Philips Soundbar 7.1.2 with wireless subwoofer User Manual
Displayed below is the user manual for Soundbar 7.1.2 with wireless subwoofer by Philips which is a product in the Soundbar Speakers category. This manual has pages.
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TAPR802
Fidelio B97
Soundbar 7.1.2
Register your product and get support at
www.philips.com/support
User manual
1EN
Contents
1 Important 2
Safety 2
Care for your product 3
Care of the environment 3
Compliance 3
Help and support 3
2
Your product 4
What’s in the box 4
Main unit 4
Remote control 5
Detachable wireless surround
speakers 6
Wireless subwoofer 6
Connectors 7
3 Connect and set up 8
Placement 8
Connect to TV 9
Connect TV or digital devices
through HDMI 9
Connect audio from TV or
other devices 10
Connect to power 10
Pair up with the subwoofer 10
Pair up with detachable
wireless surround speakers 11
Charge the detachable
wireless surround speakers 11
Connect to Wi-Fi
(Wireless Operation) 12
4
Use your product 14
Insert batteries before using
the remote control 14
Adjust the volume 14
Choose your sound 14
Dolby Atmos® 15
Play audio through Bluetooth 16
MP3 player 17
Play-Fi multi-room 17
Chromecast(audio) / AirPlay2
/ Alexa 3PDA 17
Listen to Spotify 17
5 Settings 18
Adjust speaker level 18
Set display brightness 18
Auto standby 18
Apply factory settings 18
6 Update software 19
Update software via Wi-Fi 19
Update via USB 19
7 Wall mount your product 20
Wall mount the main unit 20
8 Product specications 21
9 Troubleshooting 22
Contents
2EN
1 Important
Read and understand all instructions before
you use your product. If damage is caused by
failure to follow instructions, the warranty does
not apply.
Safety
Risk of electric shock or re!
• Before you make or change any
connections, make sure that all devices are
disconnected from the power outlet.
• Never expose the product and accessories to
rain or water. Never place liquid containers,
such as vases, near the product. If liquids
are spilt on or into the product, disconnect it
from the power outlet immediately. Contact
Consumer Care to have the product checked
before use.
• Never place the product and accessories
near naked ames or other heat sources,
including direct sunlight.
• Never insert objects into the ventilation
slots or other openings on the product.
• Where the mains plug or an appliance
coupler is used as the disconnect device,
the disconnect device shall remain readily
operable.
• Batteries (battery pack or batteries
installed) shall not be exposed to excessive
heat such as sunshine, re or the like.
• Disconnect the product from the power
outlet before lightning storms.
• When you disconnect the power cord,
always pull the plug, never the cable.
• Use the product in tropical and/or
moderate climates.
Risk of short circuit or re!
• For identication and supply ratings, see
the type plate at the back or bottom of the
product.
• Before you connect the product to the
power outlet, ensure that the power voltage
matches the value printed on the back or
bottom of the product. Never connect the
product to the power outlet if the voltage is
dierent.
Risk of injury or damage to this product!
• For wall mounting, this product must be
securely attached to the wall in accordance
with the installation instructions. Use
only the supplied wall mount bracket (if
available). Improper wall mounting may
result in accident, injury or damage. If you
have any query, contact Consumer Care in
your country.
• Never place the product or any objects
on power cords or on other electrical
equipment.
• If the product is transported in temperatures
below 5°C, unpack the product and wait until
its temperature matches room temperature
before connecting it to the power outlet.
• Parts of this product can be made of glass.
Handle with care to avoid injury and damage.
Risk of overheating!
• Never install this product in a conned
space. Always leave a space of at least four
inches around the product for ventilation.
Ensure curtains or other objects never cover
the ventilation slots on the product.
Risk of contamination!
• Do not mix batteries (old and new or
carbon and alkaine, etc.).
• Danger of explosion if batteries are
incorrectly replaced. Replace only with the
same or equivalent type.
• Remove batteries if they are exhausted or if
the remote control is not to be used for a long
time.
• Batteries contain chemical substances, they
should be disposed of properly.
Risk of swallowing batteries!
• The product/remote control may contain
an AAA battery, which can be swallowed.
Keep the battery out of reach of children at
all times! If swallowed, the battery can cause
serious injury or death. Severe internal burns
can occur within two hours of ingestion.
• If you suspect that a battery has been
swallowed or placed inside any part of the
body, seek immediate medical attention.
• When you change the batteries, always
keep all new and used batteries out of
reach of children. Ensure that the battery
compartment is completely secure after you
replace the battery.
3EN
• If the battery compartment cannot be
completely secured, discontinue use of the
product. Keep out of reach of children and
contact the manufacturer.
This is CLASS II apparatus with double
insulation, and no protective earth provided.
~
AC voltage
Use only the power supplies listed in the user
manual.
Care for your product
Use only microber cloth to clean the
product.
Care of the environment
Disposal of your old product and battery
Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
This symbol on a product means that the
product is covered by European Directive
2012/19/EU.
This symbol means that the product contains
batteries covered by European Directive
2013/56/EU which cannot be disposed of
with normal household waste.
Inform yourself about the local separate
collection system for electrical and electronic
products and batteries. Follow local rules and
never dispose of the product and batteries
with normal household waste. Correct disposal
of old products and batteries helps prevent
negative consequences for the environment
and human health.
Removing the disposable batteries
To remove the disposable batteries, see
battery installation section.
Compliance
This product complies with the radio
interference requirements of the European
Community.
Hereby, TP Vision Europe B.V. declares that
this product is in compliance with the essential
requirements and other relevant provisions
of Directive 2014/53/EU. You can nd the
Declaration of Conformity on www.p4c.philips.
com.
Help and support
For extensive online support, visit
www.philips.com/support to:
• download the user manual and the quick
start guide
• watch video tutorials (available only for
selected models)
• nd answers to frequently answered
questions (FAQs)
• email us a question
• chat with our support representative.
Follow the instructions on the website to
select your language, and then enter your
product model number.
Alternatively, you can contact Consumer Care
in your country. Before you contact, note
down the model number and serial number of
your product. You can nd this information on
the back or bottom of your product.
4 EN
2
Your product
Congratulations on your purchase, and
of product software upgrade), register your
product at www.philips.com/support .
What’s in the box
Check and identify the items in the package:
• Soundbar x1
• Detachable wireless surround speaker x2
• Wireless subwoofer x1
• Remote control x1
• AAA battery x2
• Power cord* x2
• Power adapter x1
• Wall mount kit (wall bracket x4, screw x10,
dowel x6)
• Quick start guide
• Warranty card
• Safety sheet
• Mounting guide
*Power cord quantity and plug type vary by
regions.
Main unit
This section includes an overview of the main
unit.
3
4
2
1
5
6
①+/- (Volume)
Increase or decrease volume.
② (Play/Pause)
Play, pause or resume in Bluetooth
playback.
③ (Source)
• Press to select an input source for this
product.
④ (Standby-On)
•
standby)
•
standby)
⑤Display panel
⑥Power and Wi-Fi LED indicator
LED
indicator
Color
Display
Panel
Power state Wi-Fi network Sources available to use
White Eco standby Disconnected All sources are shut down.
Amber Semi-
standby
Connected Play-Fi, Chromecast(Audio), AirPlay2,
Alexa 3PDA & Spotify Connect
(These sources are running in
background.)
Amber On Power on Connecting HDM1, HDMI2, E-ARC(ARC), OPTICAL
& BT
Amber On Power on Connected All sources are ready.
5EN
Remote control
This section includes an overview of the
remote control.
3
4
2
1
5
6
8
9
7
a (Standby-On)
• Short press: Switch On / O (Semi-
standby)
• Long press(5 sec): Switch O (Eco
standby)
b (Source)
Select an input source for this product.
• HDMI 1: Switch your source to the
HDMI IN 1 connection.
• HDMI 2: Switch your source to the
HDMI IN 2 connection.
• E-ARC: Switch your source to HDMI
E-ARC or ARC connection.
• OPTICAL: Switch your audio source to
the optical connection.
• AUDIO IN:
Switch your audio source to
AUDIO IN connection (3.5mm jack).
• BT: Switch to Bluetooth mode.
Note
Play-Fi multi-room, Chromecast(Audio),
AirPlay2, Alexa 3PDA & Spotify Connect are
running in background when Wi-Fi is connected.
They are selected and controlled by respective
casting device/APP.
c Navigation buttons
• Up: Increase volume or select the
previous item in the menu.
• Down: Decrease volume or select the
next item in the menu.
• Left: Skip to the previous track in
playback mode or select level down in
the menu mode.
• Right: Skip to the next track in
playback mode or select level up in
the menu mode.
• Center: Play, pause or resume in
playback mode. Conrm a selection.
d (Menu)
Enter the general settings menu.
SUB Subwoofer gain control
CTR Center speakers relative
volume level
SIDE L Left side ring speaker
relative volume level
SIDE R Right side ring speaker
relative volume level
DIM Display brightness level
DISP Display auto o
BT PAIR Start BT pairing (BT source
only)
UPGRADE Firmware upgrade via USB
e (Equalizer)
Select surround sound modes (Movie/
Music/Voice/Sport/Custom).
MOVIE Preset EQ for movie
MUSIC Preset EQ for music
VOICE Prest EQ for news or talk show
SPORT Preset EQ for sport programme
CUSTOM User custom EQ (controlled
in Philips Sound app)
f
Select a height eect level for Dolby
Atmos.
6EN
g (Sound)
Select sound settings (Surround/DRC/
IMAX/Dialogue/Bass/Treble/Sync).
SUR Surround sound options
DRC Dynamic Range control
IMAX IMAX mode options
DLG
CTRL
Adjust dialogue level (for
DTS-X only)
BASS Adjust bass level for preset
EQ
TREBLE Adjust treble level for preset EQ
SYNC Adjust audio and video sync
delay (HDMI only)
h
Exit settings.
i
Mute or restore volume.
Detachable wireless
surround speakers
This product comes with two detachable
wireless surround on demand speakers (left
and right).
2
3
1
a Speaker LED
• Blinks white if the wireless speaker is not
wirelessly connected to the main unit.
• Lights up white when the wireless
speaker is wirelessly connected to
the main unit, or when the battery
capacity is full or more than 20%
remaining.
• Blinks red when the battery capacity is
less than 20% remaining.
• Blinks red for 5 seconds and then
lights o when the battery capacity is
less than 10% remaining.
• Lights up red when the wireless
speaker is being charged (only for the
wireless speakers docked into the
main unit).
b USB-C charging port
Connect to external USB-C power adapter
(not provided) for longer detachable use..
c Power button
• Press to turn on the wireless speaker if
it automatically goes to standby.
• Press and hold to switch the wireless
speaker to standby.
Wireless subwoofer
This product comes with a wireless subwoofer.
2
1
3
CONNECT
AC MAINS~
a CONNECT (Connect)
Press and hold for 5 seconds to enter the
pairing mode between the main unit and
the subwoofer.
b Subwoofer indicator
• When the power is turned on, the
indicator lights up.
• During wireless pairing between the
subwoofer and the main unit, the
indicator blinks white quickly.
• When the pairing succeeds, the
indicator lights up white.
• When the pairing fails, the indicator
blinks white slowly.
• When the wireless connection is
disconnected for 1 minute, the
indicator turns o.
c AC MAINS~
Connect to the power supply.
7EN
Connectors
This section includes an overview of the
connectors available on the main unit.
4
1
2
3
5
6
a DC IN
Connect to the power supply.
b AUDIO IN
Connect to an audio output (3.5mm
jack) on a device.
c OPTICAL IN
Connect to an optical audio output on
the TV or a digital device.
d USB (For service)
Connect to a USB ash drive to upgrade
software of this product.
e HDMI OUT (eARC/ARC)
Connect to the HDMI (eARC/ARC) input
on the TV.
f HDMI IN 1 / HDMI IN 2
Connect to the HDMI output on a digital
device.
8EN
3 Connect and
set up
This section helps you connect this product to
a TV and other devices, and then set it up. For
information about the basic connections of this
product and accessories, see the quick start
guide.
Caution
•For identication and supply ratings, see
the type plate at the back or bottom of the
product.
•Before you make or change any
connections, make sure that all devices are
disconnected from the power outlet.
Placement
Place the subwoofer at least 1 meter (3 feet)
away from the main unit, and 10 centimeters
(4 inches) away from the wall.
For best sound eect, position all the
speakers towards the seating position and
place them close to your ear level (seated).
BSU
WOOFER
REAR R
REAR L
1m/3ft
10cm/4”
Note
Surround sound depends on factors such as
room shape and size, type of wall and ceiling,
windows and reective surfaces, and speaker
acoustics. Experiment with the speaker positions
to nd the optimum setting for you.
Follow these general guidelines for speakers
placement.
1 Seating position: This is the center of
your listening area.
2 Place the main unit in front of the
seating position.
3 REAR L (rear left) and REAR R (rear
right): Place the detachable wireless
surround speakers to the left and right
side of your seating position, either in
line with it or slightly behind it.
4 SUBWOOFER (subwoofer): Place
the subwoofer at least 1 meter to the
left or right of the TV. Leave about
10-centimeter clearance from the wall.
Dock the detachable wireless
surround speakers
You can also dock the detachable wireless left
and right speakers into the main unit to listen
to audio, for example, watching TV shows and
news.
9EN
3 Repeatedly press the source button until
E-ARC displays on the display panel.
Note
•Your TV must support the HDMI-CEC and
ARC function and you must enable them.
•100% interoperability with all HDMI-CEC
devices is not guaranteed.
•Only HDMI 2.1 compatible cables can
support the eARC function.
•If your TV is not HDMI ARC compliant,
connect an audio cable then enjoy the TV
audio through this product.
Connect TV or digital
devices through HDMI
If your TV is not HDMI ARC-compliant,
connect your soundbar to the TV through
a standard HDMI connection. You can also
connect a digital device such as a set-top
box, DVD/Blu-ray player, or games console
to this product through a single HDMI
connection. When you connect the devices
in this way and play a le or game, the
• video is automatically displayed on your
TV, and
• audio is automatically played on this
product.
1 Using a High-Speed HDMI cable,
connect the HDMI OUT connector on
your digital device to the HDMI IN 1/2
on this product.
2 Connect this product to TV through
HDMI OUT.
If the TV is not HDMI CEC compliant,
select the correct video input on your TV.
3 On the connected device, turn on
HDMI-CEC operations. For details, see
the user manual of the device.
HDMI IN
HDMI OUT
HDMI 1 / HDMI 2
TV
Blu-ray Player / DVD Player /
Recorder / Set-top Box...
TV
HDMI OUT
(eARC/ARC)
Connect to TV
Connect this product to your TV. You can
enjoy audio from TV programs through the
soundbar speaker. Use the best quality
connection available on your soundbar
speaker and TV.
Connect to TV through HDMI
(ARC/eARC)
This product supports HDMI with eARC
(Enhance Audio Return Channel). eARC is a
new function standardized by HDMI 2.1 and
supports the latest audio formats in addition
to audio formats that are supported with
existing ARC (Audio Return Channel). If your
TV is HDMI eARC compliant, you can enjoy
the TV audio that ARC cannot transfer, such
as Dolby Atmos-Dolby TrueHD and DTS:X,
or multi-channel LPCM contents, by using a
single HDMI cable.
What you need
• A High-Speed HDMI cable.
• Your TV supports both HDMI ARC and HDMI-
CEC (see the TV user manual for details).
• For some TV models, enable the external
speaker output from the TV setting menu
(see the TV user manual for details).
TV
HMDI IN
(eARC/ARC)
(eARC/ARC)
1 Using a High Speed HDMI cable,
connect the HDMI OUT connector on
this product to the HDMI ARC connector
on your TV.
• The HDMI ARC connector on the
TV might be labeled dierently. For
details, see the TV user manual.
2 On your TV, turn on the HDMI-CEC
operations. For details, see the TV use
manual.
10 EN
1 Using an analog cable, connect the
AUDIO IN connector on this product to
the AUDIO OUT connector or analog
audio output connectors (red and white)
on TV or other devices.
2 Repeatedly press the source button until
AUDIO IN displays on the display panel.
Connect to power
• Before connecting to the AC power cord,
make sure that you have completed all
other connections.
• Risk of product damage! Make sure that
the power supply voltage corresponds
to the voltage printed on the back or the
underside of the main unit.
• Connect the mains cable to the DC socket
of the main unit and then into a mains
socket.
• Connect the mains cable to the AC~ socket
of the subwoofer and then into a mains
socket.
Pair up with the
subwoofer
Automatic pairing
The wireless subwoofer automatically pairs
up with the main unit for wireless connection
when you turn on the main unit and the
subwoofer.
Determine the status based on the wireless
subwoofer indicator.
LED behavior Status
Fast blink Subwoofer in pairing
mode
Constant on Connected / Pairing
successfuly
Slow blink Connecting / Pairing failed
Note
•Do not press the CONNECT (Connect) button
on the rear of the subwoofer, except for
manual pairing.
Connect audio from TV or
other devices
Play audio from TV or other devices through
this product.
Use the best quality connection available on
your TV, soundbar, and other devices.
Note
•When this product and TV are connected
through HDMI ARC, an audio connection is
not required.
Option 1: Connect audio through a
digital optical cable
TV
1 Using an optical cable, connect the
OPTICAL IN connector on this product
to the OPTICAL OUT connector on the
TV or other devices.
• The digital optical connector might
be labeled OPTICAL OUT, SPDIF or
SPDIF OUT.
2 Repeatedly press the source button until
OPTICAL displays on the display panel.
Option 2: Connect audio through
an analog audio cable
AUDIO OUT
RL
11 EN
wireless connection when you turn on the
main unit and the wireless speakers.
Manual pairing
If no audio from the detachable wireless
surround speakers can be heard, manually
pair up the wireless speakers.
1 Turn on the main unit and the wireless
speakers.
»If the connection to the main unit is lost,
the LED on the wireless speaker blinks
red.
2 Dock the wireless left and right
speakers into the main unit to pair up
automatically.
»If the pairing succeeds, SL PAIRED
(surround left speaker) and SR
PAIRED (surround right speaker)
display on the display panel.
3 If the pairing fails, re-dock the wireless
speakers into the main unit.
Charge the detachable
wireless surround
speakers
If the wireless surround left/right speaker is
undocked from the main unit, its battery level
is indicated by the LED on the speaker.
• Light up white: full battery or more than
20% capacity remaining
• Flash red: low battery level, less than 20%
capacity remaining
• Flash red and turn o: near empty, less
than 10% capacity remaining
Manual pairing
If no audio from the subwoofer can be heard,
manually pair up the subwoofer.
1 Unplug both the main unit and the
subwoofer from the mains sockets, then
plug them in again after 3 minutes.
2 Press and hold the CONNECT (Connect)
button on the rear of the subwoofer for
5 seconds.
3 Press and hold on the main unit or
remote control for 5 seconds to switch
the main unit to Eco standby.
4 Press on the main unit or remote
control to switch the main unit on.
»The indicator on the subwoofer blinks
white quickly and SBW PAIRING
displays on the display panel.
»If the pairing succeeds, the indicator
on the subwoofer lights up white and
SBW PAIRED displays on the display
panel.
5 If the pairing fails, CHK SBW displays
on the display panel. Repeat the steps
above.
Note
•The subwoofer should be within 6 meters
from the main unit in an open area (the
closer the better).
•Remove any obstacles between the
subwoofer and the main unit.
•If the wireless connection fails again, check if
there is a conict or strong interference (e.g.
interference from an electronic device) around
the location. Remove them and try again.
•If the wireless dis-connection or pairing lasts
for 1 minute, the subwoofer automatically
switches to standby and the LED on the
subwoofer turns o.
Pair up with detachable
wireless surround
speakers
The detachable wireless surround speakers
automatically pair up with the main unit for
12 EN
pulsing indicating that the speaker is
entering the Wi-Fi setup mode.
5 Launch the Philips Sound app powered
by DTS Play-Fi. Follow the instructions
in the app to connect this product to
your Wi-Fi network.
»If the connection succeeds, PLAY-FI
displays on the display panel.
Note
For iOS version only
Wi-Fi network used by iPhone should be
switched temporarily to Play-Fi device AP
and restart Philips Sound app to complete
the product’s Wi-Fi setup. See the steps
below:
•Go to Settings. •Select Wi-Fi
setting.
•Select the Play-Fi
device in the Wi-Fi
setup.
•Return to Philips
Sound app to
continue the setup.
6 After successful Wi-Fi connection,
the Wi-Fi LED indicator on the front
cabinet will stop pulsing and turn solid.
Once you set up this product on your
Wi-Fi network, you can control it from
any smartphone or tablet on the same
network.
»When using the app to play music, the
display panel will show PLAY-FI.
1 Dock your wireless speakers into the
main unit to charge.
2 Turn on the main unit.
»During charging, the LED on the
wireless speaker lights up red.
»When fully charged, the LED on the
wireless speaker turns o.
Note
• You can also charge the wireless speakers
through the USB-C charging port by using a
USB-C charging cable.
• It may take around 2 hours to fully charge
the wireless speakers.
• Battery performance varies due to many
factors including volume, sound setting and
media played.
Connect to Wi-Fi
(Wireless Operation)
(For iOS and Android version)
By connecting this unit and mobile devices
(such as iPad, iPhone, iPod touch, Android
phones, etc.) to the same Wi-Fi network, you
can then use the Philips Sound app powered
by DTS Play-Fi to control the soundbar to
listen to audio les.
1 Connect your phone or tablet to the
same Wi-Fi network that you want to
connect your soundbar.
2 Download and install the Philips Sound
app powered by DTS Play-Fi on your
device.
* Make sure your router is turned on and
working properly.
3 Press and hold the (Wi-Fi) button
located on the back cabinet for 8
seconds to trigger the Wi-Fi connection.
»Until the speaker makes a second tone
and then release the button.
4 Wait until the Wi-Fi LED indciator on
the front cabinet goes from a fast blink
to a slow pulse. When it begins to slow
13 EN
7 After connection, you can change the
device name. There are several names
to choose from or create your own by
choosing Custom Name at the bottom
of the name list. Otherwise, if follows the
default name.
8 After connection, this product may
perform a software update.
»Upgrade to the latest software when it
is set up for the rst time. The software
upgrade may take several minutes. Do
not unplug your speaker, turn o your
device, or break the network during the
update.
AirPlay setup
Use AirPlay to set up the Wi-Fi connection
between iOS device (iOS7 or later) and
soundbar.
1 iOS device: Settings > Wi-Fi > select
home network [Play-Fi device (xxxxxx)].
2 Launch the Philips Sound app powered
by DTS Play-Fi. Follow the instructions
in the app to connect this product to
your Wi-Fi network.
»After successful Wi-Fi connection,
the Wi-Fi LED indicator on the front
cabinet will stop pulsing and turn solid.
Once you set up this product on your
Wi-Fi network, you can control it from
any smartphone or tablet on the same
network.
»When using the app to play music, the
display panel will show PLAY-FI.
3 After connection, you can change the
device name. There are several names
to choose from or create your own by
choosing Custom Name at the bottom
of the name list. Otherwise, if follows the
default name.
4 After connection, this product may
perform a software update.
»Upgrade to the latest software when it
is set up for the rst time. The software
upgrade may take several minutes. Do
not unplug your speaker, turn o your
device, or break the network during the
update.
Note
• After connection, the product may perform
a software update. Upgrade is required after
initial setup. Without the upgrade, not all
product features can be available.
•When the rst-time setup is not successful,
press and hold the Wi-Fi button on the
soundbar for 8 seconds until the second
tone can be heard and the Wi-Fi LED is
changed to slow pulse. Reset the Wi-Fi
connection, restart the app and start the
setup again.
•If you want to change from one network to
another, you need to set up the connection
again. Press and hold the Wi-Fi button the
soundbar for 8 seconds to reset the Wi-Fi
connection..
WPS mode
If your router has Wi-Fi Protected Setup
(WPS), you can set up the connection
without entering a password.
1 Press and hold the Wi-Fi button for 4
seconds. You will hear a tone and the
Wi-Fi LED will begin in double blink.
2 Press the WPS
button on your
router. The button
is normally marked
with this WPS logo.
3 Follow the instruction in Philips Sound
app powered by DTS Play-Fi to start the
pairing.
Note
•WPS is not a standard feature on all routers.
If your router does not have WPS then use
the starndard Wi-Fi setup.
•Press the Wi-Fi button once if you want to
exit the WPS mode or it will automatically
exit after 2 mintues..
WPS
14 EN
4
Use your
product
This section helps you use this product to
play media contents from all sources.
Before you start
• Make the necessary connections
described in the quick start guide and the
user manual.
• Switch this product to the correct source
for other devices.
Insert batteries before
using the remote control
Slide to remove the battery compartment
cover, insert 2 AAA batteries (1.5V) with
correct polarity, then slide the battery
compartment cover back into position.
3
2
1
Adjust the volume
Press +/- (Volume) to increase or decrease a
volume level.
• To mute sound, press .
• To restore the sound, press again or
press +/- (Volume).
Choose your sound
This section helps you choose the ideal
sound for your video or music.
Preset EQ modes
Select predened sound modes to suit your
video or music.
Press on the remote control to select a
preset EQ mode.
• MOVIE: Create a surround listening
experience. Ideal for watching movies.
• MUSIC: Create two-channel or multi-
channel stereo sound. Ideal for listening
to music.
• VOICE: Create sound eect which makes
human voice more clear and outstanding
for listening.
• SPORT: Create an atmosphere as if
watching a sports game in a stadium.
• CUSTOM: Customize the sound based
on your preferences (controlled in Philips
Sound app: Settings > Fine Tune).
Bass/Treble levels adjustment
Change the low frequency (bass) and high
frequency (treble) settings of this product.
Repeatedly press to select BASS or
TREBLE, then press the left and right
navigation buttons to change the bass or
treble level.
The changes are eective in MOVIE, MUSIC,
VOICE and SPORT EQ modes.
IMAX Enhanced mode
Repeatedly press to select IMAX, then
press the left and right navigation buttons to
set IMAX mode on or o.
Mode Function
Auto IMAX Enhanced mode is detected
and engaged automatcially.
On IMAX Enhanced mode is engaged
even for DTS 5.1 bitstreams.
O Disable IMAX Enhanced mode for all
bitstreams.
15 EN
Surround mode (SURR)
Repeatedly press to select SURR, then
press the left and right navigation buttons to
select surround mode options.
• UPMX: Up-mixing mode for driving output
to all speakers even when content with
audio channels lesser than the 5.1.2 (B95)
or 7.1.2 (B97) speaker conguration. Up-
mixing technology from Dolby or DTS is
applied according to content type.
• STD: Standard mode for delivering original
sound. The speaker outputs will follow
the audio channels in content. (Note: If
the audio content is 2.0 channel, only
the left & right channel speakers and the
subwoofer will output sound. Use UPMIX if
virtual surround is desired.)
• A-I: The media intelligence function of
Dolby Atmos for home audio is utilized to
drive the vocal enhancement or surround
eects.
Dynamic Range Control (DRC)
You can apply dynamic range control to
Dolby or DTS bitstreams.
Repeatedly press to select DRC, then
press the left and right navigation buttons to
turn DRC on, o or auto.
Note
•DRC is not available in BT/AUDIO IN/Play-Fi
mode.
Dialogue Control (DLG CTRL)
Dialogue mode improves the clarity of
dialogue and vocals in movies, TV programs
and podcasts by adjusting the tonal balance
of this product.
Repeatedly press to select DLG CTRL,
then press the left and right navigation
buttons to adjust dialogue level.
This control is supported in DTS:X stream
only.
Synchronize video and sound
(SYNC)
If the audio and video are not synchronized,
delay the audio to match the video.
Repeatedly press to select SYNC, then
press the left and right navigation buttons to
synchronize the audio with the video.
Dolby Atmos®
In addition to horizontal distribution of
5-channel audio, this product also has
built-in Dolby Atmos enabled speakers
as additional audio channels to generate
overhead distribution of audio for powerful
delivery of 3D sound immersion and greater
reality.
2.8~3m
0.7~0.8m
2~3m
Optimal setup for Dolby Atmos sound
• Place this product at a height of
0.7m-0.8m.
• Ceiling height is 2.8m-3m.
• Listening distance from this product is 2m-
3m.
• Ceiling is not made of sound absorbent
material.
• Preferably no protrusive objects (such as
lighting and decorations) are on the ceiling.
Dolby Atmos® is available only in HDMI
mode. For the details of the connection,
please refer to “Connect to TV”. Best Dolby
Atmos eects may be achieved through the
following two use cases.
16 EN
From your Blu-ray disc player:
• Movie with Dolby Atmos.
• Your Blu-ray disc player is connected to
this product via HDMI IN 1/2 connector.
• On your Blu-ray disc player, enable
bitstream/raw audio format for HDMI
sound output.
• A high-speed HDMI cable.
From your TV:
• Movie with Dolby Atmos.
• Your TV supports Dolby Atmos bitstream/
raw output.
• Your TV is connected to this product via
HDMI OUT connector.
• A high-speed HDMI cable.
Note
•The full Dolby Atmos experience is only
available when the soundbar is connected to
the source via a HDMI 2.0 cable.
•The soundbar will still work when connected
via other methods (such as a digital optical
cable) but these are unable to support all
the Dolby features. To ensure full Dolby
support, you are strongly recommended to
connect via HDMI.
Enjoy Dolby Atmos sound
Press to select a height
surround eects level to best suit
your personal taste according to your
environment.
• ATMOS 00: minimal height eect.
• ATMOS 01: small height eect.
• ATMOS 02: medium height eect.
• ATMOS 03: big height eect.
Note
•For non-HDMI connections (such as use
of Bluetooth, OPTICAL or AUDIO IN),
only limited height surround eects are
generated.
Play audio through
Bluetooth
Through Bluetooth, connect this product with
your Bluetooth device (such as an iPhone,
iPad, Android phone, or Android pad), and
then you can enjoy the audio les stored
on the device through the speakers of this
product.
Note
•The maximum operational range between
this product and a Bluetooth device is
approximately 10 meters (30 feet).
•The music streaming may be interrupted
by obstacles between the device and this
product, such as wall, metallic casing that
covers the device, or other devices nearby
that operate in the same frequency.
•If you want to connect this product with
another Bluetooth device, break the
current Bluetooth connection rst.
1 Repeatedly press the source button to
switch the main unit to Bluetooth mode,
and wait until the display to show BT
PAIR for starting the pairing operation.
2 On the Bluetooth device, turn on
Bluetooth, search for and select “Play-
Fi Device (XXXXXX)-BT” to start
connection.
»When the Bluetooth connection
succeeds, BT CONNECTED displays
on the display panel.
»If the connection fails, BT PAIR
displays on the display panel.
3 Select and play audio les or music on
your Bluetooth device.
4 To exit Bluetooth, select another source.
17 EN
MP3 player
Connect your MP3 player to play your audio
les or music.
What you need
• An MP3 player.
• A 3.5mm stereo audio cable.
1 Using the 3.5mm stereo audio cable,
connect the MP3 player to the AUDIO
IN connector on this product.
2 Repeatedly press the source button until
AUDIO IN displays on the display panel.
3 Press the buttons on your MP3 player to
select and play audio les or music.
Play-Fi multi-room
With Play-Fi built-in, your soundbar can
sync or group with multiple Play-Fi enabled
speakers for multi-room music which allows
you to listen to the same song in every room
of your house or dierent songs in dierent
dened zones. All these are controlled by
Philips Sound app. Source will be switched to
Play-Fi as long as your soundbar is selected
in the app.
To download Philips Sound app, please refer
to “Wi-Fi (Wireless operation)” section.
To learn more about Play-Fi operation,
please visit play-.com.
Chromecast(audio) /
AirPlay2 / Alexa 3PDA
Your soundbar is built-in with services
running in background which support
Chromecast(audio), AirPlay2 or Alexa 3PDA.
When Wi-Fi is connected, you can cast audio
from corresponding devices/apps at any time.
Source will be switched automatically when
respective streaming is detected.
Listen to Spotify
Use your phone, tablet or computer as a
remote control for Spotify, go to spotify.com/
connect to learn how.
18 EN
5 Settings
Adjust speaker level
Repeatedly press to enter the settings
menu, select the speakers below and press
the left and right navigation buttons to adjust
the speaker level
• SUB (subwoofer)
• CTR XX (center speaker)
• SIDE L XX (side left speaker)
• SIDE R XX (side right speaker)
Set display brightness
Repeatedly press to enter the settings
menu, select DIM and press the left and right
navigation buttons to adjust the brightness
level of the display panel on this product.
• HIGH (high)
• MID (medium)
• LOW (low)
Repeatedly press to enter the settings
menu, select DISP and press the left and
right navigation buttons to select DISP ON or
DISP OFF.
Auto standby
When playing media from a connected
device, this product automatically switches
to standby if:
• no source button is pressed for 15 minutes,
and
• no audio/video playback is detected from
a connected device.
Apply factory settings
In case of no response from this product,
you can reset this product to the default
settings programmed at the factory.
Power on, press and hold VOL +/-
buttons on the main unit simultaneously
for 8 seconds until RESET displays on the
display panel.
When the factory settings restore is
complete, the product automatically turns
19 EN
6 Update
software
To get the best features and support, update
your product with the latest software.
Update software via Wi-
Fi
Two parts in this product can be updated via
Wi-Fi & Philips Sound App.
1 Play-Fi system
2 Audio system (Firmware) – handles all
control and sound features
Play-Fi system
This part can be updated directly by Philips
Sound app. Once the product is connected
with the app, It will check and prompt
for update if a newer version software is
available. Follow the steps on screen to
complete the update. It is done over the air
and the update time requires less than 10
minutes in normal network condition.
Audio system (Firmware)
This part can be updated via the special tool
(PS Fine Tune) provided in setting menu
of Philips Sound App (settings>Fine Tune/
Update Firmware). When the update is
available, the download icon will be shown
(see the 2nd App screen capture below).
Follow the steps provided on screen to
complete the update.
B97
Caution
•During update, smartphone is required to
turn on and stay in the update screen until
the whole process is nished.
•It may take 10-30minutes and please
arrange update to be done in product
unused time.
Update via USB
Caution
• Do not turn o the power or remove the
USB ash drive when the software update
is in progress because you might damage
this product.
• The upgrade time may take around 8
minutes.
1 Check if there is the latest software
version on www.philips.com/support.
»Search for your model and click on
“Software and drivers”.
2 Download the software into a USB ash
drive.
»Unzip the downloaded le and make
sure that the unzipped folder is named
“update.zip”.
»Put the “update.zip” folder in the root
directory.
3 When turned on, plug the USB ash
drive into the USB port of this product.
4 Press and hold and VOL+ buttons
simultaneously for 3 seconds or select
UPGRADE in setting menu.
»“FW UPG” (rmware upgrade) displays
on the display panel.
5 Wait until the upgrade is completed.
»If the upgrade is complete, this product
automatically turns o and on again.
20 EN
1
~50mm/2.0"
3
3.5-4mm/0.14”-0.16”
4mm/
0.16”
>25mm/0.98”
1
790mm/31.1"
~50mm/2.0"
3
3.5-4mm/0.14”-0.16”
4mm/
0.16”
>25mm/0.98”
2
2
Mount the detachable wireless
surround speakers (Optional)
The detachable wireless surround speakers
can be mounted on the wall with the
provided mounting bracket or be raised by
using stands (not provided).
7 Wall mount
your product
Before you mount your product on the wall,
read all safety precautions. (see ‘Safety’)
Wall mount the main unit
Note
• Improper wall mounting may result in
accident, injury or damage. If you have
any query, contact Consumer Care in your
country.
• Secure the wall mount to a wall that
can support the combined weight of the
product and the wall mount.
• Before wall mount, you need not remove
the four rubber feet at the bottom of
the main unit, otherwise the rubber feet
cannot be xed back.
Screw length/diameter
Depending on the type of wall mounting this
product, make sure that you use screws of a
suitable length and diameter.
3.5-4mm/0.14”-0.16”
4mm/
0.16”
>25mm/0.98”
3.5-4mm/0.14”-0.16”
4mm/
0.16”
>25mm/0.98”
See the illustrations below on how to wall
mount this product.
1 Drill 2 holes on the wall. Use the
supplied paper template to mark 2
holes on the wall, then secure 2 suitable
screws in the holes.
2 Secure the wall bracket on the wall with
the dowels and screws.
3 Hook this product on the wall bracket.
21 EN
• Audio channel: 7.1.2
• Built-in speakers:
• Central: 2 racetracks full range drivers
• Front speaker: 4 full range drivers +
2 tweeters
+ 2 tweeters
•
•
• Rear: 2 racetrack full range drivers
(wireless)
• Dimensions (W x H x D):
1312 x 55.6 x 120 mm
• Weight: 5.97 kg
• Operating temperature: 0°C - 45°C
Subwoofer
• Power supply: 220-240 V~, 50/60 Hz
• Power consumption: 20 W
• Standby power consumption: <0.5 W
• Speaker driver: 1 x 8” subwoofer
• Impedance: 3 ohm
• Dimensions (W x H x D):
230 x 400 x 407 mm
• Weight: 9.6 kg
• Operating temperature: 0°C - 45°C
Audio codec format
• HDMI: Dolby Digital, Dolby Digital plus, Dolby
Digital EX, Dolby TrueHD, Dolby Atmos, DTS,
DTS 96/24, DTS-ES, DTS Digital Surround
(5.1-ch), DTS-HD High Resolution Audio,
DTS-HD Master Audio, DTS ES, DTS: X, IMAX
Enhanced
• HDMI eARC: Dolby Digital, Dolby Digital
plus, Dolby Digital EX, Dolby TrueHD,
Dolby Atmos, DTS, DTS 96/24, DTS-ES,
DTS Digital Surround (5.1-ch), DTS-HD
High Resolution Audio, DTS-HD Master
Audio, DTS ES, DTS: X
• Optical: Dolby Digital, Dolby Digital plus,
LPCM 2ch
• Bluetooth: SBC
• Play-Fi: MPEG4 AAC, MPEG4 M4A, MP3,
WAV, FLAC, AIFF
8 Product
specications
Note
•
change without notice.
• Total output power:
888W MAX / 450W RMS (1%THD)
• Frequency response (main unit): 150Hz-
20kHz
• Frequency response (Subwoofer): 35Hz-
150Hz
• Signal-to-noise ratio:
>65 db(CCIR) /(A-weighted)
Audio
• S/PDIF Digital audio input:
• Optical: TOSLINK
Bluetooth
•
• Bluetooth version: 4.2
• Frequency band/Output power:
2402 MHz ~ 2480 MHz / 2dBm
Wi-Fi
• Wi-Fi IEEE 802.11 a/b/g/n
• Frequency band: 2.412 - 2.472 GHz, 5.18 -
5.32GHz, 5.50 - 5.70GHz, 5.745 - 5.825GHz
• Radio frequency power transmitted: WiFi
2.4G: 17.6dBm; WiFi 5G: 16.38dBm; WiFi
5.8G: 8.07dBm
Main unit
• Power supply: Model (Philips branded AC
power adapter): NSA120EC-19063200
• Input: 100-240 V~, 50/60 Hz, 2.0 A
• Output: 19 V 6.32 A
• Power consumption: 25 W
• Standby power consumption: <0.5 W
22 EN
Bluetooth
A device cannot connect with the
soundbar.
• The device does not support the
compatible proles required for the
soundbar.
• You have not enabled the Bluetooth
function of the device. See the user
manual of the device on how to enable the
function.
• The device is not correctly connected.
Connect the device correctly.
• The soundbar is already connected with
another Bluetooth device. Disconnect the
connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
• The Bluetooth reception is poor. Move the
device closer to the soundbar, or remove
any obstacle between the device and the
soundbar.
Wi-Fi
Wi-Fi connection cannot be established.
• Check the availability of the WLAN network
on the router.
• Place the Wi-Fi router closer to this
product.
• Make sure the password is correct.
• Check the WLAN function or reboot the
modem and Wi-Fi router.
Dolby Atmos
Cannot achieve outstanding Dolby Atmos
eects.
• For non-HDMI connections (such as use of
Bluetooth, OPTICAL or AUDIO IN), limited
height surround eects are generated. See
the section of ‘Dolby Atmos’ about how to
achieve best Dolby Atmos eects.
Play-Fi
Cannot discover the Play-Fi supported
devices from the app.
• Make sure the device is connected to the
Wi-Fi.
Cannot play Play-Fi music.
Warning
• Risk of electric shock. Never remove the
casing of the product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product,
check the following points before you
request service. If you still have a problem,
get support at
www.philips.com/support
Main unit
The buttons on the main unit do not work.
• Disconnect form the power supply for a
few minutes, then connect again.
Sound
No sound from the soundbar speaker.
• Connect the audio cable from your
soundbar to your TV or other devices.
However, you do not need a separate
audio connection when:
- the soundbar and TV are connected
through HDMI ARC connection, or
- a device is connected to the HDMI IN
connector on your soundbar.
• On the remote control, select the correct
audio input.
• Make sure that the soundbar is not muted.
• Reset this product to its factory settings
(see “Apply factory settings”).
No sound from the wireless subwoofer.
• Manually connect the subwoofer to the main
un
it (see “Pair up with the subwoofer”).
Distorted sound or echo.
• If you play audio from TV through this
product, make sure that the TV is muted.
Audio and video are not synchronized.
• Press to synchronize the audio with the
video.
9 Troubleshooting
23 EN
To control this AirPlay 2–enabled speaker,
iOS 11.4 or later is required.
Use of the Works with Apple badge means
that an accessory has been designed to work
specically with the technology identied
in the badge and has been certied by
the developer to meet Apple performance
standards.
Apple® and AirPlay® are trademarks of
Apple Inc., registered in the U.S. and other
countries.
The Adopted Trademarks HDMI, HDMI
High-Denition Multimedia Interface, and
the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator,
Inc. in the United States and other countries.
The Wi-Fi CERTIFIED™ Logo is a registered
trademark of Wi-Fi Alliance®.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by MMD
Hong Kong Holding Limited is under
license. Other trademarks and trade names
are those of their respective owners.
Chromecast is a trademark of Google Inc.
Google Play, and the Google Play logo are
trademarks of Google Inc.
• Certain network service or contents available
through the device may not be accessible
in case the service provider terminates its
service.
Dolby, Dolby Vision, Dolby Atmos, and the
double-D symbol are registered trademarks
of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby
Laboratories. Condential unpublished
works.
Copyright © 2012-2020 Dolby Laboratories.
All rights reserved.
Manufactured under license from IMAX
Corporation. IMAX® is a registered trademark
of IMAX Corporation in the United States
and/or other countries. Manufactured under
license from DTS Licensing Limited. DTS,
the Symbol, DTS and the Symbol together
are registered trademarks or trademarks of
DTS, Inc. in the United States and/or other
countries.
© DTS, Inc. All Rights Reserved.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together,DTS:X, and the DTS:X
logo are registered trademarks or trademarks
of DTS, Inc. in the United States and/or other
countries.
© DTS, Inc. All Rights Reserved.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc.
(for companies headquartered in the U.S./
Japan/Taiwan) or under license from DTS
Licensing Limited (for all othercompanies).
DTS, Play-Fi, and the DTS Play-Fi logo are
registered trademarks or trademarks of DTS,
Inc. in the United States and other countries.
© 2020 DTS, Inc. ALL RIGHTS RESERVED.
Specications are subject to change without notice.
2020 © Philips and the Philips Shield Emblem are registered trademarks
of Koninklijke Philips N.V. and are used under license. This product has
been
manufactured by and is sold under the responsibility of MMD Hong Kong
Holding Limited or one of its aliates, and MMD Hong Kong Holding
Limited is the warrantor in relation to this product.
B97_10_UM_V2.0