Table of Contents
- Contents
- 1. Overview
- 2. Get Started
- 3. Extender Network Settings
- Enable or Disable One WiFi Name
- Enable or Disable Smart Connect
- View Connected Devices
- View WiFi Settings
- Change the WiFi Network Name
- Turn Off the SSID Broadcast to Create a Hidden Network
- Disable or Enable the WiFi Radios
- Change the WiFi Speed
- Use WPS to Add a Computer to the Extender’s WiFi Network
- Deny Access to a Computer or WiFi Device
- Set Up an Access Schedule
- Change the Extender’s Device Name
- Set Up the Extender to Use a Static IP Address
- Use the Extender With MAC Filtering or Access Control
- 4. Maintain and Monitor the Extender
- Change the Extender admin User Name and Password
- Turn Password Protection Off and On
- Recover a Forgotten User Name or Password
- Automatically Adjust for Daylight Saving Time
- Manually Set the Extender Clock
- Back Up and Manage the Extender Configuration
- Return the Extender to Its Factory Default Settings
- Update the Extender Firmware
- Restart the Extender Remotely
- Turn the Extender LEDs On or Off
- 5. FAQs and Troubleshooting
- A. Supplemental Information
NETGEAR EX7500 User Manual
Displayed below is the user manual for EX7500 by NETGEAR which is a product in the Network Extenders category. This manual has pages.
Related Manuals
Nighthawk X4S AC2200
Tri-Band WiFi Range Extender
User Manual
Model EX7500
June 2018
202-11793-03
350 E. Plumeria Drive
San Jose, CA 95134
USA
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help , access the latest do wnloads and user man uals, and join our comm unity.W e recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non-NETGEAR
trademarks are used for reference purposes only.
2
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Contents
Chapter 1 Overview
Meet Your Extender................................................................................................6
LEDs.................................................................................................................6
Buttons..............................................................................................................8
System Requirements............................................................................................9
When to Use Your Extender...................................................................................9
How the Extender Works.......................................................................................9
Chapter 2 Get Started
Install the WiFi Extender......................................................................................11
Place the Extender and Apply Power..............................................................11
Connect to an Existing WiFi Network..............................................................11
Connect With WPS.....................................................................................11
Connect With the NETGEAR Installation Assistant....................................13
Connect a Device to the Extender Networ k.........................................................13
Connect a Device to the Extender Networ k Using WiFi..................................14
Connect a Device to the Extender Networ k Using WPS.................................14
Log In to the Extender After Installation...............................................................14
Run Smar t Setup Installation...............................................................................15
Chapter 3 Extender Network Settings
Enable or Disable One WiFi Name......................................................................17
Enable or Disable Smart Connect........................................................................17
View Connected Devices.....................................................................................18
View WiFi Settings...............................................................................................19
Change the WiFi Network Name..........................................................................20
Tur n Off the SSID Broadcast to Create a Hidden Network..................................21
Disable or Enable the WiFi Radios.......................................................................21
Change the WiFi Speed.......................................................................................22
Use WPS to Add a Computer to the Extender’s WiFi Networ k............................23
Use WPS With the Push Button Method.........................................................23
Use WPS With the PIN Method.......................................................................24
Deny Access to a Computer or WiFi Device........................................................25
Set Up an Access Schedule................................................................................26
Change the Extender’s Device Name..................................................................27
Set Up the Extender to Use a Static IP Address..................................................28
Use the Extender With MAC Filtering or Access Control.....................................29
Chapter 4 Maintain and Monitor the Extender
Change the Extender admin User Name and Password......................................31
Turn Password Protection Off and On..................................................................31
Recover a Forgotten User Name or Password.....................................................32
3
Automatically Adjust for Daylight Saving Time.....................................................33
Manually Set the Extender Clock.........................................................................34
Back Up and Manage the Extender Configuration...............................................35
Back Up the Configuration Settings................................................................35
Restore the Configuration Settings.................................................................36
Retur n the Extender to Its Factory Default Settings.............................................37
Use the Reset Button......................................................................................37
Log In and Reset the Extender to Factory Settings.........................................37
Update the Extender Fir mware............................................................................38
Check for New Firmware and Update the Extender........................................38
Manually Upload Firmware to the Extender....................................................39
Restart the Extender Remotely............................................................................40
Tur n the Extender LEDs On or Off.......................................................................41
Chapter 5 FAQs and Troubleshooting
FAQs....................................................................................................................44
Cannot Connect to the Extender..........................................................................45
Cannot Join a WiFi Network and Receive an Error Message..............................45
Cannot Access mywifiext.net...............................................................................45
Find the Extender’s IP Address............................................................................46
Appendix A Supplemental Information
Factor y Default Settings.......................................................................................49
Technical and Environmental Specifications........................................................50
4
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
1
Overview
The WiFi Range Extender boosts your existing network range and speed, delivering tri-band WiFi.
This chapter covers the following topics:
•Meet Your Extender
•System Requirements
•When to Use Your Extender
•How the Extender Works
For more information about the topics covered in this manual, visit the support website at
support.netgear.com.
Note
5
Meet Your Extender
Before you install your extender, familiarize yourself with its LEDs and buttons.
LEDs
Figure 1. Front panel
Overview
6
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
The following table describes the LEDs.
Table 1. LED descriptions
DescriptionLED
This LED indicates the WiFi connection between the extender and the router.
•Solid blue. Best connection.
•Solid amber. Good connection.
•Solid red. Poor connection.
•Off. No connection.
•Blinking blue.The extender is resetting to its factory default settings.
Router Link LED
•Blinking blue.The extender is booting.
•Solid blue.The extender is powered on.
•Off.The extender is powered off.
Power LED
This LED indicates the connection between the extender and a 2.4 GHz WiFi
client:
•Solid blue. Best connection.
•Solid amber. Good connection.
•Solid red. Poor connection.
•Off. No connection.
2.4 GHz Client Link LED
Overview
7
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Table 1. LED descriptions (Continued)
DescriptionLED
This LED indicates the connection between the e xtender and a 5 GHz WiFi client:
•Solid blue. Best connection.
•Solid amber. Good connection.
•Solid red. Poor connection.
•Off. No connection.
5 GHz Client Link LED
•Blinking blue.The extender is attempting to connect with a router or
WPS-enabled device:
•Solid blue.The extender is connected to a router or WPS-enabled device.
•Off.The extender is not connected to a router or WPS-enabled device.
WPS LED
Buttons
Figure 2. Extender buttons
The side panel contains the following buttons:
•WPS/Power button.This button acts as a WPS or Power button depending on how long you press it:
-WPS. Press the button for less than five seconds to connect WPS-enabled device.
-Power. Press the button for more than five seconds to turn the extender on or off.
•Reset button. Pressing the Reset button for about five seconds resets the extender.
Overview
8
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
System Requirements
You need the following to install your extender:
•2.4 GHz or 5 GHz 802.11 a/b/g/n/ac wireless router or gateway
•Compatible web browser:
-Microsoft Internet Explorer® 8.0 or higher
-Firefox 2.0 or higher
-Safari 5.1 or higher
-Google Chrome 25.0 or higher
When to Use Your Extender
We recommend that you connect through the extender network only when the WiFi device is in a “dead
zone” where connection from the existing network is poor or nonexistent. Data traffic routed through the
extender is inherently slower than traffic routed directly from the network.
How the Extender Works
The extender works like a bridge between a WiFi router (or a WiFi access point) and a WiFi device outside
the range of the WiFi router.The extender performs two main jobs:
•The extender connects to a working WiFi network.
When the extender connects over WiFi to an existing network, it functions as a network client, similar
to how a WiFi device connects to a network.
•The extender acts as an access point for WiFi devices.
The e xtender broadcasts its own WiFi network that WiFi devices can join. In its role as an access point,
the extender performs tasks that WiFi routers do, such as broadcasting its network name (SSID).
The extender must do each of these jobs so that both ends of the bridge are in place.
Overview
9
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Install the WiFi Extender
Place the extender, apply power, and connect the extender to your existing WiFi network.
Place the Extender and Apply Power
To place the extender and apply power:
1. Place your extender in the same room as your WiFi router.
Proximity to the WiFi router is required only during the initial setup process.
2. Plug the extender into an electrical outlet.
3. Wait for the Power LED to light solid blue.
If the P ower LED does not light, press the WPS/Power button on the extender for more than five seconds.
Connect to an Existing WiFi Network
To extend the range of your WiFi network, you must connect the extender to your existing WiFi network.
If your router’s WiFi security is set to WPA enterprise or WPA2 enterprise, your
extender can’t connect to your router.You must change your router’s WiFi security
setting.
Note
You can connect the extender in one of two ways:
•Connect with WPS. For more information, see Connect With WPS on page 11.
WPS does not support WEP network security or a hidden SSID network. If your router
WiFi network uses WEP security or its SSID is hidden, follow the instructions in
Connect With the NETGEAR Installation Assistant on page 13.
Note
•Connect with web bro wser setup. F or more information, see Connect With the NETGEAR Installation
Assistant on page 13.
Connect With WPS
Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and
pass word. For help with the WPS b utton on y our WPS-enab led de vice , check the instructions or online help
that came with that device. Some older equipment cannot use WPS.
WPS does not support WEP network security or a hidden SSID network. If your
e xisting WiFi network uses WEP security or its SSID is hidden, follo w the instructions
in Connect With the NETGEAR Installation Assistant on page 13.
Note
Get Started
11
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
To use WPS to connect the extender to your WiFi router:
1. Press the WPS/Power button on the extender.
The WPS LED blinks.
2. Within two minutes, press the WPS button on your router or access point.
When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid
blue.
If the Router Link LED lights blue , the connection between the router and e xtender is good. If the Router
Link LED lights red, move the extender closer to the router and try again.
If your router supports the 2.4 GHz band only, the extender connects to your router's 2.4 GHz band. If
your router supports the 5 GHz band only, the extender connects to your router's 5 GHz band. If your
router supports the 2.4 GHz and 5 GHz band, the extender connects to your router's 5 GHz band.
3. If your router supports both the 2.4 GHz band and 5 GHz band and you want the extender to connect
to both router's 2.4 GHz and 5 GHz bands, repeat Steps 1 and 2.
4. Unplug the extender and move it to a new location that is about halfway between your router and the
area with a poor router WiFi signal.
The location that you choose must be within the range of your existing WiFi router network.
5. Use the Router Link LED to help you choose a spot where the e xtender-to-router connection is optimal.
6. If the Router Link LED doesn’t light amber or blue, plug the extender into an outlet closer to the router
and try again.
Keep moving the e xtender to outlets closer to the router until the Router Link LED lights blue or amber .
7. Take your WiFi-enabled computer or mobile device to the location with poor WiFi router coverage.
8. Connect your WiFi-enabled computer or mobile device to the extended network.
Your e xtender uses the same WiFi network settings as your router for its 2.4 GHz and 5 GHz extended
networks.
For example, if your extender connects to the router’s 2.4 GHz WiFi band, your extender uses your
router’s 2.4 GHz WiFi settings for both its networks:
•Router 2.4 GHz WiFi network name. MyWiFiExample
•Router 5 GHz WiFi network name. MyWiFiExample-5G
•Extended 2.4 GHz WiFi network name. MyWiFiExample
•Extended 5 GHz WiFi network name. MyWiFiExample
If your e xtender connects to the router’s 5 GHz WiFi band, your e xtender uses y our router’s 5 GHz WiFi
settings for both its networks:
Get Started
12
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
•Router 2.4 GHz WiFi network name. MyWiFiExample
•Router 5 GHz WiFi network name. MyWiFiExample-5G
•Extended 2.4 GHz WiFi network name. MyWiFiExample-5G
•Extended 5 GHz WiFi network name. MyWiFiExample-5G
Since your router and extended networks share the same WiFi network name, only
one WiFi network name is broadcast.
Note
Connect With the NETGEAR Installation Assistant
You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router
network.To use the NETGEAR installation assistant, you must launch a web browser on your computer or
mobile device.
To use the NETGEAR installation assistant to connect the extender to your WiFi router:
1. On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and
connect to the extender network called NETGEAR_EXT.
2. Launch web browser.
3. Enter http://www.mywifiext.net.
The NETGEAR installation assistant displays.
4. Follow the prompts to connect your extender to your existing WiFi network.
5. Unplug the e xtender and mov e it to a new location about halfw a y between your router and the area with
a poor WiFi signal.
6. Use the Router Link LED to help you choose a spot where the e xtender-to-router connection is optimal.
7. If the Router Link LED doesn’t light blue or amber, plug the extender into an outlet closer to the router
and try again.
Keep moving the e xtender to outlets closer to the router until the Router Link LED lights blue or amber .
8. Reconnect your computer or mobile device to the new extender WiFi network.
Connect a Device to the Extender Network
After you complete the setup process, you can connect all your devices to the new extender network using
a WiFi, wired, or WPS connection.
Get Started
13
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Connect a Device to the Extender Network Using WiFi
If you enabled the One WiFi Name feature, your extender uses the the same WiFi network name and
password as your router.
To connect to the extender WiFi network:
1. On your WiFi-enabled computer or mobile device, open the WiFi connection manager that manages
your WiFi connections.
The WiFi connection manager scans for WiFi networks in your area.
2. Find and select your extender’s WiFi network name (SSID) and enter your extender’s WiFi password.
This is the SSID and password that you set up during the installation process. If you enabled the One
WiFi Name feature, use your router’s SSID and password.
Connect a Device to the Extender Network Using WPS
F or help with the WPS b utton on y our WPS-enab led device, chec k the instructions or online help that came
with that device. Some older equipment cannot use WPS.
To connect to the extender using a WPS connection:
1. Press the WPS/Power button on the extender for less than five seconds.
The WPS LED blinks blue.
2. Within two minutes, press the WPS button on your WPS-enabled device.
When the extender connects to your WPS-enabled device, the WPS LED lights solid blue.
Log In to the Extender After Installation
After installation, you can log in to the extender to view or change the extender’s settings.
To log in to the extender:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext. local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
Get Started
14
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Run Smart Setup Installation
You can use Smart Setup to change the extender settings.This is an easy way to connect the extender to
a different router or to change the extender WiFi network name (SSID) or WiFi password.
To run Smart Setup:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. Click the SMART SETUP button.
5. Follow the prompts.
Get Started
15
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
3
Extender Network Settings
This chapter covers the following topics:
•Enable or Disable One WiFi Name
•Enable or Disable Smart Connect
•View Connected Devices
•View WiFi Settings
•Change the WiFi Network Name
•Turn Off the SSID Broadcast to Create a Hidden Network
•Disable or Enable the WiFi Radios
•Change the WiFi Speed
•Use WPS to Add a Computer to the Extender’s WiFi Network
•Deny Access to a Computer or WiFi Device
•Set Up an Access Schedule
•Change the Extender’s Device Name
•Set Up the Extender to Use a Static IP Address
•Use the Extender With MAC Filtering or Access Control
16
Enable or Disable One WiFi Name
The One WiFi Name feature enables your extender to use the same WiFi network settings as your router.
To enable or disable the One WiFi Name feature:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. To enable the One WiFi name feature, select the Yes radio button.
If this is the first time you’re enabling the One WiFi Name feature, you must run the Smart Setup. Go
to the Status page and click the SMART SETUP button to run the Smart Setup.
7. To disable the One WiFi Name feature, select the No radio button.
If you disab le this f eature , you can set a ne w SSID and pass word f or the e xtender’s 2.4 GHz and 5 GHz
networks in the Network Name (SSID) and WiFi Password fields on this page.
8. Click the SAVE button.
Your settings are saved.
Enable or Disable Smart Connect
The Smart Connect feature allows your extender to use the same WiFi network name and password for its
2.4 GHz and 5 GHz networks.
Extender Network Settings
17
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
To enable or disable the Smart Connect feature:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. To enable the Smart Connect feature, select the Yes radio button.
For you to use this feature, the 2.4 GHz and 5 GHz networks must use the same
SSID and password.
Note
7. To disable the Smart Connect feature, select the No radio button.
If you disab le this f eature , you can set a ne w SSID and pass word f or the e xtender’s 2.4 GHz and 5 GHz
networks in the Network Name (SSID) and WiFi Password fields on this page.
8. Click the SAVE button.
Your settings are saved.
View Connected Devices
You can view a list of devices that are connected to the extender network.
Extender Network Settings
18
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
To view connected devices:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Connected Devices.
The Connected Devices (WPS) page displays.The devices connected to the extender displays on the
page.
View WiFi Settings
To view the WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
Extender Network Settings
19
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
Change the WiFi Network Name
To change the WiFi network name:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. In each Network Name (SSID) field, type a network name.
7. Click the SAVE button.
Your settings are saved.
Extender Network Settings
20
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Turn Off the SSID Broadcast to Create a Hidden Network
By def ault, the extender broadcasts its WiFi signal so that its WiFi network names (SSIDs) are easy for y ou
to find and connect to from your computer, tablet, or smartphone.You can turn off the SSID broadcast to
create a hidden WiFi network.To connect to a hidden network you must know its SSID and password and
manually enter them.
To turn off the SSID broadcast to create a hidden network:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. Clear the Broadcast the Network Name (SSID) check box.
7. Click the SAVE button.
Your settings are saved.
Disable or Enable the WiFi Radios
By def ault, the e xtender’s WiFi r adios broadcast signals in the 2.4 GHz and 5 GHz bands . If you disable the
WiFi radios, then no one can connect with WiFi to the extender.
To enable or disable the WiFi radios:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
Extender Network Settings
21
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. Select or clear the Enable 2.4 GHz WiFi check box.
7. Select or clear the Enable 5 GHz WiFi check box.
8. Click the SAVE button.
Your settings are saved.
Change the WiFi Speed
The 2.4 GHz network WiFi speed is set to a specific speed.You can change only the 5 GHz WiFi speed.
To change the WiFi speed:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
Extender Network Settings
22
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless.
The WiFi Settings page displays.
6. In the 5 GHz network WiFi Speed menu, select a speed.
7. Click the SAVE button.
Your settings are saved.
Use WPS to Add a Computer to the Extender’s WiFi
Network
WPS (WiFi Protected Setup) lets you connect a computer or WiFi device to the extender’s network without
entering the WiFi network passphrase or key. Instead, you use a WPS button or enter a PIN to connect.
If you use the push button method, the WiFi device that you are trying to connect must include a physical
button or a software button. If you use the PIN method, you must know the PIN of the WiFi device that you
are trying to connect.
WPS supports WPA and WPA2 WiFi security. If your extender network is open (no WiFi security is set),
connecting with WPS automatically sets WPA + WPA2 WiFi security on the e xtender network and generates
a random passphrase.You can view this passphrase on the WiFi Settings page (for more information, see
View WiFi Settings on page 19).
Use WPS With the Push Button Method
For you to use the push button method to connect a WiFi device to the extender’s WiFi network, the WiFi
device that you are trying to connect must include a physical WPS button or an onscreen WPS button that
you can click.
To use WPS to add a WPS-enabled device to the extender’s WiFi network:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
Extender Network Settings
23
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Do More > Connect Devices (WPS).
The Connected Devices (WPS) page displays.
6. Leave the Push Button (recommended) radio button selected.
7. Click the WIFI PROTECTED SETUP (WPS) button.
For two minutes, the extender attempts to add the computer or WiFi device to its WiFi network.
8. Within two minutes, go to the computer WiFi device and press or click its WPS button.
9. To verify that the WiFi de vice is connected to the extender’ s WiFi network, select Settings > Connected
Devices.
The WiFi device displays onscreen.
Use WPS With the PIN Method
To use the PIN method to connect a WiFi device to the extender’s WiFi network, you must know the PIN of
the WiFi device that you are trying to connect.
To add a computer or WiFi device to the extender’s WiFi network:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
Extender Network Settings
24
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Do More > Connect Devices (WPS).
The Connect Devices (WPS) page displays.
6. Select the PIN Number radio button.
The page adjusts.
7. Type the PIN of the WiFi device in the field.
8. Click the NEXT button.
For four minutes, the extender attempts to find the computer or WiFi device.
9. Within four minutes, go to the WiFi device and use its WPS software to join the WiFi network.
10. To verify that the WiFi de vice is connected to the extender’ s WiFi network, select Settings > Connected
Devices.
The WiFi device displays onscreen.
Deny Access to a Computer or WiFi Device
By default, access control is disabled so that it is easy for you to connect to the extender’s WiFi networks.
You can deny netw ork access to specific computers and WiFi de vices based on their MA C addresses. Each
network device is assigned a MAC address, which is a unique 12-character physical address, containing
the hexadecimal characters 0–9, a–f , or A–F only , and separated b y colons (for example, 00:09:AB:CD:EF:01).
Typically, the MA C address is on the label of the WiFi device . If y ou cannot access the label, you can displa y
the MAC address using the network configuration utilities of the computer.You might also find the MAC
addresses on the Connected Devices page (see View Connected Devices on page 18).
To use WiFi access control to deny access:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
Extender Network Settings
25
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Connected Devices.
The Connected Devices (WPS) page displays.
6. In the WiFi Devices section, select the Enable Access Control check box.
The WiFi devices table displays the names and MAC addresses of WiFi devices that are connected to
the extender.
7. Select the Deny check box for the device.
8. Click the SAVE button.
Your settings are saved and that device cannot connect to the extender’s WiFi network.
Set Up an Access Schedule
You can control access by all users during specific periods of the day.You can set up an access schedule
that prevents Internet access through the extender network based on the times that you set.
To set up an access schedule:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
Extender Network Settings
26
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
5. Select Do More > Access Schedule.
The Access Schedule page displays.
6. Select the Access Schedule On radio button.
The page adjusts.
7. In the Days menu and the Time menu, select the da y and time when you want to disab le Internet access.
8. Click the Add Time button to add the time that you specified to the Scheduled Times table.
9. Click the SAVE button.
Your settings are saved.
Change the Extender’s Device Name
The default device name is the extender's model number.
To change the extender’s device name:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless Settings.
The WiFi Settings page displays.
6. Scroll down and click the IP Address heading.
The page expands.
7. In the Device Name field, type a name.
8. Click the SAVE button.
Extender Network Settings
27
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Your settings are saved.
Set Up the Extender to Use a Static IP Address
The extender comes set up to use a dynamic IP address, which is the correct setting f or most home networks.
To set up the extender to use a static IP address:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Wireless Settings.
The WiFi Settings page displays.
6. Scroll down and click the IP Address heading.
The page expands.
By default, the Dynamically get IP Address from Router radio button is selected.
7. Select the Use Static IP Address radio button.
8. Complete the fields to specify the IP network IP addresses.
9. Click the SAVE button.
Your settings are saved.
Extender Network Settings
28
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Use the Extender With MAC Filtering or Access Control
When the WiFi device connects through the extender to your router, the MAC address of the WiFi device
that is shown on the router is tr anslated to another MAC address . If y our router’ s MA C filter , wireless access
control, or A CL is enabled, the WiFi device connects to the extender but cannot get an IP address from the
extender and cannot access the Internet.To allow the WiFi device to receive an IP address from the extender
and access the Internet, you must provide the translated MAC address to the router.
To add a translated MAC address to your router:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Connected Devices.
The Connected De vices section displays the MA C addresses and virtual MA C addresses for computers
and WiFi devices that are connected to the extender network.
6. On the router, add the extender’s virtual MAC address and all the virtual MAC addresses connected to
the extender network to your router’s MAC filter table.
7. Enable the router’s MAC filter, wireless access control, or ACL.
Extender Network Settings
29
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
4
Maintain and Monitor the Extender
This chapter covers the following topics:
•Change the Extender admin User Name and Password
•Turn Password Protection Off and On
•Recover a Forgotten User Name or Password
•Automatically Adjust for Daylight Saving Time
•Manually Set the Extender Clock
•Back Up and Manage the Extender Configuration
•Return the Extender to Its Factory Default Settings
•Update the Extender Firmware
•Restart the Extender Remotely
•Turn the Extender LEDs On or Off
30
Change the Extender admin User Name and Password
You can change the admin user name and password that you use to log in to the extender.
To add an extender user:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Password.
The Password Settings page displays.
6. To change the admin user name, enter a new email address in the New User Name field.
7. To change the admin password, enter a new password in the New Password field and the Verify
Password field.
8. Select questions and enter the answers.
9. Click the SAVE button.
Your settings are saved.
Turn Password Protection Off and On
We recommend that you leave password protection on to help keep your network secure.You can turn
password protection off and on.
Maintain and Monitor the Extender
31
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
To turn password protection off or on:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Password.
The Password Settings page displays.
6. Select the Password Off or Password On radio button.
7. Click the SAVE button.
Your settings are saved.
Recover a Forgotten User Name or Password
If you changed the password that you use to access the extender and you set up password recovery, you
can recover your password if you lose it.
To recover your password that you use to access the extender:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
Maintain and Monitor the Extender
32
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Click the Username & Password Help link.
A page displays requesting the answers to your security questions.
If you forgot the answers to your security questions, restore the extender’s factory settings and set up
your login credentials again. See Return the Extender to Its Factory Default Settings on page 37.
4. Enter the saved answers to your security questions.
5. Click the NEXT button.
Your admin user name address and password are displayed.
6. Click the BACK button.
A login page displays.
7. Log in to the extender.
Automatically Adjust for Daylight Saving Time
To set up the extender to automatically adjust for daylight saving time:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
Maintain and Monitor the Extender
33
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
The extender menu displays.
5. Select Do More > Access Schedule.
The Access Schedule page displays.
6. Select the Automatically adjust for daylight savings time check box.
7. Click the SAVE button.
Your settings are saved.
Manually Set the Extender Clock
If you turned on the access schedule, you can set the extender clock.The extender clock makes sure that
the WiFi access schedules are accurate.
To manually set the extender clock:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Do More > Access Schedule.
The Access Schedule page displays.
6. In the Extender Clock section, select the Manual radio button.
7. To specify the time, complete the fields or click the Sync Cloc k button to synchroniz e the e xtender time
to the time on the computer or mobile device that you are using.
8. Click the SAVE button.
Your settings are saved.
Maintain and Monitor the Extender
34
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Back Up and Manage the Extender Configuration
When the extender works correctly after initial setup, we recommend that you back up the extender
configuration settings. After you back up the settings, if you change the extender configuration settings but
are not content with the new settings , y ou can restore the extender configuration to the back ed-up settings .
Back Up the Configuration Settings
You can back up the configuration file of the extender.
To back up the extender configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Other.
The Other Settings page displays.
6. Click the BACKUP button.
Your browser extracts the configuration file from the extender.The backup file uses a .cfg extenstion.
7. If your browser is not set up to save downloaded files automatically, locate where you want to save the
file.
8. Click the OK button.
The extender configuration settings are backed up.
Maintain and Monitor the Extender
35
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Restore the Configuration Settings
You can restore the configuration settings of the extender to a previously saved configuration file.
To restore the extender configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Other.
The Other Settings page displays.
6. Click the BROWSE button.
7. Locate and select the previously saved backup file.
The backup file uses a .cfg extension.
CAUTION:
After you click the RESTORE button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender
until it finishes restarting.
8. Click the RESTORE button.
A confirmation pop-up window opens.
9. Confirm your decision.
The e xtender configuration is restored and the extender restarts.This process takes about one min ute .
Maintain and Monitor the Extender
36
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Return the Extender to Its Factory Default Settings
Under some circumstances (for example, if you lose track of the changes that you made to the extender
settings), you might want to erase the configuration and reset the extender to factory default settings.
To reset the extender to factory default settings, you can either use the Reset button on the back panel or
log in to the extender and reset it.
Use the Reset Button
CAUTION:
This process erases any settings that you configured in the extender.
To use the Reset button to return the extender to its factory default settings:
1. Insert a straightened paper clip into the hole of the Reset button and hold it for about seven seconds.
2. Release the button.
CAUTION:
Do not try to go online , turn off the extender, shut down the computer, or
do anything else to the extender until it finishes restarting!
The extender resets and restarts.This process takes about one minute.
Log In and Reset the Extender to Factory Settings
CAUTION:
This process erases any settings that you configured in the extender.
To log in to the extender and reset the extender’s factory settings:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
Maintain and Monitor the Extender
37
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Other.
The Other Settings page displays.
CAUTION:
After you click the RESET button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender
until it finishes restarting.
6. Click the RESET button.
A confirmation pop-up window opens.
7. Confirm your decision.
The extender returns to its factory settings and restarts.This process takes about one minute.
Update the Extender Firmware
You can log in to the extender and check to see if new firmware is available, or you can manually load a
specific firmware version to your extender.
Check for New Firmware and Update the Extender
Unless you changed the settings in the Firmware Update page previously, the extender is set up to check
for new firmware automatically at login.
To check manually for new firmware and, if available, update the firmware:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
Maintain and Monitor the Extender
38
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Firmware Update.
The Firmware Update page displays.
6. Click the CHECK ONLINE button.
7. If new firmware is available, follow the onscreen prompts to update the firmware.
You might need to unzip the firmware file.The firmware update process takes about
two minutes.
Note
Manually Upload Firmware to the Extender
If you want to upload a specific firmware version, follow these instructions.
To manually upload a firmware file to your extender:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
Maintain and Monitor the Extender
39
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Firmware Update.
The Firmware Update page displays.
6. Click the BROWSE button.
7. Locate and select the new firmware file.
The firmware file name ends with a .chk extension.
CAUTION:
After you click the UPLOAD button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender
until it finishes restarting.
8. Click the UPLOAD button.
The firmware update starts and the extender restarts.The firmware update process takes about two
minutes.
Restart the Extender Remotely
You can log in to the extender and restart it.When the extender restarts, all computers and WiFi devices
that are connected to its WiFi network are automatically disconnected.
To restart the extender remotely:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
Maintain and Monitor the Extender
40
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Settings > Other.
The Other Settings page displays.
6. Click the RESTART button and click the Yes button to confirm.
The extender restarts, which takes about two minutes.
Turn the Extender LEDs On or Off
You can turn the Router Link LED, 2.4 GHz Client Link LED, 5 GHz Client Link LED, and WPS LED on or
off. If you turn the LEDs off, the Power LED remains lit.
To turn the NETGEAR logo LED on or off:
1. Launch a web browser from a computer or mobile device that is connected to your extender network.
2. Log in to your extender:
•If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of
the browser.
•If you enabled the One WiFi Name feature, enter one of the following URLs:
-Windows-based computers. http://mywifiext
-Mac computers and iOS devices. http://mywifiext.local
-Android devices. http://<extender’s IP address> (for example, http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find the Extender’s IP
Address on page 46.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. If your browser displays the Menu icon , click it.
The extender menu displays.
5. Select Do More > LED On/Off.
The LED On/Off page displays.
Maintain and Monitor the Extender
41
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
6. To turn the LEDs on, select the ON radio button.
7. To turn the LEDs off, select the OFF radio button.
If you turn the LEDs off, the Power LED remains lit.
8. Click the SAVE button.
Your settings are saved.
Maintain and Monitor the Extender
42
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
FAQs
This section provides answers for difficulties you might experience with the extender.
The web browser setup keeps asking me for my network password (passphrase) or security key,
and I am sure that I entered the correct password.What can I do?
The extender is probably placed at the borderline of the range covered by the router or access point.To
improve your signal strength, move your extender closer to your router and make sure that the Router Link
LED lights solid blue or amber.
The LED lights as follows:
•Solid blue. Best connection
•Solid amber. Good connection
•Solid red. Poor connection
•Off. No connection
If you are using WEP security, make sure that you are typing the network password in the correct field.
My router security is WEP, and I entered the wrong password or security key on the extender. I
cannot access the extender anymore.What can I do?
The e xtender cannot chec k to see if the WEP pass w ord is correct. If you entered the wrong pass w ord, y our
WiFi-enabled computer or mobile device is not able to get the IP address from the e xtender.You must reset
the extender to its factory default settings to get the IP address back.
I am connected to NETGEAR_EXT and launched a browser and I can’t I see the web browser setup
guide.What can I do?
Try these troubleshooting steps:
•Make sure that your computer is set up to use DHCP (most are).
•Make sure that the 2.4 GHz or 5 GHz Client Link LED is white and that y ou are using a valid IP address .
•Relaunch the web browser and enter www.mywifiext.net in the address field. Enter your admin user
name and password and click the LOG IN button.
I forgot my admin user name address and password.What can I do?
On the login window, click the Username & Password Help link to answer the security questions that you
set up during the initial setup. For more information, see Recover a Forgotten User Name or Password on
page 32.
To restore factory settings:
1. Use a sharp object such as a pen or paper clip to press and hold the Reset button on the extender for
seven seconds until the Power LED lights amber.
2. Release the Reset button and wait for the extender to reboot.
The extender resets and returns to the factory default settings.
FAQs and Troubleshooting
44
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Cannot Connect to the Extender
If you cannot connect to the extender, determine what prevents you from connecting:
•If you cannot access www.mywifiext.net, see Cannot Access mywifiext.net on page 45 for more
information.
•If you forgot your user name or password, click the Username & Password Help link. For more
information, see FAQs on page 44.
•If your browser displays an error page, include http:// in the address field of your browser by typing
http://www.mywifiext.net.
•If you already set up the extender but can no longer connect to it over WiFi, check to see if the Client
Link LED is off.
Cannot Join a WiFi Network and Receive an Error Message
To join a WiFi network, you must know its network name (also called the SSID) so that you can select it. If
the network is secure, you must know the passphrase or k ey. If the extender does not connect to the network
that you select, the cause might be one of the following:
•It is possible that you typed the network name, passphrase, or key incorrectly. Use Smart Setup (see
Run Smart Setup Installation on page 15) to select a WiFi network and retype the passphrase or key.
The passphrase or k ey is case-sensitive . For example, PASSWORD25 is not the same as Pass w ord25
or password25.
•If the e xtender cannot detect y our WiFi netw ork, check to see if y our WiFi network is still working. Make
sure that the WiFi router is turned on. If possible, move the extender closer to the WiFi router.
•If the extender Router Link LED is red, the WiFi connection between the WiFi router and the extender
is poor.You can establish the best connection with a clear line of sight between the extender and the
WiFi router. Make sure that no physical obstacles exist between the extender and the WiFi router, and
try to move the extender closer to the WiFi router.
If you use Smart Setup, and the extender does not connect to the WiFi router, does not connect to the
Internet, or cannot get an IP address from the WiFi router, Smart Setup displays a message to notify you
that the extender is not configured.
To run Smart Setup again, click the YES button.To manually configure the extender, click the NO,
CONFIGURE MANUALLY button.
Cannot Access mywifiext.net
When you try to access www.mywifiext.net to set up your extender, you might receive an error message
that says you are not connected to the e xtender's WiFi network.This website is not a regular Internet website.
It is a local web address used to log in to the extender web browser interface and view the extender’s
settings.
Your computer or mobile de vice must be connected to y our extender network to access www.mywifiext.net.
Try these troubleshooting tips to connect to www.mywifiext.net:
FAQs and Troubleshooting
45
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
•If you’re trying to access www.mywifiext.net for the first time to set up your extender, see Connect With
the NETGEAR Installation Assistant on page 13 and follow the instructions.
•After you connect y our computer or mobile device to the e xtender network, make sure that the extender’ s
2.4 GHz or 5 GHz Client Link LED is solid blue.
If the 2.4 GHz or 5 GHz Client Link LED is not lit, open your computer’ s or mobile de vice’s WiFi connection
manager and make sure that your device is still connected to the extender network.
•Launch a web browser and enter the extender’s default IP address, which is 192.168.1.250.
If this IP address does not work, it is possible that your extender’s IP address changed.You can log in
to your router to view your extender’s IP address. For more information, see Find the Extender’s IP
Address on page 46.
•If your e xtender and router use the same WiFi network name (SSID), enter http<e xtender’ s IP address>
(for example, http://192.168.1.3).
F or more inf ormation about how to find y our e xtender’s IP address, see Find the Extender’ s IP Address
on page ?.
•Clear your web browser’s cache and browsing history and try again.
For more information, see the help content for your web browser.
•Try using another web browser.
•Assign a static IP address to your computer.
Before you change any network settings, note your current default gateway (Windows) or router (Mac)
address. Use the IP address 192.168.1.249 and the subnet mask 255.255.255.0.
For more information, see your computer’s documentation.
Find the Extender’s IP Address
If your e xtender and router use the same WiFi netw ork name (SSID) and you want to log in to y our e xtender
using an Android device, you must use the extender’s IP address.
You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the
following procedure to find the e xtender’s IP address. If you do not own a NETGEAR router , see your router's
documentation.
The following instructions might not apply to your NETGEAR router. For more
information, see your NETGEAR router’s user manual.
Note
To log in to your extender and find your extender’s IP address:
1. Launch a web browser from a computer or mobile device that is connected to the router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
FAQs and Troubleshooting
46
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
A list of devices connected to your router displays.
5. Find your extender in the list and note your extender’s IP address.
FAQs and Troubleshooting
47
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Factory Default Settings
To reset the extender to f actory default settings , y ou can use the Reset b utton on the side panel or you can
log in and click the onscreen RESET button. For more information, see Return the Extender to Its Factory
Default Settings on page 37.
The following table shows the factory default settings.
Table 2. Factory default settings
Default SettingsFeature
EnabledSmart Setup
EnabledWiFi communication
NETGEAR_EXTWiFi network name (SSID)
DisabledSecurity
Auto1
Transmission speed
Varies by regionCountry/region
802.11a/b/g/n/acOperating mode
54 Mbps/173 Mbps/400 MbpsData rate in the 2.4 GHz band
Disabled by default
(When enabled the data rate is 54 Mbps/173 Mbps/400
Mbps/866 Mbps)
Data rate in the 5 GHz 1 band
Disabled by default
(When enabled the data rate is 54 Mbps/347 Mbps/800
Mbps/1733 Mbps)
Data rate in the 5 GHz 2 band
Server and client are enabledDHCP
1Maximum WiFi signal rate (IEEE Standard 802.11). Actual throughput can vary. Network conditions and environmental
factors, including volume of network traffic, building materials and construction, and network overhead lower actual data
throughput rate.
Supplemental Information
49
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender
Technical and Environmental Specifications
The following table shows the technical and environmental specifications.
Table 3.Technical specifications
Technical Specifications
Data and routing protocols:TCP/IP, DHCP server and client, DNS relayNetwork protocol and
standards compatibility
•Dimensions: 83.8 x 76.2 x 161 cm (3.3 x 3.0 x 6.34 in.)
•Weight: 306 g (0.67 lb)
Physical specifications
•Operating temperature: 32° to 104°F (0° to 40°C)
•Operating humidity: 90% maximum relative humidity, noncondensing
Environmental
802.11ac/n/a/g/b and 802.11kInterface
Supplemental Information
50
Nighthawk X4S AC2200 Tri-Band WiFi Range Extender