Table of Contents
APC AP9630 User Manual
Displayed below is the user manual for AP9630 by APC which is a product in the Network Cards category. This manual has pages.
Related Manuals
Installation Manual
UPS Network Management Card 2
AP9630, AP9631, AP9635
990-3404D-001
Publication Date: October 2015
Schneider Electric IT Corporation Legal
Disclaimer
The information presented in this manual is not warranted by the Schneider
Electric IT Corporation to be authoritative, error free, or complete. This
publication is not meant to be a substitute for a detailed operational and site
specific development plan. Therefore, Schneider Electric IT Corporation
assumes no liability for damages, violations of codes, improper installation,
system failures, or any other problems that could arise based on the use of
this Publication.
The information contained in this Publication is provided as is and has been
prepared solely for the purpose of evaluating data center design and
construction. This Publication has been compiled in good faith by Schneider
Electric IT Corporation. However, no representation is made or warranty
given, either express or implied, as to the completeness or accuracy of the
information this Publication contains.
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This manual is available in English on the APC Web site (www.apc.com).
Dieses Handbuch ist in Deutsch auf der APC Webseite (www.apc.com)
verfügbar.
Данное руководство на русском языке доступно на сайте APC
(www.apc.com )
本マニュアルの日本語版は APC ウェブサイト (www.apc.com)
からダウンロードできます。
在 APC 公司的网站上 (www.apc.com) 有本手册的中文版。
This manual is available in English on the enclosed CD.
Dieses Handbuch ist in Deutsch auf der beiliegenden CD-ROM verfügbar.
Данное руководство на русском языке имеется на прилагаемом
компакт-диске.
本マニュアルの日本語版は同梱の CD-ROM からご覧になれます。
您可以从包含的 CD 上获得本手册的中文版本。
Contents
Installation Manual i
Preliminary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Devices in which you can install the NMC 2 . . . . . . . . . . . . 2
Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Language Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation in a UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How to install the card for different UPS models . . . . . . . . . 5
Step 1: Install the Network Management Card . . . . . . . . . . 5
Step 2: Configure the Network Management Card . . . . . . . 6
Expansion/Triple Chassis Installation . . . . . . . . . . . . . . . . . . . . . 7
When to use an Expansion Chassis . . . . . . . . . . . . . . . . . . 7
When to use the AC adapter (AP9505) . . . . . . . . . . . . . . . . 7
Step 1: Disconnect the chassis from all power . . . . . . . . . . 7
Step 2: Install the Network Management Card . . . . . . . . . . 8
Quick Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TCP/IP configuration methods . . . . . . . . . . . . . . . . . . . . . . . 9
Device IP Configuration Utility . . . . . . . . . . . . . . . . . . . . . . 10
DHCP and BOOTP configuration . . . . . . . . . . . . . . . . . . . . 10
Local access to the command line interface . . . . . . . . . . . 13
Remote access to the command line interface . . . . . . . . . 14
Command line interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
.INI file utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
UPS User Interface Display . . . . . . . . . . . . . . . . . . . . . . . . 16
How to Recover from a Lost Password . . . . . . . . . . . . . . . . . . . 17
How to Access a Configured Network Management Card . . . . 18
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ii
Installation Manual
Command Line Interface access - Telnet, SSH and Dial-in
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Simple Network Management Protocol (SNMP) . . . . . . . . 19
FTP and SCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manage the security of your system . . . . . . . . . . . . . . . . . 20
How to Install Multiple Management Cards . . . . . . . . . . . . . . . . 21
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before you start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Two models of expansion chassis . . . . . . . . . . . . . . . . . . . 22
Installing cards in an expansion chassis . . . . . . . . . . . . . . 22
Installing cards in an expansion chassis set up serially . . . 22
Installing cards in a Symmetra UPS . . . . . . . . . . . . . . . . . 23
Specifications AP9630, AP9631 . . . . . . . . . . . . . . . . . . . . . . . . . 25
Specifications AP9635 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1Installation Manual
Preliminary Information
Features
The AP9630 Network Management Card:
• Provides UPS control and self-test scheduling features.
• Provides data and event logs.
• Enables you to set up notifications through event logging, e-mail, Syslog
and SNMP traps.
• Provides support for PowerChute® Network Shutdown.
• Supports using a Dynamic Host Configuration Protocol (DHCP) or
BOOTstrap Protocol (BOOTP) server to provide the network (TCP/IP)
values of the NMC 2.
• Supports using the Schneider Electric Remote Monitoring Service (RMS).
• Provides the ability to export a user configuration (.ini) file from a
configured card to one or more unconfigured cards without converting the
file to a binary file.
• Provides a selection of security protocols for authentication and encryption.
• Communicates with StruxureWare Data Center Expert or StruxureWare
Operations.
• Supports Modbus TCP/IP.
The Schneider Electric UPS Network Management Cards (AP9630,
AP9631 and AP9635) discussed in this document are Web-based, IPv6
Ready products. Devices with the NMC installed can be managed using
multiple open standards such as:
Hypertext Transfer Protocol
(HTTP) Secure SHell (SSH)
Simple Network Management
Protocol versions 1, 2c and 3
Hypertext Transfer Protocol over
Secure Sockets Layer (HTTPS)
File Transfer Protocol (FTP) Secure Copy (SCP)
Telnet Syslog
RADIUS Modbus
Installation Manual 2
The AP9631 Network Management Card includes all AP9630 Network
Management Card features and the following:
• Provides two USB ports, which support upgrading the NMC 2 firmware
from a USB flash drive.
• Supports two universal input/output ports, to which you can connect:
– Temperature (AP9335T) or temperature/humidity sensors
(AP9335TH)
– Relay input/output connectors that support two input contacts and one
output relay (using the AP9810 Dry Contact I/O Accessory, which is
an optional add-on)
The AP9635 Network Management Card includes all AP9630 Network
Management Card features and the following:
• Provides two USB ports, which support upgrading the NMC 2 firmware
from a USB flash drive.
• Supports one universal input/output port, to which you can connect:
– Temperature (AP9335T) or temperature/humidity sensors
(AP9335TH)
– Relay input/output connectors that support two input contacts and one
output relay (using the AP9810 Dry Contact I/O Accessory, which is
an optional add-on)
• Supports Out of Band Management, with dial-in access via modem to the
Management Card’s Console Interface.
• Supports Modbus RTU via the serial RS485 port, in addition to Modbus
TCP/IP.
Devices in which you can install the NMC 2
The Network Management Card 2 can be installed in any compatible device that has
a Smart Slot, including:
• Any Smart-UPS® UPS
• Any Symmetra® UPS - the Symmetra PX 250 or Symmetra PX 500 UPS
are compatible with AP9635 only.
• MGE
® Galaxy® 300, 3500, or 7000
• Expansion Chassis (AP9600)*
• Triple Expansion Chassis (AP9604)*
3Installation Manual
*The Single or Triple Expansion Chassis are only compatible with UPS
that have a DB9 serial port. They are only compatible with following
UPS models: SURT, SURTA, Symmetra® Power Array/RM/LX/PX
(excluding PX 250/500), SU, SUA, and SUM.
To view the full list of compatible UPS in which an NMC 2 can be
installed, see Knowledge Base article FA237786 on the APC website.
Related documents
The Network Management Card Utility CD contains the following documentation:
• UPS Network Management Card 2 User Guide
• UPS Network Management Card 2 Command Line Interface Guide
• UPS Network Management Card 2 Modbus Documentation Addendum
(AP9635 only)
• UPS Network Management Card 2 Modbus Register Maps
• Network Management Card Upgrade Utilities
• Security Handbook
• PowerNet® Management Information Base (MIB) Reference Guide
• Declaration of Conformity
Inventory
The Network Management Card package includes the following items:
• This Installation Manual
• UPS Network Management Card 2 Modbus Documentation Addendum
(AP9635 only)
• UPS Network Management Card 2
• UPS Network Management Card 2 Utility CD
• Serial configuration cable (940-0299)
• Temperature sensor (AP9335T)—AP9631 and AP9635 Network
Management Cards only
• Network Management Card quality assurance test slip
• Warranty registration form
Installation Manual 4
The quality assurance test slip contains the MAC address that you may
need when performing the procedures in “Device IP Configuration
Utility” on page 10. You can also find the MAC address on the bottom
of your NMC 2.
Disclaimer
Schneider Electric is not responsible for damage sustained during reshipment of this
product.
The Network Management Card 2 (NMC 2) is sensitive to static
electricity. When handling the NMC 2, touch only the end plate while
using one or more of these electrostatic-discharge devices (ESDs):
wrist straps, heel straps, toe straps, or conductive shoes.
Please recycle
The shipping materials are recyclable. Save them for later use, or
dispose of them appropriately.
Management products, including the NMC 2, contain removable,
lithium coin-cell batteries. When discarding these batteries, you must
follow local rules for recycling.
Language Packs
If the language you want to use with the NMC 2 Web interface is not
available, you should download a language pack. See “Adding and
Changing Language Packs” in the User Guide. (Language packs are not
available for all UPS devices).
5Installation Manual
Installation in a UPS
How to install the card for different UPS models
To view the full list of compatible UPS in which an NMC 2 can be
installed, see Knowledge Base article FA237786 on the APC website.
Only the AP9635 NMC 2 can be installed in a Symmetra PX 250 or
Symmetra PX 500 UPS.
In a Symmetra UPS that uses more than one management product, you
must install the management products in the correct order for them to
operate properly.
See “How to Install Multiple Management Cards” on page 21.
Step 1: Install the Network Management Card
You do not need to turn off power to install the NMC 2 in a supported
Smart-UPS, Galaxy or Symmetra UPS. If you want to turn off your
UPS before installing the Network Management Card, see the
Knowledge Base on the support page of the www.apc.com website and
search for FA156132 (the ID of the relevant article).
The NMC 2 is sensitive to static electricity. When handling the NMC
2, touch only the end plate while using one or more of these
electrostatic-discharge devices (ESDs): wrist straps, heel straps, toe
straps, or conductive shoes.
For the location of the UPS card slot, see the UPS documentation.
1. Locate the UPS card slot.
2. Use the same screws that hold the slot cover in place to secure the NMC 2
in the UPS card slot.
Installation Manual 6
3. Connect a network interface cable to the 10/100Base-T network connector
on the NMC 2.
When the network interface cable is connected, the NMC will attempt to obtain an
IP address via DHCP. See “TCP/IP configuration methods” on page 9.
Step 2: Configure the Network Management Card
See “Quick Configuration” on page 9.
mph0460a
7Installation Manual
Expansion/Triple Chassis Installation
When to use an Expansion Chassis
Use an Expansion Chassis or a Triple Expansion Chassis if the UPS has no card slot
available.
The Single (AP9600) or Triple Expansion Chassis (AP9604) are only
compatible with UPS models that have a DB9 serial port. They are
compatible with following UPS models only: SURT, SURTA,
Symmetra® Power Array/RM/LX/PX (excluding PX 250/500), SU,
SUA, and SUM.
When you install the UPS Network Management Card 2 (NMC 2) in the chassis, the
NMC 2 communicates with the UPS through the cable connection between the
chassis and the UPS.
When to use the AC adapter (AP9505)
Use the optional AC adapter with a chassis under the following circumstances:
• To connect the chassis to an independent AC input so that the NMC 2 can
continue to operate if the UPS is turned off or not operating.
•To provide the management products mounted in a Triple Expansion
Chassis with more current than the UPS can provide through the UPS-to-
chassis cable.
A Smart-UPS or Symmetra UPS can provide up to 200 mA.
See the chapter entitled “Power Considerations” in the AP9604
Installation Guide for more information on when to use the AC
adapter, available on the APC website www.apc.com.
For information about the current requirements for management
products, see “How to Install Multiple Management Cards” on
page 21.
Step 1: Disconnect the chassis from all power
Make sure that the Expansion Chassis or Triple Expansion Chassis is disconnected
from any power source:
1. Disconnect the chassis cable from the UPS.
2. If the chassis uses an AC adapter (AP9505), disconnect that adapter from
the chassis.
Installation Manual 8
Step 2: Install the Network Management Card
If the UPS uses multiple management products, you must install them in the correct
order for them to operate properly.
See “How to Install Multiple Management Cards” on page 21.
The UPS Network Management Card (NMC 2) is sensitive to static
electricity. When handling the NMC 2, touch only the end plate while
using one or more of these electrostatic-discharge devices (ESDs):
wrist straps, heel straps, toe straps, or conductive shoes.
If a cable is connected to the serial port at the UPS or chassis, stop the APC service
that uses that serial connection, and disconnect the cable.
1. If you are installing a chassis, connect the chassis to the UPS serial port.
2. Use the same screws that hold the expansion slot cover in place to secure
the NMC 2 in the chassis slot.
3. Connect a network interface cable to the 10/100Base-T network connector
on the front panel of the NMC 2.
4. If you are using the AC Adapter (AP9505), connect the adapter to the
chassis. Then connect the adapter to an independent AC input so that the
NMC 2 can continue to operate if the UPS is turned off or not operating.
5. If you disconnected a cable in step 1, reconnect that cable to the serial port
at the chassis, and restart the associated APC service.
6. See “Quick Configuration” on page 9.
mph0459a
9Installation Manual
Quick Configuration
Overview
Disregard the procedures described in this chapter if you have
StruxureWare Data Center Expert as part of your system. See the
documentation for your StruxureWare device for more information.
You must configure the following TCP/IP settings before the UPS Network
Management Card (NMC 2) can operate on a network:
• IP address of the NMC 2
• Subnet mask
• Default gateway
If a default gateway is unavailable, use the IP address of a computer that
is located on the same subnet as the NMC 2 and that is usually running.
The NMC 2 uses the default gateway to test the network when traffic is
very light.
Do not use the loopback address (127.0.0.1) as the default gateway
address for the NMC 2. It disables the card and requires you to reset
TCP/IP settings to their defaults using a local serial login.
See “Watchdog Features” in the “Introduction” of the NMC 2 User
Guide on the APC website for more information about the watchdog
role of the default gateway.
TCP/IP configuration methods
Use one of the following methods to define the TCP/IP settings needed by the
Network Management Card for IPv4:
• “Device IP Configuration Utility” on page 10
• “DHCP and BOOTP configuration” on page 10
• “How to Recover from a Lost Password” on page 17
• Networked computer:
– “Local access to the command line interface” on page 13
– “Remote access to the command line interface” on page 14
Installation Manual 10
Device IP Configuration Utility
The Device IP Configuration Utility can discover Network Management Cards
(NMC 2) that do not have an IP address assigned. Once discovered, you can
configure the IP address settings for the cards.
You can also search for devices already on the network by entering an IP range to
define the search. The Utility scans the IP addresses in the defined range and
discovers cards that already have a DHCP-assigned IP address.
For detailed information on the Utility, see the Knowledge Base on the
support page of the www.apc.com website and search for FA156064
(the ID of the relevant article). To use the DHCP Option 12 (AOS 5.1.5
or higher), see Knowledge Base ID FA156110.
System requirements. The Utility runs on Microsoft Windows 2000, Windows
Server® 2003, Windows Server 2012 and on both 32- and 64-bit versions of
Windows XP, Windows Vista, Windows 2008, Windows 7, Windows 8 and
Windows 10 operating systems.
This utility supports cards that have firmware version 3.0.x or higher and is for IPv4
only.
Installation. To install the Utility from the Utility CD:
1. If autorun is enabled, the user interface of the CD starts when you insert the
CD. Otherwise, open the file contents.htm on the CD.
2. Click Device IP Configuration Utility and follow the instructions.
To install the Utility from a downloaded executable file:
1. Go to www.apc.com/tools/download.
2. Filter by Software Upgrades - Wizards and Configurators.
3. Select and download the Network Management Device IP Configuration
Utility.
4. Open the folder where you downloaded the Utility, and run the executable
file.
When installed, the Utility is available through the Windows “Start Menu” option.
DHCP and BOOTP configuration
The default TCP/IP configuration setting, DHCP, assumes that a properly
configured DHCP server is available to provide TCP/IP settings to Network
Management Cards. You can also configure the setting for BOOTP.
11 Installation Manual
A user configuration (.ini) file can function as a BOOTP or DHCP boot
file. For more information, see the TCP/IP configuration section of the
Network Management Card User’s Guide, available from the Utility CD
or the APC Web site, www.apc.com.
If neither of these servers is available, see “Device IP Configuration
Utility” on page 10, “Local access to the command line interface” on
page 13, “Remote access to the command line interface” on page 14 or
“UPS User Interface Display” on page 16 to configure the needed TCP/
IP settings.
BOOTP. For the Network Management Card to use a BOOTP server to configure
its TCP/IP settings, it must find a properly configured RFC951-compliant BOOTP
server.
In the BOOTPTAB file of the BOOTP server, enter the Network Management
Card’s MAC address, IP address, subnet mask, and default gateway, and, optionally,
a bootup file name. Look for the MAC address on the bottom of the Network
Management Card or on the Quality Assurance slip included in the package.
When the Network Management Card reboots, the BOOTP server provides it with
the TCP/IP settings.
• If you specified a bootup file name, the Network Management Card
attempts to transfer that file from the BOOTP server using TFTP or FTP.
The Network Management Card assumes all settings specified in the bootup
file.
• If you did not specify a bootup file name, you can configure the other
settings of the Network Management Card remotely through its Web
interface or command line interface; the user name and password are both
apc, by default.
To create a bootup file, see your BOOTP server documentation.
Installation Manual 12
DHCP. You can use an RFC2131/RFC2132-compliant DHCP server to configure
the TCP/IP settings for the Network Management Card (NMC 2).
This section summarizes the NMC’s communication with a DHCP
server. For more detail about how a DHCP server can configure the
network settings for a Network Management Card, see the NMC 2
User’s Guide on the Utility CD or on the website.
1. The NMC 2 sends out a DHCP request that uses the following to identify
itself:
– A Vendor Class Identifier (APC by default)
– A Client Identifier (by default, the MAC address of the NMC 2)
– A User Class Identifier (by default, the identification of the
application firmware installed on the NMC 2)
2. A properly configured DHCP server responds with a DHCP offer that
includes all the settings that the NMC 2 needs for network communication.
The DHCP offer also includes the Vendor Specific Information option
(DHCP option 43). The NMC 2 can be configured to ignore DHCP offers
that do not encapsulate the APC cookie in DHCP option 43 using the
following hexadecimal format. (The card does not require this cookie by
default).
Option 43 = 01 04 31 41 50 43
where
– the first byte (01) is the code
– the second byte (04) is the length
– the remaining bytes (31 41 50 43) are the APC cookie.
See your DHCP server documentation to add code to the Vendor
Specific Information option.
The NMC 2 Web interface has options to utilize vendor-specific data to
require the DHCP server to provide an “APC” cookie which will supply
information to the NMC 2. See the User’s Guide for information.
13 Installation Manual
Local access to the command line interface
For local access, use a computer that connects to the Network Management Card
through the serial port to access the command line interface:
1. Select a serial port at the computer, and disable any service that uses that
port.
2. Connect the provided serial cable (part number 940-0299) from the selected
port on the computer to the configuration port at the NMC.
3. Run a terminal program (e.g. 3rd party terminal emulator programs like
HyperTerminal, PuTTY, or Tera Term) and configure the selected port
for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save
the changes.
4. Press ENTER, repeatedly if necessary, to display the User Name prompt.
5. Use apc for the user name and password.
See “Command line interface” on page 15 to finish the configuration.
Installation Manual 14
Remote access to the command line interface
From any computer on the same network as the Network Management Card, you
can use ARP and Ping to assign an IP address to the Network Management Card,
and then use Telnet to access its command line interface and configure the other
TCP/IP settings.
After the Network Management Card has its IP address configured, you
can use Telnet, without first using ARP and Ping, to access that Network
Management Card.
1. Use the MAC address of the Network Management Card in the ARP
command to define the IP address.
Note: Look for the MAC address on the bottom of the Network
Management Card or on the Quality Assurance slip included in the package.
For example, to define 156.205.14.141 as the IP address of a Network
Management Card with 00 c0 b7 63 9f 67 as its MAC address, use one of
the following commands:
– Windows command format:
arp -s 156.205.14.141 00-c0-b7-63-9f-67
– LINUX command format:
arp -s 156.205.14.141 00:c0:b7:63:9f:67
2. Use Ping with a size of 113 bytes to assign the IP address defined by the
ARP command. For the IP address defined in step 1, use one of the
following commands:
– Windows command format:
ping 156.205.14.141 -l 113
– LINUX command format:
ping 156.205.14.141 -s 113
3. Use Telnet to access the Network Management Card at its newly assigned
IP address. For example:
telnet 156.205.14.141
4. Use apc for both user name and password.
See “Command line interface” on page 15 to finish the configuration.
15 Installation Manual
Command line interface
After you log on at the command line interface, as described in “Local access to the
command line interface” on page 13 or “Remote access to the command line
interface” on page 14, you can manually configure network settings.
1. Contact your network administrator to obtain the IP address, subnet mask,
and default gateway for the Network Management Card.
2. Use this command to configure network settings. (Text in italics indicates a
variable.)
tcpip
-i yourIPaddress
-s yourSubnetMask
-g yourDefaultGateway
For each variable, type a numeric value that has the format
xxx.xxx.xxx.xxx.
The command can be entered on one line. For example, to set a system IP
address of 156.205.14.141, a Subnet Mask of 255.255.255.0 and a default
gateway of 156.205.14.1, type the following command and press ENTER:
tcpip -i 156.205.14.141 -s 255.255.255.0 -g 156.205.14.1
3. Type reboot. The Network Management Card restarts to apply the
changes.
.INI file utility
You can use the .INI file export utility to export .INI file settings from configured
NMCs to one or more unconfigured NMCs. The utility and documentation are
included on the Network Management Card Utility CD, and are also available in
KBase article FA156117 on the APC support website, www.apc.com/support.
Installation Manual 16
UPS User Interface Display
Configuration of the NMC IP address though the UPS user interface
display is not available for all UPS models.
For Smart-UPS model UPS with the prefix SMT, SMX, or SRT, the NMC IP
address can be configured at the user interface of the UPS:
1. If you plan to manually assign the network settings, contact your system
administrator to obtain a valid IP address, subnet mask, and default gateway
for the Network Management Card.
2. At the user interface display, press the Home icon.
3. Select Configuration > Network.
4. At the prompt, enter the user password for your UPS (apc, be default), then
select NMC Settings.
5. For the Network Management Card you are configuring, select Configure
NMC Settings.
6. In the Network settings mode drop-down list, select the network
configuration option for your system: Manual, BootP, DHCP, or DHCP &
BootP.
–If you select Manual, enter the IP address, subnet mask, and default
gateway you obtained in step 1.
– If you select BootP, DHCP, or DHCP & BootP, a DHCP or BOOTP
server will assign the IP address, subnet mask, and default gateway
for the Network Management Card.
7. Press Apply to save your changes.
17 Installation Manual
How to Recover from a Lost Password
You can use a local computer that connects to the Network Management Card
through the serial port to access the command line interface.
1. Select a serial port at the local computer, and disable any service that uses
that port.
2. Connect the provided serial cable (part number 940-0299) to the selected
port at the computer and to the configuration port at the Network
Management Card.
3. Run a terminal program (such as HyperTerminal, Tera Term or PuTTY) and
configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit,
and no flow control.
4. Press ENTER, repeatedly if necessary, to display the User Name prompt. If
you are unable to display the User Name prompt, verify the following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
5. Press the Reset button. The Status LED will flash alternately orange and
green. Press the Reset button a second time immediately while the LED is
flashing to reset the user name and password to their defaults temporarily.
6. Press ENTER, repeatedly if necessary, to display the User Name prompt
again, then use the default, apc, for the user name and password. (If you
take longer than 30 seconds to log on after the User Name prompt is
redisplayed, you must repeat step 5 and log on again.)
7. At the command line interface, use the following commands to change the
Password setting, which is apc at this stage:
user -n <user name> -pw <user password>
For example, to change the Super User password to XYZ, type:
user -n apc -pw XYZ
For security reasons, it is possible to disable the Super User
account. To verify that the Super User account is enabled, type:
user -n <user name>
If Access: Disabled is returned, you can re-enable the
Super User by typing:
user -n <user name> -e enable
8. Type quit or exit to log off, reconnect any serial cable you
disconnected, and restart any service you disabled.
Installation Manual 18
How to Access a Configured Network Management Card
Overview
After the UPS Network Management Card (NMC 2) is running on your network,
you can use the interfaces summarized here: Web interface, Telnet, SSH, Dial-in
access (AP9635 only), SNMP, FTP, and SCP.
For more information about the interfaces, see the User Guide.
Web interface
The Network Management Card 2 Web interface is compatible with:
• Windows® operating systems:
–Microsoft
® Internet Explorer® (IE) 8.x or higher, with compatibility
view turned on.
–The latest release of Microsoft Edge
• All operating systems:
– The latest releases of Mozilla® Firefox® or Google® Chrome®
Other commonly available browsers may work but have not been fully tested by
APC by Schneider Electric.
You can use either of the following protocols when you use the Web interface:
• The HTTP protocol (enabled by default), which provides authentication by
user name and password but no encryption.
• The HTTPS protocol, which provides extra security through Secure Socket
Layer (SSL); encrypts user names, passwords, and data being transmitted;
and authenticates Network Management Cards by means of digital
certificates.
To access the Web interface and configure the security of your device on the
network:
1. Address the Network Management Card by its IP address (or its DNS name,
if a DNS name is configured).
2. Enter the user name and password (by default, apc and apc for an
Administrator).
3. To enable or disable the HTTP or HTTPS protocol, use the NMC 2 Web
interface.
See the Security Handbook, available on the Network Management
Card Utility CD or from the APC Web site, www.apc.com, for more
information on selecting and configuring network security.
®®
19 Installation Manual
Command Line Interface access - Telnet, SSH and Dial-in Access
You can access the command line interface through Telnet or Secure SHell (SSH),
depending on which is enabled. To enable these access methods, use the NMC 2
Web interface. By default, Telnet is enabled.
Telnet for basic access. Telnet provides the basic security of authentication by
user name and password, but not the high-security benefits of encryption. To use
Telnet to access the command line interface of the Network Management Card from
any computer on the same subnet:
1. At a command prompt, use the following command line, and press ENTER:
telnet address
As address, use the Network Management Card’s IP address (or DNS
name, if configured).
2. Enter the user name and password (by default, apc and apc for an
Administrator or device and apc for a Device User).
SSH for high-security access. If you use the high security of SSL for the Web
interface, use Secure SHell (SSH) for access to the command line interface. SSH
encrypts user names, passwords, and transmitted data.
The interface, user accounts, and user access rights are the same whether you access
the command line interface through SSH or Telnet, but to use SSH, you must first
configure SSH and have an SSH client program installed on your computer.
See the User Guide for more information on configuring and using
SSH.
Dial-in access via a modem (AP9635 only). You can use a modem to dial in
to the command line interface of the AP9635 NMC for Out of Band Management of
the UPS, when standard Internet access is not available. Once connected, the
interface, user accounts and user access rights are the same as Telnet or SSH access.
See the Command Line Interface Guide for more information on
configuring the AP9635 NMC modem for Out of Band Management
access, available on the Network Management Card Utility CD and on
the APC Web site, www.apc.com.
Simple Network Management Protocol (SNMP)
SNMPv1 only. After you add the PowerNet® MIB to a standard SNMP MIB
browser, you can use that browser to access the Network Management Card. All
user names, passwords, and community names for SNMP are transferred over the
network as plain text. The default read community name is public; the default read/
write community name is private.
Installation Manual 20
Use of SNMPv2c is supported by the SNMPv1 options.
SNMPv3 only. For SNMP GETs, SETs, and trap receivers, SNMPv3 uses a system
of user profiles to identify users. An SNMPv3 user must have a user profile assigned
in the MIB software program to perform GETs and SETs, browse the MIB, and
receive traps. The default settings are no authentication and no privacy.
To use SNMPv3, you must have a MIB program that supports SNMPv3.
The Network Management Card supports SHA or MD5 authentication
and AES or DES encryption.
SNMPv1 and SNMPv3. To use StruxureWare Data Center Expert to manage the
Network Management Card on the public network of an StruxureWare system, you
must have SNMPv1 enabled in the unit interface. Read access allows StruxureWare
Data Center Expert to receive traps from the Network Management Card. Write
access is required while you set StruxureWare Data Center Expert as a trap receiver.
To enable or disable SNMP access, you must be an Administrator. Use the NMC 2
Web interface or Command Line interface to set it up.
FTP and SCP
You can use FTP (enabled by default) or SCP to transfer downloaded firmware to
the Network Management Card, or to access a copy of the Network Management
Card’s event or data logs.
To use StruxureWare Data Center Expert to manage the UPS, you must have the
FTP Server option enabled in the Network Management Card interface.
To enable or disable FTP server access, you must be an Administrator. Use the
NMC 2 Web interface or Command Line interface to set it up.
To transfer firmware, see the User Guide.
The SCP interface is enabled when SSH is enabled, as they are part of
the same protocol suite. See the User Guide for more information on
configuring and using SSH.
To retrieve a copy of the event or data log, see the User Guide.
Manage the security of your system
For detailed information on enhancing the security of your system after
installation and initial configuration, see the Security Handbook,
available on the Network Management Card Utility CD and on the APC
Web site, www.apc.com.
21 Installation Manual
How to Install Multiple Management Cards
Overview
When installing more than one management card, such as the Network Management
Card 2 (NMC 2), the Out of Band Management Card, etc., you must install the cards
in the order described in this document. This is because they share a serial link with
the UPS. Installing the cards in any other order might result in operational failure.
Before you start
The following table identifies the priority of the cards you will be installing.
Management cards that have more control over the UPS have higher priority.
• Level 6: Exerts total control
• Level 5: Exerts wide, but not total, control
• Level 4: Exerts limited control
• Level 3: Passes commands to the UPS
• Level 2: Exerts no control
• Level 1: Exerts no control and must be installed closest to the UPS
Management Card Priority
Network Management Card 2 (AP9630, AP9631, AP9635)1
Network Management Card 1 (AP9617, AP9618, AP9619)2Level 6
Out of Band Management Card (AP9608)3Level 5
Relay I/O Module (AP9613, AP9610) Level 4
Interface Expander Card (AP96074, AP9624) Level 3
Building Management Integration Card (AP9622)5Level 2
Environmental Monitoring Card Level 1
1. Attach no more than two Network Management Cards to a UPS.
2. Network Management Cards AP9617, AP9618, and AP9619 are discontinued and
replaced by AP9630, AP9635 and AP9631, respectively.
3. The AP9608 is discontinued and replaced by AP9635.
4. The AP9607 is discontinued and replaced by AP9624.
5. Attach only one Building Management Integration Card to a UPS.The AP9622 card is
discontinued and replaced by AP9635.
Installation Manual 22
Two models of expansion chassis
If you need management card slots in addition to those in your UPS, use one or
more expansion chassis available.
The Single (AP9600) or Triple Expansion Chassis (AP9604BLK) are
only compatible with UPS models that have a DB9 serial port. They are
only compatible with following UPS models: SURT, SURTA,
Symmetra® Power Array/RM/LX/PX (excluding PX 250/500), SU,
SUA, and SUM.
Installing cards in an expansion chassis
Install the lowest-priority cards in any available card slots in the UPS, and then use
an expansion chassis for remaining higher-priority cards. In a Triple Expansion
Chassis:
• Install each card, starting with the lowest priority (see “Before you start” on
page 21) in the lowest-numbered slot.
• If you are installing an NMC, install it in slot 3, even if you are leaving
another slot empty.
Installing cards in an expansion chassis set up serially
If you have increased your management card capacity by connecting multiple
expansion chassis serially (in a cascading setup), install the NMC in the highest-
numbered slot, and the Out-of-Band Management Card in the second-highest-
numbered slot of the chassis installed farthest from the UPS.
Warning: Do not attach more than two NMCs or one Building
Management Integration Card to a UPS.
Chassis Compatible UPS Devices
Expansion Chassis (AP9600), one slot
UPS devices that have a DB9
port and that are not installed in
a rack or enclosure.
Triple Expansion Chassis (AP9604BLK),
three slots
UPS devices that have a DB9
port.
21
Status
Power
Monitoring Port
To U P S
24 VDC
–+–
3
Probes
1 2
Sensor Zones
AP9612 TH Envi ronmenta l Moni toring Card
1 2 3 4
GND
Management Port
Stat us
AP9608 Out- of-Band M anagemen t Card
12
3
S m a rt S lot
A 963 Network Management Card 2P1
USB
Config
Universal I/O Universal I/O
Reset
10/100
Network
mph0461
23 Installation Manual
If the NMC is pre-installed in the UPS, refer instead to “When an NMC has been
pre-installed.” on page 24.
Installing cards in a Symmetra UPS
For more information on Symmetra UPS models that are compatible
with your NMC 2, see KBase article FA237786 on the APC support
website, www.apc.com/support.
If you are installing an NMC without an attached expansion chassis, install that card
in the highest numbered slot, even if you are leaving other slots empty. If you are
using an expansion chassis, see “Installing cards in an expansion chassis” on
page 22.
For Symmetra models with 4, 3, or 2 slots, install each card, starting with the lowest
priority (as listed in the table on page 21) in the lowest numbered slot. Use the
following illustrations to determine model-specific slot numbering.
Note: The AP9612TH and AP9608 cards shown in the following illustrations are
discontinued. AP9608 is replaced by AP9635.
• When 4 slots are available, arranged in a horizontal row, the
lowest-numbered slot is at the right.
• When slots are arranged in a vertical column:
– If 3 slots are available, the lowest-numbered slot is at the top (as
shown in the following illustration).
– If 2 slots are available, the lowest-numbered slot is at the bottom (as
shown in the following illustration).
Comput er
Battery Communications
Comm. 1 Comm. 2
Interface
Display
Comm.
1 2 3 4
Config
21 0 1
TM
AP9607 UPS Interface Expan der
Basic Monitoring Ports
q
q
Management Port
Status
AP96 08 Ou t-of-B and Manag em en t Ca rd
Probes
1 2
Sensor Zones
AP9612TH Environmental Monitoring Card
1 2 3 4
GND
Smart Slot
A963 N
etwork Management Card 2
P1
USB
Config
Universal I/O Universal I/O
Reset
10/100
Network
mph0462
Installation Manual 24
When an NMC has been pre-installed. For Symmetra UPS models that are
shipped with a Network Management Card already installed (such as Symmetra RM
and LX models), the UPS itself may have only one remaining card slot available.
Referring to the table on page 21, install the lowest priority card in the UPS and use
one or more expansion chassis for any other cards, as described beginning on
page 22.
Management Port
Status
A
P9608 Out-of-Band Mana
g
ement Card
Probes
1 2
Sensor Zones
AP96 12TH Environment al Monit oring Car d
1 2 3 4
GND
Smart Slot
A
963 Network Management Card 2
P1
USB
Config
Universal I/O Universal I/O
Reset
10/100
Network
mph0463a
Management Port
Status
AP9608 Out-of-Band Management Card
Smart Slot
A 963 Network Management Card 2P1
USB
Config
Universal I/O Universal I/O
Reset
10/100
Network
25 Installation Manual
Specifications AP9630, AP9631
Physical
Size (H x W x D) 38.1 x 120.7 x 108.0 mm (1.50 x 4.75 x 4.25 in)
Weight 0.14 kg (0.30 lb)
Shipping weight 0.91 kg (2.00 lb)
Environmental
Elevation (above MSL)
Operating
Storage
0 to 3000 m (0 to 10,000 ft)
0 to 15 000 m (0 to 50,000 ft)
Temperature
Operating
Storage
0 to 45°C (32 to 113°F)
-5 to 45°C (23 to 113°F)
Operating humidity 0 to 95%, non-condensing
Regulatory compliance
Radiated emissions
FCC Class A, VCCI Class A, ICES-003 Class
A, EN 55022 Class A, AS/NZS CISPR 22,
GOST-R 51318.22
Radiated immunity GOST-R 51318.24, EN 55024
Installation Manual 26
Specifications AP9635
Physical
Size (H x W x D) 38.1 x 120.7 x 108.0 mm (1.50 x 4.75 x 4.25 in)
Weight 0.14 kg (0.30 lb)
Shipping weight 0.91 kg (2.00 lb)
Environmental
Elevation (above MSL)
Operating
Storage
0 to 3000 m (0 to 10,000 ft)
0 to 15 000 m (0 to 50,000 ft)
Temperature
Operating
Storage
-5 to 45°C (23 to 113°F)
-15 to 65°C (5 to 149°F)
Operating humidity 0 to 95%, non-condensing
Regulatory compliance
Radiated emissions
FCC Class A, VCCI Class A, ICES-003 Class
A, EN 55022 Class A, AS/NZS CISPR 22,
GOST-R 51318.22
Radiated immunity GOST-R 51318.24, EN 55024
cryptlib copyright Digital Data Security New Zealand Ltd 1998.
Copyright © 1990, 1993, 1994 The Regents of the University of California. All
rights reserved.
This code is derived from software contributed to Berkeley by Mike Olson.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this
list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgment:
This product includes software developed by the University of
California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors may be
used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS
“AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,
DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Radio Frequency Interference
Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate this equipment.
USA—FCC
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with this
user manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference. The user
will bear sole responsibility for correcting such interference.
Canada—ICES
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Japan—VCCI
This is a Class A product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this equipment is
used in a domestic environment, radio disturbance may occur, in which case, the
user may be required to take corrective actions.
この装置は、情報処理装置等電波障害自主規制協議会（VCCI）の基準
に基づくクラス A 情報技術装置です。この装置を家庭環境で使用すると、電波
妨害を引き起こすことがあります。この場合には、使用者が適切な対策を講ず
るように要求されることがあります。
Taiwan—BSMI
警告使用者 :
這是甲類的資訊產品 , 在居住的
環境中使用時 , 可能會造成射頻
干擾 , 在這種情況下 , 使用者會
被要求採取某些適當的對策。
Australia and New Zealand
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
European Union
This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. APC cannot accept responsibility for any
failure to satisfy the protection requirements resulting from an unapproved
modification of the product.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide a reasonable protection against interference with
licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Worldwide Customer Support
Customer support for this or any other product is available at no charge in any
of the following ways:
• Visit the APC Web site to access documents in the APC Knowledge Base
and to submit customer support requests.
–www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of
which provides customer support information.
–www.apc.com/support/
Global support searching APC Knowledge Base and using e-support.
• Contact the APC Customer Support Center by telephone or e-mail.
– Local, country-specific centers: go to www.apc.com/support/contact
for contact information.
For information on how to obtain local customer support, contact the
representative or other distributors from whom you purchased your product.
© 2015 by Schneider Electric. All rights reserved. StruxureWare, Symmetra, MGE, Galaxy, and Smart-
UPS are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or
their affiliated companies. All other trademarks are property of their respective owners.
10/2015
990-3404D-001