

Followed by the instruction to open the application supporting the cast protocol and starting playback.

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8.3.2.2 Chromecast: Installer backend solution

The second option to configure Chromecast is to set [Secure Sharing] to [Off]. In this case the TV will

be used to display instructions and the installer will be responsible for creating the network topology

fit for Chromecast.

There are two options for configuration under [Professional Settings][Features][Sharing][Secure

Sharing OFF Settings][Google Cast].

[Wi-Fi Login] is partially reusing the TV’s casting interface to display the information on the SSID that

the guest will need to connect to.

Upon connecting to the network, the guest will receive a captive portal page containing the request to

enter his last name and room number. Once the guest logs into this page the installer can use this

information to create a VLAN or define another method to link the device from the guest in the same

network as the TV in his/her room.

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In the above example, the SSID that the guest needs to connect to is called “Training Academy”. Once

connected the client device will be able to see the TV and casting can be initiated.

The other option is to perform the casting completely yourself. When the [Secure Sharing OFF

Settings][Google Cast] is set to [Gateway], the TV will display an HTML page upon pressing the cast

button.

On this website the installer can implement his own solution on how to connect the TV and the client

device together so they are able to communicate directly. The page can be used as an instruction or

as the actual method of connecting client device to the TV.

These two implementations require installer interaction and will require the installer to consider

privacy issues as misconfiguration of the backend can lead to devices ending up in the same network

and being able to see if someone is casting or even take over the TV.

8.3.3 Dependencies

For the full Chromecast experience there are a couple of dependencies. Please check that below is

configured to enjoy the full Chromecast experience.

1. Chromecast is set up by Google to only be available when it has access to the Internet. So it is

required to connect your TV to the internet to be able to use Chromecast

2. It is necessary to install the latest Google Libraries for best experience. The libraries will be

automatically updated when the TV goes to standby and there is an active internet connection.

3. To ensure that people have Internet available on their connecting device you will need to go

to [Professional Settings] [Features] [Sharing] and turn [Internet Hotspot] to [On].

Once turned [On] this will allow the TV to share its own Internet through the P2P connection

to the connecting guest device.

When [Internet Hotspot] is turned [Off] it is possible that the connecting guest device doesn’t

have any Internet connection. Not all devices support concurrent connections to an

infrastructure network and a P2P network.

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8.3.4 Impact

The way casting works will have an impact on the premise’s infrastructure. When content is pushed to

the TV from an app supporting the casting button, the network traffic generated by the request will go

through the network to which the TVs are connected.

Depending on the apps installed on the TV this will generate a different amount of traffic. Short local

news clips generated by an app will generate a lot less traffic then when YouTube is enabled. Keep this

in mind when you are installing these sets on a location.

8.4 Apps

In the Apps page you will see the apps that have been installed by the SI. By default, some google apps

will be installed. Depending on your settings you can show:

 All apps on one line

 All apps with country filter

 All apps split up in categories

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8.5 Games

By default, no game apps are installed and hence you will not see the games page. If you have installed

apps that are listed in the category “Games”, the games page will appear automatically and the games

apps will be shown in this page.

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8.6 More

The amount of menu items you will see will depend on your settings.

8.6.1 Settings

The first shelf is settings. Here you can change picture settings, sound settings, picture format, the

menu language and Parental Control.

When opening one of the menu items, a detailed menu to change the setting will open.

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Note: Parental Control availability depends on the settings in the professional menu

8.6.2 Features

The second shelf is all about features.

Here you can set the alarm, a sleep timer, start the hotspot to make a connection, check the weather

forecast, open the program guide or start talkback. The hotspot will bring up exact the same screen as

the casting screen.

Some of the features can be enabled or disabled in the professional menu under [Features]

8.6.2.1 Set alarm

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8.6.2.2 Sleep Timer

8.6.2.3 Internet Hotspot

8.6.2.4 Weather

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8.6.2.5 TV Guide

You can access the TV guide via this menu.

8.6.2.6 Talkback

Talkback is an accessibility service that helps vision-impaired users to interact with the TV. It uses

spoken word and other audible feedback to let you know what's on your screen. You can enable

talkback using “OK” and disable by pressing again “OK” on the same icon.

Note: There is a talkback button on some of the accessory remotes so you can (de-)activate this feature

with 1 button press

8.6.3 Personal

The last shelf is linked to your personal account. You can login and logout using this menu.

Using the [Clear History] menu you can clear your personal credentials from all applications.

You can also manually remove your account if you logged in before.

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Note: The account will be removed on checkout or in case when no PMS is used, when TV is put to STBY

depending on the Clear User Data settings in the professional menu

Depending on your settings (PMS enabled for example), you will see more options in [Personal].

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8.7 Top icons

8.7.1 Google account

The guest can login to your personal google account and pick up where you left off at home using this

button.

When you login, you will have to accept or decline that your profile name and picture is shown.

8.7.2 Set alarm

You can set the alarm using this button.

You can set the alarm at the time and the channel you want, on one of the available sounds and on the

volume you want.

Once you have set a time you will also see the time in the top icons

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Note: The alarm can also be set through the [More][Features][Set alarm] menu or through the “clock”

button on the RC.

8.7.3 Weather

You can open the weather screen using this button.

Note: The weather information show is linked to the [Professional menu][Identification Settings]

[Premises Geonames ID] setting

8.7.4 Menu language

You can change the menu language using this button.

8.8 PMS (Property Management System)

PMS stands for Property Management System and is a name used for any software suite that a hotel

can use to control their premise. Mostly this has to do with their day to day business like checking

In/Out people, having the bill information available, managing room service, managing maid service

and so on. A small part of this information can actually be reused and provided to our TV’s with the

purpose of creating a richer customer experience.

The full extent of what PMS can do and how it’s need to be setup from end to end can be found in the

CMND manual “CMND & Check-In” which can be found at http://www.cmnd.io.

8.8.1 TV configuration

For CMND&Check-In to work the TV’s need to contain a Room ID as all communication between the

PMS system of the hotel, the interface between PMS and CMND, CMND and the TV’s is based on the

Room ID. If you have identical Room ID’s the TV’s will share the PMS information. So, if a guest is

checked in they will see their name on both TV’s. When reading messages, the status will be synced

between the two TV’s as well.

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To enable PMS integration on the TV side you need to set [Professional menu][Guest

Management][PMS][Default Dashboard PMS] to [On] and [Professional menu][ Wireless and

Networks][Control TV over IP][PMSService] to [On]

8.8.2 Clearing personal data

When CMND&Check-In is enabled on a TV the user data behavior can also be changed to accommodate

for this. Meaning that instead of the personal information being cleared every time the TV goes to

standby or switches on you can now clear the user data based on check-in/checkout.

This can be changed in [Professional menu][Guest Management][Clear User Data]. When setting this

to [CheckIn and CheckOut] the guest will keep the settings in TV until the duration of her/his stay (until

checkout is done.

Depending on the features enabled on CMND and the features that the Hotel’s PMS system supports

you can unlock several additional features in the TV.

8.8.3 Greeting guest

The first one might be small but it can address the guest entering the room personally. You can add

the name of the person checking in to the Dashboard.

Note: Showing the guest name can also be done inside the SmartInfo pages.

8.8.4 Bill

In case the Hotel’s PMS allows it and CMND is configured to show the Bill information, the guest will

see an added icon on the top of the Dashboard.

When clicking on the Bill icon the guest will actively check the Hotel’s PMS system for the bill

information available for her/his specific room.

The guest will then receive onscreen an overview of her/his current balance. The currency on the bill

can be changed in the settings in CMND.

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8.8.5 Messaging

It is possible for the hotel to reach out to its guest by means of sending a message. Depending on the

capabilities of the hotel’s PMS system, this can be sent either to an individual TV or at once to all TVs.

To be able to send messages the CMND server needs to be configured to enable messaging. Once this

is done the TV will show an additional icon on the dashboard which will function as a message inbox.

Once the hotel sends a message to the guest the actual displaying of the message will depend if the

guest is set as “Do Not Disturb” or not. The current setting of this item will change the TV’s behavior

on reacting to an incoming message.

When “Do Not Disturb” is turned Off, the TV will immediately interrupt any guest view when receiving

a new message and it will show the message full screen for the guest to read. Of course, this in case

the TV is on at that moment, when it’s turned Off the message will be delivered upon starting up the

TV.

When “Do Not Disturb” is turned On, the TV will not interrupt the current guest experience but will

just let the guest now via a toast message that there is a new message received.

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If there are unread messages, you can see an indication showing how many unread messages there

are still available.

The hotel will be able to see if the message has been received by the guest, if it was read already or

even if it was deleted. In case the guest removed his last message she/he will see an empty message

box.

8.8.6 Additional options

There are some other features which are server based and don’t need any configuration from TV side

to work:

 Guest language change based on nationality

 Express Checkout

 Change Channel package

 Change App Package

 Auto Wake-Up TV on check-in

 Auto Power down on checkout

8.9 SmartInfo

The SmartInfo feature can be used as a Browser or as an Application. SmartInfo can be set as Switch

On Feature. This means that the TV will start up on the SmartInfo you have created and loaded in TV.

SmartInfo can also be opened using the info button on the RC.

8.9.1 SmartInfo Browser

When [Professional Settings][Features][SmartInfo][Mode] is set to [Browser] the TV will run an

HTML5 capable browser to render your created SmartInfo Pages.

These pages can be used to display information about the installed location. For example, you can

display the restaurant’s menu, give the guest an overview of the installed channels on the TV, explain

the hotels’ services and so on.

The easiest way to create SmartInfo pages is through CMND. It can also be done with any HTML5

compliant design tool.

You can adapt the tiles using CMND or manually by editing the SmartInfoBrowserMetaData.xml file

from the SmartInfo files and the related files.

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To use the SmartInfo Pages, the content needs to be stored in the clone file in the following location:

…\MasterCloneData\SmartInfoBrowser\

The SmartInfo Pages can be hosted on 3 different locations:

 USB:

The first option is to store your SmartInfo Pages on a USB drive connected to the TV. This

scenario is more likely to be used in a central location like the reception where they need to

change content on a regular basis.

Due to possible theft of the USB drives when connected in guest rooms we wouldn’t

recommend this option for a complete installation.

 Local:

Second option is to store the content locally on the TV’s flash memory. This is the preferred

option and this can easily be changed using CMND.

Note: always check the maximum file size to keep some free space in the TV’s memory after

configuring the complete TV

 Server:

The third option would be to use a server setup. This will allow you to host one page for all the

TV’S on the premise.

This option is can be of interest for the following installations:

o In case you want to add functionality based on using the JAPIT API

o Ease of maintenance, it just requires to change the server page to deploy a new version

of the page towards all the devices

One thing to keep in mind in this scenario is the network. Make sure it can cope with the traffic.

In case there is a loss of network for any reason whatsoever then the TV will not be able to

display the SmartInfo page anymore.

8.9.2 SmartInfo Application

When [Professional Settings][Features][SmartInfo][Mode] is set to [Apps] you will be able to run your

own created SmartInfo application.

The application itself is a combination of standard Android programming for Android for TV and our

own proprietary API called JEDI. All details are explained in the JEDI documentation that can be

obtained after signing an NDA trough a salesperson.

You can declare your app as a SmartInfo application by using the following intent:

“com.philips.professionaldisplaysolutions.jedi.category.SMART_INFO”.

Once the APK is created, you need to load it as a local app through CMND and it will get installed in

the correct location. You can also do it using USB cloning.

To change the SmartInfo application on the TV it is sufficient to select it in [Professional

Settings][Features][SmartInfo][Apps] after it got installed.

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9. IP TV installation

9.1 Setup

It’s strongly advised to use fast mode in combination with IPTV because the boot time otherwise will

be too slow.

There are some limitations for the multicast stream that can be tuned:

 TS stream needs to be compatible with DVB standard

 Maximum bit rate 18Mbps

 Encapsulation of 7TS packets per IP frame. Preferably, each UDP packet must contain exactly

7 data chunks otherwise the packet is not parsed and it will get lost

 Multicast addresses need to be within following range: from 224.0.0.0 to 239.255.255.255

 Duplex mode on the switches can be set to full duplex but automatic is recommended, as older

products do not support full-duplex mode. When the duplex mode is set to automatic, the

mode is determined after negotiation between the TV and switch

9.2 Settings for installing IPTV

To set up an IPTV installation you need to go through the virgin installation as described in the chapter

‘Virgin installation wizard’.

After this you need to apply following settings as described in the chapter ‘Professional settings’:

 [Dashboard] [Select Dashboard]  [Philips Home]

Philips Home is comparable with the default dashboard from previous products.

 [Date and Time] [Source]  [Automatic NTP/Channels]

 [Advanced] [Professional Mode]  [On] (never turn this [OFF])

 [Advanced] [Power] [Standby Mode]  [Fast]

Setting up this option on Green will reduce the energy consumption in standby, but will

increase the startup time dramatically

 [Channel][Channel Settings][IGMP Version for Multicast Channels]

By default, IGMP version 2 will be used. When the switches are configured to a different IGMP

version, it is recommended to set the correct version in this menu, as this will improve the zap

time.

 [Wireless and Networks] [Control TV Over IP] [WebServices]

Note: Below settings are to be able to control the TV’s using CMND

o [Server URL]: Set the URL correct to get the TV’s detected in CMND

o [TVDiscoveryService]  [On]

This is the web service through which a web server will detect the presence of TVs in

the IP network using the TV serial number or production code (and other data). This is

achieved by the TV polling the web service server periodically. For the server to

identify the TV uniquely, the TV details or parameters are being passed to the server

o [ProfessionalSettingsService]  [On]

This allows changing or requesting the current professional settings parameters. It is

similar to WIxP's professional settings control, except that mechanism used here is

web services, instead of WIxP

o [IPUpgradeService]  [On]

This will allow cloning and software update of the TV over IP via CMND

Note: There is no longer need to change your setting for upgrade over IP or RF. Both

will be checked automatically.

o [PMSService]  [On]

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9.3 Installing IP Channels

Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’.

For each IP channel in your network, an xml element needs to be inserted within the

<ChannelMap></ChannelMap> brackets with the following format: (The green elements are the ones

that need editing)

<Setup presetnumber="[number]" name="[channel name]" blank="0" skip="0" FreePKG="0" PayPKG1="0" PayPKG2="0" logo=""

TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"></Setup>

</Channel>

The fields to be filled in are:

 [cast mode]: used mode to receive the stream, the possible modes are: “multicast”, “unicast”.

 [ipaddress]: A standard IPv4 address

 [port]: The port number in decimal form

For example: url="multicast://239.232.209.122:50000/0/0/0/VBR"

 [number]: The channel number in decimal form, make sure you don’t have duplicate channel

numbers

For example: presetnumber="1"

 [channel name]: The channel name as a string in text form

For example: name="Een"

As an end result you have for example:

<Setup presetnumber="1" name="Een" blank="0" skip="0" FreePKG="0" PayPKG1="0" PayPKG2="0" logo="file://default/3727.webp"

TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"></Setup>></Setup>

</Channel>

After you have made your channel list, you have to clone USB to TV again.

Note: This can also be done using CMND channel editor.

In case you are missing channel logo’s you can do an RF channel installation without having a cable

connected. You will be able to set the country in order to maybe have more logo’s available.

I you are still missing logo’s after this you can manually add them as explained in the chapter

“Examples”.

9.4 IP over RF cable using DOCSIS

The DOCSIS Cable Modem is the perfect choice for delivering high-speed Internet access to the TV

without any major renovation. By reusing the existing RF Cable infrastructure to distribute IP network

signals to the TV, the installation is quick, straight-forward and does not force you to shut down a part

of your operations for a longer period. In combination with our Professional TV series, you instantly

upgrade the room to the highest level of digital interaction.

For more details you can contact your Philips country sales manager and ask for more details about

this DOCSIS 22AV1970A/12 model.

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10. Make TV visible in CMND

This chapter describes the TV settings to connect to a CMND server over IP or RF. For the CMND

settings please refer to the CMND manual on http://www.cmnd.io. You at least need CMND 7.

10.1 Connect the TV via IP

10.1.1 Change the TV settings

The TV can connect to the CMND server via IP by setting the correct Server URL. This URL can be set

on the TV by going to the Professional Settings and navigating to [Wireless and Networks] [Control TV

over IP] [Server URL].

By default, the Server URL will be “http://SmartInstall.org:8080/webservices.jsp”. To connect the TV

to CMND this URL must be changed by replacing “SmartInstall.org” with the IP address of the CMND

server. For example, when the IP address of the CMND server is “192.168.1.50”, the resulting Server

URL will be “http://192.168.1.50:8080/webservices.jsp”.

Once this Server URL is correct and below recommended settings are used, the TV will appear in CMND.

Recommended Professional Settings:

 [Upgrade and Clone][Auto Upgrade Settings][Auto Upgrade and Clone] = [On]

 [Advanced][Professional Mode] = [On] (never turn this [OFF])

 [Advanced][Power][Standby Mode] = [Fast]

 [Wireless and Networks] [Control TV Over IP]

o [WebServices] [TVDiscoveryService] = [On]

o [WebServices] [ProfessionalSettingsService] = [On]

o [WebServices] [IPUpgradeService] = [On]

o [WebServices] [PMSService] = [On]

o [WebServices] [SystemStatusService] = [On]

o [WebListeningService] [PowerService] = [On]

o [WebListeningService] [TVDiscoveryService] = [On]

o [WebListeningService] [IPUpgradeService] = [On]

o [WebListeningService] [PMSService] = [On]

10.1.2 Use a DNS server

It is not mandatory to change the Server URL as mentioned above. As the default Server URL is

“http://SmartInstall.org:8080/webservices.jsp” it is possible to redirect the TV to

“http://192.168.1.50:8080/webservices.jsp” by resolving the “SmartInstall.org” domain to the CMND

IP address via a local DNS server, when one is available.

10.1.3 URL fallback mechanism

The URL fallback mechanism is a new mechanism to find the CMND server, which is triggered when

the TV is unable to receive a valid CMND response when it is using the URL of [Server URL]. When

triggered, the TV will try to find the CMND server by using the first 10 and last 10 IP addresses of the

TV range.

For example, when the TV has the following IP configuration:

 IPv4 address: 192.168.103.115

 Subnet mask: 255.255.255.0

 Default gateway: 192.168.103.1

 The resulting fallback URLs will be:

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First 10

Last 10

http://192.168.103.1:8080/webservices.jsp

ttp://192.168.103.245:8080/webservices.jsp

http://192.168.103.2:8080/webservices.jsp

http://192.168.103.246:8080/webservices.jsp

http://192.168.103.3:8080/webservices.jsp

http://192.168.103.247:8080/webservices.jsp

http://192.168.103.4:8080/webservices.jsp

http://192.168.103.248:8080/webservices.jsp

http://192.168.103.5:8080/webservices.jsp

http://192.168.103.249:8080/webservices.jsp

http://192.168.103.6:8080/webservices.jsp

http://192.168.103.250:8080/webservices.jsp

http://192.168.103.7:8080/webservices.jsp

http://192.168.103.251:8080/webservices.jsp

http://192.168.103.8:8080/webservices.jsp

http://192.168.103.252:8080/webservices.jsp

http://192.168.103.9:8080/webservices.jsp

http://192.168.103.253:8080/webservices.jsp

http://192.168.103.10:8080/webservices.jsp

http://192.168.103.254:8080/webservices.jsp

Note: when the CMND server is found via the URL fallback mechanism, the [Server URL] is not modified,

this can only be done via the Professional Settings menu or via clone update.

10.2 Connect the TV via RF

Via RF, the TV does not report to the CMND server similar to IP because of the one-way communication

from CMND to TV. However, there is one important setting on the TV, namely the frequency on which

TV will start the update scan (this needs to match with CMND server). This frequency can be set in the

[Professional Settings] [Upgrade and Clone] [RF Upgrade Settings] [Frequency] and by default, it is

498MHz.

Recommended Professional Settings:

 [Upgrade and Clone] [Auto Upgrade Settings] [Auto Upgrade and Clone] = [On]

 [Advanced] [Professional Mode] = [On] (never turn this [OFF])

With above settings, the TV will check on the frequency set in the RF upgrade settings (498MHz). When

a CMND stream is detected, the TV will download the data and when a CMND stream is not detected,

the TV will do a frequency sweep to find the CMND stream.

Check the [Professional Settings] [Upgrade and Clone] [RF Upgrade Settings] [ScanMode] for more

details when exactly the scanning is happening.

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11. Custom Dashboard

A custom dashboard or CDB is a method to replace the default UI of the TV with a custom UI. With a

custom dashboard, it is possible to create a look and feel that matches the theme of the

hotel/hospital/… or to add extra features like video on demand. The custom dashboard can be a

webpage or an Android app.

11.1 Browser based custom dashboard

A browser based custom dashboard, is a webpage that is hosted on a server or stored locally on the

TV. To develop such a webpage, the same skill set is required as with any other website development.

The TV can be controlled from the webpage, to tune to a channel for example, via JSON commands.

These JSON commands are described in the JAPIT documentation. All details are explained in the CDB

documentation that can be obtained after signing an NDA trough a salesperson.

For more information, please contact us through the ticketing system.

11.2 App based custom dashboard

An app based custom dashboard, is an Android app installed on the TV. To develop such an app, the

same skill set is required as with any other Android app development. The TV can be controlled from

the Android app via the Java Enterprise Display Interface or JEDI. All details are explained in the JEDI

documentation that can be obtained after signing an NDA trough a salesperson.

For more information, please contact us through the ticketing system.

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12. Examples

12.1 Custom channel logos

12.1.1 How to extract the channel logos

You can extract the channel logos from the TV in following way:

 Insert an empty USB stick into the TV and enter the Professional Settings

 In the Professional Settings, navigate to [Upgrade and Clone][Clone TV to USB][Clone All] and

start the clone out

Note: As all the apps and channel logos will be copied to the USB stick, the clone out will take

more time to complete

 When the clone out has finished, close the dialog and extract the USB stick

 Open the clone folder on the USB stick and go to the ChannelList folder:

\TPM181HE_CloneData\MasterCloneData\ChannelList\

The ChannelList folder will contain the following folders and files:

Contains the channel logos

Contains the ThemeTV logos

Contains all the details of each channel and must be

modified when adding a custom channel logo or theme

icon

Contains the time/date and software version when the

channels were installed or updated.

Single line of text to identify the channel list

Database file, which is required fo

r TIF channels

12.1.2 How to add custom channel logos

The easiest way to change a custom logo in the channel list is by using CMND. You can find the details

in the CMND manual. Below you can find how to do this manually.

Channel logo requirement:

 Resolution: 320x180

 File type: PNG or JPG

You can add a custom channel logo in TV in the following way:

 Extract the clone from the TV to a USB stick

 When the clone out has finished, close the dialog, extract the USB stick

 Copy the custom channel logo PNG into the clone. In this example the “Philips.webp” file was

copied to

“\TPM181HE_CloneData\MasterCloneData\ChannelList\ChannelLogos\custom\Philips.webp”

 Open the ChannelList.xml in a text editor (like Notepad++) and modify the ChannelList.xml to

link the preset to the custom channel logo, by changing the logo attribute and make sure the

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correct path is used. See below example, preset 1 contains a default channel logo and preset

2 contains a custom channel logo, notice the different paths

Preset

Channel name

Logo path

Logo

één HD

logo="

file://default/3727.webp

”

Philips

logo="

file://custom/Philips.webp

”

Below screenshot is a typical example how the ChannelList.xml will look like.

<Broadcast medium="dvbc" frequency="298000" system="WestEurope" serviceID="1103" ONID="1" TSID="11" PLP="0"

modulation="auto" symbolrate="6875000" bandwidth="Auto" servicetype="TV" />

<Setup presetnumber="2" name="één HD" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0"

logo="file://default/3917.webp" TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Broadcast medium="dvbc" frequency="298000" system="WestEurope" serviceID="1103" ONID="1" TSID="11" PLP="0"

modulation="auto" symbolrate="6875000" bandwidth="Auto" servicetype="TV" />

<Setup presetnumber="2" name="één HD" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0"

logo="file://custom/Philips.webp" TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"

</Channel>

 Make sure all changes are saved and Clone in the new clone file in the TV

 When the clone in has finished, close the dialog, extract the USB stick and view the new

channel logos.

12.1.3 Improper scaled channel logo in the Channels overview

The Home screen and Channels overview use the same channel logo file but for the Channels overview,

the logo is downscaled to 136x104. This automatic down scaling can lead to improper logos in the

Channels overview, which can be avoid by adding a custom downscaled channel logo.

To do this the channel logo file must be in both the parent and “highRes” folder of the “ChannelLogos”

folder. See below example:

 The “Philips.webp” file is not available in the “highRes” folder of the custom channel logos folder

and thus the TV will down scale the “Philips.webp” file found in the parent folder for the

Channels overview

 If the png file is available in both the parent and “highRes” folders and thus the TV will use the

“highRes” png file for the Home screen and the parent png file for the Channels overview

ChannelList

ChannelLogos

custom: referred as the parent folder for custom channel logos

highRes

Philips.webp: logo, which will be used in the Home screen and

Channels overview

ThemeIcons

custom

default

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12.2 ChannelList.xml in the clone file

After you have set your settings correctly you can clone TV to USB to change the channel list. The

channellist can be edited via CMND or you can do this using an xml editor tool.

The folder name used in the root of the USB device containing the clone data:

TPM181HE_CloneData/MasterCloneData/

Go to the ChannelList.xml file: …/MasterCloneData/ChannelList/ChannelList.xml to edit the channel

list manually.

In below example, the file after a virgin installation:

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>

<Setup presetnumber="1" name="HDMI 1" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" logo="" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Setup presetnumber="2" name="HDMI 2" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" logo="" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Setup presetnumber="3" name="HDMI 3" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" logo="" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Setup presetnumber="4" name="VGA" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" logo="" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

</ChannelMap>

</Application>

</Application>

</Application>

</Application>

</Application>

</Application>

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</Application>

</ApplicationMap>

</TvContents>

12.2.1 Add an RF channel in the ChannelList.xml

Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each

RF channel you want to add you need to add an xml element within the <Channel></Channel> bracket.

Some examples:

<Broadcast medium="analog" frequency="203250" system="west" serviceID="41795" ONID="65535" TSID="17056"

modulation="auto" symbolrate="0" bandwidth="Auto" servicetype="TV" />

<Setup presetnumber="10" name="EEN" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0" TTV3="0"

TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Broadcast medium="dvbc" frequency="825937" system="west" serviceID="1" ONID="1" TSID="6" modulation="auto"

symbolrate="6876000" bandwidth="Auto" servicetype="TV" />

<Setup presetnumber="11" name="één HD" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Broadcast medium="dvbc" frequency="801937" system="west" serviceID="927" ONID="1" TSID="3" modulation="auto"

symbolrate="6877000" bandwidth="Auto" servicetype="Radio" />

<Setup presetnumber="12" name="Rock Alternative" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0"

TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" />

</Channel>

<Broadcast medium="dvbt" frequency="490000" system="west" serviceID="1537" ONID="8442" TSID="6" modulation="auto"

symbolrate="0" bandwidth="8MHz" servicetype="TV"></Broadcast>

<Setup presetnumber="13" name="TF1" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0" TTV3="0"

TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"></Setup>

</Channel>

12.2.2 Add a media channel in the ChannelList.xml

Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each

media channel you want to add your need to add an xml element within the <Channel></Channel>

bracket.

Make sure you place the media files you want to use in the correct folder of your clone file:

TPM181HE_CloneData/MasterCloneData/MediaChannels/

Or in a subfolder: TPM181HE_CloneData/MasterCloneData/MediaChannels/subfolder/

You need to respect the available space in the TV, depending on your set type. You can check this in

the professional menu under [Android Settings] [Storage & reset].

You can check if the codec of the file is supported via the USB media browser. If you are able to play

the files you want to use as media channel then you should be able to use them as media channel.

Some examples:

<Setup presetnumber="21" name="video1" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"/>

</Channel>

<Setup presetnumber="22" name="video2" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"/>

</Channel>

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<Setup presetnumber="23" name="picture" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0"

TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"/>

</Channel>

Note: When you use “./MediaChannels/file.ext” as url, this will not be detected. This old syntax is no

longer supported.

12.2.3 Add an IP channel in the ChannelList.xml

Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each

IP channel you want to add your need to add an xml element within the <Channel></Channel> bracket.

<Setup presetnumber="1" name="Een" blank="0" skip="0" FreePKG="0" PayPKG1="0" PayPKG2="0" logo="file://default/3727.webp"

TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"></Setup>

</Channel>

12.2.4 12.2.3 Add an HLS channel in the ChannelList.xml

Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each

IP channel you want to add your need to add an xml element within the <Channel></Channel> bracket.

<Setup FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV10="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0"

TTV8="0" TTV9="0" blank="0" name="HLS2" presetnumber="4001" skip="0" logo=""/>

</Channel>

12.3 RoomSpecificSettings in the clone file

RoomSpecificSettings are used to automatically set the RoomID and Multi RC setting based on TV

serialnumber. This file needs to be created, but after that the same clone can be used on the same

location.

The folder name used in the root of the USB device containing the clone data:

TPM181HE_CloneData/MasterCloneData/

Go to the room specific via …/MasterCloneData/RoomSpecificSettings/RoomSpecificSettings.xml

In below example, you see 3 TV’s in the list, all with a different settings linked to the serial number.

Note that you see 2 times the same room number but with a different MultiRemoteControl code.

<?xml version='1.0' encoding='UTF-8' ?>

<TV>

<item>

<Name>Professional Settings.Advanced.Identification Settings.RoomID</Name>

</item>

<item>

<Name>Professional Settings. Input Control.Multi Remote Control</Name>

</item>

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</TV>

<TV>

<item>

<Name>Professional Settings.Advanced.Identification Settings.RoomID</Name>

</item>

<item>

<Name>Professional Settings.Input Control.Multi Remote Control</Name>

</item>

</TV>

<TV>

<item>

<Name>Professional Settings.Advanced.Identification Settings.RoomID</Name>

</item>

<item>

<Name>Professional Settings.Input Control.Multi Remote Control</Name>

</item>

</TV>

</RoomSpecificSettings>

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12.4 LocalCustomDashboard in the clone file

After you have set your settings correctly you can clone TV to USB to add your local custom dashboard.

The folder name used in the root of the USB device containing the clone data:

TPM181HE_CloneData/MasterCloneData/

Go to the local custom dashboard via …/MasterCloneData/LocalCustomDashboard/

In the [Professional Settings], when [Dashboard][Select Dashboard] is set to [Custom Dashboard

(Browser Based)] you can set [Source] to [Local]. In this case the TV shall load the custom dashboard

from the flash memory if available.

By default, the TV shall not have any pages in the flash when coming out of factory.

If in the [Professional Settings], [Dashboard][Fallback] is set to [Off], then the TV shall fall back to the

default dashboard if there is no network connection to the server.

If it is set to [On], the LocalCDB will be loaded when Server cannot be reached.

If in the [Professional Settings], [Dashboard][Select Dashboard][Custom Dashboard (Browser

Based)][Source] is set to [Server] and the TV is unable to connect to the configured server then it shall

fall back to the custom dashboard stored locally, [Dashboard][Fallback] is set to [On] along with valid

fallback files.

You need to make sure that the files in the /LocalCustomDashboard/ folder are HTML5 compliant along

with the JAPIT WIXP plugin.

12.5 Edit the T&C for hotspot

For the hotspot functionality, you can enable a T&C to be shown or not. You can edit the text as you

want using CMND or by editing following file in your clone:

TPM181HE_CloneData/MasterCloneData/TVSettings/CustomTermsAndCondition.json

You only need to Change the ‘MessageTitle’ content and the ‘MessageBody’ content according your

needs. You can also add an extra language by duplicating the message part in the json file as in below

example.

By default, only the English text is there. You can add a language by changing and/or adding the

message. The language tag (‘eng’ for English in below example) is following the ISO639-2/T and ISO-

639-2/B standards.

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{

"Svc": "OfflineServices",

"SvcVer": "4.0",

"Cookie": 299,

"CmdType": "Change",

"Fun": "ApplicationControl",

"CommandDetails": {

"ApplicationDetails": {

"ApplicationName": "Googlecast",

"ApplicationAttributes": {

"Messages": [

{

"Language": "eng",

"MessageTitle": "Example Hotel T&C",

"MessageBody": "By continuing, you agree with the terms and

conditions as mentioned on http://www.examplehotel.com/wifiaccess"

{

"Language": "fre",

"MessageTitle": "Exemple d’hôtel T&C",

"MessageBody": "En continuant, vous acceptez les termes et

conditions mentionnés sur http://www.examplehotel.com/wifiaccess"

}

]

}

12.6 Install Netflix on TV

To install and see Netflix on TV you need to fulfill following points:

 You need to have an AppControl account and accept the Pre-Authorized Apps and have

confirmation that you are authorized to use Netflix

You can read the T&C again via the AppControl portal

 Netflix needs to be installed in your app control profile

 Diagnostic Logging need to be enabled and location needs to be set to [Portal]

 PMS needs to be enabled

 A guest needs to be checked in in TV in order to see the Netflix application in TV

Note: In case you are developing a custom dashboard that contains Netflix then your custom dashboard

needs to be certified by Netflix. If you don’t know this process, get in touch with the support team who

will help you with this via https://www.philips.com/pds/support

12.7 Capture logs from TV on USB

Sometimes if you would have a problem, it can be requested by the technical team to share a clone

file and logs of the issue you have reported.

To make logs you need to do following steps:

 Create a new text file on a FAT32 formatted USB stick

 Rename the "New Text Document.txt" file to "TPVisionDebug.cookie" (including renaming the

.txt into .cookie)

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 Connect the USB to TV

 Reproduce the problem you have

 Send 456789 info (notification should be seen that it's save to disconnect the USB), in case you

do not have a RC with digits or the info button you put the TV to STBY and power off the TV

before disconnecting the USB.

 After reproduction is done, disconnect the USB stick again from TV and zip the

"TPVisionDebug" folder and share it with the technical team

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Specifications are subject to change without notice.

Trademarks are the property of Koninklijke Philips NV or their respective owners.