Table of Contents
- 1. Introduction
- 2. Operations Overview
- 3. Set Up Your Printer
- 4. Printing
- 5. Operation
- 6. LCD Overview
- 7. Brother Printer Management Tool (BPM)
- 8. Setting up the RFID
- 9. Product Specifications
- 10. Troubleshooting
- 11. Maintenance
Brother TD-4650TNWBR User Manual
Displayed below is the user manual for TD-4650TNWBR by Brother which is a product in the Label Printers category. This manual has pages.
Related Manuals
User's Guide
TD-4650TNWB/4650TNWBR/TD-4750TNWB/4750TNWBR
TD-4650TNWB/4650TNWBR
TD-4750TNWB/4750TNWBR
User's Guide (English)
User's Guide TD-4650TNWB/4650TNWBR/TD-4750TNWB/4750TNWBR
© 2020 Brother Industries, Ltd. All rights reserved.
Version 04
ENG
i
Copyright Information
The copyright in this manual, the software, and firmware in the printer described
therein are owned by Brother. All rights reserved.
Information in this document is subject to change without notice and does not
represent a commitment on the part of the company. No part of this manual may
be reproduced or transmitted in any form or by any means, for any purpose
other than the purchaser’s personal use, without the expressed written
permission of the company.
Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is
under license.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. All other
trademarks are the property of their respective owners.
Any trade names and product names of companies appearing on Brother
products, related documents and any other materials are all trademarks or
registered trademarks of those respective companies.
ii
Contents
1. Introduction ........................................................................................................ 1
1.1 Product Introduction .............................................................................................. 1
1.2 Additional Product Reference ............................................................................... 1
2. Operations Overview ......................................................................................... 2
2.1 Unpack the printer and check the components .................................................... 2
2.2 Printer Overview ................................................................................................... 3
2.2.1 Front View ................................................................................................ 3
2.2.2 Interior View .............................................................................................. 4
2.2.3 Rear View ................................................................................................. 5
2.3 Connect the Power Cord ...................................................................................... 6
2.4 Control Panel ........................................................................................................ 7
2.5 LED Indicator ........................................................................................................ 8
3. Set Up Your Printer ............................................................................................ 9
3.1 Load the Ribbon ................................................................................................... 9
3.2 Load the Media ................................................................................................... 11
3.2.1 Load Label Roll ....................................................................................... 11
3.2.2 Install the External Roll Holder (Optional) .............................................. 14
3.2.3 Install the Label Roll When Using the Cutter Module (Dealers only) ...... 16
3.2.4 Install the Label Roll When Using the Label Peeler (Dealers only) ........ 18
4. Printing ............................................................................................................. 21
4.1 Printer Driver Installation ..................................................................................... 21
4.1.1 USB Connection (Windows/Mac/Linux) .................................................. 21
4.1.2 Bluetooth Connection (Windows) ........................................................... 22
4.1.3 Wi-Fi Network Connection (Windows) .................................................... 22
4.1.4 Wired Network Connection (Windows) ................................................... 23
4.2 Creating and Printing Labels Using BarTender ................................................. 24
5. Operation ......................................................................................................... 26
5.1 Power-on Utilities ................................................................................................ 26
5.1.1 Ribbon and Gap/Black Mark Sensor Calibration .................................... 27
5.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering
Dump Mode ............................................................................................ 27
5.1.3 Printer Initialization ................................................................................. 31
5.1.4 Media Sensor Calibration (for the Black Mark Sensor) .......................... 32
5.1.5 Media Sensor Calibration (for the Gap Sensor) ..................................... 32
5.1.6 Skip the AUTO.BAS program ................................................................. 32
iii
6. LCD Overview .................................................................................................. 33
6.1 Access the Main Menu ....................................................................................... 33
6.2 Main Menu Overview .......................................................................................... 34
6.3 Setting Menu ....................................................................................................... 35
6.3.1 FBPL Settings ......................................................................................... 35
6.3.2 ZPL2 Settings ......................................................................................... 37
6.4 Sensor Settings ................................................................................................... 39
6.5 Interface Settings ................................................................................................ 40
6.5.1 Serial Communication Settings .............................................................. 41
6.5.2 Ethernet Settings .................................................................................... 41
6.5.3 Wi-Fi Settings ......................................................................................... 42
6.5.4 Bluetooth Settings .................................................................................. 43
6.5.5 RFID (Radio Frequency Identification) Settings ..................................... 44
6.6 Advanced Settings .............................................................................................. 50
6.7 File Manager ....................................................................................................... 51
6.8 Diagnostic Functions .......................................................................................... 52
7. Brother Printer Management Tool (BPM) ........................................................ 53
7.1 Start the BPM ...................................................................................................... 53
7.2 Auto-Calibrating the Media Sensor using the BPM ........................................... 54
8. Setting up the RFID ......................................................................................... 55
8.1 Introduction ......................................................................................................... 55
8.2 RFID Calibration (available for TD-4650TNWBR and
TD-4750TNWBR only) ....................................................................................... 56
8.2.1 Select the Antenna Position ................................................................... 56
8.2.2 RFID Calibration Procedure ................................................................... 56
9. Product Specifications ..................................................................................... 59
10. Troubleshooting ............................................................................................... 62
10.1 Common Problems ............................................................................................. 62
10.2 RFID Error Messages ......................................................................................... 65
11. Maintenance .................................................................................................... 67
1
1. Introduction
1.1 Product Introduction
The sleek design of the TD-4650TNWB/4650TNWBR/4750TNWB/4750TNWBR label printer
can handle up to 984 ft (300 m) of ribbon and label rolls. Its internal 5" (127 mm) label capacity
can be further expanded with an External Roll Holder to handle 8" (203.2 mm) rolls, designed
for industrial label printers. The printer's movable Black Mark Sensor is compatible with a wide
range of label media.
The printer uses its high-performance, high-quality, built-in Monotype Imaging® TrueType font
engine with the CG Triumvirate Bold Condensed smooth scalable font. It also provides a
choice of eight different sizes of the alphanumeric bitmap font. The printer's flexible firmware
design allows users to download additional TrueType fonts from a computer to print custom
labels. It also supports most of the standard barcode formats and can print fonts and barcodes
in four directions.
1.2 Additional Product Reference
For information on how to write custom programs for your Label Printer, see the Command
Reference Manuals on your model's Manuals page at support.brother.com.
2
2. Operations Overview
2.1 Unpack the printer and check the components
Note
Keep the packaging materials in case you must ship the printer.
The components included in the box:
1. Printer Unit
2. 1" (25.4 mm) Ribbon Paper Core
3. Two 1" (25.4 mm) Ribbon Spindles
4. Power Cord
5. External Universal Switching Power Supply
6. USB Cable
If any components are missing, contact the product manufacturer's customer service or your
local dealer.
1
2
3
4
5
6
3
2.2 Printer Overview
2.2.1 Front View
1. LED Indicator
2. LCD
3. Feed/Pause Button (controls the icon on the right side of the LCD)
4. Roll Compartment Cover Open Tab
5. Label Output Slot
6. Navigation Buttons
7. Menu Button (controls the icon on the left side of the LCD)
1
2
5
3
4
7
6
4
2.2.2 Interior View
1.
Roll Compartment Cover
8.
Ribbon Supply Hub
2.
Ribbon Rewind Spindle
9.
Media Adapter
3.
Print Head
10.
Gap Sensor
4.
Ribbon Supply Spindle
11.
Media Guide Tips
5.
Roll Guides
12.
Black Mark Sensor
6.
Platen Roller 13. RFID Antenna Slider (TD-4650TNWBR
and TD-4750TNWBR only)
7.
Ribbon Rewind Hub
WARNING
DO NOT touch rotating parts. There is a risk of injury if your finger is caught in the
rotating gear. Turn off the product before touching any metal parts.
1
4
5
2
3
6
10
12
13
7
8
11
9
6
2.3 Connect the Power Cord
Note
Before you plug the Power Cord into the Power Port, make sure the printer's Power Switch
is in the OFF position.
Place the printer on a flat, secure surface.
For more information, see 9. Product Specifications.
1. Plug the Power Cord into the Power Port at the rear of the printer, and then plug the other
end into the AC power outlet (electrical socket).
2. Connect the printer to the computer with the provided USB cable.
3. Push the “-” side of the Power Switch to turn on the printer.
7
2.4 Control Panel
No. Description Functionality
1 Soft Buttons
Menu Button (Left):
- Opens the LCD menu in Ready Mode.
- Selects the left icon in the LCD footer.
Feed/Pause Button (Right):
- Ejects one label length of the media in Ready Mode.
- Selects the right icon in the LCD footer.
- Pauses a print job.
The LED flashes in green. To resume the print job, press
the button again.
2 Navigation
Buttons
Select menu items.
Pressing the Up and Down arrows together locks or unlocks
the control panel.
1
2
8
2.5 LED Indicator
LED Color Description
Green (Lit) The power is on and the printer is ready to use.
Green (Flashing) The printer is downloading data from a computer.
The printer is paused.
Amber The printer is removing data.
Red (Lit) The Print Head is open.
There is a problem with the Cutter Module.
Red (Flashing) There is a memory error or printing error (for example:
jammed paper,
no paper, no ribbon).
9
3. Set Up Your Printer
3.1 Load the Ribbon
1. Press the tabs located on each side
of the printer, and then lift the Roll
Compartment Cover.
2. Use one of the following paper
cores:
For 1" (25.4 mm) and 0.5"
(12.7 mm) paper cores with
notches, you do not need to install
the ribbon spindles.
For 1" (25.4 mm) paper core
without notches, insert the ribbon
spindles into the paper core and
ribbon.
Note
Follow these directions when
installing the ribbon spindle.
10
3.
a. First, insert the right side of the
Ribbon Rewind Spindle (marked “R”)
into the Ribbon Rewind Hub. Then,
insert the left side of the Ribbon
Rewind Spindle into the hole on the
left side of the Ribbon Rewind Hub.
b. Insert the right side of the Ribbon
Supply Spindle (marked “R”) into the
Ribbon Supply Hub. Then, insert the
left side of the Ribbon Supply
Spindle into the hole on the left side
of the Ribbon Supply Hub.
4. Thread the ribbon through the Print
Head and adhere the leader of the
ribbon onto the Ribbon Rewind
Paper Core.
IMPORTANT
Do not dispose of the Ribbon
Rewind Paper Core when replacing
the ribbon roll. This part is
necessary for the ribbon roll
replacement.
5. Using the Ribbon Rewind Gear,
rotate the Ribbon Rewind Hub until
the ribbon plastic leader is
thoroughly wound and the black
section of the ribbon covers the Print
Head.
a.
b.
11
3.2 Load the Media
3.2.1 Load Label Roll
1. Press the tabs located on each
side of the printer, and then lift the
Roll Compartment Cover.
2. Slide both Roll Guides outwards.
3. Insert the paper roll with the labels
facing up, as shown in the
illustration.
Push down and slide the lock tab to
lock the Roll Guides into place.
Note
Make sure that the label print side
is facing up.
12
4. Slide the Media Guide Tips to the correct position.
Note
For black mark media or media with notches or holes used to indicate the label length,
the Black Mark sensor is moveable. Slide the Media Guide Tips to the correct position.
• For RFID models, slide the green RFID Antenna Slide to the correct position.
5. Place the paper, printing side face up, through the media sensor and place the first label’s
leading edge onto the Platen Roller. Adjust the green Media Guide Tips to fit the label width.
6. Press down on both sides of the Roll
Compartment Cover to close it gently.
7. Use the LCD menu or the Brother
Printer Management Tool (BPM) to
set the media sensor type and
calibrate the selected sensor.
Note
For more information about sensor
calibration, see section
7.2. Auto-Calibrating the Media
Sensor using the BPM.
M
edia Guide Tips
Black
Mark
S
ensor
RFID
Antenna Slide
(
TD-
4650TNWBR and
TD
-4750TNWBR)
13
Convert 1" (25.4 mm) to 1.5" (38.1 mm) Core Roll Guides
1. Use a 3/32" (2.5 mm) hex key
(purchased separately) to remove
the Media Adapter located on both
sides of the Roll Guides.
2. Reverse the direction of the Media
Adapter and align it with the Roll
Guide.
Note
The Roll Guide can be converted
from a 1" core to 1.5" core by
reversing the Media Adapter.
For 1" core For 1.5" core
3. Reinstall the Media Adapter and
use the hex key to secure it onto
the Roll Guides.
14
3.2.2 Install the External Roll Holder (Optional)
1. Tighten the screws on the metal
fittings of the extended plate.
2. Attach the extended plate to the
bottom of the printer.
3. Insert a 3" (76.2 mm) Label Spindle
into a paper roll. Then, install it on
the External Roll Holder.
Note
Make sure that the label print side
is facing up.
4. Feed the media through the feed
slot in the back of the printer.
3" (76.2 mm)
Label Spindle
15
5. Open the Roll Compartment Cover.
Slide the Roll Guides outwards,
and then align the paper width with
the Roll Guides. Push down and
slide the lock tab to lock the Roll
Guides into place.
6. Install the label roll as described in
section 3.2.1 Load Label Roll.
7. Feed the media through the media
sensor. Adjust the Media Guide
Tips to fit the label width.
8. Use the Brother Printer
Management Tool (BPM) or LCD
menu to set the media sensor type
and calibrate the selected sensor.
Note
Calibrate the Gap/Black Mark Sensor every time you change the media.
For more information about sensor calibration, see section 7.2 Auto-Calibrating the Media
Sensor using the BPM.
Media Guide Tips
16
3.2.3 Install the Label Roll When Using the Cutter Module (Dealers only)
1. Press the tabs located on each
side of the printer, and then lift the
Roll Compartment Cover.
2. Install the label roll as described in
section 3.2.1 Load Label Roll.
3. Use the Brother Printer
Management Tool (BPM) to set the
media sensor type and calibrate
the selected sensor.
4. Feed the label roll through the
media sensor. Adjust the Media
Guide Tips to fit the label width.
5. Push the label roll through the
Cutter Output Slot.
Note
Make sure that the label print side
is facing up.
Media Guide Tips
17
6. Close the Roll Compartment
Cover.
7. Use the Brother Printer Management Tool (BPM) to set the printer for Cutter Mode.
a. Start the BPM.
b. Click the Printer Configuration button.
c. Click the FBPL tab.
d. Click the CUTTER option from the Post-Print Action drop-down list.
e. Click Set.
f. Press the Feed/Pause button to test.
Note
Calibrate the Gap/Black Mark Sensor every time you change the installed media.
For more information about sensor calibration, see section 7.2 Auto-Calibrating the
Media Sensor using the BPM.
Printer settings can also be changed using the LCD.
18
3.2.4 Install the Label Roll When Using the Label Peeler (Dealers only)
1. Press the tabs located on each side
of the printer, and then lift the Roll
Compartment Cover.
2. Install the label roll as described in
section 3.2.1 Load Label Roll.
3. Use the Brother Printer
Management Tool (BPM) to set the
media sensor type and calibrate the
selected sensor.
4. Feed the label roll through the
media sensor. Adjust the Media
Guide Tips to fit the label width.
5. Pull the media out of the printer and
remove some labels, leaving only
the liner.
Note
Make sure that the label print side is
facing up.
Media Guide Tips
Liner
Label
19
6. Open the Label Peeler Cover. Feed
the liner into the Label Peeler Cover
Slot.
7. Close the Label Peeler Module.
8. Close the Roll Compartment Cover.
Label Peeler Cover Slot
20
9. Use the Brother Printer Management Tool (BPM) to set Label Peeler Mode.
a. Start the BPM.
b. Click the Printer Configuration button.
c. Click the FBPL tab.
d. Click the PEEL option from the Post-Print Action drop-down list.
e. Click Set.
f. Press the Feed/Pause button to test.
Note
The Label Peeler Module supports only plain paper labels.
Printer settings can also be changed using the LCD.
21
4. Printing
4.1 Printer Driver Installation
Note
The model name and serial number are located on the back of the printer.
The driver installation method depends on the connection type:
USB Connection (Windows/Mac/Linux)
Bluetooth Connection (Windows)
Wi-Fi Network Connection (Windows)
Wired Network Connection (Windows)
4.1.1 USB Connection (Windows/Mac/Linux)
Note
Mac/Linux Users
For more information about driver installation, see the driver installation guide provided with
the driver.
1. Connect your printer to the computer using a USB cable.
2. Visit support.brother.com, go to your model's Downloads page, and download the latest
printer driver and software.
3. Run the Seagull Driver Wizard application and select Install printer drivers and USB.
4. Follow the on-screen instructions.
Note
If you cannot install a printer driver:
Install a printer driver manually:
In the Seagull Driver Wizard application, select Install printer drivers > Others.
Remove the printer drivers:
In the Seagull Driver Wizard application, select Remove printer drivers > Automatically
remove all Drivers by Seagull or Use advanced printer driver removal options.
Reset the printer settings:
Start the BPM, and then click Printer Function > Factory Default.
22
4.1.2 Bluetooth Connection (Windows)
1. Check the Bluetooth Local Name:
Using the BPM
a. Connect the printer to the computer using a USB cable.
b. Click Printer Configuration > Bluetooth.
Using the LCD
Select Interface > Bluetooth.
2. Turn on your computer’s Bluetooth feature.
3. Pair the computer with the printer by selecting Start > Settings > Devices > Bluetooth &
other devices and enabling Bluetooth.
4. Select Add Bluetooth or other device and select your printer.
5. Visit support.brother.com, go to your model's Downloads page, and download the latest
printer driver and software.
6. Run the Seagull Driver Wizard application and select Install printer drivers and Bluetooth.
7. Follow the on-screen instructions.
Note
If you cannot install a printer driver:
Remove the printer drivers:
In the Seagull Driver Wizard application, select Remove printer drivers > Automatically
remove all Drivers by Seagull or Use advanced printer driver removal options.
Reset the printer settings:
Start the BPM, and then click Printer Function > Factory Default.
4.1.3 Wi-Fi Network Connection (Windows)
Make sure both your wireless router/access point's and your printer's network settings are correctly
set up. For more information, see the documentation provided with your wireless router/access point,
or contact the router manufacturer, your system administrator, or Internet service provider.
1. Configure the network settings:
- Using the BPM
a. Connect your printer to the computer using a USB cable.
b. Click Printer Configuration > Wi-Fi.
c. Specify SSID, Encryption, and Key (Network Password), and then click Set.
d. Click Get and confirm that the printer's IP address is correct.
When finished, the Wi-Fi icon and printer's IP address appear on the LCD.
23
- Using the LCD
a. Select Interface > Wi-Fi.
b. Specify SSID, Encryption, and Password.
c. When finished, the Wi-Fi icon and printer's IP address appear on the LCD.
2. Visit support.brother.com, go to your model's Downloads page, and download the latest
printer driver and software.
3. Run the Seagull Driver Wizard application and select Install printer drivers and Network.
4. Select your printer, and then click Next.
5. If your TCP/IP port does not appear in the list, click Create port and select Standard
TCP/IP port > New Port.
6. Type your printer’s IP address and port name, and then click Next.
7. Click Finish.
8. Return to the Specify Port window and select the port you created.
9. Follow the on-screen instructions.
Note
If you cannot install a printer driver:
Remove the printer drivers:
In the Seagull Driver Wizard application, select Remove printer drivers > Automatically
remove all Drivers by Seagull or Use advanced printer driver removal options.
Reset the printer settings:
Start the BPM, and then click Printer Function > Factory Default.
4.1.4 Wired Network Connection (Windows)
1. Connect both the printer and the computer to your router/access point using LAN cables.
The printer automatically receives a default IP address and displays it on the LCD.
2. Visit support.brother.com, go to your model's Downloads page, and download the latest
printer driver and software.
3. Run the Seagull Driver Wizard application and select Install printer drivers and Network.
4. Select your printer, and then click Next.
5. If your TCP/IP port does not appear in the list, click Create port and select Standard
TCP/IP port > New Port.
6. Type your printer’s IP address and port name, and then click Next.
7. Click Finish.
8. Return to the Specify Port window and select the port you created.
9. Follow the on-screen instructions.
24
Note
If you cannot install a printer driver:
Remove the printer drivers:
In the Seagull Driver Wizard application, select Remove printer drivers > Automatically
remove all Drivers by Seagull or Use advanced printer driver removal options.
Reset the printer settings:
Start the BPM, and then click Printer Function > Factory Default.
4.2 Creating and Printing Labels Using BarTender
BarTender is a label creation tool, which can be downloaded for free from the product's page at
support.brother.com.
1. Launch BarTender.
• For Windows 10, Windows Server 2016, or Windows Server 2019:
Start > BarTender 2016 R7 UltraLite > click BarTender UltraLite, or double-click the
BarTender UltraLite icon on the desktop.
• For Windows 8.1, Windows Server 2012, or Windows Server 2012 R2:
Click BarTender UltraLite on the application screen, or double-click the BarTender
UltraLite icon on the desktop.
• For Windows 7:
Start > All Programs > BarTender 2016 R7 UltraLite > click BarTender UltraLite, or
double-click the BarTender UltraLite icon on the desktop.
25
2. Follow the on-screen steps to create a label.
Note
For more information on using BarTender, click Help.
3. Click File > Print to print the label.
Note
When the Partial Cut setting is selected, a blank area of about
2.4" (60 mm) is added between
the cut line and the print area, as illustrated
.
Partial Cut
is only available when the Cutter Module is installed on your printer.
additional
length
additional
length
26
5. Operation
5.1 Power-on Utilities
There are six power-on utilities to set up and test the printer's functions.
To activate a power-on utility:
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button when the LED indicates the function you want:
Power-On Utility LED Patterns
LED color
Function
Amber
(Lit)
Red/
Amber
(5 times)
Amber
(5 times)
Green/
Red
(5 times)
Green
(5 times)
Red
(5 times)
Green
(Lit)
1. Ribbon and
Gap/Black Mark
Sensor calibration
2. Gap/Black Mark
Sensor calibration,
self-
test, and entering
dump mode
3. Printer initialization
4. Media sensor
calibration (for the
Black Mark Sensor)
5. Media sensor
calibration (for the
Gap Sensor)
6. Skip the AUTO.BAS
program
27
5.1.1 Ribbon and Gap/Black Mark Sensor Calibration
The Gap/Black Mark Sensors’ sensitivity should be calibrated when:
You purchase a new printer.
You change label stock.
The label printer initializes.
To calibrate the Ribbon and Gap/Black Mark Sensors:
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button when the LED is flashing in red/amber.
Note
The LED color will change as follows:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times)
green (5 times) red (5 times) green (lit)
To select the sensor for calibration, send the correct command to the printer:
For the Gap Sensor: send the GAP command
For the Black Mark Sensor: send the BLINE command
For more information about the available commands, see the FBPL Command Reference
Manual on your model's Manuals page at support.brother.com.
5.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump
Mode
Calibrate the Gap or Black Mark Sensor if the sensor's settings used in the last print job are not
suitable for the current print job. During the calibration of the Gap/Black Mark Sensor, the
printer detects the label length, prints the internal configuration (self-test), and then enters
Dump Mode.
To calibrate the Gap/Black Mark Sensor:
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button when the LED is flashing in amber.
Note
The LED color will change as follows:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times) green (5 times)
red (5 times) green (lit)
28
4. The printer calibrates the sensor and detects the label length, prints the internal settings,
and then enters Dump Mode.
Note
To select the sensor for calibration, send the correct command to the printer:
For the Gap Sensor: send the GAP command
For the Black Mark Sensor: send the BLINE command
For more information about the available commands, see the FBPL Command Reference
Manual on your model's Manuals page at support.brother.com.
Self-test
Print the printer configuration after you run Gap/Black Mark Sensor calibration. The self-test
printout lists the printer's configuration and available memory, and can indicate if there is any
dot damage on the heater component.
Self-test printout
Model name
Firmware version
Firmware checksum
Printer serial number
Configuration file
System date
System time
Printed mileage (meter)
Cutting counter
Number of defective dots
Print speed (inch/sec)
Print density
Label size (inch)
Gap distance (inch)
Gap/Black Mark Sensor
sensitivity
Code page
Country code
29
Self-test printout
Print darkness
Print speed (inch/sec)
Label size
Control prefix
Format prefix
Delimiter prefix
Printer power up motion
Print Head close motion
RS232 Serial Port
configuration
Bluetooth configuration
Country of RFID frequency
band
Printer name
Mac Address
DHCP
IP Address
Subnet Mask
Gateway
RAW Port
Wi-Fi configuration
30
Self-test printout
Number of downloaded files
Total and available memory
space
Print Head check pattern
Dump Mode
Note
Dump Mode requires 4" (101.5 mm) wide paper.
To resume normal printing, turn the printer off and then on again.
The printer enters Dump Mode after printing the printer configuration. Dump Mode allows
users to verify and debug the printer's programs. The characters in the left column are
received from the printer's system and those in the right column are their hexadecimal
representation.
ASCII data Hexadecimal
representation of the
ASCII data
31
5.1.3 Printer Initialization
Printer initialization clears the printer's DRAM and restores its factory settings.
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button after the amber LED flashes five times and the LED is lit in green/red.
Note
The LED color will change as follows:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times) green (5 times)
red (5 times) green (lit)
After the initialization, the following factory settings will be restored:
Parameter Default setting
Speed 76 mm/sec (3 ips)
Density 8
Label Width 4" (101.5 mm)
Label Height 4" (101.5 mm)
Sensor Type Gap sensor
Gap Setting 0.12" (3 mm)
Print Direction 0
Reference Point 0,0 (upper left corner)
Offset 0
Tear Mode On
Peeler Mode Off
Cutter Mode Off
Code Page 850
Country Code 001
Clear Flash Memory No
32
5.1.4 Media Sensor Calibration (for the Black Mark Sensor)
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button after the green/red LED flashes five times and the LED is lit in green.
Note
The LED color will change as follows:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times) green (5 times)
red (5 times) green (lit)
5.1.5 Media Sensor Calibration (for the Gap Sensor)
1. Turn off the printer.
2. Press and hold the Feed/Pause button, and then turn on the printer.
3. Release the button after the green LED flashes five times and the LED is lit in red.
Note
The LED color will change as follows:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times) green (5 times)
red (5 times) green (lit)
5.1.6 Skip the AUTO.BAS program
You can upload the AUTO.BAS program to the printer's flash memory so that it runs
automatically at startup, but if you do not want it to run automatically, follow these steps:
1. Turn off the printer.
2. Press the Feed/Pause button, and then turn on the printer.
3. Release the button when the LED is lit in green.
Note
The LED color will change in the following order:
Amber (lit) red/amber (5 times) amber (5 times) green/red (5 times) green (5 times)
red (5 times) green (lit)
4. The printer will start without running the AUTO.BAS program.
33
6. LCD Overview
6.1 Access the Main Menu
Make sure the printer's LCD displays "Ready". If not, select the Menu icon .
Use the Navigation buttons to browse the Main menu options.
- To select a highlighted icon, press the button under the icon.
- To return to the previous screen, press the button under the icon.
34
6.2 Main Menu Overview
Use the Main menu options to configure various printer settings without connecting the printer
to a computer.
Icon Option Description
Setting Configure the printer's FBPL and ZPL2 settings.
Sensor Calibrate the selected media sensor. We recommend
calibrating the sensor every time you change the media.
Interface Configure the printer interface settings.
Advanced Configure the printer's LCD, initialization, cutter type, or media
low warning settings.
File
Manager
Check or manage the available printer memory.
Diagnostic Check the printer status to help troubleshoot any issues.
35
6.3 Setting Menu
1. In the Main menu, select Setting.
2. Press Command Set, and then select the programming language you want.
3. Select the icon.
6.3.1 FBPL Settings
Available FBPL settings:
Setting FBPL
Speed
Density
Direction
Print Mode
None
Batch Mode
Peeler Mode
Cutter Mode
Cutter Batch
Offset
Shift X
Shift Y
Reference X
Reference Y
Code Page
Country
36
Setting
Description
Speed Set up the print speed.
Density Adjust the print darkness/lightness. Settings range from 0 to 15. You may
need to adjust the print density based on the media.
Direction
Specify print direction.
DIRECTION 0
DIRECTION 1
Print Mode
Set the print mode.
Print Mode
Description
None
The top of the next label is aligned with the Print Head
burn line (Tear Off Mode).
Batch Mode
When the image is printed, the Gap/Black Mark is fed
through the tear plate for tear away.
Peeler Mode
Enables label Peeler Mode.
Cutter Mode
Enables label Cutter Mode.
Cutter Batch
Cuts the label once at the end of the printing job.
Offset Fine-tune the media stop location. Settings range from -999 dots to
999 dots.
Shift X
Fine-tune the print position. Settings range from -999 dots to 999 dots.
Shift Y
Reference X Set the origin of the printer coordinate system horizontally and vertically.
Settings range from 0 dots to 999 dots.
Reference Y
Code Page Set the international character set code page.
Country Set the country code. Settings range from 1 to 358.
Note
If printing from the downloaded software/driver, the software/driver commands will overwrite
the settings set from the LCD.
FEED
37
6.3.2 ZPL2 Settings
Available ZPL2 settings:
Menu ZPL2
Darkness
Print Speed
Tear Off
Print Mode
Tear Off
Peeler Off
CutterPrint Width
List Fonts
List Images
List Formats
List Setup
Control Prefix
Format Prefix
Delimiter Char
Media Power Up
Feed
Calibration
Length
No Motion
Head Close
Feed
Calibration
Length
No Motion
Label Top
Left Position
Reprint Mode
Enabled
Disabled
Format Convert
None
150 -> 300
150 -> 600
200 -> 600
300 -> 600
38
Setting
Description
Darkness Set up the print darkness. Settings range from 0 to 30. You may need to
adjust the print density based on the selected media.
Print Speed
Set up the print speed. Settings range from:
2 to 8 for 203 dpi
2 to 6 for 300 dpi
Tear Off Fine-tune the media stop location. Settings range from -120 dots to
120 dots.
Print Mode
Set the print mode.
Print Mode
Description
Tear Off
The top of the next label is aligned with the Print
Head burn line.
Peeler Off
Enable the label Peeler Off mode.
Cutter
Enable the label Cutter mode.
Print Width
Set the print width. Settings range from:
2 dots to 864 dots for 203 dpi
2 dots to 1248 dots for 300 dpi
List Fonts Print the current printer fonts list to the label. The fonts can be stored in the
printer’s DRAM, Flash, or optional memory card.
List Images Print the current printer images list to the label. The images can be stored
in the printer’s DRAM, Flash, or optional memory card.
List Formats Print the current printer formats list to the label. The formats can be stored
in the printer’s DRAM, Flash, or optional memory card.
List Setup Print the current printer configuration.
Control Prefix Set the control prefix character.
Format Prefix Set the format prefix character.
Delimiter Char Set the delimiter character.
Media Power
Up
Set the media action you want when you turn the printer on.
Action
Description
Feed The printer ejects one label.
Calibration The printer calibrates the sensor levels,
determines the label length, and feeds one label.
Length The printer determines the label length and feeds
the label.
No Motion
No action.
39
Setting
Description
Head Close
Set the media action when you close the Print Head.
Action
Description
Feed The printer ejects one label.
Calibration
The printer calibrates the sensor levels,
determines the label length, and feeds one label.
Length The printer determines the label length and feeds
the label.
No Motion No action.
Label Top
Adjust the print position vertically on the label. Settings range from
-120 dots to +120 dots.
Left Position Adjust the print position horizontally on the label. Settings range from
-9999 dots to +9999 dots.
Reprint Mode Reprint the last label by pressing the Up arrow (△) button on the control
panel.
Format
Convert
Selects the bitmap scaling factor. The first number is the original DPI
value; the second number is the DPI setting you want.
Note
If printing from the downloaded software/driver, the software/driver commands will overwrite
the settings set from the LCD.
6.4 Sensor Settings
We recommend calibrating the sensors every time you change the media.
Menu Sensor
Auto
Calibration
Gap
Black Mark
Continuous
Preprint
Manual
Calibration Standard
Gap
Black Mark
Continuous
Threshold
Detect
Auto
Fixed
Maximum
Length
Gap/Bline
Ref Rate
Gap Ref Rate
Bline Ref Rate
Advanced
Min. Paper
Max. Gap/Mark
40
Setting
Description
Auto Calibration
Set the media sensor type and calibrate the selected sensor
automatically. The printer feeds up to three gap labels to calibrate
the sensor sensitivity automatically.
Manual Calibration
If “Automatic” cannot apply to the media, use the “Manual” function
to set the paper length and gap/BLINE size, and then scan the
backing/mark to calibrate the sensor sensitivity.
Threshold Detect Set the sensor sensitivity to Fixed or Auto.
Maximum Length Set the maximum length for label calibration.
Gap/Bline Ref Rate Adjusts sensitivity for gap (spacing) detection on die-cut labels or for
black mark detection.
Advanced Set the minimum paper length and maximum gap/BLINE length to
calibrate the sensor sensitivity automatically.
6.5 Interface Settings
Set the printer interface settings.
* Available for: TD-4650TNWBR and TD-4750TNWBR.
Menu Interface
Serial
Ethernet
RFID*
Wi-Fi
Bluetooth
41
6.5.1 Serial Communication Settings
Set the printer RS-232 settings.
Setting
Description
Baud Rate Set the RS-232 Baud rate.
Parity Set the RS-232 Parity.
Data Bits Set the RS-232 Data bits.
Stop Bit(s) Set the RS-232 Stop bits.
6.5.2 Ethernet Settings
Configure your printer's Ethernet (wired) connection and check its status.
When the Ethernet is connected, the Ethernet icon and IP address are displayed on the LCD
as shown below.
Menu Interface Serial
Baud Rate
1200 bps
2400 bps
4800 bps
9600 bps
19200 bps
38400 bps
57600 bps
115200 bps
Parity
None
Odd
Even
Data Bits 7
8
Stop Bit(s) 1
2
42
Item
Description
Status Check the Ethernet IP address and Mac address setting status.
Configure
DHCP:
Enable (On) or disable (Off) the Dynamic Host Configuration Protocol
(DHCP) network protocol.
Static IP:
Set the printer’s IP address, subnet mask, and gateway.
Note
For information about installing a printer driver, see section 4.1.4 Wired Network Connection
(Windows).
6.5.3 Wi-Fi Settings
Configure your printer's Wi-Fi connection and check its status.
To use this feature, set up the Enterprise configuration with the Brother Printer Management
Tool (BPM). For more information on setting Wi-Fi using BPM, see the Brother Printer
Management Tool Quick Start Guide on your model's Manuals page at support.brother.com.
When the Wi-Fi module is connected, the Wi-Fi icon and IP address are displayed on the LCD
as shown below.
Note
Make sure both your wireless router/access point's and your printer's network settings are correctly
set up. For more information, see the documentation provided with your wireless router/access point,
or contact the router manufacturer, your system administrator, or Internet service provider.
Menu Interface Ethernet
Status
Configure
43
Item
Description
Status Check the Wi-Fi IP address and Mac address setting status.
Configure
DHCP:
Enable (On) or disable (Off) the Dynamic Host Configuration Protocol
(DHCP) network protocol.
Static IP:
Set the printer’s IP address, subnet mask, and gateway.
SSID Set the SSID (Network Name).
Security Select the Wi-Fi encryption.
Password Set the password (Network Key).
Note
For information about installing a printer driver, see section 4.1.3 Wi-Fi Network Connection
(Windows).
6.5.4 Bluetooth Settings
Configure your printer's Bluetooth connection, check its status, and reset the local name.
Enable the Bluetooth feature to allow your mobile device to discover and connect your printer.
Menu Interface Wi-Fi
Status
Configure
SSID
Security
Open
WEP1
WEP2
WEP3
WEP4
WPA-PSK
Password
Menu Interface Bluetooth
Status
Local Name
44
Item
Description
Status Check the Bluetooth setting status.
Local Name Reset the Bluetooth local name.
Note
For information about installing a printer driver, see section 4.1.2 Bluetooth Connection
(Windows).
6.5.5 RFID (Radio Frequency Identification) Settings
Set the printer RFID settings.
(Available for TD-4650TNWBR and TD-4750TNWBR only)
Menu Interface RFID
Control
Tag Calibration
Calibration Param
RFID Chip Param
Diagnostics
Statistics
45
Item
Description
Control
RFID
Active
Select “Enable” to enable the RFID encoder module.
Error
Handling
Select the error handling mode for RFID errors.
Overstrike
(Default)
Each incorrectly processed label prints with
the Overstrike
pattern, and the form retries
on a new label until the Label Retry
count is
exhausted. Whether an error message
appears or the label gets reprinted
depends on the Max Retry Error
setting.
None No specific action is taken when a tag fails
to be
programmed.
Stop The printer will
halt and display the error
message “RFID Error: Check Media”. The
label is discarded and reprinting of the label
must be
initiated from the host. When the
error is cleared, the label with the
incorrect
tag moves forward until the next label is in
position to be
printed.
Label
Retry
Specifies the number of label retries that the RFID
encoder
will attempt before declaring a fault. This may indicate a
problem with the RFID encoder, the printer setup, or the
label stock.
Minimum
1
Maximum
10 (Default)
Max Retry
Error
Determines if errors occur when the Label Retry count is
exceeded.
EPC Write
Ctrl
Controls how the printer encodes the RFID tag EPC
field.
Non-RFID
Warning
Displays a warning if the printer receives a print job that does
not contain any RFID commands when RFID media is
installed in the printer.
46
Item
Description
Tag
Calibration
This submenu is used to perform an RFID calibration. The user must perform
a tag calibration when installing a new tag in the printer. RFID calibration
determines the RFID chip type, the write/read power, program position, and
the length of the EPC/User field.
RFID
Calibrate
Performs the RFID calibration.
Execute it every time you change the RFID tag type.
Num Label
for
Calibration
Determines the number of tags to use for calibration.
However, this value does not include tags moved when
seeking gaps during the calibration process. Depending on
the difficulty in calibrating the installed tags, the printer may
use more or fewer labels, but generally, the greater the
number selected in this menu, the more tags will be used
to determine the calibration result. The default value (3) is
most commonly used.
Minimum
3 (Default)
Maximum
7
Test EPC
Length
Determines the size of the EPC data that will be used to
perform the RFID calibration. This length can be increased
to improve the accuracy of the RFID calibration, but it
should not be increased to a value greater than the
maximum EPC length that the current Tag Type can
support.
Minimum
16
Maximum
256
Default
96
Calibration
Param
Contains the settings used for optimal tag encoding. These parameters can
be obtained automatically through RFID calibration.
Tag
Position
Determines how far the RFID tag encoding position of the
currently installed tag should be offset from Top of Form.
Write
Power
Specifies the write power level to be used in the RFID
encoder. Normally, this value is set automatically by the
RFID calibration process and should not be changed.
Minimum
1
Maximum
30
Read
Power
Specifies the read power level to be used in the RFID
encoder. Normally, this value is set automatically by the
RFID calibration process and should not be changed.
Minimum
1
Maximum
30
47
Item
Description
RFID Chip
Param
These settings are used to configure the system when custom RFID tags are
required.
USR Size Specifies the USR block bytes size within the RFID tag
memory. Normally, this value is set automatically by the
RFID calibration process and should not be changed.
Minimum
0 (Default)
Maximum
256
Note
This value is hidden if Higgs 3 tags are detected, and the
Higgs 3 USR Len menu is shown instead.
USR
Address
Specifies the starting location of the USR block within the
RFID tag memory. Normally, this value is set automatically
by the RFID calibration process and should not be changed.
Minimum
0 (Default)
Maximum
32
TID Size Indicates the size of the memory block within the RFID tag
memory that contains the Tag ID. Normally, this value is set
automatically by the RFID calibration process and should
not be changed.
Minimum
0
Maximum
12
Default
8
Higgs 3
USR Len
Higgs 3 tags differ from other RFID tags in that their memory
bank size is not fixed. To accommodate EPC lengths longer
than 96 bits, Higgs 3 borrows memory from the USR bank.
This read-only menu indicates the size in bits of the USR
block within the RFID tag memory.
Minimum
128
Maximum
512 (Default)
Note
This menu will only be shown if a Higgs 3 tag is
detected.
Higgs 3
EPC Len
Higgs 3 tags differ from other RFID tags in that their memory
bank size is not fixed. To accommodate EPC lengths longer
than 96 bits, Higgs 3 borrows memory from the USR bank.
This menu item allows you to select the number of bits
dedicated to the EPC block within the RFID tag memory.
Minimum
96
Maximum
480
Default
96
Note
This menu will only be shown if a Higgs 3 tag is
detected.
48
Item
Description
RFID Chip
Param
Tag
Length
Specifies the EPC block bytes size within the RFID tag
memory. This value is set automatically by the RFID
calibration process and should not be changed.
Minimum
8
Maximum
64
Default
12
Note
This value is hidden if Higgs 3 tags are detected, and the
Higgs 3 EPC Len menu is shown instead.
EPC
Address
Specifies the starting location of the EPC block within the
RFID tag memory. Normally, this value is set automatically
by the RFID calibration process and should not be changed.
Minimum
0 (Default)
Maximum
32
Block Size Specifies the maximum number of bytes written to the USR
block within the RFID tag memory at one time. Normally,
this value is set automatically by the RFID calibration
process and should not be changed.
Minimum
0
Maximum
32
Default
8
Diagnostics
These settings are used to run test procedures to help determine the
accuracy of the RFID system and troubleshoot it.
Read Tag Reads the tag in range of the internal RFID coupler and
reports the tag data to the debug port and displays it on the
LCD. It is primarily intended for development verification by
checking that the system is working.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate reading.
Read Tag
& Eject
This menu item works exactly the same as Read Tag,
except that after the printer reads the tag, it feeds the label
to the next top-of-form.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate reading.
49
Item
Description
Diagnostics
Read USR Reads the User Memory bank of the tag in range of the
internal RFID coupler and reports the data to the debug port
and displays it on the LCD. It is primarily intended for
development verification by checking that the system is
working.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate reading.
Read TID Reads the Tag ID (TID) from the tag in range of the
internal
RFID coupler and displays the value read in the Tag ID
menu.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate reading.
Tag ID Displays the first Tag ID (TID) read since power-up, or if
using the Read TID menu, the most recently read TID. If no
tag is in range of the internal RFID coupler, “Unknown”
appears on the LCD.
Read PC Reads the PC (Protocol Control) field from an RFID tag in
range of the internal RFID coupler and displays the value
read in the Tag PC menu.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate reading.
Tag PC Displays the last PC (Protocol Control) field read from an
RFID tag. If no tag is in range of the internal RFID coupler,
“Unknown” appears on the LCD.
Write EPC
with 1s
Writes all ones to the tag in range of the internal RFID
coupler. It is primarily intended for development verification
by checking that the system is working.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate writing.
Write EPC
with 2s
Writes all twos to the tag in range of the internal RFID
coupler. It is primarily intended for development verification
by checking that the system is working.
Note
This menu item does not position the RFID tag over the
coupler. Make sure to position the tag over the coupler to
receive an accurate writing.
50
Item
Description
Statistics
These settings are generally read-only and used to collect and report
statistics on how the RFID system is reporting on print jobs sent to the printer.
Tag Write
Count
Displays the number of tags attempted to be written since
the last Clear Tag Stat operation has been initiated.
Tag Failed
Count
Displays the number of failed RFID tags since the last Clear
Tag Stat operation has been initiated.
Tag Read
Count
Displays the number of tags read since the last
Clear Tag
Stat operation.
Clear Tag
Stat
Clears the Count menu items in this submenu.
RFID
Reader
F/W
Displays the RFID firmware version installed in the encoder.
(Available for TD-4650TNWBR and TD-4750TNWBR)
RFID
Reader
Hd/W
Displays the RFID hardware version installed in the encoder.
(Available for TD-4650TNWBR and TD-4750TNWBR)
6.6 Advanced Settings
Item
Description
Language Specify the LCD language.
Printer
Information
Check the printer serial number, printed mileage (in./m), number of printed
labels (pcs), and cutting counter.
Menu Advanced
Language
Printer Information
Initialization
Display Brightness
Date & Time
Date Format
Date
Time Format
Time
Security Menu Lock
Menu Password
Ribbon Low Warning
Printer Head Maintn
Warning
Reset Counter
Interval
Key Sound
Contact Us
51
Item
Description
Initialization Restore the printer settings to the default settings.
Display
Brightness Adjust the LCD brightness (settings range from 0 to 100).
Date & Time Adjust the date and time displayed on the LCD.
Security Set the password for locking the menu or favorites. The default password is
8888.
Ribbon Low
Warning
Set the ribbon low warning message. For example, if you set the value at
30 m, when the ribbon capacity is lower than 30 m, the icon appears in
red.
Printer
Head
Maintn
Check the Print Head status and maintenance notifications.
Item
Description
Warning
Enable or disable the Print Head cleaning warning. If this
setting is enabled and the Print Head has reached the
setting mileage limit, a warning appears on the LCD to
remind you to clean the Print Head. The default setting is
"Disable".
Reset
Counter
Reset the Print Head mileage warning after the Print Head
has been cleaned.
Interval
Set the mileage for when to display the Print Head cleaning
warning. You must enable the “TPH warning lock” to use it.
The default setting is 1 km.
Key Sound Enable or disable the button press sound.
Contact us Display a QR code to access the Brother Support website at
support.brother.com using a mobile device.
6.7 File Manager
Check the printer's available memory, show the files list, delete the files, or run the files that
are saved in the printer's DRAM/Flash memory.
Menu File Manager
DRAM
FLASH
52
6.8 Diagnostic Functions
Item
Description
Print Config.
Print the current printer configuration. On the configuration printout, there is
a Print Head test pattern, which is useful for checking if there is dot damage
to the Print Head Heating Element.
For more information, see section 5.1.2 Gap/Black Mark Sensor Calibration,
Self-Test, and Entering Dump Mode.
Dump Mode
Captures the data from the communications port and prints out the data
received by the printer. In the dump mode, all characters will be printed in
two columns. The characters in the left column are received from the
printer's system and those in the right column are their hexadecimal
representation. It allows you to verify and debug the program.
For more information, see section 5.1.2 Gap/Black Mark Sensor Calibration,
Self-Test, and Entering Dump Mode.
Note
Dump mode requires 4" (101.6 mm) paper width.
Print Head Check for any visible dots and the Print Head's temperature.
Display Check the LCD’s color state.
Sensor Check the sensors’ intensity and reading state.
Menu Diagnostic
Print Config.
Dump Mode
Print Head
Display
Sensor
Diag Gap
Diag Black Mark
53
7. Brother Printer Management Tool (BPM)
The Brother Printer Management Tool (BPM) is an integrated tool that lets you:
Check a printer’s status and settings
Change printer settings
Send additional commands to a printer
Download graphics and fonts
Create a printer bitmap font
Download and update firmware
Configure Wireless LAN (Wi-Fi) and Bluetooth settings
Using this tool, you can also review your printer's status and settings to troubleshoot any
problems.
7.1 Start the BPM
Double-click the BPM icon to start the software.
BPM's main screen allows you to access the following options:
Printer Configuration
File Manager
Command Tool
RTC Setup
Printer Function
Bitmap Font Manager
For more information, see the Brother Printer Management Tool Quick Start Guide on your
model's Manuals page at support.brother.com.
Features
Buttons
Interface
Type
Printer
Status
Configuration
Buttons
54
7.2 Auto-Calibrating the Media Sensor using the BPM
Use the BPM to set the media sensor type (Gap Sensor or Black Mark Sensor) and calibrate
the selected sensor.
Gap Sensor Black Mark Sensor
The Gap Sensor (transmissive sensor) detects the beginning of the label and feeds the label to
the correct position.
The Black Mark Sensor (reflective sensor) detects the mark and feeds the media to the correct
position.
1. Make sure the media is already installed and the Print Head is closed. (See section
3.2 Load the Media.)
2. Turn on the printer.
3. Start the BPM.
4. Click the Printer Function button.
5. Click the Calibrate button.
6. Select the sensor media type and click Calibrate.
55
8. Setting up the RFID
8.1 Introduction
When printing smart labels that use an EEPROM technology, the printer may need to write and
verify some RFID tags more than once before accepting them. This additional processing may
result in a short pause between each printed label, but is necessary to ensure consistent
quality and reliability.
Note
Static electricity can damage smart labels. Before you handle smart labels, open the printer's
Media Cover and touch an unpainted metal part to discharge any static electricity that may have
built up on your hands.
This printer is equipped with an Auto-Calibration feature, which eliminates the need to specify
exact inlay placement or RFID power settings. The calibration routine is compatible with most
major inlays embedded in typical label sizes and will work with many other inlays as well.
For optimum performance:
Center inlays horizontally across the media
(dimension "C"). Consistent, tag-to-tag
placement of the inlays is more important
than their proximity to the center.
The pitch is the overall distance from inlay to
inlay (dimension "P"). On-pitch tags and
tags with a pitch less than 1" may require the
printer to back-feed during the encoding and
printing process, thus slowing the
throughput of the printer. To avoid this, this
pitch should be greater than 1".
Set the inlay back from the lead edge of the
media (dimension "L") at the same
tag-to-tag distance. To avoid back-feeding,
for labels longer than 1", this distance should
be greater than 0.5".
IMPORTANT
Always test RFID media on your printer before purchasing large quantities of media.
56
8.2 RFID Calibration (available for TD-4650TNWBR and TD-4750TNWBR only)
8.2.1 Select the Antenna Position
Check the label to determine the best position for the antenna, locating the antenna loop within
the tag. In most cases, the antenna loop is directly above or below the chip. The loop may be
off to one side of the chip in some tags.
Open the Roll Compartment Cover. Move the Antenna Slide so that the Position Indicator
aligns with the loop in the tag.
8.2.2 RFID Calibration Procedure
Note
For optimal calibration results, perform Media Calibration before RFID Calibration. Make sure
you correctly install both the ribbon and the label roll.
1. Perform Media Auto Calibration:
Using the LCD menu:
a. Load the RFID media into the printer.
b. (Thermal transfer only) Load the ribbon into the printer.
c. Select the Menu .
Position Indicator Numbered
Position Strip
Antenna Slide
57
d. Select the Sensor .
e. Select Auto Calibration, select the media type, and then select the icon.
Note
For more information, see section 6.4 Sensor Settings.
Using the BPM:
a. Load the RFID media into the printer.
b. (Thermal transfer only) Load the ribbon into the printer.
c. Connect the USB cable between the computer and the printer.
d. Start the BPM.
e. Select the printer in the list, and then click the Printer Function button.
f. Click Calibrate.
g. Click Printer Configuration and make sure the paper width and height in the FBPL
tab are set correctly.
Using the AUTODETECT command:
Note
For more information, see the FBPL Command Reference Manual on your model's Manuals
page at support.brother.com.
2. Check that the RFID antenna is set at the center of the RFID chip or the antenna loop on
the tag. For more information, see section 8.2.1 Select the Antenna Position.
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3. Start RFID Calibration.
Using the LCD Menu:
Go to the RFID menu. Select Interface RFID Tag Calibration Do RFID
Calibrate, and select the icon.
Note
For more information, see section 6.5.5 RFID (Radio Frequency Identification) Settings.
Using the RFIDDETECT command:
Note
For more information, see the FBPL Command Reference Manual on your model's
Manuals page at support.brother.com.
4. Depending on the tag type and tag length, the calibration can take several minutes. At the
end of calibration either a green or red screen appears. The green screen appears when
the calibration is successful and the red one when it is not.
5. If calibration fails, select the or icon to clear the error. In most cases when this
error occurs, it is necessary to reposition the Antenna Slide. In some cases, it may be due
to an incompatibility between the tag and the reader. After the calibration is complete, select
the or icon to continue and save the RFID calibration values.
59
9. Product Specifications
Display
LCD 2.3" color LCD
LED 1 (3 colors - Green, Red, Amber)
Printing
Print Method Thermal Transfer & Direct Thermal
Maximum Print Width 4.25" (108 mm) max. (TD-4650TNWB, TD-4650TNWBR)
4.16" (105.7 mm) max. (TD-4750TNWB, TD-4750TNWBR)
Maximum Print Length 1000" (25,400 mm) (TD-4650TNWB, TD-4650TNWBR)
450" (11,430 mm) (TD-4750TNWB, TD-4750TNWBR)
Maximum Print Speed 8" (203.2 mm) / second (TD-4650TNWB, TD-4650TNWBR)
6" (152.4 mm) / second (TD-4750TNWB, TD-4750TNWBR)
Print Resolution 203 dpi (TD-4650TNWB, TD-4650TNWBR)
300 dpi (TD-4750TNWB, TD-4750TNWBR)
Size
Dimensions Approximately 8.62" (W) × 11.18" (D) × 7.52" (H) (219 mm (W) ×
284 mm (D) × 191 mm (H))
Weight Approximately 6.6 lbs (3 kg)
Interface
USB USB Ver.2.0 (High Speed) (Type B)
Serial RS-232
Wired LAN 10/100 Mbps
USB Host Port Stand alone: USB keyboard, USB scanner
Storage: USB flash drive
Bluetooth Bluetooth Ver.5.0
SPP (Bluetooth Classic), GATT (Bluetooth Low Energy)
Wi-Fi IEEE 802.11 a/b/g/n
Wi-Fi Security
Authentication method (encryption scheme)
* Infrastructure mode
- Open system (None/WEP64/WEP128)
- WPA/WPA2-PSK (TKIP+AES)
- EAP-FAST (TKIP/AES)
- PEAPv0 (TKIP/AES)
- EAP-TLS (TKIP/AES)
- EAP-TTLS (TKIP/AES)
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Environment
Temperature Operation: 41°F - 104°F (5°C - 40°C)
Storage: -40°F - 140°F (-40°C - 60°C)
Humidity Operation: 25% - 85% (without condensation)
Storage: 10% - 90% (without condensation)
Power Supply
Power Supply
External Universal Switching Power Supply
Input: AC 100 V - 240 V, 2.0 A, 50 Hz - 60Hz
Output: DC 24 V, 3.75 A, 90 W
Paper Specification
Media Type Continuous, die-cut, black mark, fan-fold, notch, punched hole media,
Gen2 RFID tag (TD-4650TNWBR, TD-4750TNWBR)
Wound Type Outside wound
Media Width 0.8" - 4.4" (20 mm - 112 mm)
Media Thickness 2.36 mil - 7.48 mil (0.06 mm - 0.19 mm)
Roll Outside Diameter
(maximum) 5" (127 mm)
Core Size 1", 1.5" (25.4 mm, 38.1 mm)
Media Sensor Gap (Transmissive), Black mark (Reflective)
Ribbon Specification
Width
984.2" (300 m) long, max. Outer Diameter 2.64" (67 mm), 1" (25.4 mm)
core (ink coated outside)
360.1" (110 m) long, max. Outer Diameter 1.57" (40 mm), 0.5" (12.7 mm)
core (ink coated outside)
Ribbon Width 1.6" - 4.3" (40 mm - 110 mm)
RFID Specification (TD-4650TNWBR and TD-4750TNWBR only)
RF Protocol UHF EPC global Class 1 Gen2 / ISO 18000-63
Operating Frequency Global (902 MHz - 928 MHz) and EU (866 MHz - 868 MHz)
Minimum Pitch 0.625" (15.875 mm)
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Other
Cutter Guillotine & Partial Auto cutter option (Not User Replaceable)*1,2
Label Peeler Label Peeler option (Not User Replaceable)*1,2
Bar Code
1D barcodes
Code128 subsets A, B, C, Code128UCC, EAN128, Interleaved 2
of 5, Interleaved 2 of 5 with check digit, Standard 2 of 5, Industrial 2
of 5, Code39, Code93, Code39 with check digit, EAN-13, EAN-8,
Codabar, Postnet, UPC-A, UPC-E, EAN and UPC 2 (5) digits
add-on, MSI, MSI with check digit, PLESSEY, China post, ITF14,
EAN14, Code11, TELEPEN, TELEPEN number, PLANET, Code49,
Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS
2D barcodes
CODABLOCK F mode, GS1 DataMatrix, Maxicode, PDF417,
AZTEC, Micro PDF417, QR Code, RSS Barcode (GS1 Databar),
TLC39
Printer Control Command FBPL-EZD (Compatible to EPL II, ZPL II, DPL)
FBPL-EZS (Compatible to EPL II, ZPL II, SBPL)
Built in Fonts
8 alphanumeric bitmap fonts
Monotype Imaging® TrueType font engine with one CG Triumvirate
Bold Condensed scalable font
*1 Not compatible with RFID tags.
*2 Only authorized Brother Dealers should perform accessory replacements.
62
10. Troubleshooting
10.1 Common Problems
This chapter explains how to resolve typical problems you may encounter when using the
printer. If you have any problems with the printer, first make sure you have performed the
following tasks correctly.
If you still have problems, contact the product manufacturer's customer service or your local
dealer.
Problem Possible Cause Solution
The LED Indicator is not lit. The Power Cord is not
correctly connected.
Make sure the printer is correctly
connected to the power outlet (electrical
socket) using the Power Cord.
Turn the printer on.
- The Brother Printer
Management Tool shows
Head Open.
- The LED flashes in red.
The Print Head is open. Close the Print Head.
- The Brother Printer
Management Tool shows
Out of Ribbon or Ribbon
Encoder Err.
- The LED flashes in red.
The ribbon has finished. Install a new ribbon roll.
To install a new ribbon roll, see section
3.1 Load the Ribbon.
The ribbon is installed
incorrectly.
Reinstall the ribbon.
To install the ribbon roll, see section
3.1 Load the Ribbon.
- The Brother Printer
Management Tool shows
Out of Paper.
- The LED flashes in red.
The label roll has finished. Install a new label roll.
To install a new label roll, see section
3.2 Load the Media.
The label is installed
incorrectly.
Reinstall the label roll.
To install the label roll, see section
3.2 Load the Media.
The Gap/Black Mark
Sensor is not calibrated.
Calibrate the Gap/Black Mark Sensor.
- The Brother Printer
Management Tool shows
Paper Jam.
- The LED flashes in red.
The Gap/Black Mark
Sensor is not calibrated.
Calibrate the Gap/Black Mark Sensor.
Make sure the label size is
set correctly.
Set the label size correctly.
Labels may be jammed
inside the Printer Head.
63
Problem Possible Cause Solution
I cannot print. The serial or USB cable is
not connected correctly.
Reconnect the serial or USB cable.
The serial or USB cable
may be damaged.
Try a new cable.
The ribbon or media may be
incorrect or damaged.
Use a correct ribbon or media.
Check the ribbon for damage.
Reinstall the ribbon.
The Print Head may need
cleaning.
Clean the Print Head.
The print density and speed
may be set incorrectly.
Adjust the print density and print speed.
The Print Head's harness
connector may not be
connected correctly with the
Print Head.
Turn off the printer and plug the Print
Head's harness connector to the Print
Head again.
Your custom program may
not contain the necessary
commands.
Make sure that your program contains
the PRINT command at the end of the
file and a CRLF at the end of each
command line.
Memory full
(FLASH/DRAM).
The printer's FLASH/DRAM
memory is full.
Delete unused files from the
FLASH/DRAM memory.
Poor Print Quality.
The ribbon/media is loaded
incorrectly.
Reload the media/ribbon.
Dust or adhesive has
accumulated on the Print
Head.
Clean the Print Head.
Clean the Platen Roller.
The print density is set
incorrectly.
Adjust the print density and print speed.
The Print Head is damaged. Run the printer self-test and check the
Print Head test pattern for missing dots.
The ribbon/media is
incompatible.
Install the correct ribbon/media.
Labels are skipped when
printing.
The label size is not
specified correctly.
Check if the label size is set up
correctly.
The sensor sensitivity is not
set correctly.
Calibrate the sensor using the Auto Gap
or Manual Gap options.
The media sensor is dirty.
Clean the Gap/Black Mark Sensor using
a blower brush.
64
Problem Possible Cause Solution
The printing position of
small labels is incorrect.
The media sensor
sensitivity is not set
correctly.
Calibrate the sensor sensitivity again.
The label size is incorrect. Set the correct label size and gap size.
The vertical offset setting in
the driver is incorrect.
If using the BarTender software, set the
Vertical Offset in the driver.
Incomplete printing on the
left or right side of label.
The label size is set up
incorrectly.
Set the correct label size.
Warped labels.
The ribbon is installed
incorrectly.
Reinstall the ribbon.
To install the ribbon roll, see section
3.1 Load the Ribbon.
The media is installed
incorrectly.
Reinstall the label roll.
To install the label roll, see section
3.2 Load the Media.
The print density setting is
incorrect.
Adjust the print density to improve the
print quality.
The media is not fed
correctly.
Make sure the label guide touches the
edge of the Media Guide Tips.
Blank labels with gray lines.
The Print Head is dirty. Clean the Print Head.
The Platen Roller is dirty.
Clean the Platen Roller.
Irregular printing.
The printer is in Hex Dump
mode.
Turn the printer on and off to skip the
dump mode. (See section 5.1.2
Gap/Black Mark Sensor Calibration,
Self-Test, and Entering Dump Mode.)
For more information about cleaning the printer, see section 11. Maintenance.
65
10.2 RFID Error Messages
The RFID encoder can detect several errors. When these errors occur, the RFID encoder
alerts the printer and the LCD displays the appropriate error message.
Error Message Possible Cause Solution
RFID Is
Disabled
The RFID function is not
activated.
Select RFID > Control > RFID Active to enable
the RFID function.
Failure
EPC Write Failed
The EPC tag cannot be
written via Diagnostics >
Write EPC with 1s or
Write EPC with 2s.
The label could be misaligned. Perform the
Sensor > Auto Calibration procedure to ensure
the label is at top-of-form.
Select RFID > Control > Tag Calibration >
RFID
Calibrate.
Use smart labels with RFID tags located in the
correct position.
The RFID tag could be defective. Try another tag.
Make sure the application does not send too few
or too many digits to the RFID tag.
RFID Calibrate
Write Tag Failed
Tag calibration cannot be
performed.
The label could be misaligned. Perform the
Sensor > Auto Calibration procedure to ensure
the label is at top-of-form.
Use smart labels with RFID tags located in the
correct position.
The RFID tag could be defective. Try another tag.
RFID
Disabled
The RFID command is
sent to the printer when
the RFID function is
disabled.
1. Select RFID > Control > RFID Active to
enable the RFID function.
2. Then send RFID commands.
NON-RFID DATA
On RFID Tag
When the "Non- RFID
warning" option is "ON"
(RFID > Control >
Non-RFID Warning), the
printer has obtained the
non-RFID data.
Make sure you send RFID commands to the
printer.
INVALID RFID
DATA
The RFID tag data sent
does not match the
settings.
Check the tag data of the RFID commands.
INVALID RFID
DATA LEN
The tag length size (the
size parameter of RFID
command) sent does not
match the setting.
Check the data length size of the RFID
commands.
66
Error Message Possible Cause Solution
RFID TAG
FAILED
The tag cannot be
written.
The label could be misaligned. Perform the
Sensor > Auto Calibration procedure to ensure
the label is at top-of-form.
Select RFID > Control > Tag Calibration > RFID
Calibrate.
Use smart labels with RFID tags located in the
correct position.
The RFID tag could be defective. Try another tag.
Make sure the application does not send too few
or too many digits to the RFID tag.
Check that the RFID commands are correct.
RFID ERROR
No Tag Found
The tag cannot be read. Make sure the media are smart labels with RFID
tags located in the correct position.
The RFID tag could be defective. Try another tag.
Remove Label
or
No Paper
The label is jammed
inside the machine or the
paper size is not correct.
Remove the label carefully so as not to damage
the printer.
Make sure the media are smart labels that have
RFID tags located in the correct position.
To reduce vibration to the printer, position the
printer so printed labels can fall freely to a lower
surface.
Calibrate the Gap/Black Mark Sensor.
Set the label size correctly.
Note
If you cannot write RFID tags:
Make sure the media are smart labels that have RFID tags located in the correct position.
The RFID tag could be defective. Try another tag.
Set the label size correctly, and then calibrate the RFID tag.
Set the sensor sensitivity correctly (LCD: Sensor > Gap/Bline Ref Rate).
Check the data length size of the RFID commands.
67
11. Maintenance
We recommend cleaning your printer on a regular basis to maintain its correct performance.
Recommended cleaning materials:
Cotton swab
Lint-free cloth
Vacuum / Blower brush
Compressed air
Isopropyl alcohol or ethanol
Printer Part Cleaning Method Interval
Print Head
1. Turn the printer off.
2. Allow the Print Head to cool
down for at least one minute.
3. Wipe the Print Head with a cotton
swab dipped in isopropyl alcohol
or ethanol.
Clean the Print Head when changing a
label roll.
Platen Roller
1. Turn the printer off.
2. Rotate the Platen Roller and wipe
it thoroughly with a lint-free cloth
or cotton swab dipped in
isopropyl alcohol or ethanol.
Clean the Platen Roller when changing
a new label roll.
Tear Bar/Peel
Bar
Wipe with a lint-free cloth dipped in
isopropyl alcohol or ethanol.
As needed.
Sensor Use compressed air or vacuum. Monthly.
Print Head
Cotton Swab
Heating Element
Print Head
Heating Element
68
Printer Part Cleaning Method Interval
Exterior Wipe the printer exterior with a
lint-free cloth dipped in water.
As needed.
Interior Use a brush or vacuum. As needed.
Note
Do not touch the Print Head. If you have touched it, clean it as described above.
Do not use medical alcohol as it may damage the Print Head. Use isopropyl alcohol or
ethanol according to the manufacturer's safety guidelines, as applicable.
To maintain correct performance, we recommend cleaning the Print Head and sensors
every time you install a new ribbon.
The maximum printing ratio per dot line is 15% for this printer. To print the full web black line,
the maximum black line height is limited to 40 dots, which is 5 mm for 203 DPI resolution
printer and 3.3 mm for 300 DPI resolution printer.
IMPORTANT
Securely dispose of any printers, components, and supplies if they are no longer going to be
used. Ensure there is no jammed paper in the printer and destroy the thermal transfer ribbon if
it has retained any visible prints.
