Table of Contents
- Online User's Guide ADS-2200/ADS-2700W
- Table of Contents
- Before You Use Your Brother Machine
- Introduction to Your Brother Machine
- Paper Handling
- Scan
- Before Scanning
- Scan Using the Scan Button on Your Brother Machine
- Save Scanned Documents on Your Computer
- Save Scanned Documents to a USB Flash Drive
- Send Scanned Data to an Email Server
- Set Up the Address Book
- Scan to FTP
- Scan to SFTP
- Scan to Network
- Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
- Scan Options Using the Touchscreen
- Restrict Scan Functions from External Devices
- Scan from Your Computer (Windows)
- Scan from Your Computer (Mac)
- Network
- Supported Basic Network Features
- Network Management Software and Utilities
- Additional Methods of Configuring Your Brother Machine for a Wireless Network
- Before Configuring Your Brother Machine for a Wireless Network
- Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
- Use Wi-Fi Direct®
- Scan from Your Mobile Device Using Wi-Fi Direct
- Configure Your Wi-Fi Direct Network
- Wi-Fi Direct Network Configuration Overview
- Configure Your Wi-Fi Direct Network Using the One-Push Method
- Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Using the PIN Method
- Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Manually
- Advanced Network Features
- Technical Information for Advanced Users
- Security
- Troubleshooting
- Routine Maintenance
- Machine Settings
- Appendix
Brother ADS-2700W User Manual
Displayed below is the user manual for ADS-2700W by Brother which is a product in the Scanners category. This manual has pages.
Related Manuals
Online User's Guide
ADS-2200
ADS-2700W
© 2017 Brother Industries, Ltd. All rights reserved.
Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
About This Machine ....................................................................................................................................... 6
Set Up Your Scanner...................................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
Touchscreen LCD Overview......................................................................................................................... 10
Paper Handling.................................................................................................................................... 13
Document Specifications.............................................................................................................................. 14
Acceptable Documents ...................................................................................................................... 15
Unacceptable Documents .................................................................................................................. 16
Carrier Sheet Recommendations ....................................................................................................... 20
Notes for Using Carrier Sheets .......................................................................................................... 21
Load Documents .......................................................................................................................................... 22
Load Standard Size Documents......................................................................................................... 23
Load Business Cards ......................................................................................................................... 25
Load a Plastic Card ............................................................................................................................ 26
Load Documents Longer than Standard Size .................................................................................... 27
Load Non-standard Size Documents ................................................................................................. 28
Load Receipts, Clippings, Photos, and Other Documents ................................................................. 30
Scan...................................................................................................................................................... 32
Before Scanning........................................................................................................................................... 33
Scan Using the Scan Button on Your Brother Machine ............................................................................... 34
Save Scanned Documents on Your Computer................................................................................... 35
Save Scanned Documents to a USB Flash Drive .............................................................................. 38
Send Scanned Data to an Email Server............................................................................................. 42
Set Up the Address Book ................................................................................................................... 44
Scan to FTP ....................................................................................................................................... 47
Scan to SFTP ..................................................................................................................................... 51
Scan to Network ................................................................................................................................. 55
Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) ................ 59
Scan Options Using the Touchscreen ................................................................................................ 63
Restrict Scan Functions from External Devices ................................................................................. 64
Scan from Your Computer (Windows) ......................................................................................................... 65
Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications ............................................. 66
Scan Using Windows Photo Gallery or Windows Fax and Scan........................................................ 73
Scan Using Kofax Power PDF Standard v3 ....................................................................................... 77
Scan from Your Computer (Mac).................................................................................................................. 78
Scan Using Brother iPrint&Scan ....................................................................................................... 79
Scan Using TWAIN-Compliant Applications (Mac)............................................................................. 80
Scan Using Apple Image Capture (ICA Driver) .................................................................................. 83
Network ................................................................................................................................................ 87
Home > Table of Contents
i
Supported Basic Network Features ............................................................................................................. 88
Network Management Software and Utilities ............................................................................................... 89
Learn about Network Management Software and Utilities ................................................................. 90
Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... 91
Before Configuring Your Brother Machine for a Wireless Network..................................................... 92
Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 93
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 94
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 96
Use Wi-Fi Direct®............................................................................................................................... 98
Advanced Network Features...................................................................................................................... 108
Synchronise Time with the SNTP Server Using Web Based Management ..................................... 109
Technical Information for Advanced Users................................................................................................. 114
Wireless LAN Error Codes ............................................................................................................... 115
Security ...............................................................................................................................................116
Lock the Machine Settings ......................................................................................................................... 117
Setting Lock Overview...................................................................................................................... 118
Network Security Features......................................................................................................................... 121
Secure Function Lock 3.0................................................................................................................. 122
Manage Your Network Machine Securely Using SSL/TLS............................................................... 126
Send an Email Securely ................................................................................................................... 130
Troubleshooting ................................................................................................................................ 132
Error and Maintenance Messages ............................................................................................................. 133
Error and Maintenance Indications ............................................................................................................ 137
Service Call Indications .................................................................................................................... 139
Document Jam ........................................................................................................................................... 140
If You Are Having Difficulty with Your Machine .......................................................................................... 142
Scanning and Other Problems ......................................................................................................... 143
Network Problems ............................................................................................................................ 147
Check the Serial Number ........................................................................................................................... 155
Reset Your Brother Machine ...................................................................................................................... 157
Reset the Usage Counters......................................................................................................................... 158
Routine Maintenance ........................................................................................................................ 159
Clean Your Brother Machine ...................................................................................................................... 160
Clean the Outside of the Machine .................................................................................................... 161
Clean the Scanner and Rollers ........................................................................................................ 163
Replace Supplies ....................................................................................................................................... 166
Supplies............................................................................................................................................ 167
Check Supplies Replacement Cycle ................................................................................................ 168
Replace the Pick Up Roller .............................................................................................................. 170
Replace the Brake Roller ................................................................................................................. 172
Pack and Ship Your Brother Machine ........................................................................................................ 174
Machine Settings............................................................................................................................... 176
Change Machine Settings from the Control Panel ..................................................................................... 177
In the Event of Power Failure (Memory Storage) ............................................................................. 178
Change the General Settings from the Control Panel ...................................................................... 179
Home > Table of Contents
ii
Save Your Favourite Settings as a Shortcut..................................................................................... 181
Change Machine Settings from Your Computer......................................................................................... 184
Change Machine Settings Using Web Based Management ............................................................ 185
Change the Machine Settings Using Remote Setup ........................................................................ 189
Appendix............................................................................................................................................ 198
Specifications ............................................................................................................................................. 199
Enter Text on Your Brother Machine .......................................................................................................... 204
Home > Table of Contents
iii
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the machine's LCD.
Related Information
•Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Brother is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, Internet Explorer, Word, Excel and PowerPoint are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPhone, iPod touch and OS X and Safari are trademarks of Apple Inc., registered in the
United States and other countries.
Kofax, PaperPort and Power PDF, are trademarks or registered trademarks of Kofax in the U.S. and/or other
countries. All other trademarks are the trademarks or registered trademarks of their respective owners.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.
Android and Google Play are trademarks of Google, Inc. Use of these trademarks are subject to Google
Permissions.
Adobe is a registered trademark or trademark of Adobe Systems Incorporated in the United States and/or other
countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
•Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note
Important Note
• Go to your model's Manuals page on the Brother Solutions Center at support.brother.com, select your model
number, and download your model's other manuals, including the Quick Setup Guide.
• Check support.brother.com for Brother driver and software updates.
• To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade.
Otherwise, some of your machine's functions may not be available.
• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
• Not all models are available in all countries.
• In this User's Guide, the illustrations of the ADS-2700W are used unless otherwise specified.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.10.x. Screens on
your computer may vary depending on your operating system.
• If the LCD messages, control panel button names, and other indications are different depending on the
country, the indications for each country will be shown.
• The contents of this guide and the specifications of this product are subject to change without notice.
Related Information
•Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine > About This Machine
About This Machine
4
1
2
6
5
7
3
8
9
10
1. Extendable Automatic Document Feeder (ADF)
2. Paper Guides
3. Touchscreen LCD (ADS-2700W)
4. Front Cover
5. Extendable Output Tray
6. Control Panel
7. Ethernet Cable Port (ADS-2700W)
8. USB 2.0 Port (for connecting a USB flash drive)
9. Hi-Speed USB 2.0 Port (for connecting to a computer)
10. AC Adapter Connector
Related Information
•Introduction to Your Brother Machine
6
Home > Introduction to Your Brother Machine > Set Up Your Scanner
Set Up Your Scanner
1. Pull the Extendable Tray from the ADF.
2. Open the Output Tray and extend it to match the length of the document pages.
If the Output Tray is even slightly longer than the document size, pages may not be in their original order
when you retrieve them from the Output Tray.
CAUTION
Do not use the ADF as a handle to carry the scanner.
Related Information
•Introduction to Your Brother Machine
7
Home > Introduction to Your Brother Machine > Control Panel Overview
Control Panel Overview
>> ADS-2200
>> ADS-2700W
ADS-2200
4
5
3
21
1. Error Indicator (with LED)
Blinks when the machine detects an error.
2. (Power On/Off) (with LED)
Press to turn the machine on.
Press and hold to turn the machine off.
3. (Stop)
Press to stop or cancel your current action and return to Ready Mode.
4. (Scan to USB)
Press to scan to a USB flash drive.
5. (Scan to PC)
Press to scan to the computer.
8
ADS-2700W
4
5
7 6
3
2
1
1. Error Indicator (with LED)
Blinks when the machine detects an error.
2. (Power On/Off) (with LED)
Press to turn the machine on.
Press and hold to turn the machine off. The touchscreen displays [Shutting Down] and stays on for a
few seconds before turning off.
3. (Stop)
Press to stop or cancel your current action and return to Ready Mode.
4. (Scan to USB)
Press to scan to a USB flash drive.
5.
Press to execute the scan function assigned to the first shortcut.
6. (Back)
Press to go back to the previous screen or menu.
7. (Home Button)
Press to return to the Home Screen and Ready Mode.
8. Touchscreen LCD
Access the menus and options by pressing the touchscreen.
Related Information
•Introduction to Your Brother Machine
Related Topics:
•Add Shortcuts
9
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
Related Models: ADS-2700W
Home screen
There are two Home screens that you can access by pressing d or c.
The following screens display the machine’s status when the machine is idle:
Home Screen 1
to PC to Network to
FTP/SFTP
1 / 2
SettingsShortcuts
10:07 AM 10.04.2017
5
1 2 3 4
6
Home Screen 1 provides access to Scan to PC, Scan to
Network, and Scan to FTP/SFTP operations.
Home Screen 2
to E-mail
Server to USB
2 / 2
SettingsShortcuts
WS Scan
10:07 AM 10.04.2017
7 8 9
Home Screen 2 provides access to Scan to E-mail
Server, Scan to USB, and WS Scan operations.
1. [to PC]
Press to access the Scan to PC function.
2. [to Network]
Press to access the Scan to Network function.
3. [to FTP/SFTP]
Press to access the Scan to FTP/SFTP function.
4. (Wireless Status)
A four-level indicator on the Ready Mode screen displays the current wireless signal strength when using a
wireless connection.
10
0 1 2 Max
You can configure wireless settings by pressing the Wireless Status button.
5. ([Shortcuts])
Press [Shortcuts] and then , to create Shortcuts for frequently-used operations such as Scan to PC,
Scan to E-mail, Scan to USB, or other functions.
You can quickly scan using the options set as Shortcuts.
-1/5-
SettingsScan
Shortcuts
To display the other Shortcuts screens, press d or c.
Five Shortcut screens are available with up to four Shortcuts on each tab. A total of 20 Shortcuts can be
created.
6. ([Settings])
Press to access the Settings menu.
7. [to Email Server]
Press to access the Scan to E-mail Server function.
8. [to USB]
Press to access the Scan to USB function.
9. [WS Scan]
Press to access the WS Scan function.
• The warning icon appears when there is an error or maintenance message; press to return to
Ready Mode.
• This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
>> Auto Start Scan
>> Settings Menu
Auto Start Scan
The Auto Start Scan feature allows you to start scanning automatically as soon a document is placed in the ADF.
To use Auto Start Scan, you must first create an Auto Start Scan Shortcut and then enable the Auto Start Scan
setting in General Setup:
1. Press [Shortcuts].
2. Press d once to display [Auto Start Scan].
11
Auto Start Scan
SettingsScan
Shortcuts
3. Press to add the Auto Start Scan Shortcut.
4. Select the Shortcut function (for example, Scan to PC).
5. Press [Save as Shortcut]. When the LCD displays [This settings will be saved as a
shortcut.], press [OK].
6. Enter the Shortcut Name. When the LCD displays [Make this a One Touch Shortcut?], press [OK].
7. Press ([Settings]) to access the Settings menu. Press [General Setup] > [Auto Start Scan
Mode] and select [On].
NOTE
Only one Auto Start Scan profile can be saved at a time.
Settings Menu
Press ([Settings]) to check and access all the machine’s settings.
•[General Setup]
Press to access the Settings menu.
•[Shortcut Settings]
Press to set Shortcuts. This option is unavailable and cannot be selected if you have not added Shortcuts.
•[Network]
Press to access Network settings.
•[Machine Info.]
Press to check the machine’s information.
•[Initial Setup]
Press to access the [Date & Time], [Reset], and [Local Language] menus.
Related Information
•Introduction to Your Brother Machine
12
Home > Paper Handling > Document Specifications > Acceptable Documents
Acceptable Documents
Do not load documents of varying page thickness or paper quality at the same time.
Standard Paper
Width 51 to 215.9 mm
Length 51 mm to 355.6 mm
Weight 50 g/㎡ to 209 g/㎡
Thickness 0.06 mm to 0.26mm
To scan thinner documents, use the Carrier Sheet (not included).
Maximum Number of Pages Up to 50 pages
Standard Paper Size A4 210 mm x 297 mm
A5 148 mm x 210 mm
A6 105 mm x 148 mm
B5 182 mm x 257 mm
B6 128 mm x 182 mm
Legal 215.9 mm x 355.6 mm
Mexican Legal 215.9 mm x 339.9 mm
India Legal 215 mm x 345 mm
Letter 215.9 mm x 279.4 mm
Executive 184.1 mm x 266.7 mm
Folio 215.9 mm x 330.2 mm
Plastic Card
Size (ISO) 85.6 mm x 54 mm
Material Plastic (PET)
Type Plastic card such as driver’s license or store card
Thickness Up to 1.32 mm (with embossing)
Up to 1.10 mm (without embossing)
Maximum Number of Cards One card
A plastic card can be scanned and saved to your computer as an image file. Configure the scanning
application settings and then enable Plastic Card Mode.
Related Information
•Document Specifications
15
Home > Paper Handling > Document Specifications > Unacceptable Documents
Unacceptable Documents
The following types of documents may not be scanned successfully:
• Documents with a carbon sheet attached
• Documents written in pencil
• Documents of uneven thickness, such as envelopes
• Documents with large wrinkles or curls
• Documents that use tracing paper
• Documents that use coated paper
• Photographs (photographic paper)
• Documents printed on perforated paper
• Documents printed on unusually-shaped paper (not square or rectangle)
• Documents with photos, notes, or stickers affixed to them
• Documents that use carbonless paper
• Documents that use loose-leaf paper or any paper with holes in it
• Documents with paper clips or staples
• Documents with wet ink
• Fabrics, metallic sheets, or overhead projector sheets
• Glossy or mirrored media
• Documents that exceed recommended thicknesses
IMPORTANT
• Carbonless papers contain chemical substances that may damage the rollers (for example, the Pick Up
Roller). If paper jams occur frequently, clean the Brake Roller and Pick Up Roller. The life of the Brake
Roller and Pick Up Roller may be reduced compared to scanning paper with high wood content.
• When scanning paper with high wood content, the life of the Brake Roller and Pick Up Roller may be
reduced compared to scanning wood-free paper.
• The Brake Roller and Pick Up Roller may become damaged when a photo or sticky note on the document
touches these parts during scanning.
• The surface of the document may be damaged when scanning glossy papers such as photographs.
• The damage caused by using any unacceptable documents with your Brother machine may not be
covered under warranty.
Related Information
•Document Specifications
•Area Not to be Perforated
•Scan a Mixed Batch
Related Topics:
•Clean the Scanner and Rollers
16
Home > Paper Handling > Document Specifications > Unacceptable Documents > Area Not to be
Perforated
Area Not to be Perforated
An error may occur if your document has punched holes in the area shaded in light blue in the following figure:
2
3
4
7
6
5
1
1. 45 mm
2. Top
3. Bottom
4. Centre
5. Feed direction
6. Front side
7. Reference point
This condition applies when the document is set in the centre of the Pick Up Roller.
Related Information
•Unacceptable Documents
17
Home > Paper Handling > Document Specifications > Unacceptable Documents > Scan a Mixed Batch
Scan a Mixed Batch
The following conditions apply when scanning a mixed batch of documents with different paper weights, friction
coefficients, or sizes. Make sure to test a few sheets first to check if the documents can be scanned.
Paper direction
Align the direction of the paper fibre with the feed direction.
Paper weight
Use the following paper weights: 50 g/㎡ to 209 g/㎡
Friction coefficient
We recommend using the same type of paper from the same manufacturer. When papers of different
manufacturers/brands are mixed, it affects the feeding performance as the difference in the friction coefficient
increases.
We recommend using friction coefficients between 0.35 and 0.6 (reference value for paper friction coefficient).
Document position
Use paper sizes that fit the 45 mm width of the Pick Up Roller in the centre.
Paper size
When you scan a mixed batch with different sizes, not feeding the documents straight may cause problems,
such as paper jams or part of the image to appear missing.
We recommend checking the documents thoroughly before scanning and also checking the image if the
document was skewed.
When scanning a mixed batch with different sizes, documents are more likely to skew while feeding
because the Paper Guides do not touch every sheet.
Documents that cannot be scanned in a mixed batch
The following types of documents cannot be mixed in the same batch:
• Carbonless paper
• Bond paper
• Perforated documents
• Thermal paper
• Carbon-backed paper
• OHP film
• Tracing paper
• Synthetic paper
• Bent or damaged documents
• Thin paper (less than 40 g/㎡)
How to scan a mixed batch
Load your document in the ADF in descending order of paper size with the largest at the back and the
smallest at the front.
If you are loading a paper business card, load it horizontally.
18
Home > Paper Handling > Document Specifications > Carrier Sheet Recommendations
Carrier Sheet Recommendations
Brother recommends using a Carrier Sheet (not included) to scan the following documents:
• Documents with a carbon sheet attached
• Documents written in pencil
• Documents narrower than 51 mm
• Documents shorter than 51 mm
• Pages thinner than 0.08 mm
• Documents of uneven thickness, such as envelopes
• Documents with large wrinkles or curls
• Bent or damaged documents
• Documents that use tracing paper
• Documents that use coated paper
• Photographs (photographic paper)
• Documents printed on perforated paper
• Documents printed on unusually-shaped paper (not square or rectangle)
• Documents with photos, notes, or stickers attached to them
• Documents that use carbonless paper
• Documents that use loose-leaf paper or any paper with holes in it
CAUTION
To avoid cutting yourself, do not slide or scrape your hand or fingers along the edge of the Carrier Sheet.
IMPORTANT
• To avoid warping the Carrier Sheet, do not place the Carrier Sheet in direct sunlight or in an area subject
to high temperatures and high humidity.
• To avoid damaging the Carrier Sheet, do not bend or pull it. Do not use a damaged Carrier Sheet, as it
may produce incorrect scan results.
Related Information
•Document Specifications
Related Topics:
•Supplies
20
Home > Paper Handling > Document Specifications > Notes for Using Carrier Sheets
Notes for Using Carrier Sheets
• To avoid document jams, do not load the Carrier Sheet (not included) upside down. See the instructions
printed on the Carrier Sheet itself for more information.
• To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert
only one document into the Carrier Sheet at a time.
• Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet
becomes dirty, wipe it with a dry cloth.
• Do not leave documents in the Carrier Sheet for extended periods of time; the printing on the documents may
bleed through onto the Carrier Sheet.
•If you use any of the Unacceptable Documents and damage your Brother machine, it may not be
covered under warranty.
Related Information
•Document Specifications
Related Topics:
•Supplies
21
Home > Paper Handling > Load Documents
Load Documents
The ADF can hold up to 50 pages and feeds each sheet individually. Use 80 g/㎡ paper and always fan the
pages before placing them in the ADF.
IMPORTANT
• Make sure documents with ink or correction fluid are completely dry.
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
• DO NOT use cardboard or fabric.
•Load Standard Size Documents
•Load Business Cards
•Load a Plastic Card
•Load Documents Longer than Standard Size
•Load Non-standard Size Documents
•Load Receipts, Clippings, Photos, and Other Documents
22
Home > Paper Handling > Load Documents > Load Standard Size Documents
Load Standard Size Documents
1. Adjust the Paper Guides (1) to fit the width of your document.
1
2. Fan the pages several times along both the long edge and the short edge.
3. Align the edges of the pages.
4. Place your document, face down, top edge first in the ADF between the Paper Guides until you feel it touch
the inside of the machine. Feed thin pages slowly and carefully to keep the edge from being folded.
23
Home > Paper Handling > Load Documents > Load Business Cards
Load Business Cards
1. Adjust the Paper Guides (1) to fit the width of your document.
1
2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the
inside of the machine.
You can load up to 25 business cards (total thickness less than 5 mm at a time).
Related Information
•Load Documents
25
Home > Paper Handling > Load Documents > Load a Plastic Card
Load a Plastic Card
1. Adjust the Paper Guides (1) to fit the width of your document.
1
2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the
inside of the machine.
• Load only one plastic card at a time.
• Certain types of plastic cards may be scratched when scanned.
• Rigid cards may not be fed correctly.
• If the surface of the card is dirty with grease marks (for example, fingerprints) or similar, wipe the dirt off
before scanning.
Related Information
•Load Documents
26
Home > Paper Handling > Load Documents > Load Documents Longer than Standard Size
Load Documents Longer than Standard Size
Make sure documents with ink or correction fluid are completely dry.
1. Adjust the Paper Guides (1) to fit the width of your document.
1
2. Place your document, face down, top edge first in the ADF between the Paper Guides until you feel it touch
the inside of the machine.
• Load only one document at a time.
• Support the document with your hand if the document is longer than the extended ADF.
Related Information
•Load Documents
27
Home > Paper Handling > Load Documents > Load Non-standard Size Documents
Load Non-standard Size Documents
Make sure documents with ink or correction fluid are completely dry.
1. Fold your document in half and insert it into the Carrier Sheet (not included).
a
b
a. Document is Face Down
b. Carrier Sheet Header is Face Up
Set the Paper document in the centre of the Carrier Sheet and align the top of the document with the top of
the Carrier Sheet.
2. Adjust the Paper Guides (1) to fit the width of the Carrier Sheet.
1
3. Place the Carrier Sheet, face down in the ADF between the Paper Guides until you feel it touch the inside of
the machine.
28
Home > Paper Handling > Load Documents > Load Receipts, Clippings, Photos, and Other Documents
Load Receipts, Clippings, Photos, and Other Documents
Make sure documents with ink or correction fluid are completely dry.
1. Insert the document into the Carrier Sheet (not included).
• Set the Paper document in the centre of the Carrier Sheet and align the top of the document with the
top of the Carrier Sheet.
• If the receipt is longer than the Carrier Sheet, you can fold the receipt in two places so that it overlaps
when you insert it into the Carrier Sheet.
2. Adjust the Paper Guides (1) to fit the width of the Carrier Sheet.
1
3. Place the Carrier Sheet, face down in the ADF between the Paper Guides until you feel it touch the inside of
the machine.
30
Home > Scan > Before Scanning
Before Scanning
Before scanning, confirm the following:
• Make sure you have installed the scanner driver by following the steps in the Quick Setup Guide.
• If your Brother machine is connected via a network cable or USB cable, make sure the interface cable is
physically secure.
33
Home > Scan > Scan Using the Scan Button on Your Brother Machine
Scan Using the Scan Button on Your Brother Machine
•Save Scanned Documents on Your Computer
•Save Scanned Documents to a USB Flash Drive
•Send Scanned Data to an Email Server
•Set Up the Address Book
•Scan to FTP
•Scan to SFTP
•Scan to Network
•Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
•Scan Options Using the Touchscreen
•Restrict Scan Functions from External Devices
34
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Documents on
Your Computer
Save Scanned Documents on Your Computer
>> ADS-2200
>> ADS-2700W
ADS-2200
To change scan settings, such as resolution, file size or scan type, follow the steps below.
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Select Scan to PC in the navigation tree, and then configure scan settings as needed.
Windows
35
Mac
4. Click OK to close the Remote Setup window.
5. Load your document.
6. Press (Scan to PC) on the control panel.
The machine starts scanning.
When a USB flash drive is inserted in your machine, scanning from a computer is disabled. To scan from
your computer, remove the USB flash drive.
ADS-2700W
• To change scan settings, such as resolution, file size or scan type, follow the steps below.
• This procedure explains how to change the settings each time you scan documents. To use the same
settings every time, change the settings using Remote Setup.
1. Load your document.
2. Press d or c to display [to PC], and press it.
3. If multiple computers are connected to the machine, press a or b to display the destination computer you
want to save on, and press it.
4. To change the scan settings, press [Options]. Configure the following settings, and then press [OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
36
•[Document Size]
•[Skip Blank Page]
•[Advanced Settings]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
5. Press [Start].
The machine starts scanning.
When a USB flash drive is inserted in your machine, scanning from a computer is disabled. To scan from
your computer, remove the USB flash drive.
Related Information
•Scan Using the Scan Button on Your Brother Machine
37
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Documents to a
USB Flash Drive
Save Scanned Documents to a USB Flash Drive
To avoid damaging the drive or the data stored on the USB flash drive, DO NOT remove it while the machine is
scanning to it.
When a USB flash drive is inserted in your machine, scanning from a computer is disabled. To scan from
your computer, remove the USB flash drive.
>> ADS-2200
>> ADS-2700W
ADS-2200
To change scan settings, such as resolution, file size or scan type, follow the steps below.
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Select Scan to USB in the navigation tree, and then configure scan settings as needed.
38
Windows
39
Mac
4. Click OK to close the Remote Setup window.
5. Insert a USB flash drive into the machine.
6. Load your document.
7. Press (Scan to USB) on the control panel.
The machine starts scanning, and then the scanned data is saved on the USB flash drive.
ADS-2700W
• To change scan settings, such as resolution, file size or scan type, follow the steps below.
• This procedure explains how to change the settings each time you scan documents. To use the same
settings every time, change the settings using Remote Setup.
1. Load your document.
2. Insert a USB flash drive into the machine.
The Scan to USB screen appears automatically. If the Scan to USB screen does not appear, press [to
USB] in the Home screen.
3. To change the scan settings, press [Options]. Configure the following settings, and then press [OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
•[Document Size]
•[Skip Blank Page]
40
•[Advanced Settings]
•[Set New Default]
•[Factory Reset]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• To select [Long Paper (Narrow)] or [Long Paper (Normal)] for [Document Size], use the
following settings: [Scan Type]: [Color] or [Black and White].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
4. Press [Start].
The machine starts scanning, and then the scanned data is saved on the USB flash drive.
Related Information
•Scan Using the Scan Button on Your Brother Machine
41
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email
Server
Send Scanned Data to an Email Server
Related Models: ADS-2700W
Before using this feature, you must first configure your E-mail Server settings using Web Based Management.
See Related Information: Send an Email Securely
1. Load your document.
2. Press d or c to display [to Email Server], and press it.
3. Do one of the following to enter the destination email address:
• To select an email address from the Address Book, do the following:
a. Press [Address Book].
b. Press a or b until you find the name you are looking for.
c. Press the name from the result.
d. Press [OK].
4. Press [OK].
5. To change the scan settings, press [Options]. Configure the following settings, and then press [OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
•[Document Size]
•[Skip Blank Page]
•[Advanced Settings]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
6. Press [Start].
The machine starts scanning, and then sends the scanned document to the email address directly.
Related Information
•Scan Using the Scan Button on Your Brother Machine
•Use TX Verification Mail
Related Topics:
•Send an Email Securely
42
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email
Server > Use TX Verification Mail
Use TX Verification Mail
Related Models: ADS-2700W
Use TX Verification Mail to request notification from the destination computer that your email was received and
processed. Use Web Based Management to turn the verification feature on. When Request Delivery
Notification is On, your email contains an additional field that is automatically populated with the email’s arrival
date and time.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the E-mail tab.
5. Click E-mail Send.
6. In the Request Delivery Notification field, click On.
7. Click Submit.
• Message Disposition Notification (MDN)
This field requests the status of the email message after delivery through the Simple Mail Transfer
Protocol (SMTP) transport system. After the recipient has received the message, this data is used when
the machine or user reads the received email. For example, if the message is opened and read, the
receiver sends back a notification to the original sending machine or user.
The recipient must activate the MDN field to be able to send a notification report; otherwise the request
will be ignored.
• This Brother machine cannot receive email messages. To use the TX Verification feature, you must
redirect the return notification to a different email address. Configure the email address using Web
Based Management. Access Web Based Management, click the E-mail tab, click SMTP and confirm
Device E-mail Address. Enter the email address that you want to receive the notification.
Related Information
•Send Scanned Data to an Email Server
43
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address Book
Set Up the Address Book
Related Models: ADS-2700W
The Address Book feature lets you select an email address to send the scanned data directly.
Configure the Address Book using Remote Setup or Web Based Management.
Related Information
•Scan Using the Scan Button on Your Brother Machine
•Register an Email Address Using Remote Setup
•Register an Email Address Using Web Based Management
44
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address
Book > Register an Email Address Using Remote Setup
Register an Email Address Using Remote Setup
Related Models: ADS-2700W
You can register up to 300 email addresses and enter a name for each address.
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Select Address Book in the navigation tree.
4. Click + in the Contact area .
5. Enter a name and an email address.
6. Click Create.
7. Click OK.
To create a group, click + in the Group area and then configure settings as needed.
Related Information
•Set Up the Address Book
Related Topics:
•Access Web Based Management
45
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address
Book > Register an Email Address Using Web Based Management
Register an Email Address Using Web Based Management
Related Models: ADS-2700W
You can register up to 300 email addresses and enter a name for each address.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address). For example: http://192.168.1.2
By default, no password is required. If you have previously set a password, type it, and then click .
2. Click the Address Book tab.
3. In the E-mail Address field, type an email address.
4. In the Name field, type a name.
5. Click Submit.
Related Information
•Set Up the Address Book
46
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP
Scan to FTP
Related Models: ADS-2700W
Scan documents directly to an FTP server when you need to share the scanned information. For added
convenience, configure different profiles to save your favourite Scan to FTP destinations.
Related Information
•Scan Using the Scan Button on Your Brother Machine
•Set up a Scan to FTP Profile
•Upload Scanned Data to an FTP Server
47
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to
FTP Profile
Set up a Scan to FTP Profile
Related Models: ADS-2700W
Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that
JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used,
make sure it is compatible with HTTP 1.0 and HTTP 1.1.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address). For example: http://192.168.1.2
By default, no password is required. If you have previously set a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network menu in the left navigation bar.
4. Select the FTP option, and then click Submit.
5. Click the Scan to FTP/SFTP/Network Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
The Profile setting screen appears.
7. In the Profile Name field, type a name for this server profile (up to 14 alphanumeric characters).
The machine will display this name on the LCD.
8. In the Host Address field, type the Host Address (for example: ftp.example.com; up to 64 characters) or the
IP address (for example: 192.23.56.189), and type the path (up to 255 characters) to the folder on the FTP
server where you want to send your scanned data. Do not type a slash symbol at the beginning of the path.
9. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP
server.
10. In the Password field, type the password (up to 33 characters) associated with the user name you entered in
the Username field. Type the password again in the Retype password field.
11. In the Store Directory field, type the path (up to 255 characters) to the folder on the FTP server where you
want to send your scanned data. Do not type a slash symbol at the beginning of the path.
12. Click the Quality drop-down list, and then select a quality setting. When Auto is selected, you can adjust the
detection level of colour from the Auto Color detect adjust drop-down list.
48
13. Click the File Type drop-down list, and then select the file type you want to use for the scanned document.
14. Click the Document Size drop-down list, and then select your document size from the list. This is necessary
to make sure the scanned file is the correct size.
15. In the Margin Settings, enter a value between -3 and 3 to add or remove a specific margin at the edge of the
image.
16. Click the File Size drop-down list, and then select your file size from the list.
17. Select On from the Skip Blank Page option, to remove blank pages of the document from the scanning
results.
18. Click the Skip Blank Page sensitivity drop-down list, and then select a value between -5 and 5.
19. Click the 2-sided Scan drop-down list.
20. Click the Brightness drop-down list, and then select the brightness level.
21. Click the Contrast drop-down list, and then select the contrast level.
22. Select On from the Continuous Scan option to continue scanning.
23. Set the Passive Mode option to off or on depending on your FTP server and network firewall configuration.
The default setting is on. In most cases, this setting does not need to be changed.
24. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In
most cases, this setting does not need to be changed.
25. Click Submit.
• You can set the scanned file name and file name style in the Scan File Name menu in the left
navigation bar.
• Using the following characters: ?, /, \, ", :, <, >, |, or * may cause a sending error.
Related Information
•Scan to FTP
49
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned
Data to an FTP Server
Upload Scanned Data to an FTP Server
Related Models: ADS-2700W
1. Load your document.
2. Press d or c to display [to FTP/SFTP], and press it.
3. Press a or b to select one of the FTP server profiles listed.
4. If the Scan to FTP profile is not complete, press [Options]. Configure the following settings, and then press
[OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
•[Document Size]
•[File Size]
•[Skip Blank Page]
•[Advanced Settings]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
5. Press [Start].
The LCD displays the message [Connecting]. When the connection to the FTP server is successful, the
machine starts scanning.
Related Information
•Scan to FTP
50
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP
Scan to SFTP
Related Models: ADS-2700W
Scan documents directly to an SFTP server when you need to share the scanned information. For added
convenience, configure different profiles to save your favourite Scan to SFTP destinations.
Related Information
•Scan Using the Scan Button on Your Brother Machine
•Set up a Scan to SFTP Profile
•Upload Scanned Data to an SFTP Server
51
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP > Set up a Scan to
SFTP Profile
Set up a Scan to SFTP Profile
Related Models: ADS-2700W
Set up a Scan to SFTP Profile to scan and upload the scanned data directly to an SFTP location.
We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that
JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used,
make sure it is compatible with HTTP 1.0 and HTTP 1.1.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address). For example: http://192.168.1.2
By default, no password is required. If you have previously set a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network menu in the left navigation bar.
4. Select the SFTP option, and then click Submit.
5. Click the Scan to FTP/SFTP/Network Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
The Profile setting screen appears.
7. In the Profile Name field, type a name for this server profile (up to 14 alphanumeric characters).
The machine will display this name on the LCD.
8. In the Host Address field, type the Host Address (for example: sftp.example.com; up to 64 characters) or the
IP address (for example: 192.23.56.189), and type the path (up to 60 characters) to the folder on the SFTP
server where you want to send your scanned data. Do not type a slash symbol at the beginning of the path.
9. In the Username field, type a user name (up to 32 characters) that has permission to write data to the SFTP
server.
10. In the Auth. Method field, select Password or Public Key.
11. Do one of the following:
52
• If you have selected Password, type the password (up to 32 characters) associated with the user name
you typed in the Username field. Type the password again in the Retype password field.
• If you have selected Public Key, select the authentication type from the Client Key Pair drop-down list.
12. Select the authentication type from the Server Public Key drop-down list.
13. In the Store Directory field, type the path (up to 60 characters) to the folder on the SFTP server where you
want to send your scanned data. Do not type a slash symbol at the beginning of the path.
14. Click the Quality drop-down list, and then select a quality setting. When Auto is selected, you can adjust the
detection level of colour from the Auto Color detect adjust drop-down list.
15. Click the File Type drop-down list, and then select the file type you want to use for the scanned document.
16. Click the Document Size drop-down list, and then select your document size from the list. This is necessary
to make sure the scanned file is the correct size.
17. In the Margin Settings, enter a value between -3 and 3 to add or remove a specific margin at the edge of the
image.
18. Click the File Size drop-down list, and then select your file size from the list.
19. Select On from the Skip Blank Page option, to remove blank pages of the document from the scanning
results.
20. Click the Skip Blank Page sensitivity drop-down list, and then select a value between -5 and 5.
21. Click the 2-sided Scan drop-down list.
22. Click the Brightness drop-down list, and then select the brightness level.
23. Click the Contrast drop-down list, and then select the contrast level.
24. Select On from the Continuous Scan option to continue scanning.
25. Change the Port Number setting used to access the SFTP server. The default for this setting is port 21. In
most cases, this setting does not need to be changed.
26. Click Submit.
• You can set the scanned file name and file name style in the Scan File Name menu in the left
navigation bar.
• Using the following characters: ?, /, \, ", :, <, >, |, or * may cause a sending error.
• You can use Web Based Management to create, import, and export a client key pair.
Related Information
•Scan to SFTP
Related Topics:
•Access Web Based Management
53
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP > Upload Scanned
Data to an SFTP Server
Upload Scanned Data to an SFTP Server
Related Models: ADS-2700W
1. Load your document.
2. Press d or c to display [to FTP/SFTP], and press it.
3. Press a or b to select one of the SFTP server profiles listed.
4. If the Scan to SFTP profile is not complete, press [Options]. Configure the following settings, and then
press [OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
•[Document Size]
•[File Size]
•[Skip Blank Page]
•[Advanced Settings]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
5. Press [Start].
The LCD displays the message [Connecting]. When the connection to the SFTP server is successful, the
machine starts scanning.
Related Information
•Scan to SFTP
54
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network > Set up a Scan
to Network Profile
Set up a Scan to Network Profile
Related Models: ADS-2700W
Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a Mapped Network
Drive (CIFS) server.
We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that
JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used,
make sure it is compatible with HTTP 1.0 and HTTP 1.1.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address). For example: http://192.168.1.2
By default, no password is required. If you have previously set a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network menu in the left navigation bar.
4. Select the Network option, and then click Submit.
5. Click the Scan to FTP/SFTP/Network Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
The Profile setting screen appears.
7. In the Profile Name field, type a name for this server profile (up to 14 alphanumeric characters).
The machine will display this name on the LCD.
8. In the Network Folder Path field, type the path to the folder on the Mapped Network Drive (CIFS) server
where you want to send your scanned data.
9. Click the Quality drop-down list, and then select a quality setting. When Auto is selected, you can adjust the
detection level of colour from the Auto Color detect adjust drop-down list.
10. Click the File Type drop-down list, and then select the file type you want to use for the scanned document.
11. Click the Document Size drop-down list, and then select your document size from the list. This is necessary
to make sure the scanned file is the correct size.
12. In the Margin Settings, enter a value between -3 and 3 to add or remove a specific margin at the edge of the
image.
13. Click the File Size drop-down list, and then select your file size from the list.
14. Select On from the Skip Blank Page option, to remove blank pages of the document from the scanning
results.
15. Click the Skip Blank Page sensitivity drop-down list, and then select a value between -5 and 5.
16. Click the 2-sided Scan drop-down list.
56
17. Click the Brightness drop-down list, and then select the brightness level.
18. Click the Contrast drop-down list, and then select the contrast level.
19. Select On from the Continuous Scan option to continue scanning.
20. In the Username field, type a user name (up to 96 characters) that has permission to write data to the folder
specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of
the following styles:
user@domain
domain\user
21. In the Password field, type the password (up to 33 characters) associated with the user name you entered in
the Username field. Type the password again in the Retype password field.
22. Click Submit.
23. You must configure the SNTP (network time server) or you must set the date, time and time zone correctly on
the control panel.
• You can set the scanned file name and file name style in the Scan File Name menu in the left
navigation bar.
• Using the following characters: ?, /, \, ", :, <, >, |, or * may cause a sending error.
Related Information
•Scan to Network
57
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network > Upload
Scanned Data to a Mapped Network Drive (CIFS) Server
Upload Scanned Data to a Mapped Network Drive (CIFS) Server
Related Models: ADS-2700W
1. Load your document.
2. Press d or c to display [to Network], and press it.
3. Press a or b to select one of the Network server profiles listed.
4. If the Scan to Network profile is not complete, press [Options]. Configure the following settings, and then
press [OK]:
•[2-sided Scan]
•[Scan Type]
•[Resolution]
•[File Type]
•[Document Size]
•[File Size]
•[Skip Blank Page]
•[Advanced Settings]
• To configure other settings, press [Advanced Settings].
• To save the settings as a shortcut, press [Save as Shortcut].
• If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate
settings using Web Based Management.
5. Press [Start].
The LCD displays the message [Connecting]. When the connection to the Network server is successful,
the machine starts scanning.
Related Information
•Scan to Network
58
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows 7, Windows 8 and Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8
and Windows 10)
Related Models: ADS-2700W
The Web Services protocol enables Windows 7, Windows 8 and Windows 10 users to scan using a Brother
machine on the network. You must install the driver via Web Services.
•Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8 and
Windows 10)
•Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and
Windows 10)
•Configure Scan Settings for Web Services
59
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows 7, Windows 8 and Windows 10) > Use Web Services to Install Drivers Used for
Scanning (Windows 7, Windows 8 and Windows 10)
Use Web Services to Install Drivers Used for Scanning (Windows 7,
Windows 8 and Windows 10)
Related Models: ADS-2700W
Use Web Services to monitor scanners on the network.
• Make sure you have installed the Brother software and drivers.
• Verify that the host computer and the Brother machine are on the same subnet, or that the router is
correctly configured to pass data between the two devices.
• You must configure the IP address on your Brother machine before you configure this setting.
1. Do one of the following:
• Windows 10
Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
• Windows 8.1
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > PC and devices > Devices > Add a device.
The machine's Web Services Name appears.
• Windows 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > Devices > Add a device.
The machine's Web Services Name appears.
• Windows 7
Click (Start) > Control Panel > Network and Internet > View network computers and devices.
The machine's Web Services Name appears with the scanner icon.
Right-click the machine you want to install.
• The Web Services Name for the Brother machine is your model name and the MAC Address (Ethernet
Address) of your machine (for example, Brother ADS-XXXXX (model name) [XXXXXXXXXXXX] (MAC
Address / Ethernet Address)).
• Windows 8/Windows 10
Move your mouse over the machine name to display the machine's information.
2. Do one of the following:
• Windows 8/Windows 10
Select the machine you want to install, and then follow the on-screen instructions.
• Windows 7
Click Install in the displayed menu.
To uninstall drivers, click Uninstall or (Remove device).
Related Information
•Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
60
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows 7, Windows 8 and Windows 10) > Scan Using Web Services from the Brother
Machine (Windows 7, Windows 8 and Windows 10)
Scan Using Web Services from the Brother Machine (Windows 7,
Windows 8 and Windows 10)
Related Models: ADS-2700W
If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu
on your Brother machine's LCD.
Certain characters in the messages displayed on the LCD may be replaced with spaces if the language
settings of your OS and your Brother machine are different.
1. Load your document.
2. Press d or c to display [WS Scan], and press it.
3. Press the type of scan you want to perform.
4. Press a or b to display the computer name where you want to send the data, and then press the computer
name.
5. Press [Start].
The machine starts scanning.
Related Information
•Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
61
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows 7, Windows 8 and Windows 10) > Configure Scan Settings for Web Services
Configure Scan Settings for Web Services
Related Models: ADS-2700W
1. Do one of the following:
• Windows 10
Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices
and printers.
• Windows 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.
• Windows 7
Click (Start) > Devices and Printers.
2. Right-click the machine icon, and then select Scan profiles....
The Scan profiles... dialog box appears.
3. Select the scan profile you want to use.
4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for
scanning, and then click the Set as Default button.
5. Click Edit....
The Edit Default Profile dialog box appears.
6. Select the Source, Paper size, Color format, File type, Resolution (DPI), Brightness and Contrast
settings.
7. Click the Save Profile button.
These settings will be applied when you scan using the Web Services protocol.
If you are requested to select a scanning application, select Windows Fax and Scan or Windows Photo Gallery
from the list.
Related Information
•Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
62
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Options Using the
Touchscreen
Scan Options Using the Touchscreen
Related Models: ADS-2700W
To change scan settings, press [Options].
Option Description
2-sided Scan When using 2-sided scanning, select 2-sided Scan: Long Edge so the layout of the
data file’s pages matches your original.
Scan Type Select the scan type for your document.
When Auto is selected, the machine automatically detects whether the document uses
colour and generates a scanned image of the document. For documents that mix colour
and monochrome pages, colour pages are scanned in the Colour mode, and
monochrome pages are scanned in the Black and White mode.
Resolution Select a scanning resolution. Higher resolutions produce a finer scanned image but
consume more memory and increase transfer time.
File Type Select the file type you want to use for the scanned data.
Document Size Select the exact size of your document.
File Size Select Small, Medium, or Large for the file size.
Skip Blank Page When On is selected, blank pages are skipped.
Use the slider to adjust the sensitivity level for detecting blank pages in the scanned
data. The higher the sensitivity, the easier it is for the machine to detect blank pages.
Advanced Settings Continuous Scan
Scan more pages than the maximum capacity of the ADF and save them as one data
file.
After scanning the first batch of documents, press Continue to scan additional pages.
When you are finished scanning, press Complete.
Color Tone Adjustment
Adjust the brightness and contrast.
Adjust Auto Color Detect
When the Scan Type is set to Auto, you can adjust the detection level of colour.
Skip Blank Page sensitivity
Select the sensitivity level for detecting blank pages in the scanned data. The higher the
sensitivity, the easier it is for the machine to detect blank pages.
Margin Settings
Adjust the scanning position of documents if the output position of the images has
shifted or if the images are squeezed together or stretched vertically.
Set New Default Returns the settings to the default settings.
Factory Reset Returns the settings to the factory settings.
Related Information
•Scan Using the Scan Button on Your Brother Machine
63
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Restrict Scan Functions from
External Devices
Restrict Scan Functions from External Devices
Related Models: ADS-2700W
This feature allows you to restrict scan functions from external devices. When you restrict scan functions from
external devices, an error message appears on the device and users cannot use those scan functions.
We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that
JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used,
make sure it is compatible with HTTP 1.0 and HTTP 1.1.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address). For example: http://192.168.1.2
By default, no password is required. If you have previously set a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan from PC menu in the left navigation bar.
4. Disable the Pull Scan option.
5. Click Submit.
Related Information
•Scan Using the Scan Button on Your Brother Machine
64
Home > Scan > Scan from Your Computer (Windows)
Scan from Your Computer (Windows)
There are several ways you can use your computer to scan documents on your Brother machine. Use the
software applications provided by Brother, or use your favourite scanning application.
•Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications
•Scan Using Windows Photo Gallery or Windows Fax and Scan
•Scan Using Kofax Power PDF Standard v3
65
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other
Windows Applications
Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications
You can use the Nuance™ PaperPort™ 14 application, which is included in the scanner driver, for scanning.
For detailed instructions on using each application, click the application's Help menu, and then click Getting
Started Guide in the Help ribbon.
The instructions for scanning in these steps are for Nuance™ PaperPort™ 14. For other Windows
applications, the steps will be similar. Nuance™ PaperPort™ 14 supports both TWAIN and WIA drivers; the
TWAIN driver (recommended) is used in these steps.
1. Load your document.
2. Start Nuance™ PaperPort™ 14. Do one of the following:
• Windows XP and Windows 7
Click (Start) > All Programs > Nuance PaperPort 14 > PaperPort.
• Windows 8
Click (PaperPort).
• Windows 10
Click > All apps > Nuance PaperPort 14 > PaperPort.
3. Click the Desktop menu, and then click Scan Settings in the Desktop ribbon.
The Scan or Get Photo panel appears on the left side of the screen.
4. Click Select.
5. From the available Scanners list, select TWAIN: Brother ADS-XXXXX or TWAIN: Brother ADS-XXXXX
LAN (where ADS-XXXXX is the model name of your machine). To use the WIA driver, select the Brother
driver that has "WIA" as the prefix.
6. Select the Display scanner dialog box check box in the Scan or Get Photo panel.
7. Click Scan.
The Scanner Setup dialog box appears.
66
8. Adjust the settings in the Scanner Setup dialog box, if needed.
9. Click the Document Size drop-down list, and then select your document size.
10. Click PreScan to preview your image and crop unwanted portions before scanning.
11. Click Scan.
The machine starts scanning.
Related Information
•Scan from Your Computer (Windows)
•TWAIN Driver Settings (Windows)
67
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other
Windows Applications > TWAIN Driver Settings (Windows)
TWAIN Driver Settings (Windows)
• Note that the item names and assignable values will vary depending on the machine.
• Load only one document per scanning sequence when Long paper, Carrier Sheet Mode, or Plastic
Card Mode is selected.
1. Scan
Select the Photo, Web, or Text option depending on the type of document you want to scan.
Scan (Image Type) Resolution Scan Type
Photo Use for scanning photo images. 300 x 300 dpi 24bit Colour
Web Use for attaching the scanned
image to web pages.
100 x 100 dpi 24bit Colour
Text Use for scanning text
documents.
200 x 200 dpi Black & White
2. Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions produce a finer scanned
image but consume more memory and increase transfer time.
68
Only 300 × 300dpi can be selected when using long paper.
3. Scan Type
Select from a range of scan colour depths.
•Auto
Automatically detects whether the document uses colour and generates a scanned image of it. For
documents that mix colour and monochrome pages, colour pages will be scanned in Colour mode,
while monochrome pages will be scanned in Black & White mode.
•Black & White
Use for text or line art images.
•True Grey
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
4. Document Size
Select the exact size of your document from a selection of preset scan sizes. If you select Custom, the
Custom Document Size dialog box appears and you can specify the document size.
5. Binding Method
Select Long-edge binding or Short-edge binding if you selected the 2 in 1 option in the Document Size
settings.
6. 2-sided Scanning
Scan both sides of the document.
Load only one document per scanning sequence when Carrier Sheet Mode or Plastic Card Mode is
selected.
7. Auto rotate rear image 180 degrees
Rotates the scanned image on the reverse side of the page 180 degrees.
8. Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scanner Setup dialog box.
•Paper
-Auto Deskew
Set the machine to correct document skewing automatically.
Because the Auto Deskew feature is automatically set to On if you select Auto for the Document Size and
set to Off if you select fixed for the Document Size, you cannot change the Auto Deskew setting.
-Auto Image Rotation
Changes the direction of the document based on the text orientation.
-Detect End of Page
Detects the end of page and automatically adjusts the size of a page when the length of the document
is shorter than the Document Size selected.
-Document Event Capture (Multifeed Detection)
When your machine detects a multifeed or a document size difference, you must confirm that the data
scanned so far has been saved, and then start scanning again from the next page or the beginning of
the document.
• Load documents of the same paper weight and size in the Paper Guides.
• Suitable paper weight: 50 g/㎡ to 209 g/㎡.
• Make sure the top of each page is not aligned. (Separation between documents of more than
0.33mm to 20.33mm needed.)
69
• Make sure the first page is loaded first.
• Make sure the document is not crooked. (Less than a 3° horizontal skew, 0.7° skew between
documents.)
• Will not work when the Long Paper option is selected.
• After loading the first page, the machine will pause for up to four seconds for document analysis.
• We recommend disabling this setting when you are scanning thick paper to avoid feeding error.
•Enhancement
-B&W Threshold Adjustment
This setting allows you to adjust the image quality when scanning in Black & White mode. Larger
values increase the amount of black in the scanned image, while smaller values increase the amount
of white.
-Greyscale Adjustment
This function adjusts the brightness and contrast to create grey images.
Brightness
Set the Brightness level by moving the slider to the right or left to lighten or darken the image. If
the scanned image is too light, set a lower brightness level and scan the document again. If the
image is too dark, set a higher brightness level and scan the document again. You can also type a
value in the field to set the brightness.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase
emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
You can also type a value in the field to set the contrast.
-Colour Tone Adjustment
Allows you to adjust the brightness, contrast and gamma during grey and colour scanning.
-Auto Color Detect Adjust
When scan type Auto is selected, you can adjust the detection level of colour. Increasing the slider
value makes the machine more likely to determine that a given document is a colour document.
-Background Processing
•Remove Bleed-through / Pattern
Prevent bleed-through.
•Remove Background Colour
Remove the base colour of documents to make the scanned data more legible.
-Colour Drop
Select a colour to remove from the scanned image.
-Boldface Formatting
Emphasise the characters of the original by making them bold.
-Blurred Character Correction
Correct any broken or incomplete characters in the original to make them easier to read.
-Edge Emphasis
Make the characters of the original sharper.
-Noise Reduction
This feature allows you to remove small dots or specks called “noise”, from the background of
scanned images. Removing unwanted specks helps to reduce compressed file sizes.
-Remove Ruled Line
This feature allows you to remove lines in the document. You can select the type of line direction to
remove (Vertical, Horizontal, Vertical and Horizontal).
•Minimum Line Length
Lines longer than or equal to the specified length are removed.
70
•Maximum Clearance
If lines are broken, for example due to fading of the image, the lines that are broken for an interval
less than or equal to the specified broken line distance will be detected and removed.
Original Document Scan
Result
Description
There are horizontal and vertical lines. If you select Vertical, the vertical line is removed.
If you select Horizontal, the horizontal line is
removed.
If you select Vertical and Horizontal, all lines are
removed.
-Punch Hole Removal
This feature removes the punch hole markings by filling hole marks with white or the surrounding
colour.
-Invert Image
Reverse the brightness and the colours in the image.
-Compression
Select the size of the compressed file. If you select Large, the file size of the image will be large, but
the quality will be good.
• The following items can be selected when scanning monochrome images:
-Binding Method
-Blurred Character Correction
-Noise Reduction
• The following items can be selected when scanning colour or grey images:
-Colour Tone Adjustment
-Colour Drop
-Remove Background Colour
-Boldface Formatting
-Punch Hole Removal
-Remove Bleed-through / Pattern
-Edge Emphasis
-Remove Ruled Line
•Paper Handling
-Carrier Sheet Mode
Use the Carrier Sheet (not included) to scan the following document types:
• Important documents (photos, contracts)
• Thin paper (receipts)
• Irregularly-shaped paper (clippings)
-Plastic Card Mode
This feature automatically selects the suitable settings for scanning cards, such as driving licenses
and insurance cards.
-Margin Settings
71
This feature allows you to add or remove a specific margin (from -3 mm to 3 mm) at the edge of the
image. A positive value decreases the size of the scanned image when it is output and a negative
value increases the size of the scanned image when it is output.
-Edge Fill
Fill in the edges on four sides of the scanned image using the selected colour and range.
Binding Method and B&W Threshold Adjustment cannot be selected when using Edge Fill.
-Skip Blank Page
Remove the document's blank pages from the scanning results.
-Single Page Scan
Scans one page at a time from the ADF, regardless of the number of pages in the ADF.
-Continuous scan
Select this option to scan additional documents using the same settings when a scan has been
completed. It is useful when you are scanning more documents than the ADF can hold or when you
are scanning several documents at once.
Related Information
•Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications
72
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows
Fax and Scan
Scan Using Windows Photo Gallery or Windows Fax and Scan
Windows Photo Gallery or Windows Fax and Scan applications are other options that you can use for scanning.
These applications use the WIA scanner driver.
1. Load your document.
2. Launch your scanning application. Do one of the following:
• Windows Photo Gallery
Click File > Import from Camera or Scanner.
• Windows Fax and Scan
Click File > New > Scan.
3. Select the scanner you want to use.
4. Click Import or OK.
The New Scan dialog box appears.
5. Adjust the settings in the Scanner Setup dialog box, if needed.
6. Click Scan.
The machine starts scanning.
Related Information
•Scan from Your Computer (Windows)
73
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows
Fax and Scan > WIA Driver Settings (Windows)
WIA Driver Settings (Windows)
1. Paper source
You can select Document Feeder only.
2. Picture Type (Image Type)
Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings for the type
of document you want to scan.
To change advanced settings, click the Adjust the quality of the scanned picture link.
75
1. Brightness
Set the Brightness level by moving the slider to the right or left to lighten or darken the image. If the scanned
image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a
higher brightness level and scan the document again.
2. Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark
and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value
in the field to set the contrast level.
3. Resolution (DPI)
Select a scanning resolution from the Resolution (DPI) list. Higher resolutions produce a finer scanned
image but consume more memory and increase transfer time.
4. Picture type
Select or change the type of document you want to scan.
Related Information
•Scan Using Windows Photo Gallery or Windows Fax and Scan
76
Home > Scan > Scan from Your Computer (Windows) > Scan Using Kofax Power PDF Standard v3
Scan Using Kofax Power PDF Standard v3
You can use the Kofax Power PDF application for scanning. It converts the scanned PDF data into other formats
including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, images and more. If you are asked to enter the
serial number when installing the software, check the label attached to the scanner. Within the application, see
the Kofax Power PDF Help menu, for more information.
Related Information
•Scan from Your Computer (Windows)
77
Home > Scan > Scan from Your Computer (Mac)
Scan from Your Computer (Mac)
There are several ways you can use your Mac to scan documents on your Brother machine. Use the software
applications provided by Brother or your favourite scanning application.
•Scan Using Brother iPrint&Scan
•Scan Using TWAIN-Compliant Applications (Mac)
•Scan Using Apple Image Capture (ICA Driver)
78
Home > Scan > Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan
Scan Using Brother iPrint&Scan
Use Brother iPrint&Scan for Mac to scan from your computer. Download and install Brother iPrint&Scan from the
App Store.
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen
instructions to select your Brother machine.
3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.
Related Information
•Scan from Your Computer (Mac)
79
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac)
Scan Using TWAIN-Compliant Applications (Mac)
You can scan using TWAIN-compliant applications. For more information about the scanning procedure, see the
manual for your application.
1. Start your graphics application, and then select the scan operation.
The scanner setup dialog box appears.
2. (ADS-2700W) Click the device selection menu, and then select your model name (if not already selected).
3. Adjust the settings in the Scanner Setup dialog box, if needed.
4. Click the Document Size pop-up menu, and then select your document size.
5. Click the PreScan option to preview your image and crop unwanted portions before scanning.
6. Press Scan.
The machine starts scanning.
Related Information
•Scan from Your Computer (Mac)
•TWAIN Driver Settings (Mac)
80
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications
(Mac) > TWAIN Driver Settings (Mac)
TWAIN Driver Settings (Mac)
The options and settings available vary depending on the machine.
1. Resolution
Select a scanning resolution from the Resolution pop-up menu. Higher resolutions produce a finer scanned
image but consume more memory and increase transfer time.
2. Scan Type
Select from a range of scan colour depths.
•Auto
Automatically detects whether the document uses colour and generates a scanned image of it. For
documents that mix colour and monochrome pages, colour pages will be scanned in Colour mode,
while monochrome pages will be scanned in Black & White mode.
•Black & White
Use for text or line art images.
•Gray (Error Diffusion)
81
•True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
3. Document Size
Select the exact size of your document from a selection of preset scan sizes. If you select Custom, you can
specify the document size.
4. 2-sided Scanning
Scan both sides of the document.
5. Auto rotate rear image 180 degrees
Rotates the scanned image on the back page 180 degrees.
6. Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scanner Setup dialog box.
•Enhancement
-Greyscale Adjustment
This function adjusts the brightness and contrast to create grey images.
Brightness
Set the Brightness level by moving the slider to the right or left to lighten or darken the image.If the
scanned image is too light, set a lower brightness level and scan the document again. If the image
is too dark, set a higher brightness level and scan the document again. You can also type a value
in the field to set the brightness.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase
emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
You can also type a value in the field to set the contrast.
-Colour Tone Adjustment
Allows you to adjust the brightness, contrast and gamma during grey and colour scanning.
-Auto Color Detect Adjust
When scan type Auto is selected, you can adjust the detection level of colour. Increasing the slider
value makes the machine more likely to determine that a given document is a colour document.
-Noise Reduction
This feature allows you to remove small dots or specks called “noise”, from the background of
scanned images. Removing unwanted specks helps to reduce compressed file sizes.
•Paper Handling
-Continuous scan
Select this option to scan additional documents using the same settings when a scan has been
completed. It is useful when you are scanning more documents than the ADF can hold or when you
are scanning several documents at once.
Related Information
•Scan Using TWAIN-Compliant Applications (Mac)
82
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver)
Scan Using Apple Image Capture (ICA Driver)
You can scan a document using the ICA driver. If you installed the Full Driver and Software Package from the
Brother Solutions Center at support.brother.com, the ICA driver is already installed on your computer. You can
also scan directly using the Image Capture application.
Related Information
•Scan from Your Computer (Mac)
•Scan Using Apple Image Capture
•ICA Driver Settings
83
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > Scan
Using Apple Image Capture
Scan Using Apple Image Capture
1. Launch the Image Capture application.
2. Select the machine from the list on the left side of the screen.
If you connected the Brother machine to your Mac with a USB cable, you will see the machine in the
DEVICES area. If connected via LAN, you will see it in the SHARED area.
3. Load your document.
4. Select the size of your document.
5. Select the destination folder or destination application from the Scan To pop-up menu.
6. Click Scan.
The machine starts scanning.
Related Information
•Scan Using Apple Image Capture (ICA Driver)
84
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > ICA
Driver Settings
ICA Driver Settings
To adjust image capture settings, click Show Details.
Item names and assignable values may vary depending on the machine.
1. Kind
Allows you to select from Color, Black&White, or Text.
2. Resolution
Specifies the document resolution you want.
3. Scan Size/Size
Specifies the paper size of the document.
4. Orientation
Specifies the orientation of the document.
5. Duplex
Allows you to select the Duplex check box to perform 2-sided (duplex) scanning.
6. Scan To
Specifies the destination folder or destination application.
7. Name
Allows you to enter the prefix text used for the name of the scanned image.
8. Format
Specifies the file format of the scanned data.
9. Combine into single document
Allows you to scan a document as one item and save it as one file when selecting PDF or TIFF for the file
format.
10. Image Correction
Depending on the Kind option selected, it allows you to configure the following settings:
85
Home > Network > Supported Basic Network Features
Supported Basic Network Features
Related Models: ADS-2700W
The machine supports various features depending on the operating system. Use this table to see which network
features and connections are supported by each operating system.
Operating Systems Windows XP (SP3)
Windows 7 (SP1)
Windows 8
Windows 8.1
Windows 10
Windows Server 2008 R2
(SP1)/2012/2012 R2/2016
macOS v10.10.5
macOS v10.11.x
macOS v10.12.x
Scanning Yes Yes Yes
BRAdmin Light 1 Yes
Web Based Management Yes Yes Yes
Remote Setup Yes Yes
Related Information
•Network
1BRAdmin Light is available as a download from your model's Downloads page at support.brother.com.
88
Home > Network > Network Management Software and Utilities > Learn about Network Management
Software and Utilities
Learn about Network Management Software and Utilities
Related Models: ADS-2700W
Web Based Management
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your
machine's IP address into your web browser to access and change your scanner settings.
BRAdmin Light (Windows)
BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for
Brother products on your network, view the status and configure the basic network settings, such as IP address.
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the
latest version of Brother's BRAdmin Light.
• If using Windows Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily
disable them. When you are sure you can scan, configure the software settings by following the
manufacturer's instructions.
Remote Setup (Windows and Mac)
Remote Setup is a program for configuring many machine and network settings from either a Windows or a Mac
application. When you start this application, the settings on your machine are automatically downloaded to your
computer and displayed on your computer screen. If you change the settings, you can upload them directly to the
machine.
This utility can be used with either a USB or a network connection.
Related Information
•Network Management Software and Utilities
90
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network
Additional Methods of Configuring Your Brother Machine for a Wireless
Network
Related Models: ADS-2700W
•Before Configuring Your Brother Machine for a Wireless Network
•Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi
Protected Setup™ (WPS)
•Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS)
•Configure Your Machine for a Wireless Network Using the Machine's Control Panel
Setup Wizard
•Use Wi-Fi Direct®
91
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Before Configuring Your Brother Machine for a Wireless Network
Before Configuring Your Brother Machine for a Wireless Network
Related Models: ADS-2700W
Before attempting to configure a wireless network, confirm the following:
• Before configuring wireless settings, you must know your Network name (SSID) and Network Key
(Password). If using an enterprise wireless network, you must know the User ID and Password.
If you do not know this security information, contact the router manufacturer, your system administrator, or
your Internet provider.
• To achieve optimum results with normal everyday document scanning, place the Brother machine as close to
the wireless access point/router as possible with minimal obstructions. Large objects and walls between the
two devices and interference from other electronic devices can affect the data transfer speed of your
documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are scanning large files, such as multi-page documents with mixed text and large
graphics, you may want to consider selecting wired Ethernet for faster data transfer, or USB for the fastest
throughput speed.
• Although the Brother machine can be used in both a wired and wireless network, only one connection
method can be used at a time.
Related Information
•Additional Methods of Configuring Your Brother Machine for a Wireless Network
92
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected
Setup™ (WPS)
Configure Your Machine for a Wireless Network Using the One-Push
Method of Wi-Fi Protected Setup™ (WPS)
Related Models: ADS-2700W
If your wireless access point/router supports Wi-Fi Protected Setup™ (WPS), you can use WPS from your
machine's control panel menu to configure your wireless network settings.
Routers or access points that support WPS are marked with this symbol:
1. Press [Settings] > [Network] > [WLAN] > [WPS].
2. When [Enable WLAN? The Wired Network I/F will be disabled. Do you want to
continue?] appears, press [Yes].
The wireless setup wizard starts. To cancel, press [No].
3. When the touchscreen instructs you to start WPS, press the WPS button on your wireless access point/
router. Press [OK], and then your machine automatically tries to connect to your wireless network.
If your wireless device is connected successfully, the LCD displays [Connected].
You have completed the wireless network setup. To install drivers and software necessary for operating your
device, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
To configure additional Network Settings, use the Web Based Management. See Related Information: Access
Web Based Management
Related Information
•Additional Methods of Configuring Your Brother Machine for a Wireless Network
Related Topics:
•Access Web Based Management
93
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™
(WPS)
Configure Your Machine for a Wireless Network Using the PIN Method
of Wi-Fi Protected Setup™ (WPS)
Related Models: ADS-2700W
If your wireless access point/router supports WPS, you can use the Personal Identification Number (PIN) Method
to configure your wireless network settings.
The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®. By submitting a PIN
created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up
the wireless network and security settings. For more information on how to access WPS mode, see the
instructions provided with your wireless access point/router.
Type A
Connection when the wireless access point/router (1) doubles as the Registrar.
1
Type B
Connection when another device (2), such as a computer, is used as the Registrar.
1
2
Routers or access points that support WPS are marked with this symbol:
1. Press [Settings] > [Network] > [WLAN] > [WPS w/ PIN Code].
2. When [Enable WLAN? The Wired Network I/F will be disabled. Do you want to
continue?] appears, press [Yes].
The wireless setup wizard starts. To cancel, press [No].
3. The LCD displays an eight-digit PIN and the machine starts searching for a wireless access point/router.
94
4. Using a computer connected to the network, in your browser's address bar, type the IP address of the device
you are using as the Registrar. (For example: http://192.168.1.2)
5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.
• The Registrar is usually the wireless access point/router.
• The settings page will differ depending on the brand of wireless access point/router. For more detailed
information, see the instructions supplied with your wireless access point/router.
If using a Windows 7, Windows 8, Windows 8.1, or Windows 10 computer as a Registrar, complete the
following steps:
6. Do one of the following:
• Windows 10
Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
• Windows 8 and Windows 8.1
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.
• Windows 7
Click (Start) > Devices and Printers > Add a device.
• To use Windows 7, Windows 8, Windows 8.1, or Windows 10 computer as a Registrar, you must
register it to your network in advance. For more detailed information, see the instructions supplied with
your wireless access point/router.
• If you use Windows 7, Windows 8, Windows 8.1, or Windows 10 as a Registrar, you can install the
scanner driver after the wireless configuration by following the on-screen instructions. To install the full
driver and software package, see the Quick Setup Guide.
7. Select your machine and click Next.
8. Type the PIN displayed on the machine's LCD, and then click Next.
9. (Windows 7 only) Select your network, and then click Next.
10. Click Close.
If your wireless device is connected successfully, the LCD displays [Connected].
You have completed the wireless network setup. To install drivers and software necessary for operating your
device, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
To configure additional Network Settings, use the Web Based Management. See Related Information: Access
Web Based Management
Related Information
•Additional Methods of Configuring Your Brother Machine for a Wireless Network
Related Topics:
•Access Web Based Management
95
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
Configure Your Machine for a Wireless Network Using the Machine's
Control Panel Setup Wizard
Related Models: ADS-2700W
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and write down the current wireless network settings.
Network Name (SSID)
Network Key (Password)
For example:
Network Name (SSID)
HELLO
Network Key (Password)
12345
If your router uses WEP encryption, enter the Network Key (Password) used as the first WEP key. Your
Brother machine supports the use of the first WEP key only.
2. Press [Settings] > [Network] > [WLAN] > [Setup Wizard].
3. When [Enable WLAN? The Wired Network I/F will be disabled. Do you want to
continue?] appears, press [Yes].
The wireless setup wizard starts. To cancel, press [No].
4. The machine searches for your network and displays a list of available SSIDs. Press a or b to display the
SSID you want to connect to, and then press it.
5. Press [OK].
6. Do one of the following:
• If using an authentication and encryption method that requires a Network Key (Password), enter the
Network Key (Password) you wrote down in the first step.
When you have entered all the characters, press [OK].
• If your authentication method is Open System and your encryption mode is None, go to the next step.
7. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the LCD displays [Connected].
You have completed the wireless network setup. To install drivers and software necessary for operating your
device, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
To configure additional Network Settings, use the Web Based Management. See Related Information: Access
Web Based Management
Related Information
•Additional Methods of Configuring Your Brother Machine for a Wireless Network
96
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Scan from Your Mobile Device Using Wi-Fi Direct
Scan from Your Mobile Device Using Wi-Fi Direct
Related Models: ADS-2700W
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. It allows you to
configure a secured wireless network between your Brother machine and a mobile device, such as an Android™
device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports
wireless network configuration using the one-push or PIN Method of Wi-Fi Protected Setup™ (WPS). You can
also configure a wireless network by manually setting a SSID and password. Your Brother machine's Wi-Fi Direct
feature supports WPA2™ security with AES encryption.
1
2
1. Mobile device
2. Your Brother machine
Although the Brother machine can be used in both a wired and wireless network, only one connection
method can be used at a time.
Related Information
•Use Wi-Fi Direct®
99
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network
Configure Your Wi-Fi Direct Network
Configure your Wi-Fi Direct network settings from your machine's control panel.
•Wi-Fi Direct Network Configuration Overview
•Configure Your Wi-Fi Direct Network Using the One-Push Method
•Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected
Setup™ (WPS)
•Configure Your Wi-Fi Direct Network Using the PIN Method
•Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™
(WPS)
•Configure Your Wi-Fi Direct Network Manually
100
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview
Wi-Fi Direct Network Configuration Overview
Related Models: ADS-2700W
The following instructions offer five methods for configuring your Brother machine in a wireless network
environment. Select the method you prefer for your environment.
Check your mobile device for configuration.
1. Does your mobile device support Wi-Fi Direct?
Option Description
Yes Go to Step 2
No Go to Step 3
2. Does your mobile device support one-push configuration for Wi-Fi Direct?
Option Description
Yes See Related Information: Configure Your Wi-Fi Direct Network Using the One-
Push Method
No See Related Information: Configure Your Wi-Fi Direct Network Using the PIN
Method
3. Does your mobile device support Wi-Fi Protected Setup™ (WPS)?
Option Description
Yes Go to Step 4
No See Related Information: Configure Your Wi-Fi Direct Network Manually
4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup™ (WPS)?
Option Description
Yes See Related Information: Configure Your Wi-Fi Direct Network Using the One-
Push Method of Wi-Fi Protected Setup™ (WPS)
No See Related Information: Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup™ (WPS)
To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi-
Fi Direct, or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be
running Android™ 4.0 or greater.
Related Information
•Configure Your Wi-Fi Direct Network
Related Topics:
•Configure Your Wi-Fi Direct Network Using the One-Push Method
•Configure Your Wi-Fi Direct Network Using the PIN Method
•Configure Your Wi-Fi Direct Network Manually
101
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One-
Push Method
Configure Your Wi-Fi Direct Network Using the One-Push Method
Related Models: ADS-2700W
If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct Connection request received. Press [OK] to connect. Device Name:] appears
on the LCD. Press [OK] to connect.
1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Push Button].
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on the other device. Then Press [OK].] appears. Press [OK] on
your Brother machine.
This will start the Wi-Fi Direct setup.
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi
Direct network setup.
Related Information
•Configure Your Wi-Fi Direct Network
103
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One-
Push Method of Wi-Fi Protected Setup™ (WPS)
Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-
Fi Protected Setup™ (WPS)
Related Models: ADS-2700W
If your mobile device supports Wi-Fi Protected Setup™ (WPS), follow these steps to configure a Wi-Fi Direct
network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct Connection request received. Press [OK] to connect. Device Name:] appears
on the LCD. Press [OK] to connect.
1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Push Button].
2. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for
instructions) when [Activate Wi-Fi Direct on the other device. Then Press [OK].]
appears on the machine's LCD. Press [OK] on your Brother machine.
This will start the Wi-Fi Direct setup.
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi
Direct network setup.
Related Information
•Configure Your Wi-Fi Direct Network
104
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN
Method
Configure Your Wi-Fi Direct Network Using the PIN Method
Related Models: ADS-2700W
If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct
network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct Connection request received. Press [OK] to connect. Device Name:] appears
on the LCD. Press [OK] to connect.
1. Press [Settings] > [Network] > [Wi-Fi Direct] > [PIN Code].
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on the other device. Then Press [OK].] appears. Press [OK] on
your Brother machine.
This will start the Wi-Fi Direct setup.
3. The machine will wait for a connection request from your mobile device. When [PIN Code] appears, enter
the PIN displayed on your mobile device in the machine. Press [OK]. Follow the instructions.
If the PIN is displayed on your Brother machine, enter the PIN in your mobile device.
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi
Direct network setup.
Related Information
•Configure Your Wi-Fi Direct Network
105
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup™ (WPS)
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi
Protected Setup™ (WPS)
Related Models: ADS-2700W
If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure
a Wi-Fi Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct Connection request received. Press [OK] to connect. Device Name:] appears
on the LCD. Press [OK] to connect.
1. Press [Settings] > [Network] > [Wi-Fi Direct] > [PIN Code].
2. When [Activate Wi-Fi Direct on the other device. Then Press [OK].] is displayed,
activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for
instructions), and then press [OK] on your Brother machine.
This will start the Wi-Fi Direct setup.
3. The machine will wait for a connection request from your mobile device. When [PIN Code] appears, enter
the PIN displayed on your mobile device in the machine. Press [OK].
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi
Direct network setup.
Related Information
•Configure Your Wi-Fi Direct Network
106
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually
Configure Your Wi-Fi Direct Network Manually
Related Models: ADS-2700W
If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Manual].
2. The machine will display the SSID name and Password. Go to your mobile device's wireless network settings
screen and enter the SSID name and password.
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi
Direct network setup.
Related Information
•Configure Your Wi-Fi Direct Network
107
Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using Web
Based Management
Synchronise Time with the SNTP Server Using Web Based Management
The Simple Network Time Protocol (SNTP) is used to synchronise the time used by the machine for
authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can
automatically or manually synchronise the machine's time with the Coordinated Universal Time (UTC) provided
by the SNTP time server.
•Configure Date and Time Using Web Based Management
•Configure the SNTP Protocol Using Web Based Management
109
Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using Web
Based Management > Configure Date and Time Using Web Based Management
Configure Date and Time Using Web Based Management
Related Models: ADS-2700W
Configure the date and time to synchronise the time used by the machine with the SNTP time server.
This feature is not available in some countries.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the Administrator tab.
5. Click Date&Time in the left navigation bar.
6. Select the time difference between your location and UTC from the Time Zone drop-down list.
For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00.
7. Select the Synchronize with SNTP server check box.
110
Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using Web
Based Management > Configure the SNTP Protocol Using Web Based Management
Configure the SNTP Protocol Using Web Based Management
Related Models: ADS-2700W
Configure the SNTP protocol to synchronise the time the machine uses for authentication with the time kept by
the SNTP time server.
This feature is not available in some countries.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. Select the SNTP check box to activate the settings.
7. Restart your Brother machine to activate the configuration.
8. Next to the SNTP check box, click Advanced Setting and configure your settings as needed.
Option Description
Status Displays whether the SNTP protocol is enabled or disabled.
Synchronization Status Confirm the latest synchronisation status.
SNTP Server Method Select AUTO or STATIC.
•AUTO
112
Option Description
If you have a DHCP server in your network, the SNTP server will obtain
the address from that server automatically.
•STATIC
Type the address you want to use.
Primary SNTP Server
Address
Secondary SNTP Server
Address
Type the server address (up to 64 characters).
The secondary SNTP server address is used as a backup to the primary
SNTP server address. If the primary server is unavailable, the machine will
contact the secondary SNTP server.
Primary SNTP Server Port
Secondary SNTP Server
Port
Type the port number (1-65535).
The secondary SNTP server port is used as a backup to the primary SNTP
server port. If the primary port is unavailable, the machine will contact the
secondary SNTP port.
Synchronization Interval Type the number of hours between server synchronisation attempts (1-168
hours).
9. Click Submit.
Related Information
•Synchronise Time with the SNTP Server Using Web Based Management
113
Home > Network > Technical Information for Advanced Users > Wireless LAN Error Codes
Wireless LAN Error Codes
Related Models: ADS-2700W
If the LCD displays an error code, locate the code in the table and use the recommended solution to correct the
error.
Error Code Problem and Recommended Solutions
TS-02 The wireless access point/router cannot be detected.
1. Check the following:
• Make sure the wireless access point/router is powered on.
• Move your machine to an obstruction-free area, or closer to the wireless access point/
router.
• Temporarily place your machine within about 1 metre from the wireless access point/
router when you are configuring the wireless settings.
• If your wireless access point/router is using MAC address filtering, confirm that the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/
encryption method/Network Key (Password)), the information may be incorrect.
Confirm the SSID and security information, and re-enter the correct information as
necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a 2.4 GHz SSID/
ESSID. Make sure the wireless access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz
mixed mode.
TS-04 The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
Change the authentication and encryption methods of the wireless access point/router. Your
machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If the problem is not solved, the Network Name (SSID) or network settings entered may be
incorrect. Confirm the wireless network settings.
TS-05 The security information (SSID/Network Key (Password)) is incorrect.
Confirm the Network Name (SSID) and the Network Key (Password).
If your router uses WEP encryption, enter the Network Key (Password) used as the first WEP
key. Your Brother machine supports the use of the first WEP key only.
TS-08 Two or more wireless access points that have WPS enabled are detected.
• Confirm that only one wireless access point/router within range has the WPS method active
and try again.
• Try again after a few minutes to avoid interference from other access points.
Related Information
•Technical Information for Advanced Users
115
Home > Security > Lock the Machine Settings > Setting Lock Overview
Setting Lock Overview
Related Models: ADS-2700W
Use the Setting Lock feature to block unauthorised access to machine settings.
When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Remote Setup will not launch when Setting Lock is set to On.
•Set or Change the Setting Lock Password
•Turn Setting Lock On
118
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set or Change the Setting Lock
Password
Set or Change the Setting Lock Password
Related Models: ADS-2700W
1. Press [Settings] > [General Setup] > [Setting Lock].
To change the password, press [Settings] > [General Setup] > [Setting Lock] > [Set
Password], and then enter your existing four-digit password.
2. Enter a four-digit number for the password using numbers 0-9. Press [OK].
3. When the touchscreen displays [Verify:], re-enter the new password. Press [OK].
4. Press .
Related Information
•Setting Lock Overview
119
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On
Turn Setting Lock On
Related Models: ADS-2700W
Use the Setting Lock feature to block unauthorised access to machine settings.
When Setting Lock is set to On, you cannot access the machine settings without entering the password.
1. Press [Settings] > [General Setup] > [Setting Lock] > [Lock Off=>On].
2. Enter the current four-digit password. Press [OK].
To turn Setting Lock off, press on the touchscreen, enter the current four-digit password, and then
press [OK].
Related Information
•Setting Lock Overview
120
Home > Security > Network Security Features > Secure Function Lock 3.0 > Before Using Secure Function
Lock 3.0
Before Using Secure Function Lock 3.0
Related Models: ADS-2700W
Secure Function Lock lets you restrict public access to the following machine operations:
• Scan to PC
• Scan to FTP/SFTP
• Scan to Network
• Scan to USB
• Scan to Email Server
• Scan to WSS (Web Service Scan)
Secure Function Lock also prevents users from changing the default settings from the machine by limiting
access to the machine’s settings.
Before using the security features you should first enter an administrator password. The administrator can set up
restrictions for individual users along with a user password. Carefully write down your password. If you forget it,
you will have to reset the password stored in the machine. For more information about how to reset the
password, contact Brother customer service.
• Only administrators can set limitations and make changes for each user.
• For Windows users only:
Secure Function Lock can be set using Web Based Management.
Related Information
•Secure Function Lock 3.0
123
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function
Lock 3.0 Using Web Based Management
Configure Secure Function Lock 3.0 Using Web Based Management
Related Models: ADS-2700W
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. Type an Administrator password in the Login box. Click .
4. Click the Administrator tab.
5. Click the User Restriction Function menu in the left navigation bar.
6. Click the Secure Function Lock menu.
7. Click Submit.
8. Click the User List menu in the left navigation bar.
9. In the User List field, type the user name.
10. In the PIN Number field, type a four-digit password.
11. Select User List / Restricted Functions from the drop-down list for each user.
12. Click Submit.
Related Information
•Secure Function Lock 3.0
124
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Public Mode for
Secure Function Lock 3.0
Configure Public Mode for Secure Function Lock 3.0
Related Models: ADS-2700W
Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users.
Public users will not need to enter a password to access the features made available through Public Mode
settings.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the Administrator tab.
5. Click the Restricted Functions menu.
6. Select Secure Function Lock.
7. Click Submit.
8. Click the Restricted Functions menu.
9. In the Public Mode row, select a check box to allow or clear a check box to restrict the function listed.
10. Click Submit.
Related Information
•Secure Function Lock 3.0
125
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Import and Export a CA Certificate
Import and Export a CA Certificate
Related Models: ADS-2700W
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click CA Certificate.
7. Do one of the following:
• To import a CA Certificate, click Import CA Certificate. Browse to the file you want to import.
• To export a CA Certificate, select the certificate you want to export and click Export.
8. Click Submit.
Related Information
•Certificates and Web Based Management
128
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Manage Multiple Certificates
Manage Multiple Certificates
Related Models: ADS-2700W
The multiple certificate feature allows you to use Web Based Management to manage each certificate installed
on your machine. In Web Based Management, navigate to the CA Certificate screen to view certificate content,
delete, or export your certificates.
You can store up to three CA certificates to use SSL.
We recommend storing one certificate fewer than allowed, reserving an empty spot in case of certificate
expiration. When a certificate expires, import a new certificate into the reserved spot, and then delete the expired
certificate. This ensures that you avoid configuration failure.
When you use TLS for SMTP communications, you do not have to select a certificate. The necessary
certificate is selected automatically.
Related Information
•Certificates and Web Based Management
129
Home > Security > Network Security Features > Send an Email Securely
Send an Email Securely
Related Models: ADS-2700W
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. In the SMTP field, click Advanced Settings and make sure the status of SMTP is Enabled.
7. Configure the SMTP settings.
• Confirm that the email settings are correct after configuration by sending a test email.
• If you do not know the SMTP server settings, contact your network administrator or Internet Service
Provider (ISP).
8. When finished, click Submit.
The Test Send E-mail Configuration dialog box appears.
9. Follow the instructions in the dialog box to test the current settings.
Sending an Email with User Authentication
Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user
authentication. This method prevents unauthorised users from accessing the email server. You can use Web
Based Management to configure these settings. You can use SMTP-AUTH for email notification, email reports
and Scan to E-mail Server.
•Email Client Settings
- You must match the SMTP authentication method settings with the method used by your email
application.
- Contact your network administrator or your ISP about the email client configuration.
- You must select the SMTP-AUTH check box of Server Authentication Method to enable SMTP server
authentication.
•SMTP settings
- You can change the SMTP port number using Web Based Management. This is useful if your ISP
(Internet Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service.
- By changing the SMTP port number to a specific number that your ISP is using for the SMTP server (for
example, port 587), you can send an email via the SMTP server.
Sending an Email Securely Using SSL/TLS
This machine supports TLS to send an email via an email server that requires secure TLS communication. To
send email via an email server that is using TLS communication, you must configure TLS correctly.
•Verifying Server Certificate
If you selected SSL/TLS, the Verify Server Certificate check box is automatically selected to verify the
Server Certificate.
- The server certificate is verified during the connection attempt with the server when sending email.
- If you do not need to verify the Server Certificate, clear the Verify Server Certificate check box.
•Port Number
- If you selected SSL/TLS, the Port value is changed to match the protocol. To change the port number
manually, type the port number.
130
- You must configure the SMTP communication method to match the email server. For more information
about the email server settings, contact your network administrator or ISP (Internet Service Provider).
In most cases, the secured webmail services require the following settings:
SMTP Port 587
Server Authentication Method SMTP-AUTH
SSL/TLS TLS
Related Information
•Network Security Features
131
Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
Related Models: ADS-2700W
As with any sophisticated office product, errors may occur and supply items must be replaced eventually. If this
happens, your machine identifies the error or required routine maintenance and displays the appropriate
message. The most common error and maintenance messages are shown in the table below.
You can correct most errors and clear routine maintenance messages yourself. If you need further information,
go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Error Message Cause Action
Access Denied Secure Function Lock is On. Contact your administrator to check your
Secure Function Lock settings.
See Related Information: Secure Function
Lock 3.0.
Authentication Error The password entered in Scan to Network
was incorrect.
Enter the correct password. If you forgot
it, you must reset it.
See Related Information: Set up a Scan to
Network Profile.
Check Connection The machine is not connected to the
network.
Check the network connection.
The computer and machine are not
connected using a USB cable.
Connect the USB cable. If a USB flash
drive is inserted into the machine, remove
it.
Confirm the following
and try again. -
Check the network
connection. - Set the
correct Date&Time.
There is a problem with the settings in the
machine and/or server.
Make sure your machine is connected to
a network with Internet access. Verify that
the date and time are set correctly on your
machine.
The computer and machine are not
connected using a USB cable.
Connect the USB cable. If a USB flash
drive is inserted into the machine, remove
it.
Connection Failed The machine could not connect to the
network.
Check the following:
• The PIN is correct.
• You did not press the WPS button on
two or more wireless access point/
routers.
• The wireless access point/router is
turned on.
• Restart the machine and the wireless
access point/router.
Document Jam • The Paper Guides are not set to the
correct document size.
• The settings are not appropriate for
your document.
• Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller.
Clear the document jam, and then do the
following:
• Adjust the Paper Guides to fit the
width of the document. When Scan
Size is set to Auto and you are
scanning a document that contains
multiple page sizes, insert narrow
pages straight and as close to the
centre of the machine as possible. If
the document does not feed straight,
use the continuous scan option.
• Confirm the settings.
See Related Information: Document
Jam.
133
Error Message Cause Action
• Clean the Pick Up Roller and Brake
Roller.
See Related Information: Clean the
Scanner and Rollers.
Incorrect PIN The PIN Number entered in Secure
Function Lock was incorrect.
Enter the correct PIN Number. Contact
your administrator to check your Secure
Function Lock settings.
See Related Information: Secure Function
Lock 3.0.
Insufficient USB
Storage
The inserted USB flash drive is full. Press Close, and then do one of the
following:
• Delete unused files or folders from the
USB flash drive, and then try again.
• Use a USB flash drive that has more
free space.
No Access Point: The machine cannot detect a wireless
access point/router that has an active
WPS function.
Check the following:
• You did not press the WPS button on
two or more wireless access point/
routers.
• Restart the machine and the wireless
access point/router.
No Certificate The certificate does not exist, or is
corrupted.
Configure the settings under Signed PDF
in the Administrator tab in Web Based
Management.
See Related Information: Upload Scanned
Data to an FTP Server.
See Related Information: Upload Scanned
Data to a Mapped Network Drive (CIFS)
Server.
No PC found The machine is not connected to your
computer.
Connect the machine to your computer,
and then try again.
No Profile found No Scan to FTP/SFTP profile or Scan to
Network profile is registered.
Configure the Scan to FTP/SFTP profile
or the Scan to Network profile before
using Scan to FTP or Scan to Network.
See Related Information: Set up a Scan to
FTP Profile.
See Related Information: Set up a Scan to
SFTP Profile.
See Related Information: Set up a Scan to
Network Profile.
Not Registered (Scan)
The email address or SMTP server
address of the scan destination is not
registered.
Make sure the email address or SMTP
server address is correctly configured.
(Secure Function Lock)
A user not registered in Secure Function
Lock is accessing the machine.
Contact your administrator to check your
Secure Function Lock settings.
See Related Information: Secure Function
Lock 3.0.
Remove documents. Auto Start Scan Mode was enabled
while a document was loaded.
Remove the document, and then reload it.
Replace Pickup Roller All Rollers have been used over 100,000
times.
Replace all rollers with new ones.
Scanning errors may occur if you do not
replace the part.
134
Error Message Cause Action
See Related Information: Replace the
Pick Up Roller.
See Related Information:Replace the
Brake Roller .
Scheduled Maintenance
Alert
The Pick Up Roller has been used over
5,000 times.
Clean the Brake Roller and Pick Up
Roller. Paper jams and reduced scan
quality issues may occur if you do not
clean them.
See Related Information: Clean the
Scanner and Rollers.
Sending Error The Scan to FTP/SFTP profile, Scan to
Network profile or Scan to E-mail Server
is not configured correctly.
Make sure the Scan to FTP/SFTP profile,
Scan to Network profile or Scan to E-mail
Server is configured correctly.
Configure the Network Settings.
Server Time out The machine was disconnected from the
Scan to FTP/SFTP profile, Scan to
Network profile or Scan to E-mail Server.
Make sure the Scan to FTP/SFTP profile,
Scan to Network profile or Scan to E-mail
Server is configured correctly.
Configure the Network Settings.
Setting Lock Adding a new shortcut was attempted
while the Setting Lock was turned on.
Disable the Setting Lock.
Unsupported security
information
(Authentication
method/Encryption
method). Confirm
supported security
mode and try again.
The security settings is incorrect. Confirm the security settings and try
again.
Unusable Device An unusable device is inserted in the USB
port.
Remove the device. Turn the machine off
and on by unplugging the machine from
the electrical socket, and then plugging
the machine in again.
USB Access Error The USB flash drive was removed while it
was being accessed.
Insert the USB flash drive.
USB Hub Not Supported A USB flash drive with a hub is inserted in
the USB port.
Remove the unsupported device from the
USB port.
USB Write-protected The inserted USB flash drive is write-
protected.
Remove the write-protected USB flash
drive, press Close, and then do one of
the following:
• Turn the USB flash drive’s write-
protection off, and then try again.
• Use a USB flash drive that is not write-
protected.
Wrong Network Key The Network Key is incorrect. Confirm the Network Key and try again.
Wrong Password The password entered in Setting Lock
was incorrect.
Enter the correct password. If you forgot
it, you must reset it.
See Related Information: Set or Change
the Setting Lock Password.
Related Information
•Troubleshooting
Related Topics:
•Secure Function Lock 3.0
•Clean the Scanner and Rollers
135
Home > Troubleshooting > Error and Maintenance Indications
Error and Maintenance Indications
The LED indications on the control panel are explained in this table.
Error Indicator Power Indicator Description
The LED is off.
The LED is on.
The LED is blinking.
Error
Indicator
Power Indicator Machine Status
Document Jam
Clear the document jam. If scanning a long document, select Long paper from the
Scan Size or Document Size drop-down list.
Pick Up Document Error
The machine cannot pick up the document. Open the Front Cover and remove the
document. Close the Front Cover and reload your document.
Multifeed Detection Error
A multifeed has occurred. Clear the multifeed.
Front Cover Open
The Front Cover is open.
Access Error
• Scan to PC
The USB cable is not connected to the machine. Connect the USB cable.
• Scan to USB
- A USB flash drive is not inserted into the machine. Insert a USB flash drive.
- The USB flash drive was removed while it was being accessed. Reinsert the
USB flash drive.
Unusable Device
An unsupported USB device is inserted in the USB port. Remove the device.
Too Many Files on USB (Scan to USB)
Your machine cannot save to a USB flash drive if it contains too many files. Remove
the USB flash drive, and then do one of the following:
• Delete unused files or folders from the USB flash drive, and then try again.
• Use a USB flash drive that has available space.
Updating the Firmware
Firmware update in progress. Wait for the update to complete.
The Pick Up Roller has been used more than 100,000 times.
Confirm the remaining life in the Machine Info dialog box using Remote Setup.
If the Pick Up Roller or Brake Roller have been exceeded their usage limit, replace
them and then reset the Roller Counter using Remote Setup. See Related
Information:Reset the Usage Counters .
137
Error
Indicator
Power Indicator Machine Status
The Scheduled Maintenance counter has exceeded 5,000.
Confirm the remaining life in the Machine Info dialog box using Remote Setup.
If the Scheduled Maintenance counter has exceeded the limit, clean the machine
promptly. If you do not, document jams and paper feed problems may occur. After
cleaning the machine, reset the Scheduled Maintenance Counter using Remote Setup.
See Related Information:Clean the Scanner and Rollers
Related Information
•Troubleshooting
•Service Call Indications
Related Topics:
•Document Jam
•Reset the Usage Counters
•Clean the Scanner and Rollers
•Replace the Pick Up Roller
•Replace the Brake Roller
138
Home > Troubleshooting > Error and Maintenance Indications > Service Call Indications
Service Call Indications
If there is an error that you cannot clear yourself, the machine will indicate the need for a service call by lighting
up the Power Indicator and blinking the Error Indicator as shown.
Error Indicator Power Indicator
If you see the service call indication shown, contact your Brother dealer or Brother customer service.
Related Information
•Error and Maintenance Indications
139
Home > Troubleshooting > Document Jam
Document Jam
Documents can jam in the ADF unit if they are not inserted or fed correctly, if they are too long, or if multiple
pages are fed at the same time (multifeed).
1. Remove any paper from the ADF that is not jammed.
2. Open the Front Cover by pressing the Cover Release Tab (1).
1
3. Pull the jammed document out of the machine.
Check for ripped paper inside the machine. Remove any paper scraps you find inside the machine.
4. Close the Front Cover.
5. Press any button. (ADS-2200) Or press . (ADS-2700W)
When clearing the multifeed, confirm that the data scanned before the multifeed was detected has been
saved, and then start scanning again from the next page or the beginning of the document.
IMPORTANT
• To avoid damage to the jammed document, DO NOT pull the document out before opening the Front
Cover.
• Take out any paper from the ADF before closing the Front Cover.
• To avoid future document jams, do the following:
- Close the Front Cover correctly by pushing it gently in the centre.
- Configure the settings for your document correctly.
- Fan the paper to help prevent document jams and multi-feeding documents.
140
- Clean the Brake Roller and Pick Up Roller. See Related Information: Clean the Scanner and
Rollers.
- Stagger the pages and then load your document.
- Make sure your document is acceptable for the machine.
- Load your document correctly.
- Load no more than 50 pages at a time.
- When using long paper, to avoid a paper jam, you must select the Long paper option from the
Document Size menu.
Related Information
•Troubleshooting
Related Topics:
•Error and Maintenance Indications
•Clean the Scanner and Rollers
•Acceptable Documents
•Load Documents
141
Home > Troubleshooting > If You Are Having Difficulty with Your Machine
If You Are Having Difficulty with Your Machine
You can correct most problems yourself. If you think there is a problem with your machine, check the topics
below. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips at
support.brother.com.
Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.
•Scanning and Other Problems
•Network Problems
142
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Scanning and Other Problems
Scanning and Other Problems
Scanning Difficulties
Difficulties Cause Suggestions
TWAIN or WIA errors
appear when starting to
scan. (Windows)
The TWAIN or WIA driver has not
been selected as the primary source
in your scanning application.
Make sure the Brother TWAIN or WIA driver is
selected as the primary source in your scanning
application. For example, in Nuance™ PaperPort™
14SE, click Scan Settings > Select. Select the
Brother TWAIN/WIA driver.
TWAIN errors appear
when starting to scan.
(Mac)
The TWAIN driver has not been
selected as the primary source in
your scanning application.
Make sure the Brother TWAIN driver is selected as
the primary source in your application.
You can also scan documents using the ICA
Scanner Driver.
Vertical lines are seen in
the scanned image.
Paper dust has accumulated on the
surface of the glass strips.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
The scanned image is
missing.
The Paper Guides are not adjusted to
fit the width of the document.
Adjust the Paper Guides to fit the width of the
document. When Scan Size is set to Auto and you
are scanning a document that contains multiple
page sizes, insert narrow pages straight and as
close to the centre of the machine as possible. If
the document does not feed straight, use the
continuous scan option.
The settings are not appropriate for
your document. For example, a
Letter/A4-sized document was fed
when Executive/A5 Letter was
selected as the document size.
Make sure the document size settings are
appropriate for your document.
Configure the margin settings and adjust the
scanning position.
If you use a preset document size,
the document skewing cannot be
corrected automatically.
Select Auto for Document Size.
- Configure the margin settings and adjust the
scanning position.
The scanned image is
skewed.
The Paper Guides are not adjusted to
fit the width of the document.
Adjust the Paper Guides to fit the width of the
document. When Scan Size is set to Auto and you
are scanning a document that contains multiple
page sizes, insert narrow pages straight and as
close to the centre of the machine as possible. If
the document does not feed straight, use the
continuous scan option.
The Long Paper setting is selected. Select a setting other than Long Paper.
Scanning is too slow. The resolution is not appropriate for
your document.
Decrease the scanner resolution.
143
Difficulties Cause Suggestions
The document was not
fed.
Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Too many documents are loaded in
the ADF at a time.
Make sure the maximum number of pages is
appropriate for your document.
See Related Information: Acceptable Documents.
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF.
Your media is too thin or too thick. Make sure your media is acceptable for the
machine.
See Related Information: Acceptable Documents.
Remote Setup is in process. Cancel Remote Setup.
Paper ejection has paused. Remove any paper from the ADF.
The document is
jammed.
Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF.
Your document is not acceptable for
the machine.
Make sure your document is acceptable for the
machine.
See Related Information: Acceptable Documents.
The scan quality is poor. Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Paper dust has accumulated on the
surface of the glass strips inside the
machine.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
The scanner resolution is too low. Increase the scanner resolution.
Bleedthrough is seen in
the scanned data.
The settings are not appropriate for
the type of document being scanned.
Select the Remove Bleed-through / Pattern /
Remove Background Colour check box.
Colours in the scanned
data are dark.
The settings are not appropriate for
the type of document being scanned.
Do one of the following:
• Select the Remove Bleed-through / Pattern /
Remove Background Colour check box, and
then scan from your computer.
• Increase the Brightness, and then scan from
your computer.
• Increase the Contrast, and then scan from your
computer.
• Change the Scan Type to Grey or Colour, and
then scan from your computer.
A page that is not a
blank page is skipped.
• The document is too light.
• Skip Blank Page is set to On.
Set Skip Blank Page to Off.
Alternatively, reduce the Skip Blank Page
sensitivity.
Cannot scan a long
document.
Long Paper is not selected for the
document size.
Select Long Paper for the document size. If you
cannot select Long Paper, when scanning from the
machine’s Control Panel, set Skip Blank Page to
Off, set 2-sided Scan to Off and set Scan Type to
an option other than Auto. Then, you can select
Long Paper for the document size.
A multifeed occurs. The document is not loaded correctly. Load your document correctly, and then try again.
144
Difficulties Cause Suggestions
Cannot scan. Secure Function Lock is on. Contact your administrator to check your Secure
Function Lock settings.
See Related Information: Secure Function Lock
3.0.
The Pull Scan option in the Scan
from PC dialog box in Web Based
Management is disabled.
Enable the Pull Scan option.
Cannot scan to a
computer from the
machine.
The WIA service is not started.
(Windows)
Brother PushScan is not set.
Start the WIA service. (Windows)
Set Brother PushScan so that it starts.
Scanning does not start
even if I press the Scan
Button on the right side
of the machine.
(ADS-2700W)
The settings for the first shortcut are
incorrect.
Confirm the settings for the first shortcut.
Auto Start Scan
does not start.
(ADS-2700W)
The settings for Auto Start Scan
(Shortcut 21) are incorrect.
Confirm the settings for Auto Start Scan
(Shortcut 21).
Software Difficulties
Difficulties Cause Suggestions
Cannot save the settings
in Remote Setup or Web
Based Management.
The machine is processing. Wait until the machine finishes processing, and
then try again.
The machine is being configured from
the machine’s Control Panel.
Stop configuring the machine from the Control
Panel and use Remote Setup or Web Based
Management instead.
Cannot start Remote
Setup.
The machine is turned off. Turn the machine on, and then try again.
The machine is not connected to your
computer.
Connect the machine to your computer, and then
try again.
An error is occurring. Clear all errors, check the status is Ready on
Remote Setup and then try again.
The machine is scanning. Wait until scanning has finished and try again.
The machine is being configured from
the machine’s Control Panel.
Stop configuring the machine from the Control
Panel.
Because you pressed the button
on the machine before saving the
Remote Setup settings, the machine
went into Sleep Mode.
Access Remote Setup again and save the settings.
A USB flash drive is inserted into the
machine.
Remove the USB flash drive.
The machine is in Sleep
Mode (power save
mode).
The machine is idle and the amount
of time specified by the Sleep Mode
setting has elapsed.
Do one of the following:
• Press .
• Press . (ADS-2700W)
• Scan using your computer.
• Open the Top Cover.
• Load your document.
• Touch the screen. (ADS-2700W)
• Insert/disconnect the USB flash drive.
• Insert/disconnect the USB cable from the
machine or PC.
145
Difficulties Cause Suggestions
The machine is not
turned on.
The machine was plugged in within
60 seconds after pulling out the plug.
Turn the machine off, wait 60 seconds, and then
turn the scanner on.
Your computer cannot
find the machine via
USB interface.
A USB flash drive is inserted. Remove the USB flash drive.
The scanner driver is not installed. Install the scanner driver.
Cannot enter the IP
address and Subnet
Mask.
(ADS-2700W)
"000.000.000.000." has already been
entered. Press the button to delete the entered
information, and then enter the correct information.
The computer has
detected a USB flash
drive.
A USB flash drive is inserted into the
machine and the computer is
connected to the machine using a
USB cable.
The computer detects the USB flash drive that is
inserted into the machine. Remove the USB flash
drive so that the computer does not detect it.
Although scanning is
allowed by the Secure
Function Lock, the Scan
Button on the right side
of the machine is not
available.
(ADS-2700W)
The Scan Button on the machine is
not available when the Secure
Function Lock is turned on.
Turn off the Secure Function Lock.
I want to restrict to
change setting from
Remote Setup.
- When you set SFL or Setting Lock is on, Remote
Setup can't start by any user.
I want to prevent users
from changing settings
using Remote Setup.
(ADS-2700W)
- When you turn on the Secure Function Lock or
Setting Lock, the users cannot use Remote Setup.
Related Information
•If You Are Having Difficulty with Your Machine
Related Topics:
•Clean the Scanner and Rollers
•Secure Function Lock 3.0
•Acceptable Documents
146
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems
Network Problems
Related Models: ADS-2700W
•If You Cannot Complete the Wireless Network Setup Configuration
•Your Scanner Cannot Be Detected on the Network During Installation
•Your Brother Machine Cannot Scan over the Network
•If You Want to Check that Your Network Devices are Working Correctly
147
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You
Cannot Complete the Wireless Network Setup Configuration
If You Cannot Complete the Wireless Network Setup Configuration
Related Models: ADS-2700W
Turn your wireless router off and back on. If that does not resolve the problem, try to configure the wireless
settings again. If this still does not resolve the problem, use the Actions listed in this table.
Cause Action Interface
Your security settings (SSID/
Network Key (Password))
are not correct.
Confirm your security settings.
• The manufacturer’s name or model number of the wireless
access point/router may be used as the default security settings.
• See the instructions supplied with your wireless access point/
router for information on how to find the security settings.
• Ask the manufacturer of your wireless access point/router, your
Internet provider, or your network administrator.
Wireless
Your Brother machine's MAC
address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC address using the Brother machine’s
control panel.
Wireless
Your wireless access point/
router is in stealth mode (not
broadcasting the SSID).
• Enter the correct Network Name (SSID) and Network Key
(Password) manually.
• Check the Network Name (SSID) and Network Key (Password)
in the instructions supplied with your wireless access point/router
and reconfigure the wireless network setup.
Wireless
Your security settings (SSID/
Password) are not correct.
Confirm the Network Name (SSID) and Network Key (Password).
When you are configuring the network manually, the SSID and
password are displayed on your Brother machine. If your mobile
device supports the manual configuration, the SSID and password
will be displayed on your mobile device’s screen.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Move your Brother machine within about 1 metre of the mobile
device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Move your Brother machine to an obstruction-free area. Wi-Fi Direct
There is a wireless
computer, Bluetooth-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Move other devices away from the Brother machine or the mobile
device.
Wi-Fi Direct
If you have checked and
tried all of the actions, but
still cannot complete the Wi-
Fi Direct configuration.
Turn your Brother machine off and back on. Then try to configure the
Wi-Fi Direct settings again.
Wi-Fi Direct
Your machine is in Sleep
Mode and cannot configure
the network settings on Web
Based Management.
Turn off the Sleep Mode. Wireless
The enterprise wireless
network is not configured
correctly.
Configure the settings in Web Based Management. Wireless
148
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your
Scanner Cannot Be Detected on the Network During Installation
Your Scanner Cannot Be Detected on the Network During Installation
Related Models: ADS-2700W
Cause Action Interface
Your computer is not
connected to the network.
Make sure your computer is connected to a network, for example, a
LAN environment or Internet services. For further support, contact
your network administrator.
Wired/Wireless
Your machine is not
connected to the network.
(Wired network)
Press Settings > Network > Wired LAN > Wired Status
> Status. If the LCD displays Auto or Off, ask your network
administrator whether your IP address is valid or not.
(Wireless network)
Press Settings > Network > WLAN > WLAN Status >
Status. If the LCD displays Connection Failed:, ask your
network administrator whether your IP address is valid or not.
Wired/Wireless
You use security software. • In the installer dialog box, search for the Brother machine again.
• Allow access when the alert message of the security software
appears during the Brother Device installation.
• The following port numbers are used for Brother network
features:
- Network scanning, Remote Setup
Port number 5566/Protocol TCP
- Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
- BRAdmin Light
Port number 161/Protocol UDP
• For more information about security software, see Related
Information: Your Brother Machine Cannot Scan over the
Network
Wired/Wireless
You use a Wi-Fi router. The privacy separator on your Wi-Fi router may be enabled. Disable
the privacy separator.
Wireless
Your Brother machine is
placed too far from the
Wireless access point/router.
Place your Brother machine within about 1 metre of the Wireless
access point/router when you configure the wireless network
settings.
Wireless
There are some obstructions
(walls or furniture, for
example) between your
machine and the Wireless
access point/router.
Move your Brother machine to an obstruction-free area, or closer to
the Wireless access point/router.
Wireless
There is a wireless
computer, Bluetooth-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
Wireless access point/router.
Move all the devices away from the Brother machine or Wireless
access point/router.
Wireless
Related Information
•Network Problems
150
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your
Brother Machine Cannot Scan over the Network
Your Brother Machine Cannot Scan over the Network
Related Models: ADS-2700W
Cause Action Interface
You did not select Accept
in the security alert dialog
box during the Brother
Device installation,
applications’ start-up
process, or when using
the scanning features.
If you did not select Accept in the security alert dialog box, the firewall
function of your security software may be denying access. Some
security software may block access without showing a security alert
dialog box.
To allow access, see your security software instructions or ask the
manufacturer.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
• Windows
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 52515-52614 for Network scanning,
enter the information below:
-Name
Type any description, for example Brother NetScan.
-Port number
Type 54925.
-Protocol
Both TCP and UDP are selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
• Mac
Reinstall the driver.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
The following port numbers are used for Brother network features:
• Network scanning, Remote Setup
Port number 5566/Protocol TCP
• Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
• BRAdmin Light
Port number 161/Protocol UDP
For information about how to open the port, see the security software
instructions or ask the manufacturer.
Wired/Wireless
Your Brother machine was
not assigned an available
IP address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same
network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
Wired/Wireless
You cannot connect the
Brother machine to the
network using wireless
capabilities.
Press Settings > Network > WLAN > WLAN Status >
Status. If the LCD displays Connection Failed:, ask your
network administrator whether your IP address is valid or not.
Wireless
Because the machine
does not support SMB 2.0,
Kerberos authentication,
or DFS, Network scanning
cannot be used.
Change the server settings or change the destination folder where
your document will be stored in the Scan to Network Profile from Web
Based Management.
Wired/Wireless
152
If you have checked and tried all of the actions, but your Brother machine still cannot scan, uninstall the Brother
software and drivers and reinstall them.
Related Information
•Network Problems
Related Topics:
•Your Scanner Cannot Be Detected on the Network During Installation
•If You Want to Check that Your Network Devices are Working Correctly
153
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You
Want to Check that Your Network Devices are Working Correctly
If You Want to Check that Your Network Devices are Working Correctly
Related Models: ADS-2700W
Check Action Interface
Check that your Brother
machine, access point/
router, or network hub is
turned on.
Check the following:
• The power cord is connected correctly and the Brother machine is
turned on.
• The access point/router or hub is turned on and its link button is
blinking.
• All protective packaging has been removed from the machine.
• The Front Cover, Separation Pad Cover and Pick-up Roller Cover
are completely closed.
Wired/Wireless
Check your Brother
machine’s network
settings, such as IP
address, or the link
status.
• For Web Based Management
Start Web Based Management and access your Brother machine.
When the Web Based Management screen appears, click the
Network tab, and then click Network Status in the left navigation
bar.
• For Control panel
- (Wired network)
Press Settings > Network > Wired LAN > Wired
Status > Status. If the LCD displays Auto or Off, ask your
network administrator whether your IP address is valid or not.
- (Wireless network)
Press Settings > Network > WLAN > WLAN Status >
Status. If the LCD displays Connection Failed:, ask your
network administrator whether your IP address is valid or not.
Wired/Wireless
Check that you can
"ping" the Brother
machine from your
computer.
Ping the Brother machine from your computer using the IP address or
the node name in the Windows command prompt or Mac Terminal
application:
ping <ipaddress> or <nodename>.
• Successful: Your Brother machine is working correctly and
connected to the same network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same
network as your computer.
• Confirm that the IP address and the Subnet Mask are set correctly.
Wired/Wireless
If you have checked and tried all of the actions but you are still having problems, see the instructions supplied
with your wireless access point/router to find the SSID and the Network Key (Password) information and set
them correctly.
Related Information
•Network Problems
Related Topics:
•Your Brother Machine Cannot Scan over the Network
•Your Scanner Cannot Be Detected on the Network During Installation
154
Home > Troubleshooting > Check the Serial Number
Check the Serial Number
>> ADS-2200
>> ADS-2700W
ADS-2200
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Click the Machine Info menu in the left navigation pane.
The window displays the Serial No. (the example below uses Windows).
ADS-2700W
1. Press [Settings] > [Machine Info.] > [Serial No.].
The touchscreen displays [Serial No.].
155
Home > Troubleshooting > Reset Your Brother Machine
Reset Your Brother Machine
The following reset functions are available:
• Network (ADS-2700W)
Use Network reset if you want to restore the network settings, such as the password and IP address
information, to the default factory settings.
• Address Book (ADS-2700W)
You can reset the Address Book and delete all existing contact information.
• All Settings
Use All Settings reset to restore all settings originally set at the factory. We recommend performing this
procedure before transferring or disposing of the machine.
Unplug the interface cable before you perform a Network or All Settings reset.
>> ADS-2200
>> ADS-2700W
ADS-2200
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Click the Machine Info menu in the left navigation pane.
4. Click the Reset button in Factory Reset.
5. Click OK to close the Remote Setup window.
ADS-2700W
1. Press [Settings] > [Initial Setup] > [Reset].
2. Press the reset option you want to use.
3. Press [OK] for two seconds to restart the machine.
Related Information
•Troubleshooting
157
Home > Troubleshooting > Reset the Usage Counters
Reset the Usage Counters
After replacing any machine parts, reset the usage counter so that you can start counting from 0.
>> ADS-2200
>> ADS-2700W
ADS-2200
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Click the Machine Info menu in the left navigation pane.
4. In the Remaining Life section, under Pickup Roller, click the Reset button.
5. Click OK to close the Remote Setup window.
ADS-2700W
1. Press [Settings] > [Machine Info.] > [Usage Counters].
2. To reset the Roller Counter, press [Roller Count].
3. When the touchscreen displays a confirmation message, press [Yes].
4. Press .
Related Information
•Troubleshooting
Related Topics:
•Error and Maintenance Indications
158
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine
Clean the Outside of the Machine
1. Turn off and unplug the machine from the electrical socket.
2. Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust.
3. Open the Output Tray.
4. Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust.
5. Close the Output Tray.
161
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner and Rollers
Clean the Scanner and Rollers
A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers if
a vertical line appears in the scanned data or if areas are missing in the scanned data.
1. Turn off and unplug the machine from the electrical socket.
2. Remove the ADF (1) .
1
3. Press the release tab to open the Front Cover (1).
1
1
4. From the back of the machine, clean the glass strips in the ADF unit (1) with a soft lint-free cloth.
1
5. While pushing the left side of the Brake Roller Cover (1), pull the cover down.
163
1
6. Lift the shaft of the Brake Roller (1) with your finger to remove the roller.
1
7. Clean the Brake Roller with a soft, lint-free cloth slightly moistened with water.
8. Fit the shaft of the Brake Roller (1) into the slot in the opening and insert the Brake Roller into the machine.
1
9. Close the Brake Roller Cover.
10. Clean the Pick Up Rollers from side to side with a soft, lint-free cloth slightly moistened with water.
11. Close the Front Cover and attach the ADF.
164
NOTE
(ADS-2700W)
When [Scheduled Maintenance Alert] appears on the machine’s LCD, you must clean the
machine promptly. If you do not, document jams and paper feed problems may occur.
First, run your fingertip over the glass to see if you feel anything (dirt or debris). Clean the glass strips
with a lint-free cloth. You may have to repeat the cleaning process three or four times. To test, scan a
document after each cleaning attempt.
When there is a spot of dirt or
correction fluid on the glass strip,
the scanned sample shows a
vertical line.
After the glass strip is cleaned, the
vertical line is gone.
Related Information
•Clean Your Brother Machine
Related Topics:
•Error and Maintenance Indications
•Document Jam
•Scanning and Other Problems
165
Home > Routine Maintenance > Replace Supplies > Check Supplies Replacement Cycle
Check Supplies Replacement Cycle
>> ADS-2200
>> ADS-2700W
ADS-2200
1. Do one of the following:
• Windows
Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
• Mac
In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup
icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Click the Machine Info menu in the left navigation pane.
The window displays the remaining life of the Pick Up Roller (the example below uses Windows).
ADS-2700W
1. Press [Settings] > [Machine Info.] > [Usage Counters].
The touchscreen displays [Roller Count].
168
Home > Routine Maintenance > Replace Supplies > Replace the Pick Up Roller
Replace the Pick Up Roller
Your machine is equipped with a scan counter that automatically counts how many times the machine has
scanned. After approximately 100,000 scans, you may have to replace the Pick Up Roller.
1. Remove the ADF (1) .
1
2. Press the release tab to open the Front Cover (1).
1
1
3. While pushing the right side of the Pick Up Roller Cover (1) from the front of the machine, pull the cover
down.
1
4. Slide the upper Pick Up Roller (1) to the right, and then pull it out to remove it. Remove the lower Pick Up
Roller (2) in the same way.
170
1
2
5. Fit the new lower Pick Up Roller into the opening, and then slide it to the left onto the shaft.
6. Fit the new upper Pick Up Roller into the opening, and then slide it to the left onto the shaft.
7. Close the Pick Up Roller Cover.
8. Close the Front Cover and attach the ADF.
9. Reset the Pick Up Roller Counter. See Related Information:Reset the Usage Counters
NOTE
Confirm the following:
• The Roller Count value is 0.
• The touchscreen or LED indications do not display a replace Pick Up Roller message.
Related Information
•Replace Supplies
Related Topics:
•Reset the Usage Counters
171
Home > Routine Maintenance > Replace Supplies > Replace the Brake Roller
Replace the Brake Roller
Your machine is equipped with a scan counter that automatically counts how many times the machine has
scanned. After approximately 100,000 scans, you may have to replace the Brake Roller.
1. Press the release tab to open the Front Cover (1).
1
2. While pushing the left side of the Brake Roller Cover (1) from the back of the machine, pull the cover down.
1
3. Lift the shaft of the Brake Roller (1) with your finger to remove the roller.
1
4. Fit the shaft of the new Brake Roller (1) into the slot in the opening and insert the Brake Roller into the
machine.
172
Home > Routine Maintenance > Pack and Ship Your Brother Machine
Pack and Ship Your Brother Machine
When you transport the machine, use the packing materials that came with your machine. If you do not pack the
machine correctly, any damage that may occur in transit may not be covered by your warranty.
The machine should be adequately insured with the carrier.
1. Close the expandable ADF.
2. Remove the ADF (1) .
1
3. Close the Output Tray.
4. Wrap the machine in the original bag.
5. Pack the machine and the printed materials in the original carton with the original packing material as shown.
174
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power
Failure (Memory Storage)
In the Event of Power Failure (Memory Storage)
Related Models: ADS-2700W
• Your menu settings are stored permanently and, in the event of a power failure, will not be lost.
• Temporary settings will be lost.
• During a power failure, the machine will keep the date and time for approximately 24 hours.
Related Information
•Change Machine Settings from the Control Panel
178
Home > Machine Settings > Change Machine Settings from the Control Panel > Change the General
Settings from the Control Panel
Change the General Settings from the Control Panel
Related Models: ADS-2700W
Purpose Operation Description
Adjust the LCD Backlight Brightness Settings > General Setup >
LCD Settings > Backlight
Adjust the brightness of the
touchscreen backlight.
Change How Long the LCD Backlight
Stays On Settings > General Setup >
LCD Settings > Dim Timer
Set how long the touchscreen
backlight stays on after the Home
Screen appears.
Set the Home Screen Settings > General Setup >
Screen Settings > Home Screen
Set the Home screen to either Scan
1-2 or Shortcut 1-5.
When the machine is idle or you
press , the touchscreen will return
to the screen you have set.
Set Sleep Mode Countdown Settings > General Setup >
Ecology > Sleep Time
Select how long the machine must be
idle before it goes into Sleep Mode.
The Sleep Mode setting can reduce
power consumption. When the
machine is in Sleep Mode, it acts as
though it is turned off.
The timer will restart if any operation
is carried out on the machine.
The machine will not enter
Sleep Mode in the following
situations:
• A USB flash drive is
inserted into the machine.
• A machine error has
occurred.
Set the Machine to Power Off
Automatically Settings > General Setup >
Ecology > Auto Power Off
Select how long the machine must
wait before it automatically turns itself
off after entering Sleep Mode. The
Auto Power Off feature can save
power consumption. When this
feature is set to Off, you must power
off the machine manually. To turn the
machine on after the Auto Power Off
feature has turned it Off, press .
The timer will restart if you do one of
the following:
• Press .
• Press any buttons.
179
Purpose Operation Description
Auto Power Off will be
activated when all of these
conditions are met:
• Auto Power Off setting is
not set to Off.
• The machine has been in
Sleep Mode for more than
the preset period.
Turn the Auto Start Scan Mode On Settings > General Setup >
Auto Start Scan Mode > On
Scanning starts automatically using
the settings saved as the auto scan
shortcut (Shortcut 21) when you place
a document in the ADF. It is not
necessary to press the Scan Button.
The auto scan shortcut can be
registered from Shortcuts, which is
used to register the regular shortcuts.
Turn the wireless network connection
On Settings > Network > WLAN >
WLAN Enable
Turn the wireless network connection
On or Off.
Change the Language Displayed on
the LCD Settings > Initial Setup >
Local Language
Change your LCD language.
Change for Daylight Saving Time
Automatically Settings > Initial Setup >
Date & Time > Auto Daylight
Set the machine to change
automatically for Daylight Saving
Time. It will reset itself forward one
hour in the spring and backward one
hour in the autumn. Make sure you
have set the correct date and time in
the Date and Time setting.
Related Information
•Change Machine Settings from the Control Panel
180
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite
Settings as a Shortcut > Add Shortcuts
Add Shortcuts
Related Models: ADS-2700W
Use the Shortcuts feature to create Shortcuts for frequently-used operations, such as Scan to USB, Scan to E-
mail, Scan to Network and Scan to FTP/SFTP. You can recall and apply these settings as and when required.
These instructions describe how to add a Scan to USB Shortcut. The steps for adding other Scan Shortcuts are
very similar.
To add a shortcut for Scan to FTP/SFTP or Scan to Network, you must have added the profile name
beforehand.
1. Press ([Shortcuts]) .
2. Press d or c to display the Shortcut screens.
3. Press to add a new Shortcut.
4. Press a or b to display the [to USB] menu.
5. Press [to USB].
6. Press [Options].
7. Press a or b to display the available settings, and then press the setting you want to change.
8. Press a or b to display the available options for the setting, and then press the options you want.
Repeat these steps to add additional Shortcuts. When finished, press [OK].
9. Press [Save as Shortcut].
10. Read and confirm the displayed list of settings you have selected. Press [OK].
11. Enter a name for the Shortcut. Press [OK].
You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
Related Information
•Save Your Favourite Settings as a Shortcut
182
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite
Settings as a Shortcut > Change or Delete Shortcuts
Change or Delete Shortcuts
Related Models: ADS-2700W
1. Press ([Shortcuts]).
2. Press d or c to display the Shortcut you want to change.
3. Press and hold the Shortcut you want to change.
4. Press [Edit].
To delete the Shortcut, press [Delete]. To edit the name of the Shortcut, press [Rename] and follow the
LCD.
5. Change the settings for the Shortcut you selected.
6. When finished, press [Save as Shortcut].
7. Press [OK] to confirm.
Related Information
•Save Your Favourite Settings as a Shortcut
183
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management
Change Machine Settings Using Web Based Management
Related Models: ADS-2700W
•What is Web Based Management?
•Access Web Based Management
•Set a Login Password for Web Based Management
185
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > What is Web Based Management?
What is Web Based Management?
Related Models: ADS-2700W
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
• We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that
JavaScript and Cookies are always enabled in whichever browser you use.
• You must use the TCP/IP protocol on your network and have a valid IP address registered to the scan
server and your computer.
• Your screen may differ slightly from the screen shown.
Related Information
•Change Machine Settings Using Web Based Management
186
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > Access Web Based Management
Access Web Based Management
Related Models: ADS-2700W
• We recommend using the HTTPS security protocol when configuring settings using Web Based
Management.
• When you use HTTPS for Web Based Management configuration, your browser will display a warning
dialog box. To avoid this warning, you can configure the certificate settings to use a valid security
certificate.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
You can now change your machine settings.
IMPORTANT
If you change the protocol settings, you must restart the machine after clicking Submit to activate the new
configuration.
Related Information
•Change Machine Settings Using Web Based Management
Related Topics:
•Certificates and Web Based Management
187
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > Set a Login Password for Web Based Management
Set a Login Password for Web Based Management
Related Models: ADS-2700W
We recommend setting a login password to prevent unauthorised access to Web Based Management.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. By default, no password is required. If you have previously set a password, type it, and then click .
4. Click Administrator.
5. Type the password you want to use in the Enter New Password field (8 to 32 characters).
6. Retype the password in the Confirm New Password field.
7. Click Submit.
In the future, every time you access Web Based Management, type the password in the Login field, and then
click .
8. After configuring the settings, click to log off.
You can also set a password by clicking the Please configure the password button on the machine's web
page (If you have not previously set a login password).
Related Information
•Change Machine Settings Using Web Based Management
188
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup
Change the Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer.
When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and
displayed on your screen. If you change the settings on your computer, you can upload them directly to the
machine.
•Remote Setup (Windows)
•Remote Setup (Mac)
189
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using Remote Setup
(Windows)
Set Up the Brother Machine Using Remote Setup (Windows)
1. Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Configure the settings as needed.
• Your screen may differ from the screen shown.
Export
Click to save the current configuration settings to a file.
Import
Click to read the settings from a file.
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, confirm that your data is correct, and then click OK.
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
4. Click OK.
191
• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the
firewall settings to allow communication through port numbers 52515-52614.
• If using Windows Firewall and you installed the scanner driver, the necessary firewall settings have already
been set.
Related Information
•Remote Setup (Windows)
192
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows) > Change the General Settings Using Remote Setup
Change the General Settings Using Remote Setup
Purpose Operation (Windows/Mac) Description
Set the Date and Time General Setup > Date and Time Set the date and time. If you set Auto
Daylight to On, the time will be
adjusted forward one hour in the
spring and adjusted backward one
hour in the autumn.
Set Sleep Mode Countdown General Setup > Sleep Time Select how long the machine must be
idle before it goes into Sleep Mode.
The Sleep Mode setting can reduce
power consumption. When the
machine is in Sleep Mode, it acts as
though it is turned off.
• The timer will restart if any
operation is carried out on the
machine.
• The default setting is ten minutes.
Change the Language General Setup > Local Language Change your language.
Related Information
•Remote Setup (Windows)
•Remote Setup (Mac)
193
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine Using Remote Setup (Mac)
Set Up the Brother Machine Using Remote Setup (Mac)
1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon.
2. Select your model name in the Discover Devices dialog box, and then click Connect.
The Remote Setup Program window appears.
3. Configure the settings as needed.
• Your screen may differ from the screen shown.
Export
Click to save the current configuration settings to a file.
Import
Click to import a file and read its settings.
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, enter the correct data again, and then click OK.
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
4. When finished, click OK.
195
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Mac) > Change the General Settings Using Remote Setup
Change the General Settings Using Remote Setup
Purpose Operation (Windows/Mac) Description
Set the Date and Time General Setup > Date and Time Set the date and time. If you set Auto
Daylight to On, the time will be
adjusted forward one hour in the
spring and adjusted backward one
hour in the autumn.
Set Sleep Mode Countdown General Setup > Sleep Time Select how long the machine must be
idle before it goes into Sleep Mode.
The Sleep Mode setting can reduce
power consumption. When the
machine is in Sleep Mode, it acts as
though it is turned off.
• The timer will restart if any
operation is carried out on the
machine.
• The default setting is ten minutes.
Change the Language General Setup > Local Language Change your language.
Related Information
•Remote Setup (Windows)
•Remote Setup (Mac)
197
Home > Appendix > Specifications
Specifications
>> General Specifications
>> Document Specifications
>> Scanner Specifications
>> Direct Scan Feature (Scan to USB) Specifications
>> Interface Specifications
>> Network Specifications (ADS-2700W)
>> Supported Protocols and Security Features (ADS-2700W)
>> Computer Requirements Specifications
General Specifications
Memory Capacity Standard 512 MB
Power Source AC: 220 - 240 V, 50/60 Hz
Touchscreen LCD (Liquid Crystal Display) 1
(ADS-2700W)
Touchscreen 71.1 mm TFT Colour LCD
Approx. Power Consumption 2 Scanning 3 ADS-2200: 23 W
ADS-2700W: 25 W
Ready 4 ADS-2200: 5.0 W
ADS-2700W: 6.6 W
Sleep ADS-2200: 1.6 W
ADS-2700W: 1.6 W
Power Down ADS-2200: 0.1 W
ADS-2700W: 0.1 W
199
Dimensions
298 mm
513 mm
177 mm
298 mm
285 mm
205 mm
Approx. Weights ADS-2200: 2.6 kg
ADS-2700W: 2.7 kg
Temperature Operating 5 °C to 35 °C
Storage 0 °C to 40 °C
Humidity Operating 20% to 80%
Storage 10% to 90%
ADF (automatic document feeder) Up to 50 pages
(Paper: 80 g/㎡ Legal size, or less than 5 mm)
1Measured diagonally
2Measured when the machine is connected to your computer.
3When using 2-sided (duplex) scanning.
4When the USB port is connected.
200
Document Specifications
Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Business Card,
Plastic Card
Document Size Width 51 to 215.9 mm
Length 51 mm to 355.6 mm
Scanner Specifications
Colour/Monochrome Yes/Yes
TWAIN Compliant Windows Windows XP Home (SP3) / Windows XP Professional (only 32bit SP3) / Windows
7 (SP1) / Windows 8 / Windows 8.1 / Windows 10
Windows Server 2008 R2 / Windows Server 2012 / Windows Server 2012 R2 /
Windows Server 2016
Mac macOS v10.10.5 / 10.11.x /10.12.x 1
WIA Compliant Windows Windows 7 (SP1) / Windows 8 / Windows 8.1 / Windows 10
ICA Compliant Mac macOS v10.10.x / 10.11.x /10.12.x 1
Colour Depth Input 48 bit color processing
Output 24 bit colour Processing
Resolution Interpolated Up to 1200 x 1200 dpi
Optical Up to 600 x 600 dpi
Scanning Width Up to 215.9 mm
Greyscale 256 levels
Max. Speed For detailed specifications visit www.brother.com.
1For the latest driver updates for the version of OS X you are using, visit support.brother.com
Direct Scan Feature (Scan to USB) Specifications
Compatible Media USB flash drive 1
Interface Interface USB 2.0 Hi Speed
1USB Mass Storage standard up to 64 GB
Supported formats: FAT12/FAT16/FAT32/exFAT
Interface Specifications
USB Hi-Speed USB 2.0 1
Use a USB 2.0 interface cable (Type A/B) that is no more than 2.0 metres long.
LAN
(ADS-2700W)
Use an Ethernet UTP cable category 5 or later.
Wireless LAN
(ADS-2700W)
IEEE 802.11b/g/n (Infrastructure Mode)
IEEE 802.11g (Wi-Fi Direct)
1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.0/1.1 interface.
Third-party USB ports are not supported.
201
Network Specifications (ADS-2700W)
LAN You can connect your machine to a network for Network Scanning and Remote Setup. Also
included is Brother BRAdmin Light Network Management software.
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Setup Support Utility WPS
WLAN Assistant
Supported Protocols and Security Features (ADS-2700W)
Ethernet 10BASE-T, 100BASE-TX
Protocol (IPv4) DHCP, APIPA (Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR
responder, SMTP Client, FTP Client, CIFS Client, SNMPv1/v2c/v3, HTTP/HTTPS server,
ICMP, Web Services (Scan), SNTP Client
Network Security
(Wired)
SMTP-AUTH, SSL/TLS (HTTPS), TLS (SMTP), SNMP v3, 802.1x (EAP-FAST, PEAP, EAP-
TLS, EAP-TTLS)
Network Security
(Wireless)
SMTP-AUTH, SSL/TLS (HTTPS), TLS (SMTP), SNMP v3, 802.1x (EAP-FAST, PEAP, EAP-
TLS, EAP-TTLS)
Network Security
(Email)
SMTP-AUTH, TLS (SMTP)
Wireless Certification Wi-Fi Certification Mark License (WPA™/WPA2™ - Enterprise, Personal), Wi-Fi Protected
Setup™ (WPS) Identifier Mark License, Wi-Fi CERTIFIED Wi-Fi Direct®
Computer Requirements Specifications
Computer Platform &
Operating System Version
Supported PC
Software
Functions
PC Interface Processor Minimum
Speed
Hard Disk Space to
Install
For Drivers For
Applicatio
ns
Wind
ows
Oper
ating
Syste
m 1
Windows XP Home
SP3
Windows XP
Professional (only 32bit
SP3)
Scanning USB
10/100
BaseTX
(Ethernet)
Intel® Core™ 2 Duo or
equivalent
20 MB Drivers,
Installer
and
Software:
500MB
RemoteSe
tup:
15MB
PaperPort:
252MB
BizCard:
290MB
Windows 7 (SP1) Intel® Core™ 2 Duo or
equivalent
64-bit (Intel® 64 or
AMD64) supported CPU
30 MB
Windows 8
Windows 8.1
Windows 10
Windows Server 2008
R2
Intel® Core™ i3 or
equivalent
64-bit (Intel® 64 or
AMD64) supported CPU
30 MB
Windows Server 2012
Windows Server 2012
R2
Windows Server 2016
Mac
Oper
ating
Syste
m
macOS v10.10.5 Intel® Processor 20 MB Drivers,
Installer
and
Software:
150MB
macOS v10.11.x
macOS v10.12.x
202
Home > Appendix > Enter Text on Your Brother Machine
Enter Text on Your Brother Machine
Related Models: ADS-2700W
When you must enter text on your Brother machine, a keyboard appears on the touchscreen.
• The characters that are available may differ depending on your country.
• The keyboard layout may differ depending on the function you are setting.
Q
Network Key
W
A
.Z X C V B N M @
OK
E R T Y U I O P
LKJHGFDS
• Press to select letters, numbers and special characters.
• Press to select lowercase and uppercase letters.
Inserting spaces
• To enter a space, press .
Making corrections
• If you entered an incorrect character and want to change it, press , and then enter the correct character.
Related Information
•Appendix
204
