Table of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Loading Paper
- Placing Originals on the Scanner Glass
- Printing
- Printing from a Computer
- Printing Basics - Windows
- Printing Basics - Mac OS X
- Printing on 2-Sides (for Windows only)
- Printing Several Pages on One Sheet
- Printing to Fit the Paper Size
- Printing Multiple Files Together (for Windows Only)
- Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
- Printing Using Advanced Features
- Printing Photos Using Epson Easy Photo Print
- Canceling Printing
- Printing from a Computer
- Copying
- Scanning
- Refilling Ink
- Maintaining the Printer
- Software Information
- Solving Problems
- Checking the Printer Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Colors Differ from What You See on the Display
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Cannot Preview in Thumbnail
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Other Problems
- Appendix
Epson 382 User Manual
Displayed below is the user manual for 382 by Epson which is a product in the Multifunctionals category. This manual has pages.
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User's Guide
NPD5533-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Macintosh, Mac OS, OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings............... 9
Advisories and Warnings for Setting Up/
Using the Printer.........................9
Printer Basics
Part Names and Functions...................11
Buttons and Lights.........................13
Loading Paper
Paper Handling Precautions..................15
Available Paper and Capacities................16
List of Paper Types.......................16
Loading Paper in the Rear Paper Feed...........17
Placing Originals on the Scanner
Glass
Placing Multiple Photos for Scanning at the
Same Time...............................21
Printing
Printing from a Computer................... 22
Printing Basics - Windows.................22
Printing Basics - Mac OS X.................23
Printing on 2-Sides (for Windows only). . . . . . . .25
Printing Several Pages on One Sheet..........26
Printing to Fit the Paper Size................27
Printing Multiple Files Together (for
Windows Only).........................29
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 30
Printing Using Advanced Features........... 36
Printing Photos Using Epson Easy Photo Print. . 38
Canceling Printing.........................39
Canceling Printing - Printer Button...........39
Canceling Printing - Windows.............. 39
Canceling Printing - Mac OS X..............39
Copying
Copying Basics........................... 40
Making Multiple Copies.....................40
Scanning
Scanning from the Control Panel..............41
Scanning from a Computer...................41
Scanning Using Epson Scan 2...............41
Relling Ink
Checking the Ink Levels.....................48
Ink Bottle Codes.......................... 48
Ink Bottle Handling Precautions...............48
Relling the Ink Tanks......................49
Maintaining the Printer
Checking and Cleaning the Print Head..........53
Checking and Cleaning the Print Head -
Printer Buttons......................... 53
Checking and Cleaning the Print Head -
Windows..............................54
Checking and Cleaning the Print Head -
Mac OS X.............................54
Replacing Ink inside the Ink Tubes.............54
Replacing Ink inside the Ink Tubes - Windows. . . 55
Replacing Ink inside the Ink Tubes - Mac OS X. . 55
Aligning the Print Head.....................55
Aligning the Print Head - Windows...........55
Aligning the Print Head - Mac OS X..........56
Cleaning the Paper Path.....................56
Cleaning the Scanner Glass...................57
Checking the Total Number of Pages Fed
rough the Printer........................57
Checking the Total Number of Pages Fed
rough the Printer - Printer Buttons.........57
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 58
User's Guide
Contents
4
Checking the Total Number of Pages Fed
rough the Printer - Mac OS X.............58
Saving Power.............................58
Saving Power - Windows.................. 58
Saving Power - Mac OS X..................59
Software Information
Windows Printer Driver.....................60
Guide to Windows Printer Driver............61
Making Operation Settings for the Windows
Printer Driver..........................63
Mac OS X Printer Driver.................... 63
Guide to Mac OS X Printer Driver........... 64
Making Operation Settings for the Mac OS X
Printer Driver..........................65
Epson Scan 2 (Scanner Driver)................66
Epson Event Manager.......................66
Epson Easy Photo Print.....................67
E-Web Print (for Windows Only)..............67
EPSON Soware Updater....................68
Uninstalling Applications....................68
Uninstalling Applications - Windows......... 68
Installing Applications......................69
Updating Applications and Firmware...........70
Solving Problems
Checking the Printer Status.................. 71
Checking the Error Indicators on the Printer. . . . 71
Checking the Printer Status - Windows........72
Checking Printer Status - Mac OS X..........72
Removing Jammed Paper....................72
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing Jammed Paper from Inside the
Printer................................73
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .75
Paper Jams.............................75
Paper Feeds at a Slant.....................75
Several Sheets of Paper are Fed at a Time. . . . . . . 75
No Paper Feeds.........................75
Power and Control Panel Problems.............76
Power Does Not Turn On..................76
Power Does Not Turn O..................76
Cannot Print from a Computer................76
Printout Problems.........................77
Printout is Scued or Color is Missing.........77
Banding or Unexpected Colors Appear........77
Colored Banding Appears at Intervals of
Approximately 2.5 cm.................... 77
Blurry Prints, Vertical Banding, or
Misalignment.......................... 78
Print Quality is Poor..................... 78
Paper Is Smeared or Scued................79
Printed Photos are Sticky..................80
Images or Photos are Printed in Unexpected
Colors................................80
Colors Dier from What You See on the
Display...............................80
Cannot Print Without Margins..............80
Edges of the Image are Cropped During
Borderless Printing...................... 81
e Position, Size, or Margins of the Printout
Are Incorrect...........................81
Printed Characters Are Incorrect or Garbled. . . . 81
e Printed Image Is Inverted...............82
Mosaic-Like Patterns in the Prints............82
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image........... 82
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image.......................... 82
An Image of the Reverse Side of the Original
Appears in the Copied Image...............82
e Printout Problem Could Not be Cleared. . . . 82
Other Printing Problems.................... 83
Printing Is Too Slow......................83
Printing Slows Down Dramatically During
Continuous Printing..................... 83
Cannot Start Scanning......................83
Cannot Start Scanning when Using the
Control Panel.......................... 84
Scanned Image Problems....................84
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass........84
e Image Quality Is Rough................85
Oset Appears in the Background of Images....85
Text is Blurred..........................85
Moiré Patterns (Web-Like Shadows) Appear. . . . 86
Cannot Scan the Correct Area on the
Scanner Glass.......................... 86
Cannot Preview in umbnail.............. 86
Text is Not Recognized Correctly when
Saving as a Searchable PDF.................87
Cannot Solve Problems in the Scanned Image. . . 87
Other Scanning Problems....................88
Scanning Speed Is Slow................... 88
Scanning Stops when Scanning to PDF/
Multi-TIFF............................ 88
Other Problems...........................88
User's Guide
Contents
5
Slight Electric Shock when Touching the
Printer................................88
Operation Sounds Are Loud................88
Application Is Blocked by a Firewall (for
Windows Only).........................89
Appendix
Tech nic al Specications.....................90
Printer Specications.....................90
Scanner Specications....................91
Interface Specications....................91
Dimensions............................92
Electrical Specications...................92
Environmental Specications...............92
System Requirements.....................93
Regulatory Information.....................93
Standards and Approvals..................93
Restrictions on Copying...................93
Transporting the Printer.....................94
Where to Get Help.........................96
Technical Support Web Site................ 96
Contacting Epson Support.................97
User's Guide
Contents
6
About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer basically,
solving problems, and so on.
❏User's Guide (PDF manual)
is manual. Provides overall information and instructions on using the printer, and on solving problems.
As well as the manuals above, see the help included in the various Epson soware applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
User's Guide
About This Manual
7
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
®
Wi n d o w s
®
8.1 operating system
❏Microso
®
Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
®
Wi n d o w s Vi s t a
®
operating system
❏Microso
®
Wi n d o w s
®
XP operating system
❏Microso
®
Wi n d o w s
®
XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
8
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not tilt or shake an ink bottle aer removing its seal; this can cause leakage.
❏Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
User's Guide
Important Instructions
9
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Continued use of the printer when
the ink level is below the lower line on the tanks could damage the printer.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
User's Guide
Important Instructions
10
Printer Basics
Part Names and Functions
AEdge guide Feeds the paper straight into the printer. Slide to the
edges of the paper.
BRear paper feed Loads paper.
CPaper support Supports loaded paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper. Before printing, raise the
stopper to prevent the ejected paper from falling o
the tray.
FControl panel Operates the printer.
User's Guide
Printer Basics
11
AScanner unit Scans placed originals. Open when removing jammed
paper inside the printer.
BInk tube Supplies ink to the print head.
CInk tank unit Contains the ink tanks.
DInk reservoir tanks (Ink tanks) Supplies ink to the ink tubes.
EPrint head Fires ink.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
User's Guide
Printer Basics
12
AAC inlet Connects the power cord.
BUSB port Connects a USB cable.
Buttons and Lights
ATurns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is o.
BStarts monochrome copying on A4 size plain paper. To increase the number of copies (by up to
20 copies), press this button within one second intervals.
CStarts color copying on A4 size plain paper. To increase the number of copies (by up to 20
copies), press this button within one second intervals.
DStops the current operation.
Hold this button down for three seconds until the
P
button ashes to run print head cleaning.
ETurns on or ashes when paper is out or a paper jam occurs.
User's Guide
Printer Basics
13
FIndicates the status of the initial ink charging.
Additional functions are available with dierent combinations of buttons.
+ Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ or Press the
y
and the or buttons simultaneously to copy in draft mode.
+ Turn the printer on while holding down the
y
button to print the nozzle check pattern.
Related Information
&“Checking the Error Indicators on the Printer” on page 71
User's Guide
Printer Basics
14
Loading Paper
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Printer Specications” on page 90
User's Guide
Loading Paper
15
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Epson Bright White Ink Jet Paper A4 80
*1
✓
Epson Premium Glossy Photo Paper
*2
A4, 13×18 cm (5×7 in.), 16:9
wide size (102×181 mm), 10×15
cm (4×6 in.)
20 -
Epson Matte Paper-Heavyweight
*2
A4 20 -
Epson Photo Quality Ink Jet Paper
*2
A4 80 -
*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*2 Only printing from computer is available.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Plain paper Letter
*1
, A4, B5
*1
, A5
*1
, A6
*1
Up to the line
indicated by the
triangle symbol on the
edge guide.
*2
✓
Legal
*1
, User Dened
*1
1
Envelope
*1
Envelope #10, Envelope DL,
Envelope C6
10 -
*1 Only printing from computer is available.
*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Related Information
&“Technical Support Web Site” on page 96
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
User's Guide
Loading Paper
16
Media Name Media Type
Epson Bright White Ink Jet Paper
*
plain papers
Epson Premium Glossy Photo Paper
*
Epson Premium Glossy
Epson Matte Paper-Heavyweight
*
Epson Matte
Epson Photo Quality Ink Jet Paper
*
Epson Matte
Plain paper
*
plain papers
Envelope Envelope
* These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
Loading Paper in the Rear Paper Feed
1. Open the feeder guard, extend the paper support, and then tilt it backwards.
2. Slide the edge guide to the le.
User's Guide
Loading Paper
17
3. Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Envelopes
❏Pre-punched paper
Note:
❏Load a single sheet of paper without binding holes at the top or the bottom.
❏Adjust the print position of your le to avoid printing over the holes.
User's Guide
Loading Paper
18
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&“Paper Handling Precautions” on page 15
&“Available Paper and Capacities” on page 16
User's Guide
Loading Paper
19
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
4. Close the cover gently.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals on the Scanner Glass
20
Placing Multiple Photos for Scanning at the Same
Time
You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you
select umbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the
horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other. e photos
should be larger than 15×15 mm.
User's Guide
Placing Originals on the Scanner Glass
21
Printing
Printing from a Computer
Printing Basics - Windows
Note:
❏See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
❏Document Size: Select the paper size you loaded in the printer.
❏Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏Orientation: Select the orientation you set in the application.
❏Paper Type: Select the type of paper you loaded.
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Printing
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❏Quality: Select the print quality.
Selecting High provides higher quality printing, but the printing speed may be slower.
❏Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
&“Available Paper and Capacities” on page 16
&“Loading Paper in the Rear Paper Feed” on page 17
&“Guide to Windows Printer Driver” on page 61
&“List of Paper Types” on page 16
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
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Printing
23
4. Make the following settings.
❏Printer: Select your printer.
❏Presets: Select when you want to use the registered settings.
❏Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏Orientation: Select the orientation you set in the application.
Note:
❏If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏When printing on envelopes, select landscape orientation.
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
❏Media Type: Select the type of paper you loaded.
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Printing
24
❏Print Quality: Select the print quality.
Selecting Fine provides higher quality printing, but the printing speed may be slower.
❏Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
&“Available Paper and Capacities” on page 16
&“Loading Paper in the Rear Paper Feed” on page 17
&“Guide to Mac OS X Printer Driver” on page 64
&“List of Paper Types” on page 16
Printing on 2-Sides (for Windows only)
e printer driver prints automatically separating even pages and odd pages. When the printer has nished
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
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Printing
25
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
&“Available Paper and Capacities” on page 16
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Windows” on page 22
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
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Printing
26
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Windows” on page 22
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Mac OS X” on page 23
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
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Printing
27
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
❏Document Size: Select the paper size you set in the application.
❏Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Windows” on page 22
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Mac OS X” on page 23
User's Guide
Printing
28
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
❏If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
❏To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Windows” on page 22
User's Guide
Printing
29
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Printing Basics - Windows” on page 22
User's Guide
Printing
30
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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Printing
31
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
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Printing
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4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
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Printing
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7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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Printing
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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Printing
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10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
&“Windows Printer Driver” on page 60
&“Mac OS X Printer Driver” on page 63
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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Printing
36
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ese adjustments are not applied to the original data.
❏PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
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Printing
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If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏To perform borderless printing using a commercially available application, make the following settings.
❏Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏Enable the borderless printing setting in the printer driver.
Related Information
&“Available Paper and Capacities” on page 16
&“Loading Paper in the Rear Paper Feed” on page 17
User's Guide
Printing
38
&“Epson Easy Photo Print” on page 67
&“Installing Applications” on page 69
Canceling Printing
Note:
❏In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3. Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
&“Windows Printer Driver” on page 60
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏Mac OS X v10.8.x or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
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Printing
39
Copying
Copying Basics
You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges
of the paper regardless of whether or not the original has margins around the edges of the paper. When copying
originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the
original.
1. Load A4-size paper in the printer.
2. Place the originals.
3. Press the or button.
Note:
❏Press the
y
and the or buttons simultaneously to copy in dra mode, where you can use less ink and
print at a lower density.
❏e color, size, and border of the copied image are slightly dierent from the original.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Placing Originals on the Scanner Glass” on page 20
Making Multiple Copies
You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear
around the edges of the paper.
1. Load the same number of sheets of A4-size paper as the number of copies you want to copy.
2. Place the originals.
3. Press the or button the same number of times as the number of copies you want to make. For
example, if you want to make 10 copies in color, press the button 10 times.
Note:
Press the button within one second to change the number of copies. If the button is pressed aer one second, the number
of copies is set and copying starts.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Placing Originals on the Scanner Glass” on page 20
User's Guide
Copying
40
Scanning
Scanning from the Control Panel
You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
c
Important:
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Press the button and the button simultaneously.
Note:
❏You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 20
&“Epson Event Manager” on page 66
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
&“Epson Scan 2 (Scanner Driver)” on page 66
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1. Place the originals.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
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Scanning
41
4. Make the following settings on the Main Settings tab.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass. You cannot change this setting.
5. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
Note:
e items may not be available depending on other settings you made.
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Scanning
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6. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Related Information
&“Placing Originals on the Scanner Glass” on page 20
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
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Scanning
43
1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
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44
5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, select Normal from the list at the top of the preview widow.
6. Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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Scanning
45
You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏Color Restoration: You can correct images that have faded to return them to their original colors.
❏Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Dust Removal: You can remove dust on the scanned image.
Note:
❏e items may not be available depending on other settings you made.
❏Depending on the original, the scanned image may not be adjusted correctly.
❏When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
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Scanning
46
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Related Information
&“Placing Originals on the Scanner Glass” on page 20
&“Placing Multiple Photos for Scanning at the Same Time” on page 21
User's Guide
Scanning
47
Relling Ink
Checking the Ink Levels
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
c
Important:
If any of the ink tanks are not lled up to the lower line, ll them to the upper line on the ink tank. Continued use of
the printer when the ink level is below the lower line on the tanks could damage the printer.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks
other than those specied, including any genuine Epson ink not designed for this printer or any third party ink.
Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and
under certain circumstances, may cause erratic printer behavior.
e following are the codes for genuine Epson ink bottles.
BK: Black C: Cyan M: Magenta Y: Yellow
664 664 664 664
c
Important:
Use of genuine Epson ink other than the specied ink could cause damage that is not covered by Epson's warranties.
Note:
❏Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
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Relling Ink
48
Handling precautions
❏Use ink bottles with the correct part code for this printer.
❏is printer requires careful handling of ink. Ink may splatter when the ink tanks are lled or relled with ink.
If ink gets on your clothes or belongings, it may not come o.
❏Store ink bottles at normal room temperature and keep them away from direct sunlight.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Store the ink bottles in the same environment as the printer.
❏When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
❏Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Continued use of the printer when
the ink level is below the lower line on the tanks could damage the printer.
❏Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
Relling the Ink Tanks
Ink can be relled at any time.
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Relling Ink
49
1. Unhook the ink tank unit from the printer and lay it down.
c
Important:
Do not pull the tubes.
2. Open the ink tank unit cover, and then remove the cap of the ink tank.
c
Important:
❏Be careful not to spill any ink.
❏Make sure that the color of the ink tank matches the ink color that you want to rell.
3. Snap o the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install
the cap.
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Relling Ink
50
c
Important:
Close the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle aer relling the tank, use the top of the cap to
seal the ink bottle cap.
4. Rell the ink tank with the correct colored ink up to the upper line on the ink tank.
Note:
If any ink remains in the ink bottle aer lling the ink tank up to the upper line, install the top of the cap securely and
store the ink bottle upright for later use.
User's Guide
Relling Ink
51
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Note:
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
❏If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12 hours
without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn
o the printer. If print quality has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
❏To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Printer Buttons
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
e nozzle check pattern is printed.
4. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.
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Maintaining the Printer
53
5. Hold the
y
button down for three seconds until the power light starts ashing.
Print head cleaning starts.
6. When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Windows Printer Driver” on page 60
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
Replacing Ink inside the Ink Tubes
If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may
need to replace the ink inside the ink tubes to solve the problem. e Power Ink Flushing utility allows you to
replace all of the ink inside the ink tubes.
User's Guide
Maintaining the Printer
54
c
Important:
❏is feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink
tanks. If there is not enough ink, rell the ink tanks.
❏is feature eects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.
Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It
is not a user-serviceable part.
❏Aer using the Power Ink Flushing utility, turn the printer o and wait for at least 12 hours. Using this feature
improves the print quality aer 12 hours, however it cannot be used again within 12 hours of the last use. If you
still cannot solve the problem aer trying all of the methods above, contact Epson support.
Replacing Ink inside the Ink Tubes - Windows
1. Access the printer driver window.
2. Click Power Ink Flushing on the Maintenance tab.
3. Follow the on-screen instructions.
Related Information
&“Windows Printer Driver” on page 60
Replacing Ink inside the Ink Tubes - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Ink Flushing.
4. Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
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Maintaining the Printer
55
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Windows Printer Driver” on page 60
Aligning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Make sure there is no dust or stains on the scanner glass and the document cover.
2. Load A4-size plain paper in the printer.
3. Start copying without placing an original on the scanner glass.
e paper is ejected from the printer.
4. Repeat this procedure until the paper is not smeared with ink.
Note:
If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able
to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning
sheet, load the sheet in the printer following the instructions that came with the sheet. Repeat the procedure several
times using the cleaning sheet.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
User's Guide
Maintaining the Printer
56
&“Copying Basics” on page 40
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scued, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Printer Buttons
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
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Maintaining the Printer
57
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
&“Windows Printer Driver” on page 60
Checking the Total Number of Pages Fed Through the Printer - Mac
OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Saving Power - Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.
4. Click OK.
User's Guide
Maintaining the Printer
58
Related Information
&“Windows Printer Driver” on page 60
Saving Power - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
User's Guide
Maintaining the Printer
59
Software Information
is section introduces soware products available for your printer from the supplied CD.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏Wi n d o w s 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Wi n d o w s 7
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏Wi n d o w s X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
User's Guide
Software Information
60
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
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Software Information
61
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
User's Guide
Software Information
62
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
&“Windows Printer Driver” on page 60
Mac OS X Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
User's Guide
Software Information
63
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color Matching You can adjust the colors.
Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
User's Guide
Software Information
64
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings for Mac OS X Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
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Software Information
65
❏Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Epson Scan 2 (Scanner Driver)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7 / Wi n d ow s Vis t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS X
Note:
Epson Scan 2 does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Installing Applications” on page 69
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select All apps > Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
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Software Information
66
❏Wi n d o w s 7 / Wi n d ow s Vis t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Event Manager.
Related Information
&“Scanning from the Control Panel” on page 41
&“Installing Applications” on page 69
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select All apps > Epson Soware > Epson Easy Photo Print.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7 / Wi n d ow s Vis t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
&“Installing Applications” on page 69
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
User's Guide
Software Information
67
Related Information
&“Installing Applications” on page 69
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7 / Wi n d ow s Vis t a / Wi n d ow s X P
Click the start button, and then select All Programs (or Programs) > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Related Information
&“Installing Applications” on page 69
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Wind o w s 1 0
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
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Software Information
68
❏Windows 7/Windows Vista/Windows XP
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏Wind o w s X P
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏Wind o w s X P
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Access to the following website, and then enter the product name.
http://epson.sn
4. Select Setup, and then click Download.
5. Click or double-click the downloaded le, and then follow the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware disc that came with the printer.
Related Information
&“Uninstalling Applications” on page 68
User's Guide
Software Information
69
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
&“EPSON Soware Updater” on page 68
User's Guide
Software Information
70
Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
Light Situation Solutions
No paper is loaded or more than one sheet
has been fed at a time. Load paper and press the or button.
A paper jam has occurred. Remove the paper and press the or
button.
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
The
b
light and
B
light ash alternately.
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad*. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The
lights stop ashing for the time being, however, they
will continue to ash at regular intervals until the ink
pad is replaced.
A printer error has occurred. Open the scanner unit and remove any paper or
protective material inside the printer. Turn the power
o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
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Solving Problems
71
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
&“Contacting Epson Support” on page 97
&“Installing Applications” on page 69
&“Updating Applications and Firmware” on page 70
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Windows Printer Driver” on page 60
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
User's Guide
Solving Problems
72
Related Information
&“Checking the Error Indicators on the Printer” on page 71
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
❏Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be
injured.
❏Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the scanner unit with the document cover closed.
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73
2. Remove the jammed paper.
c
Important:
Do not touch the white at cable, translucent part, and ink tubes inside the printer. Doing so may cause a
malfunction.
3. Close the scanner unit.
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Solving Problems
74
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
Related Information
&“Environmental Specications” on page 92
&“Paper Handling Precautions” on page 15
&“Available Paper and Capacities” on page 16
&“List of Paper Types” on page 16
Paper Jams
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&“Removing Jammed Paper” on page 72
&“Loading Paper in the Rear Paper Feed” on page 17
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
Several Sheets of Paper are Fed at a Time
❏Load one sheet of paper at a time.
❏When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
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75
Related Information
&“Available Paper and Capacities” on page 16
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Cannot Print from a Computer
❏Install the printer driver.
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
Cancel printing if necessary.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection.
❏In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Installing Applications” on page 69
User's Guide
Solving Problems
76
&“Canceling Printing” on page 39
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 53
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 53
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head.
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77
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Types” on page 16
&“Aligning the Print Head” on page 55
Blurry Prints, Vertical Banding, or Misalignment
Align the print head.
Related Information
&“Aligning the Print Head” on page 55
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS X
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
❏Make sure the initial ink charging is complete.
❏Rell the ink tank if the ink level is below the lower line.
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏If you have not used the printer for a long time, replace the ink inside the ink tubes.
❏Align the print head.
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78
❏Use paper supported by this printer.
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Print using a higher quality setting.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
❏Use ink bottles with the correct part code for this printer.
❏Epson recommends using the ink bottle before the date printed on the package.
Related Information
&“Relling the Ink Tanks” on page 49
&“Checking and Cleaning the Print Head” on page 53
&“Replacing Ink inside the Ink Tubes” on page 54
&“Aligning the Print Head” on page 55
&“Paper Handling Precautions” on page 15
&“Available Paper and Capacities” on page 16
&“List of Paper Types” on page 16
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
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79
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Cleaning the Paper Path” on page 56
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path” on page 56
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Adjusting the Print Color” on page 37
Colors Dier from What You See on the Display
❏Display devices such as computer screens have their own display properties. If the display is unbalanced, the
image are not displayed with proper brightness and colors. Adjust the properties of the device.
❏Light shining into the display has an eect on how the image is seen on the display. Avoid direct sunlight and
conrm the image where an appropriate illuminance is assured.
❏Colors may dier from what you see on smart devices such as smart phones or tablets with high-resolution
displays.
❏Colors on a display are not quite identical to those on paper because the display device and the printer have a
dierent process of producing colors.
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
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80
Related Information
&“Printing Basics - Windows” on page 22
&“Printing Basics - Mac OS X” on page 23
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 17
&“Placing Originals on the Scanner Glass” on page 20
&“Cleaning the Scanner Glass” on page 57
&“Printable Area” on page 90
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
&“Canceling Printing” on page 39
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81
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
Related Information
&“Cleaning the Paper Path” on page 56
&“Cleaning the Scanner Glass” on page 57
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Place the original at a slightly dierent angle.
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 68
User's Guide
Solving Problems
82
&“Installing Applications” on page 69
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Wi n d ow s
Select High Speed on the printer driver's More Options tab.
❏Mac OS X
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable Quiet Mode.
❏Wi n d ow s
Disable the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS X
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Start Scanning
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
❏If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
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83
❏In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install Epson Scan 2. See the following to access Scanner and Camera.
❏Wind o w s 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Wind o w s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏Wind o w s Vis t a
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏Wind o w s XP
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
Related Information
&“Uninstalling Applications” on page 68
&“Installing Applications” on page 69
Cannot Start Scanning when Using the Control Panel
❏Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏Check the scanning setting assigned in Epson Event Manager.
Related Information
&“Epson Scan 2 (Scanner Driver)” on page 66
&“Epson Event Manager” on page 66
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
User's Guide
Solving Problems
84
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 57
The Image Quality Is Rough
❏Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 41
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 20
&“Scanning Using Epson Scan 2” on page 41
Text is Blurred
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏If the resolution is low, try increasing the resolution and then scanning.
User's Guide
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85
Related Information
&“Scanning Documents (Document Mode)” on page 41
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 41
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Related Information
&“Placing Originals on the Scanner Glass” on page 20
Cannot Preview in Thumbnail
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏Check that the original is placed straight.
❏Depending on the original, previewing may not be performed in umbnail. In this situation, scan in Normal
preview, and then create marquees manually.
Related Information
&“Scanning Photos or Pictures (Photo Mode)” on page 43
User's Guide
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86
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L anguag e is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
&“Scanning Documents (Document Mode)” on page 41
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Wind o w s 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS X
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
User's Guide
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87
Related Information
&“Uninstalling Applications” on page 68
&“Installing Applications” on page 69
Other Scanning Problems
Scanning Speed Is Slow
❏Lower the resolution, and then scan again. When the resolution is high, scanning may take some time.
❏e scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 41
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 41
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Windows printer driver
Enable Quiet Mode on the Main tab in the printer driver.
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88
❏Mac OS X printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide
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89
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 40.0 mm (1.57 in.)
D 32.0 mm (1.26 in.)
Borderless printing
A 43.0 mm (1.69 in.)
B 35.0 mm (1.38 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
User's Guide
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90
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 40.0 mm (1.57 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution 600 dpi (main scan)
1200 dpi (sub scan)
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer USB
User's Guide
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91
Dimensions
Dimensions Storage
❏Width: 482 mm (19.0 in.)
❏Depth: 300 mm (11.8 in.)
❏Height: 145 mm (5.7 in.)
Printing
❏Width: 482 mm (19.0 in.)
❏Depth: 528 mm (20.8 in.)
❏Height: 279 mm (11.0 in.)
Weight
*
Approx. 4.4 kg (9.7 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.3 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 13 W
(ISO/IEC24712)
Ready mode: Approx. 3.8 W
Sleep mode: Approx. 0.8 W
Power o: Approx. 0.3 W
Standalone copying: Approx. 13 W
(ISO/IEC24712)
Ready mode: Approx. 3.8 W
Sleep mode: Approx. 0.8 W
Power o: Approx. 0.3 W
Note:
❏Check the label on the printer for its voltage.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
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92
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature -20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later
❏Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X
v10.6.8
Note:
❏Mac OS X may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
e following model is CE marked and in compliance with all the applicable EU Directives. For further details,
visit the following website to access the full declaration of conformities containing reference to the Directives and
harmonized standards used to declare conformity.
http://:www.epson.eu/conformity
C462H
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
User's Guide
Appendix
93
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
c
Important:
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
❏Do not put opened ink bottles in the box with printer.
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94
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape.
7. Close the scanner unit.
User's Guide
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95
8. Prepare to pack the printer as shown below.
9. Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink
tank securely.
10. Hook the ink tank unit onto the printer.
11. Pack the printer in its box using the protective materials to prevent the ink tank from being unhooked.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 11
&“Checking and Cleaning the Print Head” on page 53
&“Aligning the Print Head” on page 55
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
User's Guide
Appendix
96
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Appendix
97