Samsung Jet 75 Pet User Manual
Displayed below is the user manual for Jet 75 Pet by Samsung which is a product in the Stick Vacuums & Electric Brooms category. This manual has pages.
Related Manuals
Vacuum cleaner
User manual
VS15T70**** Series / VS20T75**** Series
• Before operating this unit, please read the instructions carefully.
• For indoor use only
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Contents
PREPARATION
Safety information 3
INSTALLATION
Name of the parts 13
Accessories 14
Installing the wall mount 15
Assembling the wall mount 15
Installing the wall mount 15
OPERATION
Using the vacuum cleaner 16
Using the wall mount 16
Charging the battery 17
Operating the vacuum cleaner 18
Using the accessories 19
MAINTENANCE
Maintaining the vacuum cleaner 22
When to empty the dustbin 22
Emptying the dustbin easily without causing
dust clouds 22
Emptying and cleaning the dustbin 22
Cleaning the lter 24
Cleaning the accessories 24
APPENDIX
Notes and cautions 26
Battery usage 26
Operation 27
Maintenance 29
Troubleshooting 30
Product Specication
Model VS20T75**** VS15T70****
Power 100-240 V~ 50-60Hz
Rated power consumption 550W 410W
Battery specication Lithium-ion 21.9 V, 2850 mAh,
6 cell
Lithium-ion 21.6 V, 1800 mAh,
6 cell
Charging time 3.5 hours
Cleaning
time
Handy
Approximately 6 minutes (MAX) /
Approximately 30 minutes (MID) /
Approximately 60 minutes (MIN)
Approximately 5 minutes (MAX) /
Approximately 20 minutes (MID) /
Approximately 40 minutes (MIN)
Soft Action
Brush
Approximately 9 minutes (MAX) /
Approximately 20 minutes (MID) /
Approximately 40 minutes (MIN)
Approximately 6 minutes (MAX) /
Approximately 20 minutes (MID) /
Approximately 30 minutes (MIN)
Turbo Action
Brush
Approximately 9 minutes (MAX) /
Approximately 20 minutes (MID) /
Approximately 35 minutes (MIN)
Approximately 5 minutes (MAX) /
Approximately 18 minutes (MID) /
Approximately 27 minutes (MIN)
Charging and cleaning time may differ depending on the brushes and the conditions of use.
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PREPARATION
Safety information
PREPARATION
• Before operating the appliance, please read this manual thoroughly and
retain it for your reference.
• Because the following operating instructions cover various models, the
characteristics of your vacuum cleaner may differ slightly from those
described in this manual.
Caution/Warning symbols used
WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
Other symbols used
NOTE
Indicates that the following text contains additional important information.
• For information on Samsung’s environmental commitments and product
specic regulatory obligations e.g. REACH (WEEE, Batteries) visit:
samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/
data_corner.html
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PREPARATION
Failure to meet these requirements could cause damage to the internal parts
of the vacuum and void your warranty.
If your appliance is tted with a nonrewireable BS 1363 plug it must not be
used unless an appropriately rated (ASTA approved to BS 1362) fuse is tted
in the carrier contained in the plug.
To determine the correct rating of the fuse refer to the marking on the plug.
General
• Read all instructions carefully. Before switching the vacuum on, make sure
that the voltage of your electricity supply is the same as that indicated on
the rating plate at the rear of the handy vacuum cleaner (battery contact
side).
• WARNING : Do not use the vacuum cleaner on a wet rug or oor.
• Close supervision is necessary when any appliance is used by or near
children. Do not allow the vacuum cleaner to be used as a toy. Do not
allow the vacuum cleaner to run unattended at any time. Use the vacuum
cleaner only for its intended purpose as described in these instructions.
• Do not use the vacuum cleaner without a dustbin.
• Empty the dustbin before it is full to maintain the highest efciency.
• Do not use the vacuum cleaner to pick up matches, live ashes or cigarette
butts. Keep the vacuum cleaner away from stoves and other heat sources.
Heat can deform and discolor the plastic parts of the unit.
• Avoid picking up hard, sharp objects with the vacuum cleaner as they may
damage the vacuum’s parts.
• Do not block the suction or the exhaust port.
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PREPARATION
• To avoid damage, remove the plug by grasping the plug, not by pulling
the cord.
• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children should not play with the appliance.
Children should not clean or perform maintenance on the vacuum without
adult supervision.
• Children should be supervised to ensure that they do not play with the
appliance.
• The battery must be removed from the main unit before cleaning or
performing maintenance on the vacuum.
• The use of an extension cord is not recommended.
• If your vacuum cleaner is not operating correctly, switch off the power
supply and consult an authorized Samsung service agent.
• If the supply cord is damaged, it must be replaced by the manufacturer
or its service agent or a similarly qualied person to avoid any electrical
hazards.
• Do not use to suction up water.
• Do not immerse in water for cleaning.
• Please contact Samsung or a Samsung service center for a replacement if
one is needed.
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PREPARATION
Wall mount
• Do not modify the polarized plug to t a non-polarized outlet or extension
cord.
• Do not use outdoors or on wet surfaces.
• Unplug the wall mount from the outlet when not in use and before
servicing.
• Use only the wall mount supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug.
• Do not pull or carry by the cord, use the cord as a handle, close a door on
the cord, or pull the cord around sharp edges or corners. Keep the cord
away from heated surfaces.
• Do not use extension cords or outlets with inadequately rated current.
• Do not charge a non-rechargeable battery.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the
cord.
• Do not mutilate or incinerate batteries as they will explode at high
temperatures.
• Do not attempt to open the wall mount. Repairs should be only carried out
by a qualied Samsung service center.
• Do not expose the wall mount to high temperatures or allow moisture or
humidity of any kind to come into contact with the wall mount.
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PREPARATION
Vacuum cleaner
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use without a lter in place. When servicing the unit, never put
ngers or other objects into the fan chamber in case the unit accidentally
turns on.
• Do not put any objects into openings. Do not use with any openings
blocked. Keep openings free of dust, lint, hair, and anything that may
reduce air ow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner,
etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use the vacuum cleaner in an enclosed space lled with vapours
given off by oil based paint, paint thinner, moth proong substances,
ammable dust, or other explosive or toxic vapours.
Installation
• If you have a problem with installing the wall mount, contact a Samsung
service center.
Injury or product malfunction from not installing the wall mount may not
be compensated.
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PREPARATION
Power related
WARNING
• When installing the wall mount, do not bend the battery charger with
excessive force or put heavy objects on the battery charger.
– Otherwise, electric shock or re may occur.
• If there is dust, water, etc. on a pin or contact point of the power plug,
wipe them carefully.
– Otherwise, abnormal operation or electric shock may occur.
• Do not pull the cord and do not touch the plug with wet hands.
• Do not plug the wall mount into a power source with the incorrect voltage.
Do not plug the wall mount into a multi-plug outlet or power strip. Do not
leave the battery charger lying on the oor. Attach the cord close to a
wall.
– Otherwise, electric shock or re may occur.
• Do not use a damaged power plug, battery charger, or loose power outlet.
– Otherwise, electric shock or re may occur.
• If the battery charger is damaged, have a Samsung authorized service
center replace the battery charger with a new battery charger.
– Otherwise, electric shock or re may occur.
• COMMISSION REGULATION (EU) 2019/1782
Ecodesign requirements for external power supplies :
www.samsung.com/global/ecodesign_component
Operation
WARNING
• Do not touch the charging terminal of a vacuum or wall mount with chop
sticks, metal screw drivers, forks, knives, etc.
– Otherwise, product malfunction or electric shock may occur.
• Make sure that the battery terminals of the wall mount do not come into
contact with a conductor such as a bracelet, watch, metal rod, nail, etc.
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PREPARATION
• Make sure that any liquid such as water or juice is not allowed to enter
the vacuum cleaner or the wall mount.
– Otherwise, electric shock or re may occur.
• Do not use the wall mount for other purposes.
– Otherwise, severe damage to the wall mount or re may occur.
• Do not vacuum liquid, blades, pins, embers, etc. during cleaning.
– Otherwise, abnormal operation or product damage may occur.
• Do not step on the product body or strike the product.
– Otherwise, an injury or product damage may occur.
• The brush and air outlet should not be blocked during cleaning.
– Otherwise, product malfunction or re may occur due to overheating of
the product.
• This product is intended for household use only. Do not use this product
for heavy duty cleaning, commercial cleaning, industrial cleaning, or
cleaning outdoors, especially on stone or cement. Do not use to pick up
chalk powder in and around billiard tables or in hospital aseptic rooms.
– Otherwise, abnormal operation or product damage may occur.
• Do not use the product near heating appliances such as heaters, or in
areas containing combustible sprays, or ammable materials.
– Otherwise, re or product deformation may occur.
• Before using the product, make sure that the lters are correctly inserted.
– Otherwise, dust can enter the motor inside the main body and cause
product damage. Suction force can decrease.
• If there is a gas leak or combustible spray is used, do not touch the power
outlet and open the window for ventilation.
– Otherwise, an explosion or re may occur.
• If the vacuum makes a strange sound or emits a smell or smoke, turn off
the vacuum immediately, and then contact a Samsung service center.
– Otherwise, electric shock or re may occur.
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PREPARATION
CAUTION
• Do not use the product near combustible material. Also do not use:
– In a place where a burning candle or desk lamp is placed on the oor.
– In an area where an unattended place heater is turned on or an area in
which there are unextinguished embers in a replace, in an ashtray, etc.
– In a place where there are combustible materials such as gasoline,
alcohol, thinner, ashtrays with unextinguished cigarettes, etc.
• Do not allow children to cling to or push the wall mount.
– Personal injury, product and oor damage may occur.
• When you need to store the vacuum cleaner for a short time during
cleaning, lay the vacuum on the oor.
– Otherwise, the vacuum cleaner may fall and could cause an injury or
severe product damage.
• Do not charge the product near a window, heater, toilet, bathroom, etc.
• After using the vacuum cleaner, you should store it in the wall mount or
lay it safely on the oor.
– Otherwise, the product may fall and could cause an injury or severe
product damage.
• Do not store the vacuum cleaner by leaning it against a wall or table.
• Do not use the vacuum cleaner for other than its intended purpose. (Do
not allow children to ride on or play with the product.)
– An injury or product damage may occur.
• Before plugging in or unplugging the wall mount, turn off the vacuum and
make sure that the pins of the power plug do not come into contact with
your hands.
– Otherwise, re or electric shock may occur.
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PREPARATION
• Do not step heavily on the upper part of the wet brush while using it.
– Otherwise, product damage or oor damage may occur.
• When using the vacuum cleaner, be careful not to hurt yourself on the
moving or spinning parts.
– Be careful not to suction body parts into a brush of the vacuum cleaner
(Hair, etc.).
• When cleaning the wall or ceiling, use both hands.
• Use both hands to clean with the vacuum. If you clean with one hand, you
can damage your wrist or drop the vacuum and cause an injury or damage
the vacuum.
• When assembling the vacuum, be careful not to catch your ngers or
hands in the movement fold of the handle.
• Do not use the vacuum cleaner on objects that can be easily scratched
(monitors, stainless steel appliances, etc.).
• Do not store the vacuum cleaner inside a car.
• Do not use water to clean the vacuum cleaner when in use.
• Use the vacuum cleaner in dry places only.
• Do not use the vacuum cleaner in wet places or on water.
• Do not use the vacuum cleaner to pick up spilled beverages or pet waste.
• Do not use the vacuum cleaner in direct sunlight or high heat.
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PREPARATION
Maintenance
WARNING
• Before removing foreign matter inside the vacuum, turn off the vacuum
cleaner rst.
– If the vacuum is on while you are removing the foreign matter, you can
hurt yourself or damage the vacuum.
• When cleaning the exterior of the product, turn off the product rst
and then wipe it with a dry towel. Do not spray water directly onto the
product or wipe it with volatile materials such as benzene, thinner, or
alcohol.
– If water gets into the product and an error occurs, turn off the product
and contact a Samsung service center.
• After unplugging the product, clean the wall mount.
• When cleaning the washable parts, do not use alkaline detergent, acid,
industrial detergent, air freshener, acetic acid, etc.
– Otherwise, product damage such as plastic breakage, deformation,
discoloration, printing deterioration, etc. may occur.
Washable Parts Dustbin, washable micro lter, ultra ne dust lter,
metal mesh grille lter, dry cloth
Acceptable
detergent Neutral Dish washing detergent
Prohibited
detergent
Alkaline Lox, mold cleaner, etc.
Acid Parafn oil, an emulsier, etc.
Industrial
cleaners NV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc.
Air freshener Jet spray air fresheners (coffee avor, herb, etc.)
Oils Animal oils, vegetable oils
Etc. Edible acetic acid, vinegar, glacial acetic acid, etc.
CAUTION
• Do not push the vacuum cleaner while it is stored in the wall mount.
– Personal injury, oor and product damage may occur.
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INSTALLATION
Name of the parts
INSTALLATION
01
Pipe
02
Dustbin
03
Metal mesh grille lter
04
Washable micro lter
05
Ultra ne dust lter
06
Dustbin release button
07
Display
08
Power( ) button
09
Suction power control button
10
Handle
11
Battery level indicator
12
Battery release button
13
Pipe release button
14
Brush release button
15
Vacuum charging part
16
Accessory holder
17
Battery charger
15
16
10
12
14
01
02
05
06
07
08
09
13
11
04
03
Battery Spec
VS20T75**** Series : Lithium-ion 21.9 V, 2850 mAh, 6 cell
VS15T70**** Series : Lithium-ion 21.6 V, 1800 mAh, 6 cell
Those two batteries are not compatible with each other.
17
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INSTALLATION
Accessories
Accessories may differ depending on the models.
Pipe Combination Tool Extension Crevice Tool
Battery Wall mount
(Screws: 2EA /
Screw anchors: 2EA)
Battery charger
User manual
*Mini Motorized Tool *Soft Action Brush *Turbo Action Brush
*Flexible Tool *Wet Brush /
Multi-use wet pad
*Single-use wet pad /
Attachable pad
* Optional
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INSTALLATION
Installing the wall mount
CAUTION
• Install the wall mount on a hard concrete wall.
– If it is installed on a wood or plaster wall, the product may fall.
Assembling the wall mount
12
• To disassemble the wall mount, follow steps in reverse order.
Installing the wall mount
Wall mount hole
Screws
Screw Anchors 113cm
01
03
02
04
05
01
The wall mount installation should be set
so the top of the wall mount is 113cm
from the oor.
02
Using the wall mount as a template, mark
where the screw holes will be placed.
03
Drill the holes to a depth of 50mm using
a 6mm drill bit, and put the provided
screw anchors into the hole.
04
Fix the wall mount to the wall with the
provided screws.
05
Plug in the wall mount, place the vacuum
into the wall mount, and then conrm that
the battery level indicator is displayed.
Please refer to the QR code for detailed information on the installation of the wall
mount.
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OPERATION
OPERATION
Using the vacuum cleaner
Using the wall mount
Charging
Make sure the back of the battery is
correctly placed onto the vacuum charging
part.
Check if the battery level indicator is
displayed while charging.
The battery level indicator blinks while
charging. When charging is complete, the
blinking stops and the light level dims.
Storing the accessories
Wall mount
When accessories are disassembled to be
stored, dust may fall from the suction part
of the vacuum cleaner.
After cleaning, operate in MAX mode for
10seconds.
Desk charger
Place the desk charger on a desk after
folding the accessory holders and assemble
the accessories to the holders as shown in
the picture.
If the Extension Crevice Tool is inserted
rst, the accessory holders can be folded
more easily.
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OPERATION
Charging the battery
When the battery level indicator is at its lowest level and blinks( ) charge the battery.
When charging the vacuum, make sure the connection part of the wall mount is correctly
connected.
The vacuum cleaner cannot be used while it is charging.
CAUTION
• Before ejecting the battery, the product must be turned off. (If the battery is forcibly ejected
while the vacuum is operating, the vacuum can malfunction.)
• Be careful not to drop the battery. If you do, you can injure yourself or damage the battery.
Ejecting the battery
Press the battery release button at the rear of
the handle to eject the battery.
‘Click’
Re-inserting the battery
Push the battery to the end until you hear it
click.
Charging with a desk charger
• Charge the battery at the desk charger.
• Push the battery in rmly.
• Check if the battery level indicator is
displayed while charging.
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OPERATION
Operating the vacuum cleaner
When the brush clings to the oors such as a carpet, a mat, bedding, etc. or does not spin
properly, change the suction power to ‘MIN’ or ‘MID’ mode.
Power ( ) on / off
When pressing the power button, the vacuum
cleaner starts operation in ‘MID’ mode.
• When the wet brush is assembled,
operation starts in ‘WET’ mode.
Controlling suction power
You can control the suction power of the
vacuum cleaner.
• + button: Increases suction power.
• - button: Decreases suction power.
The suction power control button does not
work in ‘WET’ mode.
01
04
02
03
05
Checking the display
01
Clogged: When the dustbin, pipe, or
suction part is clogged
02
Spinning brush stuck: When a foreign
matter is clogged at the spinning brush
If the overheating prevention device of
the motor works, the spinning brush stuck
display will not turn on.
03
No Filter: When the washable micro lter
is not assembled correctly
04
Suction power: Displays current suction
power.
05
Wet brush cleaning mode: When the wet
brush is assembled
If the display above 01, 02, or 03 blinks a
few times and the vacuum cleaner stops
operation, please take action by referring
to the maintenance part of this manual.
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OPERATION
Using the accessories
If the vacuum operates with the spinning brush not working, check whether the brush gets
excessive force or clogged with a foreign matter. (Please refer to the troubleshooting part of
this manual.)
Disassembling the accessories
• When disassembling the pipe, press the
release button at the rear of the pipe.
• Before disassembling the accessories,
operate in MAX mode for more than
10seconds to remove foreign matter
remained in the accessories.
• When disassembling the brush, press the
release button at the rear of the brush.
‘Click’
Soft Action Brush
Use to clean a oor (wood and linoleum).
‘Click’
Turbo Action Brush
Use the Turbo Action Brush to clean various
oor conditions at home, it is also suitable to
clean carpet.
‘Click’
Mini Motorized Tool
Use to clean bedding.
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OPERATION
2
1
‘Click’
Combination Tool
Use to remove dust from curtains, furniture,
sofas, etc.
2
1
‘Click’
Extension Crevice Tool
Use to remove dust in grooves of window
frames, chinks, corners, etc.
‘Click’
Flexible Tool
Use to clean the places hard to reach such as
upper or rear parts of furniture or ceilings.
NOTE
• The Flexible Tool can be connected to the
Combination Tool and Extension Crevice
Tool.
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OPERATION
Velcro side
Single-use
wet pad
Multi-use
wet pad
<Back><Front>
Using the single-use wet pad
Using the multi-use wet pad
1
2
3
‘Click’
‘Click’
Attachable pad
Velcro Spin disk
Wet Brush
Use to clean a oor with a wet pad (wood and
linoleum).
The Wet Brush does not have a dust suction
function.
When attaching the wet pad, make sure the
pad is in the center of the spin disk.
Using the multi-use wet pad
Attach the multi-use wet pad to the spin disk.
Using the single-use wet pad
Attach the attachable pad to the spin disk
and attach the single-use wet pad on top
of it .
When using the single-use wet pad, make
sure the direction of the attachable pad is
correct. Velcro side is the front side.
After using the single-use wet pad, discard
the pad.
If you use the single-use wet pad without
the attachable pad, cleaning performance
can be degraded.
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MAINTENANCE
Maintaining the vacuum cleaner
MAINTENANCE
When to empty the dustbin Emptying the dustbin easily
without causing dust clouds
Emptying and cleaning the dustbin
1
2
1
2
Filter handle
After pressing the dustbin release button,
pull the dustbin in the direction of the
arrow.
Pull the washable micro lter out by holding
the lter handles inside the washable micro
lter.
For detailed information, please refer to the QR code.
CAUTION
• Before cleaning the vacuum cleaner, turn it off.
• When the dustbin or lter is lled with dust, the vacuum cleaner may stop due to the
overheating prevention device of the motor.
• You should clean the dustbin or lter before it becomes completely full (Max sign).
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MAINTENANCE
3
2
3
1
4
While pressing the button, turn the
dustbin cover and remove it from the
dustbin.
Remove the dust on the metal mesh grille
lter with the combination tool.
Do not pull the rubber attached to the
metal mesh grille lter.
5 6
‘Click’
After emptying the dustbin, clean it and dry
in the shade.
When heat is applied, product malformation
may occur.
Reassemble the dustbin cover aligning the
dustbin release button with the groove of
dustbin.
7 8
2
1
‘Click’
Put the washable micro lter in the dustbin
cover by tting in grooves of the dustbin
cover.
Assemble the dustbin to the vacuum in the
order shown in the image by pushing it until
you hear it click.
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MAINTENANCE
Cleaning the lter
• To maintain the best performance of the lter, remove the dust on the lter frequently and
clean the lter with water once a month.
– After cleaning, dry completely for more than 24 hours in the shade before use.
– When heat is applied, product malformation may occur.
Washable micro lter
1 2
Ultra ne dust lter
1 2 3
When assembling, turn the lter until the line below the lock image is not visible.
Cleaning the accessories
Mini Motorized Tool Extension Crevice Tool / Pipe
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MAINTENANCE
Soft Action Brush
1 2
3 4
‘Click’
NOTE
• When foreign matter remains on the brush,
remove it with a wet tissue or a dry cloth.
CAUTION
• Do not clean the spinning brush and suction
part with water.
• Do not use the Soft Action Brush to remove
moisture such as spilt liquid and pet’s
waste.
Turbo Action Brush
1 2
34
‘Click’
• If the foreign matter is not removed, use a
scissors to remove it.
NOTE
• If a cloth or other foreign matter is
vacuumed up and tangled with the spinning
brush (drum), the spinning brush will stop
working to protect the brush motor. After
cleaning the brush, turn the power off and
then on again.
• If a brush does not work after cleaning,
turn the power off and then on again.
• When cleaning the brush, be careful not to
catch your ngers in the fold of the brush.
Wet Brush
1 2
3 4
NOTE
• If the spinning brush does not work even
after cleaning the Soft Action Brush and
Wet Brush, the overheating prevention
device of the brush motor might be in
operation. Wait 30 minutes or more to cool
the motor and operate again.
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APPENDIX
Battery usage
NOTE
• If your vacuum cleaner does not work after you charge the battery,
change the battery. If it still does not work with the new battery, contact a
Samsung service center.
• When you purchase a battery in a Samsung service center, check for the
genuine Samsung logo on the battery ( ) and the battery name
(VS20T75**** Series: VCA-SBT90 / VS15T70**** Series: VCA-SBT90E).
CAUTION
• Do not disassemble the battery or the wall mount.
• Do not apply heat to the battery and do not put the battery in a re.
• As the battery is manufactured only for this product, do not use the
battery for other electronic appliances or other purposes.
• Removing the battery during operation may cause product malfunction.
• If the battery is removed while the vacuum cleaner motor is operating,
the battery may not work for 30seconds after being re-attached for
safety reasons.
• Battery charging time and usage time may shorten with increased battery
use. When the battery no longer charges or runs down quickly, replace the
exhausted battery with a new one.
• Use only the wall mount and batteries provided by the manufacturer.
• Before inserting the battery, conrm that the battery is being inserted in
the correct direction and orientation.
• When discarding a dead battery, put it into a battery collection box for
recycling.
• If you are not going to use your vacuum cleaner for a long time, detach
the battery from the vacuum.
Notes and cautions
APPENDIX
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APPENDIX
• When attaching the battery to the vacuum, insert it until you hear a click.
This assures that the battery is rmly attached.
– Otherwise, the battery may fall and could cause product damage or
injury.
• Do not drop or strike the battery or subject it to a sudden shock.
• Do not disassemble the battery and make sure that you do not create a
short circuit across the plus (+) and minus (-) terminals.
• Leaks from battery cells can occur under extreme usage or temperature
conditions. If the liquid gets on your skin, wash the affected area quickly
with water. If the liquid gets into your eyes, ush them immediately with
clean water for a minimum of 10minutes. Seek medical attention.
• To protect the motor and battery, the vacuum cleaner may not operate
when the temperature is lower than 5°C or higher than 45°C.
Operation
NOTE
• If excessive force is applied to a brush or foreign matter is caught in the
spinning brush (drum), the brush may stop working to protect the motor
or vacuum. Turn the vacuum off, remove the foreign matter, and then turn
the vacuum on. If the vacuum does not start, turn it off and then on again.
• Static electricity may occur depending on the humidity, temperature,
or oor material, etc. in your home. If it happens repeatedly, contact a
Samsung service center.
• Please charge the battery fully:
– Before using a newly purchased battery for the rst time or if you
haven’t used the battery for a long time.
– When the battery level indicator is on the lowest indication and blinks.
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APPENDIX
• If you are not going to use the vacuum for a long period of time or
you’re going to be away from home for a long period of time, unplug the
wall mount, and then detach the wall mount from the battery. When the
battery is not being charged and not being used, it will slowly discharge.
• When the battery level is low, recharge it. If the level of the battery
remains low for a long period of time, it can cause the performance of the
battery to degrade.
• Clean the multi-use wet pad of the wet brush gently with hands by using
a washing soap.
• If the wet pad is exposed to heat or softener, it may be modied and
product performance can be degraded.
• The multi-use wet pad can be cleaned using a washing machine. However,
if it is boiled, the pad may be modied or discolored and product
performance can be degraded.
• Use a genuine wet pad of Samsung Electronics for wet brush.
• If the wet brush is used without a wet pad, any product malfunction will
not be covered by warranty and a service fee will be charged.
• When you purchase an additional multi-use wet pad for the wet brush,
contact a Samsung service center.
• When you purchase an additional single-use wet pad, check the model
name VCA-SPA90.
CAUTION
• When the spinning brush (drum) inside a brush is working, do not touch
the brush.
– Otherwise, your hand can be caught and it may cause an injury.
• Before using the wet brush, detach the wet pad and put some water on it,
then reattach it to the spin disk.
• Do not use the vacuum cleaner on items that can be scratched (TV and
monitor screens, etc.)
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APPENDIX
Maintenance
NOTE
• Sometimes the wheel of a brush can scratch the oor. Before using the
vacuum cleaner, check the status of the wheels of the brush.
– If there is foreign matter on the wheel of the brush which cannot be
removed easily, contact a Samsung service center.
• If the inner part of the wet brush is clogged with a large foreign matter,
spinning speed decreases or stops.
CAUTION
• Storing the vacuum cleaner in sunlight for long hours may cause parts of
the vacuum to deform or discolor. Therefore, after cleaning the parts of
the vacuum cleaner, dry them in the shade.
• Do not clean the brush of the vacuum cleaner with water. Cleaning it with
water can cause the brush to deform or discolor.
• Before cleaning the wall mount, you must unplug the wall mount.
• If you notice a continuous reduction in suction or the vacuum cleaner
overheats abnormally, replace the ultra ne dust lter.
• After cleaning <a dustbin>, <a metal mesh grille lter>, or <a washable
micro lter> with water, dry in the shade.
– When heat is applied, product malformation may occur.
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APPENDIX
Troubleshooting
Before calling for service, review the problems and solutions below. If none of the suggested
solutions resolve your problem, please visit our website at www.samsung.com or call Samsung
Customer Care. Note that you will be charged for any service calls in which no defects were
found.
Problems Solutions
The vacuum cleaner does
not work.
• Check the battery level and charge the battery.
• Check whether the product is turned off, and then press the
power button to turn it on.
• Check whether the pipe, dustbin or brush is blocked.
• Check whether the washable micro lter is inserted correctly.
• If the vacuum has not been used for a long time, charge the
battery.
• If the battery dies, replace the battery.
Suction force decreases
suddenly and the vacuum
makes a vibrating sound.
• Check whether a brush, dustbin or pipe is clogged with foreign
matter and remove it.
• Check whether the pipe, dustbin is fully lled with dust. If it is,
empty the bin.
• Check whether the lter is dirty. If it is, clean the lter.
The vacuum cleaner
cannot be charged.
• Conrm that the voltage provided to the wall mount matches
the requirements of the wall mount.
• Check if the vacuum cleaner is turned on, and then check if the
LED of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal.
Remove any foreign matter with a cotton swab or soft cloth.
The spinning brush (drum)
inside a brush does not
work.
• When the spinning brush stuck display is turned on, turn off the
vacuum and check whether the brush is clogged with foreign
matter. If so, remove the foreign matter and restart the vacuum.
• Check if the vacuum cleaner is turned on and then turn it off
and on again.
– For the Soft Action Brush and Wet brush, if the overheating
prevention device of the brush motor operates, it may take
about 30minutes to cool the motor.
An odor is coming from
the air outlet or lter of
the vacuum cleaner.
• Empty the dustbin and clean the lters frequently.
– As your vacuum cleaner is a new product, it may have a slight
odor for the rst 3 months after purchase.
– If you use the vacuum cleaner frequently, accumulated dirt in
the dustbin or dust on the lter may generate an odor.
• Replacement lters are available at your local Samsung service
agent.
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APPENDIX
Problems Solutions
Cleaning is nished but
small dust particles come
out of the brush.
• After cleaning, operate the vacuum for 10 seconds or more to
suction up the small dust particles.
Vacuum cleaner stops
operation during cleaning.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions.
– When the vacuum operates with a full dustbin.
– When the vacuum operates with suction part or brush
clogged.
– When the Extension Crevice Tool is used for long hours.
• After correcting the cause of the problem, turn the product
on again. (This case may differ depending on the ambient
temperature.)
Static electricity occurs
when cleaning a thick and
soft mat.
• Materials of a mat (childcare center mat, noise prevention mat
for between oors, etc.) may cause the static electricity.
– Move the brush on a normal oor for a while and clean again,
then the static electricity should disappear.
• This Vacuum cleaner is approved the following.
– The Low Voltage Directive 2014/35/EU
– The EMC Directive 2014/30/EU
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If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
Country Customer Care Center Web Site
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support
DJ68-00837E-01
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