Table of Contents
- Contents
- 1. Hardware Overview of the Router
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify an IPv6 Internet Connection
- IPv6 Internet Connections and IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPv6 Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass-Through Internet Connection
- Set Up a Fixed IPv6 Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Manage the MTU Size
- 4. Control Access to the Internet
- 5. Manage the Basic WiFi Network Settings
- 6. Manage the WAN and LAN Network Settings
- View or Change WAN Settings
- Set Up a Default DMZ Server
- Manage IGMP Proxying
- Manage VPN Pass-Through
- Manage NAT Filtering
- Manage the SIP Application-Level Gateway
- Manage the LAN IP Address Settings
- Manage the Router Information Protocol Settings
- Manage the DHCP Server Address Pool
- Manage Reserved LAN IP Addresses
- Disable the Built-In DHCP Server
- Change the Router’s Device Name
- Set Up and Manage Custom Static Routes
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Improve Network Connections With Universal Plug-N-Play
- 7. Manage the Router
- Update the Firmware of the Router
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- Manage the Configuration File of the Router
- Return the Router to Its Factory Default Settings
- View the Status and Statistics of the Router
- Manage the Activity Log
- View Devices Currently on the Network
- 8. Manage the Advanced WiFi Features
- 9. Manage Port Forwarding and Port Triggering
- 10. Troubleshooting
- A. Supplemental Information
NETGEAR R6020-100PES User Manual
Displayed below is the user manual for R6020-100PES by NETGEAR which is a product in the Wireless Routers category. This manual has pages.
Related Manuals
User Manual
AC750 WiFi Router
Model R6020
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2019
San Jose, CA 95134, USA202-11750-05
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support/ to register your product, get help,
access the latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/. See the regulatory compliance document
before connecting the power supply.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
AC750 WiFi Router Model R6020
Contents
Chapter 1 Hardware Overview of the Router
Unpack Your Router.............................................................................9
LED Descriptions................................................................................10
Ports, Buttons, and Connectors on the Back Panel........................10
Router Label........................................................................................12
Position the Router.............................................................................12
Cable Your Router..............................................................................13
Chapter 2 Connect to the Network and Access the Router
Connect to the Router........................................................................16
Connect to the Router Through an Ethernet Cable..................16
Join the WiFi Network of the Router...........................................16
Manual Method.........................................................................16
Wi-Fi Protected Setup Method................................................17
Types of Logins..............................................................................18
Use a Web Browser to Access the Router.......................................18
Automatic Internet Setup..............................................................18
Log In to the Router.......................................................................20
Change the Language.......................................................................20
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................22
Manually Set Up the Internet Connection.......................................22
Specify an Internet Connection Without a Login.......................22
Specify an Internet Connection That Uses a Login and PPPoE
Service.............................................................................................24
Specify an Internet Connection That Uses a Login and PPTP
Service.............................................................................................26
Specify an Internet Connection That Uses a Login and L2TP
Service.............................................................................................27
Specify an IPv6 Internet Connection................................................29
IPv6 Internet Connections and IPv6 Addresses.........................29
Use Auto Detect for an IPv6 Internet Connection......................30
Use Auto Config for an IPv6 Internet Connection.....................31
Set Up an IPv6 6to4 Tunnel Internet Connection......................33
Set Up an IPv6 Pass-Through Internet Connection...................34
3
Set Up a Fixed IPv6 Internet Connection....................................35
Set Up an IPv6 DHCP Internet Connection.................................36
Set Up an IPv6 PPPoE Internet Connection................................37
Manage the MTU Size........................................................................39
MTU Concepts................................................................................39
Change the MTU Size....................................................................40
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....43
Manage network access control lists...............................................44
Use Keywords to Block Internet Sites...............................................45
Set Up Blocking..............................................................................45
Remove a Keyword or Domain From the Blocked List.............46
Remove All Keywords and Domains From the Blocked List....47
Specify a Trusted Computer.........................................................47
Set Up a Schedule for Keyword Blocking and Outbound Firewall
Rules.....................................................................................................48
Chapter 5 Manage the Basic WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main
Network................................................................................................51
View or Change the Basic WiFi Settings and WiFi Security
Settings............................................................................................51
Configure WEP Legacy WiFi Security..........................................57
Configure WPA/WPA2 Enterprise WiFi Security.......................59
Use WPS to Add a Device to the WiFi Network..............................61
Use WPS With the Push Button Method.....................................61
Use WPS With the PIN Method....................................................62
Manage the Basic WiFi Settings and WiFi Security of the Guest
Network................................................................................................63
Enable or Disable the WiFi Radios...................................................67
Chapter 6 Manage the WAN and LAN Network Settings
View or Change WAN Settings.........................................................69
Set Up a Default DMZ Server............................................................70
Manage IGMP Proxying.....................................................................71
Manage VPN Pass-Through...............................................................71
Manage NAT Filtering........................................................................72
Manage the SIP Application-Level Gateway...................................73
Manage the LAN IP Address Settings..............................................74
Manage the Router Information Protocol Settings.........................75
Manage the DHCP Server Address Pool.........................................76
Manage Reserved LAN IP Addresses...............................................77
Reserve a LAN IP Address.............................................................77
4
AC750 WiFi Router Model R6020
Change a Reserved IP Address....................................................78
Remove a Reserved IP Address Entry.........................................78
Disable the Built-In DHCP Server.....................................................79
Change the Router’s Device Name..................................................80
Set Up and Manage Custom Static Routes......................................81
Set Up a Static Route.....................................................................81
Change a Static Route...................................................................83
Remove a Static Route...................................................................83
Set Up a Bridge for a Port Group or VLAN Tag Group..................84
Set Up a Bridge for a Port Group.................................................84
Set Up a Bridge for a VLAN Tag Group......................................85
Improve Network Connections With Universal Plug-N-Play.........87
Chapter 7 Manage the Router
Update the Firmware of the Router..................................................90
Check for New Firmware and Update the Router......................90
Manually Upload New Firmware and Update the Router.........91
Change the admin Password............................................................92
Set Up Password Recovery................................................................93
Recover the admin Password............................................................94
Manage the Configuration File of the Router.................................94
Back Up the Settings......................................................................94
Restore the Settings.......................................................................95
Return the Router to Its Factory Default Settings...........................96
Use the Reset Button.....................................................................96
Erase the Settings..........................................................................97
View the Status and Statistics of the Router....................................98
View Information About the Router and the Internet and WiFi
Settings............................................................................................98
Display Internet Port Statistics......................................................99
Check the Internet Connection Status......................................100
Manage the Activity Log..................................................................101
View, Email, or Clear the Logs...................................................101
Specify Which Activities Are Logged........................................102
View Devices Currently on the Network........................................102
Chapter 8 Manage the Advanced WiFi Features
Set Up a WiFi Schedule...................................................................105
Manage the WPS Settings...............................................................106
Manage Advanced WiFi Settings...................................................107
Use the Router as a WiFi Access Point Only.................................108
5
AC750 WiFi Router Model R6020
Chapter 9 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and
Applications......................................................................................111
Forward Incoming Traffic for a Default Service or Application.111
Add a Port Forwarding Rule With a Custom Service or
Application...................................................................................112
Change a Port Forwarding Rule.................................................113
Remove a Port Forwarding Rule................................................114
Application Example: Make a Local Web Server Public.........115
How the Router Implements the Port Forwarding Rule..........115
Manage Port Triggering for Services and Applications..............116
Add a Port Triggering Rule.........................................................116
Change a Port Triggering Rule..................................................118
Remove a Port Triggering Rule..................................................118
Specify the Time-Out for Port Triggering.................................119
Disable Port Triggering...............................................................120
Application Example: Port Triggering for Internet Relay Chat.120
Chapter 10 Troubleshooting
Reboot the Router From Its Web Interface...................................123
Quick Tips..........................................................................................123
Sequence to Restart Your Network...........................................123
Check Ethernet Cable Connections..........................................124
WiFi Settings.................................................................................124
Network Settings..........................................................................124
Troubleshoot With the LEDs...........................................................124
Standard LED Behavior When the Router Is Powered On......124
Power LED Is Off or Blinking......................................................125
Power LED Stays Amber.............................................................125
Internet or Ethernet LEDs Are Off..............................................125
WiFi LED Is Off.............................................................................126
You Cannot Log In to the Router....................................................126
You Cannot Access the Internet.....................................................127
Check the WAN IP Address........................................................127
Troubleshoot PPPoE....................................................................128
Troubleshoot Internet Browsing................................................129
Changes Are Not Saved..................................................................130
Troubleshoot WiFi Connectivity.....................................................130
Troubleshoot Your Network Using the Ping Utility......................131
Test the LAN Path to Your Router..............................................131
Test the Path From Your Computer to a Remote Device.......132
6
AC750 WiFi Router Model R6020
1
Hardware Overview of the Router
This chapter contains the following sections:
• Unpack Your Router
• LED Descriptions
• Ports, Buttons, and Connectors on the Back Panel
• Router Label
• Position the Router
• Cable Your Router
For more information about the topics that are covered in this manual, visit the support
website at netgear.com/support.
Firmware updates with new features and bug fixes are made available from time to time
at downloadcenter.netgear.com. You can check for and download new firmware
manually. If the features or behavior of your product does not match what is described
in this guide, you might need to update your firmware.
In this manual, the terms wireless and WiFi are interchangeable.
8
Unpack Your Router
The box contains the following items.
Figure 1. Package contents
Table 1. Legend
Router1.
Ethernet cable2.
Power adapter3.
In some regions, a CD is included in the package.
User Manual9Hardware Overview of the
Router
AC750 WiFi Router Model R6020
LED Descriptions
The following table describes the LEDs on the router.
Table 2. LED descriptions
DescriptionLED
Solid green. The power is on, and the router is ready.
Blinking green. A firmware update is in progress.
Off. Power is not supplied to the router.
Power LED
Solid green. The wireless radio is operating.
Off. The wireless radio is off.
WiFi LED
Solid green. The Internet connection is ready.
Off. No Ethernet cable is connected between the router and the modem.
Internet LED
Solid green. A powered-on device is connected to the Ethernet port.
Off. No device is connected to this Ethernet port.
Ethernet ports 1–4
LED
Ports, Buttons, and Connectors on the Back
Panel
The back panel of the router provides ports, buttons, and a DC power connector.
User Manual10Hardware Overview of the
Router
AC750 WiFi Router Model R6020
Figure 2. Router back panel
In addition to the two antennas, the back panel contains the following components:
•Reset/WPS button. This button can be used to reboot and reset the router and
connect WPS-enabled devices to the router depending on how long the button is
pressed:
-Reboot the router. Press the button for less than 5 seconds to reboot the router.
-Connect WPS-enabled devices. Press the button for about 5 to 10 seconds until
the WiFi LED blinks amber.
-Reset the router to its factory default settings. Press the button for more than
10 seconds until all the LEDs blink green.
•Ethernet LAN ports. Use the four Fast Ethernet RJ-45 LAN ports to connect the
router to LAN devices.
•Internet WAN port. Use the blue Fast Ethernet RJ-45 WAN port to connect the
router to a modem.
•Power On/Off button. Press the Power On/Off button to provide power to the
router.
Note: Depending on your region, your router might not have a Power On/Off
button.
•DC power connector. Connect the power adapter that came in the product package
to the DC power connector.
User Manual11Hardware Overview of the
Router
AC750 WiFi Router Model R6020
Router Label
The router label on the bottom panel of the router lists the login information, WiFi
network name (SSID) and password (network key), serial number, and MAC address of
the router.
Figure 3. Router label
Position the Router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of the router. For example, the
thickness and number of walls the WiFi signal passes through can limit the range.
Additionally, other WiFi access points in and around your home might affect your router’s
signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other
device that emits a WiFi signal for network access.
Position the router according to the following guidelines:
•Place the router near the center of the area where your computers and other devices
operate and within line of sight to your WiFi devices.
•Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired computers.
•Place the router in an elevated location, minimizing the number walls and ceilings
between the router and your other devices.
•Place the router away from electrical devices such as these:
-Ceiling fans
- Home security systems
- Microwaves
User Manual12Hardware Overview of the
Router
AC750 WiFi Router Model R6020
- Computers
-Base of a cordless phone
- 2.4 GHz cordless phone
- 5 GHz cordless phone
•Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
If you are using adjacent access points, use different radio frequency channels to reduce
interference.
Cable Your Router
The following image shows how to cable your router:
Figure 4. Router cabling
User Manual13Hardware Overview of the
Router
AC750 WiFi Router Model R6020
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
3. Connect your modem to the Internet port of your router with the blue Ethernet cable
that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. If the Power LED does not light, press the Power On/Off button on the back panel
of the router.
User Manual14Hardware Overview of the
Router
AC750 WiFi Router Model R6020
2
Connect to the Network and Access
the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter describes the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the Router
• Use a Web Browser to Access the Router
• Change the Language
15
Connect to the Router
During and after installation, you can connect to the router’s network through a wired
or WiFi connection. If you set up your computer to use a static IP address, change the
settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the Router Through an Ethernet Cable
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Join the WiFi Network of the Router
Choose either the manual or the WPS method to add a WiFi device such as a
WiFi-enabled computer, an iPhone, an iPad, another mobile device, or a gaming device
to the WiFi network of the router.
Manual Method On the WiFi device that you want to connect to the router, you can
use the software application that manages your WiFi connections.
To connect a device manually to the WiFi network of the router:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On the WiFi device that you want to connect to your router, open the software
application that manages your WiFi connections.
This software scans for all WiFi networks in your area.
3. Look for the router’s network and select it.
User Manual16Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
If you did not change the name of the network during the setup process, look for
the default WiFi network name (SSID) and select it. The default SSID is on the router
label.
4. Enter the router WiFi password.
The default WiFi password (also referred to as the network key or passphrase) is also
on the router label.
5. Click the Connect button.
The device connects to the WiFi network of the router.
Wi-Fi Protected Setup Method Wi-Fi Protected Setup (WPS) is a standard for
easily adding computers and other devices to a home network while maintaining security.
To use WPS (Push 'N' Connect), make sure that all WiFi devices to be connected to the
network are Wi-Fi certified and support WPS. During the connection process, the client
gets the security settings from the router so that every device in the network supports
the same security settings.
To use WPS to connect a computer or mobile device to the WiFi network of the
router:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or mobile device.
3. Press the Reset/WPS button of the router for about 5 to 10 seconds until the WiFi
LED blinks amber.
4. Within two minutes, press the WPS button on your computer or mobile device, or
follow the WPS instructions that came with the device.
The WPS process automatically sets up the device with the network password and
connects the device to the WiFi network of the router.
For more information, see Use WPS to Add a Device to the WiFi Network on page
61.
User Manual17Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
Types of Logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Several types of logins are associated with the router:
•ISP login. The login that your ISP gave you logs you in to your Internet service. Your
service provider gave you this login information in a letter or some other way. If you
cannot find this login information, contact your service provider.
•WiFi network key or password. Your router is preset with a unique WiFi network
name (SSID) and password for WiFi access. This information is on the router label.
•Router login. This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network are using
the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:
•The ISP configuration information for your DSL account
•ISP login name and password
•Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
Using the installation assistant, basic setup takes about 15 minutes to complete.
User Manual18Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
To automatically set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The browser goes to http://www.routerlogin.net and the NETGEAR installation
assistant displays.
4. If the browser does not display the NETGEAR installation assistant, enter
http://www.routerlogin.net in the address field.
5. Follow the onscreen instructions.
The router connects to the Internet.
6. If the browser does not display the installation assistant page, do the following:
•Make sure that the computer is connected to one of the four LAN Ethernet ports
or over WiFi to the router.
•Make sure that the router is receiving power and that its Power LED is lit.
•Close and reopen the browser or clear the browser cache.
•Browse to http://www.routerlogin.net.
•If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
7. If the router does not connect to the Internet, do the following:
a. Review your settings.
Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information.
c. Read You Cannot Access the Internet on page 127.
If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
User Manual19Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
Log In to the Router
When you first connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
Note: You can also enter http://www.routerlogin.com or http://192.168.1.1.
The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
Change the Language
By default, the language is set as Auto. You can change the language.
To change the language:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
User Manual20Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
the NETGEAR installation assistant to detect the Internet connection when you first
access the router with a web browser. You can also customize or specify your Internet
settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
• Specify an IPv6 Internet Connection
• Manage the MTU Size
21
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up
your router. The Setup Wizard is not the same as the installation assistant pages that
displays the first time you connect to your router to set it up.
To use the Setup Wizard:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see
Manually Set Up the Internet Connection on page 22).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
You can manually specify the connection settings for an Internet service for which you
do not need to log in.
Use the information that your ISP gave you to connect to your Internet service. If you
cannot find this information, contact your ISP. Entering incorrect information might
prevent the router from connecting to the Internet.
User Manual22Specify Your Internet Settings
AC750 WiFi Router Model R6020
To specify the connection settings for an Internet service for which you do not need
to log in:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Leave the Does your Internet connection require a login? No radio button selected.
6. If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
User Manual23Specify Your Internet Settings
AC750 WiFi Router Model R6020
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
Specify an Internet Connection That Uses a Login and
PPPoE Service
You can manually specify the connection settings for a PPPoE Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for a PPPoE Internet service for which you must
log in:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation
method.
The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
User Manual24Specify Your Internet Settings
AC750 WiFi Router Model R6020
8. In the Password field, type the password that you use to log in to your Internet
service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On,Dial on Demand,orManually
Connect.
11. To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access
the Internet on page 127.
User Manual25Specify Your Internet Settings
AC750 WiFi Router Model R6020
Specify an Internet Connection That Uses a Login and PPTP
Service
You can manually specify the connection settings for a PPTP Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for a PPTP Internet service for which you must
log in:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPTP as the encapsulation method.
The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On,Dial on Demand,orManually
Connect.
10. To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
User Manual26Specify Your Internet Settings
AC750 WiFi Router Model R6020
11. If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address,Subnet Mask,Server Address,Gateway IP Address, and
Connection ID/Name fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank.
12. Select a Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
Specify an Internet Connection That Uses a Login and L2TP
Service
You can manually specify the connection settings for an L2TP Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for an L2TP Internet service for which you must
log in:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
User Manual27Specify Your Internet Settings
AC750 WiFi Router Model R6020
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select L2TP as the encapsulation method.
The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On,Dial on Demand,orManually
Connect.
10. To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
11. If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address,IP Subnet Mask,Server Address, and Gateway IP Address
fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank.
12. Select a Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
User Manual28Specify Your Internet Settings
AC750 WiFi Router Model R6020
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
Specify an IPv6 Internet Connection
The router supports many different types of IPv6 Internet connections for which you can
specify the settings manually.
IPv6 Internet Connections and IPv6 Addresses
The router can support an IPv6 Internet connection through the following connection
types:
•Auto Detect. For information, see Use Auto Detect for an IPv6 Internet Connection
on page 30.
•Auto Config. For information, see Use Auto Config for an IPv6 Internet Connection
on page 31.
•6to4 tunnel. For information, see Set Up an IPv6 6to4 Tunnel Internet Connection
on page 33.
•Pass-through. For information, see Set Up an IPv6 Pass-Through Internet Connection
on page 34.
•Fixed. For information, see Set Up a Fixed IPv6 Internet Connection on page 35.
•DHCP. For information, see Set Up an IPv6 DHCP Internet Connection on page 36.
•PPPoE. For information, see Set Up an IPv6 PPPoE Internet Connection on page 37.
Which connection type you must use depends on your IPv6 ISP. Follow the directions
that your IPv6 ISP gave you.
•If your ISP did not provide details, use the 6to4 tunnel connection type (see Set Up
an IPv6 6to4 Tunnel Internet Connection on page 33).
•If you are not sure what type of IPv6 connection the router uses, use the Auto Detect
connection type, which lets the router detect the IPv6 type that is in use (see Use
Auto Detect for an IPv6 Internet Connection on page 30).
User Manual29Specify Your Internet Settings
AC750 WiFi Router Model R6020
•If your Internet connection does not use pass-through, a fixed IP address, DHCP, or
PPPoE but is IPv6, use the Auto Config connection type, which lets the router
autoconfigure its IPv6 connection (see Use Auto Config for an IPv6 Internet
Connection on page 31).
When you enable IPv6 and select any connection type other than IPv6 pass-through,
the router starts the stateful packet inspection (SPI) firewall function on the WAN interface.
The router creates connection records and checks every inbound IPv6 packet. If the
inbound packet is not destined to the router itself and the router does not expect to
receive such a packet, or the packet is not in the connection record, the router blocks
this packet. This function works in two modes: In secured mode, the router inspects
both TCP and UDP packets. In open mode, the router inspects UDP packets only.
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
•More than eight groups of hexadecimal quartets
•More than four hexadecimal characters in a quartet
•More than two colons in a row
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•Connection Type. This field indicates the connection type that is detected.
User Manual30Specify Your Internet Settings
AC750 WiFi Router Model R6020
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
7. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
8. Click the Apply button.
Your settings are saved.
Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autoconfiguration:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
User Manual31Specify Your Internet Settings
AC750 WiFi Router Model R6020
5. From the Internet Connection Type menu, select Auto Config.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
User Manual32Specify Your Internet Settings
AC750 WiFi Router Model R6020
11. Click the Apply button.
Your settings are saved.
Set Up an IPv6 6to4 Tunnel Internet Connection
The remote relay router is the device to which your router creates a 6to4 tunnel. Make
sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel
settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The IPv6 page displays.
The router automatically detects the information in the Router’s IPv6 Address on
LAN field. This field shows the IPv6 address that is acquired for the router’s LAN
interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the
field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
• Auto. Your router uses any remote relay router that is available on the Internet.
This is the default setting.
•Static IP Address. Enter the static IPv4 address of the remote relay router. Your
IPv6 ISP usually provides this address.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
User Manual33Specify Your Internet Settings
AC750 WiFi Router Model R6020
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Pass-Through Internet Connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set up an IPv6 pass-through Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
User Manual34Specify Your Internet Settings
AC750 WiFi Router Model R6020
6. Click the Apply button.
Your settings are saved.
Set Up a Fixed IPv6 Internet Connection
To set up a fixed IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The IPv6 page displays.
6. Configure the fixed IPv6 addresses for the WAN connection:
•IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router
WAN interface.
•Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the
router’s WAN interface.
•Primary DNS Server. The primary DNS server that resolves IPv6 domain name
records for the router.
•Secondary DNS Server. The secondary DNS server that resolves IPv6 domain
name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers that
are configured for the IPv4 Internet connection on the Internet Setup page. (See
Manually Set Up the Internet Connection on page 22.)
7. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
User Manual35Specify Your Internet Settings
AC750 WiFi Router Model R6020
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix
length of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Click the Apply button.
Your settings are saved.
Set Up an IPv6 DHCP Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
User Manual36Specify Your Internet Settings
AC750 WiFi Router Model R6020
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
11. Click the Apply button.
Your settings are saved.
Set Up an IPv6 PPPoE Internet Connection
To set up a PPPoE IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
User Manual37Specify Your Internet Settings
AC750 WiFi Router Model R6020
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main
mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like
Mindspring, Earthlink, and T-DSL) require that you use your full email address when
you log in. If your ISP requires your full email address, type it in this field.
7. In the Password field, enter the password for the ISP connection.
8. In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
Note: The default setting of the Connection Mode menu is Always On to provide
a steady IPv6 connection. The router never terminates the connection. If the
connection is terminated, for example, when the modem is turned off, the router
attempts to reestablish the connection immediately after the PPPoE connection
becomes available again.
9. Select an IPv6 Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
User Manual38Specify Your Internet Settings
AC750 WiFi Router Model R6020
•Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select an IP Address assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
11. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
12. Click the Apply button.
Your settings are saved.
Manage the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device
transmits.
MTU Concepts
When one network device communicates across the Internet with another, the data
packets travel through many devices along the way. If a device in the data path uses a
lower maximum transmission unit (MTU) setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another.
Leave the MTU unchanged unless one of these situations occurs:
•You experience problems connecting to your ISP or other Internet service, and the
technical support of either the ISP or NETGEAR recommends changing the MTU
setting. These web-based applications might require an MTU change:
-A secure website that does not open or displays only part of a web page
- Yahoo email
User Manual39Specify Your Internet Settings
AC750 WiFi Router Model R6020
•You use VPN and experience severe performance problems.
•You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If
you are willing to experiment, you can gradually reduce the MTU from the maximum
value of 1500 until the problem goes away. The following table describes common MTU
sizes and applications.
Table 3. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size. This setting is typical for
connections that do not use PPPoE or VPN and is the default value
for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPPoA environments.1458
Used in PPTP environments or with VPN.1436
Change the MTU Size
WARNING: An incorrect MTU setting can cause Internet communication problems.
For example, you might not be able to access certain websites, frames within websites,
secure login pages, or FTP or POP servers. Change the MTU only if you are sure that it
is necessary for your ISP connection.
To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
User Manual40Specify Your Internet Settings
AC750 WiFi Router Model R6020
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 64 to 1500.
The normal maximum transmit unit (MTU) value for most Ethernet networks is 1500
bytes, 1492 bytes for PPPoE connections, or 1436 for PPTP connections.
6. Click the Apply button.
Your settings are saved.
User Manual41Specify Your Internet Settings
AC750 WiFi Router Model R6020
4
Control Access to the Internet
The router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.
This chapter includes the following sections:
• Enable access control to allow or block access to the Internet
• Manage network access control lists
• Use Keywords to Block Internet Sites
• Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules
42
Enable access control to allow or block
access to the Internet
You can use access control to block or allow access to the Internet through your router.
To set up access control:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the
Allow and Block buttons. When this check box is cleared, all devices are allowed
to connect, even if a device is in the blocked list.
6. Select an access rule:
• Allow all new devices to connect. With this setting, a new device can access
your network. You don’t need to enter the its MAC address. This is the default
setting. We recommend that you leave this radio button selected.
•Block all new devices from connecting. With this setting, a new device cannot
access your router’s Internet connection, but can still access your router’s local
network. Before a device accesses your router’s Internet connection, you must
enter its MAC address for an Ethernet connection and its MAC address for a WiFi
connection in the allowed list.
The access rule does not affect previously blocked or allowed devices. It applies
only to devices joining your network in the future after you apply these settings.
7. To view allowed or blocked devices that are not connected, click one of the following
links:
•View list of allowed devices not currently connected to the network
•View list of blocked devices not currently connected to the network
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The list displays.
8. To allow the WiFi-enabled computer or mobile device you’re currently using to
continue to access the Internet, select the check box next to your computer or device,
and click the Allow button.
9. Click the Apply button.
Your settings are saved.
Manage network access control lists
You can manage network access control lists (ACLs) that block or allow access to the
Internet through your router.
To manage devices that are allowed or blocked:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control radio button.
6. Click the View list of allowed devices not currently connected to the network
link.
The list displays.
7. Select the check box for a device.
8. Use the Add button, Edit button, and Remove from the list button as needed.
9. Click the Apply button.
Your settings are saved.
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Use Keywords to Block Internet Sites
You can block keywords and domains (websites) to prevent certain types of HTTP traffic
from accessing your network. By default, keyword blocking is disabled and no domains
are blocked.
Set Up Blocking
You can set up blocking of specific keywords and domains to occur continuously or
according to a schedule.
To set up keyword and domain blocking:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Specify a keyword blocking option:
• Per Schedule. Use keyword blocking according to a schedule that you set.
For more information, see Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules on page 48.
• Always. Use keyword blocking continuously.
6. In the Type keyword or domain name here field, enter a keyword or domain.
Here are some sample entries:
•Specify XXX to block http://www.badstuff.com/xxx.html.
•Specify .com if you want to allow only sites with domain suffixes such as .edu or
.gov.
•Enter a period (.) to block all Internet browsing access.
7. Click the Add Keyword button.
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The keyword or domain is added to the Block sites containing these keywords
or domain names field (which is also referred to as the blocked list).
8. To add more keywords or domains, repeatStep 6 andStep 7.
The keyword list supports up to 32 entries.
9. Click the Apply button.
Your settings are saved.
Remove a Keyword or Domain From the Blocked List
If you no longer need a keyword or domain on the blocked list, you can remove the
keyword or domain.
To remove a keyword or domain from the blocked list:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. In the Block sites containing these keywords or domain names field, select the
keyword or domain.
6. Click the Delete Keyword button.
The keyword or domain is removed from the blocked list.
7. Click the Apply button.
Your settings are saved.
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Remove All Keywords and Domains From the Blocked List
You can simultaneously remove all keywords and domains from the blocked list.
To remove all keywords and domains from the blocked list:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Click the Clear List button.
All keywords and domains are removed from the blocked list.
6. Click the Apply button.
Your settings are saved.
Specify a Trusted Computer
You can exempt one trusted device from blocking and logging. The device that you
exempt must be assigned a fixed (static) IP address.
To specify a trusted device:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
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5. Scroll down and select the Allow trusted IP address to visit blocked sites check
box.
6. In the Trusted IP Address field, enter the IP address of the trusted device.
The first three octets of the IP address are automatically populated and depend on
the IP address that is assigned to the router on the LAN Setup page.
7. Click the Apply button.
Your settings are saved.
Set Up a Schedule for Keyword Blocking and
Outbound Firewall Rules
You can set up a schedule that you can apply to keyword blocking and outbound firewall
rules.
The schedule can specify the days and times that these features are active. After you
set up the schedule, if you want it to become active, you must apply it to keyword
blocking (see Set Up Blocking on page 45). Without a schedule, you can only enable
or disable these features. By default, no schedule is set.
To set up a schedule:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.
The Schedule page displays.
5. Set up the schedule for blocking:
•Days to Block. Select the check box for each day that you want to block access
or specify that blocking occurs on every day by selecting the Every Day check
box.
By default, the Every Day check box is selected.
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•Time of Day to Block. Select a start and end time for blocking in 24-hour format
or select the All Day check box for 24-hour blocking.
By default, the All Day check box is selected.
6. From the Time Zone menu, select your time zone.
7. If you live in an area that observes daylight saving time, select the Automatically
adjust for daylight savings time check box.
Note: If the router synchronizes its internal clock with a time server on the Internet
and you selected the correct time zone, the Current Time field displays the correct
date and time.
8. Click the Apply button.
Your settings are saved.
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5
Manage the Basic WiFi Network
Settings
This chapter describes how you can manage the basic WiFi network settings of the
router. For information about the advanced WiFi settings, see Manage the Advanced
WiFi Features on page 104.
The chapter includes the following sections:
• Manage the Basic WiFi Settings and WiFi Security of the Main Network
• Use WPS to Add a Device to the WiFi Network
• Manage the Basic WiFi Settings and WiFi Security of the Guest Network
• Enable or Disable the WiFi Radios
For information about setting up an access control list (ACL) and managing WiFi access
for enhanced security, see Control Access to the Internet on page 42.
50
Manage the Basic WiFi Settings and WiFi
Security of the Main Network
The router comes with preset security. This means that the WiFi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the
factory. The preset SSID and password are uniquely generated for every device to
protect and maximize your WiFi security. You can find the preset SSID and password
on the router label (see Router Label on page 12).
IMPORTANT: If you change your preset security settings, make a note of the new
settings and store the note in a safe place where you can easily find it.
View or Change the Basic WiFi Settings and WiFi Security
Settings
You can view or change the basic WiFi settings and WiFi security. The router is a
dual-band WiFi access point that simultaneously supports the 2.4 GHz band for
802.11b/g/n devices and the 5 GHz band for 802.11a/n/ac devices.
Tip: If you change the WiFi settings of the router’s main network, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.
To view or change the basic WiFi settings and WiFi security settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
5. View or change the basic WiFi settings and security settings.
The following table describes the fields on the Wireless Network page.
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DescriptionField
Region Selection
From the menu, select the region in which the router operates.
Note: It might not be legal to operate the router in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local
government agency.
Region
Wireless Network (2.4GHz b/g/n)
The SSID is the 2.4 GHz WiFi network name. If you did not change the SSID, the
default SSID displays. The default SSID is also printed on the router label.
Note: If you change the SSID, enter a 32-character (maximum), case-sensitive name
in this field.
Name (SSID)
From the Channel menu, select Auto for automatic channel selection or select an
individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the channel
unless you experience interference (shown by lost connections or slow data transfers).
If this situation occurs, experiment with different channels to see which is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting
different channels for adjacent APs. We recommend a channel spacing of four
channels between adjacent APs (for example, use Channels 1 and 5, or 6 and 10).
Channel
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(Continued)
DescriptionField
From the Mode menu, select one of the following modes:
•Up to 54 Mbps. Legacy mode. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to functioning at up to
54 Mbps.
•Up to 145 Mbps. Neighbor-friendly mode for reduced interference with
neighboring WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to functioning at up to
145 Mbps.
•Up to 300 Mbps. Performance mode. This mode allows 802.11n, 802.11g, and
802.11b devices to join the network and allows 802.11n devices to function at up
to 300 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices
are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
Mode
By default, the router broadcasts its SSID so that WiFi stations can detect the WiFi
name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the
Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional
WiFi security, but users must know the SSID to be able to join the WiFi network of
the router.
Enable SSID Broadcast
By default, 20/40 MHz coexistence is enabled to prevent interference between WiFi
networks in your environment at the expense of the WiFi speed. If no other WiFi
networks are present in your environment, you can clear the Enable 20/40 MHz
Coexistence check box to increase the WiFi speed to the maximum supported speed.
Enable 20/40 MHz
Coexistence
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(Continued)
DescriptionField
Security Options
This information applies to the 2.4 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network:
•None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network.
We recommend that you do not use an open WiFi network.
•WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you select Up to 54 Mbps from
the Mode menu. For information about configuring WEP, see Configure WEP Legacy WiFi Security on page
57.
•WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support
WPA2 to join the router’s 2.4 GHz WiFi network. If you did not change the passphrase, the default passphrase
displays. The default passphrase is printed on the router label. WPA2 provides a secure connection but
some older WiFi devices do not detect WPA2 and support only WPA. If your network includes such older
devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
router’s WiFi network, a user must enter this passphrase.
•WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the router’s 2.4 GHz WiFi network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK
[AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the router’s
WiFi network, a user must enter this passphrase.
•WPA/WPA2 Enterprise. This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WPA2 Enterprise, see Configure WPA/WPA2 Enterprise WiFi
Security on page 59.
Wireless Network (5GHz a/n/ac)
The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays. The default SSID is also printed on the router label.
Note: If you change the SSID, enter a 32-character (maximum), case-sensitive name
in this field.
Name (SSID)
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(Continued)
DescriptionField
From the Channel menu, select an individual channel for a 5 GHz SSID. The default
channel depends on your selection from the Region menu.
Note: In some regions, not all channels are available. Do not change the channel
unless you experience interference (shown by lost connections or slow data transfers).
If this situation occurs, experiment with different channels to see which is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting
different channels for adjacent APs. We recommend a channel spacing of four
channels between adjacent APs.
Channel
From the appropriate Mode menu, select one of the following modes for a 5 GHz
SSID:
•Up to 87 Mbps. Legacy mode. This mode allows 802.11ac, 802.11n, and 802.11a
devices to join the selected WiFi network in the 5 GHz band of the network but
limits 802.11ac and 802.11n devices to functioning at up to 87 Mbps.
•Up to 200 Mbps. Neighbor-friendly mode for reduced interference with
neighboring WiFi networks. This mode allows 802.11ac, 802.11n, and 802.11a
devices to join the selected WiFi network in the 5 GHz band of the network but
limits 802.11ac devices to functioning at up to 200 Mbps.
•Up to 433 Mbps. Performance mode. This mode allows 802.11ac, 802.11n, and
802.11a devices to join the selected WiFi network in the 5 GHz band of the network
and allows 802.11ac devices to function at up to 433 Mbps. This mode is the default
mode.
Mode
By default, for an SSID in the 5 GHz band, the router broadcasts the SSID so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off
an SSID broadcast, clear the appropriate Enable SSID Broadcast check box. Turning
off an SSID broadcast provides additional WiFi security, but users must know the
SSID to be able to join the WiFi network of the router.
Enable SSID Broadcast
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(Continued)
DescriptionField
Security Options
This information applies to the 5 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network:
•None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi
network in the 5 GHz band of the WiFi network. We recommend that you do not use an open WiFi network.
•WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support
WPA2 to join the selected WiFi network in the 5 GHz band of the WiFi network. If you did not change the
passphrase, the default passphrase displays. The default passphrase is printed on the router label. WPA2
provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. If
your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
selected WiFi network in the 5 GHz band of the WiFi network, a user must enter this passphrase.
•WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the selected WiFi network in the 5 GHz band of the WiFi network. However, WPA-PSK
[TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the selected
WiFi network in the 5 GHz band of the WiFi network, a user must enter this passphrase.
•WPA/WPA2 Enterprise. This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WPA2 Enterprise, see Configure WPA/WPA2 Enterprise WiFi
Security on page 59.
6. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are
disconnected from the network.
7. Make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
•If your computer or mobile device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
network that the router provides. Some WiFi devices automatically connect to the
first open network without WiFi security that they discover.
•If your computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in
your computer or mobile device to match the current settings for your network.
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•Does your computer or mobile device display as an attached device? (See View
Devices Currently on the Network on page 102.) If it does, it is connected to the
network.
•Are you using the correct network name (SSID) and password?
Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption
mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission
speed to 54 Mbps (the router is capable of higher speeds in the 2.4 GHz band).
Tip: If you want to change the WiFi settings of the router’s main network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
To configure WEP security:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
Note: If you are configuring a guest network, select Guest Network instead. The
Guest Network Settings page displays. In this situtation disregardStep 5 and go
toStep 6.
5. From the Mode menu, select Up to 54 Mbps.
The page adjusts to display the WEP radio button.
Note: If you are configuring a guest network, disregard this step.
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6. In the Security Options section, select the WEP radio button.
7. From the Authentication Type menu, select one of the following types:
• Automatic. Clients can use either Open System or Shared Key authentication.
• Shared Key. Clients can use only Shared Key authentication.
8. From the Encryption Strength menu, select the encryption key size:
• 64-bit. Standard WEP encryption, using 40/64-bit encryption.
• 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection
provides stronger encryption security.
9. Specify the active key by selecting the Key 1,Key 2,Key 3,orKey 4 radio button.
Only one key can be the active key. To join the router’s WiFi network, a user must
enter the key value for the key that you specified as the active key.
10. Enter a value for the key:
•For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, A–F). The
key values are not case-sensitive.
•For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F). The
key values are not case-sensitive.
11. Click the Apply button.
Your settings are saved.
12. Make sure that you can reconnect over WiFi to the network with its new security
settings.
If you cannot connect over WiFi, check the following:
•If your computer or mobile device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
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network that the router provides. Some WiFi devices automatically connect to the
first open network without WiFi security that they discover.
•If your computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in
your computer or mobile device to match the current settings for your network.
•Does your computer or mobile device display as an attached device? (See View
Devices Currently on the Network on page 102.) If it does, it is connected to the
network.
•Are you using the correct WiFi network name (SSID) and password?
Configure WPA/WPA2 Enterprise WiFi Security
Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for
centralized Authentication, Authorization, and Accounting (AAA) management. To
enable the router to provide WPA and WPA2 enterprise WiFi security, the WiFi network
that the router provides must be able to access a RADIUS server.
Tip: If you want to change the WiFi settings of the router’s main network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
To configure WPA and WPA2 enterprise security:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
Note: If you are configuring a guest network, select Guest Network instead. The
Guest Network Settings page displays.
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5. In the Security Options section below either the Wireless Network (2.4GHz b/g/n)
section or the Wireless Network (5GHz a/n/ac) section, select the WPA/WPA2
Enterprise radio button.
6. In the WPA/WPA2 Enterprise section, enter the settings as described in the following
table.
DescriptionField
From the Encryption Mode menu, select the encryption mode:
•WPA [TKIP] +WPA2 [AES]. This type of security enables WiFi devices
that support either WPA or WPA2 to join the router’s WiFi network.
This is the default mode.
•WPA2 [AES]. WPA2 provides a secure connection but some older WiFi
devices do not detect WPA2 and support only WPA. If your network
includes such older devices, select WPA [TKIP] + WPA2 [AES] security.
Encryption mode
Enter the interval in seconds after which the RADIUS group key is updated.
The default interval is 3600 seconds.
Group Key Update Interval
Enter the IPv4 address of the RADIUS server to which the WiFi network
can connect.
RADIUS server IP Address
Enter the number of the port on the router that is used to access the
RADIUS server for authentication. The default port number is 1812.
RADIUS server Port
Enter the shared secret (RADIUS password) that is used between the
router and the RADIUS server during authentication of a WiFi user.
RADIUS server Shared Secret
7. Click the Apply button.
Your settings are saved.
8. Make sure that you can reconnect over WiFi to the network with its new security
settings.
If you cannot connect over WiFi, check the following:
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•If your computer or mobile device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
network that the router provides. Some WiFi devices automatically connect to the
first open network without WiFi security that they discover.
•If your computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in
your computer or mobile device to match the current settings for your network.
•Does your computer or mobile device display as an attached device? (See View
Devices Currently on the Network on page 102.) If it does, it is connected to the
network.
•Are you using the correct network name (SSID) and password?
Use WPS to Add a Device to the WiFi
Network
WPS (Wi-Fi Protected Setup) lets you connect a computer or mobile device to the router’s
network without entering the WiFi network passphrase or key. Instead, you use a
Reset/WPS button or enter a PIN to connect.
If you use the push button method, the computer or device that you are trying to connect
must provide either a physical button or a software button. If you use the PIN method,
you must know the PIN of the computer or device that you are trying to connect.
WPS supports WPA and WPA2 WiFi security. If your router network is open (no WiFi
security is set, which is not the default setting for the router), connecting with WPS
automatically sets WPA and WPA2 WiFi security on the router network and generates
a random passphrase. You can view this passphrase (see Manage the Basic WiFi Settings
and WiFi Security of the Main Network on page 51).
Use WPS With the Push Button Method
For you to use the push button method to connect a WiFi device to the router’s WiFi
network, the WiFi device that you are trying to connect must provide either a physical
button or a software button. You can use the physical button and software button to let
a WiFi device join only the main WiFi network, not the guest WiFi network.
To let a WiFi device join the router’s main WiFi network using WPS with the push
button method:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
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A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
The Add WPS Client page displays.
By default, the Push Button (recommended) radio button is selected.
6. Either click the button onscreen or press the Reset/WPS button on the router.
For two minutes, the router attempts to find the WiFi device (that is, the client) that
you want to join the router’s main WiFi network.
During this time, the WiFi LED on the top panel of the router blinks green.
7. Within two minutes, go to the WiFi device and press its WPS button to join the
router’s main WiFi network without entering a password.
After the router establishes a WPS connection, the WiFi LED lights solid green and
the Add WPS Client page displays a confirmation message.
8. To verify that the WiFi device is connected to the router’s main WiFi network, select
BASIC > Attached Devices.
The WiFi device displays onscreen.
Use WPS With the PIN Method
To use the PIN method to connect a WiFi device to the router’s WiFi network, you must
know the PIN of the WiFi device that you are trying to connect.
To let a WiFi device join the router’s WiFi network using WPS with the PIN method:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
The Add WPS Client page adjusts.
The Push Button (recommended) radio button is selected by default.
6. Select the PIN Number radio button.
The Add WPS Client page displays.
7. In the Enter Client’s PIN field, enter the PIN number of the WiFi device.
8. Click the Next button.
For four minutes, the router attempts to find the WiFi device (that is, the client) that
you want to join the router’s main WiFi network.
During this time, the WiFi LED on the top panel of the router blinks green.
9. Within four minutes, go to the WiFi device and use its WPS software to join the
network without entering a password.
After the router establishes a WPS connection, the WiFi LED lights solid green and
the Add WPS Client page displays a confirmation message.
10. To verify that the WiFi device is connected to the router’s main WiFi network, select
BASIC > Attached Devices.
The WiFi device displays onscreen.
Manage the Basic WiFi Settings and WiFi
Security of the Guest Network
A guest network allows visitors to use the Internet without using your WiFi security
password or with a different WiFi password. By default, the guest WiFi network is
disabled. You can enable and configure the guest WiFi network for each WiFi band.
The router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b
devices and the 5 GHz band for 802.11ac, 802.11n, and 802.11a devices.
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi
network. For example, if you configure the WiFi mode for the main WiFi network as Up
to 54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to 54
Mbps mode in the 2.4 GHz band. For information about configuring the WiFi mode,
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see View or Change the Basic WiFi Settings and WiFi Security Settings on page 51. The
channel also depends on the channel selection of the main WiFi network.
The router provides two default guest networks with the following names (SSIDs):
•2.4 GHz band. NETGEAR_Guest
•5 GHz band. NETGEAR-5G_Guest
By default, these networks are configured as open networks without security but are
disabled. You can enable one or both networks. You can also change the SSIDs for
these networks.
To set up a guest network:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
The Guest Network Settings page displays.
5. Enable the guest network and configure its WiFi settings as described in the following
table.
DescriptionField
Wireless Network (2.4GHz b/g/n)
The SSID is the 2.4 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR_Guest.
To change the SSID in the 2.4 GHz WiFi band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.
Name (SSID)
By default, the guest WiFi network is disabled. To enable the guest WiFi network for
the 2.4 GHz WiFi band, select the Enable Guest Network check box.
Enable Guest Network
By default, the router broadcasts the SSID of the 2.4 GHz WiFi band so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off
the SSID broadcast for the 2.4 GHz WiFi band for the guest WiFi network, clear the
Enable SSID Broadcast check box.
Enable SSID Broadcast
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(Continued)
DescriptionField
By default, WiFi clients that are connected to the 2.4 GHz WiFi band of the guest WiFi
network cannot access WiFi devices or Ethernet devices that are connected to the
main WiFi network. To allow access to the main WiFi network, select the Allow guests
to see each other and access my local network check box.
Allow guests to see
each other and access
my local network
Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz band
of the guest WiFi network:
•None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz band
of the guest WiFi network. This is the default setting for the guest WiFi network.
•WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you configure the WiFi mode
for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see View or Change the Basic WiFi Settings
and WiFi Security Settings on page 51). For information about configuring WEP, see Configure WEP Legacy
WiFi Security on page 57.
•WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11n devices to connect to the
2.4 GHz band of the guest WiFi network at the fastest speed. If your network includes older devices that
do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz
band of the guest WiFi network, a user must enter this passphrase.
•WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the 2.4 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
2.4 GHz band of the guest WiFi network, a user must enter this passphrase.
The passphrase that provides users access to the guest WiFi network in the 2.4 GHZ
band. The passphrase is also referred to as the password or key.
Passphrase
Wireless Network (5GHz a/n/ac)
The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR-5G_Guest.
To change the SSID in the 5 GHz WiFi band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.
Name (SSID)
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(Continued)
DescriptionField
By default, the guest WiFi network is disabled. To enable the guest WiFi network for
an SSID in the 5 GHz WiFi band, select the appropriate Enable Guest Network check
box.
Enable Guest Network
By default, for an SSID in the 5 GHz band, the router broadcasts the SSID so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off
an SSID broadcast for the 5 GHz WiFi band for the guest WiFi network, clear the
appropriate Enable SSID Broadcast check box.
Enable SSID Broadcast
By default, WiFi clients that are connected to an SSID in the 5 GHz WiFi band of the
guest WiFi network cannot access WiFi devices or Ethernet devices that are connected
to the main WiFi network. To allow access to the main WiFi network, select the
appropriate Allow guests to see each other and access my local network check
box.
Allow guests to see
each other and access
my local network
Security Options
If you want to change the WiFi security for an SSID in the 5 GHz band, select one of the following WiFi security
options for that SSID in the guest WiFi network:
•None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi
network in the 5 GHz band of the guest WiFi network. This is the default setting for the guest WiFi network.
•WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11ac and 802.11n devices to
connect to the selected WiFi network in the 5 GHz band of the guest WiFi network at the fastest speed. If
your network includes older devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES]
security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the WiFi network
in the 5 GHz band of the guest WiFi network, a user must enter this passphrase.
•WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the selected WiFi network in the 5 GHz band of the guest WiFi network. However, WPA-PSK
[TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
5 GHz band of the guest WiFi network, a user must enter this passphrase.
The passphrase that provides users access to the selected WiFi network in the 5 GHz
band of the guest WiFi network. The passphrase is also referred to as the password
or key.
Passphrase
6. Click the Apply button.
Your settings are saved.
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7. Make sure that you can reconnect over WiFi to the guest network.
If you cannot connect over WiFi, check the following:
•If your computer or mobile device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
network that the router provides. Some WiFi devices automatically connect to the
first open network without WiFi security that they discover.
•Does your computer or mobile device display as an attached device? (See View
Devices Currently on the Network on page 102.) If it does, it is connected to the
network.
•Are you using the correct network name (SSID) and password?
Enable or Disable the WiFi Radios
To enable or disable the WiFi radios:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Do one of the following in the Wireless Network (2.4GHz b/g/n) section or Wireless
Network (5GHz a/n/ac), or both sections:
•Turn off the radios. Clear the Enable Wireless Router Radio check box.
The WiFi LED turns off.
• Turn on the radios. Select the Enable Wireless Router Radio check box.
The WiFi LED lights solid green.
6. Click the Apply button.
Your settings are saved.
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6
Manage the WAN and LAN
Network Settings
This chapter describes how you can manage the WAN and LAN network settings of the
router.
The chapter includes the following sections:
• View or Change WAN Settings
• Set Up a Default DMZ Server
• Manage IGMP Proxying
• Manage VPN Pass-Through
• Manage NAT Filtering
• Manage the SIP Application-Level Gateway
• Manage the LAN IP Address Settings
• Manage the Router Information Protocol Settings
• Manage the DHCP Server Address Pool
• Manage Reserved LAN IP Addresses
• Disable the Built-In DHCP Server
• Change the Router’s Device Name
• Set Up and Manage Custom Static Routes
• Set Up a Bridge for a Port Group or VLAN Tag Group
• Improve Network Connections With Universal Plug-N-Play
68
View or Change WAN Settings
You can view or configure wide area network (WAN) settings for the Internet port.
To view or change the WAN settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
View or change the following settings:
•Default DMZ Server. This feature is sometimes helpful when you are playing
online games or videoconferencing, but it makes the firewall security less effective.
•MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most
Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change
the MTU only if you are sure that it is necessary for your ISP connection.
•NAT Filtering. Network Address Translation (NAT) determines how the router
processes inbound traffic. Secured NAT protects computers on the LAN from
attacks from the Internet but might prevent some Internet games, point-to-point
applications, or multimedia applications from working. Open NAT provides a
much less secured firewall but allows almost all Internet applications to work.
•Disable SIP ALG. Some voice and video communication applications do not
work well with the SIP ALG. Disabling the SIP ALG might help your voice and
video applications to create and accept a call through the router.
•Disable IGMP Proxying. IGMP proxying allows a computer on the local area
network (LAN) to receive the multicast traffic it is interested in from the Internet.
If you do not need this feature, you can select this check box to disable it.
•VPN Passthrough. VPN connects two secure networks over the Internet. The
router supports VPN passthrough for IPSec, PPTP, and L2TP.
5. Click the Apply button.
Your settings are saved.
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Set Up a Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one
local computer can run the application correctly if the IP address for that computer is
entered as the default DMZ server.
WARNING: DMZ servers pose a security risk. A computer designated as the default
DMZ server loses much of the protection of the firewall and is exposed to exploits from
the Internet. If compromised, the DMZ server computer can be used to attack other
computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or a service or application for which you set
up a port forwarding or port triggering rule. Instead of discarding this traffic, you can
direct the router to forward the traffic to one computer on your network. This computer
is called the default DMZ server.
To set up a default DMZ server:
1. Launch a web browser from a computer or mobile device device that is connected
to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Default DMZ Server check box.
6. Enter the IP address of the server.
7. Click the Apply button.
Your settings are saved.
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Manage IGMP Proxying
IGMP proxying allows a computer on the local area network (LAN) to receive the multicast
traffic it is interested in from the Internet. If you do not need this feature, leave it disabled,
which is the default setting.
To enable IGMP proxying:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Clear the Disable IGMP Proxying check box.
By default, the Disable IGMP Proxying check box is selected and IGMP proxying
is disabled.
6. Click the Apply button.
Your settings are saved.
Manage VPN Pass-Through
VPN pass-through allows a computer on the local area network (LAN) to receive VPN
traffic from the Internet over an IPSec, PPTP, or L2TP connection. Under normal
circumstances, leave VPN pass-through enabled, which is the default setting. If you
disable VPN pass-through, VPN traffic is blocked.
To disable VPN pass-through:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net
A login window opens.
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3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the VPN Passthrough section, select one or more Disabled radio buttons.
By default, the Enabled radio buttons are selected and VPN pass-through is enabled
for IPSec, PPTP, and L2TP.
6. Click the Apply button.
Your settings are saved.
Manage NAT Filtering
Network Address Translation (NAT) determines how the router processes inbound
traffic. Secured NAT protects computers on the LAN from attacks from the Internet but
might prevent some Internet games, point-to-point applications, or multimedia
applications from working. Open NAT provides a much less secured firewall but allows
almost all Internet applications to work. Secured NAT is the default setting.
To change the default NAT filtering settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select a NAT Filtering radio button:
•Secured. Provides a secured firewall to protect the computers on the LAN from
attacks from the Internet but might prevent some Internet games, point-to-point
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applications, or multimedia applications from functioning. By default, the Secured
radio button is selected.
•Open. Provides a much less secured firewall but allows almost all Internet
applications to function.
6. Click the Apply button.
Your settings are saved.
Manage the SIP Application-Level Gateway
The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled
by default for enhanced address and port translation. However, some types of VoIP and
video traffic might not work well when the SIP ALG is enabled. For this reason, the router
provides the option to disable the SIP ALG.
To change the default SIP ALG setting:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. To disable the SIP ALG, select the Disable SIP ALG check box.
The SIP ALG is enabled by default.
6. Click the Apply button.
Your settings are saved.
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Manage the LAN IP Address Settings
The router is preconfigured to use private IP addresses on the LAN side and to act as
a DHCP server. The router’s default LAN IP configuration is as follows:
•LAN IP address. 192.168.1.1 (This is the same as www.routerlogin.net.)
•Subnet mask. 255.255.255.0
These addresses are part of the designated private address range for use in private
networks and are suitable for most applications. The IP address and subnet mask identify
which addresses are local to a specific device and which must be reached through a
gateway or router. You might want to change these settings if you need a specific IP
subnet that one or more devices on the network use, or if competing subnets use the
same IP scheme.
To change the LAN IP address settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the IP Address fields, enter the LAN IP address for the router.
6. In the IP Subnet Mask fields, enter the LAN subnet mask for the router.
7. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the router, you are disconnected when the
changes take effect.
To reconnect, close your browser, relaunch it, and log in to the router at its new LAN
IP address.
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Manage the Router Information Protocol
Settings
Router Information Protocol (RIP) lets the router exchange routing information with other
routers. By default, RIP is enabled in both directions (in and out) without a particular RIP
version.
To manage the RIP settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. From the RIP Direction menu, select the RIP direction:
• Both. The router broadcasts its routing table periodically and incorporates
information that it receives. This is the default setting.
• Out Only. The router broadcasts its routing table periodically but does not
incorporate the RIP information that it receives.
•In Only. The router incorporates the RIP information that it receives but does not
broadcast its routing table.
6. From the RIP Version menu, select the RIP version:
•Disabled. The RIP version is disabled. This is the default setting.
•RIP-1. This format is universally supported. It is adequate for most networks, unless
you are using an unusual network setup.
•RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the
routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses
multicasting.
7. Click the Apply button.
Your settings are saved.
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Manage the DHCP Server Address Pool
By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The
router assigns IP, DNS server, and default gateway addresses to all computers that are
connected to its LAN and WiFi network. The assigned default gateway address is the
LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP
address. The default DHCP address pool is 192.168.1.2–192.168.1.254.
The router delivers the following parameters to any LAN device that requests DHCP:
•An IP address from the range that you define
•Subnet mask
•Gateway IP address (the router’s LAN IP address)
•DNS server IP address (the router’s LAN IP address)
To specify the pool of IP addresses that the router assigns:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Make sure that the Use Router as DHCP Server check box is selected.
This check box is selected by default.
6. Specify the range of IP addresses that the router assigns:
•In the Starting IP Address field, enter the lowest number in the range.
This IP address must be in the same subnet as the router. By default, the starting
IP address is 192.168.1.2.
•In the Ending IP Address field, enter the number at the end of the range of IP
addresses.
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This IP address must be in the same subnet as the router. By default, the ending
IP address is 192.168.1.254.
7. Click the Apply button.
Your settings are saved.
Manage Reserved LAN IP Addresses
When you specify a reserved IP address for a computer on the LAN, that computer
always receives the same IP address each time it accesses the router’s DHCP server.
Reserve a LAN IP Address
You can assign a reserved IP address to a computer or server that requires permanent
IP settings.
To reserve an IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, click the Add button.
The Address Reservation page displays.
6. Either select a device from the Address Reservation Table by selecting the
corresponding radio button or specify the reserved IP address information:
•In the IP Address field, enter the IP address to assign to the computer or device.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.
•In the MAC Address field, enter the MAC address of the computer or device.
•In the Device Name field, enter the name of the computer or device.
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7. Click the Add button.
The reserved address is entered into the table on the LAN Setup page.
The reserved address is not assigned until the next time the computer or device
contacts the router’s DHCP server. Reboot the computer or device, or access its IP
configuration and force a DHCP release and renew.
Change a Reserved IP Address
You can change a reserved IP address entry.
To change a reserved IP address entry:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, select the radio button for the reserved address.
6. Click the Edit button.
The Address Reservation page displays.
7. Change the settings.
8. Click the Apply button.
Your settings are saved.
Remove a Reserved IP Address Entry
You can remove a reserved IP address entry.
To remove a reserved IP address entry:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
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A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, select the radio button for the reserved address.
6. Click the Delete button.
The address entry is removed.
Disable the Built-In DHCP Server
By default, the router functions as a DHCP server. The router assigns IP, DNS server,
and default gateway addresses to all devices connected to the LAN. The assigned
default gateway address is the LAN address of the router.
You can use another device on your network as the DHCP server or specify the network
settings of all your computers.
Note: If you disable the DHCP server and no other DHCP server is available on your
network, you must set your computer IP addresses manually so that they can access the
router.
To disable the built-in DHCP server:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
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5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
Your settings are saved.
Change the Router’s Device Name
The router’s default device name is its model number.
This device name displays in a file manager when you browse your network.
To change the router’s device name:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Type a new name in the Device Name field.
6. Click the Apply button.
A pop-up window displays.
7. Click the Yes button.
The router restarts.
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Set Up and Manage Custom Static Routes
Static routes provide detailed routing information to your router. Typically, you do not
need to add static routes. You must configure static routes only for unusual cases such
as when you use multiple routers or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
•Your primary Internet access is through an ADSL modem to an ISP.
•You use an ISDN router on your home network for connecting to the company where
you are employed. This router’s address on your LAN is 192.168.1.100.
•Your company’s network address is 134.177.0.0.
When you first configured your router, two implicit static routes were created. A default
route was created with your ISP as the gateway and a second static route was created
to your local network for all 192.168.1.x addresses. With this configuration, if you attempt
to access a device on the 134.177.0.0 network, your router forwards your request to
the ISP. The ISP forwards your request to the company where you are employed, and
the request is likely to be denied by the company’s firewall.
In this case, you must define a static route, instructing your router that 134.177.0.0 is
accessed through the ISDN router at 192.168.1.100. Here is an example:
•Through the destination IP address and IP subnet mask, specify that this static route
applies to all 134.177.x.x addresses.
•Through the gateway IP address, specify that all traffic for these addresses is
forwarded to the ISDN router at 192.168.1.100.
•A metric value of 1 works fine because the ISDN router is on the LAN.
Set Up a Static Route
You can add a static route to a destination IP address and specify the subnet mask,
gateway IP address, and metric.
To set up a static route:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. Click the Add button.
The page adjusts.
6. To make the route private, select the Private check box.
A private static route is not reported in RIP.
7. To prevent the route from becoming active after you click the Apply button, clear
the Active check box.
In some situations, you might want to set up a static route but keep it disabled until
a later time. By default, the Active check box is selected and a route becomes active
after you click the Apply button.
8. Enter the settings as described in the following table.
DescriptionField
Enter the IP address for the final destination of the route.Destination IP
Address
Enter the IP subnet mask for the final destination of the route.
If the destination is a single host, enter 255.255.255.255.
IP Subnet
Mask
Enter the IP address of the gateway.
The IP address of the gateway must be on the same LAN segment as the router.
Gateway IP
Address
Enter a number from 1 through 15.
This value represents the number of routers between your network and the
destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set
it to 1.
Metric
9. Click the Apply button.
Your settings are saved. The static route is added to the table on the Static Routes
page.
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Change a Static Route
You can change an existing static route.
To change a static route:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the Static Routes table, select the radio button for the route.
6. Click the Edit button.
The page adjusts.
7. Change the settings for the route.
For information about the settings, see Set Up a Static Route on page 81.
8. Click the Apply button.
The route is updated in the table on the Static Routes page.
Remove a Static Route
You can remove an existing static route that you no longer need.
To remove a static route:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the Static Routes table, select the radio button for the route.
6. Click the Delete button.
The route is removed from the table on the Static Routes page.
Set Up a Bridge for a Port Group or VLAN
Tag Group
Some devices, such as an IPTV, cannot function behind the router’s Network Address
Translation (NAT) service or firewall. Based on what your Internet service provider (ISP)
requires, for the device to connect to the ISP’s network directly, you can enable the
bridge between the device and the router’s Internet port or add new VLAN tag groups
to the bridge.
Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet
service, follow those directions.
Set Up a Bridge for a Port Group
If the devices that are connected to the router’s Ethernet LAN port or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for a port group
for the router’s Internet interface.
A bridge with a port group prevents packets that are sent between the IPTV device and
the router’s Internet port from being processed through the router’s Network Address
Translation (NAT) service.
To configure a port group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN Tag check box.
The page expands.
6. Select the By bridge group radio button.
7. Select a Wired Ports check box or a Wireless check box.
•If your device is connected to an Ethernet port on the router, select the Wired
Devices check box that corresponds to the Ethernet port on the router to which
the device is connected.
•If your device is connected to your router’s WiFi network, select the Wireless check
box that corresponds to the router’s WiFi network to which the device is connected.
Note: You must select at least one Wired Devices or Wireless check box. You can
select more than one check box.
8. Click the Apply button.
Your settings are saved.
Set Up a Bridge for a VLAN Tag Group
If the devices that are connected to the router’s Ethernet LAN ports or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag
group for the router’s Internet interface.
If you are subscribed to an IPTV service, the router might require VLAN tags to distinguish
between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents
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packets that are sent between the IPTV device and the router’s Internet port from being
processed through the router’s Network Address Translation (NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to
each VLAN tag group.
To add a VLAN tag group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN Tag check box.
The page expands.
6. Select the By VLAN tag group radio button.
The router includes a default VLAN tag group with the name Internet.
7. Click the Add button.
The page adjusts.
8. Specify the settings as described in the following table.
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DescriptionField
Enter a name for the VLAN tag group.
The name can be up to 10 characters.
Name
Enter a value from 1 to 4094.VLAN ID
Enter a value from 0 to 7.Priority
Select the check box for a wired LAN port or WiFi port.
If your device is connected to an Ethernet port on the router, select the LAN port check box that
corresponds to the Ethernet port on the router to which the device is connected. If your device is
connected to your router’s WiFi network, select the WiFi check box that corresponds to the router’s WiFi
network to which the device is connected.
You must select at least one LAN port or WiFi port. You can select more than one port.
9. Click the Add button.
The VLAN tag group is added.
10. Click the Apply button.
Your settings are saved.
Improve Network Connections With
Universal Plug-N-Play
Universal Plug-N-Play (UPnP) helps devices such as Internet appliances and computers
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging or remote assistance, keep UPnP enabled,
which it is by default.
To manage Universal Plug-N-Play:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected. You can disable or enable UPnP for automatic
device configuration. If the Turn UPnP On check box is cleared, the router does not
allow any device to automatically control router resources, such as port forwarding.
6. Enter the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points detect current device status
at the expense of more network traffic. Longer durations can compromise the
freshness of the device status but can significantly reduce network traffic.
7. Enter the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP
packet sent. Hops are the steps a packet takes between routers. The number of hops
can range from 1 to 255. The default value for the advertisement time to live is 4
hops, which should be fine for most home networks. If you notice that some devices
are not being updated or reached correctly, it might be necessary to increase this
value.
8. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing
the router and which ports (internal and external) that device opened. The UPnP
Portmap Table also displays what type of port is open and whether that port is still
active for each IP address.
9. To refresh the information in the UPnP Portmap table, click the Refresh button.
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7
Manage the Router
This chapter describes how you can manage the settings for administering and
maintaining your router.
The chapter includes the following sections:
• Update the Firmware of the Router
• Change the admin Password
• Set Up Password Recovery
• Recover the admin Password
• Manage the Configuration File of the Router
• Return the Router to Its Factory Default Settings
• View the Status and Statistics of the Router
• Manage the Activity Log
• View Devices Currently on the Network
89
Update the Firmware of the Router
The router firmware is stored in flash memory.
You can check to see if new firmware is available and update the router to the new
firmware. You can also visit the NETGEAR support website, download the firmware
manually, and update the router to the new firmware.
Check for New Firmware and Update the Router
For you to check for new firmware, the router must be connected to the Internet.
To check for new firmware and update your router:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update
The Firmware Update page displays.
5. Click the Check button.
The router detects new firmware if any is available and displays a message asking if
you want to download and install it.
6. To download and install the new firmware, click the Yes button.
The router locates the firmware, downloads it, and begins the update.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router. Wait until the router finishes restarting and the Power LED turns solid
green.
A progress bar might show the progress of the firmware upload process. The firmware
upload process takes several minutes. When the upload is complete, your router
restarts.
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7. Verify that the router is running the new firmware version:
a. Launch a web browser from a computer or mobile device that is connected to
the network.
b. Enter http://www.routerlogin.net.
A login window opens.
c. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays. The firmware version is stated in the top right,
under the Logout button.
8. Read the new firmware release notes to determine whether you must reconfigure
the router after updating.
Manually Upload New Firmware and Update the Router
Downloading firmware and updating the router are two separate tasks that are combined
in the following procedure.
To download new firmware manually and update your router:
1. Visit downloadcenter.netgear.com, locate the support page for your product, and
download the new firmware.
2. Read the new firmware release notes to determine whether you must reconfigure
the router after updating.
3. Launch a web browser from a computer or mobile device that is connected to the
network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Administration > Firmware Update.
The Firmware Update page displays.
7. Locate and select the firmware file on your computer:
a. Click the Browse (or Choose File) button.
b. Navigate to the firmware file.
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The file ends in .chk.
c. Select the firmware file.
8. Click the Upload button.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upload.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router. Wait until the router finishes restarting and the Power LED turns solid
green.
A progress bar might show the progress of the firmware upload process. The firmware
upload process takes several minutes. When the upload is complete, your router
restarts.
9. Verify that the router runs the new firmware version:
a. Launch a web browser from a computer or mobile device that is connected to
the network.
b. Enter http://www.routerlogin.net.
A login window opens.
c. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays. The version firmware is stated in the top right,
under the Logout button.
Change the admin Password
You can change the default password that is used to log in to the router with the user
name admin. This password is not the one that you use for WiFi access.
Note: Be sure to change the password for the user name admin to a secure password.
The ideal password contains no dictionary words from any language and contains
uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
To set the password for the user name admin:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
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3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Type the old password, and type the new password twice.
6. To be able to recover the password, select the Enable Password Recovery check
box.
We recommend that you enable password recovery.
7. If you enable password recovery, select two security questions and provide answers
to them.
8. Click the Apply button.
Your settings are saved.
Set Up Password Recovery
We recommend that you enable password recovery if you change the password for the
router user name admin. Then you can recover the password if it is forgotten. This
recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but
not in the Safari browser.
To set up password recovery:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Select the Enable Password Recovery check box.
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6. Select two security questions and provide answers to them.
7. Click the Apply button.
Your settings are saved.
Recover the admin Password
To recover your password:
1. In the address field of your browser, enter http://www.routerlogin.net.
A login window opens.
2. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the serial number of the
router.
The serial number is on the router label.
3. Enter the serial number of the router.
4. Click the Continue button.
A window opens requesting the answers to your security questions.
5. Enter the saved answers to your security questions.
6. Click the Continue button.
A window opens and displays your recovered password.
7. Click the Login again button.
A login window opens.
8. With your recovered password, log in to the router.
Manage the Configuration File of the Router
The configuration settings of the router are stored within the router in a configuration
file. You can back up (save) this file to your computer or restore it.
Back Up the Settings
You can save a copy of the current configuration settings.
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To back up the router’s configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Back Up button.
6. Choose a location to store the file on your computer.
The backup file ends in .cfg.
7. Follow the directions of your browser to save the file.
Restore the Settings
If you backed up the configuration file, you can restore the configuration from this file.
To restore configuration settings that you backed up:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Browse button and navigate to and select the saved configuration file.
The backup file from which you can restore the configuration ends in .cfg.
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6. Click the Restore button.
The configuration is uploaded to the router. When the restoration is complete, the
router reboots. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the
restoration. For example, do not close the browser, click a link, or load a new page.
Do not turn off the router. Wait until the router finishes restarting and the Power LED
turns solid green.
Return the Router to Its Factory Default
Settings
Under some circumstances (for example, if you lost track of the changes that you made
to the router settings or you move the router to a different network), you might want to
erase the configuration and reset the router to factory default settings.
If you do not know the current IP address of the router, first try to use an IP scanner
application to detect the IP address before you reset the router to factory default settings.
To reset the router to factory default settings, you can use either the Reset/WPS button
on the router or the Erase function. However, if you cannot find the IP address or lost
the password to access the router, you must use the Reset/WPS button.
After you reset the router to factory default settings, the user name is admin, the
password is password, the LAN IP address is 192.168.1.1 (which is the same as
www.routerlogin.net), and the DHCP server is enabled. For a list of factory default
settings, see Factory Settings on page 134.
Use the Reset Button
CAUTION: This process erases all settings that you configured in the router.
To reset the router to factory default settings:
1. Locate the Reset/WPS button on your router.
2. Using a straightened paper clip, press and hold the Reset button for more than 10
seconds until all the LEDs blink green.
3. Release the Reset button.
The configuration is reset to factory default settings. When the reset is complete,
the router reboots. This process takes about two minutes.
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WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, if you are connected to the router’s web page, do not close the browser,
click a link, or load a new page. Do not turn off the router. Wait until the router finishes
restarting and the Power LED turns solid green.
Erase the Settings
CAUTION: This process erases all settings that you configured in the router.
To erase the settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete,
the router reboots. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router. Wait until the router finishes restarting and the Power LED turns solid
green.
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View the Status and Statistics of the Router
You can view information about the router and its ports and the status of the Internet
connection and WiFi network. In addition, you can view traffic statistics for the various
ports.
View Information About the Router and the Internet and
WiFi Settings
You can view router information, the Internet port status, and WiFi settings.
To view information about the router and the Internet, modem, and WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
The information uses the following color coding:
•A green flag indicates that the Internet connection is fine and no problems
exist. For a WiFi network, the network is enabled and secured.
•A red X indicates that configuration problems exist for the Internet connection
or the connection is down. For a WiFi network, the network is disabled or down.
•An amber exclamation mark indicates that the Internet port is configured but
cannot get an Internet connection (for example, because the cable is
disconnected), that a WiFi network is enabled but unprotected, or that another
situation that requires your attention occurred.
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Display Internet Port Statistics
To display Internet port statistics:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Show Statistics button.
The following information displays:
•System Up Time. The time elapsed since the router was last restarted.
•Port. The statistics for the WAN (Internet), LAN (Ethernet) ports, and WLAN (WiFi)
ports. For each port, the pop-up window displays the following information:
-Status. The link status of the port.
-TxPkts. The number of packets transmitted on the port since reset or manual
clear.
-RxPkts. The number of packets received on the port since reset or manual
clear.
-Collisions. The number of collisions on the port since reset or manual clear.
-Tx B/s. The number of Bytes per second transmitted on the port since reset
or manual clear. For this information, the LAN ports are treated as a single
port.
-Rx B/s. The number of Bytes per second received on the port since reset or
manual clear. For this information, the LAN ports are treated as a single port.
-Up Time. The time elapsed since the port acquired the link.
-Poll Interval. The interval at which the statistics are updated in this window.
6. To change the polling frequency, enter a time in seconds in the Poll Interval field
and click the Set Interval button.
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7. To stop the polling entirely, click the Stop button.
Check the Internet Connection Status
To check the Internet connection status:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
If the ISP assigned an IP address to the router dynamically (the most common
situation), the following information displays:
•IP Address. The IP address that is assigned to the router.
•Subnet Mask. The subnet mask that is assigned to the router.
•Default Gateway. The IP address for the default gateway that the router
communicates with.
•DHCP Server. The IP address for the Dynamic Host Configuration Protocol server
that provides the TCP/IP configuration for all the computers that are connected
to the router.
•DNS Server. The IP address of the Domain Name Service server that provides
translation of network names to IP addresses.
•Lease Obtained. The date and time when the lease was obtained.
•Lease Expires. The date and time that the lease expires.
Note: If the Internet connection is PPPoE, PPTP, or L2TP, other information might
display.
6. To release (stop) the Internet connection, click the Release button.
7. To renew (restart) the Internet connection, click the Renew button.
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8. To close the window, click the Close Window button.
Manage the Activity Log
The log is a detailed record of the websites that users on your network accessed or
attempted to access and many other router actions. Up to 256 entries are stored in the
log. You can manage which activities are logged.
View, Email, or Clear the Logs
In addition to viewing the logs, you can email them and clear them.
To view, email, or clear the logs:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays.
The Logs page shows the following information:
•Action. The action that occurred, such as whether Internet access was blocked
or allowed.
•Source. The name, IP address, or MAC address of the target device, application,
or website for this log entry.
•Target. The name, IP address, or MAC address of the target device, application,
or website for this log entry.
•Date and Time. The date and time at which the action occurred.
5. To refresh the log entries onscreen, click the Refresh button.
6. To clear the log entries, click the Clear Log button.
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Specify Which Activities Are Logged
You can specify which activities are logged.
To manage which activities are logged:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays.
5. Select the check boxes that correspond to the activities that you want to be logged.
By default, all check boxes are selected.
6. Clear the check boxes that correspond to the activities that you do not want to be
logged.
7. Click the Apply button.
Your settings are saved.
View Devices Currently on the Network
You can view the active wired and WiFi devices in both the network to which the router
is connected and the router network. If you do not recognize a WiFi device, it might be
an intruder.
To display the wired and WiFi devices:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
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The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
Wired devices are connected to the router with Ethernet cables. Wireless devices
are connected to the router through the WiFi network, in either the 2.4 GHz band
or one of the 5 GHz bands.
The following table describes the fields that can be displayed.
DescriptionField
The status of the device in the network (Allowed or Blocked).Status
The name of the WiFi network to which the device is connected.SSID
The IP address that the router assigned to the device when it joined the network. This
address can change when a device is disconnected and rejoins the network.
IP Address
The unique MAC address. The MAC address does not change and is usually shown on
the product label.
MAC Address
The device name, if detected.Device Name
The type of connection for the device.Connection
Type
5. To refresh the information onscreen, click the Refresh button.
The information onscreen is updated.
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8
Manage the Advanced WiFi
Features
This chapter describes how you can manage the advanced WiFi features of the router.
For information about the basic WiFi settings, see Manage the Basic WiFi Network
Settings on page 50.
The chapter includes the following sections:
• Set Up a WiFi Schedule
• Manage the WPS Settings
• Manage Advanced WiFi Settings
• Use the Router as a WiFi Access Point Only
104
Set Up a WiFi Schedule
You can turn off the WiFi signal from your router at times when you do not need a WiFi
connection. For example, you might turn it off for the weekend if you leave town. You
can set up a separate WiFi schedule for each WiFi band.
To set up the WiFi schedule for a WiFi band:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. In the Advanced Wireless Settings section for the 2.4 GHz band or the 5 GHz band,
click the Add a new period button.
The When to turn off wireless signal page displays.
6. Use the menus, radio buttons, and check boxes to set up a period during which you
want to turn off the WiFi signal and specify whether the schedule is recurrent.
7. Click the Apply button.
The Advanced Wireless Settings page displays.
8. To activate the schedule, select the Turn off wireless signal by schedule..
9. Click the Apply button.
Your settings are saved.
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Manage the WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi
password. You can change the WPS default settings.
To manage WPS settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Scroll down to the WPS Settings section in the lower part of the page.
The Router’s PIN field displays the fixed PIN that you use to configure the router’s
WiFi settings from another platform through WPS.
6. To disable the PIN, clear the Enable Router’s PIN check box.
By default, the Enable Router’s PIN check box is selected and the router’s PIN is
enabled. For enhanced security, you can disable the router’s PIN by clearing the
Enable Router’s PIN check box. However, when you disable the router’s PIN, WPS
is not disabled because you can still use the physical Reset/WPS button.
Note: The PIN function might temporarily be disabled automatically if the router
detects suspicious attempts to break into the router’s WiFi settings by using the
router’s PIN through WPS. You can configure the number of times a failed PIN
connection is allowed before the PIN function is disabled.
7. To allow the WiFi settings to be changed automatically when you use WPS, clear
one or both of the Keep Existing Wireless Settings check boxes.
By default, both Keep Existing Wireless Settings check boxes are selected. We
recommend that you leave these check boxes selected. If you clear a check box, the
next time a new WiFi client uses WPS to connect to the router, the router’s associated
WiFi settings change to an automatically generated random SSID and passphrase.
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For information about viewing this SSID and passphrase, see View or Change the
Basic WiFi Settings and WiFi Security Settings on page 51.
Clear a Keep Existing Wireless Settings check box only if you want to allow the
WPS process to change the associated SSID and passphrase for WiFi access.
WARNING: If you clear a Keep Existing Wireless Settings check box and use WPS
to add a computer or mobile device to the router’s WiFi network, the associated
SSID and passphrase are automatically generated and other WiFi devices that are
already connected to the router’s WiFi network might be disconnected.
8. Click the Apply button.
Your settings are saved.
Manage Advanced WiFi Settings
For most WiFi networks, the advanced WiFi settings work fine and you do not need to
change the settings.
Tip: If you want to change the WiFi settings of the router’s main network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
To manage the advanced WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Enter the settings as described in the following table.
The descriptions in the table apply to both the Wireless Network (2.4GHz b/g/n)
section and the Wireless Network (5GHz a/n/ac) section.
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DescriptionField
The fragmentation length (the default is 2346), the CTS/RTS threshold (the
default is 2347), and the preamble mode (the default is Long Preamble) are
reserved for WiFi testing and advanced configuration only.
Do not change these settings unless directed by NETGEAR support or unless
you are sure what the consequences are. Incorrect settings might disable the
WiFi function of the router unexpectedly.
Fragmentation Length
(256-2346)
CTS/RTS Threshold (1-2347)
Preamble Mode
6. Click the Apply button.
Your settings are saved.
Use the Router as a WiFi Access Point Only
By default, the router functions as both a router and a WiFi access point (AP). You can
set up the router to function as an access point only and let it operate in the same local
network as another router. When the router functions as an access point only, many of
its router-related features are disabled.
Tip: If you want to change the router’s function, use a wired connection to avoid being
disconnected when the new function takes effect.
To change the router to access point mode only:
1. Use an Ethernet cable to connect the yellow Internet port on the rear panel of the
router to a LAN port on the other router.
2. Launch a web browser from a computer or mobile device that is connected to the
network.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Wireless Access Point.
The Wireless Access Point page displays.
6. Select the Enable Access Point Mode check box.
The page expands.
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7. Scroll down and select the radio button for the IP address setting that you want to
use:
•Get dynamically from existing router. The other router on the network assigns
an IP address to the router while the router functions in access point mode. This
is the default setting.
•Use fixed IP Address (not recommended). Use this setting if you want to manually
assign a specific IP address to the router while it functions in access point mode.
Using this option effectively requires network experience.
Note: To avoid interference with other routers or gateways on your network, we
recommend that you use different WiFi settings on each router. You can also turn
off the WiFi radio on the other router or gateway and use the router only for WiFi
client access.
8. Click the Apply button.
The IP address of the router changes, and you are disconnected.
9. To reconnect, close and restart your web browser and enter
http://www.routerlogin.net.
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9
Manage Port Forwarding and Port
Triggering
You can use port forwarding and port triggering to set up rules for Internet traffic for
services and applications. You need networking knowledge to set up these features.
This chapter includes the following sections:
• Manage Port Forwarding to a Local Server for Services and Applications
• Manage Port Triggering for Services and Applications
110
Manage Port Forwarding to a Local Server
for Services and Applications
If a server is part of your network, you can allow certain types of incoming traffic to reach
the server. For example, you might want to make a local web server, FTP server, or game
server visible and available to the Internet.
The router can forward incoming traffic with specific protocols to computers on your
local network. You can specify the servers for applications and you can also specify a
default DMZ server to which the router forwards all other incoming protocols (see Set
Up a Default DMZ Server on page 70).
Forward Incoming Traffic for a Default Service or Application
You can forward traffic for a default service or application to a computer on your network.
To forward incoming traffic for a default service or application:
1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that will provide the
service.
The server computer must always receive the same IP address. To specify this setting,
use the reserved IP address feature. See Manage Reserved LAN IP Addresses on
page 77.
3. Launch a web browser from a computer or mobile device device that is connected
to the network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding/Port Triggering page displays.
7. Make sure that the Port Forwarding radio button is selected.
8. From the Service Name menu, select the service or application.
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If the service or application that you want to add is not in the list, create a port
forwarding rule with a custom service or application (see Add a Port Forwarding
Rule With a Custom Service or Application on page 112).
9. In the Internal IP Address field, enter the IP address of the computer that must
provide the service or that runs the application.
10. Click the Add button.
Your settings are saved and the rule is added to the table.
Add a Port Forwarding Rule With a Custom Service or
Application
The router lists default services and applications that you can use in port forwarding
rules. If the service or application is not predefined, you can add a port forwarding rule
with a custom service or application.
To add a port forwarding rule with a custom service or application:
1. Find out which port number or range of numbers the service or application uses.
You can usually find this information by contacting the publisher of the service or
application or through user groups or news groups.
2. Launch a web browser from a computer or mobile device that is connected to the
network.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
6. Make sure that the Port Forwarding radio button is selected.
7. Click the Add Custom Service button.
The Ports-Custom Services page displays.
8. Specify a new port forwarding rule with a custom service or application as described
in the following table.
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DescriptionField
Enter the name of the custom service or application.Service Name
Select the protocol (TCP or UDP) that is associated with the service or application.
If you are unsure, select TCP/UDP.
Service Type
If the service or application uses a single port, enter the port number in the External
port range field.
If the service or application uses a range or ranges of ports, specify the range in
the External port range field. Specify one range by using a dash between the port
numbers. Specify multiple ranges by separating the ranges with commas.
External port range
Specify the internal port or ports by one of these methods:
•If the external and internal port or ports are identical, leave the Use the same
port range for Internal port check box selected.
•If the service or application uses a single port, enter the port number in the
Internal port range field.
•If the service or application uses a range or ranges of ports, specify the range in
the Internal port range field. Specify one range by using a dash between the
port numbers. Specify multiple ranges by separating the ranges with commas.
Internal port range
Either enter an IP address in the Internal IP address field or select the radio button
for an attached device that is listed in the table.
Internal IP address
9. Click the Apply button.
Your settings are saved. The rule is added to the table on the Port Forwarding / Port
Triggering page.
Change a Port Forwarding Rule
You can change an existing port forwarding rule.
To change a port forwarding rule:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Make sure that the Port Forwarding radio button is selected.
6. In the table, select the radio button for the service or application name.
7. Click the Edit Service button.
The Ports - Custom Services page displays.
8. Change the settings.
For information about the settings, see Add a Port Forwarding Rule With a Custom
Service or Application on page 112.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the table on the Port Forwarding
/ Port Triggering page.
Remove a Port Forwarding Rule
You can remove a port forwarding rule that you no longer need.
To remove a port forwarding rule:
1. Launch a web browser from a computer or mobile that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Make sure that the Port Forwarding radio button is selected.
6. In the table, select the radio button for the service or application name.
7. Click the Delete Service button.
The rule is removed from the table.
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Application Example: Make a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow
web requests from anyone on the Internet to reach your web server.
To make a local web server public:
1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP
address reservation.
In this example, your router always gives your web server an IP address of
192.168.1.33.
2. On the Port Forwarding / Port Triggering page, configure the router to forward the
HTTP service to the local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
How the Router Implements the Port Forwarding Rule
The following sequence shows the effects of a port forwarding rule:
1. When you enter the URL www.example.com in your browser, the browser sends a
web page request message with the following destination information:
•Destination address. The IP address of www.example.com, which is the address
of your router.
•Destination port number. 80, which is the standard port number for a web server
process.
2. The router receives the message and finds your port forwarding rule for incoming
port 80 traffic.
3. The router changes the destination IP address in the message to 192.168.1.123 and
sends the message to that computer.
4. Your web server at IP address 192.168.1.123 receives the request and sends a reply
message to your router.
5. Your router performs Network Address Translation (NAT) on the source IP address
and sends the reply through the Internet to the computer or mobile device device
that sent the web page request.
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Manage Port Triggering for Services and
Applications
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
•An application must use port forwarding to more than one local computer (but not
simultaneously).
•An application must open incoming ports that are different from the outgoing port.
With port triggering, the router monitors traffic to the Internet from an outbound “trigger”
port that you specify. For outbound traffic from that port, the router saves the IP address
of the computer that sent the traffic. The router temporarily opens the incoming port
or ports that you specify in your rule and forwards that incoming traffic to that destination.
Port forwarding creates a static mapping of a port number or range of ports to a single
local computer. Port triggering can dynamically open ports to any computer when
needed and close the ports when they are no longer needed.
Note: If you use applications such as multiplayer gaming, peer-to-peer connections,
real-time communications such as instant messaging, or remote assistance, enable
Universal Plug-N-Play (UPnP). See Improve Network Connections With Universal
Plug-N-Play on page 87.
Add a Port Triggering Rule
The router does not provide default services and applications for port triggering rules.
You must define a custom service or application for each port triggering rule.
To add a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
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5. Select the Port Triggering radio button.
The port triggering settings display.
6. Click the Add Service button.
The Port Triggering Rules page displays.
7. Specify a new port triggering rule with a custom service or application as described
in the following table.
DescriptionField
Service
Enter the name of the custom service or application.Service Name
From the Service User menu, select Any, or select Single address and enter the
IP address of one computer:
•Any. This is the default setting and allows any computer on the Internet to use
this service.
•Single address. Restricts the service to a particular computer. Enter the IP address
in the field that becomes available with this selection from the menu.
Service User
Select the protocol (TCP or UDP) that is associated with the service or application.Service Type
Enter the number of the outbound traffic port that must open the inbound ports.Triggering Port
Required Inbound Connection
Select the protocol (TCP or UDP) that is associated with the inbound connection.
If you are unsure, select TCP/UDP.
Service Type
Enter the start port number for the inbound connection.Starting Port
Enter the end port number for the inbound connection.Ending Port
8. Click the Apply button.
Your settings are saved and the rule is added to the Port Triggering Portmap Table
on the Port Forwarding / Port Triggering page.
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Change a Port Triggering Rule
You can change an existing port triggering rule.
To change a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the service or
application name.
7. Click the Edit Service button.
The Port Triggering Rule page displays.
8. Change the settings.
For information about the settings, see Add a Port Triggering Rule on page 116.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the Port Triggering Portmap
Table on the Port Forwarding / Port Triggering page.
Remove a Port Triggering Rule
You can remove a port triggering rule that you no longer need.
To remove a port triggering rule:
1. Launch a web browser from a computer or mobile that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
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3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the service or
application name.
7. Click the Delete Service button.
The rule is removed from the Port Triggering Portmap Table.
Specify the Time-Out for Port Triggering
The time-out period for port triggering controls how long the inbound ports stay open
when the router detects no activity. A time-out period is required because the router
cannot detect when the service or application terminates.
To specify the time-out for port triggering:
1. Launch a web browser from a computer or mobile device device that is connected
to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Time-out field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
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7. Click the Apply button.
Your settings are saved.
Disable Port Triggering
By default, port triggering is enabled. You can disable port triggering temporarily
without removing any port triggering rules.
To disable port triggering:
1. Launch a web browser from a computer or mobile device device that is connected
to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Select the Disable Port Triggering check box.
If this check box is selected, the router does not apply port triggering rules even if
you specified them.
7. Click the Apply button.
Your settings are saved.
Application Example: Port Triggering for Internet Relay
Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port
numbers. Using port triggering, you can tell the router to open more incoming ports
when a particular outgoing port starts a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at
destination port 6667. The IRC server not only responds to your originating source port
but also sends an “identify” message to your computer on port 113. Using port triggering,
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you can tell the router, “When you initiate a session with destination port 6667, you must
also allow incoming traffic on port 113 to reach the originating computer.”
The following sequence shows the effects of this port triggering rule:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination
port number of 6667, the standard port number for an IRC server process. Your
computer then sends this request message to your router.
3. Your router creates an entry in its internal session table describing this communication
session between your computer and the IRC server. Your router stores the original
information, performs Network Address Translation (NAT) on the source address
and port, and sends this request message through the Internet to the IRC server.
4. Noting your port triggering rule and observing the destination port number of 6667,
your router creates another session entry to send any incoming port 113 traffic to
your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source
port (for example, port 33333) as the destination port and also sends an “identify”
message to your router with destination port 113.
6. When your router receives the incoming message to destination port 33333, it checks
its session table to see if a session is active for port number 33333. Finding an active
session, the router restores the original address information replaced by NAT and
sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it checks
its session table and finds an active session for port 113 associated with your
computer. The router replaces the message’s destination IP address with your
computer’s IP address and forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity
in the communications. The router then removes the session information from its
session table, and incoming traffic is no longer accepted on port numbers 33333 or
113.
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10
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.
The chapter contains the following sections:
• Reboot the Router From Its Web Interface
• Quick Tips
• Troubleshoot With the LEDs
• You Cannot Log In to the Router
• You Cannot Access the Internet
• Changes Are Not Saved
• Troubleshoot WiFi Connectivity
• Troubleshoot Your Network Using the Ping Utility
122
Reboot the Router From Its Web Interface
You or NETGEAR technical support can reboot the router from its web interface, either
locally or remotely, for example, when the router seems to be unstable or is not operating
normally.
To reboot the router from its web interface:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Router Information pane, click the Reboot button.
A confirmation pop-up window displays.
6. Click the OK button.
The router reboots.
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
If you must restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
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Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely
plugged in. The Internet LED on the router is lit if the Ethernet cable connecting the
router and the modem is plugged in securely and the modem and router are turned
on. If one or more powered-on devices are connected to the router by an Ethernet
cable, the corresponding numbered router LAN port LEDs light.
WiFi Settings
Make sure that the WiFi settings in the computer or mobile device and router match
exactly. The WiFi network name (SSID) and WiFi security settings of the router and
computer or mobile device must match exactly.
If you set up an access control list, you must add the MAC address of each computer
or mobile device to the router’s access control list (see Enable access control to allow
or block access to the Internet on page 43).
Network Settings
Make sure that the network settings of the computer are correct. Wired computers and
computers or mobile devices that are connected over WiFi must use network IP addresses
on the same network as the router. The simplest way to do this is to configure each
computer to obtain an IP address automatically using DHCP.
Some service providers require you to use the MAC address of the computer initially
registered on the account, but this is an uncommon situation. You can view the MAC
address on the Attached Devices page (see View Devices Currently on the Network on
page 102).
Troubleshoot With the LEDs
By default, the router is set with standard LED settings.
Standard LED Behavior When the Router Is Powered On
After you turn on power to the router, verify that the following sequence of events occurs:
1. When power is first applied, verify that the Power LED is lit.
2. After about two minutes, verify the following:
•The Power LED is lit.
•The Internet LED is lit.
•The WiFi LED is lit unless you turned off the WiFi radios.
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You can use the LEDs on the front panel of the router for troubleshooting.
Power LED Is Off or Blinking
This could occur for a number of reasons. Check the following:
•Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
•Make sure that you are using the power adapter that NETGEAR supplied for this
product.
•If the Power LED blinks slowly and continuously, the router firmware might be
corrupted. This can happen if a firmware upgrade is interrupted, or if the router
detects a problem with the firmware. If the error persists, it is likely that a hardware
problem exists. For recovery instructions or help with a hardware problem, contact
technical support at netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED turns amber for up to two minutes and
then turns green. If the LED does not turn green, this indicates a problem with the router.
If the Power LED is still amber three minutes after you turn on power to the router, do
the following:
•Reboot the router to see if the router recovers.
•If the router does not recover, press and hold the Reset/WPS button to return the
router to its factory default settings. For more information, see Use the Reset Button
on page 96.
If the error persists, a hardware problem might be the cause. Contact technical support
at netgear.com/support.
Internet or Ethernet LEDs Are Off
If either the Internet LED or Ethernet LEDs do not light when the Ethernet connection
is made, check the following:
•Make sure that the Ethernet cable connection is secure at the router and at the
modem that is connected to the WAN port.
•Make sure that the Ethernet cable connections are secure at the router and at the
devices that are connected to the Ethernet ports.
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•Make sure that power is turned on to the connected modem and connected devices.
•Be sure that you are using the correct cables.
When you connect the router’s WAN port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
WiFi LED Is Off
If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on
the router. This button turns the WiFi radios in the router on and off. The WiFi LED is lit
when the WiFi radios are turned on.
You Cannot Log In to the Router
If you are unable to log in to the router from a computer on your local network and use
the router web interface, check the following:
•If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router.
•Make sure that the IP address of your computer is on the same subnet as the router.
If you are using the recommended addressing scheme, your computer’s address is
in the range of 192.168.1.2 to 192.168.1.254.
•Make sure that your computer can reach the router’s DHCP server. Recent versions
of Windows and Mac OS generate and assign an IP address if the computer cannot
reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x.
If your IP address is in this range, check the connection from the computer to the
router and reboot your computer.
•If your router’s IP address was changed and you do not know the current IP address,
use an IP scanner application to detect the IP address. If you still cannot find the IP
address, clear the router’s configuration to factory defaults. This sets the router’s IP
address to 192.168.1.1. For more information, see Return the Router to Its Factory
Default Settings on page 96 and Factory Settings on page 134.
•Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
•Try quitting the browser and launching it again.
•Make sure that you are using the correct login information. The user name is admin,
and the default password is password. Make sure that Caps Lock is off when you
enter this information.
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•If you are attempting to set up your router as a replacement for an ADSL gateway in
your network, the router cannot perform many gateway services. For example, the
router cannot convert DSL or cable data into Ethernet networking information.
NETGEAR does not support such a configuration.
You Cannot Access the Internet
If you can access your router but not the Internet, check to see if the router can obtain
an IP address from your Internet service provider (ISP).
Check the WAN IP Address
Unless your ISP provides a fixed IP address, your router requests an IP address from the
ISP. You can determine whether the request was successful using the ADVANCED Home
page.
To check the WAN IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Select an external site such as netgear.com.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
5. Click the ADVANCED tab.
The ADVANCED Home page displays.
6. Check to see that an IP address is shown for the Internet port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your
modem to recognize your new router by restarting your network. For more information,
see Sequence to Restart Your Network on page 123.
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If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
•Your Internet service provider (ISP) might require a login program. Ask your ISP
whether they require PPP over Ethernet (PPPoE) or some other type of login.
•If your ISP requires a login, the login name and password might be set incorrectly.
•Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
•If your ISP allows only one Ethernet MAC address to connect to Internet and checks
for your computer’s MAC address, do one of the following:
-Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
-Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer is does not load any web pages
from the Internet, it might be for one or more of the following reasons:
•Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of
one or two DNS servers for your use. If you entered a DNS address during the router’s
configuration, reboot your computer, and verify the DNS address. You can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
•The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the
computer and verify the gateway address.
•You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you
no longer need to run that software after installing your router. You might need to
go to Internet Explorer and select Tools > Internet Options, click the Connections
tab, and select Never dial a connection. Other browsers provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or mobile device that is connected to the
network.
2. Enter http://www.routerlogin.net.
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A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window opens.
6. Check the information in the Connection Status pop-up window to see if your PPPoE
connection is up and working.
If the router is not connected, click the Connect button.
The router continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the router might be set up with an
incorrect service name, user name, or password, or your ISP might be experiencing
a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until data
is transmitted to the network.
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web
pages from the Internet, check the following:
•Your computer might not recognize any DNS server addresses. A DNS server is a
host on the Internet that translates Internet names (such as www addresses) to numeric
IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
•The router might not be configured as the default gateway on your computer.
Reboot the computer and verify that the router address (www.routerlogin.net) is
listed by your computer as the default gateway address.
•You might be running login software that is no longer needed. If your ISP provided
a program to log you in to the Internet (such as WinPoET), you no longer need to
run that software after installing your router. You might need to go to Internet Explorer
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and select Tools > Internet Options, click the Connections tab, and select the
Never dial a connection. Other browsers provide similar options.
Changes Are Not Saved
If the router does not save the changes that you make on the router web pages, do the
following:
•When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
•Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser’s cache.
Troubleshoot WiFi Connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the
problem:
•Does the computer or mobile device that you are using find your WiFi network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi
On/Off button on the router to turn the router WiFi radios back on.
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in your WiFi client’s scanning list. (By default, SSID broadcast is
enabled.)
•Does your computer or mobile device support the security that you are using for
your WiFi network (WPA or WPA2)?
•If you want to view the WiFi settings for the router, use an Ethernet cable to connect
a computer to a LAN port on the router. Then log in to the router, and select BASIC
> Wireless.
Note: Be sure to click the Apply button if you change settings.
If your computer or mobile device finds your network but the signal strength is weak,
check these conditions:
•Is your router too far from your device or too close? Place your device near the router
but at least 6 feet (1.8 meters) away and see whether the signal strength improves.
•Are objects between the router and your computer or mobile device blocking the
WiFi signal?
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Troubleshoot Your Network Using the Ping
Utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be present:
•Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router
and computer are connected to a separate Ethernet switch, make sure that the link
LEDs are lit for the switch ports that are connected to your computer and router.
•Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
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Test the Path From Your Computer to a Remote Device
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown
in Test the LAN Path to Your Router on page 131.
3. If you do not receive replies, check the following:
•Check to see that IP address of your router is listed as the default gateway for
your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the
IP address of the router is listed as the default gateway.
•Check to see that the network address of your computer (the portion of the IP
address specified by the subnet mask) is different from the network address of
the remote device.
•Check to see that your cable or DSL modem is connected and functioning.
•If your ISP assigned a host name to your computer, enter that host name as the
account name on the Internet Setup page.
•Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address
of your broadband modem. Some ISPs additionally restrict access to the MAC address
of a single computer connected to that modem. If your ISP does this, configure your
router to “clone” or “spoof” the MAC address from the authorized computer.
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Factory Settings
You can reset the router to the factory default settings that are shown in the following
table.
For more information about resetting the router to its factory settings, see Return the
Router to Its Factory Default Settings on page 96.
The following table shows the factory default settings for the router.
Table 4. Router factory default settings
Default SettingFeature
Router login
www.routerlogin.net (or www.routerlogin.com or 192.168.1.1)User login URL
adminUser name (case-sensitive)
passwordDefault login password
(case-sensitive)
Internet connection
Use default hardware address.WAN MAC address
Determined by the protocol that is used for the Internet connection (see
Manage the MTU Size on page 39)
WAN MTU size
AutoSensingPort speed
Local network (LAN)
192.168.1.1LAN IP address
255.255.255.0Subnet mask
EnabledDHCP server
192.168.1.2 to 192.168.1.254DHCP range
192.168.1.2DHCP starting IP address
192.168.1.254DHCP ending IP address
DisabledDMZ
North America: Pacific Standard Time
Europe: GMT
Other continents: Varies by region
Time zone
DisabledTime adjusted for daylight
saving time
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Table 4. Router factory default settings (Continued)
Default SettingFeature
Firewall and WAN security
Disabled (except traffic on port 80, the HTTP port)Inbound (communications
coming in from the
Internet)
Enabled (all)Outbound
(communications going
out to the Internet)
DisabledSource MAC filtering
DisabledIGMP proxying
EnabledVPN pass-through
EnabledSIP ALG
SecuredNAT filtering
Main WiFi network
EnabledWiFi communication
See the router label.SSID name
WPA2-PSK (AES)Security
See the router label.WiFi passphrase
North America: United States
Europe: Europe
Other continents: Varies by region
Country/region
The available channels depend on the region.RF channel
Auto
Note that throughput can vary: Network conditions and environmental
factors, including volume of network traffic, building materials and
construction, and network overhead, affect the data throughput rate.
Transmission speed
Up to 300 Mbps at 2.4 GHz
Up to 433 Mbps at 5 GHz
Operating mode
100%, nonconfigurableTransmit power
Guest WiFi network
DisabledWiFi communication
2.4 GHz band: NETGEAR_Guest
5 GHz band: NETGEAR-5G_Guest
SSID name
None (open network)Security
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Table 4. Router factory default settings (Continued)
Default SettingFeature
DisabledAllow guests to access
main network
General WiFi settings
100%, nonconfigurableRadio transmission power
Enabled20/40 MHz coexistence
2346Fragmentation length
2347CTS/RTS threshold
Long PreamblePreamble mode
WPS
EnabledWPS capability
Enabled. See the router web interface (select ADVANCED > Advanced
Setup > Advanced Wireless Settings).
Router’s PIN
EnabledKeep existing wireless
settings
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Technical Specifications
The following table shows the technical specifications for the router.
Table 5. Router specifications
DescriptionFeature
TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, UPnP, and SMBData and routing protocols
North America: 120V, 60 Hz, input
All regions: 12V @ 1.0A output
Power adapter
Dimensions: 173 x 142 x 39 mm (6.8 x 5.5 x 1.5 in.)Dimensions
Weight: 250 g (0.55 lbs)Weight
0° to 35°C (32º to 95ºF)Operating temperature
90% maximum relative humidity, noncondensingOperating humidity
FCC Part 15 Class BElectromagnetic emissions
Four RJ-45 ports supporting 10/100BASE-TLAN
One RJ-45 port supporting 10/100BASE-TWAN
Maximum WiFi signal rate complies with the IEEE 802.11 standard.
Note that the maximum wireless signal rate is derived from IEEE Standard
802.11 specifications. Actual throughput can vary. Network conditions
and environmental factors, including volume of network traffic, building
materials and construction, and network overhead, lower actual data
throughput rate.
WiFi
Auto-rate sensingRadio data rates
IEEE 802.11 b/g/n 2.4 GHz
IEEE 802.11 a/n/ac 5.0 GHz
Data encoding standards
Limited by the amount of WiFi network traffic generated by each node
(typically 50–70 nodes)
Maximum computers per
WiFi network
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Table 5. Router specifications (Continued)
DescriptionFeature
2.4 GHz band
•US: 2.412–2.462 GHz
•Europe: 2.412–2.472 GHz
•Australia: 2.412–2.472 GHz
•China: 2.412–2.472 GHz
5 GHz band
•US: 5.18–5.24 + 5.745–5.825 GHz
•Europe: 5.18–5.24 GHz
•Australia: 5.18–5.24 + 5.745–5.825 GHz
•China: 5.18–5.24 + 5.745–5.825 GHz
Operating frequency range
WPA2-PSK, WPA-PSK, WPA/WPA2 (mixed mode), and WEP802.11 security
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